Make Chats With Chatbots Work
Who wants to chat with a chatbot? More people than you'd think, says Brian Heikes, VP of product at 3Cinteractive, a Boca Raton, Fla.-based mobile marketing company.
Techies have long been talking about chatbots. place orders, check in on deliveries, ask questions and more. Thousands of businesses are now using them on Facebook, Twitter and Slack, and for standard texts. And maybe, Heikes says, you should set one up, too.
