The Scientifically Proven Ways to Deliver Bad News
No one likes hearing bad news, but you can soften the blow with these research-backed strategies.
Bad news is hard. It’s hard to get, and it’s hard to give. Whether we’re giving feedback in a one-on-one, telling a client we missed a deadline or having to correct someone’s work, we all dread giving and getting bad news.
Why? Because humans have what is known as a negativity bias. That means bad news hits us much harder than
