The Atlantic

What’s Really Happening to Retail?

Manhattan’s shuttered storefronts tell a larger American story: Only Amazon-proof businesses can now survive in brick and mortar.
Source: Lisa Poole / AP

Updated at 4:28 p.m. ET on December 3, 2018.

What’s really going on with retail in New York City?

According to some, the sky is falling. As one representative of the real-estate company Douglas Elliman told The New York Times, 20 percent of Manhattan’s retail space is vacant. A separate survey from Morgan Stanley determined that a similar share of street-level retail space along the borough’s most high-end corridors is “available,” meaning that it’s either vacant or seeking a new lease-holder. It’s as if the global capital of capital is becoming a rich ghost town, as I recently wrote.

Or maybe this is an invented crisis. That 20 percent statistic? It’s a complete fabrication, according to Rebecca Baird-Remba, a reporter for the Commercial Observer. Alternative estimates from the city and other real-estate companies peg the city’s vacancy rate at 10 percent or even lower.

There are a couple of reasons for this retail Rashomon. First, Manhattan store vacancies aren’t like GDP; there isn’t. To a resident of Hell’s Kitchen, everything’s just fine. Steven Soutendijk, the executive managing director of the real-estate-services company Cushman & Wakefield, recently walked 18 blocks along Ninth Avenue at my request, counting 246 storefronts in total and only 13 for-rent signs in vacant stores. A 5.3 percent vacancy rate doesn’t sound like much to worry about—because it isn’t.

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