Everand Logo

Welcome to Everand!

  • Discover millions of ebooks, audiobooks, and so much more with a free trial

    Only $11.99/month after trial. Cancel anytime.

    Consumer Protection in India: A brief Guide on the Subject along with the Specimen form of a Complaint
    Consumer Protection in India: A brief Guide on the Subject along with the Specimen form of a Complaint
    Consumer Protection in India: A brief Guide on the Subject along with the Specimen form of a Complaint
    Ebook45 pages30 minutes

    Consumer Protection in India: A brief Guide on the Subject along with the Specimen form of a Complaint

    By Swetang Rataboli

    ()

    Read preview

    About this ebook

    The Consumer Protection Act 1986 was enacted to provide for better protection of the interests of consumers and for that purpose to make provision for the establishment of Consumers Councils and other authorities for the settlement of consumers' disputes and for matters connected therewith.
    The Act among others, seeks to promote and protect the rights of consumers such as:- (1) right to be protected against marketing of goods which are hazardous to life and property; (2) right to be informed about the quality, quantity, potency, purity, standard and price of goods to protect the consumer against unfair trade practices; (3) right to be assured, wherever possible, access to variety of goods at competitive prices; (4) right to be heard and to assured that customers' interests will receive due consideration at appropriate forums. (5) Right to seek redressal against unfair practices or unscrupulous exploitation of consumers; and (6) Right to consumer education
    The objects are sought to be promoted and protected by the Consumer Protection Councils to be established at the Central and State levels.
    This book is written as an easy reference material for law students, budding lawyers and the public in general, who are desirous of pursuing consumer dispute litigations in person, without the help of a legal professional. This book therefore harps upon the basic concepts under the Consumer Protection Act, 1986 i.e. to say that ambit and scope of the said act, the authorities established under the act and the style and manner of filing and pursuing complaints before various authorities under the said act.

    LanguageEnglish
    PublisherHouse of Law Publications
    Release dateJun 14, 2019
    ISBN9781393319405
    Consumer Protection in India: A brief Guide on the Subject along with the Specimen form of a Complaint

    Read more from Swetang Rataboli

    Related to Consumer Protection in India

    Related ebooks

    Courts For You

    View More
    View More

    Related podcast episodes

    Related articles

    • Article

      Sealed And Delivered

      Feb 9, 2020

      Sealed And Delivered
      74 min read

    • Article

      Rooms To Sleep In

      Nov 16, 2021

      Rooms To Sleep In
      15 min read

    • Article

      Consumers Complain About Poor Service

      Aug 23, 2020

      The office of the consumer goods and services ombud released its annual report this week. It resolved more than 8 600 complaints, with an average turnaround time of 42 days. Of those, 65% resulted in a favourable outcome for consumers. The ombud is n

      3 min read

    • Article

      Know Your Rights

      Oct 1, 2021

      WHEN YOU’RE MAKING a major purchase, such as buying a caravan, it’s important to know your rights if something goes wrong. The Consumer Rights Act (CRA) is designed to make consumer law easier to understand, so customers can buy and businesses can se

      3 min read

    • Article

      Know Your Rights

      Sep 16, 2021

      When buying a motorhome, it’s important to know your rights if something goes wrong. The Consumer Rights Act (CRA) is designed to make consumer law easier to understand, so customers can buy and businesses can sell in confidence, each knowing where t

      3 min read

    • Article

      Contracts, Cancellations And COVID-19

      Aug 6, 2020

      When we ran our Authors in the Health Crisis survey in May, we found that four out of five professional authors had suffered significant financial losses during the health crisis, with contracts and events cancelled, and other projects indefinitely p

      4 min read

    • Article

      The Sun Never Sets On Clause Queries

      Mar 3, 2022

      Q I’ve got a new build under construction, where the timeline has blown out and we are getting close to the sunset clause date. I’m worried that the developer will cancel and put up the price. Is there anything I can do? Can I claim a breach of the F

      5 min read

    • Article

      Protect Your Purchase

      Jul 31, 2019

      Protect Your Purchase
      2 min read

    • Article

      When The Dream Turns Sour

      Mar 31, 2021

      When The Dream Turns Sour
      7 min read

    • Article

      Whistleblowers: What You Need To Know

      Apr 20, 2022

      The term ‘whistleblowing’ often conjures up thoughts of major newsworthy scandal, but in reality, it applies whenever an employee considers there has been serious wrongdoing in or by an organisation. The Protected Disclosures Act 2000 (“the Act”) off

      3 min read

    • Article

      New Rules Under The NPS

      Nov 19, 2022

      New Rules Under The NPS
      4 min read

    • Article

      Presidential Executive Order Promoting Healthcare Choice and Competition Across the United States

      Oct 12, 2017

      EXECUTIVE ORDER - - - - - - - PROMOTING HEALTHCARE CHOICE AND COMPETITION ACROSS THE UNITED STATES By the authority vested in me as President by the Constitution and the laws of the United States of America, it is hereby ordered as follows:

      4 min read

    • Article

      Not All Regulation Is Bad

      Oct 25, 2019

      Not All Regulation Is Bad
      13 min read

    • Article

      Taking More Care

      Feb 5, 2020

      When we set out to add Customer Care to the judging criteria for our reviews in late 2019, we didn’t realise what a complicated issue it would be. This is an area readers have hounded us for advice on over the last few years, but it is also one of th

      7 min read

    • Article

      Raising Capital For Your Business

      Jan 21, 2022

      For a long time, offtake agreements have been used to secure and formalise a market for farmers and can be used to access money. Today, many financial institutions request offtake agreements as a mandatory requirement when financing a farm. However,

      2 min read

    • Article

      Common Law Principles And The CPA

      Dec 11, 2019

      Common Law Principles And The CPA
      1 min read

    • Article

      The Importance Of Keeping Your Credit Score In Check

      Mar 11, 2023

      In accordance with the National Credit Act (NCA), South African consumers have the right to check his or her credit record, and insist that any mistakes are corrected. The Act also stipulates that each credit bureau must register with the National Cr

      3 min read

    • Article

      The Importance Of Keeping Your Credit Score In Check

      Mar 11, 2023

      In accordance with the National Credit Act (NCA), South African consumers have the right to check his or her credit record, and insist that any mistakes are corrected. The Act also stipulates that each credit bureau must register with the National Cr

      3 min read

    • Article

      The Importance Of Keeping Your Credit Score In Check

      Mar 11, 2023

      In accordance with the National Credit Act (NCA), South African consumers have the right to check his or her credit record, and insist that any mistakes are corrected. The Act also stipulates that each credit bureau must register with the National Cr

      3 min read

    • Article

      The Importance Of Keeping Your Credit Score In Check

      Mar 11, 2023

      In accordance with the National Credit Act (NCA), South African consumers have the right to check his or her credit record, and insist that any mistakes are corrected. The Act also stipulates that each credit bureau must register with the National Cr

      3 min read

    • Article

      Left Holding The Can

      Mar 9, 2022

      Left Holding The Can
      3 min read

    Related categories

    Reviews for Consumer Protection in India

    0 ratings

    0 ratings0 reviews

    What did you think?

    Tap to rate

    Review must be at least 10 words

      Book preview

      Consumer Protection in India - Swetang Rataboli

      Preface

      The Consumer Protection Act 1986 was enacted to provide for better protection of the interests of consumers and for that purpose to make provision for the establishment of Consumers Councils and other authorities for the settlement of consumers’ disputes and for matters connected therewith.

      The Act among others, seeks to promote and protect the rights of consumers such as:- (1) right to be protected against marketing of goods which are hazardous to life and property; (2) right to be informed about the quality, quantity, potency, purity, standard and price of goods to protect the consumer against unfair trade practices; (3) right to be assured, wherever possible, access to variety of goods at competitive prices; (4) right to be heard and to assured that customers’ interests will receive due consideration at appropriate forums. (5) Right to seek redressal against unfair practices or unscrupulous exploitation of consumers; and (6) Right to consumer education

      The objects are sought to be promoted and protected by the Consumer Protection Councils to be established at the Central and State levels.

      The Act applies to all goods and services, except if otherwise provided by the Central Government by Notification. To provide speedy and simple redressal of consumer disputes, a quasi judicial machinery is set up at the District, State and Central levels. The three tier system of quasi judicial bodies will observe the principle of natural justice and are empowered to give relief of a specific nature and to award, wherever appropriate, compensation to consumers. Penalties for non-compliance of the orders given by the quasi judicial bodies have also been provided.

      Thus the Consumer Protection Act is to serve the interests of the consumers. Consumer education and redressal of consumers’ grievances are the two aspects of the Act. It makes good the loss a consumer suffers and increases the feeling of responsibility of the manufacturer, trader, supplier or businessman.

      The provisions of the Act have to be construed in favor of the consumer to achieve the purpose of enactment as it is social benefit oriented legislation. The primary duty of the Court while construing the provisions of such an Act is to adopt a constructive approach subject to that it should not do violence to the language of the provisions and not contrary to attempted objective of the enactment.

      While other legislations may be either punitive or preventive, the Consumer Protection Act compensates the consumer. The provisions of the Act are in addition to and not in derogation

      Enjoying the preview?
      Page 1 of 1