Dr. Travis Bradberry (@talentsmarteq) is the award-winning co-author of Emotional Intelligence 2.0 and the co-founder of TalentSmart, the world's number one provider of emotional intelligence tests and training. The Cheat Sheet: You may know your IQ (intelligence quotient), but do you know your EQ (emotional quotient)? Unlike IQ, which tends to stay the same throughout life, emotional intelligence is a flexible set of skills that can be acquired and improved with practice. Emotional Intelligence is determined by self-awareness, self-management, social awareness, and relationship management. You may test with a lower EQ score than you'd like -- just ask Jordan and Jason. This only means you've got an easier map directing you toward what you should improve first. Why might you be calmly efficacious in life-or-death situations but freak out when faced with The Guacamole Problem? And so much more... DesignCrowd helps startups and small businesses crowdsource custom graphics, logos, Web design -- even tattoo designs! Check out DesignCrowd.com/Charm for a special $100 VIP offer for our listeners or enter the discount code CHARM when posting a project. Does your business have an Internet presence? Now save a whopping 50% on new webhosting packages here with HostGator by using coupon code CHARM! Freshly dipped strawberries from Shari's Berries starting at just $19.99 plus shipping -- double the berries for just $10 more! Just go to berries.com and use code Art of Charm! Find out more about the team who makes The Art of Charm podcast here! Show notes at http://theartofcharm.com/588/ HELP US SPREAD THE WORD! If you dig the show, please subscribe in iTunes and write us a review! This is what helps us stand out from the crowd and help people find the credible advice they need. Review the show in iTunes! We rely on it! http://www.theartofcharm.com/mobilereview Stay Charming!