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The Simple Truths of Service: Inspired by Johnny the Bagger
The Simple Truths of Service: Inspired by Johnny the Bagger
The Simple Truths of Service: Inspired by Johnny the Bagger
Audiobook38 minutes

The Simple Truths of Service: Inspired by Johnny the Bagger

Written by Ken Blanchard

Narrated by Don Hagen and Rose Itzcovitz

Rating: 4.5 out of 5 stars

4.5/5

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About this audiobook

If you want your customer service team to get creative about excellent customer service, this audiobook will do the job. An unforgettable true story about a young man with Down Syndrome who changes the culture of a grocery store
LanguageEnglish
PublisherAscent Audio
Release dateAug 6, 2013
ISBN9781469026701
Author

Ken Blanchard

Ken Blanchard, PhD, is one of the most influential leadership experts in the world. He has co-authored 60 books, including Raving Fans and Gung Ho! (with Sheldon Bowles). His groundbreaking works have been translated into over 40 languages and their combined sales total more than 21 million copies. In 2005 he was inducted into Amazon's Hall of Fame as one of the top 25 bestselling authors of all time. The recipient of numerous leadership awards and honors, he is cofounder with his wife, Margie, of The Ken Blanchard Companies®, a leading international training and consulting firm.

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Reviews for The Simple Truths of Service

Rating: 4.5514018691588785 out of 5 stars
4.5/5

107 ratings8 reviews

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  • Rating: 5 out of 5 stars
    5/5
    It was great and very inspirational. Implemented the stuff immediately
  • Rating: 5 out of 5 stars
    5/5
    inspirational to the hilt.... made me to put on my thinking hat and make a difference.
  • Rating: 5 out of 5 stars
    5/5
    A short, simple book, with a short, beautiful message; service matters. It doesn't matter if you work in customer service, if you are president of a major corporation, or if you are a bagger at a food mart; everyone has something to give the rest of the world. Building his book around Johnny, a special bagger at a food store, Blanchard shows how the smallest act of kindness, and individuality can make or break and company or relationship. The entire book is living proof that you can give yourself away, without losing anything.
  • Rating: 5 out of 5 stars
    5/5
    Inspiring and made me realized that relationships are built on memories.
  • Rating: 2 out of 5 stars
    2/5
    Great messages- but short, and poorly suited for an audiobook. It was inspiring, and I found myself being nicer to my customers while listening to it-- but it's not much of a book.
  • Rating: 5 out of 5 stars
    5/5
    I'm excited to apply all the things I heard on my current job!
  • Rating: 5 out of 5 stars
    5/5
    Excellent read with excellent illustrations. I would listen in again
  • Rating: 5 out of 5 stars
    5/5
    Simple, short and a total game changer! Must read! Loved it!