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M U
Dch v vin thng l mt trong nhng c s h tng quan trng i vi mi
lnh vc kinh t, x hi,Ngy nay hu nh tt c cc nc u quan tm pht trin
c s h tng ny phc v nhu cu ca ngi dn v ca ton x hi.
Trong nhng nm gn y dch v vin thng c bit l dch v in thoi
di ng trn th gii ni chung v VIT NAM ni ring c tc pht trin rt
mnh m c v cng ngh v s a dng ca dch v gip cho mi ngi dn c th
d dng tip cn v s dng nhiu dch v vi gi c rt phi chng.
Cng vi s pht trin ca x hi v cc lnh vc m nhc, in nh, th
thao,vn ha...th nhu cu ca khch hng i vi cc dch v vin thng,nht l
dch v bng rng ngy cng cao. Cng ngh 3G ra i v ang p ng cc nhu
cu ny ca ngi s dng.
Hin nay VIT NAM cc dch v 3G cng chnh thc c trin khai
v cung cp dch v ti khch hng,cc nh cung cp dch v cng c th cung
cp nhiu dch v tin ch trn nn 3G nh dch v Video Phone, dch v truy nhp
Internet,dch v Mobile TV,
Vic m bo cht lng dch v cung cp cho khch hng l vn quan
trng i vi ngi s dng, khng nhng c c quan qun l nh nc quan
tm m cc doanh nghip cng khng ngng a ra cc bin php ci tin nhm p
ng nhu cu ca khch hng v nng cao nng lc cnh tranh. m bo v nng
cao cht lng dch v l cc tiu chun th VIT NAM hin nay c mt b
tiu chun ng b v cht lng cc dch v 3G
n em thc hin nhm tm hiu cc phng php o kim , nh gi cht
lng cc dch v trn mng 3G p dng ti VIT NAM
Ni dung ca n bao gm cc chng sau:
Chng 1: Tng quan v cng ngh 3G v tnh hnh cung cp cc dch v
3G ti VIT NAM
Chng 2: Tm hiu v cc tham s cht lng dch v 3G
Chng 3: Phng php o kim nh gi cc tham s cht lng ca mt
s dch v 3G c th p dng ti VIT NAM
Chng 4: Qu trnh o kim thc t cc tham s cht lng dch v ti VIT
NAM

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Trong qu trnh thc hin, em ht sc c gng, tuy nhin chc chn khng
th trnh khi nhng thiu st. Em rt mong nhn c cc kin ng gp ca cc
thy c gio.
Xin trn trng cm n!
Sinh vin thc hin

NGUYN C HIN

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CHNG I:
TNG QUAN V CNG NGH 3G V TNH HNH
CUNG CP CC DCH V 3G TI VIT NAM
1.1. Tng quan v cng ngh 3G
3G l thut ng dng ch cc h thng thng tin di ng th h th 3
(Third Generation).
Mng 3G (Third-generation technology) l th h th ba ca chun cng
ngh in thoi di ng, cho php truyn c d liu thoi v d liu ngoi thoi (ti
d liu, gi mail, tin nhn nhanh, hnh nh). 3G cung cp c hai h thng l
chuyn mch gi v chuyn mch knh. H thng 3G yu cu mt mng radio
hon ton khc so vi h thng 2G hin nay. im mnh ca cng ngh ny so vi
cng ngh 2G v 2.5G l cho php truyn, nhn cc d liu, m thanh hnh nh
cht lng cao cho c thu bao c nh v thu bao ang di chuyn cc tc
khc nhau. Vi cng ngh 3G, cc nh cung cp c th mang n cho khch hng
cc dch v a phng tin, nh m nhc cht lng cao; hnh nh video cht
lng v truyn hnh s; cc dch v nh v ton cu (GPS); Email; video
streaming; High-ends games;.
Thng thng c mt s nhm ln gia khi nim 3G v UMTS ( Universal
Mobile Telecomunications Systems ), trn thc t khi nim mng 3G l khi nim
chung, cn mng 3G ca chu u c gi l UMTS.
Quc gia u tin a mng 3G vo s dng rng ri l Nht Bn. Vo nm
2001, NTT Docomo l cng ty u tin ra mt phin bn thng mi ca mang WCDMA. Nm 2003 dch v 3G bt u c mt ti Chu u. Ti chu Phi, mng 3G
c gii thiu u tin Marc vo cui thng 3 nm 2007 bi cng ty Wana.
hiu th no l cng ngh 3G, hy xt qua i nt v lch s pht trin
ca cc h thng in thoi di ng. Mc d cc h thng thng tin di ng th
nghim u tin s dng vo nhng nm 1930-1940 trong cc c s cnh st Hoa
K nhng cc h thng in thoi di ng thng mi ch thc s ra i vo cui
nhng nm 1970 u nhng nm 1980. Cc h thng in thoi th h u s dng
cng ngh tng t v ngi ta gi cc h thng in thoi k trn l cc h thng
1G.
Khi s lng cc thu bao trong mng tng ln, ngi ta thy cn phi c
bin php nng cao dung lng ca mng, cht lng cc cuc m thoi cng nh
cung cp thm mt s dch v b sung cho mng. gii quyt vic ny ngi ta
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ngh n s ha cc h thng in thoi di ng, v iu ny dn n s ra


i ca h thng in thoi di ng th h 2.
chu u, vo nm 1982 t chc cc nh cung cp dch v vin thng
chu u (CEPT-Confrence Europeseene de Postes et Telcommunications)
thng nht thnh lp mt nhm nghin cu c bit gi la Groupe Spesciale
Mobile(GSM) c nhim v xy dng b cc ch tiu k thut cho mng in thoi
di ng ton chu u hot ng di tn 900 MHz. Nhm nghin cu nhiu gii
php khc nhau v cui cng i n thng nht s dng k thut a truy nhp phn
chia theo m bng hp (Narrow Band TDMA). Nm 1988 phin bn d tho u
tin ca GSM c hon thnh v h thng GSM u tin c trin khai vo
nm 1991. K t khi ra i, cc h thng thng tin di ng GSM pht trin vi
mt tc ht sc nhanh chng. Lc ny thut ng GSM c mt ngha mi l
H thng thng tin di ng ton cu ( Global System Mobile).
Cng trong thi gian k trn, M cc h thng in thoi tng t th h
th nht AMPS c pht trin thnh cc h thng in thoi di ng s th h 2
tun th tiu chun ca hip hi vin thng M IS-136. Khi cng ngh CDMA
(Code Division Multiplex Access-IS 195) ra i, cc nh cung cp in thoi di
ng M cung cp dch v mode song song,cho php thu bao c th truy cp c
hai mng IS-136 v IS-95.
Cng ngh 3G
Do c nhn thc r v tm quan trng ca cc h thng thng tin di ng m
chu u, ngay khi qu trnh tiu chun ha GSM cha kt thc ngi ta tin
hnh d n nghin cu RACE 1043 vi mc ch chnh l xc nh cc dch v v
cng ngh cho h thng thng tin di ng th h th 3 cho nm 2000. H thng 3G
ca chu u c gi l UMTS. Nhng ngi thc hin d n mong mun rng h
thng UMTS trong tng lai s c pht trin t cc h thng GSM hin ti.
Ngoi ra ngi ta cn c mt mong mun rt ln l h thng UMTS s c kh
nng kt hp nhiu mng khc nhau nh PMR, MSS, WLAN... thnh mt mng
thng nht c kh nng h tr cc dch v s liu tc cao v quan trng hn y
s l mt mng hng dch v.
Song song vi chu u, Lin minh Vin thng Quc t (ITU-International
Telecommunications Union) cng thnh lp mt nhm nghin cu nghin cu
v cc h thng thng tin di ng th h 3, nhm nghin cu th gii TG8/1. Nhm
nghin cu t tn cho h thng thng tin di ng th h th 3 ca mnh l H thng
thng tin di ng mt t tng lai (FPLMTS-Future Public Land Mobile
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Telecommunications System). Sau ny, nhm nghin cu i tn h thng thng tin di


ng ca mnh thnh H thng thng thng tin di ng ton cu cho nm 2000 (IMT2000-International Mobile Telecommunications for the year 2000).
ng nhin l cc nh pht trin UMTS (chu u) mong mun ITU chp
nhn h thng chp nhn ton b nhng xut ca mnh v s dng h thng
UMTS lm c s cho h thng IMT-2000.Tuy nhin vn khng phi n gin
nh vy, c ti 16 xut cho h thng thng tin di ng IMT-2000(bao gm
10 xut cho h thng mt t v 6 xut cho cc h thng v tinh). Da trn
c im ca cc xut,nm 1999, ITU phn cc xut thnh 5 nhm chnh
v xy dng thnh chun IMT-2000.Nm 2007,WiMAX c b xung vo IMT2000.

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Bng 1.1: Bng tng quan 3G/IMT-2000


ITU IMT - 2000
TDMA Single-Carrier
(IMT-SC)
CDMA Multi
Carrier (IMT-MC)

Tn thng dng

Bng
thng d
liu

EDGE (UWT-136)

EDGE
Evolution

CDMA2000

EV-DO

W-CDMA
CDMA Direct
Spread (IMT-DS)

TD-CDMA
UMTS

CDMA TDD
(IMT-TC)
FDMA/TDMA (IMTFT)
IP-OFDMA

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HSPA
TD-SCDMA

DECT

WiMAX (IEEE 802.16)

M t

Vng s dng chnh

Cn gi l TDMA mt sng mang. L tiu


chun c pht trin t cc h thng
GSM/GPRS hin c ln GSM 2+.
Cn gi l CDMA a sng mang. y l phin
bn 3G ca h thng IS-95 (hin nay l
cdmaOne).

Hu ht trn th gii, tr
Nht Bn v Hn Quc

y l thc cht l 2 tiu chun h hng.


Chun IMT-DS cn gi l CDMA tri ph dy
trc tip, hay UTRA FDD hoc WTRA. Chun
IMT-TC cn gi l CDMA TDD. Hay UTRA
TDD, ngha l h thng UTRA s dng phng
php song cng nhn chia theo thi gian (Timedivision duplex). UTRA l t vit tt ca
UMTS Terrestrial Radio Access).
y l tiu chun cho cc h thng thit b in
thoi s tm ngn chu u
y l tiu chun IEEE 802.16 cho vic kt ni
Internet bng thng rng khng dy khong
cch ln

Mt vi quc gia Chu


M v Chu
Ton cu
Chu u

Trung Quc

Chu u, Hoa K

Ton cu

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Cc cng ngh truy nhp (FDMA, TDMA, CDMA)


FDMA: a truy nhp phn chia theo tn s (Frequency Division Multiple
Access) l h thng analog thng dng nht. y l k thut trong ph tn s
c chia thnh nhiu tn s v c gn cho nhng ngi s dng. Vi cng
ngh FDMA th ti mt thi im no th 1 knh ch c 1 thu bao s dng. V
th knh nhng ngi khc khng th s dng knh ny cho n khi cuc gi kt
thc hoc cuc gi c chuyn sang knh khc. K thut FDMA song cng yu
cu 2 knh, 1 knh pht v 1 knh thu. FDMA c s dng cho h thng thng tin
di ng th h th nht.
TDMA: a truy nhp phn chia theo thi gian (Time Division Multiple
Access) ci thin dung lng ph tn s bng cch chia mi tn s thnh cc khe
thi gian khc nhau. TDMA cho php mi thu bao c th s dng ton b knh
tn s ca mt chu k ngn ca mt cuc gi. Nhng thu bao khc chia s cng
knh tn s ny ti cc khe thi gian khc. Trm gc chuyn mch lin tc t thu
bao ny sang mt thu bao khc trn cng mt knh. TDMA l cng ngh ch o
i vi cc mng di ng t bo th h th 2.
CDMA: a truy nhp phn chia theo m (Code Division Multiple Access)
l cng ngh tri ph. V cng ngh ny ph hp vi vic truyn dn tn hiu c
m ha ln trong mt thi gian di n c s dng cho mc ch qun s. CDMA
lm tng dung lng ph tn s bng cch cho php tt c cc thu bao c th
chim tt c cc knh tn s trong cng mt thi im. Cc tn hiu truyn dn
c tri ra trn ton b bng tn v mi cuc gi thoi hay d liu c gn cho
mt m ring phn bit vi cc cuc gi khc s dng chung ph tn s. CDMA
cho php chuyn giao mm, ngha l thit b u cui c th kt ni vi mt vi
trm gc. Giao din v tuyn ch o cho h th ng thng tin di ng th h th 3
hay IMT-2000 s l bn bng rng ca cng ngh CDMA vi 3 loi l IMT-DS,
IMT-MC v IMT-TC.

Hnh 1.1. Cc tiu chun IMT-2000 ca ITU cho cc mng di ng th h th 3

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H thng IMT-2000 c kh nng cung cp cc dch v gi tr gia tng v cc


ng dng trn mt chun n. H thng ny a ra mt nn mng cho vic cung
cp cc dch v hi t gm c nh, di ng thoi, d liu, Internet v a phng
tin. Mt trong nhng im quan trng l cung cp kh nng roaming thng sut
trn ton cu cho php khch hng di chuyn t nc ny sang nc khc m vn
gi nguyn s v s dng mt my u cui. IMT-2000 cng cn kh nng cung
cp cc dch v thng sut qua mt s phng tin nh v tinh, mng c nh,...
IMT-2000 c trng di s cung cp tc truyn ti cao hn: thp nht 2Mb/s
i vi khch hng ng yn hoc i b v 384kb/s i vi khch hng di chuyn
trn phng tin giao thng (h thng 2G ch c th cung cp tc trong khong
9.6 kbit/s n 28.8 kbit/s).
Ngoi ra IMT-2000 cn c mt s c im tiu biu sau:
a) Tnh linh hot(Flexibility)
Vi s lng ln cc lin kt v kt hp xy ra trong ton ngnh cng
nghip di ng v s dch chuyn sang cc th trng nc ngoi, cc nh khai
thc mun trnh phi h tr nhiu giao din v cng ngh khc nhau. iu ny
chc chn s cn tr s pht trin ca mng 3G trn th gii. Tiu chun IMT-2000
gii quyt vn ny bng cch cung cp mt h thng c linh hot cao,c kh
nng h tr nhiu loi dch v v ng dng. Tiu chun IMT-2000 thch ng vi 5
giao din v tuyn da trn 3 cng ngh truy nhp khc nhau (FDMA, TDMA,
CDMA):

Hnh 1.2. Tiu chun IMT-2000 cho php thch ng da trn 3 cng ngh truy
nhp khc nhau (FDMA, TDMA, CDMA)
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b) Gi c phi chng (Affordability)


c mt tha thun gia cc khch hng cng nghip l h thng 3G phi
c gi c phi chng nhm khuyn khch ngi tiu dng v nh khai thc chp
thun h
c) Kh nng tng thch vi cc h thng hin ti (Compatibility with
existing system)
Cc dch v IMT-2000 phi tng thch vi cc h thng hin ti.Cc h
thng 2G,v d nh tiu chun GSM (ph bin chu u v mt phn ca chu
,chu Phi) s tip tc tn ti trong mt thi gian na v tnh tng thch i vi
cc h thng ny phi c m bo qua mt qu trnh chuyn i thng sut v
hiu qu.
d) Kh nng c th thit k theo modul (Modular Design)
Tm nhn ca vic xy dng h thng IMT-2000 l phi d dng m
rng p ng tc tng trng thu bao,vng ph sng v cc dch v mi vi
mc u t t nht.
Cc tiu chun 3G (thng mi)
Cng ngh 3G c nhc n nh l mt chun IMT-2000 ca t chc vin
thng th gii (ITU), thng nht trn th gii. Tuy nhin, trn thc t cc nh sn
xut thit b vin thng ln trn th gii xy dng thnh 4 chun 3G thng mi
chnh.
W-CDMA
Tiu chun W-CDMA l nn tng ca chun UMTS (Universal Mobile
Telecommunication System), da trn k thut tri ph dy trc tip, trc y gi
l UTRA FDD, c xem nh l gii php thch hp vi cc nh khai thc dch v
di ng (Mobile network operator) s dng GSM, tp trung ch yu chu U v
mt phn chu (trong c VIT NAM). UMTS c tiu chun ha bi t
chc 3GPP, cng l t chc chu trch nhim nh ngha chun ha cho GSM,
GPRS v EDGE.
FOMA,thc hin bi cng ty vin thng NTT Docomo Nht Bn nm
2001, c coi nh l mt dch v thng mi 3G u tin. Tuy nhin, tuy l da
trn cng ngh W-CDMA, cng ngh ny vn khng tng thch vi UMTS (mc
d c bc tip theo thay i li tnh th ny.

CDMA 2000

Mt chun 3G quan trng khc l CDMA 2000, l th h k tip ca cc


chun 2G CDMA v IS-95. Cc xut ca CDMA 2000 nm bn ngoi khun
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kh GSM ti M, Nht Bn v Hn Quc. CDMA 2000 c qun l bi 3GPP2,


l t chc c lp vi 3GPP. C nhiu cng ngh truyn thng khc nhau c s
dng trong CDMA 2000 bao gm 1xRTT , CDMA 2000-1xEV-DO v 1xEV-DV.
CDMA 2000 cung cp tc d liu t 144kbit/s ti trn 3Mbit/s. Chun
ny c chp nhn bi ITU.
Ngi ta cho rng s ra i thnh cng nht ca mng CDMA 2000 l ti
KDDI ca Nht Bn, di thng hiu AU vi hn 20 triu thu bao 3G. K t
nm 2003, KDDI nng cp t mng CDMA 2000-1x ln mng CDMA 20001xEv-DO (EV-DO) vi tc d liu ti 2.4Mbit/s. Nm 2006, AU d kin nng
cp mng ln tc Mbit/s. SK Telecom ca Hn Quc a ra dch v CDMA
2000-1x u tin nm 2000, v sau l mng 1xEV-DO vo thng 2 nm 2002.

TD-CDMA

Chun TD-CDMA, vit tt t Time-division-CDMA, trc y gi l


UTRA FDD, l mt chun da trn k thut song cng phn chia theo thi gian
(Time-division duplex). y l mt chun thng mi p dng hn hp ca TDMA
v CDMA nhm cung cp cht lng dch v tt hn cho truyn thng a phng
tin trong c truyn d liu ln m thanh,hnh nh.
Chun TD-CDMA v W-CDMA u l nhng nn tng ca UMTS, tiu
chun ha bi 3GPP, v vy chng c th cung cp cng loi ca cc knh khi c
th. Cc giao thc ca UMTS l HSDPA/HSUPA ci tin c thc hin theo
chun TD-CDMA.

TD-SCDMA

Chun c t bit n hn l TD-SCDMA ( Time Division Synchronous


Code Division Multiplex Access) ang c pht trin ti Trung Quc bi cc cng
ty Datang v Siemens, nhm mc ch nh l mt gii php thay th cho WCDMA.Cng ging nh TD-CDMA, chun ny da trn nn tng UMTS-TDD
hoc IMT 2000 Time-Division (IMT-TD). Tuy nhin, nu nh TD-CDMA hnh
thnh t giao thc mang cng mang tn TD-CDMA, th TD-SCDMA pht trin
da trn giao thc ca S-CDMA.
1.2. Kho st tnh hnh cung cp cc dch v 3G ti Vit Nam
Hin ti B thng tin v truyn thng cp 4 giy php thit lp mng v
cung cp dch v 3G trn ph tn s 2,1 GHz cho cc doanh nghip l Mobifone,
Viettel, VNPT (Vinphone) v lin danh EVN Telecom Hanoi Telecom.
S- Fone khng c cp giy php 3G bng tn 2,1 GHz nhng S-Fone (l
mng s dng cng ngh CDMA) vn c th trin khai mt s dch v 3G trn
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bng tn c cp php l 900 MHz.


Tnh n thi im hin ti, trong s 5 doanh nghip v lin danh c cp
giy php 3G c 4 doanh nghip chnh thc cung cp dch v cho khch hng l:
- Vinaphone l nh mng u tin trin khai cung cp 3G ngay 12/10/2009.
- Mobifone l nh mng th hai ra mt dch v 3G ti Vit Nam, Mobifone
chnh thc cung cp dch v t ngy 15/12/2009.
- Viettel chnh thc khai trng dch v k t ngy 25/3/2010.
- Lin danh EVN Telecom- Hanoi Telecom th mi ch c EVN Telecom
trin khai cung cp dch v t 08/06/2010.
Hin ti c bn cc doanh nghip ph sng 3G n phn ln dn s ca
nc ta,tc truy cp dch v ca cc mng 3G ti Vit Nam ang p dng l
chun WCDMA (HSPA) vi tc downlink ln n 7,2 Mb/s.
Cc dch v 3G m cc doanh nghip hin ang cung cp cho khch hng
bao gm:
Video Call
y c xem l mt ng dng truyn thng v 3G, v c nhiu ngi
lin tng nht khi nhc ti chun kt ni ny. Video Call l dch v m thoi
video. Thay v gi in ging ni thng thng, trn mn hnh i ng s hin th
hnh nh video ca ngi gi, tuy nhin, s dng, c in thoi ca ngi gi v
ngi nhn cn c camera th hai pha trc. C Mobifone, Vinaphone u a
ra gi dch v ny.
Internet Mobile
y l dch v c c Vinaphone v Mobifone ng dng. Khch hng c
th truy cp vo 3G, c bo, xem video t Internet, ti nh, video cng nh gi
nhn mail. Dch v c ng o ngi la chn nht ti Vit Nam hin nay, nht
l nhng khch hng lm vic di ng, lun mun cp nht thng tin qua mng
nhanh.
Mobile TV
Nhng chic di ng c xut x t Trung Quc,h tr ng ten bt sng TV
analog, ang rt ph bin. Ngoi ra, Nokia cng tng ra mt cc model ti Vit
Nam h tr truyn hnh k thut s nh N77, N92 v N96. Tuy nhin, dch v
Mobile TV ca 3 nh mng Vit Nam li khc bit.
Da vo kt ni d liu, nguwoif dng c th truy nhp vo trang web, xem
cc knh truyn hnh ch trc tip. Bn cnh , Mobile TV cn cung cp cc
ni dung theo yu cu nh xem video, phim, nghe nhac...
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10

Mobile Broadband
C Vinaphone v Viettel u t tn dch v dng SIM 3G lm ng mng
cho laptop thng qua USB HSPA/HSPDA l Mobile Broadband, trong khi tn ca
dch v ny Mobilefone t l Fast Connect. Mobile Broadband thch hp cho
nhng ngi dng di ng, s dng Internet trn laptop ti cc khu vc khng c
Internet.
Cng thng tin 3G
Tn ca dch v ny Vinaphone t l 3G Portal, Mobifone l Wap Portal
3G, trong khi Viettel gi bng Websurf. y c xem l mt knh tin tc do nh
mng cung cp, cp nht cc bo in t v a ln di ng, ph hp vi kch
thc tng loi my, h iu hnh.
Chi tit cc dch v ca 3 doanh nghip Mobifone, Viettel, v Vinaphone:
Vinaphone
- Video Call: m thoi video.
- Mobile TV: Xem truyn hnh.
- Mobile Broadband: Dng USB model vo 3G.
- Internet Mobile: Lt Web.
- 3G Portal: Cng thng tin.
- Mobile camera: Xem video cc ng t H Ni.
Mobifone
- Video Call: m thoi video.
- Mobile TV: Truyn hnh di ng.
- Mobile Broadband (Fast Connect): Dng USB model vo 3G.
- Internet Mobile: Lt web.
- Wap Portal 3G: Cng thng tin.
Viettel
- Video Call: m thoi video
- Mobile TV: Truyn hnh di ng
- Mobile Broadband: Dng USB model vo 3G
- Websurf: Cng thng tin
- Mclip: l dch v cho php xem trc tuyn hoc ti clip v my in thoi
di ng.
- Vmail: l dch v gi v nhn email trn in thoi di ng di hnh thc
y email v ng dng trn in thoi di ng (hay cn gi l pushmail).
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11

- Mstore: l mt kho ng dng dnh cho in thoi di ng c cung cp


bi Viettel.
- Imuzik 3G: l dch v m nhc xy dng trn nn tng 3G gip khch
hng c th nghe nhc, xem video clip, ti nguyn bi ht v in thoi.
- Game online: l dch v cung cp game cho in thoi di ng, cho php
khch hng Viettel c th tng tc trc tip vi my ch ni dung (Server) hoc
nhiu ngi chi khc thng qua kt ni 3G (t cht lng ti u) hoc
EDGE/GPRS.
Cn i vi S-Fone, tuy khng c giy php 3G nhng vi li th s dng
cng ngh CDMA th doanh nghip ny cng ph sng dch v 3G n 37 tnh
thnh trn c nc, cng ngh s dng l CDMA-2000-1xEV-DO v n cui nm
2010 s nng cp cng ngh ny t Rev0 ln RevA/B m bo pht trin tt cc
dch v 3G v nh hng pht trin hi t 4G trong tng lai.

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12

CHNG II: TM HIU CC THAM S CHT LNG DCH V 3G


2.1. khng sn sng ca mng v tuyn(vng ph sng)
a) Khi nim: khng sn sng ca mng v tuyn l xc sut m mng
di ng khng cung cp dch v cho khch hng.
b) Cng thc:
khng sn sng ca mng v tuyn [%] = 100
2.2. Dch v ti file (FTP)
2.2.1 khng sn sng ca dch v
a) Khi nim: khng sn sng ca dch v l xc sut m thu bao khng
thit lp c trng thi PDP v khng truy nhp c dch v.
b) Cng thc:
khng sn sng ca dch v =
100
c) Cc im chuyn trng thi (trigger points):
TT
I
1
2
3
II
1
2
3

Tham s
Ti xung
Thc hin php th truy nhp
Truy nhp thnh cng
Truy nhp khng thnh cng
Ti ln
Thc hin php th truy nhp
Truy nhp thnh cng
Truy nhp khng thnh cng

im chuyn trng thi gc ngi dng


Start: thu bao bt u truy nhp dch v
Stop: bt u ti file
Khng t c ti trng thi Stop
Bt u vic ti file ln
Start: File c ti ln thnh cng
Stop: Khng t c ti trng thi Stop

2.2.2 Thi gian thit lp (Setup Time)


a) Khi nim: thi gian thit lp l khong thi gian cn thit truy nhp
dch v thnh cng, k t khi bt u quay s n khi ni dung gi i hoc nhn v
c.
b)Cng thc:
Thi gian thit lp[s]=t TNTC tBTN
Trong :
- t TNTC: l thi im truy nhp thnh cng.
- t BTN: l thi im bt u truy nhp.
c) Cc im chuyn trng thi (trigger points):
TT
I
1

Tham s
Ti xung
tBTN: thi im bt u thc

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im chuyn trng thi gc ngi dng


Start: thu bao bt u truy nhp dch v

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13

hin truy nhp dch v


tTNTC: thi im truy nhp

Stop: bt u ti file

II
1

dch v thnh cng


Ti ln
tBTN: thi im bt u thc

Start: thu bao bt u truy nhp dch v

hin truy nhp dch v


tTNTC: thi im truy nhp

Stop: bt u ti file ln

dch v thnh cng


Ch : sng mang PS phi c kch hot cell m thu bao ang hot
ng.
2.2.3 T l li truy nhp dch v IP (IP-Service Access Failure Ratio)
a)Khi nim:T l li truy nhp dch v IP l xc sut m thu bao khng
th thit lp kt ni TCP/IP n my ch.
b)Cng thc:
T l li truy nhp dch v [%] = 100
c) Cc im chuyn trng thi (trigger points):
TT
I
1

Tham s
im chuyn trng thi gc ngi dng
Ti xung
Thc hin truy nhp dch v
Start: thu bao khi to vic ti file xung
IP
2
Truy nhp thnh cng
Stop: bt u ti file
3
Truy nhp khng thnh cng
Khng t c ti trng thi Stop
II
Ti ln
1 Thc hin php th truy nhp
Start: Bt u vic ti file ln
2
Truy nhp thnh cng
Stop: File c ti ln thnh cng
3
Truy nhp khng thnh cng
Khng t c ti trng thi Stop
Ch : Sng mang PS phi c kch hot cell m thu bao ang hot
ng cng nh ng cnh PDP tng ng phi c kch hot.
2.2.4 Thi gian thit lp dch v IP (IP-Service Setup Time)
a) Khi nim: thi gian thit lp dch v IP l khong thi gian cn thit
thit lp kt ni TCP/IP n my ch, k t khi truy vn n my ch n khi ni
dung gi i hoc nhn v c.
b) Cng thc:
Thi gian thit lp dch v IP[s]=t TNTCtBTN
Trong :
- tTNTC: l thi im truy nhp dch v IP thnh cng.

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14

- tBTN: l thi im bt u truy cp dch v IP.


c) Cc im chuyn trng thi (trigger points):
TT
Tham s
im chuyn trng thi gc ngi dng
I Ti xung
1 tBTN: thi im bt u thc Start: thu bao khi to vic ti file
hin truy nhp dch v IP
2 tTNTC: thi im truy nhp
Stop: bt u ti file
dch v IP thnh cng
II Ti ln
1 tBTN: thi im bt u thc Start: thu bao bt u khi to vic ti file
hin truy nhp dch v IP
2 tTNTC: thi im truy nhp
Stop: bt u ti file ln
dch v IP thnh cng
Ch : song mang PS phi c kch hot cell m thu bao ang hot
ng cng nh ng cnh PDP tng ng phi c kch hot.
2.2.5. T l li phin (Session Failure Ratio)
a) Khi nim: T l li phin l t l gia s phin khng hon tt trn s
phin khi to thnh cng.
b) Cng thc:
T l li phin[%] = 100

c) Cc im chuyn trng thi (trigger points):


TT
I
1
2
3
II
1
2
3

Tham s
Ti xung
Phin khi to thnh cng
Phin hon tt
Truy nhp khng thnh cng
Ti ln
Thc hin php th truy nhp
IP
Truy nhp thnh cng
Truy nhp khng thnh cng
Ch : Sng mang PS phi

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im chuyn trng thi gc ngi dng


Start: thu bao khi to vic ti file xung
Stop: hon tt vic ti file
Khng t c ti trng thi Stop
Start: thu bao khi to vic ti file xung
Stop: bt u ti file ln
Khng t c ti trng thi Stop
c kch hot cell m thu bao ang hot
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15

ng cng nh ng cnh PDP tng ng phi c kch hot.


2.2.6 Thi gian hon thnh phin (Session Time)
a) Khi nim: thi gian hon thnh phin l khong thi gian cn thit
hon tt mt phin d liu PS.
b) Cng thc:
Thi gian hon thnh phin[s]=t KT phintB phin
Trong :
t KT phin : l thi im kt thc phin.
t B phin : l thi im bt u ca phin.
c) Cc im chuyn trng thi (trigger points):
TT
Tham s
im chuyn trng thi gc ngi dng
I Ti xung
1 tB phin: thi im bt u
Start: thu bao khi to vic ti file xung
thnh cng ca phin
2 tKT phin: thi im hon tt
Stop: hon tt vic ti file xung
phin
II Ti ln
1 tB phin: thi im bt u
Start: thu bao khi to vic ti file ln
thnh cng ca phin
2 tKT phin: thi im hon tt
Stop: hon tt vic ti file ln
phin
Ch : Sng mang PS phi c kch hot cell m thu bao ang hot ng.
2.2.7 Tc ti d liu trung bnh (Mean Data Rate)
a) Khi nim: sau khi kt ni d liu c thit lp, ch tiu ny m t tc
ti d liu trung bnh trong qu trnh kt ni ti dch v. Vic ti d liu phi
c kt thc thnh cng. iu kin tin quyt ca ch tiu ny kt ni c
mng v dch v. Tc ti d liu trung bnh gm tc ti ln v ti xung.
b) Cng thc:
Tc ti d liu trung bnh [kbit/s] =
Trong :
t kt: l thi im hon thnh vic truyn file.
t b: l thi im bt u truyn file.
c) Cc im chuyn trng thi (trigger points):
TT

Tham s

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im chuyn trng thi gc ngi dng


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16

I
1
2
II
1
2

Ti xung
tb
tkt
Ti ln
tb
tkt

Bt u vic ti file
File c ti xung thnh cng
Bt u vic ti file ln
File c ti xung thnh cng

2.2.8. T l gin on truyn d liu (Data Tranfer Cut-off Ratio)


a) Khi nim: T l gin on truyn d liu l t l gia s ln truyn d
liu khng hon tt trn tng s ln truyn d liu.
b) Cng thc:
T l gin on truyn gi liu = 100

c) Cc im chuyn trng thi (trigger points):


TT
Tham s
I Ti xung
1 Khi to thnh cng vic

im chuyn trng thi gc ngi dng


Start: bt u vic ti file xung

2
3

truyn d liu
Ln truyn d liu hon tt
Ln tryun d liu khng

Stop: hon tt vic ti file


Khng t c ti trng thi Stop

II
1

thnh cng
Ti ln
Khi to thnh cng vic

Start: thu bao khi to vic ti file xung

2
3

truyn d liu
Ln truyn d liu hon tt
Ln tryun d liu khng

Stop: bt u ti file ln
Khng t c ti trng thi Stop

thnh cng
Ch : my di ng kt ni c vi mng, ng cnh PDP c kch
hot v truy nhp dch v thnh cng.
2.3. Dch v qung b di ng (Mobile broadcast)
2.3.1. khng sn sng ca mng (Network Non- Availability)
a) Khi nim: l xc sut m dch v qung b di ng khng cung cp c

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n ngi s dng mc d trng thi hin th trn my UE vn ang ch ri.


b) Cng thc:
khng sn sang ca dch v[%] = 100
c) Cc im chuyn trng thi (trigger points):
TT
Tham s
1 Thc hin ng k truy nhp
dch v
2 ng k truy nhp dch v
thnh cng

im chuyn trang thi gc ngi dng


Start: th tc bt u ng k truy nhp dch v
ti UE
Stop: biu tng qung b di ng m th hin
vic truy nhp dch v thnh cng khng hin
th trn my u cui UE

2.3.2 T l li truy nhp manu chng trnh qung b ( Mobile


Broadcast Program Manu Non-Accessibility)
a) Khi nim: l xc sut truy nhp thnh cng menu chng trnh qung b.
b) Cng thc:
T l li truy nhp menu[%] = 100
c) Cc im chuyn trng thi (trigger points):
TT
Tham s
1 Thc hin truy nhp menu
2 Truy nhp menu khng thnh
cng

im chuyn trang thi gc ngi dng


Start: UE yu cu s dng dch v qung b
Stop: dch v qung b khng s dng c
trn UE (khng c knh TV no hin th trn
mn hnh)

2.3.3. Thi gian truy nhp menu chng trnh (Mobile Broadcast
Program Menu Access Time)
a) Khi nim: l khong thi gian k t khi bt u phin truy nhp dch v
n khi nhn c y cc knh TV trong menu
b) Cng thc:
Thi gian truy nhp menu chng trnh[s] = t nhntyu cu
c) Cc im chuyn trng thi (trigger points):
TT Tham s
1 tnhn: thi im bt u yu
cu menu
2 tyu cu: thi im nhn c
menu thnh cng
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im chuyn trang thi gc ngi dng


Start: yu cu u tin ca UE truy nhp dch
v qung b
Stop: nhn c danh sch cc knh chng
trnh trong mt khong thi gian cho trc
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18

2.3.4. T l li truy nhp knh qung b (Mobile Broadcast Channel NonAccessbility)


a) Khi nim: l xc sut m knh qung b c yu cu khng chuyn ti
my u cui ca ngi s dng. Tham s ny p dng trong tnh hung chuyn
knh trong ngi s dng thng xuyn thay i d liu dng trong mt khong
thi gian ngn.
b) Cng thc:
T l li truy nhp knh qung b[%] = 100
c) Cc im chuyn trng thi (trigger points):
TT
Tham s
1 Thc hin truy nhp knh
2

Truy nhp knh khng thnh


cng

im chuyn trang thi gc ngi dng


Start: ngi s dng nhn phm yu cu
knh/thit b yu cu knh
Stop: mt thong bo nhn c ni dung knh
(knh vn hin th)

2.3.5. Thi gian truy nhp knh

(Mobile Broadcast Channel Access

Time)
a) Khi nim: l khong thi gian k t khi ngi s dng bt u truy nhp
knh n khi knh nhn/hin th c.
b) Cng thc:
Thi gian truy nhp menu chng trnh[s]=t nhntyu cu
c) Cc im chuyn trng thi (trigger points):
TT
Tham s
1 tnhn: thi im bt u yu cu
knh
2 tyu cu: thi im nhn c
knh thnh cng

im chuyn trang thi gc ngi dng


Start: ngi s dng nhn phm yu cu knh
Stop: nhn c ni dung knh (knh hin th)

2.3.6. T l li p ng tng tc qung b (Mobile Broadcast


Interactivity Response Failure Ratio)
a) Khi nim: l xc sut m yu cu dch v qua knh tng tc khng
c p ng (v d nh cc thay i c cp nht do tng tc ca ngi s
dng,nhn c thng bo no n ngi s dng,).
b)Cng thc:
T l li p ng tng tc qung b[%] =
100
c) Cc im chuyn trng thi (trigger points):
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19

TT Tham s
im chuyn trang thi gc ngi dng
1
Yu cu dch v qua knh Start: UE yu cu dch v qung b
tng tc
2
p ng dch v khng Stop: tng tc ca ngi s dng khng c
thnh cng
cp nht hoc th hin trn thit b
2.3.7. Thi gian p ng tng tc qung b (Mobile Broadcast
Interactivity Response Time)
a) Khi nim: l khong thi gian k t khi yu cu dch v qua knh tng
tc n khi nhn c thng bo gi ti ngi s dng.
b) Cng thc:
Thi gian p ng tng tc qung b[s]=t p ngtyu cu
c) Cc im chuyn trng thi (trigger points):
TT
Tham s
im chuyn trang thi gc ngi dng
1 tyu cu: thi im bt u yu
Start: UE yu cu dch v qung b
cu dch v qua knh tng
tc
2 tp ng: thi im dch v c Stop: tng tc ca ngi s dng khng c
p ng
cp nht hoc th hin trn thit b
2.3.8. T l rt phin qung b ( Mobile Broadcast Session Cut-off Ratio)
a) Khi nim: xc sut m cuc gi thnh cng b kt thc bi nguyn nhn
no m khng phi do bn A hoc bn B kt thc.
b) Cng thc:
T l rt phin qung b[%] = 100
c) Cc im chuyn trng thi (trigger points):
TT
Tham s
im chuyn trang thi gc ngi dng
1 Phin thit lp thnh cng Start: vic ti lp knh c bt u
2 Phin kt thc khng
Stop: vic ti lp knh b kt thc bt thng (thot
thnh cng
khi dch v)
2.3.9. Tnh ton vn ca dch v qung b ( Mobile Broadcast Service
Intergrity)
Cng ngh qung b di ng l cng ngh lm nn gip cho cc nh vn
hnh mng v cc nh cung cp dch v c th a ra cc dch v di ng v cng
a ng c th phn thnh cc nhm sau:
-

Cc dch v d liu dng.

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20

Cc dch v d liu chuyn mch gi.

Dch v tin nhn a phng tin(MMS).

Dch v nhn tin ngn(SMS).

Giao thc ng dng khng dy(WAP).

Dch v qung b video k thut s cho my cm tay (DVB-H).

Theo khuyn ngh ITU-T P800,tnh ton vn ca dch v m t cht lng


dch v trong khi ang s dng dch v. Do cc dch v nu trn c a ra
trong cc ti liu khc , nn trong TS 102 250 ny ch l s tham chiu n nhng
tham s QoS c nh ngha sn. Mt vn quan trng cn lu i vi dch
v qung b di ng th ch p dng cc nh ngha l thuyt ca cc tham s, do
cc lp giao thc bn di c th khng ging nhau.
2.3.10. Cht lng m thanh hnh nh ca dch v qung b ( Mobile
Broadcast Audio Quality).
a) Khi nim: Ch tiu ny th hin mc cht lng m thanh m ngi s
dng u cui cm nhn c. Do dng m thanh khng phi ch c thng tin thoi
nn thut ton nh ITU-T P862 l khng ph hp vi tt c cc trng hp v
khng nn c s dng.
Thut ton m thanh nh l ITUT-P862 c th s dng.
b) Cng thc: ang xy dng.
c) Cc im chuyn trng thi (trigger points):
TT
1
2

Tham s
Start: ang xy dng

im chuyn trang thi gc ngi dng


Start: bt u pht li m thanh

Stop:ang xy dng

Stop: kt thc pht li m thanh

2.3.11. Cht lng video ca dch v qung b ( Mobile Broadcast Video


Quality):
ang xy dng
2.4. Dich v thoi (telephony)
2.4.1. T l cuc gi khng thnh cng.
a) Khi nim: xc xut m ngi s dng u cui yu cu nhng khng
truy nhp c dch v in thoi di ng mc d c du hiu sn sng cung cp
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21

dch v hin th trn thit b di ng.


Ghi ch: Do cc vn v mng v mc d thu bao B (bn b gi) khng
bn nn thu bao A (bn ch gi) vn c th nhn c tn hiu bn hoc tn hiu
khng kt ni c vi bn b gi. Trong trng hp ny, v khng c bn tin cnh
bo (ALERTING message) c gi i nn mu o c coi l thnh cng.
b) Cng thc:
T l cuc gi khng thnh cng[%] = 100
c) Cc im chuyn trng thi (trigger points):
TT
Tham s
1 Thc hin gi th

im chuyn trang thi gc ngi dng


Start: nhn phm gi

Cuc gi thnh cng

Stop: bn A nghe c m bo t bn B

Cuc gi khng thnh cng

Khng t c n im chuyn trng thi


Stop

2.4.2. Thi gian thit lp (Setup Time)


a) Khi nim: l khong thi gian k t khi gi thng tin a ch y n
khi nhn c thng bo thit lp cuc gi.
b) Cng thc:
Thi gian thit lp cuc gi[s] = (t tl-tb) [s]
Trong :
t tl: l thi im cuc gi c thit lp.
t b: l thi im ngi s dng nhn phm SEND trn my u cui.
Ghi ch: tham s ny ch tnh trong trng hp cuc gi c thit lp
thnh cng.
c) Cc im chuyn trng thi (trigger points):
TT
1

Tham s
tb: thi gian cuc gi th

im chuyn trng thi gc ngi dng


Start: nhn phm gi

ttl: thi gian cuc gi c


thit lp thnh cng

Stop: bn A nghe c m bo t bn B
V bn B chung

2.4.3. Cht lng thoi ca cuc gi (Speed Quality on Call Basis)


a) Khi nim: ch tiu ny th hin mc cht lng thoi u cui u
cui ca dch v in thoi di ng. Ch tiu ny xc nh cht lng thoi ca cc
cuc gi hon tt (completed calls).
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22

Ghi ch: vic o kim cht lng thoi khng tnh n thnh ca
my u cui (acoustic behavious of terminals)
b) Cng thc:
Vic nh gi cht lng u cui u cui s dng thang o MOS-LQO.
Thang o ny m t kin ca khch hng v cht lng thoi v cc
yu t nh hng n cht lng (nhiu, ting ngi my, ting vng, mt ting,
). Vic o kim cht lng thoi c thc hin cho tng cuc. Mi cuc gi c
mt gi tr v cht lng thoi.
Tham chiu: khuyn ngh ITU-T P.862 v ITU-T P.862.1
Cht lng thoi ca cuc gi (ti bn B)=f(MOS-LQO)
Cht lng thoi ca cuc gi (ti bn A)=f(MOS-LQO)
Vic gp c 2 gi tr cht lng thoi vo lm 1 cng c th c thc hin,
tuy nhin trong trng hp th cn s dng gi tr km nht trong 2 gi tr. Gi
tr cht lng thoi c gp ny c gi l SpQ (min).
c) Cc im chuyn trng thi (trigger points):
TT
Tham s
1 Khng p dng
2 Khng p dng

im chuyn trang thi gc ngi dng


Start:trao i mu thoi gia bn A v bn B
Stop: gii phng kt ni

2.4.4. Cht lng thoi ca mu thoi (Speed Quality on Sample Basis)


a) Khi nim:
Ch tiu ny th hin mc cht lng thoi u cui u cui ca dch
v in thoi di ng. Ch tiu ny xc nh cht lng thoi da trn c s cc
mu thoi (sample basis).
Ghi ch: vic o kim cht lng thoi khng tnh n thnh ca my
u cui (acoustic behavious of terminals)
b) Cng thc:
Vic nh gi cht lng u cui u cui s dng thang o MOS-LQO.
Thang o ny m t kin ca khch hng v cht lng thoi v cc yu t
nh hng n cht lng (nhiu, ting ngi my, ting vng, mt ting,). Vic
o kim cht lng thoi c thc hin cho tng mu thoi. Vic gp cc gi tr
o ca c t o hoc mt phn ca t o nn c tnh ring cho cc mu thoi.
Tham chiu: khuyn ngh ITU-T P.862 v ITU-T P.862.1
Cht lng thoi ca cuc gi mu (ti bn B)=MOS-LQO
Cht lng thoi ca cuc gi mu (ti bn A)=MOS-LQO
Vic gp c 2 gi tr cht lng thoi vo lm 1 cng c th c thc hin,

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23

tuy nhin trong trng hp th cn s dng gi tr km nht trong 2 gi tr. Gi


tr cht lng thoi c gp ny c gi l SpQ (min).
c) Cc im chuyn trng thi (trigger points):
2.4.5.T l cuc gi b ri (Cut off Call Ratio)
a) Khi nim: xc xut m cuc gi thnh cng b kt thc bi nguyn nhn
no m khng phi do bn A hoc bn B kt thc.
a) Cng thc:
T l cuc gi b ri [%] = 100
b) Cc im chuyn trng thi (trigger points):
TT
1
2
3

Tham s
Cuc gi thnh cng
Cuc gi c kt thc

im chuyn trang thi gc ngi dng


Start: bn A nghe c m bo t bn B
Stop: bn A hoc bn B gii phng kt ni

ch ng
Cuc gi b ri

Khng t c n im chuyn trng thi Stop

2.5. Dch v thoi thy hnh (video telephony VT)


2.5.1. T l cuc gi khng thnh cng
a) Khi nim: xc xut m ngi s dng u cui yu cu nhng khng
truy nhp c dch v in thoi di ng mc d c du hiu sn sng cung cp
dch v hin th trn thit b di ng.
Ghi ch: Do cc vn v mng v mc d thu bao B bn b gi (MT) khng
bn nn thu bao bn ch gi(MO) vn c th nhn c tn hiu bn hoc tn hiu
khng kt ni c vi bn b gi. Trong trng hp ny, v khng c bn tin cnh
bo (ALERTING message) c gi i nn mu o c coi l thnh cng.
b) Cng thc:
T l cuc gi VT khng thnh cng [%] = 100

c) Cc im chuyn trng thi (trigger points):


TT
1
2

Tham s

im chuyn trang thi gc ngi

Thc hin gi VT
Cuc gi VT thnh cng

dng
Start: nhn phm gi
Stop: bn MO nghe c m bo t bn MT

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SVTH: Nguyn c Hin

24

V
3

Cuc gi VT khng thnh

MT chung
Khng t c n im chuyn trng thi

cng

Stop

2.5.2. Thi gian truy nhp dch v VT (Service Access Time)


a) Khi nim: l khong thi gian k t khi nhn phm SEND sau khi ng
nhp MSISDN n khi nhn c thng bo t ti MO.
Ch : tham s ny ch c tnh trong trng hp cuc gi VT
thnh cng v my di ng ti MT chung.
b)Cng thc:
Thi gian truy nhp dch v VT[s]=(t tb-tb)[s]
Trong :
ttb: l thi im nhn c m cnh bo.
tb: l thi im nhn phm SEND
c) Cc im chuyn trng thi (trigger points):
TT
1
2

Tham s
tb: thi gian bt u cuc gi
VT
tb: thi gian cuc gi VT
c thit lp thnh cng

im chuyn trang thi gc ngi dng


Start: nhn phm gi
Stop: bn MO nghe c m bo t bn MT
V
MT chung

2.5.3 T l li thit lp m thanh /hnh nh ca cuc gi VT (VT


Audio/Video Setup Failure Ratio)
a) Khi nim: xc sut li m thanh/hnh nh sau khi truy nhp dch v. m
thanh v hnh nh c thit lp thnh cng khi c m thanh v hnh nh c hai
pha u hot ng.
Ch :
-

Tham s ny c coi l li nu c 2 pha khng t n im chuyn

trng thi cui (end-trigger).


-

Tham s ny ch c tnh trong trng hp cuc gi VT thnh cng.

Tham s ny tu thuc vo my di ng c dng v vic thc thi

ngn xp giao thc a phng tin (multimedia protocol stack), v d nh tnh


nng tr li nhanh.
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25

b) Cng thc:
T l li thit lp m thanh/hnh nh VT[%]=100
c) Cc im chuyn trng thi (trigger points):
TT
1

Tham s
Thc hin thit lp m

im chuyn trang thi gc ngi dng


Start: MO nhn thy cuc gi c chp

thanh/hnh nh
m thanh/hnh nh thit lp

nhn pha MT
Stop: bt u c m thanh v hnh nh c 2

thnh cng
Li thit lp m thanh/hnh

pha
Khng t c im chuyn trng thi Stop

nh
2.5.4. Thi gian thit lp m thanh/hnh nh (Audio/Video Setup)
a) Khi nim: l khong thi gian k t khi bn MT nhn cuc gi n khi
m thanh v hnh nh xut hin c 2 pha.
Ch :
-

Tham s ny l khong thi gian ln nht o c ti c hai pha.

Tham s ny ch c tnh trong trng hp cuc gi VT thnh cng.

Tham s ny tu thuc vo my di ng c dng v vic thc thi

ngn xp giao thc dda phng tin (multimedia protocol stack), v d nh tnh
nng tr li nhanh.
b) Cng thc:
Thi gian thit lp m thanh/hnh nh[s]=(t av starttMT nhn cuc gi) [s]

c)

Cc im chuyn trng thi (trigger points):

TT
Tham s
1 tMT nhn cuc gi : thi im bt u
thit lp m thanh/hnh nh
2 tav start : m thanh/hnh nh thit
lp thnh cng

im chuyn trang thi gc ngi dng


Start: MO nhn thy cuc gi c chp
nhn pha MT
Stop: bt u c m thanh v hnh nh c 2
pha

2.5.5. T l cuc gi VT b ri (VT Cut-off Call Ratio)


a) Khi nim: xc xut m vic truy nhp thnh cng b kt thc bi
nguyn nhn no m khng phi do bn ch gi hoc bn b gi kt thc.
Ch : Tham s ny ch c tnh trong trng hp cuc gi VT thnh
cng. Mt cuc gi VT c coi l b ri khi:
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26

- Khng chp nhn c cuc gi sau khi c cnh bo.


- m thanh v hnh nh khng thit lp c.
- Nu c m thanh hc hnh nh hoc c hai b mt ti mt hoc c hai pha
trong khong thi gian nht nh cho php ngt kt ni (interruption timeout) v
trc khi kt thc thi gian cuc gi c t trc. Thi gian cuc gi c t
trc l khong thi gian t lc thng bo cuc gi c nhn n thi im cuc
gi kt thc do ch ng.
b) Cng thc:
T l cuc gi VT b ri[%] =
100
c) Cc im chuyn trng thi (trigger points):
TT
Tham s
1 Truy nhp dch v VT thnh
cng
2 Cuc gi VT thnh cng

Cuc gi VT b ri

im chuyn trang thi gc ngi dng


Start: bn MO nghe c m bo t bn MT
V MT chung
Stop: m thanh v/hoc hnh nh hai pha MO
v MT khng mt lu hn thi gian cho php
gin on kt ni trong khong thi gian cuc
gi c thit lp trc.
Khng t c n im chuyn trng thi
Stop

2.5.6. Cht lng thoi ca cuc gi (Speech Quality on Call Basis)


a) Khi nim: ch tiu ny th hin mc cht lng thoi u cui u
cui ca dch v VT. Ch tiu ny xc nh cht lng thoi ca cc cuc gi hon
tt (completed calls).
Ch :
- Tham s ny ch c tnh trong trng hp cuc gi VT thnh cng.
- Vic o kim cht lng thoi c thc hin i vi tng cuc gi. Vic
Tng hp kt qu ca c cuc o kim hoc mt phn ca cuc o kim nn
thc hin theo phng php o mu thoi.
- Vic o kim cht lng thoi khng tnh n thnh ca my u
cui (acoustic behavious of terminals). Cch ly mu m ca my u cui (v d
nh dng tn s) c loi tr khi thut ton nh gi cht lng thoi. Do
my di ng dng o kim phi kt ni ti cc giao din ca chng v khng
c to m kp. Ngoi ra cn phi quan tm chi tit n cch chn v thu m
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thanh c m t trong khuyn ngh ITU-T P.862.23.


- Thut ton tiu chun i vi cc ng dng bng rng (7 KHz) c nu
trong khuyn ngh ITU-T P.862.2.
- Vic nh gi MO DL hoc MT DL v cho c hai hng c th thc hin
bng cch tnh ton gi tr trung bnh ca kt qu t tt c cc mu.
- Thc t cho thy tr ca cc cuc gi thy hnh c dao ng ln.
- Khuyn ngh ITU-T P.862.2 khng c chp thun o kim cc ng
dng nh cuc gi thy hnh, cn phi xem xt nghin cu thm trong bao gm
c o kim vic nghe auditory test cc cuc gi thy hnh.
b) Cng thc:
Khuyn ngh s dng khuyn ngh ITU-T P.862 cng vi nh x lin quan
nu trong ITU-T P.862.1. Thut ton ny m t kin ca ngi s dng v cht
lng truyn dn ging ni (300 Hz n 3400 Hz) v cc yu t nh hng n
cht lng (v d nh nhiu nn, mo ting, mt ting hoc gin on tm thi,).
Cht lng thoi c o kim i vi tng cuc gi (thut ton nh gi
c nhm ETSI STQ MOBILE nghin cu) v i vi tng hng (hng xung
pha MO, hng xung pha MT).
Sau khi nh x kt qu o ITU-T P.862 th vi ITU-T P.862.1, cht lng
thoi c biu din theo thang o MOS t 1 n 5 im v c gi l im
MOS-LQO (MOS Listening Quality Objective) nh nh ngha ITU-T P.800.
c) Cc im chuyn trng thi (trigger points):
TT
Tham s
1 Thit lp m thanh, hnh nh
thnh cng
2 Kt thc cuc gi (ch ng)

im chuyn trang thi gc ngi dng


Start: bt u c m thanh v hnh nh ti c
2 pha
Stop: kt thc cuc gi

2.5.7. Cht lng thoi ca cuc gi mu (Speed Quality on Sample


Basis)
a) Khi nim: ch tiu ny c th hin mc cht lng thoi u cui
u cui m ngi s dng cm nhn c. Ch tiu ny xc nh cht lng thoi
ca cc mu thoi.
Ch :
- Tham s ny ch c tnh trong trng hp cuc gi VT thnh cng.
- Cht lng thoi ca tt c cc cuc gi VT nn c xem xt phn tch

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28

thng k v cht lng.


- Vic o kim cht lng thoi c thc hin i vi tng mu thoi.
Vic tng hp kt qu ca c t o kim hoc mt phn ca t o kim nn thc
hin theo phng php o mu thoi. i vi cuc gi b ri th ch cc mu thoi
hon tt mi c nh gi.
- Vic o kim cht lng thoi khng tnh n thnh ca my u
cui (acoustic behavious of terminals). Cch ly mu m ca my u cui (v d
nh dng tn s) c loi tr khi thut ton nh gi cht lng thoi. Do
my di ng dng o kim phi kt ni ti cc giao din ca chng v khng
c to m kp. Ngoi ra cn phi quan tm chi tit n cch chn v thu m
thanh c m t trong khuyn ngh ITU-T P.862.23.
- Thut ton tiu chun i vi cc ng dng bng rng (7 KHz) c nu
trong khuyn ngh ITU-T P.862.2.
- Vic nh gi MO DL hoc MT DL v cho c hai hng c th thc hin
bng cch tnh ton gi tr trung bnh ca kt qu t tt c cc mu.
- Thc t cho thy tr ca cc cuc gi thy hnh c dao ng ln.
- Khuyn ngh ITU-T P.862.2 khng c chp thun o kim cc ng
dng nh cuc gi thy hnh, cn phi xem xt nghin cu thm trong bao gm
c o kim vic nghe auditory test cc cuc gi thy hnh.
b) Cng thc:
Cht lng thoi ca cuc gi mu (nhn ti bn B) = MOS-LQO
Cht lng thoi ca cuc gi mu (nhn ti bn A) = MOS-LQO
Khuyn ngh s dng khuyn ngh ITU-T P.862 cng vi nh x lin quan
nu trong ITU-T P.862.1. Thut ton ny m t kin ca ngi s dng v cht
lng truyn dn ging ni (300 Hz n 3400 Hz) v cc yu t nh hng n
cht lng (v d nh nhiu nn, mo ting, mt ting hoc gin on tm thi,).
Cht lng thoi c o kim i vi tng cuc gi (thut ton nh gi c
nhm ETSI STQ MOBILE nghin cu) v i vi tng hng (hng xung pha
MO, hng xung pha MT).
Sau khi nh x kt qu o ITU-T P.862 th vi ITU-T P.862.1, cht lng
thoi c biu din theo thang o MOS t 1 n 5 im v c gi l im
MOS-LQO (MOS Listening Quality Objective) nh nh ngha ITU-T P.800.
c) Cc im chuyn trng thi (trigger points):
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29

TT Tham s
im chuyn trang thi gc ngi dng
1
Thit lp m thanh, hnh Start: bt u c m thanh v hnh nh ti c 2
nh thnh cng
pha
2
Kt thc cuc gi (ch ng Stop: kt thc cuc gi
hoc b ri)
2.5.8. Cht lng video (Video Quality)
a) Khi nim : Cht lng video u cui n u m ngi s dng cm
nhn c trong qu trnh cuc gi VT. Ch tiu ny xc nh cht lng video
ca cc mu video.
Ch :
- Tham s ny ch c tnh trong trng hp cuc gi VT thnh cng.
- Cht lng thoi ca tt c cc cuc gi VT nn c xem xt phn tch
thng k v cht lng.
- Vic o kim cht lng thoi c thc hin i vi tng mu thoi.
Vic tng hp kt qu ca c t o kim hoc mt phn ca t o kim nn thc
hin theo phng php o mu thoi. i vi cuc gi b ri th ch cc mu thoi
hon tt mi c nh gi.
- Vic nh gi MO DL hoc MT DL v cho c hai hng c th thc hin
bng cch tnh ton gi tr trung bnh ca kt qu t tt c cc mu.
b) Cng thc: ang xy dng.
2.5.9. Tr mt chiu trung bnh t u cui n u cui (End-To-End
Mean One-Way Transmission Time)
a) Khi nim: khong thi gian tr k t khi a tn hiu vo my di ng
MS (MO, MT) (mic/camera) n khi c tn hiu ra my di ng MS (MO,MT)
(loa/mn hnh).
Ch : tham s ny ch c tnh trong trng hp cuc gi VT thnh
cng).
b) Cng thc:
Thi gian t khi a tn hiu vo my di ng MS (MO, MT) n khi c tn
hiu ra my di ng MS (MO, MT).
Thut ton kt hp: ((thi gian truyn t MO -> MT)+(thi gian truyn t
MT-> MO))/2.
Trong trng hp knh i xng , mt bn c th t cu hnh nh l thit
b vng lp (loopback device). Bn kia c th xc nh tr kp bng cch thit
lp tng quan gia tn hiu nhn v thu. tr nn c o kim sau vng lp ti
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30

phn u ca sng mang v tuyn.


Do tr ca b m ho gn nh c nh i vi my do ng c th nn tr
m ho c th coi nh l gi tr b tu theo my di ng. Ti mi hng nn cng
thm thi gian m ho v gii m ho. i vi c vng lp th nn tnh ton cc
khong thi gian sau:
MO>MT M ho m thanh/hnh nh (s dng gi tr chm nht)
a
Thi gian truyn m thanh/hnh nh (s dng gi tr chm nht)
b
Gii m m thanh/hnh nh (s dng gi tr chm nht)

MT>MO M ho m thanh/hnh nh (s dng gi tr chm nht)

Thi gian truyn m thanh/hnh nh (s dng gi tr chm nht)

Gii m m thanh/hnh nh (s dng gi tr chm nht)

Thi gian tr u cui n u cui mt chiu trung bnh


[s] =
c) Cc im chuyn trng thi (trigger points):
TT
Tham s
im chuyn trang thi gc ngi dng
1 Thit lp m thanh, hnh nh Start: bt u c m thanh v hnh nh ti c
thnh cng
2 pha
2 Kt thc cuc gi (ch ng
Stop: kt thc cuc gi
hoc b ri)
2.5.10. ng b m thanh/ hnh nh (Audio/Video Synchronization)
a) Khi nim: T l s ln m nhng s khc nhau v thi gian ca tn hiu
m thanh v hnh nh vt qu ngng cho php trc.
Ch :
- Tham s ny ch c tnh trong trng hp cuc gi VT thnh cng.
- Nu nh ch m thanh v hnh nh s dng cc sng mang khc nhau th
tham s ny s phn nh hot ng ca mng v cc my di ng.
b) Cng thc: ang xy dng.
2.6.Dch v duyt web (http)
2.6.1. khng sn sng ca dch v (Service Non-Accessibility)
a) Khi nim: khng sn sng ca dch v l xc sut m thu bao khng
thit lp c trng thi PDP v khng truy nhp c dch v.
b) Cng thc:
khng sn sng ca dch v [%] =
= 100
c) Cc im chuyn trng thi (trigger points):
TT

Tham s

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im chuyn trng thi gc ngi dng


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31

Thc hin php th truy


Start: thu bao khi to vic truy nhp dch
nhp
v
2
Truy nhp thnh cng
Stop: nhn c d liu u tin
3
Truy nhp khng thnh cng Khng t c ti trng thi Stop
Ch : sng mang PS phi c kch hot ti m thu bao ang hot ng.
2.6.2. Thi gian thit lp (Setup Time)
a) Khi nim: thi gian thit lp l khong thi gian cn thit truy nhp
dch v thnh cng, k t khi bt u quay s n khi ni dung gi i hoc nhn v
c.
b) Cng thc:
Thi gian thit lp[s] = t TNTCtBTN
Trong :
-t TNTC: l thi im truy nhp thnh cng.
-t BTN: l thi im bt u truy nhp.

c) Cc im chuyn trng thi (trigger points):


TT
1

Tham s
im chuyn trang thi gc ngi dng
tTNTC: thi im bt u thc Start: thu bao khi to vic truy nhp dch
hin truy nhp dch v
v
2 tBTN: thi im truy nhp
Stop: nhn c d liu u tin
dch v thnh cng
Ch : sng mang PS phi c kch hot ti m thu bao ang hot ng.

2.6.3. T l li truy nhp dch v IP (IP-Service Access Failure Ratio)


a) Khi nim: T l li truy nhp dch v IP l xc sut m thu bao khng
th thit lp kt ni TCP/IP n my ch.
b) Cng thc:
T l li truy nhp dch v IP [%] =
= 100
c) Cc im chuyn trng thi (trigger points):
TT
1
2
3

Tham s
Thc hin truy nhp
dch v IP
Truy nhp thnh cng
Truy nhp khng
thnh cng

GVHD: Ths. Phm Duy Phong

im chuyn trng thi gc ngi dng


Start: ngi s dng nhp a ch URL v
nhn phm ENTER
Stop: bt u ti trang web
Khng t c ti trng thi Stop

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32

Ch : sng mang PS phi c kch hot ti m thu bao ang hot ng


v tnh hung PDP tng ng phi c kch hot.
2.6.4. Thi gian thit lp dch v IP (IP-Service Setup Time)
a) Khi nim: thi gian thit lp dch v IP l khong thi gian cn thit
thit lp kt ni TCP/IP n my ch, k t khi truy vn n my ch n khi ni
dung gi i hoc nhn v c.
b) Cng thc:
Thi gian thit lp dch v IP[s] = t TNTC tBTN
Trong :
- tTNTC: l thi im truy nhp dch v IP thnh cng.
- tBTN: l thi im bt u truy nhp dch v IP.
c) Cc im chuyn trng thi (trigger points):
TT
1

Tham s
im chuyn trang thi gc ngi dng
tTNTC: thi im bt u
Start: ngi s dng nhp a ch URL v
thc hin truy nhp dch
nhn phm ENTER
v IP
2
tBTN: thi im truy nhp Stop: bt u ti trang web xung
dch v IP thnh cng
Ch : sng mang PS phi c kch hot ti m thu bao ang hot ng
v tnh hung PDP tng ng phi c kch hot.
2.6.5. T l li phin (Session Failure Ratio)
a) Khi nim: T l li phin l t l gia s phin khng hon tt trn s
phin khi to thnh cng.
b) Cng thc:
T l li phin [%] = 100
c) Cc im chuyn trng thi (trigger points):
TT
1

Tham s
Phin khi to thnh cng

im chuyn trng thi gc ngi dng


Start: ngi s dng nhp a ch URL v
nhn phm ENTER
2
Phin hon tt
Stop: hon tt vic ti trang web
3
Phin khng hon tt
Khng t c ti trng thi Stop
Ch : sng mang PS phi c kch hot ti m thu bao ang hot ng
v tnh hung PDP tng ng phi c kch hot
2.6.6. Thi gian hon thnh phin (Session Time)
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a) Khi nim: thi gian hon thnh phin l khong thi gian cn thit
hon tt mt phin d liu PS.
b) Cng thc:
Thi gian hon thnh phin [s]= t KT phin tB phin
Trong :
- tKT phin: l thi im kt thc phin.
- tB phin: l thi im bt u ca phin.

c) Cc im chuyn trng thi (trigger points):


TT Tham s

im chuyn trang thi gc ngi


dng
1
tB phin: thi im bt u
Start: ngi s dng nhp a ch URL v
thnh cng ca phin
nhn phm ENTER
2
tKT phin: thi im hon tt
Stop: ton b trang web xut hin trong ca
phin
s duyt web
Ch : sng mang PS phi c kch hot ti m thu bao ang hot ng
v tnh hung PDP tng ng phi c kch hot
2.6.7. Tc ti d liu trung bnh (Mean Data Rate)
a) Khi nim: sau khi kt ni d liu c thit lp, ch tiu ny m t tc
ti d liu trung bnh trong qu trnh kt ni ti dch v. Vic ti d liu phi
c kt thc thnh cng. iu kin tin quyt ca ch tiu ny l kt ni c
vo mng v dch v.
b) Cng thc:
Tc ti d liu trung bnh [kbit/s] = 100
Trong :
tkt: l thi im hon thnh vic truyn file.
tb: l thi im bt u truyn file.
c) Cc im chuyn trng thi:
Tc trung bnh c o t lc bt u kt ni d liu n khi kt thc
vic truyn ni dung (trang web) thnh cng.
TT
1
2

Tham s

im chuyn trang thi gc ngi dng

tb
tkt

Start: bt u vic ti trang web v


Stop: ton b trang web c ti v thnh cng
Ch : thu bao ang hot ng, tnh hung PDP tng ng c kch hot
v truy nhp dch v thnh cng.
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34

2.6.8. T l gin on truyn d liu (Data Transfer Cut- off Ratio)


a) Khi nim: t l gin on truyn d liu l t l gia s ln truyn d
liu khng hon tt trn tng s ln khi to thnh cng vic truyn d liu.
b) Cng thc:
T l gin on truyn d liu [%] =
= 100
c) Cc im chuyn trng thi (trigger points):
TT
1
2

Tham s
Khi to thnh cng vic
truyn d liu
Ln truyn d liu hon tt

im chuyn trang thi gc ngi dng


Start: bt u vic ti trang web xung
Stop: ton b trang web c ti v thnh
cng
Khng t c ti trng thi Stop

Ln truyn d liu khng


hon tt
Ch : thu bao ang hot ng, tnh hung PDP tng ng c kch hot
v truy nhp dch v thnh cng.
2.7. Dch v lu tr v chuyn tip:
2.7.1 Dch v nhn tin (SMS)
2.7.1.1. T l khng truy nhp c dch v (Service Non- Accessbility)
a) Khi nim: Xc sut m ngi s dng u cui khng truy nhp c
dch v SMS trong khi trn my di ng vn hin th c mng.
b) Cng thc:
i vi im chuyn trng thi gii thch y, kt ni qua giao din v
tuyn phi c o th (v d lp 3).
Ch tnh ln truy nhp u tin, nu tin nhn c thit lp ln truy nhp
th 2 th ln khng tnh c.
T l khng truy nhp c dch v SMS [%] =
= 100
c) Cc im chuyn trng thi (trigger points):
TT
1

Tham s
Truy nhp dch v SMS

Truy nhp dch v SMS


thnh cng
Truy nhp dch v SMS
khng thnh cng

GVHD: Ths. Phm Duy Phong

im chuyn trang thi gc ngi dng


Start: nhn phm SEND (khi to vic gi
tin nhn)
Stop: MO nhn c bn tin xc nhn t
SMSC
Khng t c ti trng thi Stop

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35

2.7.1.2. Truy nhp ti MO (Access Delay MO)


a) Khi nim: l khong thi gian k t khi gi tin nhn n SMSC n khi
nhn c thng bo t SMSC.
b) Cng thc:
Tr truy nhp [s] = t nhn TB tgi SMS
c) Cc im chuyn trng thi (trigger points):
TT
1
2

Tham s
tgi SMS
tnhn TB

im chuyn trang thi gc ngi dng


Start: nhn phm SEND (khi to vic gi tin
nhn)
Stop: MO nhn c bn tin xc nhn t SMSC

2.7.1.3. T l nhn tin khng thnh cng (SMS Completion Failure Ratio)
a) Khi nim: l t s gia s SMS khng nhn c v s SMS c gi i
t my di ng ny n my di ng khc, khng k cc SMS lp v SMS b li.
SMS b li l SMS c t nht 1 bit b li.
i vi mc ch o kim v th nghim, mt SMS c coi l hp l nu
c chuyn n bn nhn thnh cng trong mt khong thi gian nht nh.
b) Cng thc:
T l tin nhn khng thnh cng [%] =
= 100
c) Cc im chuyn trng thi (trigger points):
TT
1
2
3

Tham s
Truy nhp dch v SMS
SMS nhn thnh cng
SMS khng nhn thnh cng

im chuyn trang thi gc ngi dng


Start: nhn phm SEND (khi to vic gi tin
nhn)
Stop: MT nhn c SMS
Khng t c ti trng thi Stop

2.7.1.4. Thi gian gi nhn u cui u cui (End-to-End Delivery


Time)
a) Khi nim: l khong thi gian k t khi gi tin nhn n SMSC n khi
my bn kia nhn c ng tin nhn gi.
b) Cng thc:
Thi gian gi nhn u cui u cui [s] = t nhn sms tgi sms

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c) Cc im chuyn trng thi (trigger points):


TT
Tham s
1 tgi sms
2

tnhn sms

im chuyn trang thi gc ngi dng


Start: nhn phm SEND (khi to vic gi tin
nhn)
Stop: MT nhn c SMS

2.7.2. Dch v tin nhn a phng tin (MMS)


2.7.2.1. T l li gi (Send Failure Ratio)
a) Khi nim: Xc sut m thu bao khng gi tin nhn MMS i c mc
d c yu cu gi bng cch nhn phm SEND.
b) Cng thc:
T l li gi MMS [%] = 100
c) Cc im chuyn trng thi (trigger points):
TT

Tham s

Gi tin nhn MMS

Gi tin nhn MMS


khng thnh cng

im chuyn trang thi gc ngi


dng
Start: nhn phm SEND (khi to vic gi
tin nhn)
Stop: khng nhn c thng bo tin nhn
gi

2.7.2.2. T l li nhn (Retrieval Failure Ratio)


a) Khi nim: Xc sut m my MT khng ti c tin nhn MMS mc d
nhn c thng bo c tin nhn MMS.
b) Cng thc:
T l li chuyn pht MMS [%] =
= 100
c) Cc im chuyn trng thi (trigger points):
TT
1
2

Tham s
Nhn tin nhn MMS (MT)
Nhn tin nhn MMS khng
thnh cng (MT)

im chuyn trang thi gc ngi dng


Start: MT khi to yu cu nhn Wap Get
Stop: khng nhn c tin nhn MMS

2.7.2.3. Thi gian gi MMS (MMS Send Time)


a) Khi nim: l khong thi gian k t khi nhn phm SEND n khi tin
nhn hon thnh gi d liu ca tin nhn MMS.
Ch : mt s tnh hung o kim i vi ch th thi gian ca MMS c
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37

th thay th thay i tu theo s MMSC c lin quan. Khi lu lng MMS hay s
gim st lu lng lin mng tng ln th s lng MMSC c lin quan cng l
mt iu kin o kim cn c xem xt.
b) Cng thc:
Thi gian gi MMS [s]= t hon tt MMS n MMSC tnhn phm SEND
c) Cc im chuyn trng thi (trigger points):
TT
1
2

Tham s
tnhn phm SEND
thon tt MMS n MMSC

im chuyn trang thi gc ngi dng


Start: nhn phm SEND
Stop: hon tt vic chuyn MMS n
MMSC

2.7.2.4. Thi gian nhn MMS (MMS Retrieval Time)


a) Khi nim:
Vic nhn tin nhn MMS xy ra nh sau: tin nhn khng bo push-sms
c gi ti my nhn ch t ng, push-sms khi to kt ni WAP ti
MMS t MMSC. Vic khi to kt ni WAP c gi l yu cu nhn WAP
WAP GET REQUEST (WGR). Thi gian nhn MMS l thi gian k t khi WGR
n khi hon tt ti MMS.
b) Cng thc:
Thi gian nhn MMS [s]= t hon tt MMS n MMSC tkhi to WGR
c) Cc im chuyn trng thi (trigger points):
TT
Tham s
1 Khi to WGR
2 Hon tt nhn MMS t MMSC

im chuyn trang thi gc ngi dng


Start: thi im khi to WGR
Stop: hon tt nhn MMS

2.7.2.5. T l li gi thng bo MMS (MMS Notification Failure Ratio)


a) Khi nim: xc sut m dch v MMS khng th chuyn pht c thng
bo ca tin nhn MMS n my nhn.
b) Cng thc:
T l li gi thng bo MMS [%] = 100
c) Cc im chuyn trng thi (trigger points):
TT
1
2

Tham s
Tin nhn MMS c MO
gi thnh cng
Gi thng bo tin nhn
MMS khng thnh cng

im chuyn trang thi gc ngi dng


Start: nhn c xc nhn t MMSC MO
Stop: khng gi c bn tin thng bo

2.7.2.6. Thi gian thng bo MMS (MMS Notification Time)


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38

a) Khi nim: l thi gian k t khi hon tt gi MMS n MMSC n khi


MT nhn c thng bo.
Mt s tnh hung o kim i vi ch th thi gian ca MMS c th thay
th thay i tu theo s MMSC c lin quan. Khi lu lng MMS hay s gim st
lu lng lin mng tng ln th s lng MMSC c lin quan cng l mt iu
kin o kim cn c xem xt.
b) Cng thc:
Thi gian thng bo MMS [s] = t nhn thng bo tgi xong thng bo
c) Cc im chuyn trng thi (trigger points):
TT
Tham s
im chuyn trang thi gc ngi dng
1 Gi xong MMS
Start: hon tt vic gi MMS
2 Nhn thng bo
Stop: thi im MT nhn c thng bo
2.7.2.7. T l li gi u cui u cui (End-to-End Failure Ratio)
a) Khi nim: xc sut m dch v MMS khng th chuyn pht c tin
nhn MMS sau khi nhn phm SEND hoc bn gi MO khng nhn c xc nhn
v vic truyn thnh cng t MMSC.
b) Cng thc:
T l li gi u cui - u cui [%] = 100
Php o tham s u cui u cui c th c thc hin thng qua
vic o kim cc thnh phn khc.
c) Cc im chuyn trng thi (trigger points):
TT
1
2

Tham s
MO thc hin gi tin nhn
MS (MT) nhn tin nhn
MMS khng thnh cng

im chuyn trang thi gc ngi dng


Start: nhn phm SEND
Stop: MT khng nhn c tin nhn MMS
hoc MO khng nhn c bn tin nhn t
MMSC
2.7.2.8. Thi gian gi - nhn u cui u cui (End-to-End Delivery

Time)
a) Khi nim: l khong thi gian k t khi nhn phm SEND n khi my
bn kia nhn c tin nhn MMS.
Tham s ny b loi tr nu bn gi MO khng nhn c xc nhn t
MMSC v vic chuyn tin nhn n MMSC thnh cng.
Kch thc ca tin nhn MMS khng c nh. So vi tin nhn SMS th kch
thc c nh hng ng k n thi gian chuyn tin nhn n MMSC. V vy khi
o kim cn s dng mt tin nhn MMS c kch thc in hnh.
Ghi ch 1: Mt s tnh hung o kim i vi ch th thi gian ca MMS c

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39

th thay th thay i tu theo s MMSC c lin quan. Khi lu lng MMS hay s
gim st lu lng lin mng tng ln th s lng MMSC c lin quan cng l
mt iu kin o kim cn c xem xt.
Ghi ch 2: Php o tham s u cui u cui c th c thc hin thng
qua vic o kim cc thnh phn khc.
b) Cng thc:
Thi gian gi nhn u cui u cui[s] = t nhn MMS tgi MMS
c) Cc im chuyn trng thi (trigger points):
TT
1
2

Tham s
tgi MMS
tnhn MMS

GVHD: Ths. Phm Duy Phong

im chuyn trang thi gc ngi dng


Start: nhn phm SEND
Stop: MT khng nhn c tin nhn MMS hoc
MO khng nhn c bn tin nhn t MMSC

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40

CHNG III: PHNG PHP O KIM CC THAM S CHT


LNG DCH V C TH P DNG TI VIT NAM
3.1. Ch tiu cc tham s cht lng dch v 3G
3.1.1. Tng hp cc tiu chun ca cc nc
Chi tit v cc tiu chun v cc ch tiu cht lng dch v ca mt s
nc. Di y l tng hp li cc ch tiu cht lng dch v trong cc tiu chun
c cc nc ban hnh v p dng:
Bng 3.1 : Tng hp cc tiu chun ca cc nc
TT
I
1.
2.
II
3.
4.
5.
6.
7.
8.

Tham s
Nc p dng
Tham s khng lin quan trc tip n dch v
Vng ph sng (mc thu)
Singapore
kh dng ca mng
Singapore,Vit Nam
Tham s lin quan trc tip n dch v
T l cuc gi c thit lp thnh
Singapore, Malaysia, Vit Nam
cng
T l cuc gi b nghn
Singapore
T l cuc gi b ri
Singapore, Malaysia, Vit Nam
Thi gian thit lp cuc gi
Singapore
Cht lng thoi
Vit Nam
Tc ti d liu
Singapore

3.1.2. Tng hp cc ch tiu cht lng dch v 3G c o kim ti


cc nc
Mt s nc tuy khng ban hnh tiu chun cht lng cho cc dch v
vin thng nhng c quan qun l nh nc hoc cc t chc c lp vn tin hnh
gim st v so snh, nh gi cht lng dch v ca cc nh khai thc.
Tng hp cc ch tiu cht lng dch v 3G c mt s nc gim
st nh sau:

Bng 3.2 : Tng hp cc ch tiu cht lng dch v 3G c o kim


ti cc nc

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41

TT
I
1.

Tham s
Tham s khng lin quan trc tip n dch v
Vng ph sng
-

2.
II
3.
4.
5.
6.
7.
8.
9.

Mc thu

S lng trm gc
Mc nhiu
kh dng ca mng

Nc p dng

Phn Lan, B o Nha, Singapore


Phn Lan
Phn Lan
Singapore

Tham s lin quan trc tip n dch v


T l cuc gi c thit lp thnh Phn Lan, B o Nha, Singapore,
cng
Malaysia
T l cuc gi b nghn
Singapore
T l cuc gi b ri
Phn Lan, B o Nha, Singapore,
Malaysia
Thi gian thit lp cuc gi
B o Nha, Singapore
Cht lng thoi
Phn Lan, B o Nha, Singapore
Cht lng hnh nh ca cuc gi B o Nha
video phone
Tc ti d liu (Tc ti d liu Phn Lan, Singapore
hng xung)

3.1.3. Tiu chun p dng nh gi cht lng dch v 3G ti Vit Nam


Hin nay B Thng tin v Truyn thng cp giy php cung cp dch v
3G cho 4 doanh nghip v lin doanh cung cp dch v. Cc doanh nghip hin nay
xy dng mng li theo cng ngh WCDMA.
Mt s cc t chc tiu chun ha quc t nh ITU, ETSI, 3GPP,cng c
cc tiu chun, khuyn ngh lin quan n 3G, tuy nhin v tiu chun cht lng
dch v th ch c ETSI l t chc xy dng c b tiu chun y nht v
cht lng dch v 3G l TS 102 250.Ngoi ra, tiu chun TS 102 250 do ETSI
pht trin nhng cng c tham chiu n cc tiu chun ca cc t chc quc t
khc nh ITU-T, v d nh v ch tiu cht lng thoi (p dng hon ton tiu
chun ITU-T P800, P882, P862.1,).
Ti mt s nc m c cung cp dch v 3G cng c b ch tiu cht
lng dch v p dng trong vic gim st cht lng dch v. V nh ngha,
phng php xc nh cc ch tiu, mt s nc nh Malaysia,Phn Lan, B o
Nhanu r l p dng tiu chun ca ETSI l TS 102 250, mt s nc khng
nu r vic p dng tiu chun ca t chc no, tuy nhin v nh ngha v phng
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42

php xc nh c th cng nh tng t nh tiu chun ETSI TS 102 250.


B Thng tin v Truyn thng p dng tiu chun ETSI TS 102 250
nh gi cht lng 3G ti Vit Nam.Theo kho st thc t ti Vit Nam hin nay,
cc dch v 3G ch yu ang c cc doanh nghip cung cp c th chia thnh
cc nhm dch v sau:
Bng 3.3: Cc nhm cht lng dch v 3G
TT

Tn dch v cc DN ang cung cp

1.
2.
3.

Dch v thoi
Dch v thoi thy hnh Video call
Dch v Internet Mobile

4.

Mobile TV

5.

Mobile Broadband

6.
7.

Cng thng tin 3G


Dch v nhn tin

Tn dch v tng ng theo ETSI


TS 102 250
Voice Telephony
Video Telephony
Dch v ti file (FTP), dch v truy
nhp Internet (http)
Dch v qung b di ng (Mobile
Broadcast)
Dch v ti file (FTP), dch v truy
nhp Internet (http)
Dch v truy nhp Internet (http)
-Dch v lu tr v chuyn tip:
+Dch v nhn tin ngn(SMS)
+Dch v nhn tin a phng
tin(MMS).

Hnh thc xy dng tiu chun v thi im ban hnh /p dng:cn c cc


quy nh trong Lut Vin thng v tnh hnh thc t cung cp dch v ca doanh
nghip.

Bng 3.4 : Cc hnh thc xy dng tiu chun


TT

Tn dch v

1.

Dch v thoi

Hnh thc
xy dng
Quy chun

2.

Dch v thoi thy hnh

Quy chun

GVHD: Ths. Phm Duy Phong

Thi im
p dng
2011
2011

Ghi ch
Kt hp vi sa TCN
68-176:2006
Kt hp vi sa TCN
68-176:2006

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43

3.
4.
5.
6.
7.
8.

Dch
v
Internet
Mobile
Mobile TV
Mobile Broadband
Cng thng tin 3G
Dch v nhn tin
Cc dch v khc

Tiu chun

2011

Tiu chun
Tiu chun
Tiu chun
Quy chun
Tiu chun

T 2012
2011
T 2012
2011
T 2012

3.1.4. B ch tiu cht lng mng 3G


Hin nay, sau khi cp giy php 3G cho cc doanh nghip, B Thng tin v
Truyn thng c t chc vic o kim mt s ch tiu cht lng dch v 3G
nhm mc ch kim tra tin thc hin cc cam kt ca doanh nghip trong h
s thi tuyn cung cp dch v 3G. Cc ch tiu c o kim gm: Tc ti d
liu trung bnh (tc truy nhp dch v Internet di ng), T l cuc gi thnh
cng (thoi v d liu).
Mt trong cc vn rt quan trng khi xut xy dng b tiu chun cht
lng dch v 3G l cc gi tr khuyn ngh t c, cn gi l cc mc ngng
ch tiu. Ty theo iu kin pht trin, nng lc, kinh nghim trin khai, qun l
mng 3G, mi nh khai thc c cc yu cu khc nhau v tng ch tiu, thm ch gi
tr yu cu ca mt ch tiu c th iu chnh, thay i trong tng giai on pht
trin ca mng. Hn na, mc ngng yu cu v ch tiu KPI cht lng dch v
thng c cam kt, tha thun kn trong hp ng gia nh khai thc, nh cung
cp thit b mng v cc i tc tham gia c lin quan, t c chia s hoc cng b.
V vy, da trn mt s ti liu ring c tham kho v kt qu o th mt s
ch tiu 3G c thc hin trong giai on mi trin khai 3G ti Vit Nam, la
chn cc mc ngng c gi tr khng qu cao, nhng cng khng qu thp,
ph hp vi giai on pht trin 3G ban u ca cc nh khai thc.

Bng 3.5 : Ch tiu cht lng dch v mng 3G


Tham s KPI
Din gii
CSV Access Successful Rate T l thit lp cuc gi
thoi thnh cng
CSD Access Successful Rate T l thit lp cuc gi
video thnh cng
PSD Access Successful Rate T l thit lp cuc gi d
liu thnh cng
GVHD: Ths. Phm Duy Phong

Mc ngng
90%
90%
90%

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44

HSPDA Access Successful


Rate
CSV Drop Rate
CSD Drop Rate
PSD Drop Rate
HSPDA Drop Rate

T l thit lp cuc gi d
liu HSPDA thnh cng
T l ri cuc gi thoi
T l ri cuc gi video
T l ri cuc gi d liu
T l ri cuc gi d liu
HSPDA
PSD_Ave_UL/DL_Throught Thng lng trung bnh
ca phin PS
HSPDA_Ave_Throughtput
CPICH Ec/Io

Thng lng cuc gi d


liu s dng HSPDA
Ec/Io ca Pilot

CPICH RSCP

Vng ph Pilot

Pilot Polution Ratio

Nhiu Pilot

UE_TX_Power

Cng sut UE

90%
2%
5%
5%
5%
Average DL Throughput
210kbps; Average UL
Throughput 184kbps
HSPDA_Ave_Throughtput
(Loaded) 600kbps
95% s mu c CPICH
Ec/Io -12dB
95% s mu c CPICH
RSCP -95dB
S mu b Pilot Polution
Ratio 10%
90% s mu c
UE_TX_Power 10%

3.2. Phng php o kim cc tham s cht lng dch v 3G ti Vit


Nam.
3.2.1 Phng php o kim vng ph sng
Phng php o kim ch tiu vng ph sng c cc nc thc hin bng
cch ly mu mc thu tn hiu ngoi tri (outdoor), vic ly mu c thc hin
trn cc tuyn ng giao thng v thit b o c t trn cc phng tin di
ng (driving test). C hai cch ly mu m cc nc thc hin l cc thit b
ly mu t ch ri (B o Nha, Singapo) v thit b ly mu t ch
ang hot ng (V d nh ang thc hin cuc gi, nc thc hin l phn lan.
Ngoi ra nh gi cht lng vng ph sng cng c hai cch l:
- nh ga trn c s s lng mu t mc tn hiu nht nh, v d nh
a ra t l phn trm s lng mu c mc thu t t -100dBm tr ln trn tng
s mu thu. y l phng php m tiu chun ETSI PS 102 250 2 khuyn ngh.
Ngoi ra, t s liu v cc mu o c th v ln trn bn v mc thu ti cc
im o v mi khong mc thu c m t bng mt mu c th no (mu
xanh l cy l tt, mu vng l tm c, mu l xu, ), t bn mc thu
GVHD: Ths. Phm Duy Phong

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45

ny c th nh gi c cht lng vng ph sng ca mi doanh nghip.


- nh gi trn c s chia cc a ban o thnh cc vung, mi vung
c mt gi tr trung bnh ca cc mu o mc thu, sau tng hp v xy dng
biu phn b s lng cc vung c gi tr mc thu trong phm vi no . V
d nh chia gim mc thu t - 60dBm n 100dBm thnh 8 khong, t s lng
mu thu xc nh c c bao nhiu mu nm trong cc khong tng ng, t
v ra biu phn b.
V mc mu thu, theo Phn Lan th mc tn hiu ln hn 95dBm c coi
l tt i vi dch v thoi, ti Singapore, mc ngng thu l -100dBm. i vi
dch v d liu tc cao, theo Phn Lan mc ngng thu l -75dBm.
V phng php o vng ph sng, p dng mt trong hai phng php:
Ly mu khi thit b u cui trng thi thc hin cuc gi v ly mu khi thit b
u cui trng thi ri. Kt qu o kim s l t l phn trm s mu t mc
ngng quy nh v t l phn trm s mu nm trong cc khong gi tr mc thu
khc nhau. Ngoi ra, trn c s s liu o cng c th a ra bn v mc thu ti
nhng ni c o kim.Mc ngng thu i vi dch v thoi l -100dBm, dch
v d liu l 75dBm.
3.2.2 Phng php o kim t l c thit lp thnh cng (dch v thoi
v dch v thoi thy hnh)
Hin nay vic o kim ch tiu ny cc nc hu ht l s dng phng
php o m phng cuc gi v thit b o t trn cc phng tin di chuyn.
Phng php o kim c nc thc hin t my di ng n my c nh v ngc
li, c nc thc hin o kim t my di ng n my di ng trong cng mt
mng ( ring i vi dch v thoi thy hnh th thc hin t my di ng n my
di ng trong cng mt mng). Cc nc khng nu r v khong gia cc cuc
gi lin tip l bao nhiu. Theo khuyn ngh ti ETSI TS 102 250 -5, ch o di
ng th khong cch gia cc cuc gi lin tip l 30 giy
3.2.3. Phng php o kim T l cuc gi b ri (dch v thoi v dch
v thoi thy hnh)
Tng t nh ch tiu T l cuc gi c thit lp thnh cng mc
3.2.2.
V di cuc gi thng thng cc nc t l 120s. Theo khuyn ngh
ti ETSI TS 102 250-5, ch o di ng th di cuc gi l 120s.
Kt hp vic o kim 2 ch tiu ny c th vi nhau. di cuc gi l
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46

120s v khong cch gia cc cuc gi lin tip l 30s.


3.2.4. Phng php o kim Cht lng thoi
Theo khuyn ngh ETSI TS 102 250-2 phng php o cht lng thoi l
p dng khuyn ngh ITU-T P862 v P 862.1 v vic o cht lng thoi c 2
cch: o cht lng ca tng mu thoi v o cht lng ca cuc gi thng
thng (trong qu trnh o cht lng ca cuc gi thoi thng thng th my
o nh gi vi mu thoi v gi tr cht lng thoi ca cuc gi l gi tr trung
bnh ca cht lng cc mu thoi). Hin ti TCN 68-186:2006 ca B Thng
tin v Truyn thng ban hnh p dng o kim, nh gi cht lng thoi ca
dch v in thoi trn mng vin thng di ng cng s dng phng
php khuyn ngh ti tiu chun ITU-T P862 v P 862.1.
Vic o kim v bi o cht lng thoi theo TCN 68-186:2006 v o
cht lng thoi ca cuc gi thng thng.
3.2.5. Phng php o kim Cht lng video
Hin nay cc t chc quc t cha ban hnh tiu chun chnh thc i vi ch
tiu cht lng video ca dch v video telephony. Tuy nhin mt s hng sn xut
thit b t xy dng cc thut ton nh gi ch tiu ny v xut vi cc t
chc tiu chun ho. ETSI c khuyn ngh ETSI TR 102 493 V1.1.1 (2005-08)
v Nhm cc chuyn gia v cht lng video - VQEG c d tho phin bn 1.16
hng dn v cch o kim, nh gi ch tiu cht lng video ca dch v video
telephony. Mt trong s cc thut ton ny c gi l VQuad - Objective Model
for Video Quality Assessment (M hnh khch quan nh gi cht lng video).
S dng phng php o kim VQuad nu trn.
3.2.6. Phng php o kim cht lng dch v nhn tin ngn
Hin nay B Thng tin v Truyn thng cng c ti v xy dng quy
chun k thut quc gia v dch v nhn tin ngn, trong c cc ch tiu cht
lng, mc cht lng ca tng ch tiu v phng php o kim. Thc hin o
kim cht lng dch v nhn tin ngn theo Quy chun c ban hnh sau ny.
3.2.7. Phng php o kim Tc ti d liu trung bnh
Hin ti cc nc u s dng phng php m phng: s dng my o ti
file d liu t mt my ch chun (reference server). V dung lng ca file d
GVHD: Ths. Phm Duy Phong

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47

liu thc hin php ti d liu, theo Phn Lan l 50MB; Singapore v B o
Nha khng nu r dung lng ca file.
Phng php o ch tiu ny l phng php m phng, ti file d liu
c dung lng t 10MB n 50MB t my ch ca doanh nghip.
3.2.8. chnh xc ghi cc v dung lng d liu truy nhp:
p dng phng php ca tiu chun TCN 68-227:2006 o kim, nh
gi.
3.2.9. Tc di chuyn ca thit b o khi thc hin o kim:
Theo khuyn ngh ITU-R M.1034-1 v yu cu i vi giao din v tuyn
ca h thng IMT-2000 (2/1997) th h thng IMT 2000 phi m bo p ng
tc di chuyn tng i gia trm gc ca IMT-2000 v thit b u
cui IMT-2000 nh sau:
-

i vi trng hp tnh (khng di chuyn): 0 km/h.


i vi trng hp ngi i b: ln n 10 km/h.
i vi cc phng tin in hnh: ln n 100km/h.
i vi cc phng tin tc cao: ln n 500km/h.
i vi phng tin hng khng: ln n 1.500 km/h.
i vi v tinh: ln n 27.000 km/h.

Mt s nc v thc hin o kim cht lng dch v 3G c a ra khuyn


ngh v tc di chuyn ca thit b o. V d nh Ty Ban Nha tc di
chuyn ca phng tin t thit b o vng ngoi l t 50km/h n
120km/h; ti n , tc di chuyn ca phng tin t thit b o khu vc
c lu lng cao l khng qu 40km/h, khu vc ng cao tc l 50
n 100km/h, tc chung bnh chung l 35 n 60km/h.
Tc di chuyn ca phng tin t thit b o nh sau: khu vc thnh
th tc l t 30 - 40km/h, ti khu vc ngoi l t 50 n 60km/h.
3.3. xut bi o c th
Bi o kim cht lng i vi dch v 3G di y l p dng trong 1 t
o kim ti a bn 01 tnh, thnh ph trc thuc Trung ng. Vic o
kim c thc hin i vi cc cuc gi ni mng, thit b o kim c t trn
cc phng tin di chuyn (driving test).
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3.3.1. Vng ph sng


- Cng thc xc nh:
Vng ph sng [%] = 100
- Phng php o: ly mu khi thit b u cui trng thi thc hin
cuc gi hoc trng thi ri. Vic ly mu c thc hin trong sut qu trnh o.
3.3.2. T l cuc gi c thit lp thnh cng (dch v thoi hoc dch v
video call)
- Cng thc xc nh:
T l cuc gi c thit lp thnh cng[%] = 100
- Phng php o: kt hp vi ch tiu cuc gi b ri.
3.3.3. T l cuc gi b ri (dch v thoi hoc dch v video call)
- Cng thc xc nh:
T l cuc gi b ri[%] = 100
- Phng php o: kt hp vi ch tiu T l cuc gi c thit lp thnh
cng. Thc hin m phng cuc gi, s lng cuc gi th t nht l 1500 cuc
(cch xc nh s mu cn thit: theo ITU-T E421 vi mc cht lng trng i ca
ch tiu T l cuc gi c thit lp thnh cng l 95% v T l cuc gi b ri l
5% th s mu cn thit ti thiu l 1500 cuc gi), thi gian mi cuc gi l 120s,
khong cch gia 2 cuc gi lin tip xut pht t cng my ch gi t nht l 30s .
3.3.4. Cht lng thoi (dch v thoi hoc dch v video call)
- Cng thc xc nh:
Cht lng thoi(im cht lng trung bnh) = 100
- Phng php o: Phng php m phng.Thc hin theo khuyn ngh
ITU-T P.862 v quy i ra im MOS theo khuyn ngh ITU-T P.862.1. S lng
cuc gi ly mu ti thiu l 1000 cuc vo gi khc nhau trong ngy. Khong cch
gia 2 cuc gi lin tip xut pht t cng my ch gi t nht l 30s
3.3.5. Cht lng video (dch v video call)
- nh ngha:
Cht lng video (ti bn A) [MOS_VQO] = f{WB(t);ZA(t)}
Cht lng video (ti bn B) [MOS_VQO] = f{WA(t);ZB(t)}
Trong :
+ MOS_VQO: thang im nh gi cht lng hnh nh (Mean Opinion
Score Visual Quality Objective), tng t nh thang im nh gi cht lng
dch v thoi c gi tr t 1 n 5 im.
+WA(t),WB(t) : mu video gi t bn A (hoc B)
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+ ZA(t),ZB(t) : d liu video nhn c ti bn A hoc (bn B) ca mu


video
WA(t),WB(t) ban u.
Cng thc xc nh:
Cht lng video(im cht lng trung bnh) = 100
Phng php o: thc hin m phng t nht 1000 cuc gi. Khong cch
gia 2 cuc gi lin tip t nht 30s
3.3.6. Tc ti d liu trung bnh
Cng thc:
Tc ti d liu trung bnh [kb/s] =
- Phng php o: thc hin t nht 300 php th ti file d liu, file d
liu phi l dng nn hoc file c nh dng *.mp3, *.mp4, v c dung lng t
10MB n 50MB. Khong cch gia 2 ln o lin tip t nht l 30s. Gi cc s
dng o ti d liu l gi cc c tc cao nht m doanh nghip ang
cung cp, thit b o c kh nng kt ni vi tc cao nht m doanh nghip
cng b khng b ci t gii hn tc .
Ghi ch: trong trng hp o so snh gia cc mng (benchmarking) th
cn m bo vic o kim ng thi, tc l vic o kim cc ch tiu phi ng
b v thi gian bt u. V vy cn phi thit lp khung thi gian (call window)
cho cc ch tiu, ngha l trong khong khung thi gian ny nu cuc gi thit
lp khng thnh cng, b ri, th cuc gi tip theo khng c thc
hin ngay m phi ch cho n ht khung thi gian c th thc hin ng thi
cc cuc gi gia cc mng. V d v khung thi gian ca mt s ch tiu nh sau:
- i vi ch tiu t l cuc gi b ri, ETSI TS 102 250-5 khuyn
ngh khung thi gian l 180s (trong 30s l khong thi gian thit lp v gii
phng cuc gi, 120s l di cuc gi v 30s l khong thi gian tm ngng ti
thiu gia cc cuc gi).
- i vi ch tiu cht lng thoi: thng thng thi gian t lc bt u
thc hin cuc gi cho n khi kt thc cuc gi l khong 65s, khong thi gian
tm ngng ti thiu l 30s do khung thi gian l 95s.
- i vi ch tiu tc ti d liu trung bnh: khung thi gian tu thuc
vo file d liu s dng thc hin php ti d liu. V d vi file d liu l
10MB, tc ti d liu khong 1600kb/s, thi gian thit lp, gii phng php o,
l 60s th khung thi gian cn thit l 120s.

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CHNG IV: QU TRNH NH GI CHT LNG DCH V 3G


TI VIT NAM
Sau y l qu trnh o c v nh gi cht lng dch v mng 3G VMS
ti Hi Dng.
nh gi c cc ch tiu cht lng mng 3G chng ta phi tin hnh
o c nhiu tham s trn ton vng lnh th. Vic chia cc vng ln thnh cc
vng nh c gi l cc cluster, mt tnh c th c chia lm nhiu cluster khc
nhau s to thun li trong qu trnh xy dng cng nh qun l, o c v nh gi
cht lng v sau ny.
Chng ta cng ly v d cng vic o c v nh gi cht lng dch v
mng 3G Mobifone ti Hi Dng nh sau: Chia tnh Hi Dng thnh 10 cluster
vi din tch cng nh s lng trm 3G l tng ng nhau, o c v nh gi
cht lng trn ln lt 10 cluster sau tng hp li. Sau y chng ta cng
theo di qu trnh nh gi cht lng dch v trn cluster 5. Cc cluster khc cng
tin hnh tng t
4.1. Qu trnh o c
- Yu cu v thit b: My tnh xch tay,thit b nh v ton cu GPS(Global
position system), antenal (dng h tr thu sng),my in thoi dng
test(Sony ericsson K790, K800), cc phn mm test v phn tch chuyn dng
nh TEMS, Nemo, Actix, mapinfo
- Yu cu test: Vi mi ch tiu khc nhau ta s c nhng bi test khc nhau,
vic thc hin ng thi hoc ring r cc bi test ty theo yu cu ca khch hng.
y chng ta thc hin cc bi test mt cch ng thi vi cc thit b o sng l
cc in thoi di ng (mobile station)
MS1 (mobile station 1): thc hin cuc gi di (long call)
MS2 (mobile station 2): thc hin cuc gi ngn (short call) vi thi gian
gi l 60 giy, thi gian ch l 10 giy
MS3 (mobile station 3): thc hin ch ch (Idle mode)
MS4 (mobile station 4): thc hin HSDPA down load vi FTP server ca
Mobifone
- iu kin mng: m bo 100% s lng trm hot ng bnh thng
- S lng trm v bn trm:

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bng sau:

S lng trm (NodeB): S lng trm 3G thuc cluster 5 nh


Bng 4.1: S lng trm test

NodeB Name
HDG_KMN_AN_LUU
HDG_KMN_HOANG_THACH
HDG_KMN_KINH_MON
HDG_KMN_PHAM_MENH
HDG_KMN_PHUC_THANH
HDG_KMN_XM_PHUC_SON
HDG_KTH_DONG_GIA
HDG_KTH_KIM_TAN
HDG_KTH_KIM_THANH
HDG_KTH_KIM_THANH_2
HDG_KTH_LAI_KHE
HDG_THA_CHO_HE
HDG_THA_THANH_HA
HDG_THA_THANH_HONG
HDG_THA_THANH_SON
HDG_THA_TIEN_TIEN
HDG_THA_VIET_HONG

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Province
HDG
HDG
HDG
HDG
HDG
HDG
HDG
HDG
HDG
HDG
HDG
HDG
HDG
HDG
HDG
HDG
HDG

District
KMN
KMN
KMN
KMN
KMN
KMN
KTH
KTH
KTH
KTH
KTH
THA
THA
THA
THA
THA
THA

Cluster
C5_HDG
C5_HDG
C5_HDG
C5_HDG
C5_HDG
C5_HDG
C5_HDG
C5_HDG
C5_HDG
C5_HDG
C5_HDG
C5_HDG
C5_HDG
C5_HDG
C5_HDG
C5_HDG
C5_HDG

Longtitude
106.52886
106.59238
106.5469
106.50837
106.42632
106.56165
106.51642
106.52763
106.51123
106.45235
106.42004
106.47219
106.42738
106.44095
106.44521
106.36912
106.43046

Latitude
21.00745
21.04181
20.9954
21.02716
21.02356
21.02213
20.89642
20.92221
20.96734
20.96988
20.97934
20.84206
20.89857
20.82508
20.87033
20.9173
20.93124

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Hnh 4.1: Bn trm


Bn ng i test:

Hnh 4.2: Bn ng test


- Qu trnh o c: L qu trnh kt ni cc thit b,phn mm ri thc hin
thao tc o trong khi di chuyn trn ton b cung ng mu xanh trong hnh v
trn. Chng ta c th thy giao din phn mm c chp trc tip nh hnh v:

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Hnh 4.3: Giao din phn mm TEMS


y l phn mm TEMS, chng ta c th thy nhng ng mu xanh v
vng chnh l ng tn hiu c v khi xe di chuyn trong khi test. Tt c d liu
trong qu trnh o sng (drive test) s c ghi li(c gi l logfile) v c phn
tch c th bng phn mm chuyn dng, t chng ta c th d dng nh gi
c cc ch tiu cht lng mng
4.2. Qu trnh phn tch v nh gi cc ch tiu cht lng
4.2.1. rng v cht lng vng ph sng
a) rng vng ph
Vn phn tch v tm ra vng ph l kh n gin bng phn mm
mapinfo. D liu(logfile) thu v t MS 3s gip ta tnh c rng vng ph.
tnh c vng ph trc tin ta phi export logfile: Trong phn mm TEMs ta
chn th export logfile nh hnh v:

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Hnh 4.4 : Thao tc trn TEMS


Sau chn Add Logfile, Trong ca s Format chn mc Mapinfo Tab-file.
Sau chn setup. Trong mc Mapinfo Tab-file ta chn nhng mc cn phn
tch,th Input files click chn Browse ri tr n ng dn Logfile m i Drive
Test v, Sau bm chn Start.(Shift+S), Khi hin ln ca s bo Success th click
Close, sau ta tm n file va export, chon ly file *.tab m bng phn mm
mapinfo ta c nh hnh v:

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Hnh 4.5 : Kt qu sau khi thao tc trn TEMS


Ca s Methode chn Custom
Chn gii Ranges v mu hin th cho tng gii, cui cng ta c kt qu
vng ph sng (chnh l nhng im m MS thu c tn hiu) nh hnh v di
y:

Hnh 4.6: Kt qu rng vng ph sng

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Chng ta c th thy c vng ph l gn nh tuyt i, vng ph kh


rng.

b) Cht lng vng ph


Cht lng vng ph c nh gi bi chnh cng sut tn hiu c
bn RSCP (Received Signal Code power) cng nh t s sng mang trn tp m
Ec/Io. T kt qu o c a vo phn tch ta c th thy cht lng vng ph nh
sau:

Hnh 4.7: Kt qu cht lng vng ph sng


Quan st bng trn ta c th thy cng sut thu lun lun ln hn -115dbm,
khong t -105 n -115 chim s mu nhiu nht,cht lng vng ph l rt tt:
Bng 4.1: Cht lng vng ph

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Biu 4.1: T s song mang trn tp m

Ngoi cng sut thu, cht lng vng ph cn c nh gi bi t s sng mang


trn tp m. Sau y l kt qu thng k
Bng mu kt qu thu c:
Bng 4.2: T s sng mang trn tp m

T l trn mi im drivetest:

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Hnh 4.8: T l trn mi im drivetest


Lc t l sng mang trn tp m theo mu thng k:
Biu 4.2: T s song mang trn tp m

Quan st d dang nhn ra t l sng mang trn tp m trung bnh l -9.5 db,
vi t l cao ny mng mobifone lun duy tr cht lng dch v tt.
4.2.2.Dch v qung b di ng
Dch v mobifone 3G chnh thc c bt u cung cp vo 00h00 ngy 15
thng 12 nm 2009, cng thi im cc dch v cng bt u c mobifone
cung cp n tay khch hang nh: Mobile TV, mobile internet, mobile
broadband(fast connect), wap portalCc tiu ch nh gi cht lng dch v
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c nh gi thng qua vic truy cp trc tip, v d thy c cht lng dch
v Web portal chng ta c th truy cp trc tip website:
http://wap.mobifone.com.vn . Sau khi truy cp ta c th nh gi c qua cc
tiu ch sau:
sn sng ca dch v: l nhng dch v hin hu v c th truy
cp bt k thi im no khi c dch v 3G. Chng ta c th quan st hnh v di
y, sau khi truy cp ta c th thy c cc mc: tin tc, cc dch v, ca nhc
Chng ta c th th bt k mt dch v no thng qua vic tr con chut v click
ti dch v mt cch d dng. Cc dch v lun hot ng chng t sn sng
ca dch v l rt cao.

Hnh 4.9: sn sang ca dch v


T l li truy nhp: Thc hin 1000 ln truy nhp dch v truy cp cho kt
qu 11 ln truy cp li, nh vy t l li truy nhp l 0.11 %, t l li truy nhp l rt
thp.
Thi gian truy nhp: Chnh l khong thi gian tnh t thi im bt u
n khi dch v c c p ng, ty tng dch v m thi gian ny s khc nhau
v d dch v tin tc vi dung lng web dch v thp ch ht 0.3 s, cc dch v
khc nh ca nhc, ti vi trc tuyn th s mt thi gian lu hn.

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T l rt phin : L 0 %, vi cht lng mng tt, trong sut qu trnh truy


cp khng xy ra rt phin ti bt k thi im no
Cht lng m thanh : m thanh chun, khng c tp m v ng b vi
tn hiu hnh (i vi dch v ti vi trc tuyn)
Cht lng video : Hnh nh tng i chun, n nh, khng b gin on
4.2.3.Dch v thoi
C th k ti cc tiu ch cht lng ca dch v thoi nh: T l cuc gi
c thit lp thnh cng, t l cuc gi b ri, cht lng m thanh ca cuc gi
thoi.
Sau khi o c trn ton vng, thu thp tt c cc logfile v s dng cng c
phn tch TEMS route analysis(giao din nh hnh v):

Hnh 4.10: Dch v thoi


Chng ta c th thy phn mm ny s thng k c tt c cc s kin lin
quan ti cuc gi nh: call set up, call attempt,call establish, call end, drop call,
block callNh vy c th tnh ton c cc ch tiu cht lng chng ta ch
cn nhp tt c cc logfile c c trong qu trnh drive test, TEMS route analysis
s cho ta kt qu thng k trong ton vng
T l cuc gi thnh cng: Vi cch tnh trn ta c kt qu nh sau:
S lng Call attempt(s ln bt u cuc gi): 1863
S lng Call setup(s ln gi chung):1790
T d dng tnh c t l cuc gi c thit lp thnh cng l:
96,081%. T l ny l kh cao.

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Thi gian thit lp cuc gi trung bnh: y l con s tng i, a s cc


cuc gi u thnh cng v thi gian thit lp cuc gi l kh ngn, trung bnh 2-5
giy.
Cht lng thoi ca cuc gi: Cc bn gi v bn b gi u nghe r, t
xy ra hin tng vng m (ngi ni nghe thy chnh ging ca mnh trn in
thoi ca mnh) v nng m (ngi gi khng nghe thy ngi b gi v ngc li)
T l cuc gi b ri: c tnh bng s cuc gi b ri trn tng cuc gi
thnh cng, cuc gi b ri l nhng cuc gi m ang trong qa trnh m thoi li
mt lin lc khng r l do. Cng vi chc nng trn ta c th thy c kt qu:
S cuc gi b ri drop call: 31
S cuc gi thnh cng call establish: 1789
Nh vy t l cuc gi b ri l: 1.73 %, s cuc gi b ri l rt thp
4.2.4.Dch v thoi thy hnh
Nh chng ta bit dch v thoi thy hnh(video call) l dch v c tin ch
cao, p ng nhu cu ca rt nhiu i tng, ngi nghe v ngi gi c th
nghe v nhn thy hnh nh ca nhau trong qu trnh m thoi. Vn o c v
nh gi cht lng dch v thoi thy hnh s c th hin qua cc tiu ch di
y
T l cuc gi khng thnh cng: Khng nh cuc gi thoi thng thng,
cuc gi video call ch c kim tra ngu nhin trong khong thi gian nht nh.
Trong qa trnh test chng ta la chn ngu nhin 50 im v tin hnh cuc gi
thy hnh trn 50 im ny trong thi gian 10 giy thy c 2/50 cuc thit lp khng
thnh cng, nh vy t l cuc gi khng thnh cng l tng i thp 4%
Thi gian thit lp cuc gi: Tng t nh cch kim tra t l cuc gi
khng thnh cng, bit c thi gian thit lp cuc gi chng ta cng chn ra
ngu nhin 50 im, sau thit lp cuc gi thy hnh, vic la chn 50 im ngu
nhin s cho thy mt kt qu hon ton khch quan. Thng qua 50 cuc gi d
dng tnh c thi gian thit lp trung bnh l 4-7 giy (tnh t thi im bt u
cuc gi n khi c hai thu bao nhn thy hnh nh video m ngi kia gi)
Cht lng m thanh: Cng nh cuc gi thoi thng thng cht lng
m thanh phi m bo khi cc thu bao gi v b gi u nghe r, m thanh phi
ng b vi hnh nh. Cht lng m thanh do chnh ngi nghe cm nhn,trong 50
cuc gi ngu nhin hu nh tt c cuc gi u cho m thanh chun, khng c
tp m.

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Cht lng hnh nh: Thu bao gi v b gi u nhn thy hnh nh ca thu
bao u xa, cht lng hnh nh mn, khng gin on v ng b vi m thanh.
S ng b gia m thanh v hnh nh: Cho kt qu tt, tr m thanh v
hnh nh trong cc cuc gi l rt ngn, khng ng k.
T l cuc gi b ri: t 0% i vi 50 cuc gi trong thi gian 10 giy,
cht lng cuc gi c m bo.
tr trung bnh t thu bao gi ti b gi v ngc li: khong xp x 1.5
giy, ni chung l rt thp.
4.2.5.Dch v ti file
HSDPA (High Speed Downlink Packet Access), gi ng truyn tc
cao, l mt sn phm ca cng ngh 3G cho php cc mng hot ng trn h thng
UMTS c kh nng truyn ti d liu vi tc cao hn hn. Cng ngh HSDPA
hin nay cho php tc download t n 1.8, 3.6, 7.2 v 14.4 Mbit/giy, v trong
tng lai gn, tc hin nay c th c nng ln gp nhiu ln. Thc hin t
kim tra trn ton cluster 5, khu vc Hi Dng vi mt MS (mobile station) lun
ch download t sever FTP ca mobifone. Tng kt li cc logfile c c ta c
c kt qu nh sau:
sn sng ca dch v: C th o sn sng ca dch v bng cch t
my in thoi lun ch 3G, v quan st xem ti tt c cc im c sng 3G
dch v HSDPA c lun sn sng hay khng, y l iu kin u tin khch
hng c th s dch dch v d liu ca mng 3G bt k, thc t ti tt c cc im
o u cho thy dch v HSDPA ca mobifone lun sn sng.
Thi gian thit lp trung bnh: Khong 2.5-4 giy, tnh t thi im bt u
thit lp phin download ti khi bit d liu u tin c thu v
T l li truy nhp: S phin download c khi to l 355, s phin
download chnh thc c bt u l 326, nh vy t l li truy nhp l 8.17%
T l li phin: Chnh l t l s phin down load b li trn s phin down
load c chnh thc bt u. Da vo kt qu o c qua chc nng thng k
trn phn mm probe ta c s phin down load c chnh thc bt u(session
start) l 326, s phin b li trong qu trnh down load l 46. Nh vy t l li phin
l 14.11%
Thi gian hon thnh phin: Tu theo dung lng gi down load m thi
gian hon thnh phin khc nhau. V d down gi 5MB(5*1024*1024*8 bit) vi tc
trung bnh 4Mbps(4*1024*1024 bit trn giy) th mt khong 40 giy

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Tc ti d liu trung bnh:


Chng ta c th quan st giao din v cc thng s k thut c hin th
trong mt phin download qua phn mm GENEX Probe, qua y ta c th thy
c tc down load ti mt thi im nh nh, v d ti thi im hin ti l
4111.00 Kbps, bn cnh ta cng thy c ph tn hiu (pha gc phi hnh v).

Hnh 4.11: Dch v ti file


Cng vi chc nng thng k trong phn mm probe ta c th d dng thy
c tc ti d liu trung bnh l 435.23kbps, kt qu cho thy tc down load
kh ng nh, cao hn dch v EDGE v GPRS trc y rt nhiu.
T l gin on truyn d liu: Gin on truyn d liu l qu trnh down
load b t nhin dng li m khng r l do. Gin on c th tm thi hoc c th
chm dt lun phin down load, c hai trng hp ny u nh hng ti nhu cu
s dng dch v ca khch hn, nu din ra nhiu ln c th gy thit hi v kinh t
kh c th lng truc. bit c t l gin on d liu trn ton vng c th
thng k cc phin down load b gin on. Cng qua phn mm thng k c th
cho ta kt qu, trong cluster 5 ny thc hin l 326 phin down load vi 115
phin b gin on, nh vy t l gin on truyn d liu l: 35.28%
4.2.6.Dch v duyt web
Chng ta qu qun vi dch v duyt web trn my tnh thng qua ng
truyn internet tc cao ADSL. Dch v duyt web qua my in thoi c h tr
sng di ng cng tng t nh dch v ti file bi n u s dng trn nn dch v
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d liu HSDPA, c iu chng ch khc nhau v phng thc ng dng m thi.


Mt MS c h tr 3G ca mobifone vi dch v HSDPA hin hu th c th duyt
web trc tip hoc thng qua thit b hin th khc nh my tnh. kim tra cht
lng dch v, cng nh dch v ti file ta chn cc im c h tr HSDPA, sau d
thc hin duyt web bt k. Tin hnh duyt web 50 ln ti 50 im ngu nhin
khc nhau, ghi ch qu trnh duyt web, cui cng ta c nhng kt qu sau
khng sn sng ca dch v: 100% im chn c h tr HSDPA, iu
chng t 100% cc im lun sn sng p ng dch v. sn sng ca dch
v l tuyt i.
Thi gian thit lp dch v: L tng i ngn, khoang 2-4 giy tnh t thi
im khi to duyt web ti khi dch v p ng nhu cu ngi s dng.

Hnh 4.12: Dch v duyt web


Chng ta c th quan st trn mt hnh nh c th giao din web sau khi
truy cap website c a ch www.google.com, t mt mobile qua nn HSDPA
3G ca mng mobifone
T l li dch v: Sau 50 ln duyt web c 3 ln b li, khng c phn hi t
nh mng (server), nh vy t l li dch v l 6%
T l gin on ca dch v: L 0% vi tt c cc ln duyt web u n
nh, khng b gin on hay mt dch v gia chng
4.2.7.Dch v lu tr v chuyn tip
Cng vi dch v thoi thng thng, dch v SMS trong lu tr v chuyn
tip l hai dch c bn c k tha t nn tng 2G, y l hai dch v c bn v
khng th thiu bt k thi im pht trin no ca mang.

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65

Dch v nhn tin SMS (short message service): Thc hin 100 ln gi tin
t thu bao A sang thu bao B, kt qu l 100 tin u c bn B nhn trong
khong thi gian ngn. Nh vy t l thnh cng ca dch v t mc ti a,
Dch v tin nhn a phng tin MMS (multi message service): Tng t
nh SMS, MMS l dch v tin nhn a phng tin, ngoi ni dung l cc k
t th c th nh thm hnh nh, m thanh gi i. y l tin ch cao hn so
vi mng 2G thng thng. nh gi c cht lng dch v ny ta cng thc
hin gi 100 tin nhn MMS t thu bao A ti thu bao B. Sau mt thi gian thy
c thu bao B nhn c 100 tin nhn vi ni dung ging thu bao A gi.
iu chng t t l thnh cng ca dch v l tuyt i.
Trn y l ton b qu trnh o c v nh gi cht lng dch v mng
3G ca mobifone ti cluster ti Hi Dng. Qua qu trnh o c chng ta c th kt
lun rng: Cht lng dch v ti y l cao, phong ph v rt n nh.

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66

KT LUN V KHUYN NGH


1. KT LUN
n nghin cu cc ni dung sau:
- Tng quan v cng ngh 3G v kho st tnh hnh cung cp cc dch v 3G
ti Vit Nam.
- Cc b ch tiu cht lng cc dch v 3G p dng ti Vit Nam bao gm:
vng ph sng , dch v thoi , dch v telephony, dch v qung b , dch v duyt
web , dch v ti file , dch v nhn tin ngn , dch v nhn tin a phng tin.
- Phng php o kim . nh gi cc ch tiu cht lng ca mt s dch v
3G c th p dng ti Vit Nam:
Vng ph sng.
Dch v thoi : T l cuc gi c thit lp thnh cng ; T l cuc gi b
ri ; Cht lng thoi.
Dch v thoi thy hnh : T l cuc gi c thit lp thnh cng ; T l
cuc gi b ri ; Cht lng thoi ; Cht lng video.
Dch v ti d liu : Tc ti d liu trung bnh.
2. KHUYN NGH
i vi B Thng tin v Truyn thng:
- B Thng tin v Truyn thng cn sa i , b sung Tiu chun ngnh v
cht lng dch v in thoi trn mng vin thng di ng TCN 68 186:2006 ,
trong b sung thm cc ch tiu ca dch v thoi thy hnh , dch v ti d liu,
c th p dng cho cc dch v 3G hin ang cung cp Vit Nam.
- Xy dng cc tiu chun/quy chun ring cho cc dch v nh : dch v tin
nhn (nhn tin ngn MMS , nhn tin a phng tin MMS) , dch v qung b,..trn
c s b khuyn ngh ETSI TS 102 250.
i vi cc doanh nghip cung cp dch v 3G:
- Trong khi B Thng tin v Truyn thng cha ban hnh cc quy chun k
thut cho cc dch v th cn thng xuyn o kim , nh gi cc ch tiu cht
lng dch v nhm m bo cht lng dch v cung cp cho khch hng.

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67

TI LIU THAM KHO


1. TCN 68-186:2006 - Dch v vin thng trn mng vin thng di ng mt
t - Tiu chun cht lng.
2. http://www.ida.gov.sg Website ca C quan qun l Vin thng Singapore
(IDA): Mc Policies and Regulations
- http://www.ida.gov.sg/Policies %20and%20Regulation/200604161 74257.as px
3. http://www.a nacom.pt/ Website ca C quan qun l Vin thng B o
Nha (Anacom), mc Quality reports.
- http://www.a nacom.pt/render.jsp ?categoryId=293535#hori zontalMenuArea
4. http://www.skmm.gov. my Website ca C quan qun l Vin thong
Malaysia (SKMM-MCMC), mc Quality of Service Report.
- Commission Determination on the Mandatory Standards for Quality of
Service (Public Cellular Service), Determination No. 2 of 2002.
- http://www.mtsfb.org.my/ Website ca Din n tiu chun k thut
Malaysia, mc Codes Document.
- MTSFB 009: 2005 - Quality of service for voice, short messaging service and
packet-switched traffic for public cellular services.
5. Comparing operators - Survey of the coverage and data speeds provided by
UMTS mobile communications networks available in Finland (ECE 18/5/2009).
6. Experimental measurement of vehicular QoS - C. Pinart, I. Barona, C. Alba Networked Vehicles Division, Telefonica I+D - c/ Emilio Vargas 6, 28043 Madrid, Spain.
7. A simulated modeling approach towards providing adaptive QoS for
vehicular safety services over VANET - Ramesh Babu Kalivaradhan,
Arunkumar Thangavelu - School of Computing Science and Engineering,
Vellore Institute of Technology, TN, India.
8. http://www.it u.int
Cc khuyn ngh ca ITU-T:
- ITU-T Recommendation P.861.
- ITU-T Recommendation P.862.1.
9. http://www.etsi.org
- ETSI TS 102 250-x (x t 1-7).

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68

MC LC
3.1.4. B ch tiu cht lng mng 3G......................................................43

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DANH MC BNG
Bng 1.1: Bng tng quan 3G/IMT-2000 .....................Error: Reference source not found
Bng 3.1 : Tng hp cc tiu chun ca cc nc .........Error: Reference source not found
Bng 3.2 : Tng hp cc ch tiu cht lng dch v 3G c o kim ti cc nc ..Error:
Reference source not found
Bng 3.3: Cc nhm cht lng dch v 3G ..................Error: Reference source not found
Bng 3.4 : Cc hnh thc xy dng tiu chun ..............Error: Reference source not found
Bng 3.5 : Ch tiu cht lng dch v mng 3G ...........Error: Reference source not found
Bng 4.1: S lng trm test........................................Error: Reference source not found
Bng 4.2: T s sng mang trn tp m .........................Error: Reference source not found
Biu 4.1: T s song mang trn tp m ....................Error: Reference source not found
Biu 4.2: T s song mang trn tp m ....................Error: Reference source not found

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DANH MC HNH
Hnh 1.1. Cc tiu chun IMT-2000 ca ITU cho cc mng di ng th h th 3 ......Error:
Reference source not found
Hnh 1.2. Tiu chun IMT-2000 cho php thch ng da trn 3 cng ngh truy nhp khc
nhau (FDMA, TDMA, CDMA)..................................Error: Reference source not found
Hnh 4.1: Bn trm.................................................Error: Reference source not found
Hnh 4.2: Bn ng test........................................Error: Reference source not found
Hnh 4.3: Giao din phn mm TEMS .........................Error: Reference source not found
Hnh 4.4 : Thao tc trn TEMS....................................Error: Reference source not found
Hnh 4.5 : Kt qu sau khi thao tc trn TEMS ..............Error: Reference source not found
Hnh 4.6: Kt qu rng vng ph sng .....................Error: Reference source not found
Hnh 4.7: Kt qu cht lng vng ph sng ................Error: Reference source not found
Hnh 4.8: T l trn mi im drivetest .........................Error: Reference source not found
Hnh 4.9: sn sang ca dch v...............................Error: Reference source not found
Hnh 4.10: Dch v thoi.............................................Error: Reference source not found
Hnh 4.11: Dch v ti file...........................................Error: Reference source not found
Hnh 4.12: Dch v duyt web.....................................Error: Reference source not found

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BNG CC T VIT TT
T vit tt
AMPS
UMTS

Din gii
Advanced Mobile Phone Service
Universal Mobile
Telecomunications Systems

CDMA

Code Division Multiplex Access

CEPT

Confrence Europeseene de
Postes et Telcommunications

CPICH
EDGE
ETSI

Common Pilot Channel


Enhanced Data for GSM
Evolution
European Telecommunication
Standards Intitute

Ec/Io
FPLMTS
FDMA
GSM
GPRS
HSDPA
KPI
ITU
IMT-2000
PMR
PDP
MSS
MOS-LQO
MT
MO
MS
MMS

Future Public Land Mobile


Telecommunications System
Frequency Division Multiple
Access
Global System Mobile
General Packet Radio System
High Speed Downlink Packet
Access
Key Performance Indicator
International
Telecommunications Union
International Mobile
Telecommunications for the year
2000
Persional Mobile Radio
Procurement Data Packet
Mobile Surveillance System
Mean Opinion Score Listening
speech Quality Objective
Mobile Terminated
Mobile Originate
Mobile Station
Multimedia Message Service

GVHD: Ths. Phm Duy Phong

Dch ngha
Dch v in thoi di ng cao cp
H thng vin thng di ng ton
cu
Cng ngh a truy nhp phn chia
theo m
Din n bu chnh vin thng Chu
u
Knh hoa tiu chung
GSM tin ho tng cng d liu
Vin tiu chun vin thng chu u
T s sng mang trn tp m
H thng thng tin di ng mt t
tng lai
a truy nhp phn chia theo tn s
H thng thng tin di ng ton cu
H thng v tuyn chuyn mch gi
Gi ng truyn tc cao
Ch s quan trng nh gi kh nng
hot ng
Lin minh Vin thng Quc t
H thng thng tin di ng ton cu
cho nm 2000
V tuyn di ng c nhn
Thu gi tin d liu
H thng gim st lu ng
im nh gi cht lng Mc tiu
cht lng nghe
u cui di ng (bn b gi)
Bn ch gi
Trm di ng
Dch v tin nhn a phng tin
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SMS
RSCP

Short Message Service


Received Signal Code power

TDMA

Time Division Multiple Access

UMTS Terrestrial Radio Access


FDD
UMTS Terrestrial Radio Access
UTRA TDD
TDD
URL
Uniform Resouce Locator
WLAN
Wireless Local Area Network
UTRA FDD

W-CDMA

Wideband CDMA

GVHD: Ths. Phm Duy Phong

Dch v tin nhn ngn


Cng sut tn hiu c bn
a truy nhp phn chia theo thi
gian
Tri ph dy trc tip
Phng php song cng phn chia
theo thi gian
a ch ti nguyn
Mng khng dy
Cng ngh a truy nhp phn chia
theo m bng rng

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LI CM N
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NHN XT
(Ca c quan thc tp)
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NHN XT
(Ca Ging vin hng dn)
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NHN XT
(Ca Ging vin phn bin)
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