Entrepreneur

Wendy's Franchise Owner Launches a Big Training Initiative

While the entire Wendy's franchise goes through a reboot, one franchise owner is taking an extra step, cleaning out dead weight and hiring almost 500 well-trained workers to Michigan restaurants.

employees have been the butt of jokes for decades, and with good reason--with annual turnover for the industry topping as much as 50 percent, running a shift can be like monitoring an unruly detention hall. Managers complain about employees who don't get to work on time, can't do simple math, can't run a register--or even worse, misfits who lick taco shells, bathe in the utility sink

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