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O TO & PHT TRIN NGUN NHN LC

Ng Qu Nhm (MBA) Ging vin H Ngoi Thng g g g Email: quynham@gmail.com - Tel: 0904063835

NGO QUY NHAM, MBA

Gii thiu chng trnh


Gii thiu v o to v pht trin nhn s; Cc C nguyn t ca t tc o to hi qu hiu Quy trnh o to Nguyn tc hc tp ca ngi trng thnh Phn tch nhu cu o to Thit k chng trnh o to Trin khai chng trnh o to nh gi hiu qu o to Pht trin ngun nhn lc
NGO QUY NHAM, MBA

Phng php o to Thuyt trnh Tho lun nhm Bi tp tnh hung p g Bi tp nhm
Hc vin chun b mt k hoch o to c th cho n v

NGO QUY NHAM, MBA

GII THIU V O TO V PHT TRIN

NGO QUY NHAM, MBA

Gii thiu
o to v pht trin ngun nhn lc l qu trnh trang b cho nhn vin: Thng tin K nng Hiu bit v t chc v mc tiu Kh nng ng gp tch cc cho doanh nghip thng qua thnh tch tt

NGO QUY NHAM, MBA

S khc nhau gia o to v pht trin


o to
Trng tm Phm vi Thi gian Mc ch
Cng vic hin ti C nhn Ngn hn Cung cp kin thc, k nng th hi cng thc hin vic hin ti

Pht trin
Cng vic tng lai C nhn, nhm v t chc Di hn Chun b cho cng vic tng l i thi ci t lai, ng i thin kh nng lm vic hin ti

NGO QUY NHAM, MBA

Cc hot ng o to v pht trin NNL o to nh hng nhn vin o to t k nng v k th t thut Hun luyn v km cp T vn o to v pht trin k nng q qun l

NGO QUY NHAM, MBA

Nhng li ch do o to em li
Ci thin nng sut v cht lng Gim bt cc cng vic nhm chn Kh nng thch ng tt hn Gim s cn thit phi gim st cht ch Gim thiu tai nn/ri ro Tng s tha mn cng vic v gim t l b vic

NGO QUY NHAM, MBA

Nhng l do cn phi o to
Lp t cc thit b v k thut mi Thay i v phng php lm vic Thay i v sn phm cung ng, marketing v bn hng Thnh tch thp Thiu ht nhn lc Nng cao cht lng Lun chuyn cng vic

NGO QUY NHAM, MBA

Chin lc o to v pht trin


Chin lc kinh doanh S mnh Tm nhn Gi tr ct li Cc mc tiu Chin lc T&PT a dng ha chng trnh o to t Ci thin dch v khch hng Tng tc hc tp ca nhn vin Tip thu v chia s kin thc Hot ng T&PT ng dng o to trc tuyn a vic lp KH Pht trin nhn s thnh hot ng b b bt buc Xy dng trang web chia s kin thc Tng chng trnh o to dch v khch hng B ch tiu o lng gi tr ca T Hc hi Ci tin thnh tch T l phn nn ca khch hng (gim) T l b vic (gim) Mc hi lng ca nhn vin

NGO QUY NHAM, MBA

M HNH QUY TRNH O TO


nh gi
nh gi nhu cu Xc nh nhu cu u tin

Thit k

Trin khai

nh gi

Xc nh mc tiu Xy dng k hoch bi ging Xy dng/thu thp ti liu La chn ging vin La chn phng php v k thut Lp tin chng trnh
NGO QUY NHAM, MBA

La chn tiu ch nh gi Xc nh phng php nh gi Thc hin chng trnh o to Trin khai nh gi chng trnh Din gii kt qu

M hnh thit k quy trnh o to: ADDIE


nh gi nhu cu o to Thit k chng trnh o to Trin khai o to nh gi chng trnh o to

Mc ch
X h nhng ti t Xc nh h u tin trong T&PT Xc nh cc mc tiu c th ca T&PT Xc nh tiu ch nh gi

Ni dung
Phn tch t chc Phn tch con ngi Phn tch nhim v

NGO QUY NHAM, MBA

M hnh thit k quy trnh o to: ADDIE


nh gi nhu cu o to Thit k chng trnh o to Trin khai o to nh gi chng trnh o to

Xc nh mc tiu c th cho chng trnh o to Xy dng k hoch bi ging Xy dng hoc thu thp ti liu La chn ging vin Xc nh phng php T&PT X h h h Xc nh phng php nh gi Xy dng lch trnh o to Xc nh ngn sch o to
NGO QUY NHAM, MBA

M hnh thit k quy trnh o to: ADDIE


nh gi nhu cu o to Thit k chng trnh o to Trin khai o to nh gi chng trnh o to

Qun l v iu phi qu trnh trin khai chng trnh T&PT n khch hng mc tiu theo k hoch To dng mi trng hc tp hiu qu Gii quyt cc vn pht sinh

NGO QUY NHAM, MBA

M hnh thit k quy trnh o to: ADDIE


nh gi nhu cu o to Thit k chng trnh o to Pht trin chng trnh o to nh gi chng trnh o to

Ni dung:
Xc nh kt qu o to So snh gia kt qu v mc tiu Phn tch li v chi ph ch Ti t s d h h Tip tc dng cc phng php hoc nh cung cp dch v hay khng? g Xc nh chng trnh T tng lai ngn sch v phn b ngun lc

Mc ch:
-

NGO QUY NHAM, MBA

PHN TCH V NH GI NHU CU O TO

NGO QUY NHAM, MBA

Ni dung
nh ngha v nh gi Nhu cu o to M h ca h gi Nh cu t Mc ch nh i Nhu o to Qui trnh tin hnh nh gi Nhu cu o to Phng php thu thp d liu X h to c gii quyt Xc nh o ii c vn hay khng nh nh gi

NGO QUY NHAM, MBA

M HNH QUY TRNH O TO


nh gi
nh gi nhu cu

Thit k

Trin khai

nh gi sau o to

Xc nh nhu cu u tin

Xc nh mc tiu Xy dng k hoch bi ging Xy dng/thu thp ti liu La chn ging vin La chn phng php v k thut Lp tin chng trnh
NGO QUY NHAM, MBA

La chn tiu ch nh gi Xc nh phng php nh gi Thc hin chng trnh o to Trin khai nh gi chng trnh Din gii kt qu

nh gi nhu cu o to (DGNCT) l g?
nh gi nhu cu o to
Q t h s d Quy trnh c dng xc h xem vic nh i o to c cn thit hay khng

Phn tch nhu cu o to Phn tch cc d liu thu thp c trong qu trnh nh gi nhu cu

NGO QUY NHAM, MBA

nh gi nhu cu o to l g?
Mc tiu v hiu qu hot ng ca doanh nghip Thiu ht k nng ca nhn vin so vi nhng k nng yu cu hon thnh nhim v Khong cch gia k nng hin ti so vi nhng k nng cn hon thn cng vic trong tng li g g g Bi cnh/iu kin trin khai hot ng T&PT
NGO QUY NHAM, MBA

Khi qut v nh gi nhu cu


1. Thu thp d liu xc nh nhu cu 2. nh gi xem nhu cu c th c p ng bi chng trnh o to khng 3. xut gii php 4. Tnh ton chi ph ca chng trnh o to 5. La chn chng trnh o to

NGO QUY NHAM, MBA

Cc hot ng tin nh gi
Cc l do phi nh gi nhu cu o to: t c th kh phi l gii php cho o to khng hi ii h h vn Ch t c th t i kh i mt chng t h Chng ta trin khai t h trnh khng ph hp Mt lng ti chnh khng cn thit c th vo o to

NGO QUY NHAM, MBA

Cc hot ng tin nh gi
Cc du hiu cho thy phi trin khai nh g gi nhu cu: Nhn vin thiu ht k nng c bn p Thnh tch thp Cng ngh mi Sn phm mi Cng vic mi Lut mi c lin quan Khch hng phn nn Tiu chun thnh tch cao hn
NGO QUY NHAM, MBA

nh gi nhu cu o to
Mc tiu ca nh gi nhu cu o to: xem xt xem c nhu cu t t h o to h hay khng X h ai cn t Xc nh i c o to Xc nh kin thc/k nng cn c o to

NGO QUY NHAM, MBA

nh gi nhu cu o to
Ngi chu trch nhim phn tch nhu cu g p o to: Ngi qun l (c cp cao v cp trung) g q ( p p g) Cc chuyn gia lin quan Ngi nm gi cng vic

NGO QUY NHAM, MBA

Phng php xc nh nhu cu o to T nh gi H s ca cng ty k qu GTT kt G Phn nn ca khch hng Phn nn ca nhn vin Phng vn i ng qun l Kt qu kho st ca khch hng Q Quan st t Chun ngnh
NGO QUY NHAM, MBA

Quy trnh nh gi nhu cu o to


Phn tch t chc
Chng trnh o to c h tr nh C g t t hng/mc tiu ca t chc? Chi ph v li ch k vng ca chng trnh o to? l

Phn tch con ngi/c nhn


Thnh tch ca nhn vin c chng t l h cn c o to? Nhn vin no cn c o to? Nhn vin c kin thc, k nng v kh nng g? Phong cch hc tp ca nhn vin l g
NGO QUY NHAM, MBA

Quy trnh nh gi nhu cu o to


Phn tch nhim v/m hnh nng lc
Cc trch nhim/hot ng no gn vi cng vic? Kin thc, k nng, kh nng g cn hon thnh t cng vic? h h ?

NGO QUY NHAM, MBA

nh gi nhu cu o to
S lng nhn vin thiu ht k nng Mc nghim trng ca vic thiu k nng Tm quan trng ca k nng Mc k nng c th c ci thin thng qua o to k nng
<xem mu>

NGO QUY NHAM, MBA

NH GI HIU QU O TO

NGO QUY NHAM, MBA

Th no l nh gi hiu qu o to
Do d trong nh gi hiu qa o to Ngi qun l khng mun dnh thi gian cho vic nh gi Khng bit cch nh gi hoc khng hiu tm g g g quan trng

Ti sao phi nh gi
Kt ni vi chin lc ca cng ty Hi qu ca t Hiu o to. Li ch t u t (ROI).

NGO QUY NHAM, MBA

nh gi hiu qu o to
Hiu qu o to: Nhng li ch m cng ty v ngi hc nhn c t kha o to

NGO QUY NHAM, MBA

MC CH CA NH GI SAU O TO
Xc nh xem chng trnh o to c t c mc g tiu khng Xc nh im mnh, im yu ca chng trnh o to, thay i khi cn Xc nh t l chi ph- li ca chng trnh o to ch Xc nh ai nn tham gia chng trnh sau ny Xc nh hc vin no thu c li ch t chng trnh, ai khng Thu thp d liu qung b cho cc chng trnh p q g g sau ny Xy dng h thng d liu h tr cc nh qun l trong vic ra quyt nh
NGO QUY NHAM, MBA

nh gi sau o to

nh gi trc o to: nh gi o g g to c tin hnh trong qu trnh thit k chng trnh g


C th dn n thay i ni dung q C th lin quan n mt bi kim tra th C th iu chnh p ng nhu cu ca hc vin

NGO QUY NHAM, MBA

SHRM

2009

34

nh gi hiu qu o to nh gi sau o to: nh gi sau khi trin khai chng trnh o to S dng xc nh mc thay i ca hc vin sau khi tham gia kha hc g g c s dng o lng li ch u t vo o to

NGO QUY NHAM, MBA

SHRM

2009

35

M hnh 04 cp nh gi
Cp Kt qu Cu hi
DN hoc n v c tr nn tt hn nh o to? Hc vin c thay i hnh vi trong cng vic sau khi c o to? H c s dng kin thc v k nng hc? Kin thc hoc k nng ca hc vin c ci thin bao nhiu sau khi hc so vi trc khi hc? Ngi hc c thch chng trnh, ging vin, thit b GD khng? H c thy chng trnh ny hu ch khng? H c gi g ci thin? NGO QUY NHAM, MBA

Phng php o
Nng sut - Cht lng Chi ph - Li nhun Tinh thn T l b vic - Tai nn nh gi thnh tch bi cp gim st, khch hng, cp di

Hnh vi cng vic

Hc hi

Thi vit Thi thc hnh Kho st

Phn hi

M hnh 04 cp nh gi
Cp Cu hi
DN hoc n v c tr nn tt hn nh o to? Hc vin c thay i hnh vi trong cng vic sau khi c o to? H c s dng kin thc v k nng hc? Kin thc hoc k nng ca hc vin c ci thin bao nhiu sau khi hc so vi trc khi hc? Ngi hc c thch chng trnh, ging vin, thit b GD khng? H c thy chng trnh ny hu ch khng? H c gi g ci thin? NGO QUY NHAM, MBA

Phng php o

Cp nh gi v gi tr

Gi tr vi t chc i

Kt qu q Hnh vi Hc hi Phn hi

D
SHRM

C s nh gi
NGO QUY NHAM, MBA

Kh

2009

PHNG PHP THU THP D LiU


Phng vn Bng B hi Quan st trc tip Thi/kim tra v m phng D liu v kt qu nh gi thnh tch

NGO QUY NHAM, MBA

THIT K NH GI CHNG TRNH O TO nh gi sau o to


... o to ... o lng o lng

nh gi trc v sau khi o to


o to o lng

Thit k nhm ki sot k h hi h kim kt hp h gi sau nh i


Nhm 1: o to o lng Nhm 2: Khng o to o lng

Thit k nhm kim sot kt hp nh gi trc v sau khi o to


Nhm 1: o lng Nhm 2: o lng o to o lng Khng o to o lng

NGO QUY NHAM, MBA

CC QUYT NH QUAN TRNG TRONG NH GI HIU Qu O TO La chn tiu ch/cp o to


o o o o Phn hi Hc hi Hnh vi Kt qu t

La chn phng php thu thp d liu


o o o o o Phng vn Bng hi Quan st trc tip Thi/kim tra v m phng D liu v kt qu nh gi thnh tch q g

La chn thit k nh gi o to (2-4) Ngi nh gi


NGO QUY NHAM, MBA

Chn thnh cm n qu v quan tm th t theo di!

Ng Qu Nhm (MBA) Ging vin H Ngoi Thng Chuyn gia t vn Chin lc, C cu t chc v H thng qun l nhn s Email: quynham@gmail.com - Tel: 0904063835

NGO QUY NHAM, MBA

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