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i gia ln, l Unilever vi nhng sn phm nh: Sunsilk, Clear, Dove, Lifebuoy v Procter & Gamble (P&G) bao gm Pantene, Head & Shoulders ng thi, cng xut hin mt vi nhn hiu du gi u khc nh Double Rich, Enchanteur, Palmolive Da vo nhu cu a dng ca ngi tiu dng, cc nh lm thng hiu chn cch cnh tranh bng vic chia phn khc. Phn khc du gi tr gu c Clear, Head & Shoulders v nng v bnh l hn mt cht l Nizoral. Thin v mi hng dnh cho n c Enchanteur. Sn phm nhm n gia nh, thu nhp thp l Lifebuoy, Sunsilk. Gn y, phn khc ny ang b thu hp dn v thu nhp ca ngi dn ngy cng kh hn. Nh chng ta bit, tt c cc du gi u k trn u hng vo mt i tng, l ph n. Tuy nhin, mt iu kh bt ng, ngi tiu dng li khng h phn bit l sn phm du gi u dnh cho n, do , c nam gii, cng thng s dng cc loi du gi u ny. H cn khng tm rng mnh nn gi du gi u no dnh cho ring mnh. ICP pht hin ra phn khc th trng cn b ng ny. H cho rng, phn khc th trng ny cn rt mu m khai thc. V th, cu chuyn X-Men ra i.
Marketing. V v th, c ngi tiu dng nh v l mt sn phm c ngun gc nc ngoi. + Khi mi bt u, X-Men c qung co rm r trn cc phng tin thng tin i chng. Cng s xut hin ca gng mt ti t Brad Pitt trong 1 on video qung co, nhng tm v i du lch nc M gp Brad Pitt lm cho nhiu ngi tiu dng Vit nc lng. Brad Pitt c coi l mt thn tng ca cc thiu n, khi ICP dng anh ta trong on qung co ca mnh, ICP ng rng, khi dng X-Men cng c th c nh anh y. Nh mt h qu tt yu, X-Men tng bc nng cao th phn, v ginh ly v tr dn u th trng ca Romano mt cch m thm. + Cng vi cc chin dch gim gi mnh v cc chng trnh khuyn mi khc lm nhiu ngi ni ti X-Men hn na. Nhn hiu X-men cng c nhiu ngi bit ti nh mt sn phm nc ngoi c gi bnh dn. + Hiu c tm l tiu dng ca ngi Vit l snh ngoi, ICP to mt kiu dng chai X-Men phong cch rt Ty, cng vi nhng on qung co trn TVC khin cho doanh thu ca ICP tng t bin. + Nhng iu kinh ngc hn c, tng s chi ph cho cc chin dch Marketing ny ch c 400 triu ng. Mt con s qu thc khng ng k so vi s li nhun m ICP thu v c. + Chin dch th hai chnh l thng ip : nu thng chng, hy anh y dng du gi ring. Qu thc thng ip ny nh ng tim en ngi ph n, nht l ngi ph n Vit Nam. ICP rt khn kho khi chn mc tiu khch hng chnh l nhng ngi ph n, nhng ngi lun lo chuyn gia nh, c bit l v du gi u cho nam gii trong gia nh. Khi nh trng tm l ngi ph n, ICP mun m rng, nhng loi du gi u c nh ch dng u l ca ph n, ch hy cho chng ca ch dng loi du gi u ring i!. + Vi cch lm nh vy, ICP nh trng tm l thng chng ca ngi ph n Vit Nam. V th hin tnh yu thng bng cch mua du gi u ring ca mnh. Thng ip th hai, l thng ip : Nu l nam nhi, hy dng du gi u ring. ICP rt khn kho khi thc hin chin dch ny. Vy n th hin nh th no khi ICP ra hng lot thng ip c v nh khng lin quan ti nhau, nhng li c lin quan kh mt thit? + Khi ra thng ip th nht, ICP mun nh ch yu vo tm l ngi ph n, nhng bn cnh cng tc ng khng nh ti nam gii trong gia nh. Bi v lc ny, ngi ph n l ngi ch ng trong vic mua sm cc loi du gi u cho gia nh, nam gii hoc khng can thip, hoc khng ti chuyn ny. Tuy nhin, sau mt thi gian thc hin thng ip th nht, tm l ngi n ng s c tc ng khi chnh mnh c dng loi du gi u ca ring mnh. + Khi ra thng ip th hai, cng vi slogan: n ng ch thc. ICP mun nh vo lng t trng ca nam gii, nht l nhng nam gii Vit Nam. Tc ng ny dn ti h qu mt cch kh dn dn. Lm cho ngi n ng ngy cng thc c rng mnh cn phi dng loi du gi u ring. Tc ng ny hnh thnh mt cch t nhin trong thc ca nam gii, v nam gii ngy cng ch ng hn trong vic mua sm sn phm du gi dnh cho ring mnh. + Bn cnh , nhng chng trnh xc tin bn kh rm r trn th trng. Cc hng ha trong siu th dng nh cng nhiu hn vi nhiu chng loi sn phm n theo X-Men
nh sa tm, Gel vut tc, nc hoa, lm ngi tiu dng ngy cng quen thuc nhn hiu X-Men hn na. Hin gi, X-Men cng v ang cng c thng hiu ca mnh trc Romano hay CLEARmen. Bng vo vic t chc cc cuc xc tin thng mi, PR rng ri, dng nh tri qua mt nm cnh tranh vi CLEARmen, x-Men vn cha b bp. Vo thng 7/2007, X-Men t chc cuc thi Vit tip kch bn cho b phim di tp ca mnh. Cuc thi ny c din ra mt cch rm r khu vc pha Nam v lm cho bo gii vo cuc v rt quan tm. Thng 11/2007, X-Men tip tc tham d cuc thi Tp lm gim c Marketing ln th hai. Cuc thi ln ny khng ch c t chc ti cc trng di hc pha Nam, m cn vn xa ra tn ngoi Bc. H qu l trn cc din n, chin dch tip th cho X-men c ni n nh mt hin tng trong Marketing. Hin nay, c v nh ICP tm ra chin lc cho loi sn phm ch lc ny. Bng vic cho ra i nhiu loi sn phm trong dng sn phm X-Men, ICP v ang a dng ha cc chng loi sn phm ca mnh hn. Ngoi ra, vic Mr.Cng lin tc ln truyn hnh, bo ch cng thy c thi tch cc ca ban qun tr ICP. Dng nh vic Phan Quc Cng c mi n ti cng Philip Kotler cng ang nng co gi tr thng hiu c nhn ca ng ta, ng thi ca ICP. Vo u nm 2008 ny, ICP bt u nhy sang lnh vc thi trang vi mc ch qung b cho X-Men. Hin gi, nu bn vo siu th s thy trn chai X-Men c gn mt tags Xseries l mt chin lc Marketing kh tuyt vi, khi ICP quyt nh tr thnh c ng chin lc ca Smart Tailor. Loi dng sn phm thi trang cao cp X-series s tip tc tip sc cho X-Men trong cuc chin vi CLEARmen v Romano.
Ngay t u, X-Men xc nh dugi l sn phm chin lc. Mi ngn sch, n lc u dnh cho nhm sn phm ny. X-Men tung ra nhiu chindch tip ni, vn da trn thng ip c nhng m rng n nhiu i tng khc. Yu tc nhm n l: tui tc, thu nhp, khu vc sng, nhng ngi cn chn ch, chamun th hin mnh thng chng/ngi yu/anh/em trai v c nhng ngi chamun mi ngi nhn thy mnh l n ng ch thc. Trc mi nguy mt th phnvo tay X-Men, Romano buc phi tm v kh mi. H bt u tung ra sn phm dugi v sa tm Racing, bn vi gi r hn X-Men. y l chin lc bnh m kp tht:trn c Romano, di c Racing, kp XMen gia.Nh mt trn chin thc s, X-Men buc phi tm cch phng v v tn cng. H quyt nh dng chnh chin lc bnh mkp tht ph th gng km tung ra XMen For Boss. Nh vy, trn c X-Men For Boss, di c X-Men, kp Romano gia.Khng ch l bnh m kp tht, X-Men cnkp thm ch, ngy cng hp dn. Trong khi , sau khi dn mi th cho vic ra mtRacing, Romano t nhiu gp kh khn. y l c hi thng hiu dnh cho n ngch thc khng ngng pht trin vi nhiu k hoch thng lnh th trng.Khi chimc v tr u trong phn khc, X-Men tip tc trin khai chin lc quan trng: a dngha sn phm. Khng ch c du gi XMen, hng lot sn phm n theo khc ra i:sa tm, ln/xt kh mi, gel/mousse, nc hoa dnh cho nam gii.Chn hng a dngha sn phm, tuy nhin, X-Men vn nht qun trong chin dch tip th. Tt c cc muqung co u nhn mnh n du gi, khng chuyn hng sang sa tm hay ln/xt khmi, nc hoa iu ny gip X-Men lun cng c hnh nh ca mnh trong tm trkhch hng. Quan trng hn l m bo mc tng trng v gi v tr s mt.Vi ngnsch nh dnh cho cng tc tip th, mt qung co ca X-Men khng c lin tc vdy c trn cc phng tin truyn thng. Tuy nhin, s u t no ca X-Men cng rang ra khoai. c bit l mu qung co XMission y sng to.Theo kho st ca cngty Nielsen, trong thng 1-2007, X-Mission c ngi xem nh th hai, sau qung coComfort vi nhn vt Andy v Lili. iu ng ni l trong cng thi gian pht X-Mission,c nhiu phim qung co honh trng ca cc thng hiu ln: Coca-Cola, Omo, Tiger Beer, PondsTrong thng 3-2007, X-Mission khng cn xut hin trn truyn hnh. Tuynhin, qung co ny vn xp th t trong danh sch phim qung co c nhiu ngighi nh.Mt ln na, X-Men l minh chng hng hn cho quan im: Yu t sng tong vai tr quyt nh trong qung co v cc chin dch truyn thng tch hp. Khng phi nhiu tin, lm ca l thng.
_Quan st cch mua hg + chn sp, phn tch hnh vi khch hg (g trn gc marketing): Clip trog siu th coopmart
_M mt trn ring:
X-men nhm n i tng khch hng honton mi. l nhng ngi n ng vn ang s dng du gi dnh cho n.Qu tht, khicha c s xut hin ca X-Men, nhiu ngi vn khng my quan tm n vic mnhang dng du gi cho nam hay n. Thi quen tiu dng ca a s n ng Vit Nam vnl: ngi ph n trong gia nh mua g, h s dng ny.Nm bt iu ny, nhng ngiqun l thng hiu X-Men chn chin lc: nhm vo c hai nhm khch hng: itng s dng v i tng mua.Thc t, a s n ng t i mua du gi ni ring vnhng sn phm chm sc u tc ni chung. Ngi ph
n ng vai tr quyt nh trongchuyn ny. V mua cho chng. Bn gi mua cho ngi yu. Ch mua cho em trai, v emgi mua cho anhBi th, thng ip t X-Men: Nu thng chng, hy anh y dng X-Men tung ra nhiu chindch tip ni, vn da trn thng ip c nhng m rng n nhiu i tng khc. Yu tc nhm n l: tui tc, thu nhp, khu vc sng, nhng ngi cn chn ch, chamun th hin mnh thng chng/ngi yu/anh/em trai v c nhng ngi chamun mi ngi nhn thy mnh l n ng ch thc
_i th cnh tranh
1/ Romano ca UNZA v cc sn phm dnh cho nam gii va quen va l c mt trn th trng: Super Max, Schick, Sport, Dulgon, Umbro, Malizia, Fa, Club, Event, Exit... 2/CLEARmen ca Unilever CLEARmen c u i tuyt i bng nhng khon chi cho cc chin dch Marketing khng l. Chin dch Qu tng yu thng cng vi i s thng hiu l Bi Rain to mt cn lc mang m iu CLEAR khp Bc, Trung, Nam. V ti by gi, th phn du gi ca CLEARmen ang ui st vi X-Men, v gp i Romano. 3/ Head & Shoulders ca P&G (Procter & Gamble) vi nhng tri bng huyn b Gu hay Tin?. Cc chin dch tip th ca P&G kh c o v bt ng. Tuy nhin, ngi tiu dng rt kh phn bit c hai loi sn phm du gi u dnh cho nam v n. V th, ti thi im hin nay, P&G vn yu th hn cc hng khc trong th trng ny
Slogan: n ng ch thc; Slogan ngn gn nhng hm cha nhiu ngha v li cun, mnh m, nam tnh Bao Gi: ni bt, d nhn bit. *Th trng mc tiu ca X-Men xut pht t tn thng hiu, hnh nh nh v l n ng "men" Trong th trng du gi dnh cho nam X-men la chn 4 on th trng nh l Th trng dnh cho nhm n ng tr tui nng ng vi sn phm p ng l X-men Th trng dnh cho nhm n ng thnh t vi sn phm p ng l X-men for boss Th trng dnh cho nhm n ng mnh m, tc nhiu gu vi sn phm p ng l Dr. men Th trng du gi cho nhm tui teen vi sn phm p ng l X-men for teen