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    Reengineering the Corporation
    Reengineering the Corporation
    Reengineering the Corporation
    Audiobook (abridged)1 hour

    Reengineering the Corporation

    Written by Michael Hammer and James Champy

    Narrated by Michael Hammer and James Champy

    3.5/5

    ()

    About this audiobook

    No business concept was more important to America's economic revival in the 1990s than reengineering -- introduced to the world in Michael Hammer and James Champy's Reengineering the Corporation. Already a classic, this international bestseller describes how the radical redesign of a company's processes, organization, and culture can achieve a quantum leap in performance.

    But if you think that reengineering once was enough, think again. More changes, more challenges are coming in the twenty-first century. Now Hammer and Champy have updated and revised their milestone work for the New Economy they helped to create -- promising to help corporations save hundreds of millions of dollars more, raise their customer satisfaction still higher, and grow ever more nimble in the years to come.

    LanguageEnglish
    PublisherHarperAudio
    Release dateOct 11, 2005
    ISBN9780060884185
    Reengineering the Corporation
    Author

    Michael Hammer

    Dr. Michael Hammer is the leading exponent of the concept of reengineering. He was named by BusinessWeek as one of the four preeminent management gurus of the 1990s and by Time as one of America's 25 Most Influential Individuals. He lives in Massachusetts.

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    Reviews for Reengineering the Corporation

    3.5/5

    68 ratings2 reviews

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    • 3/5
      Substance: Although the examples are dated, the substance is not. Improving the company bottom-line by concentrating on what it is there to accomplish (can be applicable to other aspects of life:.Style: Straight-forward, with a refreshing absence of hype, false suspense, repetition, and inanity.
    • 3/5
      The authors assert that the current circumstances of business in America are not due to factors currently blamed (foreign competition, federal government, etc). The solution is not in automation, management-by-whatever concepts (e.g. TQM), but in totally rethinking a business in terms of whole processes. Reengineering is: "If I were re-creating this company today, given what I know and given current technology, what would it look like?" A business process is a "collection of activities that takes one or more kinds of input and creates an output that is of value to the customer" - the opposite of Adam Smith's breaking things apart (my comment: not really, it's just that we broke down beyond value in service and started administering processes because of rut thinking). Reengineering does not seek 5% or 10%, but much larger gains. Reengineering is about "reversing the industrial revolution." "The way to eliminate beaurocracy... is by reengineering the processes so that they are no longer fragmented. " Jobs change from tasks to multi-dimensional work. Advancement criteria changes from performance to ability (but pay is on performance). People's roles change from controlled to empowered. Job prep changes from training to education. It' s not a bad idea to burn bridges, eg "eine Flucht nach Vorn," and retreat forward (toward change). Team composition should include rising stars, insiders, and outsiders.