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  • Arbol de Causas

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    Gardenia Cañari
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    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
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    47 views2 pages

    Arbol de Causas

    Uploaded by

    Gardenia Cañari

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 2

    ARBOL DE PROBLEMAS

    CONSECUENCIAS Perdida de merado por falta de servicio de calidad Atencin Eficiente Clientes insatisfechos

    PROBLEMA

    CALIDAD DE SERVICIO EN LAS AGENCIAS DE VIAJES Y TURISMO

    CAUSAS Ineficiente servicio Capacitacin permanente No existen normas tcnicas de calidad

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