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BNG THEO DI SA I
STT Trang Ni dung sa i Ngy sa i Ngi sa

Bin son

Kim tra

Ph duyt

Ch k

1. Mc ch:

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- Quy nh cc thao tc v trnh t kim x l li trm BTS. 2. Phm vi p dng: p dng cho nhn vin trc phng NOC ca CNKT, nhn vin ng cu thng tin ca CNKT, cng tc vin k thut. 3. Ti liu vin dn: - Quy trnh ng cu thng tin . 4. nh ngha: - CTT - NOC - NV - CTV : ng cu thng tin : iu hnh Vin thng : Nhn vin : Cng tc vin

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5. Ni dung 5.1: Lu
STT Ngi m nhim Nhn vin trc NOC tnh Ni dung cng vic
Pht hin v phn loi li

Ghi ch
Mc 5.2.1

Nhn vin trc NOC tnh Phng KT & i QLVHKT thuc CNKT tnh

Yu cu sa li

Mc 5.2.2

Phng KT & i QLVHKT thuc CNKT tnh Nhn vin trc NOC tnh Phng KT & i QLVHKT thuc CNKT tnh

X L Li

Mc 5.2.3

Kt qu X L Li

N
Mc 5.2.4

YN Nhn vin trc NOC tnh, Phng KT 5 Phn tch v nh gi li

Muc 5.2.5

Nhn vin trc NOC tnh

Kt thc sa li

Muc 5.2.6

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5.2 : Gii thch lu :

5.2.1: Pht hin v phn loi li : + Nhn vin trc NOC pht hin li t phn mm gim st NOCPRO + Phn loi li : Li mt lung , Li trm BTS , Li Mt in 5.2.2:Yu cu sa li . Cn c vo cc li xut hin trn cnh bo ca h thng NOCPRO , Nhn vin trc NOC tnh sau khi phn loi s c , mc nh hng ca s c , i tng tham gia khc phc s c . Yu cu cc b phn lin quan tin hnh khc phc s c thng qua h thng Giao vic bng tin nhn v gi in thoi trc tip . 5.2.3: Tin hnh x l li . 5.2.3.1: Khc phc s c mt lung : Hng dn ny p dng cho ton mng Mt trm BTS c u ni v BSC c th trc tip bng lung quang hoc bn chuyn bng Viba. Mt lung c th do cc nguyn nhn sau: t cp quang. Hng thit b quang Hng Viba. t cp nhy ti trm. t cp nhy ti BSC. Hng DF. Lng dy u nhy ti phin DDF. Thi tit xu gy nn lung vi ba b chp chn Cc vt t d phng m bo x l cc s c ny bao gm: Cc loi trng vi ba: 7 GHz, 15 GHz. Cc loi RAU Viba: 15Ghz 15/24, 15/28. 7Ghz 7/34, 7/38 v 7/44, 7/48. MMU v SMU cc loi, AMM. Viba TN. DF * Cc loi card BTS
a. i vi trm quang: Vt t v dng c cn mang theo l: DF, dao bn Krone, n Led, dy nhy, b dng c CTT. - Kim tra s b ton b trm BTS nu khng c vn g th quay sang kim tra bc tip theo.

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Kim tra tnh trng hot ng ca trm BTS , DF v thit b truyn dn nu chng vn hot ng bnh thng th kim tra bc tip theo. Dng n Led kim tra xem hai cp si thu v pht c lm cho n Led sng hay khng? Nu hai si pht ca truyn dn khng sng th truyn dn c vn (c th b t cp h lung), nu hai si thu ca truyn dn khng sng th phn truyn dn t t BTS ra phin Kron c vn (C th b t dy t ch u lung vo DF, hoc tip xc gia cc mi ni cha chc). Kim tra phn truyn dn ca RBS bng cch Loop ngc t phin Krone vo t BTS nu n Porst trm BTS sng th kt lun phn truyn dn ca BTS l m bo. Cn khng thc hin u li dy DF v kim tra trng t kt lun, nu vn khng c th thay dy ni t DF ra phin Krn (trng hp ny t xy ra). Kim tra phn truyn dn ca truyn dn bng cc Loop lung c truyn dn cp cho trm sau lin h BSC kim tra lung Ok hay khng? Nu Ok ti BSC th chng ta bn lung vo trm trm hot ng tr li. Cn khng t ti BSC th gi cho truyn dn ngh truyn dn loop mm truyn dn t thit b ti trm ca h kim tra lung Ok hay khng? Nu khng Ok th bo truyn dn n khc phc (c th b hng thit b truyn dn). Nu Ok th do cp h lung ca truyn dn c th b t ngm, khi chng ta h li lung v bn vo DF.

b. i vi trm Viba: Yu cu: - Nm c tuyn Viba ang s dng l Viba loi g? NT hay Minilink E, RAU loi g? MMU loi g? SMU loi g? Tn s hot ng ca tuyn l bao nhiu? (Cc thng tin ny i hi CTT phi ghi vo nht k trm)... chun b thit b cho ng chng loi. Ngoi ra cn mang y dng c v phng tin lm mt tuyn Viba. Trnh t x l: n ngay trm v kim tra tnh trng hot ng ca trm ging nh trng hp trm quang. Kim tra xong nu thy thit b BTS hot ng bnh thng th quay sang kim tra thit b Viba. - Kim tra mc thu ca MMU nu thy mc thu t yu cu th dng my tnh Scan tuyn Viba tm li. Nu Scan c tuyn chng t tuyn Viba vn hot ng tt. Lc vic mt lung ch l do h lung ti mt node no ca tuyn Viba. Ta xc nh lung b h ti mt node no bng cch xem Alarm xy ra ti node no? (Vic xc nh ny ch thc hin c vi iu kin l khi tch hp phi khai bo Alarm). Trong trng hp khng khai bo Alarm khi tch hp tuyn Viba th chng ta khng th nhn thy lung b h node no? Khi chng ta thc hin bng cch Loop mm tng chng t u xa v n trm BTS xem lung b h node no? (Cch xc nh ny cng ch thc hin c khi bn lung l phi thng nht qua cc node. VD trm dng lung 4 th qua cc node cung phi bn vo lung 4).

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Nu khng khai bo Alarm, khng bn lung theo mt trnh t nht nh th vic xc nh lung b h u l cc k kh khn. Khi ch bng cch thc hin kim tra phn on qua cc node. V l khi tch hp v bn lung cho mt tuyn Viba, chng ta cn phi khai bao Alarm v bn lung theo mt trnh t nht nh thun tin cho cng tc CTT. Nu mc thu khng t yu cu (-98dB); Mc thu khng t c th do nhiu nguyn nhn: Sai tn s thu pht Hng MMU hoc hng RAU Hai cho b lch hng. Hng Conector hoc Feeder... x l cc s c ny cn thc hin cc bc: Kim tra tn s thu pht ng hay sai? Kim tra MMU, RAU v u Conector bng cch Loop t RAU xung MMU kim tra mc thu, nu t th khng nh l Viba hot ng tt. Nu khng t cn kim tra ring bit tng b phn t Conector Feeder ri n RAU sau kim tra MMU. Nu cc thit b khng hng th sang ngay u i din kim tra. Cc bc kim tra din ra tng t nu thy thit b khng hng chng t tuyn Viba ny khng hot ng l do lch hng. Tin hnh chnh Viba ngay (Ch : Cng tc xc nh li thit b ti mt trm ch c php din ra 15 pht). Nu thit b b hng th tin hnh thay ng thit b cng chng loi ngay. 5.2.3.2 S c li trm BTS Phn 1 : i vi thit b Eicsson. T phn mm gim st NOCPRO cc cnh bo li trm sau c th xut hin : + BTS,TRX internal : y l li xut hin do bn thn trm BTS b li v UCTT phi khc phc ti trm + BTS, TRX Localmode: BSC khng th remote khc phc li c bt buc UCTT phi n trm khc phc s c + BTS , TRX OML fault : ng OML bi li nn do li lung , yu cu UCTT phai phi hp vi truyn dn xung trm x l +BTS,TRX Permanent : vi li ny , UCTT c th yu cu BSC reset mem cng c th ht li , tuy nhin y l li thng xuyn nn cn c bin php x l rt im .

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Cc nguyn nhn gy ra s c Tx khng hot ng l: - Hng dTRU hoc CDU hoc CXU. - Hng u Conector, Jumper hoc Feeder - Hng Anten. - Tx b Block. Trc khi x l s c ny chng ta nn hi BSC trc, li Tx khng pht l do nguyn nhn g? thng 4 nguyn nhn trn lm cho Tx khng hot ng. Nu tra li m thy VSWR vt qu gii hn l do hng u Conector, Jumper, Feeder hoc Anten. Li ny nht quyt phi n trm trc tip x l: Khi i nh mang theo dng c uctt, dng c lm u conector, feeder, my o Bird, my tnh gim st li v Anten nu khong cch t trm n trung tm l xa. Dng my o Bird xc nh im li l do Feeder, Jumper hay Anten (Ch li Anten thng t xy ra). Nu xc nh c chnh xc th tin hnh sa ngay, nu cha chnh xc th nn o t di ln trn v t trn xung di xc nh ng im li. Ngoi li do nguyn nhn VSWR, cc nguyn nhn khc th trc khi n trm x l ta nn ngh BSC reset mm Tx b li gim st xem n c hot ng bnh thng tr li khng? Nu khng ta nn tin hnh n trm v kim tra bit li v tin hnh thay th thit b. S c Tx nu phi lm li Conector, Feeder. Jumper th c thc hin trong vng 2h. S c Tx nu phi thay thit b th c thc hin trng vng 1h30. S c Tx nu phi thay Anten th c thc hin trong vng 2h30. Cc bc thc hin c th i vi li xy ra trong phn v tuyn nh sau: - Trng hp 1 Tx khng pht: Quan st bng mt xem thit b pht sng c bo Fault hay khng?: Nu n Fault khng bo th thc hin cc bc sau: B1: Kim tra u Connector, Jumper, Feeder nu khng tt tin hnh lm li Connector, Jumper, Feeder. Nu tt sang bc 2 B2: Kim tra u Connector di y Anten xem c b nc vo hay khng? Nu n Fault bo : B1: Kim tra xem c u sai Tx, Rx hay khng? Kim tra xem dy Tx, Rx c b hng hay khng? Nu tt sang bc 2 B2: Tin hnh thay th card dTRU, sau khi thay card dTRU mi vo vn khng khc phc c thc hin bc 3 B3: Tin hnh thay th Anten - Trng hp 1 Cell khng pht sng:

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B1: Dng my Bird kim tra h s sng ng c vt qu ngng cho php khng (>30dBm) nu khng vt ngng cho php thc hin bc 2; B2: Thay card dTRU nu khng khc phc c th chuyn sang bc 3; B3: Thay card CDU nu vn khng c tin hnh kim tra v thay th Anten. - Trng hp c 3 Cell u khng pht: Thc hin cc bc khc phc s c sau: B1: Kim tra n Fault trn card CXU v DXU xem c trng thi hay khng? nu tt chuyn sang bc 2; B2: Nu n Oper trn CXU nhp nhy th kim tra li xem 2 dy trn card u cha? nu u chuyn sang bc 3 B3: Kim tra dy u t Backplane ca dTRU n Backplane ca DXU nu trng thi tt chuyn sang bc 4; B4: tin hnh thay th card CXU, nu khng c chuyn sang b5; B5: Tin hnh thay th Backplane ca dTRU nu vn khng khc phc c tin hnh thay th Backplane ca DXU - Trng hp mt thu phn tp trn 1 Cell: Tin hnh thc hin cc bc sau: B1: Kim tra xem dy Rx u chc chn hay cha? nu chc chuyn sang bc 2; B2: Dng my o Bird kim tra xc nh li, nu khng c li thc hin bc 3; B3: Tin hnh thay th dTRU nu vn khng khc phc c s thay c CDU - Trng hp mt thu phn tp trn c 2 Cell: Tin hnh thc hin cc bc sau: B1: Kim tra u ni cc dy Rx, nu u ng v chc chn chuyn sang bc 2; B2: Kim tra u ni Feeder xem u ng cu hnh hay cha? nu vn khng c tin hnh load li bng phn mm OMT.

Phn 2 : i vi thit b Huawei

T phn mm gim st NOCPRO Tng ng vi mi Alarm ta c cch x l ring , cc cnh bo c th xy ra nh sau : - 4192 TRX communication alarm: M t: Li ny s xut hin khi link iu khin CBUS2 ti card DTRU v card DTMU b li Nguyn nhn: Card DTRU khng c ci t hoc cht ngun Card DTRU b hng Card chuyn i tn hiu b hng

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Quy trnh x l: a) Kim tra card DTRU: Kim tra nu card DTRU c ci t cha Yes => th thc hin bc 2 No => th ci t card DTRU. Hon thnh x l bo ng Kim tra liu card DTRU c reset cng hoc b cht ngun Yes => th yu cu khng x l bng tay na. Hon thnh x l cnh bo No => th thc hin bc 2 b) Kim tra nu card chuyn i tn hiu b hng Nu card chuyn i tn hiu b hng, th s tng ng vi li sau 1451 TRX main clock alarm, 4124 Test phase-clock loop alarm, 4106 TRX processor running alarm and 4192 TRX communication alarm. Thay th card b li v kim tra card ny b ht li cha Yes => ht li. Hon thnh x l li No => li vn cha c x l xong. Tip tc x l bc 3 c) Thay card DTRU b li: Sau khi thay card DTRU kim tra xem card DTRU ht cnh bo cha Yes => nu khng cn xut cnh bo. Hon thnh x l li No => li vn cha c x l xong. Khi x l n y m khng c hiu qu th xin vui lng lin th trung tm chm sc khch hng ca huawei - 4136 TRX Hardware alarm: M t: Li ny s xut hin khi b ngun, b khuch i cng sut, Flash hoc module tn s v tuyn b li. Gy ra hiu ng l lm cho card DTRU khng th lm vic bnh thng. Nguyn nhn: Li phn cng ca card DTRU Quy trnh x l: Thay card DTRU b hng, v nhn xem card ht cnh bo hay cha Yes => cnh bo c xa ht. X l cnh bo hon thnh No => cnh bo vn cha c xa. Khi x l n y m khng c hiu qu th xin vui lng lin th trung tm chm sc khch hng ca huawei - 4114 TRX interior I/O alarm: M t: Cnh bo ny s xut hin khi tm thy li trong d liu di tn s nhy tn. Nguyn nhn: Li cu hnh d liu ( bo ng trong hon cnh ny ni chung bin mt sau khi sau khi cu hnh ng ) Li phn cng ca card DTRU hoc backplane ca khung DTRU b hng. Quy trnh x l: a) Kim tra phi chng c cu hnh d liu ng:

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Kim tra xem phi chng cu hnh d liu ng ca card DTRU xut hin cnh bo Yes => Cnh bo s bin mt sau khi cu hnh ng. Cnh bo c x l xong No => th thc hin bc 2 b) Kim tra phi chng d liu cu hnh ca di tn s nhy tn l ng Yes => Nu l ng. Th thc hin bc th 3 No => Nu khng ng. Th cu hnh li v kim tra c phi ht cnh bo li. Cnh bo li m ht th hon thnh vic x l li Cnh bo li khng ht th, th thc hin bc th 3 c) Thay card DTRU b hng v backplane ca khung DTRU Thay card DTRU b hng v backplane ca khung DTRU v nhn xem ht cnh bo li Yes => cnh bo li xa ht. Hon thnh x l li No => Cnh bo li vn cha c xa. Khi x l n y m khng c hiu qu th xin vui lng lin th trung tm chm sc khch hng ca huawei - 4154 TRX main clock alarm: M t: Cnh bo ny s xut hin khi mt card DTRU pht hin ra tn hiu ng h chnh a n n khng th dng c Nguyn nhn: Li cp phn phi clock Li phn cng card DTRU Card chuyn i tn hiu DCCU b hng Module iu khin chnh b li Backplane b hng Quy trnh x l: a) Thay card DTRU b hng: Thay card DTRU v nhn xem c phi ht cnh bo li cha Yes => cnh bo li c xa ht. Hon thnh x l li No => cnh bo li vn cha c xa. Th thc hin bc 2 b) Thay module iu khin chnh. Thay module iu khin chnh v nhn xem c phi ht cnh bo li cha Yes => cnh bo li c xa ht. Hon thnh x l li No => cnh bo li vn cha c xa. Th thc hin bc 3 c) Thay card DCCU: Thay card DCCU v nhn xem c phi ht cnh bo li cha Yes => cnh bo li c xa ht. Hon thnh x l li No => cnh bo li vn cha c xa Khi x l n y m khng c hiu qu th xin vui lng lin th trung tm chm sc khch hng ca huawei - 4156 TRX slave clock alarm: M t:

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Mt card DTRU xut ra li ny khi pht hin ra tn hiu ng h ph a n n khng th dng c Nguyn nhn: Cp phn phi clock b li Phn cng card DTRU b hng Card chuyn i tn hiu DCCU b hng Module iu khin chnh b hng Backplane b hng Quy trnh x l: a) Kim tra liu c phi c mt card DTMU c cu hnh d phng Kim tra liu c phi card DTMU c cu hnh trong bng thit b trm Yes => Nu mt card DTMU c cu hnh d phng, nhng n khng bt ngun th bt ngun card DTMU d phng v kim tra cnh bo li xa ht No => Th thc hin bc 2 b) Thay card DTMU b hng: Thay card DTMU b hng v kim tra liu c phi cnh bo li c xa ht Yes => cnh bo li c xa ht. Hon thnh vic x l li No => cnh bo li vn cha c xa. Th tip tc thc hin bc 3 c) Thay module iu khin chnh: Thay module in khin chnh v nhn xem c phi ht cnh bo li cha Yes => cnh bo li c xa ht. Hon thnh x l li No => cnh bo li vn cha c xa. Th thc hin bc 4 d) Thay card DCCU: Thay card DCCU b hng v kim tra liu c phi cnh bo li c xa ht Yes => cnh bo li c xa ht. Hon thnh vic x l li No => cnh bo li vn cha c xa Khi x l n y m khng c hiu qu th xin vui lng lin th trung tm chm sc khch hng ca huawei - 4144 TRX VSWR alarm: M t: Mt card DTRU xut ra li ny khi pht hin ra in p h s sng ng [ voltage standing wave ratio (VSWR)] trn mt cng cng sut u ra ca n l ln hn 3. Cnh bo ny s xut hin khi cng cng sut u ra ca card DTRU ( TX1, TX2 v TCOM ) khng kt ni chnh xc. Nguyn nhn: Kt ni ti port cng sut u ra ca card DTRU v card DRFU l khng an ton Card DRFU b hng Card DTRU b hng Cp cao tn ( RF ) khng kt ni an ton vi port cng sut u ra ca card DTRU Port TX1 ( hoc port TX2 ) v port TCOM c kt ni ti nhng module khc ( DDPU, DCOM ) ti cng mt thi im

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Quy trnh x l: a) Kim tra nhng kt ni ti port cng sut u ra ca card DTRU Kim tra phi chng nhng kt ni ti port cng sut u ra ca card DTRU l an ton Yes => th thc hin qua bc 2 No => u ni li cho an ton v reset card DTRU. Kim tra xem liu c phi nhng cnh bo c xa Nu cnh bo li c xa. Hon thnh vic x l li Nu cnh bo li khng c xa. Th thc hin bc 2 b) Kim tra nhng kt ni ti port ca card DRFU Kim tra liu c phi nhng kt ti port ca card DRFU l an ton Yes => th thc hin bc th 3 No => u li nhng kt ni ny cho an ton v reset card DRFU. Kim tra xem c phi nhng cnh bo ny c xa Nu cnh bo li c xa. Hon thnh vic x l li Nu cnh bo li khng c xa. Th thc hin bc 3 c) Thay nhng dy cp Sau khi thay nhng dy cp v reset li DTRU v nhn xem nhng cnh bo ny ht cha Yes => Nu cnh bo li c xa. Hon thnh vic x l li No => Nu cnh bo li khng c xa. Th thc hin bc 4 d) Thay card DTRU b hng: Sau khi thay card DTRU b hng v nhn xem c phi nhng cnh bo ny c xa Yes => Nu cnh bo li c xa. Hon thnh vic x l li No => Nu cnh bo li khng c xa. Th thc hin bc 5 e) Thay card DRFU: Thay card DRFU v reset card DRFU v nhn xem c phi nhng cnh bo c xa Yes => Nu cnh bo li c xa. Hon thnh vic x l li No => Nu cnh bo li khng c xa Khi x l n y m khng c hiu qu th xin vui lng lin th trung tm chm sc khch hng ca huawei - 4112 Close HPA alarm: M t: Cnh bo ny cho bit module iu khin chnh s gim cng sut xung hoc tt lun phn khuch i cng sut ca card DTRU Nguyn nhn: Nhit bn trong t qu cao, vt qu nhit cho php Cnh bo nhit b li C cnh bo VSWR c phi hp hoc phn chia ni TRX c kt ni Cch khc phc: Kim tra nhit bn trong t xem c ln hn 52 khng Kim tra cnh bo VSWR b phi hp (combiner) hoc phn chia (divider). Nu c cnh bo VSWR th kim tra anten c kt ni ng cha, hoc lp li b phi hp phn chia.

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Kim tra li ngun cung cp xem ng cha Kim tra li cnh bo qut Reset li BTS

- 4158 DBUS alarm: M t Cnh bo ny cho bit khi DTRU b mt data bus (DBUS) Nguyn nhn Li lung E1 Li DBUS trong rack Li DTMU Cch khc phc Kim tra lung E1 c tt khng Kim tra DIP switch trn khi iu khin chnh xem c ng cha: m bo DIP switch c thit lp ni t cho E1 Tho lp li khi iu khin chnh - 4120 DBUS clock: M t: Cnh bo ny cho bit DBUS clock ca khi DTRU khng bnh thng Nguyn nhn: Li cable phn phi trn rack Li kt ni backplane ca khung DTRU Li chuyn i tn hiu trong card Li kt ni backplane ca khi iu khin chnh Li phn cng DTRU Cch khc phc Tho lp li khi DTRU Tho lp li khi iu khin chnh Tho lp li card chuyn i tn hiu - 4170 Frame or TS number alarm: M t Cnh bo ny cho bit s khung (Frame) hoc s TS (time slot) khng ng Nguyn nhn: DTRU b hng Khi iu khin chnh b hng Cable hoc kt ni backplane b lng hoc b hng Card chuyn i tn hiu b hng Cch khc phc: Tho lp li card DTRU Kim tra li khi iu khin chnh

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Kim tra li cable ca kt ni backplane v card chuyn i tn hiu

- 4102 LAPD alarm: M t Cnh bo ny cho bit link bo hiu LAPD khng bnh thng Nguyn nhn: Li E1 Li TS hoc li truyn dn Li d liu BSC configuration Li tn hiu LAPD Li phn cng DTRU Cch khc phc Kim tra DIP switch c thit lp c ng cha Kim tra d liu c nn trn tng TS c ng vi d liu thc khng Kim tra xem c cnh bo DBUS alarm khng, nu c th hand li xem th cnh bo LAPD c cn khng Kim tra cnh bo LAPD tng ng trn BSC - Level 2 VSWR alarm: M t Cnh bo ny cho bit mc ngng song ng (VSWR) ti port anten A hay anten B ln hn mc ngng cho php Nguyn nhn Kt ni anten feeder b li Khi phn cng DUP b li Cch khc phc Reset li khi DUP Kim tra port kt ni gia anten v khi DUP nh jumper, feeder, dy cnh bo chng st o kim tra li t s sng ng ca jumper gia khi DUP v anten, nu vn cha t th kim tra li cc thnh phn trn Tho lp li khi DUP - 4140 PAU Temperature Alarm M t: Alarm ny xut hin khi nhit ca b Khuych i cng sut ln hn 90oC Nguyn nhn: Nhit mi trng ln qu cao H thng tiu tn nhit chy khng bnh thng Phn cng BTS b Fault Cch khc phc: Bc 1: i cho h thng t x l

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Kim tra xem Alarm ny c xa sau khi h thng t x l hay khng? Yes Alarm c xa. Qu trnh x l Alarm hon thnh. No Alarm khng c xa. Chuyn n bc 2. Bc 2: Kim tra xem y c phi l Alarm ca Fan hay khng.? Nu l Yes x l Fan. Kim tra xem Alarm ny c xa sau khi phc hi li Fan khng? Yes Alarm c xa. Qu trnh x l Alarm hon thnh. No Alarm khng c xa. Chuyn n bc 3. Bc 3: kim tra nhit mi trng xung quanh BTS. Nu nhit trn 55oC, gim nhit xung. Kim tra xem Alarm c xa hay cha? Yes Alarm c xa. Qu trnh x l Alarm hon thnh. No Alarm khng c xa. Chuyn n bc 4. Bc 4: Thay card DTRU Tin hnh thay card DTRU b fault v kim tra xem Alarm ny c xa hay cha, Yes Alarm c xa. Qu trnh x l Alarm hon thnh. No Alarm khng c xa. Xin vui lng lien h vi Trung tm dch v khch hng Huawei. - 4186 Phase-Lock Loop Critical Alarm M t: Alarm ny xut hin khi vng kha pha ca DTRU b Faulty. Nguyn nhn: Card DTRU b hng Board iu khin chnh b hng. Cp kt ni vi Backplane ca DTRU b lng hoc b hng. Backplane hoc card chuyn i tn hiu b hng. Cch khc phc: Bc 1: Thay th card DTRU b hng. Yes Alarm c xa. Qu trnh x l Alarm hon thnh. No Alarm khng c xa. Chuyn n bc 2. Bc 2: Kim tra Module iu khin chnh. Thay th Module iu khin chnh v kim tra Alarm c xa hay cha? Yes Alarm c xa. Qu trnh x l Alarm hon thnh. No Alarm khng c xa. Chuyn n bc 3. Bc 3: Kim tra cc Cable ca Backlane hoc card chuyn i tn hiu. Rt ra ri cm vo hay thay th cable ca Backplane hoc card chuyn i tn hiu. Kim tra xem Alarm c xa hay cha? Yes Alarm c xa. Qu trnh x l Alarm hon thnh. No Alarm khng c xa. Chuyn n bc 4. Bc 4: Kim tra backplane v card chuyn i tn hiu. Thay th card chuyn i tn hiu, backplane ca Frame DTRU v Frame iu khin chnh. Kim tra Alarm c xa hay cha? Yes Alarm c xa. Qu trnh x l Alarm hon thnh.

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No Alarm khng c xa. Xin vui lng lin h vi Trung tm dch v khch hng Huawei. - 4108 Radio link Critical Alarm M t: Alarm ny xut hin khi Alarm xy ra trong RL trong khong mt gi. Nguyn nhn: Alarm ny c thng bo khi Alarm xy ra trong RL trong khong mt gi Cch khc phc: Bc 1: reset TRX v kim tra xem Alarm c xa hay cha? Yes Alarm c xa. Qu trnh x l Alarm hon thnh. No Alarm khng c xa. Chuyn n bc 2. Bc 2: Thay th TRX b faulty Yes Alarm c xa. Qu trnh x l Alarm hon thnh. No Alarm khng c xa. Xin vui lng lien h vi Trung tm dch v khch hng Huawei. - 4724 TMU Software Alarm M t: Alarm ny xut hin khi li software khng phc hi c. Nguyn nhn: Software GTMU khng chy bnh thng. Card GTMU b faulty. Cch khc phc: Bc 1: Cp nht li phin bn software ca GTMU Download v Active phin bn software GTMU cui cng ca BTS. Kim tra xem Alarm c xa hay cha? Yes qu trnh sa li kt thc. No Chuyn n bc 2. Bc 2: Ct ngun v reset li BTS Tin hnh ct ngun BTS, reset v bt li ngun. Kim tra xem Alarm c xa hay cha? Yes qu trnh sa li kt thc. No Chuyn n bc 3. Bc 3: Thay th card GTMU Tin hnh thay th card GTMU v kim tra Alarm c xa hay cha? Yes Alarm c xa. Qu trnh x l Alarm hon thnh. No Alarm khng c xa. Xin vui lng lien h vi Trung tm dch v khch hng Huawei. - 4732 TMU Clok Critical Alarm M t:

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Alarm ny xut hin khi module clock ca c 2 card GTMU active v standby b li. Nguyn nhn: Card GTMU b li. Cch khc phc: Thay th card GTMU Active v kim tra xem Alarm xa cha? Yes Qu trnh x l li kt thc No Alarm khng c xa. Xin vui lng lien h vi Trung tm dch v khch hng Huawei.

- 4182 RX/TX PLL out of Lock M t: Alarm ny xut hin khi vng kha pha gi v vng kha pha nhn trong DTRU khng th xut ra tn s lm vic cn thit. Nguyn nhn Phn cng b li. Cch khc phc: Bc 1: Reset BTS Reset mc 4 BTS trn LMT, sau kim tra xem Alarm c xa hay cha? Yes Alarm c xa. Qu trnh x l Alarm hon thnh. No Alarm khng c xa. Chuyn n bc 2. Bc 2: Rt ra ri cm vo Module iu khin chnh v card DTRU. Tt ngun BTS, rt ra v cm vo v xit cht tip xc gia cc Module v Backplane. Bt ngun tr li v kim tra xem Alarm c xa cha? Yes Qu trnh x l li kt thc No Alarm khng c xa. Xin vui lng lien h vi Trung tm dch v khch hng Huawei. Phn 3 : i vi thit b Alcatel. Cc nguyn nhn gy ra s c TRE khng hot ng l: - Hng TRE hoc ANC hoc SUMA. - Hng u Conector, Jumper hoc Feeder - Hng Anten. - TRE b Block. Trc khi x l s c ny chng ta nn hi BSC trc, li TRE khng pht l do nguyn nhn g? thng 4 nguyn nhn trn lm cho TRE khng hot ng. Nu tra li m thy VSWR vt qu gii hn l do hng u Conector, Jumper, Feeder hoc Anten. Li ny nht quyt phi n trm trc tip x l: Khi i nh mang theo dng c uctt, dng c lm u conector, feeder, my o Bird, my tnh gim st li v Anten nu

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khong cch t trm n trung tm l xa. Dng my o Bird xc nh im li l do Feeder, Jumper hay Anten (Ch li Anten thng t xy ra). Nu xc nh c chnh xc th tin hnh sa ngay, nu cha chnh xc th nn o t di ln trn v t trn xung di xc nh ng im li. Ngoi li do nguyn nhn VSWR, cc nguyn nhn khc th trc khi n trm x l ta nn ngh BSC reset mm TRE b li gim st xem n c hot ng bnh thng tr li khng? Nu khng ta nn tin hnh n trm v kim tra bit li v tin hnh thay th thit b. S c TRE nu phi lm li Conector, Feeder. Jumper th c thc hin trong vng 2h. S c TRE nu phi thay thit b th c thc hin trng vng 1h30. S c TRE nu phi thay Anten th c thc hin trong vng 2h30. Cc bc thc hin c th i vi li xy ra trong phn v tuyn nh sau: - Trng hp 1 TRE khng pht: Quan st bng mt xem thit b pht sng c bo Fault hay khng?: Nu n Fault khng bo li th thc hin cc bc sau: B1: Kim tra u Connector, Jumper, Feeder nu khng tt tin hnh lm li Connector, Jumper, Feeder. Nu tt sang bc 2 B2: Kim tra u Connector di y Anten xem c b nc vo hay khng? Nu n Fault bo : B1: Kim tra xem c u sai RF hay khng? Kim tra xem dy RF c b hng hay khng? Nu tt sang bc 2 B2: Tin hnh thay th card TRE , sau khi thay card TRE mi vo vn khng khc phc c thc hin bc 3 B3: Tin hnh thay th Anten - Trng hp 1 Cell khng pht sng: Nu Cell c cu hnh 1 (1 Tx trn 1 Cell) tin hnh thc hin nh trng hp 1 Tx khng pht; Nu Cell c cu hnh ln hn 1 thc hin cc bc sau: B1: Dng my Bird kim tra h s sng ng c vt qu ngng cho php khng (>30dBm) nu khng vt ngng cho php thc hin bc 2; B2: Thay card TRE nu khng khc phc c th chuyn sang bc 3; B3: Thay card ANC nu vn khng c tin hnh kim tra v thay th Anten. - Trng hp c 3 Cell u khng pht: Thc hin cc bc khc phc s c sau:

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B1: Kim tra n Fault trn card SUMA xem c trng thi hay khng? nu tt chuyn sang bc 2; B2: Nu n Oper trn SUMA nhp nhy th kim tra li xem dy trn card u cha? nu u chuyn sang bc 3 B3: Kim tra dy u t Backplane ca TRE n Backplane ca SUMA nu trng thi tt chuyn sang bc 4; B4: tin hnh thay th card SUMA, nu khng c chuyn sang b5; B5: Tin hnh thay th Backplane Trng hp mt thu phn tp trn 1 Cell: Tin hnh thc hin cc bc sau: B1: Kim tra xem dy RF u chc chn hay cha? nu chc chuyn sang bc 2; B2: Dng my o Bird kim tra xc nh li Anten feeder, nu khng c li thc hin bc 3; B3: Tin hnh thay th TRE nu vn khng khc phc c s thay c ANC - Trng hp mt thu phn tp trn c 2 Cell: Tin hnh thc hin cc bc sau: B1: Kim tra u ni cc dy RF , nu u ng v chc chn chuyn sang bc 2; B2: Kim tra u ni Feeder xem u ng cu hnh hay cha? nu vn khng c tin hnh load li trm bng phn mm

Phn 4: i vi thit b Nokia Cc nguyn nhn gy ra s c EXXA khng hot ng l: - Hng EXXA hoc ERXA hoc ESMA. - Hng u Conector, Jumper hoc Feeder - Hng Anten. - EXXA b Block. Trc khi x l s c ny chng ta nn hi BSC trc, li EXXA khng pht l do nguyn nhn g? thng 4 nguyn nhn trn lm cho EXXA khng hot ng. Nu tra li m thy bo VSWR th nguyn nhn l do hng EXXA, ERXA hoc u Conector, Jumper, Feeder hay Anten. Li ny nht quyt phi n trm trc tip x l: Khi i nh mang theo card d phng, dng c uctt, dng c lm u conector, feeder, my o Bird, my tnh gim st li v Anten nu khong cch t trm n trung tm l xa. Phi hp NOC_KV3 kim tra xem c h EXXA, ERXA hay khng? Nu c th tin hnh thay th. Nu khng phi hng card th dng my o Bird xc nh im li l do Feeder, Jumper hay

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Anten (Ch li Anten thng t xy ra). Nu xc nh c chnh xc th tin hnh sa ngay, nu cha chnh xc th nn o t di ln trn v t trn xung di xc nh ng im li. Ngoi li do nguyn nhn VSWR, cc nguyn nhn khc th trc khi n trm x l ta nn ngh BSC reset mm card b li gim st xem n c hot ng bnh thng tr li khng? Nu khng ta nn tin hnh n trm v kim tra bit li v tin hnh thay th thit b. S c ERXA nu phi lm li Conector, Feeder. Jumper th c thc hin trong vng 2h. S c EXXA nu phi thay thit b th c thc hin trng vng 1h30. S c ERXA nu phi thay Anten th c thc hin trong vng 2h30. Cc bc thc hin c th i vi li xy ra trong phn v tuyn nh sau: - Trng hp 1 function EXXA khng pht: Quan st bng mt cc n bo xem card hng hay khng?: Nu n bnh thng th thc hin cc bc sau: B1: Kim tra u Connector, Jumper, Feeder nu khng tt tin hnh lm li Connector, Jumper, Feeder. Nu tt sang bc 2 B2: Kim tra u Connector di y Anten xem c b nc vo hay khng? Nu n bo EXXA hng: B1: Kim tra xem c u sai RF hay khng? Kim tra xem dy RF c b hng hay khng? Nu tt sang bc 2 B2: Tin hnh thay th card EXXA , sau khi thay card EXXA mi vo vn khng khc phc c thc hin bc 3 B3: Tin hnh thay th Anten - Trng hp 1 Cell khng pht sng: B1: Dng my Bird kim tra h s sng ng c vt qu ngng cho php khng nu khng vt ngng cho php thc hin bc 2; B2: Thay card EXXA nu khng khc phc c th chuyn sang bc 3; B3: Thay card ERXA nu vn khng c tin hnh kim tra v thay th Anten. - Trng hp c 3 Cell u khng pht: Thc hin cc bc khc phc s c sau: B1: Kim tra lung truyn dn. Nu tt chuyn sang bc 2 B2: Kim tra card ESMA xem cn tt khng? nu tt chuyn sang bc 3; B3: Kim tra tt c cc cp kt ni n ESMA nu tt chuyn sang bc 4; B4: tin hnh thay th card ESMA, nu khng c chuyn sang b4; B5: i lung truyn dn.

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Trng hp mt thu phn tp trn 1 Cell: Tin hnh thc hin cc bc sau: B1: Kim tra xem dy RF u chc chn hay cha? nu chc chuyn sang bc 2; B2: Dng my o Bird kim tra xc nh li Anten feeder, nu khng c li thc hin bc 3; B3: Tin hnh thay th EXXA nu vn khng khc phc c s thay c ERXA - Trng hp mt thu phn tp trn c 2 Cell: Tin hnh thc hin cc bc sau: B1: Kim tra u ni cc dy RF , nu u ng v chc chn chuyn sang bc 2; B2: Kim tra u ni Feeder xem u ng cu hnh hay cha? nu vn khng c tin hnh load li bng phn mm. Lu : Tt c qu trnh x l phi phi hp vi NOC_KV3. Sau 2h nu khng x l c th chuyn qua Back Office x l. 5.2.4 Theo di kt qu x l Sau khi thc hin cc thao tc x l s c , Nhn vin UCTT phi hp vi NOC tinh gim st tinh trang li thng qua cnh bo ti h thng gim st NOCPRO tnh . 5.2.5 Phn tch nh gi li NOC Tnh , Phng KT & i QLVHKT thuc CNKT tnh tng hp v phn tich s c rt kinh nghim , b xung vo ti liu k thut cho tnh 5.2.6 Kt thc x l li Phng NOC Tnh bo co s c v x l s c v NOC khu vc khi s c xy ra v khi kt thc s c .

6. H s: STT 1 2 3 4 Tn h s Trch nhim lu Thi gian lu Ghi ch

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7. Ph lc nh km: STT 1 2 3 4 5 Tn ph lc M hiu