1.

GII THIU CHUNG S tay ny m t c cu t chc, chnh sch cht lng v cch thc kim sot cc hot ng nh gi chng nhn v gim nh ca cng ty CP chng nhn v gim nh IQC (Sau y gi tt l IQC) theo cc yu cu quy nh trong ISO/IEC 17021:2011; ISO/IEC Guide 65:1996 (tng ng TCVN 7457:2004) v cc ti liu c lin quan khc ca din n cng nhn quc t IAF. 2. THUT NG, NH NGHA V K HIU Trong s tay ny, s dng cc thut ng, nh ngha v k hiu sau: IQC: Cng ty C phn Chng nhn v gim nh IQC; G: Gim c Cng ty; HCN: Hi ng chng nhn; HTQL: H thng qun l. HKP: Hnh ng khc phc. KH: Khch hng 3. GII THIU V IQC Cng ty C phn Chng nhn IQC c thnh lp theo giy chng nhn ng k kinh doanh s: 0105859046 do S k hoch v u t Thnh ph H Ni cp. Tn giao dch ting anh: IQC ASSESSMENT AND CERTIFIED JOINT STOCK COMPANY. Tn thng gi: IQC CERTIFICATION BODY Tr s chnh: S 210H, ng 1, ng Chin Thng, phng Vn Qun, qun H ng, H Ni. Website: http://www.iqc.com.vn; Tel: 043 999 4712; Ngnh ngh hot ng chnh ca IQC l: - nh gi chng nhn sn phm, chng nhn cc h thng qun l ph hp tiu chun; - Gim nh hng ha xut nhp khu; - o to: H thng qun l cht lng, chuyn gia nh gi h thng qun l cht lng; E.mail: info@iqc.com.vn Fax: 04 6284 5586;

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4. S T CHC
GIM C HI NG CHNG NHN

QMR

VN PHNG

PHNG CHNG NHN

CHUYN GIA BN NGOI

B Phn K Thut

Cng ty C Phn Chng nhn v gim nh IQC gm c 2 phng ban chnh: 1. Vn phng (Admin Office). 2. Phng chng nhn (Certification Department); 5. TRCH NHIM CA CC CHC DANH V CC B PHN 5.1. Gim c IQC Gim c IQC (do Ch tch hi ng qun tr l ngi i din trc php lut ca cng ty b nhim theo quyt nh ca Hi ng qun tr), c trch nhim nh hng cc hot ng nhm thc y s pht trin ca IQC. a ra chnh sch cht lng, b nhim cc v tr qun l trong IQC, Quyt nh thnh lp HCN. Ph duyt quy ch hot ng, cc quy nh, cc vn bn lin quan n hot ng ca IQC v k giy chng nhn. Gip vic cho G c mt i din lnh o (QMR) - ngi ny c nhim v qun l h thng ti liu h s ca IQC. 5.2. Hi ng chng nhn HCN do Gim c IQC thnh lp, t vn cho Gim c trong hot ng chng nhn v gim st cc hot ng ph hp vi cc quy nh ca h thng cht lng. HCN c nhim v: m bo tnh cng tm, cng bng, c lp, khch quan, cng khai, khng thin v trong hot ng chng nhn; Khng b nh hng bi cc p lc v cng vic, li ch trong cc quyt nh;
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T vn cho Gim c IQC v chin lc pht trin ca IQC; Gim st cc hot ng chng nhn ca IQC; HCN hot ng theo Quy ch hot ng ca HCN IQC-QD-01 5.3. Vn phng: Vn phng c nhim v: Qun l nhn s ca Cng ty Ch tr gii quyt khiu ni ca KH; u mi thu thp v qun l cc thng tin trong v ngoi Cng ty lin quan n ton b cc hot ng ca IQC; Chu trch nhim v cc hot ng hnh chnh, ti chnh ca IQC; Thc hin cc nhim v khc theo phn cng ca G. 5.4. Phng chng nhn: Phng Chng nhn c Trng phng, ph trng phng, v B phn k thut gip vic cho Trng phng. Phng chng nhn c cc nhim v sau y: 5.4.1. Ch tr t chc thc hin cc chng trnh nh gi theo IQC-QT-08; IQC-QT-09. 5.4.2. T chc cc cuc nh gi theo cc quy trnh; 5.4.3. Cp chng ch theo quyt nh ca Gim c 5.4.4 Qun l chuyn gia 5.4.5. Ch tr ng k hot ng chng nhn trong cc lnh vc. 5.4.6 Tham gia thc hin cc hot ng trong dch v o to 5.4.7 T chc xem xt kt qu nh gi, lp h s kin ngh ln G cp chng ch TC theo IQC-QT-08; IQC-QT-09. 5.4.8 Trao i HDKP vi khch hng; 5.4.9 Thm tra cc h s nh gi chng nhn trc khi trnh Gim c k chng ch ; 5.4.10 Ch tr xy dng, thm tra cc quy nh ring trc khi ban hnh; 5.4.11 Tham gia gii quyt cc khiu ni ca KH khi c phn cng. 5.4.12 Thc hin cc nhim v khc theo phn cng ca Gim c. 5.5. Chuyn gia bn ngoi Chuyn gia bn ngoi bao gm CGG v CGKT. CGG c nhim v: - Tin hnh nh gi cc h thng qun l ca KH theo th tc ca IQC; - Cung cp cc h s, thng tin v c nhn v cuc nh gi cho phng CD. CGKT c nhim v tr gip cho Trng on nh gi, phng CD v k thut, cc lnh vc chuyn mn ca KH. Cc chuyn gia bn ngoi khi hp tc vi IQC phi k cam kt bo mt theo BM-HD-07-02, Bn tha thun BM-HD-07-03, y c coi nh l bng chng hp tc ca hai bn. CGG v CGKT c hng dn nghip v nh gi chng nhn ca IQC trc khi tham gia nh gi v c tp hun khi c s thay i. 6. CHNH SCH CHT LNG
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IQC hot ng theo chnh sch cht lng: Bng tnh chuyn nghip cao, IQC cam kt p ng mi yu cu chnh ng ca khch hng trong lnh vc chng nhn v gim nh. IQC lun lun xem xt ci tin lin tc h thng qun l cht lng nhm em li hiu qu cao nht cho khch hng. 7. CUNG CP DCH V 7.1. nh gi chng nhn h thng qun l cht lng theo IQC-QT-08; 7.5. nh gi chng nhn sn phm ph hp tiu chun theo IQC-QT-09; 7.6. Hot ng o to bn ngoi theo IQC-QT-10. Ngoi cc dch v trn, IQC cung cp cc dch v chng nhn khc nh: nh gi chng nhn: HTQL SA 8000, HACCP, GMP, ISO 22000, ISO 14001 .. IQC khng ngng m rng dch v ca mnh. Vic thit k dch v mi tun th theo Quy trnh IQC-QT-11 v s c thng bo rng ri trn trang Website: www.iqc.com.vn m khng cn phi sa i, b sung iu khon ny trong s tay cht lng. 8. THNG TIN CNG KHAI Cc thng tin m IQC cng khai trn trang website: http://www.iqc.com.vn bao gm: 8.1 Cam kt ca IQC v vic m bo tnh cng bng, cng khai, khng phn bit v cc ngun thu nhp chnh ng ca IQC. 8.2 Thng tin v IQC, a ch Cng ty v vn phng hot ng, s in thoi, a ch email ca cc b phn/c nhn c lin quan; 8.3 Cc t chc hp tc, i tc ca IQC; 8.4 Cc dch v ca IQC theo iu 7 ca IQC-STCL; 8.5 Cc thay i ca tiu chun nu c; 8.6 Quy nh v chng nhn h thng qun l; Chng nhn sn phm; 8.7 Cch tnh ph nh gi; 8.8 Th tc v thm quyn x l khiu ni v tranh chp nu c; 8.9 Mu chng ch ; 8.10 Quyt nh cp, thu hi, nh ch hiu lc chng ch ; 9. HIU LC CA CHNG NHN 9.1. Thi hn hiu lc cho tt c cc chng ch ca cc chng trnh chng nhn HTQL l 3 nm. IQC p dng phng php nh gi duy tr, s ln ving thm ca cc CGG ca IQC hng nm ph thuc vo kh nng duy tr hiu lc h thng qun l ca khch hng. Tuy nhin, Chu k nh gi gim st ph thuc vo tng tiu chun chng nhn v khch hng c th nhng khng qu 12 thng; 9.2. Vic nh ch hiu lc v thu hi chng ch c thc hin theo cc quy nh v chng nhn tng ng. Cc quyt nh ny s c thng bo ln Website: http://www.iqc.com.vn;
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9.3. Khi khng tha mn vi cc quyt nh chng nhn ca IQC, KH c th khiu ni trc tip ln G IQC. Vic gii quyt khiu ni ca KH c thc hin theo quy trnh gii quyt khiu ni khch hng IQC-QT-07, KH khng chu bt c khon chi ph no cho vic khiu ni. Nu KH vn khng tha mn vi quyt nh gii quyt khiu ni ca G IQC th KH c th khiu ni ln t chc cng nhn cho IQC hoc ta n dn s H Ni (Quy nh v chng nhn h thng IQC-QD-02) Quy nh v chng nhn sn phm IQC-QD-03, IQC cam kt tun th mi quyt nh ca t chc cng nhn cho IQC hoc ta n dn s H Ni. 9.4. Ht 3 nm hiu lc ca chng ch , HTQL ca khch hng s c nh gi li. nh gi li c th kt hp trong cng t vi nh gi gim st ln cui cng. 10. M BO S C LP KHCH QUAN, KHNG THIN V V CNG KHAI 10.1. Gim c IQC cam kt m bo s chnh xc, trung thc, kp thi, c lp khch quan v khng thin v trong chnh sch ca IQC sao cho mi nhn vin u cm thy thoi mi trong cng vic, c hng quyn li xng ng vi trch nhim, nhim v c giao. Mi nhn vin u c tip cn cc ni quy, chnh sch ca IQC ph hp vi tng v tr. 10.2. IQC m bo s c lp v khng thin v trong nh gi thng qua chnh sch s dng CGG ca mnh v thnh vin trong on nh gi phi: - Khng c mi quan h v ti chnh vi KH; - Khng c mi quan h gia nh vi cc lnh o ch cht ca KH; - Khng t vn HTQL cho KH. 10.3. IQC m bo c lp v khng thin v trong quyt nh chng nhn thng qua hot ng ca HCN. Cc thnh vin trong HCN phi m bo: - i din c li ch cho tt c cc bn; - Khng chu cc p lc v ti chnh; cng vic; tnh cm trong cc quyt nh ca mnh; - Am hiu lut php. 10.4. IQC m bo cung cp cho KH cc thng tin v, quy nh v nh gi v chng nhn, th tc cp, duy tr, m rng, nh ch hoc thu hi chng ch v cc quy nh v s dng logo chng nhn, ph nh gi chng nhn. 10.5. IQC lp danh mc cc t chc, c nhn c lin quan ti hot ng nh gi chng nhn ca IQC tim n nhng mi nguy dn n s khng cng bng v bin php phng nga nhm m bo tnh cng bng trong hot ng nh gi ca IQC. Cung cp danh mc ny ti cc thnh vin HCN. 10.6. IQC to iu kin thun li KH ca IQC c iu kin tham gia quyt nh la chn thnh phn on nh gi nu KH nhn thy tim n s khng cng bng trong hot ng nh gi chng nhn ca IQC bi thnh phn on nh gi.
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10.7. IQC xy dng c ch gim st trong qu trnh nh gi nhm m bo tnh cng bng, ng thi IQC kin quyt khng s dng chuyn gia nh gi nu trong qu trnh gim st, IQC pht hin c mt chuyn gia nh gi no khng khai bo r rng quan h ca mnh vi khch hng c nh gi m 10.5 cha nhn din c. 11. BO MT Gim c IQC cam kt truyn t v yu cu tt c thnh vin ca HCN v mi nhn vin trong IQC cng nh cc chuyn gia bn ngoi phi tun th nghim tc o c ngh nghip, cam kt bo mt bng vn bn (BM-HD-07-02) nhm m bo: Bo mt tt c cc thng tin lin quan ti khch hng ngoi tr thng tin v vic cp, nh ch , thu hi chng ch ; Bo mt thng tin ca IQC.

12. QUN L NHN S 12.1. Gim c IQC nhn thc rng con ngi l ti sn qu nht ca IQC, quyt nh n mi s thnh cng ca IQC do vy qun l v tuyn dng nhn s c c bit ch trng. IQC thit lp quy trnh tuyn dng (IQC-QT-05) tm kim, bi dng nhn t mi phc v li ch lu di ca IQC. Chnh sch qun l nhn s ca IQC l: sn sng cung cp cc ngun lc cn thit pht huy ti a cc phm cht ca mi thnh vin trong IQC v to s gn kt gia cc thnh vin trong IQC. IQC ra cc yu cu nng lc i vi cn b xem xt hp ng v thm xt h s theo IQC-HD-02 12.2. Ngun lc CGG v nhng ngi tham gia qu trnh chng nhn l yu t quan trng nh hng n cht lng dch v ca IQC. IQC xy dng tiu ch la chn CGG (IQC-HD-01). nh k hng nm v theo yu cu cng vic, IQC p dng quy trnh o to (IQC-QT-05) nhm bi dng, nng cao kin thc, chuyn mn, nghip v ca cc chuyn gia nh gi. 13. CHUYN GIA NH GI 13.1 Chuyn gia nh gi 13.2.1. Gim c IQC cam kt tt c cc CGG ca IQC v cc chuyn gia bn ngoi u phi t c cc chun mc ca mt CGG theo yu cu trong TCVN ISO 19011:2003 v IQC-HD-01 C cc phm cht c nhn ph hp: c o c, ci m, lch thip, nhanh nhn, mn cm, linh hat, quyt on, t lc; C kin thc v k nng: c o to cc kin thc chuyn ngnh v nghip v thch hp; C kinh nghim trong iu hnh, qun l (i vi CGG trng); Nm vng cc vn bn php quy lin quan n lnh vc nh gi, chng nhn; C chng ch CGG trng on theo tng loi tiu chun.
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13.2.2. Vic la chn cc thnh vin trong on nh gi phi m bo nng lc ph hp vi yu cu ca cuc nh gi v m bo c tnh khch quan khng thin v. 13.2.3. IQC s dng cc chuyn gia bn ngoi c nng lc, kin thc chuyn mn ph hp vi loi hnh hot ng ca bn c nh gi. Chuyn gia bn ngoi c s dng c th l CGG hoc chuyn gia k thut. 14. H THNG QUN L CHT LNG HTQL hin nay ca IQC c xy dng, p dng, duy tr v ci tin theo yu cu trong tiu chun ISO/IEC 17021:2011; v ISO/IEC Guide 65:1995 ca IAF. H thng ti liu bao gm (ph lc 1 km theo). Tt c cc ti liu v h s ca HTQL c kim sot bi quy trnh kim sot ti liu IQC-QT-01 v Quy trnh kim sot h s IQC-QT-02. duy tr hiu lc ca HTQL m IQC thit lp mt Quy trnh nh gi ni b v xem xt lnh o IQC-QT-03 c xy dng. Ti thiu 12 thng mt ln, IQC tin hnh nh gi ni b xc nh hiu lc lc ca h thng v cc c hi ci tin. Sau mi t nh gi ni b, hoc theo yu cu ca QMR, G IQC tin hnh xem xt ton b hoc mt phn HTQL. Hot ng xem xt lnh o tun th theo quy trnh nh gi ni b v xem xt lnh o IQC-QT-03. Nhm xc nh v loi b nguyn nhn s khng ph hp ca HTQL trong qu trnh vn hnh, IQC thit lp v duy tr quy trnh hnh ng khc phc v phng nga IQC-QT-04.

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PHM VI CHNG NHN ISO 9001 S 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. Ni dung nh gi Nng nghip, ng nghip Agriculture, fishing. M v khai thc m Mining and quarrying Cc sn phm thc phm, ung v thuc l Food products, beverages and tobacco Dt may v cc sn phm dt may Textiles and textile products Da v cc sn phm da Leather and leather products G v cc sn phm t g Wood and wood products Bt giy, giy v sn phm t giy Pulp, paper and paper products Cng ty xut bn Publishing companies Cng ty in Printing companies Sn xut than cc v cc sn phm du tinh luyn Manufacture of coke and refined petroleum products Ha cht, cc sn phm ha hc v vt liu ha cht Chemicals, chemical products and fibres Dc phm Pharmaceuticals Cc sn phm nha v cao su Rubber and plastic products Cc sn phm khong phi kim Non-metallic mineral products B tng, xi mng, vi, thch cao, v.v Concrete, cement, lime, plaster etc Kim loi c bn v cc ch phm kim loi Basic metals and fabricated metal products My mc v thit b Machinery and equipment Thit b in t v quang hc Electrical and optical equipment ng tu Shipbuilding Hng khng Aerospace Cc phng tin vn chuyn khc Other transport equipment
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NACE CODE A, B C DA DB DC DD DE 21 DE 22.1 DE 22.2,3 DF 23.1,2 DG 24.4 DG 24.4 DH DI 26.5,6 DI 26.5,6 DJ DK DL DM 35.1 DM 35.3 DM 34, 35.2,4,5
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12. 13. 14. 15. 16. 17. 18. 19. 20. 21.

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22. 23. 24. 25. 26. 27. 28.

29. 30. 31. 32. 33. 34. 35. 36. 37. 38.

Cc ngnh sn xut khng chia loi Manufacturing not elsewhere classified Ti ch Recycling Cung cp in Electricity supply Cung cp gas Gas supply Cung cp nc Water supply Xy dng Construction Bn bun v bn l; sa cha xe c, dng c nhn v gia nh Wholesale and retail trade;Repair of motor vehicles, motorcycles and personal and household goods Khch sn v nh hng Hotels and restaurants Vn chuyn, bo qun v truyn thng Transport, storage and communication Mi gii ti chnh, bt ng sn, cho thu Financial intermediation; real estate; renting Cng ngh thng tin Information technology Cc dch v k thut Engineering services Cc dch v khc Other services Hnh chnh cng Public administration Gio dc Education Sc khe v trch nhim x hi Health and social work Cc dch v x hi khc Other social services Ph lc 1: Danh mc ti liu h thng

DN 36 DN 37 E 40.1 E 40.2 E 41, 40.3 F G

H I J, K 70, 71 K 72 K 73, 74.2 K 74 K 74.2 L M N O

STT 1. S tay cht lng CC QUY TRNH 1. Quy trnh kim sot ti liu

K hiu IQC-STCL

IQC-QT-01

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2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18.

Quy trnh kim sot h s Quy trnh nh gi ni b v xem xt lnh o Quy trnh hnh ng khc phc, phng nga Quy trnh tuyn dng v o to Quy trnh dch v khch hng Quy trnh gii quyt khiu ni Quy trnh nh gi chng nhn h thng Quy trnh chng nhn sn phm Quy trnh o to bn ngoi Quy trnh thit k pht trin dch v mi Tiu chun ca chuyn gia nh gi Yu cu nng lc i vi nhn vin xem xt hp ng v cn b thm xt h s Hng dn tin hnh cc cuc hp Ph duyt v gim st chuyn gia nh gi/chuyn gia k thut Quy ch hot ng ca Hi ng chng nhn Quy nh chung v chng nhn H thng qun l Quy nh chung v chng nhn sn phm CC QUY NH RING

IQC-QT-02 IQC-QT-03 IQC-QT-04 IQC-QT-05 IQC-QT-06 IQC-QT-07 IQC-QT-08 IQC-QT-09 IQC-QT-10 IQC-QT-11 IQC-HD-01 IQC-HD-02 IQC-HD-03 IQC-HD-04 IQC-QD-01 IQC-QD-02 IQC-QD-03

1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11.

Ch xanh Ch en ri Nc ung ng chai Phn bn vi sinh mn ma Phn bn vi sinh rc thi Phn bn vi sinh c nh Nit Phn bn vi phn gii phospho Phn bn vi phn gii xenluloza Phn ln canxi magie (phn ln nung chy) Ure nng nghip Supephotphat n
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IQC-SP-09-03 IQC-SP-09-04 IQC-SP-22-02 IQC-SP-31-01 IQC-SP-31-02 IQC-SP-31-03 IQC-SP-31-04 IQC-SP-31-05 IQC-SP-31-06 IQC-SP-31-07 IQC-SP-31-08
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12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 79.

Phn hn hp NPK Phn hu c vi sinh Ch phm sinh hc Ct in Gch rng t st nung Gch c t st nung Gch lt nn t st nung Gch trang tr t st nung Thp thanh trn trn Thp thanh vn phi 10 32 Thc n hn hp hon ch nh cho g Thc n hn hp cho ngan, vt Thc n hn hp hon ch nh cho ln TI LIU KHC

IQC-SP-31-09 IQC-SP-31-10 IQC-SP-31-11 IQC-SP-68-04 IQC-SP-69-01 IQC-SP-69-02 IQC-SP-69-03 IQC-SP-69-04 IQC-SP-72-01 IQC-SP-72-02 IQC-SP-23-01 IQC-SP-23-02 IQC-SP-23-03

Danh sch c nhn, t chc c lin quan

Danh sch

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BNG THAM CHIU CHO GIA CC YU CU CA TIU CHUN ISO 17021/Guide 65 V H THNG QUN L CA IQC

ISO 17021 4. Principles 4.1 General 4.2 Impartiality 4.3 Competence 4.4 Responsibility 4.5 Openennes

Guide 65
4.1. Quy nh chung

IQC-Ducument
IQC-STCL; IQC-QT-11 QCHDCN. danh mc IQC-QT-06 IQC-QT-07

4.2 T chc 4.3 Cc hot ng tc nghip 4.4 Thu ph 4.5 H thng qun l cht lng 4.6. iu kin v th tc cp, duy tr, m rng phm vi, nh ch v hy b kt qu chng nhn 4.7 nh gi ni b v xem xt lnh o 4.8 H thng ti liu 4.9 H s 4.10 Tnh Bo mt

4,5 IQC-STCL; IQC-Q-01; IQC-QT-09 IQC-QT-09 ( IQC-STCL) IQC-QT-09 IQC-STCL

4.6 Confidentiallity

BM-HD-05-04

7 ; 10 ;11 IQC-Q-03

4.7 Responsiveness to complaints

IQC-QT-08, Quy nh v chng nhn

IQC-QT-03 IQC-QT-01. www.IQC.com.vn IQC-QT-02 4; 6 IQC-Q-03 IQC-HD-01 ; IQC-HD-02

5 General requirements 5.1 Legal and contractual matters 5.2 Management of

5 Cc chun mc, trnh IQC-QT-06

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impartiality 5.3 Liability and financing 6 Structural requirements

6 Cc thay i trong yu cu chng nhn 7. Cc khng ngh, khiu ni v tranh chp

IQC-QD-02 (mc 13) N/A IQC-QT-07 IQC-QT-05 IQC-HD-01 IQC-HD-02 IQC-QD-01 IQC-HD-04

6.1 Organizational structure and top management 6.2 Committee for safeguarding impartiality 7 Resource requirement 7.1 Competence of management and personnel 7.2 Personnel involved in the certification activities 7.3 Use of individual external auditors and external technical experts 7.4 Personnel records 7.5 Outsourcing 8 Information requirement

IQC-QT-05

IQC-HD-01 IQC-QD-02 (8.2) IQC-HD-01 IQC-QD-02 (8.2) IQC-QT-05 IQC-HD-01 8.1 Thng tin v th tc 8.2 ngh chng nhn IQC-QD-02 (8.1) IQC-QT-09 5 IQC-Q-03 8.1 IQC-Q-03

8.1 Publicly assessible information

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8.2 Certification documents 8.3 Directory of certified clients 8.4 Reference to certification and use of marks 8.5 Confidentiality 8.6 Information exchange between certification body and its clients 9 Process requirements 9.1 General requirements 9.2 Initial audit and certification 9.3 Surveillance activities 9.4 Recertification 9.5 Special audits 9.6 Suspending, withdrawing or reducing the scope of certification 9.7 Appeals 9.8 Complaints

IQC-QT-07 IQC-QD-02 Mau chung chi

IQC-QD-02 (12.) BM-HD-01-02 IQC-QD-02 (8.) IQC-QT-06

IQC-QT-08 IQC-QD-02 IQC-QT-08 IQC-HD-03 IQC-HD-03 IQC-QT-08 IQC-QT-08 IQC-QD-02 (11) IQC-QT-08 (4.4) IQC-QT-08 (4.4) IQC-QD-02 (10) IQC-QT-07 IQC-QT-07

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9.9 Records of applicants and clients 10 Management system requirements for certification bodies
9 Chun b nh gi

IQC-QT-02 IQC-QT-01 IQC-QT-02. IQC-QT-03. IQC-QT-04

8.2 IQC-Q-03

10 nh gi 11 Bo co nh gi 12 Quyt nh chng nhn 13 Gim st 14 S dng giy php, chng ch v du PH 15 Cc khiu ni i vi t chc c chng nhn

8.2; 8.3 IQC-Q-03 10.2; 10.3 IQC-Q-03 8.4. IQC-Q-03 10. IQC-Q-03 11. IQC-Q-03 9. IQC-Q-03 5.7 IQC-Q-03

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