Happy, Healthy & Hyperconnected: Raise a Thoughtful Communicator in a Digital World
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Happy, Healthy & Hyperconnected - Christa Melnyk Hines
thoughts.
Section I: Old-School Communication Skills Every Child Needs to Master
Without question, technology has changed the way we interact with one another. In many respects, our social networking capabilities have made life easier, creating circles of connection in profound ways. And we have the capacity to connect with more people than ever before.
While our society’s love affair with social technology continues to evolve, the traditional ways of interacting with one another remain timeless. But many children confuse the various nuances that exist between offline and online communication. The rules we follow when we communicate on social media don’t necessarily apply in an offline environment.
Old-school communication skills are still very much in vogue, indispensible and relevant in our communication-hungry landscape. Children raised with the ability to move between face-to-face, group, and phone interactions with polite, self-assured confidence are likelier to enjoy more satisfying interpersonal and professional relationships. Furthermore, these traits will serve them well as they learn to adjust to changing circumstances and to navigate their online conversations. In turn, your child will grow into an adult who is empowered and well-equipped to successfully pursue his dreams.
Chapter 1: Demonstrating In-Person Manners
Manners are a sensitive awareness of the feelings of others. If you have that awareness, you have good manners, no matter what fork you use.
~Emily Post
"Kids today. No manners." Every generation has grumbled about the next when it comes to basic etiquette. Past forms of etiquette are considered stuffy by today’s standards, but for the most part manners come down to treating others with polite courtesy and respect. How do manners influence our social interactions, and how can we best teach them to our kids?
Why Manners Matter
Distinguishing us from a rabble of unwholesome cretins streaming out of middle earth, our society has developed a set of rules and expectations for polite social interactions. At their core, manners lay the foundation for a lifetime of successful communication skills. We rely on manners when navigating tough and awkward social situations, like when we must say no to a request that we can’t or don’t want to fulfill; while networking with people we don’t know; or when we are working through a disagreement. From the mail carrier and grocery store clerk to family and friends, basic etiquette informs those around us that we are sensitive to them and aware of our surroundings.
Specific forms of etiquette are subjective and evolving based on your personal background, cultural norms and expectations. Nonetheless, helping your kids learn acceptable behavior across an array of situations while interacting with different generations will help them feel less anxious when entering into environments where they are uncertain about the norms. For example, when you go to an interview where you aren’t sure of the work environment’s expectations, you are more likely to act and dress in a more formal way. This shows respect to the people who are considering whether or not to hire you and helps you get a feel for the environment.
Uninformed, misguided behavior could ruffle the feathers of those around you, resulting in alienation from the group. This can negatively impact your ability to get your message across. What a shame if your important message, amazing idea or talent is lost on an audience who is too busy focusing on your lack of presentation skills.
The bottom line is manners form a framework that we can lean on to smoothly and politely navigate a wide array of social settings, whether we are amicably resolving a price dispute with a store manager, listening to a long-winded guest at a wedding or making small talk at a mixer. Furthermore, something as simple as please
and thank you
goes a long way toward nurturing your most important relationships, showing the people you care about that you love and respect them and don’t take them for granted.
Role Modeling
Manners vary from family to family, with some parents preferring a more formal approach to others taking a decidedly relaxed view. Whether you require your kids to address adults as ma’am
or sir
or you have a more casual outlook and don’t mind if your kids call your friends by their first names, most of us agree that basic etiquette is a necessary skill for kids to develop.
As a rule, kids look to their parents for guidance when it comes to how they relate to peers, family members, service industry employees and strangers. If you make eye contact, smile and make it a rule to say please and thank you during interactions with people, your children will learn that this is an appropriate way to treat others.
Holding the door open for a woman pushing a stroller or offering your seat on the bus for a pregnant woman or senior, for example, isn’t simply old-fashioned chivalry. Such actions, whether you are a man or a woman, show people that you are a caring individual and that you are sensitive to others in your environment. Your kids will notice the warm response you receive when you carry out these actions.
Through role modeling and teaching them how to treat others, whether during a playdate or in a restaurant, kids grow increasingly cognizant that other people have feelings just like they do. These initial lessons in empathy help them understand why it is necessary to show courtesy and respect through both words and