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nghip ca phn. Sn phm m bn la chn s l mt cng c h tr cho cng vic ca ban c tt c th s l 5 n 10 nm gi s nh s la chn ca bn l ng n. c rt nhiu doanh nghip buc phi thay i li do nhng quyt nh vi vng. La chn nh cung cp bn cn va phi t c tiu ch cung cp mt sn phm dch v c cht lng tt m va c gi c hp l. bn cn phi tm hiu cc vn nh: - Xc nh yu cu thc t ca doanh nghip trc khi la chn sn phm: vic la chn mt phn mn phi c xem nh mt d n nh bt k mt d n no khc. Cc cng vic vi quy trnh v mc tiu phi r rng. Khi xc nh c nhng ng c la chn, ta phi chn c i ng trin khai v p dng nhng bin php qun tr trong vic la chn . - Sn phm c s dng rng ri nht trn th trng: bn s d dng tm c nhng cu tr li v s chia s trn mt mi trng cng ng nu nh sn phm ca bn c nhiu ngi s dng. Bn s c t vn cng nh trao i v nghip v nhiu hn trn cc din n nu nh c nhiu doanh nghip s dng sn phm m bn ang s dng. - La chn i tc ln v c thng hiu: thng hiu ca nh cung cp c nh gi v khng nh qua cc sn phm v dch v cung cp. L mt ngi mua hng thng minh chc chn bn s la chn sn phm m bn bit v c tn nhim trn th trng v bn s yn tm hn khi s dng sn phm . - Yu cu trnh by Demo sn phm: ngoi vic tm hiu sn phm qua vic gii thiu v ti liu lin quan, bn nn yu cu nh cung cp gii thiu thc t yu cu nghip v ca bn trn sn phm bn c mt ci nhn trc quan v su rng hn v sn phm. Sau mi ln trnh by ca tng nh cung cp ta phi lp tc lm bng nh gi sn phm xem xt so vi cc sn phm khc. - n thm nh cung cp: vic n thm nh cung cp s gip bn bit c quy m ca doanh nghip, mi trng v phng php lm vic ca nh cung cp. y thc s
l :Chm nghe khng bng mt thy iu ny s gip bn t nin tin tt nht v i tc m bn la chn. - Tm hiu qua cc khch hng s dng sn phm ca nh cung cp: y l mt vic bn nn lm khi la chn sn phm. Vic tm hiu t nhng doanh nghip ang s dng dch v ca nh cung cp bn cn s cho bn bit c thc s sn phm. Cc cu hi m bn cn phi chun b nh: im hay nht ca phn mm l g? im g cha t yu cu, cc chc nng c p ng tt khng, vic h tr nh th no - Gi bn ca sn phm: Phn ny ngh cc nh cung cp cho bit v gi c. Phi lu vo giai on ny, khi nh cung cp cha kho st k yu cu ca bn th kh c th tr li c gi c ca phn trin khai m ch c th cung cp gi ca ring phn mm. V vy bn phi d phng ngn sch cho phn trin khai l t 1 cho n 2 ln gi phn mm i vi cc doanh va v nh, v t 3 n 5 ln gi phn mm cho cc doanh nghip ln. - Thi im la chn mua sn phm: L tng nht l ta bt u s la chn trc 6 thng trc khi bt u trin khai ng dng. Lu l trin khai vo ngay cui nm hoc u nm mi khng phi l thi gian tt. Chng ta phi xc nh rt r: 1. Khi no bt u qu trnh la chn? 2. Khi no s ra quyt nh? 3. Khi no s bt u vic trin khai? 4. Khi no vic trin khai s kt thc? - La chn thng qua u thu: nu nh gii php ca doanh nghip ca bn yu cu c quy m v chi ph ln, th vic t chc u thu. Ti liu mi thu dng xc nh cc nh cung cp phn mm p ng cc yu cu t ra.Ti liu mi thu gip ta tin chc chn l tt c cc nh cung cp u la chn trn cng mt tiu chun v cc bng tr li s gip ta d dng theo di v so snh.
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Trn y l mt s phng php m chng ti a ra, hi vng s gip c bn s la chn c mt nh cung cp ph hp v hiu qu cho doanh nghip ca bn. La chn phn mm l mt la chn cng c lm vic cho bn, phn mm v dch v c tt th cng c ca bn mi pht huy c hiu qu trong cng vic ca bn. Chc cc bn thnh cng. Tiu ch nh gi phn mm: Nu l 1 sn phm hu hnh chng ta c th cm nm, s m trc khi quyt nh mua. Nhng i vi 1 phn mm l 1 sn phm v hnh th chng ta nn la chn nh th no? l bi ton kh i vi giai on th trng phn mm cha n nh hin nay. Vy t ra 1 nguyn tc hay 1 tiu chun cho phn mm rt kh nn cc doanh nghip phi t t ra cc tiu chun hn ch ri ro ca mnh:
1. p ng y cc tiu chun: - Cc yu cu ca tiu chun Vit Nam v Quc t (nu c hot ng lin quan n nc ngoi): - Tiu chun ny hu ht cc cc nh cung cp phn mm u p ng. 2. Kh nng p ng nhu cu qun l ni b ca doanh nghip:- Cc chnh sch ca doanh nghip lun thay i theo nn phn mm phi linh hot trong p ng nhu cu ny. Cc doanh nghip thng mc sai lm ny nhiu nht v khng bit trong tng li mnh s mun v cn ci g. 3. Tnh linh hot:- Cc quy nh, bo co ca c quan nh nc lun thay i bn cnh doanh nghip cng pht trin. Phn mm phi uyn chuyn p ng cc nhu cu ny. 4. Kh nng giao tip lin kt vi cc ng dng kh: - Trong qu trnh lm vic doanh nghip vn cn s dng cc cng c vn phng nh Word, Excel,... Phn mm k ton phi Import/Export c cc ti liu ny. 5. chnh xc:- K ton i hi tnh chnh xc. Vy phn mm k ton khi ng dng phi p ng yu cu ny k ton cui thng khng phi ngi kim tra hay so snh s liu.
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6. Tnh bo mt:- Tiu chun ny nghe c v " Bit ri kh lm ni mi" nhng nhiu phn mm vn khng p ng c. 7. Ch bo hnh, bo tr:- Nh cung cp phi ng hnh cng doanh nghip trong sut qu trnh ng dng. y l tiu chun kh quan trng v nhiu doanh nghip phn mm sau khi cung cp ri bin mt theo thi gian doanh nghip t xoay s vi bao thay i ca mi trng bn trong, bn ngoi. 8. Gi c:- Chng ta quen s dng phn mm min ph, ***** (a 8.000 VND) nn khi s dng phn mm bn quyn s chong ngp vi chi ph ca n. cng l 1 hn ch ca s pht trin cng nh h tr ca cc nh cung cp phn mm. 9. Phn cng h tr n u: H tr in cc loi my in no? Thng tin in ra c ng khng? (c in a ch khch hng khng hay ch in tn? c in L - Hng Dng khng? C in...) My c m vch h tr ra sao? t tin, my in m vch. mn hnh hin th gi... Cn in t.. 2. Bo co: ngi mua hay b qun phn bo co, trong khi phn ny l phn quan trng nht. Khng c bo co th phn mm cng ch l mt ci my ghi chp li cc giao dch mua-bn. Bo co phi rng v su c th theo di st sao vic qun l cng nh phn tch tnh hnh kinh doanh. Theo kinh nghim th mt phn mm qun l kho v bn hng cn t nht l gn 50 - trn 70 bo co (ty quy m). 3. Lm cch no xc nh c s liu ng sai: i tc phn mm c a ra tiu chun no nh gi s liu (v d nh tn kho) l ng hay sai? ng sai y c 2 phm tr: so vi thc t v sai do phn mm b li. Cho d l phn mm b li th cng phi c cch nh gi s liu ng sai th no (thng i tc phn mm s lng trnh vn ny v kh phc tp). 4.Thng tin lu vo c s d liu c khng? Nu khng th chc chn rng cc bo co phn tch s khng c tt. V d: nu hng ha ch c 1 nh cung cp th chc chn s khng th no c bo co phn tch nh cung cp tt nht c. 5.C ch bo mt: Bo mt thng tin km s lm gim s tin cy ca phn mm (xin vui lng tham kho thm nh gi bo mt v nh la h thng c cp trc : Vn nh la h thng v Vn bo mt) 6. Giao din: Giao din phn mm c d nhn, d hiu v d dng khng? Nu thao tc phn mm khng thun tin s gy cn tr, kh khn cho qu trnh s dng (nhp hng phi bm thm my tnh tnh gi, bn hng thao tc chm chp...) Ngi vit phn mm li khng phi l ngi trc tip s dng nn kh trnh to ra sn phm kh hiu,
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kh dng. Cn c mt s lng khch hng ng v tip nhn gp hon thin phn mm. 7. C c ch no gim st s trung thc ca nhn vin khng? C ch h tr n u? C chc ch khng? Chc ch nhng c m bo c tnh tin dng khng? Vic phn quyn ca sn phm phi cng chi tit cng tt. Sn phm phi c kh nng lu vt ngi dng v trong qu trnh qun l s c nhng vn buc bn phi truy xut c d liu theo qu trnh. 8. Phn mm dnh cho chuyn ngnh: Phn mm qun l dnh cho thuc s khc dnh cho qun o, giy dp hoc ca hng cafe. Nu i tc phn mm khng ch ra c s khc bit m ch cung cp mt phn mm chung chung th chc chn rng vic qun l s khng chi tit do c th mi ngnh hng s khc nhau. 9. Cng ngh - Thit K: V cng ngh th cng ngh ny l c hay mi, cng ngh c th x l s chm v khi cc cng ngh l thuc thay i (nh windows thay i) th s khng th chy c na. Thit k phn mm c kh nng m rng p ng nhu cu qun l ring bit, c bit khi cng vic lm n ca ngi mua khm kh i hi m rng kinh doanh? Vic kim tra tnh hp l bn quyn ca nh cung cp v sn phm cng l mt trong nhng yu t quan trng. Bi bn la chn mt sn phm c bn quyn y v ng php lut tc l bn ang gp phn pht trin ngnh CNTT nc nh. 10. Ch hu mi: Phn mm c dng rng ri cha? Uy tn cng ty cung cp phn mm th no? Cng ty c thnh lp bao lu? Bo hnh, hu mi th no? Nhn vin bo hnh c nhit tnh khng? Phn mm khi mi a vo s dng, do ngi mua cha nm r phn mm nn thng s c thao tc cha ng, cn h tr nm phn mm hn th bn i tc c thc hin tt khng?
Cng vic ca nh qun tr: Ti nng v bn lnh l hai yu cu chnh cho chc danh gim c thng tin bn cnh s am hiu vn hnh b my Cng ngh thng tin (CNTT). Nh vy thng tin lc ny khng ch l li th cnh tranh tc thi trn cc thng trng m l c chin lc lu di, t u t vo ci g, u n p dng cng ngh no. Chnh nh vai tr ca CIO m s chuyn ha thng tin thnh tri thc tr nn r nt, to thnh cng c nh cao cho vic pht trin doanh nghip v thng tin thng qua vic s dng mng li CNTT thay cho cc hot ng truyn thng.
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"Trong th gii kinh doanh d liu: CEO bit s qua v tt c mi th, CIO bit mi th v mt ci g nhng h lun li nhng vn cha c gii quyt trc khi h ra i ng mt vai tr quan trng v phng din cng ngh trong cc t chc, nh qun tr h thng thng tin lm tt c mi th t vic lp nn nhng k hoch kinh doanh cho n vic gim st an ninh ca h thng, iu khin s vn hnh ca mng li thng tin v iu khin cng vic ca nhng nhn vin cng ngh thng tin cp di hn. Nhng nhn vin ny l cc nh qun l, s gim st hng lot dch v dnh cho ngi s dng nh l ni gii quyt nhng cu hi thc mc, nhng vn ca nhn vin. Cc nh qun tr h thng thng tin ny cng c th nng cp phn cng v phn mm da trn nhng kinh nghim k thut m h c. Vic m bo kh nng hu dng, tnh lin tc, tnh an ninh ca dch v cng ngh thng tin v h thng d liu l nhim v quan trng ca cc nh qun tr.