OpenText File System Archiving Release Notes

10.2.0 2013-01-31

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Contents
1.1 Release Notes Revision History ................................................................................................ 3 2.1 New Features ............................................................................................................................ 3 2.1.1 2.1.2 2.1.3 2.1.4 2.1.5 2.1.6 2.1.7 Archive empty files ....................................................................................................... 3 Reliably archive very large files .................................................................................... 3 Support OTDS .............................................................................................................. 3 Secure / unadulterated archiving .................................................................................. 4 Usability of Archive Job wizard ..................................................................................... 4 Handling Restore and Report Jobs .............................................................................. 4 Automatic Synchronization of Permissions .................................................................. 4

2.2 Deprecated Features ................................................................................................................. 4 3.1 Packaging and Delivery Information .......................................................................................... 4 3.2 Related Documentation ............................................................................................................. 5 3.3 Documentation Errata ................................................................................................................ 5 4.1 Supported Systems ................................................................................................................... 6 4.2 Compatibility Matrix ................................................................................................................... 7 4.3 Supported Platforms .................................................................................................................. 7 4.3.1 Supported Virtualization Software ................................................................................ 7 4.4 Supported File Servers .............................................................................................................. 8 4.5 Language Support ..................................................................................................................... 8 5.1 Installation Notes ....................................................................................................................... 8 5.1.1 Required Runtime Components ................................................................................... 8 5.2 Upgrade Notes .......................................................................................................................... 8 5.3 Patches ...................................................................................................................................... 8

OpenText File System Archiving 10.2.0 Release Notes 2

1 Introduction
These Release Notes provide an overview of OpenText File System Archiving 10.2.0, including new features, delivery information, and supported platforms. OpenText recommends that you read these Release Notes in conjunction with the documentation included with the software package. If any conflicts exist, the Release Notes supersede the other documentation. We also recommend that you check the OpenText Knowledge Center (https://knowledge.opentext.com/) for any patches or documentation updates that may have been posted after the initial release of OpenText File System Archiving 10.2.0.

1.1 Release Notes Revision History

Release Notes Revision Number
1.0

Modification Date
2012-11-14

Section Modified

Modifications

All

Initial release

2.0

2013-01-31

3.3

Added Documentation errata

2 About OpenText File System Archiving

OpenText File System Archiving 10.2.0 enables you to integrate all of your documents into your business processes and improve efficiency. Now, all authorized employees have rapid access to documents no matter where they are working from.

2.1 New Features

OpenText File System Archiving 10.2.0 includes the following new features.

2.1.1 Archive empty files

Empty files can be archived in combination with Archive Server and Archive Storage Provider.

2.1.2 Reliably archive very large files

Very large files of more than 4 GB and up to 100 GB are reliably archived in combination with Archive Server and Archive Storage Provider.

2.1.3 Support OTDS

Content Server users and groups created with OpenText Directory Services are now supported.

OpenText File System Archiving 10.2.0 Release Notes 3

2.1.4 Secure / unadulterated archiving

The archiving process for each file is now secured with CRC32 checksums in combination with Archive Server.

2.1.5 Usability of Archive Job wizard

Pages of the Archive Job wizard have been redesigned and reordered for reasons of clarity and comprehensibility.

2.1.6 Handling Restore and Report Jobs

Restore and Report Jobs have been redesigned to be more similar to the handling of Archive Jobs. Restore and Report Jobs are now created with dedicated wizards and log and report viewing has been simplified.

2.1.7 Automatic Synchronization of Permissions

Permission changes on the shortcuts in the file system can automatically be synchronized to the target objects in Content Server. A dedicated synchronization job has been created for that purpose.

2.2 Deprecated Features

The following features have been deprecated in this release. n/a

3 Packaging and Documentation

Downloads and documentation for OpenText File System Archiving are available in the OpenText Knowledge Center (https://knowledge.opentext.com/).

3.1 Packaging and Delivery Information

The software and documentation for OpenText File System Archiving includes: ISO-9660 images with the software. There are two ISO-9660 images, one for installation on 32-bit and one for installation on 64-bit operating systems. Both images contain the following software packages: o OpenText File System Archiving Configuration Module 10.2.0 o OpenText File System Archiving Document Pipeline 10.2.0 o OpenText Document Pipeline Base 10.1.1 o OpenText Document Pipeline Perl 10.1.1 o OpenText Document Pipeline Info 10.1.1 OpenText File System Archiving Installation Guide

OpenText File System Archiving 10.2.0 Release Notes 4

OpenText File System Archiving Administration Guide

3.2 Related Documentation

For additional information on OpenText File System Archiving, or for supplemental information on related products, refer to the following documents, which are available in the OpenText Knowledge Center (https://knowledge.opentext.com/). Content Server documentation (https://knowledge.opentext.com/knowledge/cs.dll/Open/16535316) OTDS documentation (https://knowledge.opentext.com/knowledge/cs.dll/Open/18985272) Archive Server documentation (https://knowledge.opentext.com/knowledge/cs.dll/Open/16476878) Document Pipeline documentation (https://knowledge.opentext.com/knowledge/cs.dll/Open/16477213)

3.3 Documentation Errata

3.3.1 Administration Guide
1. Section 1.2 Configuring Archiving Jobs In the section To configure an FSA archiving job, topic 3. Archive settings page should read: Archive Settings Page: shortcut, logging, records management, and document creation. Storage Provider configuration is longer available in this page. 2. Section 1.2.4 Archive Settings Page Below the screenshot, the sentence You can directly select the storage provider or you choose to apply the storage rules to new objects. is obsolete. FSA no longer allows to select the storage provider directly, instead the storage rules are evaluated for each object. The section Storage Provider Section (between Document Pipeline section and Creating Documents section is obsolete. This section is no longer present on this page.

3.3.2 Install Guide

1. Section 2.2.3 Connecting Content Server to Archive Server (Archive Storage Provider Module) The following hint should be added: One or more of the following storage rules can be used to select files uploaded with FSA:

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Rule
Category name is ? Volume ? For documents that are archived into the FSA Volume; not for archiving into personal workspaces or custom folders Stored below ? Can be used when all archive jobs use the same target folder or create a dedicated rule for each archive job when different target folders are used. Object Type in ? Note: this rule includes all documents not only those created with FSA

Value
FSA Document FSA

Select the FSA target folder

Document (subtype 144)

4 Supported Environments and Compatibility

This section provides details on supported platforms and version information.

4.1 Supported Systems

OpenText File System Archiving version 10.2.0 consists of the components: File System Archiving Configuration File System Archiving Document Pipeline

Operating OpenText File System Archiving requires a number of additional software components: Software
OpenText Content Server (UTF-8)

Version
10 SP2 (c)
1

C: certified

OpenText File System Archiving 10.2.0 Release Notes 6

Software
OpenText Archiving for Content Server OpenText Directory Services (ECM Suite, Runtime & Core Services) OpenText Content Server Directory Services OpenText Records Management OpenText Archive Server Livelink ECM Secure Connect

Version
10.0.1 10.2.1 10.0.0 10.2.0 10.1.1 9.7.1
2

4.2 Compatibility Matrix

For details on compatibility between OpenText products, refer to the Compatibility Matrix (https://knowledge.opentext.com/knowledge/llisapi.dll/open/15507401) in the OpenText Knowledge Center.

4.3 Supported Platforms

File System Archiving Document Pipeline is supported on: Microsoft Windows Server 2008 R2 (64-bit) Microsoft Windows Server 2003 (R2) SP2 (64-bit, 32-bit) Microsoft Windows XP SP3 or later (64-bit, 32-bit) Microsoft Windows 7 SP1 or later (64-bit, 32-bit)

File System Archiving Configuration: All platforms supported by OpenText Content Server

4.3.1 Supported Virtualization Software

Microsoft Windows Server 2008 R2 Microsoft Hyper-V R2 VMware ESX

Optional

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4.4 Supported File Servers

File System Archiving supports the following file servers: Microsoft Windows Server 2003 / 2008 Samba 3.0.x on Linux, AIX, Solaris, HP-UX

Other platforms only on request; may require consulting through OpenText Global Services.

4.5 Language Support

OpenText File System Archiving is currently localized in the English only. Future releases may add additional languages.

5 Installation and Upgrade Notes

This section provides additional installation and upgrade information, including related or third party product information and any required critical patches.

5.1 Installation Notes

Before you install OpenText File System Archiving, review these additional installation notes and verify related product or third party product requirements.

5.1.1 Required Runtime Components

OpenText File System Archiving 10.2.0 requires the Microsoft Visual C++ 2008 Redistributable Package (x86). This package installs runtime components of Visual C++ Libraries required to run applications developed with Visual C++ on a computer that does not have Visual C++ 2008 installed. The redistributable package can be downloaded from the Microsoft Website: http://www.microsoft.com/download/en/details.aspx?id=29

5.2 Upgrade Notes

Before you upgrade, review these instructions. Upgrade instructions are available in the File System Archiving installation guide.

5.3 Patches
The following patches must be applied to OpenText File System Archiving 10.2.0. OpenText also recommends that you check the OpenText Knowledge Center (https://knowledge.opentext.com/) for any patches or documentation updates that may have been posted after this release.

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The combination with OTDS requires at least the Runtime and Core Services 10.2.1 Patch-011.

6 Fixed Issues
This section provides information about past issues that have been fixed in this release.

Issue Name
FSA-754

Issue Description
Statistics for restore jobs have been added to the restore job logs. The statistics provide an overview how many documents have been restored by the job.

FSA-767

Let end user decide which version of the file should be retrieved. The new shortcut command versions opens the overview page with all versions of a document.

FSA-862

Customer has legal requirement to archive 0 Byte mails via FSA. Archiving of empty files is now supported in combination with Archive Server

FSA-872 FSA-995 FSA-1055

Support for OTDS has been added. The restore jobs can now also restore empty folders. The format of exported archive job logs has been modified to allow easy import of the exported data in programs like Excel.

7 Known Issues
The following known issues exist in this release.

Issue Name
FSA-1216

Issue Description
Documents in the check permission report pipeline end in the error queue of the fsa_matchusers DocTool, if the ACL of the shortcut file contains a user or group that cannot be matched to a Content Server name. The report job ends with status OK in this case and the report does not list the documents from the error queue. The document pipeline error queues should be checked before viewing the report result.

FSA-1211

Extracting office properties is only supported with Office 97 (or later) file formats.

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Issue Name
FSA-847

Issue Description
Case sensitive Content Servers: If the content server is case sensitive it is possible that documents and folders are created multiple times. This happens if the case of the folder / documents changes between two archive job runs, e.g., a folder is renamed from Folder to FOLDER.

FSA-988

Files with the same extension as the shortcuts: Files with the same extension as the shortcuts are not archived, because FSA uses the shortcut extension to recognize already archived files.

FSA-761

Windows Indexing Service can lock files: The Windows indexing service may lock files currently processed by FSA. This is a problem if the indexing service locks files in the document pipeline directory and FSA tries to delete those files. The document pipeline directory should therefore be excluded from the Windows Indexing service.

FSA-937

White Space Stripping: Content server automatically strips leading and trailing white-space from node names. If you archive two files one called "test.txt" and one called " test.txt" (with a leading space) you get one Content Server Node with two versions. When you run a keep originals archive job again on these files, the file " test.txt" (with the blank) will be submitted again to the document pipeline, because of the automatic white-space stripping FSA cannot decide whether is file is already archived or not.

FSA-994

Files with modification times in the future: For files with modification times in the future the check whether they are already archived always yields a negative result because the file system object will always be newer than the content server objects. Therefore, such files will be archived whenever an archive job is executed on those files regardless whether they are already archived or not.

FSA-1005

Log history of Scheduled Archive Jobs: The log history of scheduled archive jobs shows extra entries whenever the archive job is created / updated. This extra entry is characterized by identical start / stop times, status ok and all counters showing zero. The job is not actually executed at these times.

FSA-731

Accessing Archive job Log Pages with Internet Explorer:

OpenText File System Archiving 10.2.0 Release Notes 10

Issue Name

Issue Description
The Archive Job log pages offer text boxes to access individual pages of the log or individual runs of the Archive Job directly by entering the page number. With Internet Explorer the selected page cannot be accessed by pushing the Enter key. Instead the focus must be taken away from the text box by pushing the Tab key or by clicking somewhere outside the text box.

FSA-698

Extracting Document Properties: The DocTool fsa_extractofficeproperties can only handle file names with a maximum length of 260 characters.

FSA-212

Extended Search: To search for File System Attributes and Access Control List attributes in the FSA Document category, the attributes must be customized as Show in Search in the category FSA Document.

FSA-153

Pathname filter with MSSQL databases: The path name filter in the View Log page does not work if the path name contains non Latin characters and the database is a MSSQL server.

FSA-108

Permissions in Content Server: Well-known groups like Everyone or CREATOR_OWNER have to be created in the Content Server manually.

FSA-105

Case sensitivity of folder / file names: Generally all folder and file names are treated in a case sensitive way. However, when folder or filenames contain non US-ASCII characters (e.g., , , ) the non ASCII part of the file or folder name is case sensitive.

FSA-104

Long folder of file names in the job monitor (View Log): When monitoring archive jobs via the view log feature, file and folder names which are longer than 250 characters are cut to 250 characters and an ellipsis () is appended to the name.

FSA-97

Restoring shortcut files: When restoring short-cut files on the file servers only the read-only and archive file

OpenText File System Archiving 10.2.0 Release Notes 11

Issue Name

Issue Description
system attributes can be restored.

FSA-65

Multiple values for folder or file names: In all dialogs where a folder or a file name can be entered it is possible to enter multiple values by using the semicolon (;) as a separator. If one of the entered file names or folder names contains a semicolon itself it must be replaced by a wildcard (? or *).

FSA-5

Access to network shares: Network shares must be accessed via the UNC path name (e.g., \\server\share\folder). Mapped network shares cannot be accessed via their drive letter.

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8 Contact Information
OpenText Corporation 275 Frank Tompa Drive Waterloo, Ontario Canada, N2L 0A1 Email: support@opentext.com Knowledge Center: https://knowledge.opentext.com For more information, visit www.opentext.com

Copyright 2012 Open Text Corporation. Visit online.opentext.com. OpenText is a trademark or registered trademark of Open Text SA and/or Open Text ULC. The list of trademarks is not exhaustive of other trademarks, registered trademarks, product names, company names, brands and service names mentioned herein are property of Open Text SA or other respective owners.

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