Why should we care about Emotional Intelligence when building a company today? People with high EQ, work better with others, manage customers more effectively and cultivate an accepting company culture.   
Today's Quote:
“Emotion is more powerful than logic” - Albert Einstein
Show Guest:
Dr. Shawn Andrews is a keynote speaker, organizational consultant, and the founder and CEO of Andrews Research International. She serves as adjunct professor at Pepperdine Graziadio Business School, where she teaches courses on Organizational Behavior, Women in Leadership, Diversity in Organizations, and Leadership and Ethics. She was the 2017 Diversity & Inclusion columnist for Training Industry Magazine, and is the author of the book, The Power of Perception: Leadership, Emotional Intelligence, and the Gender Divide (Amazon.com)
Episode highlights:

EQ, What is it?
How to you get it?
Incorporate into your hiring

What is EQ?
Set of emotional and social skills that collectively establish how well we:
Perceive and express ourselves
Develop and maintain social relationships
Cope with challenges, manage stress and make decisions
Use emotional information to guide our thinking and action
Managing emotions
Manage stress
Overcome obstacles
Inspire toward collective goals

Self perception, Self expression, interpersonal, decision making, Stress Management
Tied into core company values
Why is it Important?
Low Emotional Intelligence breeds bad cultures
“Hire hard, manage easy”
What if you don’t have EQ? How do you get it?
Get EQ assessment
Read a book
EQ for different roles:
Leadership:
Interpersonal relationships
Assertiveness
Self-awareness
Sales:
Self-actualization
Assertiveness
Happiness
Marketing / Creative:
Optimism
Reality testing
Independence
Customer Service:
Stress tolerance
Assertiveness
Happiness
Product Development /Manufacturing:
Flexibility
Problem solving
Independence
Interviewing for EQ
Behavioral Interviewing
Comfortable candidate- feel conversational, warm & informal
Start: difficult challenge that was solved, commend… then go granular
“Hire hard, manage easy”

Deep reference checking
Evidence of low & high EQ behaviors