Professional Documents
Culture Documents
CNG TY CP XDTM V O TO 8
Qu trnh qun tr thc hin cng vic gip nhn vin thc hin cng vic theo mc tiu v
yu cu ca Cng ty. Tuy nhin, nu thc hin khng ng, n c th gy ra s tc gin,
tht vng v to cm gic khng cng bng trong Cng ty.
3. Li ch vi nhn vin:
Qu trnh qun tr thc hin cng vic gip nhn vin hiu c vai tr, trch nhim, cc
k vng v yu cu mc hon thnh. N cng to ra cch thc xc nh r cc yu
cu/k vng, ghi nhn li kt qu, v iu chnh cc yu cu theo s thay i ca mc tiu
hay mi trng lm vic.
4. Cc quy tc hng dn:
a) nh gi, o lng thc hin cng vic m khng phi c s trao i v lp k hoch
thc hin ph hp.
b) K hoch thc hin cng vic v nhng nhn xt/trao i lin tc m bo bnh ng,
cng khai vi nhn vin. Ngi qun l lp k hoch thc hin cng vic trn c s mc
tiu, cc tr ngi v gip nhn vin vt qua nhng kh khn, sai st c th xy ra.
c) Khng nn c s ngc nhin v kt qu nh gi thc hin cng vic vo cuc hp nh
gi nh k. Khi ngi qun l v nhn vin tho lun v nh gi thc hin cng vic, c
hai cn bit mc tiu, yu cu no nhn vin cha t c. S theo di, trao i lin
tc trong k m bo khng c s ngc nhin.
d) Lun ghi nh rng khng giy t, vn bn no c th ci thin c kh nng thc hin
cng vic. Nu mt ngi qun l thit lp c mi quan h tt vi nhn vin v lun tp
trung pht trin nhn vin hay ci thin kt qu thc hin cng vic, th nhn vin v b
phn s hon thnh mc tiu.
e) nng cao kh nng thc hin cng vic, nhn vin cn phi c nhn kin phn
hi, nhn xt. Nhn xt phi c th v khch quan. Nu nhng nhn xt khng r rng,
chung chung hoc mang tnh ch quan s dn n h thng nh gi khng hiu qu.
5. Lp k hoch thc hin cng vic:
u k nh gi ngi qun l v nhn vin cng lp k hoch thc hin cng vic bao
gm: Xc nh trch nhim c th, mc tiu c nhn v o lng nh gi nh th no. N
c th bao gm c vic xc nh v gii quyt cc vn . Khi lp k hoch cn lu :
- Xem xt li cc mc tiu ca Cng ty v b phn khuyn khch nhn vin tham gia lp k
hoch nhn vin c th ng gp nhiu hn na vo cc mc tiu .
- Chnh thc xc nh cc nhim v ch yu (ghi chp li).
- Vi mi nhim v cn xc nh r cu hi lm th no chng ta c th bit rng nhn
vin hon thnh cng vic (tho lun v tiu chun v cc yu cu mc hon thnh).
- Xc nh r nhng ro cn c th nh hng n kh nng hon thnh mc tiu, nhim v
c giao.
- Vi nhn vin, hy lp k hoch khc phc kh khn/ro cn (thng qua o to, ci tin
cc thit b.).
Tho lun v k hoch ci thin kh nng thc hin cng vic v cam kt em li g cho
nhn vin.
Ghi chp, lu gi li k hoch, bao gm l trnh thi gian, cc nh gi qu trnh nh gi
li v cung cp cho nhn vin bn copy.
Xy dng l trnh thi gian (theo nguyn tc lin tc).
a ra cc bin php khuyn khch v h tr nhn vin.
Vit 1 bn tm tt v ni dung tho lun.
4. Cc bc tip theo
Khuyn khch nhng thay i tch cc.(nu c).
Cng nhn v ghi chp li nhng tin b, thnh tch trong thc hin cng vic.
Tm tt li ni dung tho lun phn 1 n phn 3 nu cn thit.
Lin h vi phng nhn s khi khng ci thin c kh nng thc hin cngvic.
Hon chnh cc bo co, biu mu ca tt c cc bui tho lun (ngy, thi gian, thnh vin
tham gia, ni dung c thng nht).
Nhng lu /ch dn trong qu trnh tho lun nh gi.
Xem xt li tt c cc bui tho lun v thc hin cng vic din ra trong k trc khi tin
hnh k nh gi thc hin cng vic chnh thc.
Xp xp thi gian tho lun trc tip (khng s dng in thoi, gp khch hng... ).
Dnh thi gian cho nhn vin ni v ch lng nghe.
Tp trung vo vn cn gii quyt, khng phi con ngi. Tin hnh x l vn trnh
pht sinh, bt ng trong qu trnh giao vic hoc bo v quan im.
Cn dnh thi gian chun b tt ni dung tho lun.
Ni dung, dn chng c th.
Khng ha nhng g m khng th gi li.
Phi nhn thc c rng vic ngng tho lun c th xy ra khi im lng l vng.
Lng trc nhng phn ng c th ca nhn vin v chun b cc phng n gii quyt
ngay lp tc.
Chun b cc gii php x l cc bt ng (gi bnh tnh ).
Phn hi nhanh chng khi nhn vin khng t c mc tiu.
IV CC BC THC HIN NH GI
1. Mc ch:
Ti liu ny gip ngi qun l v nhn vin cng chun b lp k hoch v tin hnh
ton b qu trnh qun tr thc hin cng vic, t bc lp k hoch thc hin cng vic,
ti khi nh gi thc hin cng vic v gii quyt vn . Ti liu ny c s dng cng
quy nh, mu biu phc v chng trnh qun tr thc hin cng vic, gii thch tng bc
qun tr thc hin cng vic.
2. S dng nh th no:
y l ti liu c tnh cht tham kho. S dng ti liu nh mt ti liu nh km mu
PL02 ca nhn vin.
Cung cp cc thng tin c bn:
Tn nhn vin: ..
M s nhn vin: .
Ngy thng nm sinh://
Chc v hin ti: .
3. nh gi 03 thng:
Gii thch qu trnh qun tr thc hin cng vic cho tt c nhn vin (gii thch theo
nhm).
Tip thu kin ca nhn vin qu trnh tr nn tin ch v hiu qu hn.
iu chnh nhng thay i cn thit cho k nh gi ti.
4. Lp k hoch thc hin cng vic:
Chun b bc 1: Ti xem xt v hiu qu trnh qun tr thc hin cng vic ; Ti hiu
c vai tr ca v tr cng nh cn phi ng gp nh th no cho mc tiu chung ca c
b phn v Cng ty ; Ti sn sng c gii thch/chia s mi lin h gia cng vic ca
c nhn vi cng ty ; Ti tp hp y cc ti liu (ti liu k hoch thc hin cng
vic, m t cng vic, kt qu nh gi thi gian trc...) ; By gi th ti sn sng thc
hin.
Chun b bc 2: Gii thch cho nhn vin cch thc v mc ch ca k hoch thc hin
cng vic. ; cung cp (hoc tip nhn) thng tin v ngi thc hin l thng tin chng ta
cn trong qu trnh lp k hoch thc hin cng vic ; Thng bo cho nhn vin v chun
b cho cuc hp ; Sp xp thi gian ca cuc hp.
5. Cht ngy hp:
Trc cuc hp, xc nhn vi nhn vin m bo h sn sng, khng c thc mc no.
Sn sng thc hin.
6. Lp k hoch cuc hp:
Sp xp sao cho khng b n iu, nhm chn (iu ny rt quan trng).
Hy cng ngi tho lun.
Xem xt mc tiu ca cuc hp v cch thc tin hnh.
7. Xem xt li chin lc, mc tiu ca Cng ty nu cn:
Xem xt li chin lc, mc tiu ca b phn, v hi xem nhn vin cn c xut hay
kin thay i khc khng.
Xem xt tng th cc trch nhim cng vic ca nhn vin (theo Bn m t cng vic).
Tho lun xem cc trch nhim cng vic cn gi tr, chnh xc v ph hp khng.
Mu PL01
Mu PL02
A2 im nh gi
1. Kt qu thc hin cng vic thi gian qua nh th no: tt, t yu cu hay km. Gii
thch l do v sao?
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7. Bn c th lm g nng cao cht lng thc hin cng vic trong v tr hin ti?
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9. Kinh nghim hay cc kho o to no s gip bn lm vic hiu qu hn trong thi gian
ti?
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10. Bn suy ngh nh th no v phng php tr lng theo phng php c (p dng t
khi thnh lp n nm 2010?
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11. Bn suy ngh nh th no v phng php tr lng mi theo nng sut lao ng tnh
theo thang im?
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Phn B: nh gi ca ngi qun l trc tip sau khi tham chiu kin t ng gi
ca ngi nh gi
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Ngi nh gi
Chc v
Mu PL03
im
nh gi
2
2
2
2
2
2
2
2
2
Stt
Thi gian
hon thnh
Tnh cht ca
cng vic
im
nh gi
Tng B
70
Stt
Tng A
Tng B
Tng cng
Mc hon thnh
Hon thnh xut sc
Cp 1
Cp 2
Hon thnh tt
Cp 1
Cp 2
Hon thnh
Thi gian
hon thnh
Tnh cht ca
cng vic
im
nh gi
100
Cp 1
Cp 2
.
Khng hon thnh
Ch k nhn vin:
Ngy: ..//.
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III. Nhn xt nh gi ca gim c:
Ch k:.
Ngy: ..//
Ghi ch: Sau khi xc nhn, nhn vin copy gi mt bn, chuyn bn gc cho Ngi qun
l lm cn c nh gi chnh thc v lu ti Phng TCL-HC. Ch k xc nhn ca
Ngi qun l khng c ngha l s ng v kt qu t nh gi ca nhn vin.
BNG VN BN
NGY
BI AI
Ln 1
Ln 2
Ln 3
QUN L NHN XT:
IN CA NHN VI N I VI S NHC NH
(Nu nhn vin khng c kin g th c ngha l Anh/Ch ng vi bn nhc nh ny)
Mu PL05
nh lm vic
trong cng vic
trong ni b
Cu th trong cng
Khng tun theo s phn
Vi phm quy tc an
vic, gy hu qu
cng, b tr cng vic
ton lao ng
nghim trng
Th l vi ng nghip/
Lm hng ti sn/ thit b
Lm vic thiu cn
khch hng
do bt cn, s dng sai
trng, vi phm chun
quy trnh
mc ngh
Cht lng cng vic
Vi phm chnh sch v
Cc li khc
km, nhc nh nhiu
quy nh ca cng ty
ln
Cnh co trc
Bng li ni
Bng vn bn
Ngy
Ngi gim st
Cnh co ln 1
Cnh co ln 2
Cnh co ln 3
Ngi qun l trnh by
Ngy xy ra
../../
Hnh ng
Cnh co
Theo di
nh ch
Sa thi
Khc
Hu qu ca hnh ng trn :
Ti c v hiu bn cnh co ny
Ch k nhn vin :..Ngy //.
Ch k ngi gim st :.Ngy //.
Kim tra : ..Ngy//..