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Alcatel-Lucent GSM

BTS Alarm Dictionary

BTS Document Reference Guide Release B11

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Status Short title

RELEASED BTS Alarm Dictionary


All rights reserved. Passing on and copying of this document, use and communication of its contents not permitted without written authorization from Alcatel.

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Contents

Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 1.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 1.2 Relationships Between SBLs and MOs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 1.3 9153 OMC-R Alarm Surveillance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 1.4 LMT Alarm Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 1.5 BTS Alarm Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Class 1: CLK Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 2.1 [1,6] MCL-FATAL-AL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 2.2 [1,12] CLOCK-FAULT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 2.3 [1,31] MCL-XCLK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 2.4 [1,234] IOM-DISCONNECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 2.5 [1,237] HW-DEGRADED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 2.6 [1,248] RESTART . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Class 2: OMU Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 3.1 [2,1] LOSS OF TWIN CONFIGURATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 3.2 [2,247] RESET . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 3.3 [2,248] RESTART . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Class 3: SW-AN Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 4.1 [3,11] SW-PROBLEM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 4.2 [3,13] TELECOM-CONFIG-FAIL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 4.3 [3,14] WRONG-CONFIGURATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 4.4 [3,246] CONFIG-FAIL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Class 5: ENVIR Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 5.1 [5,1] FAN-ALARM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 5.2 [5,11] POWER-SUPPLY-U . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 5.3 [5,12] POWER-SUPPLY-NU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 5.4 [5,13] CONTROL-UNIT-AL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 5.5 [5,20] MAINS-AL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 5.6 [5,23] POWER-SHUTDOWN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 5.7 [5,24] SUBRACK-POWER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 5.8 [5,31] TEMPERATURE-WARNING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 5.9 [5,32] FATAL TEMPERATURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 5.10 [5,237] HW-DEGRADED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 5.11 [5,239] HW-FAILURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Class 8: Global BTS Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 6.1 [8,3] RESYNCH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 6.2 [8,4] IGNORE EQUIPMENT OVER 12 TRE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 6.3 [8,5] TOO MANY PLUGGED MODULES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 6.4 [8,8] HW-RESYNCH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 6.5 [8,30] BCB-LINK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 6.6 [8,31] IOM-LINK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 6.7 [8,32] MODULE-INSERTED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 6.8 [8,247] RESET . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 6.9 [8,248] RESTART . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142 Class 9: BTS-EXTERNAL Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 7.1 [9,1...56] EXT-ALARM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 7.2 [9,1] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 7.3 [9,2] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 7.4 [9,3] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 7.5 [9,4] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

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7.6 [9,5] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.7 [9,6] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.8 [9,7] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.9 [9,8] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.10 [9,9] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.11 [9,10] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.12 [9,11] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.13 [9,12] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.14 [9,13] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.15 [9,14] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.16 [9,15] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.17 [9,16] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.18 [9,17] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.19 [9,18] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.20 [9,19] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.21 [9,20] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.22 [9,21] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.23 [9,22] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.24 [9,23] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.25 [9,24] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.26 [9,25] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.27 [9,26] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.28 [9,27] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.29 [9,28] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.30 [9,29] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.31 [9,30] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.32 [9,31] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.33 [9,32] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.34 [9,33] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.35 [9,34] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.36 [9,35] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.37 [9,36] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.38 [9,37] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.39 [9,38] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.40 [9,39] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.41 [9,40] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.42 [9,41] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.43 [9,42] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.44 [9,43] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.45 [9,44] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.46 [9,45] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.47 [9,46] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.48 [9,47] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.49 [9,48] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.50 [9,49] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.51 [9,50] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.52 [9,51] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.53 [9,52] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.54 [9,53] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.55 [9,54] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.56 [9,55] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.57 [9,56] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Class 10: RX-TX Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.1 [10,1] RSL-LINK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.2 [10,3] RX-CABLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.3 [10,10] TRE-VSWR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.4 [10,11] ANTENNA-VSWR-WARNING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

155 157 159 161 163 165 167 169 171 173 175 177 179 181 183 185 187 189 191 193 195 195 196 196 197 197 198 198 199 199 200 200 201 201 202 202 203 203 204 204 205 205 206 206 207 207 208 208 209 209 210 210 211 212 215 219 222

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8.5 [10,12] ANTENNA-VSWR-URGENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.6 [10,21] MODULE-FRAME-SIGNAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.7 [10,22] MODULE-CLOCK-SIGNAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.8 [10,51] MODULE-NOT-PRESENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.9 [10,234] IOM-DISCONNECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.10 [10,237] HW-DEGRADED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.11 [10,239] HW-FAILURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.12 [10,248] RESTART . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Class 11: BTS-TRANS Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.1 [11,22] LOOP-TO-EQUIPMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.2 [11,50] LOSS-OF-INCOMING-SIGNAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.3 [11,66] AIS-2M . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.4 [11,81] LOSS-OF-FRAME-ALIGNMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.5 [11,86] LOSS-OF-CRC-MULTIFRAME-ALIGNMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.6 [11,99] ERROR-RATE >E-3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.7 [11,100] ERROR-RATE >E-4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.8 [11,102] ERROR-RATE >E-6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.9 [11,176] REMOTE-ALARM-INDICATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.10 [11,177] PPP ALL1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.11 [11,178] PPP NO RECEIPT OF HDLC SIGNAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.12 [11,179] PPP RECEIPT OF TERMINATE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.13 [11,180] HDLC HIGH ERRONEOUS FRAMES RATIO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.14 [11,181] HDLC MEDIUM ERRONEOUS FRAMES RATIO . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.15 [11,182] HDLC LOW ERRONEOUS FRAMES RATIO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . BTS Alarm Additional Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10.1 BTS Alarms with Additional Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10.2 TLV Coding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

226 230 235 240 245 250 257 268 273 274 277 280 283 286 289 292 295 298 301 302 303 304 305 306 307 308 309

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Preface

Preface
Purpose
The purpose of the alarm dictionary is to provide the operator with a structured method for handling alarm messages generated by the BTS. This document contains a list of all BTS alarms, and the actions required to remove them. Alarms are displayed at the OMC-R terminal and at the LMT to inform the operator of system faults.

Note: Document Pertinence

When a fault occurs, a number of alarms can be generated simultaneously. These alarms must be analyzed as a group to determine the precise fault. This document applies to release B11 of the BSS. This document contains IP transport in the BSS related information. This feature is available commercially from Release B11 MR3.

Whats New

In Edition 06
Release name was changed in Document pertinence. The following alarms have been updated: [3,11] SW-PROBLEM (Section 4.1) [8,32] MODULE-INSERTED (Section 6.7)

In Edition 05
Description improvement for alarm [5,239] HW-FAILURE (Section 5.11) and its corrective action.

In Edition 04
Alarm numbers 16, 17 and 18 have been added for alarm [3,14] WRONG-CONFIGURATION (TRE) (Section 4.3.1). Alarm number 16 was added for alarm [10,239] HW-FAILURE (TRE) (Section 8.11.1). Alarm number 7 was added for alarm [1,237] HW-DEGRADED (Section 2.5) was added. Corrective action update for alarm number 15 of alarm [3,14] WRONG-CONFIGURATION (RA) (Section 4.3.2). Description improvement for alarm [5,24] SUBRACK-POWER (Section 5.7).

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Preface

In Edition 03
The alarm Antenna Hopping not supported has been added in [3,14] WRONG-CONFIGURATION (RA) (Section 4.3.2). Description improvement in: State change commands translation (Section 1.2.2) LMT Alarm Messages (Section 1.4).

In Edition 02
Description improvement in: [5,237] HW-DEGRADED (EACB) (Section 5.10.2) [10,239] HW-FAILURE (TRE) (Section 8.11.1) [5,237] HW-DEGRADED (RA) (Section 5.10.3) was added.

In Edition 01
First release of the document. This document contains information about the following new features: New ALMAP FM Module replacing AS in Alarm Type (Section 1.3.2) Removal of the support of BTS with DRFU in Alarm Description (Section 1.5.2) and TLV Coding (Section 10.2).

Audience Assumed Knowledge

This document is aimed at telecommunications operators responsible for performing O&M fault handling and troubleshooting tasks. The operator must be familiar with the following: Alcatel-Lucent O&M concepts for the BSS Fault management Use of OMC-R and BTS NEM SBL hierarchies of the BTS Telecommunications techniques including line transmission and switching.

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1 Introduction

1 Introduction
This section describes the structure of the BTS alarm messages.

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1.1 Overview
This alarm dictionary provides additional information that is not displayed in the alarm messages sent to the OMC-R, BSC or TSS terminals. The dictionary contains alarm definitions for each alarm type produced by the BSS. Each definition describes the: Alarm description Impact on System Methods for further fault isolation Corrective actions. The descriptions of the alarms in this document is MO based for OMC -R terminal purpose. For BTS LMT purpose, the SBL related information is added in brackets if applicable.

1.2 Relationships Between SBLs and MOs


The BSS generates SBL based alarm indicators. For the 9153 OMC-R purpose, this information is translated into MO format. This section defines the relationships between SBL and MO formats.

1.2.1 SBL State to MO State Translation


The SBL state is translated into a related MO status according to following table: MO administrative state Locked Unlocked Unlocked Unlocked Unlocked Unlocked Unlocked Locked Shutting down Unlocked MO operational state No change Enabled Enabled Disabled Disabled Disabled Disabled No change Enabled No change

SBL state OPR IT FIT FLT EF FOS SOS UT WTC MSD/MSA

MO availability state {} {} Degraded Failed Dependency/failed Off-line/failed Dependency Under test {} {}

MO control state {} {} {} {} {} {} {} {} {} suspended

Table 1: SBL state to MO state translation

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1.2.2 State change commands translation


State changes of the MO equipment & functions can be done by OMC-R, the state changes of the SBLs by the BTS-LMT. The following table shows the translation of the commands. OMC-R Lock Unlock Shutdown Test Verify Reset Restart LMT Disable Init Disable with WTC Test Verify Reset Restart

Table 2: OMC-R to LMT state change commands translation See document 9153 OMC-R Surveillance Handbook for use of the 9153 OMC-R commands, see document BTS NEM User Guide for the use of the BTS LMT commands.

1.2.3 Mapping of MO Perceived Severity to BSS Alarm Category


The following table shows the mapping between the MO Perceived Severity and the BSS Alarm Category. MO Perceived Severity Cleared Critical Major Minor Warning Indeterminate BSS Alarm Category VPMA, SA PMA DMA MI all categories BSS Alarm Condition End Begin Begin Begin Begin Event

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1.3 9153 OMC-R Alarm Surveillance Information


In the Alarm Surveillance of the 9153 OMC-R efficient means to control, supervise and manage equipment problems in the MFS are provided. Alarms or Alarm notifications consist of messages sent by network resources that have detected problems or failures in the network. These alarms are displayed in lists while alarm counters keep track of statistics. By clicking on an alarm in the list, the operator gets detailed information. FM displays information as described below.

1.3.1 Object Identification


The Object Identification identifies the resource that raised the alarm. Object identification gives information about: The resource type (Object Class) The resource name (Friendly Name). For a board, the Friendly Name also shows the boards location by rack, shelf and slot. For BTS 9100 outdoor only: If the alarm message displays the RIT location A,0,0, the RIT is located in the COMI/CODI side compartment.

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1.3.2 Alarm Type


The Alarm Type identifies the type of problem the alarm refers to. This information is sub-divided into: evenType. Table 3 describes the five evenTypes probable Cause perceived Severity: gives the severity level of the alarm. Table 4 describes the severity levels. evenType Communication Indicates.... a problem with a procedure or process used to convey information from one point to another in the network. degradation in the quality of service in the network. a software or processing fault. an equipment fault. a problem in the enclosure containing the equipment.

Quality of Service Processing Error Equipment Environmental Table 3: Event Types

Severity Level Critical

Indicates... a serious fault condition which requires immediate corrections. Example: a managed object goes out of service. a fault condition which requires urgent correction action. Example: severe degradation in the operation of a managed object. a fault condition which does not affect service but corrective action should be taken to avoid a more serious fault. detection of a potential fault condition. Action should be taken to diagnose and correct the problem to avoid a more serious fault condition. the severity level cannot be defined by the resource which raised the alarm. the alarm was cleared by the resource which raised the alarm.

Major

Minor

Warning

Indeterminate Cleared Table 4: Alarm Severity Levels

In addition the Object Identification and Alarm Type information, all alarms always give the date and time of the alarm. An alarm may also contain optional information, such as the notification id. Refer to the FM on-line help for more detailed information on FM.

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1.4 LMT Alarm Messages


The format of Alarms displayed at a LMT differs from that in the OMC-R. For more information about the BTS LMT see BTS NEM User Guide.

1.4.1 BTS LMT Alarm Message Parameters


Depending on the type of alarm and in which window it is viewed, an alarm message contains all or most of the parameters listed in this section.

1.4.1.1 Message Identity


The identity number given to the alarm message stored in the database.

1.4.1.2 Event Time


The time the message was issued at its source or received at the BTS LMT.

1.4.1.3 Classification
The characteristics of the alarm, consisting of: Alarm Class name and number - as shown in the Alarm Dictionary Alarm Type name and number - as shown in the Alarm Dictionary Alarm Number - dependent on the Alarm Class and Type. See the appropriate dictionary entry for the valid alarm numbers for a particular alarm Alarm Condition - has one of the following values: begin - alarm on. For fatal failures, the affected SBL changes state to FLT or FOS. For non-fatal failures, the affected SBL changes state to FIT end - alarm off. Indicates the successful recovery of the system. The affected SBL may not change state if other alarms related to the SBL are on event - occurrence of anomaly. No action is required unless it occurs frequently. Event alarms are of short duration and the affected SBL does not change state. The system retry/recovery mechanism has cleared the fault.

1.4.1.4 Location
The origin of the alarm, consisting of: Unit type Unit number SBL type SBL number and subnumber, if appropriate.

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1.4.1.5 SBL States


If a fatal alarm occurs and the affected SBL changes state to FOS, the system isolates the faulty equipment if it cannot be initialized. After a repair action, the operator normally initializes the equipment. If a fatal alarm occurs and the affected SBL changes state to FLT, the system resets the faulty equipment. When the alarm ceases, the system automatically initializes the equipment. If a non-fatal alarm or event occurs, the affected SBLs are put into the FIT state. In the worst situation, the equipment operates in a degraded mode. An SBL has one of the following (current) states: IT FIT Faulty EF FOS OPR SOS WTC UT NEQ MSD MSD AUTO Refer to the document Operations & Maintenance Principles for a description of the states.

1.4.1.6 Suspected RIT


The information for the suspected RIT is displayed if the system is able to determine the location of the fault. The information consists of: Unit type Unit number RIT type Physical location - the position of the RIT board within the cabinet, defined for the rack, shelf and slot. For BTS 9100 outdoor BTS only: If the alarm message displays the RIT location A,0,0, the RIT is located in the COMI/CODI side compartment. If more than one RIT is shown in the list, the RIT most likely to be causing the fault is indicated. Replace this RIT first and initialize it. If the fault persists, replace another RIT from the list and initialize it.

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1.4.1.7 Additional Information


Some alarms provide additional information. If the additional information is displayed as a text message, the original information from the BSS has been decoded. If the additional information is not decoded, it is displayed as pairs of hexadecimal digits. At the BTS NEM, the additional information consists of numbers in the range 0 to 255. Each number represents the contents of one pair of digits. Decoding additional information digits is described in section 10 . Decoding Additional Information from Alarms Decoding BTS or BSC additional information must only be attempted by Alcatel-Lucent support personnel. If a fault persists after corrective actions have been taken, send a copy of the alarm message containing the additional information to the Alcatel-Lucent support office.

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1.5 BTS Alarm Information


This section describes the definition of alarms as they appear on the OMC-R and the alarm description given in the document.

1.5.1 Alarm Definition


The alarms are defined as follows:

1.5.1.1 specific Problems


This parameter, when present, identifies further refinements to the probable Cause of the alarm. It qualifies the chosen probable Cause and may be used by the managed object class to specify a set of identifiers for use in managed object classes. The parameter is either a set of integers or a set of object identifiers.

1.5.1.2 eventType
The eventType attribute identifies the basic type of the alarm. It provides a list of standard types: Communication: associated with the procedures and/or processes required to convey information from one point to another. Quality of Service: associated with a degradation of the quality of service. Processing Error: associated with a software or processing fault. Equipment: associated with an equipment fault. Environmental: associated with a condition relating to an enclosure in which the equipment resides.

1.5.1.3 probable Cause


This attribute defines the probable cause of the alarm. Its value belongs to a set of possible values either defined in recommendation X.721, M3100 and GSM 11.12 or defined for a particular Telecommunication Management Network (TMN) project.

1.5.1.4 perceived Severity


This attribute defines six severity levels. The severity levels indicate how the capability of the managed object is affected. The levels are: Critical: indicates that an immediate corrective action is required. This severity is reported, when a managed object becomes totally out of service and its capability must be restored. Major: indicates that an urgent corrective action is required. This severity is reported, when there is a severe degradation in the capability of the managed object and its full capability must be restored. Minor: indicates a non-service affecting fault condition and that corrective action should be taken in order to prevent a more serious fault. This severity is reported, when the detected alarm condition is not currently degrading the capacity of the managed object.

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Warning: indicates a potential or impending fault, before any significant effect have been felt. Action(s) should be taken to further diagnose (if necessary) and correct the problem in order to prevent it from becoming a more serious service affecting fault. Indeterminate: indicates that the severity level cannot be defined by the resource raising the alarm. Cleared: indicates the clearing of one or more previously alarms for this managed object with the same Alarm type, Probable Cause and Specific problems (if given).

1.5.2 Alarm Description


1.5.2.1 Banner
Each BSS alarm definition starts with an identification banner which allows the location of the appropriate definition. It takes the form: [7,246] FU CONFIG-FAIL

1.5.2.2 Alarm Description


Alarm Description describes the alarm and, where appropriate, the differences to the default perceived severities and alarm numbers.

1.5.2.3 Impact on System


The description of the impact on Telecom and O&M system contains a table indicating which part of the system is affected by the fault in terms of loss, degradation or none. For example, if a cell is affected, the cell column in the table contains a check (X) in either the Loss or Degradation row. For different impact cases (redundancy, diversity, etc.) other symbols are used. The table shows the worst case, even though redundancy may be provided.

1.5.2.4 Corrective Actions


So solve the current alarm a graphical workflow chart is used. It shows the required procedures by checks, tests and actions to determine the fault and finally to solve the alarm. Checks, tests and thus resulting corrective actions are provided with a priority on remote at the OMC-R and then by service on-site, to minimize the maintenance effort. By clicking on a dedicated action field, a link to the detailed description of the task will be opened.

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[5,11] POWERSUPPLYU

Start field with alarm number and alarm name

Onsite
Check Power Supplies are switched on Remote action fields

Onsite
Check cables/connectors to control unit, power module and EACB

no Decision field Alarm persists?

Alarm solved

yes

Onsite
9100 BTS: Replace PM08, which LED is off or red *

Onsite
9100 BTS: Replace PM11, which LED is off or red *

Onsite
9100 BTS: Replace PM12, which LED is off or red *

Onsite
9100 BTS: Replace PM18, which LED is off or red *

OR

OR

OR

Onsite action fields

Decision field

Power supply operational?

yes

Alarm solved

no Contact System Support

End fields

Figure 1: Graphical workflow for corrective actions This figure shows an example of a graphical workflow and describes the different flowchart fields. Useful hints for safety and required tools are added as appropriate.

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1.5.3 Additional Information


section BTS Alarm Additional Information (Section 10) describes the decoding of the additional information. Some alarms provide additional information. If the additional information is displayed as a text message, the original information from the BSS has been decoded. If the additional information is not decoded, it is displayed as pairs of hexadecimal digits. At the BSC terminal, the additional information consists of numbers in the range 0 to 255. Each number represents the contents of one pair of digits. Decoding Additional Information from Alarms Decoding BSC additional information must only be attempted by Alcatel-Lucent support personnel. If a fault persists after corrective actions have been taken, send a copy of the alarm message containing the additional information to the Alcatel-Lucent support office.

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2 Class 1: CLK Alarms

2 Class 1: CLK Alarms


This section defines the alarms for the Class 1: CLK alarm class.

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2.1 [1,6] MCL-FATAL-AL


specific Problems event Type probable Cause perceived Severity Alarm Description Alarm Number MCL-FATAL-AL Equipment Equipment Malfunction Major (PMA) Fatal internal alarm on the Clock Unit. 1 : Module faulty with unknown cause due to access failure 2 : The internal clock is defective 4 : Fault on the clock signal is detected by other module 5 : Autorestart failure

If the CLLK is redundant on this BTS, the telecom functions are not affected. If no redundancy is available however, the cell(s) fed by the reporting CLLK are lost. BTS 9100: There is no clock redundancy available, so the cells fed by the reporting CLLK are lost, thus the BTS is lost. Impact Loss Degradation BSS X(no red.) Cell(s) X(no red.) Signaling X(no red.) Calls X(no red.) -

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2.1.1 BTS 9100 Corrective Actions


[1,6] MCLFATALAL

Reset Function BTS

Clock operational?

yes

Alarm solved

no

Onsite
Replace SUMP, SUMA

Clock operational?

yes

Alarm solved

no Contact System Support

Figure 2: MCL-FATAL-AL: BTS 9100 Corrective Actions

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2.1.2 BTS 9110/9110-E Corrective Actions


[1,6] MCLFATALAL

Reset Function BTS

Clock operational?

yes

Alarm solved

no

Onsite
Disconnect mains power from ACCO to Basic Unit

Onsite
Switch off Battery Backup Switch and OR Main Power switch in Side Support Cabinet

Onsite
Switch off mains power fuse for tower mounted BTS

OR

Onsite
After 30 s repower the BTS

Onsite
BTS operational? no Replace BTS A910

yes Alarm solved BTS operational? yes Alarm solved

no Contact System Support

Figure 3: MCL-FATAL-AL: BTS 9110/9110-E Corrective Actions

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2.2 [1,12] CLOCK-FAULT


specific Problems event Type probable Cause perceived Severity Alarm Description CLOCK-FAULT Equipment Timing Problem Major (PMA), Minor (DMA) Major (PMA)/Minor (DMA) : Fault on the clock signals detected by several clock users in the BTS (e.g. FHU, CU, FU). Major (PMA) : If the CLLK alarm disappears and the OMU loses the alarm information, this alarm is sent by the OMU as a dummy alarm. It indicates that the CLLK is FOS and requires operator initialization. If the alarm has unknown cause, it indicates that more detailed alarms were reported before and are available at OMC-R.

If the clock system is redundant on this BTS, the telecom functions are not affected. If, however, no redundancy is available, the channels supported by the CLLK/CLDB are lost. BTS 9100: There is no clock redundancy available, so the cells fed by the reporting CLLK are lost, thus the BTS is lost. Impact Loss Degradation BSS X(no red.) Cell(s) X(no red.) Signaling X(no red.) Calls X(no red.) -

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2.2.1 BTS 9100 Corrective Actions


[1,12] CLOCKFAULT

Reset Function BTS

Clock operational?

yes

Alarm solved

no

Onsite
Replace SUMP, SUMA

Clock operational?

yes

Alarm solved

no Contact System Support

Figure 4: CLOCK-FAULT: BTS 9100 Corrective Actions

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2.2.2 BTS 9110/9110-E Corrective Actions


[1,12] CLOCKFAULT

Reset Function BTS

Clock operational?

yes

Alarm solved

no

Onsite
Disconnect mains power from ACCO to Basic Unit

Onsite
Switch off Battery Backup Switch and OR Main Power switch in Side Support Cabinet

Onsite
Switch off mains power fuse for tower mounted BTS

OR

Onsite
After 30 s repower the BTS

Onsite
BTS operational? no Replace BTS A910

yes Alarm solved BTS operational? yes

Alarm solved

no Contact System Support

Figure 5: CLOCK-FAULT: BTS 9110/9110-E Corrective Actions

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2.3 [1,31] MCL-XCLK


specific Problems event Type probable Cause perceived Severity Alarm Description Alarm Number MCL-XCLK Equipment Equipment Malfunction Major (PMA) An error has been detected in the input of the External Reference Clock. 1 : Loss of input signal clock from external reference clock, in slave mode. 2 : Loss of Frame Number input, in slave mode. 3 : Loss of Frame Signal, in slave mode.

If the CLLK is redundant on this BTS the telecom functions are not affected. If, however, no redundancy is available, the cell(s) fed by the reporting CLLK are lost. Impact Loss Degradation BSS X(no red.) Cell(s) X(no red.) Signaling X(no red.) Calls X(no red.) -

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2.3.1 BTS 9100 Corrective Actions


[1,31] MCLXCLK

Alarm on feeding clock unit of master BTS events?

no

Reset Function BTS

yes yes Alarm solved

Solve that alarm(s) first

Clock operational?

no Onsite Check cables/connectors between clock unit on master BTS and reporting clock unit

Onsite
Replace SUMP, SUMA

Clock operational?

yes

Alarm solved

no Contact System Support

Figure 6: MCL-XCLK: BTS 9100 Corrective Actions

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2.3.2 BTS 9110/9110-E Corrective Actions


[1,31] MCLXCLK

Alarm on feeding clock unit of master BTS events?

no

Onsite
Reset Function BTS Disconnect mains power from ACCO to Basic Unit

Onsite
yes Solve that alarm(s) first Clock operational? no Check cables/connectors between clock unit on master BTS and reporting clock unit

OR Onsite
Switch off Battery Backup Switch and Main Power switch in Side Support Cabinet

yes Alarm solved

OR Onsite
Switch off mains power fuse for tower mounted BTS

Onsite
After 30 s repower the BTS

Onsite
Replace BTS A910 no BTS operational?

yes Alarm solved yes BTS operational? Alarm solved

no Contact System Support

Figure 7: MCL-XCLK: BTS 9110/9110-E Corrective Actions

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2.4 [1,234] IOM-DISCONNECTION


specific Problems event Type probable Cause perceived Severity Alarm Description IOM-DISCONNECTION Equipment Equipment Malfunction Minor (DMA) There is a loss of communication with the clock on the IOM bus.

Telecom functions are not affected. Impact Loss Degradation BSS Cell(s) Signaling Calls -

2.4.1 Corrective Actions


Contact your Alcatel-Lucent system support.

3BK 21625 AAAA PCZZA Ed.06

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2 Class 1: CLK Alarms

2.5 [1,237] HW-DEGRADED


specific Problems event Type probable Cause perceived Severity Alarm Description Alarm Number HW-DEGRADED Equipment Equipment Malfunction Minor (DMA), Warning (MI) The processing of the clock is degraded. 1: The PCM synchronization is not available. 2: The GPS synchronization is lost. 3: GPS module failure. 4: GPS antenna failure. 5: GPS LNA failure. 6: Not enough satellites are visible. 7: Frequency synchronization is lost.

Telecom functions are not affected. Impact Loss Degradation BSS Cell(s) Signaling Calls -

Required tools and materials : PCM test tools GPS test tools Replacement tools, see appropriate replacement procedure.

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2 Class 1: CLK Alarms

2.5.1 9100 BTS, Alarm Number 1 Corrective Actions


Alarm Number 1

[1,237] HWDEGRADED

Related transmission alarms? no

yes

Solve this alarms

Alarm persists?

no

yes

WAIT 20 minutes (Clock synchronisation ongoing)

no Alarm persists?

yes

Reset BTS

Alarm persists?

no

yes

Power OFF BTS. Wait 30 seconds.

Power ON BTS. Wait until BTS is operationsl again.

Alarm persists?

no

Alarm solved

yes

Check / correct internal 13MHz clock

no Alarm persists?

yes

Replace SUMx

no Alarm persists?

yes

Check E1 link clock with line provider

no Alarm persists?

yes

Contact System Support

Figure 8: HW-DEGRADED: 9100 BTS, Alarm Number 1 Corrective Actions

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2 Class 1: CLK Alarms

2.5.2 9100 BTS, Alarm Number 2, 3, 4 , 5 and 6 Corrective Actions


Alarm Number 2, 3, 4, 5 and 6

[1,237] HWDEGRADED

Related transmission alarms?

yes

Solve this alarms

Alarm persists?

no

no WAIT 20 minutes (Clock synchronisation ongoing)

yes

no Alarm persists?

yes

Check GPS equipment

no Alarm persists?

yes

Reset BTS

Alarm persists?

no

yes

Alarm solved

Power OFF BTS. Wait 30 seconds.

Power ON BTS. Wait until BTS is operationsl again.

Alarm persists?

no

yes

Check / correct internal 13MHz clock

no Alarm persists?

yes

Replace SUMx

no Alarm persists?

yes

Check E1 link clock with line provider

no Alarm persists?

yes

Contact System Support

Figure 9: HW-DEGRADED: BTS 9100, Alarm Number 2, 3, 4, 5 and 6 Corrective Actions

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2 Class 1: CLK Alarms

2.5.3 9100 BTS, Alarm Number 7 Corrective Actions


Alarm Number 7

[1,237] HWDEGRADED

Check / correct NTP server configuration

Alarm persists?

no

Alarm solved

yes

Contact System Support

Figure 10: HW-DEGRADED: BTS 9100, Alarm Number 7 Corrective Actions

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2 Class 1: CLK Alarms

2.5.4 9110 Micro BTS/9110-E Micro BTS , Alarm Number 1 Corrective Actions
Alarm Number 1

[1,237] HWDEGRADED

Related transmission alarms?

yes

Solve this alarms

Alarm persists?

no

no WAIT 20 minutes (Clock synchronisation ongoing)

yes

no Alarm persists?

yes

Reset BTS

Alarm persists?

no

yes

Power OFF BTS. Wait 30 seconds.

Power ON BTS. Wait until BTS is operationsl again.

Alarm persists?

no

Alarm solved

yes

Check / correct internal 13MHz clock

no Alarm persists?

yes

Replace 9110 Micro BTS / 9110E Micro BTS

no Alarm persists?

yes

Check E1 link clock with line provider

no Alarm persists?

yes

Contact System Support

Figure 11: HW-DEGRADED: 9110 Micro BTS/9110-E Micro BTS , Alarm Number 1 Corrective Actions

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2 Class 1: CLK Alarms

2.5.5 9110 Micro BTS/9110-E Micro BTS, Alarm Number 2 Corrective Actions
Alarm Number 2

[1,237] HWDEGRADED

Related transmission alarms? no

yes

Solve this alarms

Alarm persists?

no

yes

WAIT 20 minutes (Clock synchronisation ongoing)

no Alarm persists?

yes

Check GPS equipment

no Alarm persists?

yes

Reset BTS

Alarm persists?

no

yes

Alarm solved

Power OFF BTS. Wait 30 seconds.

Power ON BTS. Wait until BTS is operationsl again.

Alarm persists?

no

yes

Check / correct internal 13MHz clock

no Alarm persists?

yes

Replace 9110 Micro BTS / 9110E Micro BTS

no Alarm persists?

yes

Check E1 link clock with line provider

no Alarm persists?

yes

Contact System Support

Figure 12: HW-DEGRADED: 9110 Micro BTS/9110-E Micro BTS ,Alarm Number 2 Corrective Actions

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2 Class 1: CLK Alarms

2.6 [1,248] RESTART


specific Problems event Type probable Cause perceived Severity Alarm Description Alarm Number RESTART Processing Error Application Subsystem Failure Warning (MI) The TRANSandCLOCK has performed a successful autorestart. 1 : A fatal exception has occurred on a P, or a P SW error is detected in operational state. 2 : A watchdog reset has occurred.

Telecom functions are not affected. Impact Loss Degradation BSS Cell(s) Signaling Calls -

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2 Class 1: CLK Alarms

2.6.1 BTS 9100 Corrective Actions


[1,248] RESTART

Reset Function BTS

Clock operational?

yes

no

Alarm is reported very often on one board?

no

Alarm solved

yes

Onsite
Replace SUMP, SUMA

Clock operational?

yes

Alarm solved

no Contact System Support

Figure 13: RESTART: BTS 9100 Corrective Actions

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2 Class 1: CLK Alarms

2.6.2 BTS 9110/9110-E Corrective Actions


[1,248] RESTART

Reset Function BTS

Clock operational?

yes

Alarm is reported very often on one board?

no

Alarm solved

no

yes

Onsite
Disconnect mains power from ACCO to Basic Unit

Onsite

Onsite

OR

Switch off Battery Switch off mains power Backup Switch and OR fuse for tower mounted Main Power switch in BTS Side Support Cabinet

Onsite
After 30 s repower the BTS

Onsite
Clock operational? no Replace BTS A910 BTS operational? yes Alarm solved

yes Alarm solved

no Contact System Support

Figure 14: RESTART: BTS 9110/9110-E Corrective Actions

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3 Class 2: OMU Alarms

3 Class 2: OMU Alarms


This section defines the alarms for the Class 2: OMU alarm class.

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3 Class 2: OMU Alarms

3.1 [2,1] LOSS OF TWIN CONFIGURATION


specific Problems event Type probable Cause perceived Severity Alarm Description LOSS OF TWIN CONFIGURATION Processing Error softwareProgramAbnomallyTerminated Warning (MI) This event arrives in seldom circumstances where storage has been destroyed or is no more readable. Any other alarms should be checked and repaired first. The OMU will apply the default twin configuration. Alarm Number 1 : OMU does not retrieve the twin configuration.

Telecom functions are not affected. Impact Loss Degradation BSS Cell(s) Signaling Calls -

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3 Class 2: OMU Alarms

3.1.1 Corrective Actions


[2,1] LOSS OF TWIN CONFIGURATION

Set the desired configuration from OMCR if selectable due to cabling

Alam cleared?

yes

no On site From BTS LMT perform the modification of the HW configuration

Alam cleared?

yes

Alarm solved

no

Replace SUMA board

yes Alam cleared?

no Contact System Support

Figure 15: LOSS OF TWIN CONFIGURATION Corrective Actions

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3 Class 2: OMU Alarms

3.2 [2,247] RESET


specific Problems event Type probable Cause perceived Severity Alarm Description RESET Processing Error softwareProgramAbnomallyTerminated Warning (MI) An OMU reset is performed. The Alarm Number indicates the reason for the reset. During the reset procedure, the OMU had a BTS software download and started its operational software. It distributed the configuration data to all BTSs and rebuilt its internal database. Alarm Number 3 : Triggered by Watchdog (any reason). 4 : External scenario failure. 5 : Lack of internal resources. 6 : Internal scenario time out. 7 : Microprocessor exception. 8 : Mains alarm end.

Telecom functions are not affected. Impact Loss Degradation BSS Cell(s) Signaling Calls -

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3 Class 2: OMU Alarms

3.2.1 Alarm Number 3 Corrective Actions


The hardware is faulty or there is a bug in the software. If only one BTS is concerned or the alarm occurs repeatedly, replace the faulty hardware.
[2,247] RESET

Onsite
9100: Replace SUMP, SUMA, SUMX

Onsite
9110/9110E Micro BTS: Replace 9110/9110E Micro BTS

OR

OMU operational?

yes

Alarm solved

no Contact System Support

Figure 16: RESET: Alarm Number 3 Corrective Actions

3.2.2 Alarm Number 4 Corrective Actions


The communication with the BSC is disturbed.
[2,247] RESET

Onsite

Check cables and connectors to BSC Onsite

OMU operational?

yes

Alarm solved

no Contact System Support

Figure 17: RESET: Alarm Number 4 Corrective Actions

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3 Class 2: OMU Alarms

3.2.3 Alarm Number 5 Corrective Actions


There is a problem with the memory allocation.
[2,247] RESET

Contact System Support

Figure 18: RESET: Alarm Number 5 Corrective Actions

3.2.4 Alarm Number 6 Corrective Actions


The OMU detects a problem in the running OMU software and attempts to it clean up.
[2,247] RESET

Contact System Support

Figure 19: RESET: Alarm Number 6 Corrective Actions

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3 Class 2: OMU Alarms

3.2.5 Alarm Number 7 Corrective Actions


An interrupt caused by an address or by a bus problem. If the alarm occurs repeatedly :
[2,247] RESET

Onsite
9100 BTS: Replace SUMP, SUMA, SUMX

Onsite
9110/9110E Micro BTS: Replace 9110/9110E Micro BTS

OR

OMU operational?

yes

Alarm solved

no Contact System Support

Figure 20: RESET: Alarm Number 7 Corrective Actions

3.2.6 Alarm Number 8 Corrective Actions


The power supply is again available for the BTS.

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3 Class 2: OMU Alarms

3.3 [2,248] RESTART


specific Problems event Type probable Cause perceived Severity Alarm Description RESTART Processing Error Application Subsystem Failure Warning (MI) An OMU restart is performed successfully. The reason for the restart is indicated in the Alarm Number field. During the restart procedure the OMU has restarted its software, distributed its configuration data to all BTS units, and re-built its internal database. Alarm Number 1 : Lack of internal resources, allocating the memory. 2 : Triggered for OMU-CPF replacement. 3 : The OMU detects an internal scenario time out in the running OMU software, and attempts to clean it up. 4 : Microprocessor exception - an interrupt is caused by an address or a bus problem.

Telecom functions are not affected. Impact Loss Degradation BSS Cell(s) Signaling Calls -

3.3.1 Corrective Actions


None. If the problem persists, a reset is triggered automatically.

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4 Class 3: SW-AN Alarms

4 Class 3: SW-AN Alarms


This section defines the alarms for the Class 3: SW-AN alarm class.

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4 Class 3: SW-AN Alarms

4.1 [3,11] SW-PROBLEM


4.1.1 [3,11] SW-PROBLEM (CLLK)
specific Problems event Type probable Cause perceived Severity SW-PROBLEM Processing Error software Program Abnormally Terminated Nbr 1...3:Major (PMA) Nbr 4, 5: Minor (DMA), Warning (MI) Alarm Description Alarm Number The software is corrupted or bad. 1 : Error detected during the configuration with saved parameters in initialization state: saved parameters are corrupted and cannot be used for the auto-restart sequence. 2 : Error detected during the SW activation procedure in the fault localization state, or a check-sum error is detected in operational state. 3 : A fatal exception has occurred on P, or a P SW error is detected in a state other than the operational state. 4 : An error has occurred during the SW activation procedure, triggered by the OMU in the initialization state. The alarm is not fatal because the TRANS&CLOCK uses the previous FW. 5 : An error has occurred which is linked to a software download. The error was detected during the downloading procedure from the OMU in initialization state (packet sequence, global file checksum). This alarm is not fatal because the TRANS&CLOCK uses the previous FW.

If the CLLK is redundant on this BTS, the telecom functions are not affected. For the BTS 9100: there is no clock redundancy available, so the cells fed by the reporting CLLK are lost, thus the BTS is lost. Impact Loss Degradation BSS X(no red.) Cell(s) X(no red.) Signaling X(no red.) Calls X(no red.) -

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4 Class 3: SW-AN Alarms

4.1.1.1 BTS 9100 Corrective Actions


[3,11] SWPROBLEM (CLLK)L

Reset Function BTS

Clock operational?

yes

Alarm solved

no

Onsite
Replace SUMP, SUMA

Clock operational?

yes

Alarm solved

no Contact System Support

Figure 21: SW-PROBLEM (CLLK): BTS 9100 Corrective Actions

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4 Class 3: SW-AN Alarms

4.1.1.2 BTS 9110/9110-E Corrective Actions


[3,11] SWPROBLEM (CLLK)

Reset Function BTS

Clock operational?

yes

Alarm solved

no

Onsite
Disconnect mains power from ACCO to Basic Unit

Onsite
Switch off Battery Backup Switch and OR Main Power switch in Side Support Cabinet

Onsite
Switch off mains power fuse for tower mounted BTS

OR

Onsite
After 30 s repower the BTS

Onsite
BTS operational? no Replace 9110 BTS

yes yes

Alarm solved

BTS operational?

Alarm solved

no Contact System Support

Figure 22: SW-PROBLEM (CLLK): BTS 9110/9110-E Corrective Actions

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4 Class 3: SW-AN Alarms

4.1.2 [3,11] SW-PROBLEM (TRE)


specific Problems event Type probable Cause perceived Severity Alarm Description Alarm Number SW-PROBLEM Processing Error software Program Abnormally Terminated Major (PMA), Warning (MI) The software is corrupted or bad. 1 : An error is detected during the configuration with saved parameters in initialization state: saved parameters are corrupted and cannot be used for the auto-restart sequence. Major (PMA) : The local recovery fails. Warning (MI) : The local recovery is successful. 2 : An error is detected during the SW activation procedure in the fault localization state or check-sum error detected in operational state. Major (PMA) : The local recovery fails. Warning (MI) : The local recovery is successful. 3: A fatal exception occurred on SCP or a SCP, the software error is detected in another state than the operational state. Major (PMA) : The local recovery fails. Warning (MI) : The local recovery is successful. 4 : An error detected during the software activation procedure, triggered by the OMU in initialization state. 5 : An error is linked to software down-load. The error is detected during the down-loading procedure from the SUM, in initialization state (packet sequence, global file check-sum, etc.). 6 : A watchdog has occurred and an auto-restart has failed. 7 : A bad parameter is detected in the TRE CPF. 8: LRA triggered on G3 TRE as consequence of SCP RTF supervision algoritm.

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4 Class 3: SW-AN Alarms

The TRE is no longer usable. The associated eight channels are lost. Independent of frequency hopping or not, the BSC reduces the number of channels supported by the cell. If the TRE supporting the BCCH is not concerned, the cell is degraded, calls are lost. (#). If the TRE supporting the BCCH is concerned and there is BCCH redundancy, recovery mechanisms regain the cells functionality. (*). If the TRE supporting the BCCH is concerned and there is no BCCH redundancy, the complete cell is lost. (X). Impact Loss Degradation BSS X(no red.) Cell(s) X(no red.) #* Signaling X(no red.) Calls X(no red.)#* -

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4 Class 3: SW-AN Alarms

4.1.2.1 BTS 9100 Corrective Actions


Disable RF Power Use the BTS NEM to disable RA before disconnecting RF cables. Initialize RA after work.

[3,11] SWPROBLEM (TRE)

Lock Function TRE

Unlock Function TRE

TRE operational?

yes

Alarm solved

no

Alarm is reported from more than one TRE?

yes

Contact System Support

no Onsite

Replace TRE

TRE operational?

yes

Alarm solved

no Contact System Support

Figure 23: SW-PROBLEM (TRE): BTS 9100 Corrective Actions

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4 Class 3: SW-AN Alarms

4.1.2.2 BTS 9110/9110-E Corrective Actions


[3,11] SWPROBLEM (TRE)

yes Reset Function BTS BTS operational? Alarm solved

no yes Contact System Support

Alarm is reported from more than one BTS?

no

Onsite
Disconnect mains power from ACCO to Basic Unit

Onsite
Switch off Battery Backup Switch and OR Main Power switch in Side Support Cabinet

Onsite
Switch off mains power fuse for tower mounted BTS

OR

Onsite
After 30 s repower the BTS

Onsite
BTS operational? no Replace 9110 BTS

yes yes

Alarm solved

BTS operational?

Alarm solved

no Contact System Support

Figure 24: SW-PROBLEM (TRE): BTS 9110/9110-E Corrective Actions

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4 Class 3: SW-AN Alarms

4.1.3 [3,11] SW-PROBLEM (RA)


specific Problems event Type probable Cause perceived Severity Alarm Description Alarm Number SW-PROBLEM Processing Error software Program Abnormally Terminated Minor (DMA), Warning (MI) The software is corrupted or bad. 1 : Error detected during the configuration with saved parameters in initialization state: saved parameters are corrupted and cannot be used for the auto-restart sequence. 2 : Error detected during the SW activation procedure in the fault localization state or check-sum error detected in operational state. 3: A fatal exception occurred on SCP or a SCP, the SW error is detected in another state than the operational state. 5 : Error linked to software down-load. Error detected during the down-loading procedure from the OMU, in initialization state (packet sequence, global file check-sum, etc.).

The transmission quality is degraded. Impact Loss Degradation BSS Cell(s) Signaling X Calls X

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4 Class 3: SW-AN Alarms

4.1.3.1 Corrective Actions


Disable RF Power Use the BTS NEM to disable RA before disconnecting RF cables. Initialize RA after work.

[3,11] SWPROBLEM (RA)

Lock Function RA

Unlock Function RA

RA operational?

yes

Alarm solved

no

Alarm is reported from more than one BTS?

yes

Contact System Support

no

Onsite

Replace ANX, ANY, ANC

RA operational?

yes

Alarm solved

no Contact System Support

Figure 25: SW-PROBLEM (RA): Corrective Actions

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4 Class 3: SW-AN Alarms

4.2 [3,13] TELECOM-CONFIG-FAIL


specific Problems event Type probable Cause perceived Severity Alarm Description Alarm Number TELECOM-CONFIG-FAIL Processing Error Configuration Or Customization Error Warning (MI) A Telecom Configuration Parameter error has been detected. 1 : There is a rejection of the telecom configuration parameters related to Hand-Over and Power Control (parameters included in BS_POWER_CONTROL, MS_POWER_CONTROL or PREPROCESS_CONFIGURE messages) in the operational state. A message is missing in the list of telecom messages received. 2 : The TLC_CONFIG_T timer (supervision of reception of telecom configuration on RSL) has elapsed after an O&M configuration or re-configuration. 3 : Incorrect sys info 3 parameters have been received in the operational state. 4 : Inconsistent telecom configuration messages have been received from the BSC after an O&M reconfiguration. 5 : No correct BCCH info messages have been received from the BSC after an O&M reconfiguration.

Telecom functions are not affected. The old configuration is still running. Impact Loss Degradation BSS Cell(s) Signaling Calls -

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4 Class 3: SW-AN Alarms

4.2.1 Corrective Actions


[3,13] TELECOM CONFIGFAIL

Check OMU CPF

Correct BTS Characteristic

Alarm persists?

no

Alarm solved

yes Contact System Support

Figure 26: TELECOM-CONFIG-FAIL: Corrective Actions

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4 Class 3: SW-AN Alarms

4.3 [3,14] WRONG-CONFIGURATION


4.3.1 [3,14] WRONG-CONFIGURATION (TRE)
specific Problems event Type probable Cause perceived Severity Alarm Description Alarm Number WRONG-CONFIGURATION Processing Error Configuration Or Customization Error Major (PMA) The parameters are not consistent with the capacity of the equipment. 1 : The CDM radio definition per TS is inconsistent with the hopping type. 2 : The CDM frequency range is inconsistent with the actual frequency range. 3 : The CDM cell range is inconsistent with the extended cell support. 4 : There are files missing in SUM memory for a given module type. 5 : The RSL rate between CDM and Abis is inconsistent. 6 : The CDM capability is inconsistent with the actual capability. 7 : A bad parameter is detected in configuration data. 8 : There is no RSL/TCH mapping available for the TRE. 9 : The RSL mapping is wrong, the TRE does not support a RSL on the indicated Abis interface. 11 : The TRE does not support the required PS capabilities. 16 : The bandwidth per MC-module is larger than the PA RF BW. 17 : Wrong OML/RSL multiplexing rule. 18 : The multi-carrier class is not compatible with the multi-carrier class capability.

The TRE is no longer usable. The associated eight channels are lost. Independent of frequency hopping or not, the BSC reduces the number of channels supported by the cell. If the TRE supporting the BCCH is not concerned, the cell is degraded, calls are lost. (#). If the TRE supporting the BCCH is concerned and there is BCCH redundancy, recovery mechanisms regain the cells functionality, calls are lost. (*) If the TRE supporting the BCCH is concerned and there is no BCCH redundancy, the complete cell is lost. (X). Impact Loss Degradation BSS X(no red.) Cell(s) X(no red.) #* Signaling X(no red.) Calls X(no red.)#* -

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4 Class 3: SW-AN Alarms

4.3.1.1 Alarm Number 1, 2, 3, 6, Corrective Actions


[3,14] WRONGCONFIGURATION (TRE)

Other TRE alarms event?

yes

Solve TRE alarm(s) first

no Compare CDM value with TRE capability

Correct parameter values according to TRE capability

Reset effected TCU

Alarm persists?

no

Alarm solved

yes Contact System Support

Figure 27: WRONG-CONFIGURATION (TRE): Alarm Number 1, 2, 3, 6, Corrective Actions

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4 Class 3: SW-AN Alarms

4.3.1.2 Alarm Number 4, Corrective Actions


[3,14] WRONGCONFIGURATION (TRE)

Other TRE alarms event? no Download the masterfile and the application file

yes

Solve TRE alarm(s) first

Replace the masterfile

Reset effected TCU

Alarm persists?

no

Alarm solved

yes Contact System Support

Figure 28: WRONG-CONFIGURATION (TRE): Alarm Number 4, Corrective Actions

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4 Class 3: SW-AN Alarms

4.3.1.3 Alarm Number 5, Corrective Actions


[3,14] WRONGCONFIGURATION (TRE)

Other TRE alarms event?

yes

Solve TRE alarm(s) first

no Compare CDM value with RSL rate

Correct parameter values according to TRE capability

Reset effected TCU

Alarm persists?

no

Alarm solved

yes Contact System Support

Figure 29: WRONG-CONFIGURATION (TRE): Alarm Number 5, Corrective Actions

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4 Class 3: SW-AN Alarms

4.3.1.4 Alarm Number 7, 9, Corrective Actions


[3,14] WRONGCONFIGURATIO N (TRE)

Other TRE alarms event?

yes

Solve TRE alarm(s) first

no Compare CDM value

Correct parameter values according to TRE capability

Reset effected TCU

Alarm persists?

no

Alarm solved

yes Contact System Support

Figure 30: WRONG-CONFIGURATION (TRE): Alarm Number 7, 9, Corrective Actions

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4 Class 3: SW-AN Alarms

4.3.1.5 Alarm Number 8, Corrective Actions


[3,14] WRONGCONFIGURATION (TRE)

Other TRE alarms event?

yes

Solve TRE alarm(s) first

no Compare transmission settings

Introduce RSL/TCH mapping

Initialize TRE

Reset effected TCU

Alarm persists?

no

Alarm solved

yes Contact System Support

Figure 31: WRONG-CONFIGURATION (TRE): Alarm Number 8, Corrective Actions

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4 Class 3: SW-AN Alarms

4.3.1.6 Alarm Number 11, Corrective Actions


[3,14] WRONGCONFIGURATION (TRE)

Compare CDM value with BTS capability

Correct parameter values with correct Abis configuration according to BTS capability

Reset effected BTS

Alarm persists?

no

Alarm solved

yes Contact System Support

Figure 32: WRONG-CONFIGURATION (TRE): Alarm Number 11, Corrective Actions

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4 Class 3: SW-AN Alarms

4.3.1.7 Alarm Number 16, Corrective Actions


[3,14] WRONGCONFIGURATION (TRE)

Choose a lower bandwidth per MCTRE module.

Alarm persists?

no

Alarm solved

yes Contact System Support

Figure 33: WRONG-CONFIGURATION (TRE): Alarm Number 16, Corrective Actions

4.3.1.8 Alarm Number 17, Corrective Actions


[3,14] WRONGCONFIGURATION (TRE)

For Multicarrier modules 16 kb/s rate for RSL is not allowed. Correct the RSL rate.

Alarm persists?

no

Alarm solved

yes Contact System Support

Figure 34: WRONG-CONFIGURATION (TRE): Alarm Number 17, Corrective Actions

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4 Class 3: SW-AN Alarms

4.3.1.9 Alarm Number 18, Corrective Actions


[3,14] WRONGCONFIGURATION (TRE)

Choose the correct multicarrier class.

Alarm persists?

no

Alarm solved

yes Contact System Support

Figure 35: WRONG-CONFIGURATION (TRE): Alarm Number 18, Corrective Actions

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4 Class 3: SW-AN Alarms

4.3.2 [3,14] WRONG-CONFIGURATION (RA)


specific Problems event Type probable Cause perceived Severity WRONG-CONFIGURATION Processing Error Configuration Or Customization Error Nbr. 2: Major (PMA) Nbr. 4, 7, 10: Minor (DMA), Warning (MI) Alarm Description Alarm Number The parameters are not consistent with the capacity of the equipment. 2 : The CDM frequency range is inconsistent with the actual frequency range. 4 : There are files missing in OMU memory for a given module type. 7 : A bad parameter is detected in configuration data. The sector cannot provide the required maximum output power (SBL state FIT, severity DMA). 10 : The sector cannot provide the required maximum output power (SBL state FIT, severity DMA) In case of cell shared, the power of secondary is lower than the one of the main sector. In unbalanced TRX output power configuration, at least one of the TREs of this sector cannot provide the requested output power. 15: Antenna Hopping not supported.

The quality of transmission is degraded. Impact Loss Degradation BSS Cell(s) Signaling X Calls X

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4 Class 3: SW-AN Alarms

4.3.2.1 Alarm Number 2, 7,10, Corrective Actions


[3,14] WRONGCONFIGURATION (RA)

Compare CDM value with RA capability

Correct parameter values according to RA capability

Reset effected RA

Alarm persists?

no

Alarm solved

yes Contact System Support

Figure 36: WRONG-CONFIGURATION (RA): Alarm Number 2, 7, 10, Corrective Actions

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4.3.2.2 Alarm Number 4, Corrective Actions


[3,14] WRONGCONFIGURATION (RA)

Compare CDM value with RA capability

Replace masterfile

Reset effected RA

Alarm persists?

no

Alarm solved

yes Contact System Support

Figure 37: WRONG-CONFIGURATION (RA): Alarm Number 4, Corrective Actions

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4.3.2.3 Alarm Number 15 Corrective Actions


[3, 14] WRONGCONFIGURATION (RA)

No hardware supporting Antenna Hopping is available. There are two solutions:

Onsite
Disable Antenna Hopping feature for the impacted sector

Insert TWIN TRE module

or

no Alarm persists? Alarm solved

yes

Contact System Support

Figure 38: WRONG-CONFIGURATION (RA): Alarm Number 15, Corrective Action

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4.3.3 [3,14] WRONG-CONFIGURATION (BTS)


specific Problems event Type probable Cause perceived Severity Alarm Description Alarm Number WRONG-CONFIGURATION Processing Error Configuration Or Customization Error Minor (DMA), Warning (MI) The parameters are not consistent with the capacity of the equipment. 12 : A configuration with 2 PCM links is not supported. 13 : The OML is not on Abis 1. 14 : The configuration via the Qmux is not allowed with 2 PCM links.

There is no impact. Impact Loss Degradation BSS Cell(s) Signaling Calls -

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4.3.3.1 Alarm Number 12, 14, Corrective Actions


[3,14] WRONGCONFIGURATION (BTS)

Compare CDM value with BTS capability

Correct parameter values according to BTS capability

Reset effected BTS

Alarm persists?

no

Alarm solved

yes Contact System Support

Figure 39: WRONG-CONFIGURATION (BTS): Alarm Number 12, 14, Corrective Actions

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4.3.3.2 Alarm Number 13, Corrective Actions


[3,14] WRONGCONFIGURATION (BTS)

Compare CDM value with BTS capability

Place OML TS on Abis 1

Reset effected BTS

Alarm persists?

no

Alarm solved

yes Contact System Support

Figure 40: WRONG-CONFIGURATION (BTS): Alarm Number 13, Corrective Actions

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4.4 [3,246] CONFIG-FAIL


4.4.1 [3,246] CONFIG-FAIL (CLLK)
specific Problems event Type probable Cause perceived Severity CONFIG-FAIL Processing Error Configuration Or Customization Error Nbr 1: Major (PMA)) Nbr 3, 4: Minor (DMA), Warning (MI) Alarm Description Alarm Number There is a scenario-failure for TRANS&CLOCK. 1 : An error in the initialization or re-configuration is detected, due to the absence of an answer to the message "OMU, UNKNOWN_MESSAGE, inconvenient sub-state". 3 : A SW downloading or SW activation failure is detected by the OMU, due to the absence of an answer to the message "OMU. UNKNOWN_MESSAGE, inconvenient sub -state". This alarm is not fatal because the TRANS&CLOCK uses the previous SW. 4 : A transmission configuration failure is detected by the OMU due to no answer to the OMU, an UNKNOWN MESSAGE or an inconvenient substate. This alarm has no fatal consequences, because the TRANS&CLOCK will use the previous transmission settings.

If the CLLK is redundant on this BTS, the telecom functions are not affected. For the BTS 9100: there is no clock redundancy available, so the cells fed by the reporting CLLK are lost, thus the BTS is lost. Impact Loss Degradation BSS X(no red.) Cell(s) X(no red.) Signaling X(no red.) Calls X(no red.) -

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4.4.1.1 BTS 9100 Corrective Actions


[3,246] CONFIGFAIL (CLLK)

Check validity of parameters

Correct parameter values according to BTS capability

Reset effected BTS

Alarm persists?

no

Alarm solved

yes Onsite Replace SUMP, SUMA

Alarm persists?

no

Alarm solved

yes Contact System Support

Figure 41: CONFIG-FAIL (CLLK): BTS 9100 Corrective Actions

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4.4.1.2 BTS 9110/9110-E Corrective Actions


[3,246] CONFIGFAIL (CLLK)

Check validity of parameters

Correct parameter values according to BTS capability

Reset Function BTS

BTS operational?

yes

Alarm solved

no

Onsite
Disconnect mains power from ACCO to Basic Unit

Onsite

Onsite

OR

Switch off Battery Switch off mains power Backup Switch and OR fuse for tower mounted Main Power switch in BTS Side Support Cabinet

Onsite
After 30 s repower the BTS

Onsite
Replace BTS A910 no BTS operational?

yes Alarm solved yes BTS operational? Alarm solved

no Contact System Support

Figure 42: CONFIG-FAIL (CLLK): BTS 9110/9110-E Corrective Actions

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4.4.2 [3,246] CONFIG-FAIL (RA)


specific Problems event Type probable Cause perceived Severity CONFIG-FAIL Processing Error Configuration Or Customization Error Nbr 2: Major (PMA) Nbr 1: Minor (DMA) Alarm Description Alarm Number There is a scenario-failure for ANX or RA. 1 : An error in the initialization is detected due to no answer to OMU, UNKNOWN_MESSAGE, inconvenient sub-state. 2 : An error in the initialization is detected due to failure in initialization of all TREs connected to this ANX or RA.

Telecom functions are not affected. Impact Loss Degradation BSS Cell(s) Signaling Calls -

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4.4.2.1 BTS 9100 Corrective Actions


Disable RF Power Use the BTS NEM to disable RA before disconnecting RF cables. Initialize RA after work.

[3,246] CONFIGFAIL (RA)

Lock Function RA

Unlock Function RA

RA operational?

yes

Alarm solved

no

Onsite
Replace ANX, ANY, ANC

RA operational?

yes

Alarm solved

no Contact System Support

Figure 43: CONFIG-FAIL (RA): BTS 9100 Corrective Actions

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4.4.2.2 BTS 9110/9110-E Corrective Actions


[3,246] CONFIGFAIL (RA)

Reset Function BTS

BTS operational?

yes

Alarm solved

no

Onsite
Disconnect mains power from ACCO to Basic Unit

Onsite
Switch off Battery Backup Switch and OR Main Power switch in Side Support Cabinet

Onsite
Switch off mains power fuse for tower mounted BTS

OR

Onsite
After 30 s repower the BTS

Onsite
BTS operational? no Replace BTS A910

yes Alarm solved BTS operational? yes Alarm solved

no Contact System Support

Figure 44: CONFIG-FAIL (RA): BTS 9110/9110-E Corrective Actions

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4.4.3 [3,246] CONFIG-FAIL (TRE)


specific Problems event Type probable Cause perceived Severity Alarm Description CONFIG-FAIL Processing Error Configuration Or Customization Error Major (PMA) There is a scenario failure for TRE. An error in the initialization is detected due to no answer to OMU, UNKNOWN_MESSAGE, inconvenient sub-state.

The TRE is no longer usable. The associated eight channels are lost. Independent of frequency hopping or not, the BSC reduces the number of channels supported by the cell. If the TRE supporting the BCCH is not concerned, the cell is degraded, calls are lost. (#). If the TRE supporting the BCCH is concerned and there is BCCH redundancy, recovery mechanisms regain the cells functionality, calls are lost. (*). If the TRE supporting the BCCH is concerned and there is no BCCH redundancy, the complete cell is lost. (X). Impact Loss Degradation BSS X(no red.) Cell(s) X(no red.) #* Signaling X(no red.) Calls X(no red.)#* -

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4.4.3.1 BTS 9100 Corrective Actions


Disable RF Power Use the BTS NEM to disable RA before disconnecting RF cables. Initialize RA after work.

[3,246] CONFIGFAIL (TRE)

Lock Function TRE

Unlock Function TRE

TRE operational?

yes

Alarm solved

no

Onsite
Replace TRE

TRE operational?

yes

Alarm solved

no Contact System Support

Figure 45: CONFIG-FAIL (TRE): BTS 9100 Corrective Actions

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4.4.3.2 BTS 9110/9110-E Corrective Actions


[3,246] CONFIGFAIL (TRE)

Reset Function BTS

BTS operational?

yes

Alarm solved

no

Onsite
Disconnect mains power from ACCO to Basic Unit

Onsite
Switch off Battery Backup Switch and OR Main Power switch in Side Support Cabinet

Onsite
Switch off mains power fuse for tower mounted BTS

OR

Onsite
After 30 s repower the BTS

Onsite
BTS operational? no Replace BTS A910

yes Alarm solved BTS operational? yes Alarm solved

no Contact System Support

Figure 46: CONFIG-FAIL (TRE): BTS 9110/9110-E Corrective Actions

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5 Class 5: ENVIR Alarms

5 Class 5: ENVIR Alarms


This section defines the alarms for the Class 5: ENVIR alarm class.

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5.1 [5,1] FAN-ALARM


specific Problems event Type probable Cause perceived Severity Alarm Description FAN-ALARM Environmental Heating Or Ventilation Or Cooling System Problem Minor (PMA) A single fan is faulty - this is a warning, not yet critical. 5 : FAN alarm for 9110-E BTS (Master). 10 : FAN alarm for 9110-E BTS (Slave 1). 20 : FAN alarm for 9110-E BTS (Slave 2). 11 : FAN alarm for 9110-E BTS (Slave 11). 12 : FAN alarm for 9110-E BTS (Slave 12). 21 : FAN alarm for 9110-E BTS (Slave 21). 22 : FAN alarm for 9110-E BTS (Slave 22).

Telecom functions are not affected. Impact Loss Degradation BSS Cell(s) Signaling Calls -

5.1.1 Corrective Actions


[5,1] FANALARM

Onsite
A9100: Replace FANU; FACB

Onsite
A9110E: Replace Fan Cassete

OR

Fan operational?

yes

Alarm solved

no

Contact System Support

Figure 47: FAN-ALARM: Corrective Actions

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5.2 [5,11] POWER-SUPPLY-U


specific Problems event Type probable Cause perceived Severity Alarm Description POWER-SUPPLY-U Equipment PowerProblem Critical (VPMA), Warning (MI) At least two power supply modules have failed. Some TRE are switched OFF autonomously by the BTS. BTS 9100: At least one PM08/PM11 module is operational. If PM12/PM18 used: The BTS uses the backup batteries and the available PM12/PM18 modules.

During a defined delay, the configuration is kept, the Telecom functions are not affected. After the end of the previous delay, a minimal configuration is selected with the TRE supporting the BCCH. (#). If the battery is empty, the cells are lost. (X). Impact Loss Degradation BSS #X Cell(s) X # Signaling X Calls #X -

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5.2.1 Corrective Actions


[5,11] POWERSUPPLYU

Onsite
Check Power Supplies are switched on

Onsite
Check cables/connectors to control unit, power module and EACB

no Alarm persists?

Alarm solved

yes

Onsite
9100 BTS: Replace PM08, which LED is off or red *

Onsite
9100 BTS: Replace PM11, which LED is off or red *

Onsite
9100 BTS: Replace PM12, which LED is off or red *

Onsite
9100 BTS: Replace PM18, which LED is off or red *

OR

OR

OR

Power supply operational?

yes

Alarm solved

no Contact System Support

* If RIT location is A,0,0, the RIT is located in 9100 BTS COMI/CODI outdoor side compartment

Figure 48: POWER-SUPPLY-U: Corrective Actions

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5.3 [5,12] POWER-SUPPLY-NU


specific Problems event Type probable Cause perceived Severity Alarm Description POWER-SUPPLY-NU Equipment PowerProblem Major (PMA) A power supply module has failed, but the BTS is still supplied by other power supply modules in parallel. BTS 9100: At least one PM08/PM11/PM12/PM18 module is operational and no TRE is switched OFF.

Telecom functions are not affected. Impact Loss Degradation BSS Cell(s) Signaling Calls -

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5.3.1 Corrective Actions


[5,12] POWERSUPPLYNU

Onsite
Check Power Supplies are switched on

Onsite
Check cables/connectors to control unit, power module and EACB

no Alarm persists?

Alarm solved

yes

Onsite
9100 BTS: Replace PM08, which LED is off or red *

Onsite
9100 BTS: Replace PM11, which LED is off or red *

Onsite
9100 BTS: Replace PM12, which LED is off or red *

Onsite
9100 BTS: Replace PM18, which LED is off or red *

OR

OR

OR

Power supply operational?

yes

Alarm solved

no Contact System Support

* If RIT location is A,0,0, the RIT is located in 9100 BTS COMI/CODI outdoor side compartment

Figure 49: POWER-SUPPLY-NU: Corrective Actions

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5.4 [5,13] CONTROL-UNIT-AL


specific Problems event Type probable Cause perceived Severity CONTROL-UNIT-AL Equipment PowerProblem Nbr 2: Critical (VPMA), Warning (MI) Nbr 1: Major (PMA), Warning (MI) Alarm Description Alarm Number There is a failure of the control unit that supervises the power modules. 1 : The battery capacity is faulty. 2 : The battery charging voltage is faulty.

The battery is empty and is not used: the Telecom functions are not affected. The battery is empty and is used: the cells are lost. (X) Impact Loss Degradation BSS X Cell(s) X Signaling X Calls X -

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5.4.1 Corrective Actions


[5,13] CONTROLUNITAL

Onsite
Check Power Supplies are switched on

Battery OK?

no

Onsite
A9100 BCU1/BCU2, PM12: Replace BU41/BU100

Onsite
A9100: Replace BATS

Onsite
A9100: Replace BU101

yes

OR

OR

Onsite
yes

Check cables/connectors to control unit and EACB

Control Unit operational?

Alarm solved

no Contact System Support

Onsite
A9100: Replace BCU1, which LED is off or red *

Onsite
A9100: Replace BCU2, which LED is off or red *

Onsite
A9100: Replace PM12, which LED is off or red *

OR

OR

Power supply operational?

yes

Alarm solved

no Contact System Support

* If RIT location is A,0,0, the RIT is located in A9100 COMI/CODI outdoor side compartment

Figure 50: CONTROL-UNIT-AL: Corrective Actions

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5.5 [5,20] MAINS-AL


specific Problems event Type probable Cause perceived Severity Alarm Description MAINS-AL Equipment PowerProblem Critical (VPMA), Warning (MI) There is a problem on the BTS mains power supply. No BTS PM08/PM11/PM12/PM18 power supply is operational. The BTS runs on the backup batteries.

During a defined delay, the configuration is kept, the Telecom functions are not affected. After the end of the previous delay, a minimal configuration is selected with the TRE supporting the BCCH. (#) If the battery is empty, the cells are lost. (X). Impact Loss Degradation BSS #X Cell(s) X # Signaling X Calls #X -

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5.5.1 Corrective Actions


[5,20] MAINSAL

Onsite
Check cables/connectors to control unit and BTS

Onsite
Check external BTS mains supply and fuses. Setup supply and replace fuses if required

no Alarm persists?

Alarm solved

yes

Onsite
A9100: Replace PM08, which LED is off or red *

Onsite OR
A9100: Replace PM11, which LED is off or red *

Onsite
A9100: Replace PM12, which LED is off or red *

Onsite
A9100: Replace PM18, which LED is off or red *

OR

OR

Power supply operational?

yes

Alarm solved

no Contact System Support

* If RIT location is A,0,0, the RIT is located in A9100 COMI/CODI outdoor side compartment

Figure 51: MAINS-AL: Corrective Actions

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5.6 [5,23] POWER-SHUTDOWN


specific Problems event Type probable Cause perceived Severity Alarm Description Alarm Number POWER-SHUTDOWN Equipment PowerProblem Major (PMA) The shutdown is due to a mains power failure. 1 : BTS 9100- A TRE is switched off due to a mains alarm (see the description of the "MAINS_AL" or "POWER SUPPLY_U" alarm). 2 : BTS 9110/9110-E - This alarm is reported for a TRE in slave box when this slave box is started after the master box during 9110-S start up (timing differences due to low ambient temperature).

The TRE is no longer usable. The associated eight channels are lost. Independent of frequency hopping or not, the BSC reduces the number of channels supported by the cell. If the TRE supporting the BCCH is not concerned, the cell is degraded, calls are lost. (#). If the TRE supporting the BCCH is concerned and there is BCCH redundancy, recovery mechanisms regain the cells functionality. (*). If the TRE supporting the BCCH is concerned and there is no BCCH redundancy, the complete cell is lost. (X). Impact Loss Degradation BSS X(no red.) Cell(s) X(no red.) #* Signaling X(no red.) Calls X(no red.)#* -

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5.6.1 Alarm Number 1 Corrective Actions


[5,23] POWERSHUTDOWN

Onsite
Check cables/connectors to control unit and BTS

Onsite
Check external BTS mains supply and fuses. Setup supply and replace fuses if required

no Alarm persists?

Alarm solved

yes

Onsite
A9100: Replace PM08, which LED is off or red *

Onsite OR
A9100: Replace PM11, which LED is off or red *

Onsite
A9100: Replace OR PM12, which LED is off or red *

Power supply operational?

yes

Alarm solved

no Contact System Support

* If RIT location is A,0,0, the RIT is located in A9100 COMI/CODI outdoor side compartment

Figure 52: POWER-SHUTDOWN: Alarm Number 1 Corrective Actions

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5 Class 5: ENVIR Alarms

5.6.2 Alarm Number 2 Corrective Actions


[5,23] POWERSHUTDOWN

Onsite

Wait for heat up of the BTS

Onsite

Disable TRE(s)

Onsite

Init TRE(s)

no Alarm persists?

Alarm solved

yes Contact System Support

Figure 53: POWER-SHUTDOWN: Alarm Number 2 Corrective Actions

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5.7 [5,24] SUBRACK-POWER


specific Problems event Type probable Cause perceived Severity Alarm Description SUBRACK-POWER Equipment PowerProblem Major (PMA) This alarm is reported if more than one module of the subrack has power supply problems. 1 : Subrack number 1. ... n : Subrack number n.

Alarm Number

There is impact through the HW_FAILURE of class 10 alarms. Impact Loss Degradation BSS X Cell(s) X Signaling X Calls X -

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5.7.1 Corrective Actions


[5,24] SUBRACKPOWER

Onsite

Check cables/connectors to subrack


Onsite

Check AC and DC Circuit Breakers. Switch breacker(s) on if required.

no Alarm persists?

Alarm solved

yes Check for faulty RITs in class 10 HW_Failure alarms on this BTS. Solve that alarm(s) before repowering the subrack.

Power supply operational?

yes

Alarm solved

no Contact System Support

Figure 54: SUBRACK-POWER: Corrective Actions

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5.8 [5,31] TEMPERATURE-WARNING


5.8.1 [5,31] TEMPERATURE-WARNING (BTS)
specific Problems event Type probable Cause perceived Severity Alarm Description TEMPERATURE-WARNING Environmental Temperature Unacceptable Major (PMA), Warning (MI) This is a temperature warning. The temperature control of the hottest TRE in the BTS has reached the low threshold value.

Telecom functions are not affected. Impact Loss Degradation BSS Cell(s) Signaling Calls -

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5.8.1.1 Corrective Actions


Required tools and materials : Thermometer Replacement and cleaning tools, see appropriate replacement procedure.
[5,31] TEMPERATUREWARNING (BTS)

yes Fan alarm events?

Solve that alarm(s) first

no Onsite

Check the ambient temperature.

Onsite

Is ambient temperature out of permitted limits? no Onsite Check and clean heat exchanger air intake

yes

The ambient temperature must be reduced.

BTS Temperature OK?

yes

Alarm solved

no Contact System Support

BTS Temperature OK?

yes

Alarm solved

no Contact System Support

Figure 55: TEMPERATURE-WARNING (BTS): Corrective Actions

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5.8.2 [5,31] TEMPERATURE-WARNING (TRE)


specific Problems event Type probable Cause perceived Severity Alarm Description TEMPERATURE-WARNING Environmental Temperature Unacceptable Major (PMA), Warning (MI) This is a temperature warning. A MTRE inside the BTS has reached a temperature which is close to the shut off temperature.

Telecom functions are not affected. Impact Loss Degradation BSS Cell(s) Signaling Calls -

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5.8.2.1 Corrective Actions


Required tools and materials : Thermometer Replacement and cleaning tools, see appropriate replacement procedure.

[5,31] TEMPERATUREWARNING (TRE)

Fan alarm events?

yes

Solve that alarm(s) first

no Onsite Check the ambient temperature.

Onsite

Is ambient temperature out of permitted limits? no

yes

The ambient temperature must be reduced.

TRE Temperature OK? no Contact System Support

yes

Alarm solved

Onsite

Optional Fan Module available? no

yes

Check and clean optional Fan Module

TRE Temperature OK?

yes

Alarm solved

no
Onsite

Add optional Fan Module

Contact System Support

TRE Temperature OK? no Contact System Support

yes

Alarm solved

Figure 56: TEMPERATURE-WARNING (TRE): Corrective Actions

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5.9 [5,32] FATAL TEMPERATURE


specific Problems event Type probable Cause perceived Severity Alarm Description FATAL TEMPERATURE Environmental Temperature Unacceptable Major (PMA) This is a fatal temperature alarm. Internal TRE temperature is higher than the predefined high threshold. The power amplifier of the TRE automatically switches itself off, in order to avoid any HW damage.

The TRE is no longer usable. The associated eight channels are lost. Independent of frequency hopping or not, the BSC reduces the number of channels supported by the cell. If the TRE supporting the BCCH is not concerned, the cell is degraded, calls are lost. (#). If the TRE supporting the BCCH is concerned and there is BCCH redundancy, recovery mechanisms regain the cells functionality, calls are lost. (*) If the TRE supporting the BCCH is concerned and there is no BCCH redundancy, the complete cell is lost. (X). Impact Loss Degradation BSS X(no red.) Cell(s) X(no red.) #* Signaling X(no red.) Calls X(no red.)#* -

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5.9.1 Corrective Actions


Required tools and materials : Thermometer Replacement and cleaning tools, see appropriate replacement procedure.
[5,32] FATAL TEMPERATURE

yes Fan alarm events?

Solve that alarm(s) first

no Onsite

Check the ambient temperature.

Is ambient temperature out of permitted limits? no Onsite Check and clean heat exchanger air intake

Onsite

yes

The ambient temperature must be reduced.

TRE Temperature OK?

yes

Alarm solved

no Contact System Support

TRE Temperature OK?

yes

Alarm solved

no Contact System Support

Figure 57: FATAL TEMPERATURE: Corrective Actions

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5.10 [5,237] HW-DEGRADED


5.10.1 [5,237] HW-DEGRADED (BTS)
specific Problems event Type probable Cause perceived Severity Alarm Description Alarm Number HW-DEGRADED Equipment Equipment Malfunction Major (PMA), Warning (MI) A problem has been detected on the XIOB/OUTC input ports. 6 : DC/DC converter 1 failure. 7 : DC/DC converter 2 failure.

Telecom functions are not affected. Impact Loss Degradation BSS Cell(s) Signaling Calls -

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5.10.1.1 Corrective Actions


[5,237] HWDEGRADED (BTS)

Lock Function BTS

Unlock Function BTS

DC/DC converter operational?

yes

Alarm solved

no

Onsite
Replace SUMP, SUMA

DC/DC converter operational?

yes

Alarm solved

no Contact System Support

Figure 58: HW-DEGRADED (BTS): Corrective Actions

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5.10.2 [5,237] HW-DEGRADED (EACB)


specific Problems event Type probable Cause perceived Severity Alarm Description Alarm Number HW-DEGRADED Equipment Equipment Malfunction Major (PMA) A problem has been detected on the input ports 10 :BTS 9100: A problem has been detected on the XIOB/OUTC input ports. BTS 9110/9110-E : A problem has been detected on the input ports during tests with the MBTS-BCB unit.

Telecom functions are not affected. Impact Loss Degradation BSS Cell(s) Signaling Calls -

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5.10.2.1 Alarm Number 10 BTS 9100 Corrective Actions


[5,237] HWDEGRADED (EACB)

Lock Function EACB

Unlock Function EACB

EACB operational?

yes

Alarm solved

no

Onsite
A9100: Replace XIOB

Onsite
For RIT OUTC replacement contact system support

OR

EACB operational?

yes

Alarm solved

no Contact System Support

Figure 59: HW-DEGRADED (EACB): BTS 9100 Corrective Actions

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5.10.2.2 Alarm Number 10 BTS 9110/9110-E Corrective Actions


[5,237] HWDEGRADED (EACB)

Reset Function BTS

MicroBTS operational?

yes

Alarm solved

no

Onsite
Switch MicroBTS off

Onsite
Switch MicroBTS on

MicroBTS operational?

yes

Alarm solved

no

Replace MicroBTS

MicroBTS operational?

yes

Alarm solved

no Contact System Support

Figure 60: HW-DEGRADED (EACB): BTS 9110/9110-E Corrective Actions

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5 Class 5: ENVIR Alarms

5.10.3 [5,237] HW-DEGRADED (RA)


specific Problems event Type probable Cause perceived Severity Alarm Description Alarm Number HW-DEGRADED Equipment Equipment Malfunction Major (PMA) A problem has been detected on the input ports 11 : TMA current supervision failure 12 : TMA1 current too low 13 : TMA1 current too high 14 : TMA1 short circuit alarm 15 : TMA2 current too low 16 : TMA2 current too high 17 : TMA2 short circuit alarm

Telecom functions are not affected. Impact Loss Degradation BSS Cell(s) Signaling Calls -

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5.10.3.1 Alarm Number 11..17 Corrective Actions


[5,237] HWDEGRADED (RA)

Lock Function RA

Unlock Function RA

RA operational?

yes

Alarm solved

no

Onsite

Replace TMA

yes RA operational?

Alarm solved

no Contact System Support

Figure 61: HW-DEGRADED (RA): Corrective Actions

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5.10.4 [5,237] HW-DEGRADED (CCF)


specific Problems event Type probable Cause perceived Severity Alarm Description Alarm Number HW-DEGRADED Equipment Equipment Malfunction Minor (DMA), Warning (MI) An fan control for front or back row is faulty. 1 :The complete front row of the fans is faulty. This is detected when either all front fans generate an alarm or the DC converter of the fan control board is faulty. 2 :Same as 1, but for the back row instead of the front row. 3 :At least one fan on a left fan unit is faulty. 4 :At least one fan on a middle fan unit is faulty. 5 :At least one fan on a right fan unit is faulty.

Telecom functions are not affected. Impact Loss Degradation BSS Cell(s) Signaling Calls -

5.10.4.1 Corrective Actions


[5,237] HWDEGRADED (CCF)

Onsite

Onsite

Replace FACB

OR

Replace FANU

Fan operational?

yes

Alarm solved

no

Contact System Support

Figure 62: HW-DEGRADED (CCF): Corrective Actions

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5.11 [5,239] HW-FAILURE


5.11.1 [5,239] HW-FAILURE (EACB)
specific Problems event Type probable Cause perceived Severity Alarm Description Alarm Number HW-FAILURE Equipment Equipment Malfunction Major (PMA) A hardware failure has been detected. 2 : This alarm have an unknown cause and indicates that more detailed alarms were reported before and are available in the OMC. 3 : The BCB detects a malfunction or the extraction of the module.

Telecom functions are not affected. Impact Loss Degradation BSS Cell(s) Signaling Calls -

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5.11.1.1 Alarm Number 2 Corrective Actions


[5,239] HWFAILURE (EACB)

Check for previously reported alarms o this function (SBL EACB). Solve that alarm(s) first.

EACB operational?

yes

Alarm solved

no
Onsite

Replace faulty RIT, see previously reported and correced alarm

EACB operational?

yes

Alarm solved

no Contact System Support

Figure 63: HW-FAILURE (EACB): Alarm Number 2 Corrective Actions

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5.11.1.2 Alarm Number 3 Corrective Actions


[5,239] HWFAILURE (EACB)

Lock/Unlock EACB

EACB operational?

yes

no

Reset BTS

EACB operational?

yes

Alarm solved

no

Onsite

Insert appropriate module

EACB operational?

yes

no Contact System Support

Figure 64: HW-FAILURE (EACB): Alarm Number 3 Corrective Actions

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5.11.2 [5,239] HW-FAILURE (CCF)


specific Problems event Type probable Cause perceived Severity Alarm Description HW-FAILURE Equipment Equipment Malfunction Major (PMA) There is a failure of front and back FAN (e.g. due to power supply failure) or the alarm has an unknown cause. This alarm indicates that more detailed alarms were reported before and are available in the OMC.

Telecom functions are not affected. Impact Loss Degradation BSS Cell(s) Signaling Calls -

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5.11.2.1 Corrective Actions


[5,239] HWFAILURE (CCF)

SUBRACK POWER alarm(s) events?

yes

Solve that alarm(s) first.

FAN operational?

yes

Alarm solved

no

no Contact System Support

Check for previously reported alarms on this function (SBL CCF). Solve that alarm(s).

FAN operational?

yes

Alarm solved

no

Onsite
Replace FACB

FAN operational?

yes

Alarm solved

no Contact System Support

Figure 65: HW-FAILURE (CCF): Corrective Actions

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6 Class 8: Global BTS Alarms

6 Class 8: Global BTS Alarms


This section defines the alarms for the Class 8: Global BTS alarm class.

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6.1 [8,3] RESYNCH


specific Problems event Type probable Cause perceived Severity Alarm Description RESYNCH Processing Error Configuration Or Customization Error Warning (MI) Discrepancies are detected between the BSC and OMU database and both databases have been updated. The OMC-R triggers an update of its own Alarms in Force and SBL state list.

Telecom functions are not affected. Impact Loss Degradation BSS Cell(s) Signaling Calls -

6.1.1 Corrective Actions


None required, the BTS is in service.

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6.2 [8,4] IGNORE EQUIPMENT OVER 12 TRE


specific Problems event Type probable Cause perceived Severity Alarm Description IGNORE EQUIPMENT OVER 12 TRE Processing Error Configuration Or Customization Error Warning (MI) Discrepancies are detected between the BSC and OMU database and both databases have been updated. The OMC-R triggers an update of its own Alarms in Force and SBL state list. Alarm Number 1 : The operator has installed and configured too many TREs, although there are G3 TREs in the BTS. Equipment over 12 TREs is ignored.

Telecom functions are not affected. Impact Loss Degradation BSS Cell(s) Signaling Calls -

6.2.1 Corrective Actions


[8,1] IGNORE EQUIPMENT OVER 12 TRE

Replace all G3 TREs by G4 TREs or TWIN TRXs

yes Alam cleared?

Alarm solved

no Contact System Support

Figure 66: IGNORE EQUIPMENT OVER 12 TRE: Corrective Actions

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6.3 [8,5] TOO MANY PLUGGED MODULES


specific Problems event Type probable Cause perceived Severity Alarm Description Alarm Number TOO MANY PLUGGED MODULES Equipment Configuration Or Customization Error Warning (MI) The installed HW configuration exceeds the power dissipation limits. 1 : Too many TREs are plugged in the rack type.

There is no disturbance of the telecom applications. Impact Loss Degradation BSS Cell(s) Signaling Calls -

6.3.1 Corrective Actions


[8,5] TOO MANY PLUGGED MODULES

Reduce the installed equipment

Alam cleared?

yes

Alarm solved

no Contact System Support

Figure 67: TOO MANY PLUGGED MODULES: Corrective Actions

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6.4 [8,8] HW-RESYNCH


specific Problems event Type probable Cause perceived Severity Alarm Description HW-RESYNCH Processing Error Configuration Or Customization Error Warning (MI) The BTS detects an addition or reduction in SBLs or hardware modification (different RIT names). Consequently a hardware re-synchronization alarm is sent. This causes the OMC-R to trigger a hardware, state and alarm audit. The audit aligns the OMC -R database with the new hardware.

Telecom functions are not affected. Impact Loss Degradation BSS Cell(s) Signaling Calls -

6.4.1 Corrective Actions


None required, the BTS is in service.

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6.5 [8,30] BCB-LINK


specific Problems event Type probable Cause perceived Severity Alarm Description Alarm Number BCB-LINK Equipment Equipment Malfunction Major (PMA), Warning (MI) There is no communication on IOM link. 1 : The BCB link is unable to detect the presence of the modules. 2 : The BCB Power supply is faulty.

The is no communication on the BCB. Impact Loss Degradation BSS Cell(s) Signaling Calls -

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6 Class 8: Global BTS Alarms

6.5.1 BTS 9100 Corrective Actions


Disable RF Power Use the BTS NEM to disable RA before disconnecting RF cables. Initialize RA after work.

[8,30] BCBLINK

Lock Function BTS

Unlock Function BTS

BTS operational?

yes

Alarm solved

no

Onsite

Check BCB bus for shortcuts and interruptions

Onsite
Replace SUMP/SUMA

BTS operational?

yes

Alarm solved

no Contact System Support

Figure 68: BCB-LINK: BTS 9100 Corrective Actions

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6.5.2 BTS 9110/9110-E Corrective Actions


Disable RF Power Use the BTS NEM to disable RA before disconnecting RF cables. Initialize RA after work.

[8,30] BCBLINK

Reset Function BTS

BTS operational?

yes

Alarm solved

no

Onsite
Disconnect mains power from ACCO to Basic Unit

Onsite

Onsite

OR

Switch off Battery Switch off mains power Backup Switch and OR fuse for tower mounted Main Power switch in BTS Side Support Cabinet

Onsite
After 30 s repower the BTS

Onsite
BTS operational? no Replace BTS A910

yes Alarm solved BTS operational? yes

Alarm solved

no Contact System Support

Figure 69: BCB-LINK: BTS 9110/9110-E Corrective Actions

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6.6 [8,31] IOM-LINK


specific Problems event Type probable Cause perceived Severity Alarm Description IOM-LINK Equipment Equipment Malfunction Major (PMA) There is no communication on IOM link.

There is no disturbance of the telecom applications. Impact Loss Degradation BSS Cell(s) Signaling Calls -

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6 Class 8: Global BTS Alarms

6.6.1 BTS 9100 Corrective Actions


Disable RF Power Use the BTS NEM to disable RA before disconnecting RF cables. Initialize RA after work.

[8,31] IOMLINK

Lock Function BTS

Unlock Function BTS

BTS operational?

yes

Alarm solved

no

Onsite

Check BSII bus for shortcuts and interruptions

Onsite
Replace SUMP/SUMA

BTS operational?

yes

Alarm solved

no Contact System Support

Figure 70: IOM-LINK: BTS 9100 Corrective Actions

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6 Class 8: Global BTS Alarms

6.6.2 BTS 9110/9110-E Corrective Actions


Disable RF Power Use the BTS NEM to disable RA before disconnecting RF cables. Initialize RA after work.

[8,31] IOMLINK

Reset Function BTS

BTS operational?

yes

Alarm solved

no

Onsite
Disconnect mains power from ACCO to Basic Unit

Onsite

Onsite

OR

Switch off Battery Switch off mains power Backup Switch and OR fuse for tower mounted Main Power switch in BTS Side Support Cabinet

Onsite
After 30 s repower the BTS

Onsite
BTS operational? no Replace BTS A910

yes Alarm solved BTS operational? yes

Alarm solved

no Contact System Support

Figure 71: IOM-LINK: BTS 9110/9110-E Corrective Actions

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6.7 [8,32] MODULE-INSERTED


6.7.1 [8,32] MODULE-INSERTED (BTS)
specific Problems event Type probable Cause perceived Severity Alarm Description MODULE-INSERTED Equipment Replaceable Unit Problem Warning (MI) The TRE is not connected to any ANX/ANC via RF cable.

There is no disturbance of the telecom applications. Impact Loss Degradation BSS Cell(s) Signaling Calls -

6.7.1.1 BTS 9100 Corrective Actions


Disable RF Power Use the BTS NEM to disable RA before disconnecting RF cables. Initialize RA after work.

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[8,32] MODULEINSERTED (BTS)

Lock Function BTS

Unlock Function BTS

BTS operational?

yes

Alarm solved

no

Onsite

Check BTS status

Onsite
Check RF cables and connectors to TRE and ANX/ANY/ANC visually and electrcally. Replace cable, if required.

If the module has been extracted previously and the same module inserted (without operator action), the connection of the module could be faulty

BTS operational?

yes

Alarm solved

no

Onsite
Replace ANX,ANY,ANC

Onsite

OR

Replace TRE

BTS operational?

yes

Alarm solved

no Contact System Support

Figure 72: MODULE-INSERTED: BTS 9100 Corrective Actions

6.7.1.2 BTS 9110/9110-E Corrective Actions


Disable RF Power Use the BTS NEM to disable RA before disconnecting RF cables. Initialize RA after work.

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[8,32] MODULEINSERTED

Reset Function BTS

BTS operational?

yes

Alarm solved

no

Onsite
Disconnect mains power from ACCO to Basic Unit

Onsite

Onsite

OR

Switch off Battery Switch off mains power Backup Switch and OR fuse for tower mounted Main Power switch in BTS Side Support Cabinet

Onsite
After 30 s repower the BTS

Onsite
BTS operational? no Replace 9110 BTS

yes yes

Alarm solved

BTS operational?

Alarm solved

no Contact System Support

Figure 73: MODULE-INSERTED: BTS 9110/9110-E Corrective Actions

6.7.2 [8,32] MODULE-INSERTED (RA)


specific Problems event Type probable Cause MODULE-INSERTED Equipment Replaceable Unit Problem

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perceived Severity Alarm Description

Warning (MI) The inserted TRE is connected to a dedicated ANx via RF cable.

There is no disturbance of the telecom applications. Impact Loss Degradation BSS Cell(s) Signaling Calls -

6.7.2.1 BTS 9100 Corrective Actions


Disable RF Power Use the BTS NEM to disable RA before disconnecting RF cables. Initialize RA after work.

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[8,32] MODULEINSERTED (RA)

Lock Function BTS

Unlock Function BTS

BTS operational?

yes

Alarm solved

no

Onsite

Check BTS status

Onsite
Check RF cables in case the of sector mapping is not as expected, and connectors to TRE, ANX/ANY/ANC visually and electrcally. Replace cable, if required.

If the module has been extracted previously and the same module inserted (without operator action), the connection of the module could be faulty

BTS operational?

yes

Alarm solved

no

Onsite
Replace ANX,ANY,ANC

Onsite

OR

Replace TRE

BTS operational?

yes

Alarm solved

no Contact System Support

Figure 74: MODULE-INSERTED: BTS 9100 Corrective Actions

6.7.2.2 BTS 9110/9110-E Corrective Actions


Disable RF Power Use the BTS NEM to disable RA before disconnecting RF cables. Initialize RA after work.

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[8,32] MODULEINSERTED

Reset Function BTS

BTS operational?

yes

Alarm solved

no

Onsite
Disconnect mains power from ACCO to Basic Unit

Onsite

Onsite

OR

Switch off Battery Switch off mains power Backup Switch and OR fuse for tower mounted Main Power switch in BTS Side Support Cabinet

Onsite
After 30 s repower the BTS

Onsite
BTS operational? no Replace 9110 BTS

yes yes

Alarm solved

BTS operational?

Alarm solved

no Contact System Support

Figure 75: MODULE-INSERTED: BTS 9110/9110-E Corrective Actions

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6.8 [8,247] RESET


6.8.1 [8,247] RESET (BTS)
specific Problems event Type probable Cause perceived Severity Alarm Description Alarm Number RESET Processing Error Software Error Warning (MI) The (power up) reset of the BTS has been performed successfully. 1 : BTS Power On. 2 : SW discrepancy. 3 : Operator command.

There is no disturbance of the telecom applications, because the BTS was powered down before. Impact Loss Degradation BSS Cell(s) Signaling Calls -

6.8.1.1 Corrective Actions


None required, the BTS is now in service.

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6.9 [8,248] RESTART


specific Problems event Type probable Cause perceived Severity Alarm Description RESTART Equipment Software Error Warning (MI) The BTS restarts successfully.

After the previous call interrupt, the BTS is now in service. Impact Loss Degradation BSS Cell(s) Signaling Calls -

6.9.1 Corrective Actions


None required.

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7 Class 9: BTS-EXTERNAL Alarms

7 Class 9: BTS-EXTERNAL Alarms


This section defines the alarms for the Class 9: BTS-EXTERNAL alarm class.

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7 Class 9: BTS-EXTERNAL Alarms

7.1 [9,1...56] EXT-ALARM


specific Problems event Type probable Cause perceived Severity Alarm Description EXT-ALARM Equipment Indeterminate Minor (DMA) External Alarms are not linked to telecom part of the BTS, they are forseen to announce events linked to the environment of the BTS. BTS 9100/9110/9110-E : External alarm (e.g., door open, fire, water) detected from input port [1 ... 24]. External alarms [25 ... 56] can be raised only by the BTS 9110-E, and are applicable only in this case. For Outdoor BTS, some of the 24 external alarms are allocated to the cabinet, they are already wired and reflect behaviour of other elements in the BTS: AC main, Air Conditioning unit, door... For 9100 Indoor BTS, the 24 external alarms are free (customer). External alarms are seen only at the BTS and BSC terminals. At the OMC-R, they are translated into customer-defined ASCII text. To simplify the external alarms declaration, default values are provided with an alarm translation table.

Telecom functions are not directly affected, if the detected problem is not disturbing the BTS function. (#) VSWR and LNA alarms (if equipped), indicates a problem on the antenna output, and degradation may occur. Impact Loss Degradation BSS Cell(s) X# Signaling Calls X#

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7.1.1 Corrective Actions


[9,1...50] EXTALARM

Onsite

Alarm was sent without cause? no

yes

Check sensor connection to BTS.

Onsite

Trigger customer specific action according to reported alarm (e.g. call fire brogade)

Check cabling to sensor, replace cabling if required.

Onsite

Check sensor function, replace sensor if required.

External alarm persists? yes Contact System Support

no

Alarm solved

Figure 76: EXT-ALARM [9,1...56] : Corrective Actions

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7 Class 9: BTS-EXTERNAL Alarms

7.2 [9,1] EXT-ALARM (Default)


specific Problems event Type probable Cause perceived Severity Alarm Description EXT-ALARM Equipment Indeterminate Critical (VPMA) To simplify the external alarms declaration, default values are provided with an alarm translation table. BTS 9100: There is a power supply rectifier failure.

Telecom functions are not directly affected, if the detected problem is not disturbing the BTS function. Telecom functions are not directly affected, as long as the BTS is battery powered. Impact Loss Degradation BSS Cell(s) Signaling Calls -

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7.2.1 Corrective Actions


[9,1] EXTALARM

Onsite

Alarm was sent without cause? no

yes

Check sensor connection to BTS.

Onsite

Trigger customer specific action according to power supply rectifier alarm

Check cabling to sensor, replace cabling if required.

Onsite

Check sensor function, replace sensor if required.

External alarm persists? yes Contact System Support

no

Alarm solved

Figure 77: [9,1] EXT-ALARM: Default Corrective Actions

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7 Class 9: BTS-EXTERNAL Alarms

7.3 [9,2] EXT-ALARM (Default)


specific Problems event Type probable Cause perceived Severity Alarm Description EXT-ALARM Equipment Indeterminate Critical (VPMA) To simplify the external alarms declaration, default values are provided with an alarm translation table. BTS 9100: There is a AC mains power failure. 9110/9110-E: There is a AC mains power failure detected by SSC.

Telecom functions are not directly affected, as long as the BTS is battery powered. Immediate intervention is necessary, if not the BTS will go down. Impact Loss Degradation BSS Cell(s) Signaling Calls -

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7.3.1 Corrective Actions


[9,2] EXTALARM

Onsite

Alarm was sent without cause? no

yes

Check sensor connection to BTS.

Onsite Onsite

Check AC power supply fuses, breakers, cabl%s, connectors


Onsite

Check cabling to sensor, replace cabling if required.

Onsite

Ensure BTS AC power supply

Check sensor function, replace sensor if required.

External alarm persists? yes Contact System Support

no

Alarm solved

External alarm persists? yes Contact System Support

no

Alarm solved

Figure 78: [9,2] EXT-ALARM: Default Corrective Actions

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7 Class 9: BTS-EXTERNAL Alarms

7.4 [9,3] EXT-ALARM (Default)


specific Problems event Type probable Cause perceived Severity Alarm Description EXT-ALARM Equipment Indeterminate Minor (DMA) To simplify the external alarms declaration, default values are provided with an alarm translation table. BTS 9100: This is a door/window alarm. BTS 9110/9110-E : This is a combined alarm for SSC, indicates problem/malfunction on one of the following SSC aspects: Door contact Power supplies Battery charger Inner fan alarm Outer fan alarm Temperature alarm Battery back-up "OFF" alarm.

Telecom functions are not affected . Impact Loss Degradation BSS Cell(s) Signaling Calls -

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7 Class 9: BTS-EXTERNAL Alarms

7.4.1 Corrective Actions


[9,3] EXTALARM

Onsite

Alarm was sent without cause? no

yes

Check sensor connection to BTS.

Onsite

Trigger customer specific action according to reported alarm (e.g. call fire brogade)

Check cabling to sensor, replace cabling if required.

Onsite

Check sensor function, replace sensor if required.

External alarm persists? yes Contact System Support

no

Alarm solved

Figure 79: [9,3] EXT-ALARM: Default Corrective Actions

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7 Class 9: BTS-EXTERNAL Alarms

7.4.2 BTS 9110/9110-E Corrective Actions


[9,1] EXTALARM

Onsite
Alarm was sent without cause? no yes Check sensor connection to BTS.

Onsite Onsite
Check AC power supply fuses, breakers, cabl%s, connectors Check cabling to sensor, replace cabling if required.

Onsite Onsite
Check sensor function, replace sensor if required.

Ensure BTS AC power supply

Onsite
External alarm persists? no Alarm solved

Replace SSCPS

yes Contact System Support External alarm persists? no

Alarm solved

yes Contact System Support

Figure 80: [9,3] EXT-ALARM: BTS 9110/9110-E Default Corrective Actions

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7 Class 9: BTS-EXTERNAL Alarms

7.5 [9,4] EXT-ALARM (Default)


specific Problems event Type probable Cause perceived Severity Alarm Description EXT-ALARM Equipment Indeterminate Minor (DMA) To simplify the external alarms declaration, default values are provided with an alarm translation table. BTS 9100: This is a door/window alarm override by the allowance key. BTS 9110/9110-E: This is a door alarm for the micro-BTS master, COBOX cover open.

Telecom functions are not affected. Impact Loss Degradation BSS Cell(s) Signaling Calls -

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7 Class 9: BTS-EXTERNAL Alarms

7.5.1 Corrective Actions


[9,4] EXTALARM

Onsite

Alarm was sent without cause? no

yes

Check sensor connection to BTS.

Onsite

Trigger customer specific action according to an open door or window alarm when allowance key is used onsite.

Check cabling to sensor, replace cabling if required.

Onsite

Check sensor function, replace sensor if required.

External alarm persists? yes Contact System Support

no

Alarm solved

Figure 81: [9,4] EXT-ALARM: Default Corrective Actions

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7.6 [9,5] EXT-ALARM (Default)


specific Problems event Type probable Cause perceived Severity Alarm Description EXT-ALARM Equipment Indeterminate Critical (VPMA) To simplify the external alarms declaration, default values are provided with an alarm translation table. BTS 9100: Fire alarm by detection of smoke detector inside the cabinet. BTS 9110/9110-E: This is a PMS alarm for the micro-BTS master, equipment not in vertical position.

Telecom functions are not directly affected. Impact Loss Degradation BSS Cell(s) Signaling Calls -

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7 Class 9: BTS-EXTERNAL Alarms

7.6.1 Corrective Actions


[9,5] EXTALARM

Onsite

Alarm was sent without cause? no

yes

Check sensor connection to BTS.

Onsite

Trigger customer specific action according to reported alarm (e.g. call fire brogade)

Check cabling to sensor, replace cabling if required.

Onsite

Check sensor function, replace sensor if required.

External alarm persists? yes Contact System Support

no

Alarm solved

Figure 82: [9,5] EXT-ALARM: Default Corrective Actions

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7.7 [9,6] EXT-ALARM (Default)


specific Problems event Type probable Cause perceived Severity Alarm Description EXT-ALARM Equipment Indeterminate Major (PMA) To simplify the external alarms declaration, default values are provided with an alarm translation table. BTS 9100: Water break-in by detection of water detection float switch.

Telecom functions are not directly affected. Impact Loss Degradation BSS Cell(s) Signaling Calls -

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7 Class 9: BTS-EXTERNAL Alarms

7.7.1 Corrective Actions


[9,6] EXTALARM

Onsite

Alarm was sent without cause? no

yes

Check sensor connection to BTS.

Onsite

Trigger customer specific action according to a water breakin alarm.

Check cabling to sensor, replace cabling if required.

Onsite

Check sensor function, replace sensor if required.

External alarm persists? yes Contact System Support

no

Alarm solved

Figure 83: [9,6] EXT-ALARM: Default Corrective Actions

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7 Class 9: BTS-EXTERNAL Alarms

7.8 [9,7] EXT-ALARM (Default)


specific Problems event Type probable Cause perceived Severity Alarm Description EXT-ALARM Equipment Indeterminate Major (PMA) To simplify the external alarms declaration, default values are provided with an alarm translation table. BTS 9100: There is a heating/ventilation/cooling system problem. At least one fan in the heat exchanger unit is faulty.

Telecom functions are not directly affected. Impact Loss Degradation BSS Cell(s) Signaling Calls -

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7 Class 9: BTS-EXTERNAL Alarms

7.8.1 Corrective Actions


[9,7] EXTALARM

Onsite
Alarm was sent without cause? no yes Check sensor connection to BTS.

Onsite
Check cabling to sensor, replace cabling if required.

Onsite
A9100: Replace HEAT2

Onsite
Check sensor function, replace sensor if required.

External alarm persists?

no

Alarm solved

no

External alarm persists?

yes

yes

Contact System Support

Figure 84: [9,7] EXT-ALARM: Default Corrective Actions

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7 Class 9: BTS-EXTERNAL Alarms

7.9 [9,8] EXT-ALARM (Default)


specific Problems event Type probable Cause perceived Severity Alarm Description EXT-ALARM Equipment Indeterminate Minor (DMA) To simplify the external alarms declaration, default values are provided with an alarm translation table. BTS 9100: The temperature in the equipment rack reached 35 0 C.

Telecom functions are not directly affected. Impact Loss Degradation BSS Cell(s) Signaling Calls -

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7 Class 9: BTS-EXTERNAL Alarms

7.9.1 Corrective Actions


[9,8] EXTALARM

Onsite

Alarm was sent without cause? no

yes

Check sensor connection to BTS.

Onsite

Trigger customer specific action according to a hot equipment room alarm (e.g. check air condition unit)

Check cabling to sensor, replace cabling if required.

Onsite

Check sensor function, replace sensor if required.

External alarm persists? yes Contact System Support

no

Alarm solved

Figure 85: [9,8] EXT-ALARM: Default Corrective Actions

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7 Class 9: BTS-EXTERNAL Alarms

7.10 [9,9] EXT-ALARM (Default)


specific Problems event Type probable Cause perceived Severity Alarm Description EXT-ALARM Equipment Indeterminate Minor (DMA) To simplify the external alarms declaration, default values are provided with an alarm translation table. BTS 9100: The temperature in the equipment room reached 40 0 C.

Telecom functions are not directly affected. Impact Loss Degradation BSS Cell(s) Signaling Calls -

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7 Class 9: BTS-EXTERNAL Alarms

7.10.1 Corrective Actions


[9,9] EXTALARM

Onsite

Alarm was sent without cause? no

yes

Check sensor connection to BTS.

Onsite

Trigger customer specific action according to a hot equipment room alarm (e.g. check air condition unit)

Check cabling to sensor, replace cabling if required.

Onsite

Check sensor function, replace sensor if required.

External alarm persists? yes Contact System Support

no

Alarm solved

Figure 86: [9,9] EXT-ALARM: Default Corrective Actions

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7 Class 9: BTS-EXTERNAL Alarms

7.11 [9,10] EXT-ALARM (Default)


specific Problems event Type probable Cause perceived Severity Alarm Description EXT-ALARM Equipment Indeterminate Minor (DMA) To simplify the external alarms declaration, default values are provided with an alarm translation table. BTS 9100: The antenna mast warning light is faulty.

Telecom functions are not directly affected. Impact Loss Degradation BSS Cell(s) Signaling Calls -

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7 Class 9: BTS-EXTERNAL Alarms

7.11.1 Corrective Actions


[9,10] EXTALARM

Onsite

Alarm was sent without cause? no


Onsite

yes

Check sensor connection to BTS.

Onsite

Replace antenna mast warning light

Check cabling to sensor, replace cabling if required.

Onsite

External alarm persists? yes Contact System Support

no

Alarm solved

Check sensor function, replace sensor if required.

External alarm persists? yes Contact System Support

no

Alarm solved

Figure 87: [9,10] EXT-ALARM: Default Corrective Actions

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7 Class 9: BTS-EXTERNAL Alarms

7.12 [9,11] EXT-ALARM (Default)


specific Problems event Type probable Cause perceived Severity Alarm Description EXT-ALARM Equipment Indeterminate Major (PMA) To simplify the external alarms declaration, default values are provided with an alarm translation table. 9100 BTS Indoor: The external battery (if equipped) is deep discharged while supplying the BTS. The BTS will be switched off after 30 - 60 s.

Telecom functions are not directly affected, as long as the BTS is battery powered, but the BTS will be switched off after 30 - 60 s. Impact Loss Degradation BSS Cell(s) Signaling Calls -

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7.12.1 Corrective Actions


[9,11] EXTALARM

Onsite
Alarm was sent without cause? no yes Check sensor connection to BTS.

Onsite
Check cabling to sensor, replace cabling if required.

Onsite

Power supply alarm events? no

yes

Solve power supply alarm first

Check sensor function, replace sensor if required.

Onsite
no Ensure BTS AC power supply External alarm persists? Alarm solved

Onsite

yes Contact System Support

Check battery

Onsite

Onsite

Onsite

Onsite

A9100: Replace BU41

OR

A9100: Replace BU100

OR

A9100: Replace BATS

OR

A9100: Replace BU101

External alarm persists?

no Alarm solved

yes Contact System Support

Figure 88: [9,11] EXT-ALARM: Default Corrective Actions

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7 Class 9: BTS-EXTERNAL Alarms

7.13 [9,12] EXT-ALARM (Default)


specific Problems event Type probable Cause perceived Severity Alarm Description EXT-ALARM Equipment Indeterminate Minor (DMA) To simplify the external alarms declaration, default values are provided with an alarm translation table. BTS 9110/9110-E: This is a door alarm for the micro-BTS slave1, COBOX cover open.

Telecom functions are not directly affected, as long as the BTS is battery powered. Impact Loss Degradation BSS Cell(s) Signaling Calls -

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7 Class 9: BTS-EXTERNAL Alarms

7.13.1 Corrective Actions


[9,12] EXTALARM

Onsite
Alarm was sent without cause? yes Check sensor connection to BTS.

no Onsite Check FAN fuses in COBO, replace fuses if required.

Onsite
Check cabling to sensor, replace cabling if required.

Onsite Onsite
Replace FAn Cassette. Check sensor function, replace sensor if required.

External alarm persists?

no

Alarm solved External alarm persists? no Alarm solved

yes

Onsite

yes Contact System Support

Replace Top of Cover with FAN.

External alarm persists?

no

Alarm solved

yes Contact System Support

Figure 89: [9,12] EXT-ALARM: Default Corrective Actions

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7 Class 9: BTS-EXTERNAL Alarms

7.14 [9,13] EXT-ALARM (Default)


specific Problems event Type probable Cause perceived Severity Alarm Description EXT-ALARM Equipment Indeterminate Minor (DMA) To simplify the external alarms declaration, default values are provided with an alarm translation table. BTS 9100: The antenna mast warning light is faulty. BTS 9110/9110-E: This is a PMS alarm for the micro-BTS slave1, equipment not in vertical position.

Telecom functions are not affected. Impact Loss Degradation BSS Cell(s) Signaling Calls -

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7 Class 9: BTS-EXTERNAL Alarms

7.14.1 BTS 9100 Corrective Actions


[9,13] EXTALARM

Onsite

Alarm was sent without cause? no


Onsite

yes

Check sensor connection to BTS.

Onsite

Replace antenna mast warning light

Check cabling to sensor, replace cabling if required.

Onsite

External alarm persists? yes Contact System Support

no

Alarm solved

Check sensor function, replace sensor if required.

External alarm persists? yes Contact System Support

no

Alarm solved

Figure 90: [9,13] EXT-ALARM: 9100 Default Corrective Actions

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7 Class 9: BTS-EXTERNAL Alarms

7.15 [9,14] EXT-ALARM (Default)


specific Problems event Type probable Cause perceived Severity Alarm Description EXT-ALARM Equipment Indeterminate Minor (DMA) To simplify the external alarms declaration, default values are provided with an alarm translation table. BTS 9100: The antenna mast warning light is faulty.

Telecom functions are not affected. Impact Loss Degradation BSS Cell(s) Signaling Calls -

3BK 21625 AAAA PCZZA Ed.06

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7 Class 9: BTS-EXTERNAL Alarms

7.15.1 BTS 9100 Corrective Actions


[9,14] EXTALARM

Onsite

Alarm was sent without cause? no


Onsite

yes

Check sensor connection to BTS.

Onsite

Replace antenna mast warning light

Check cabling to sensor, replace cabling if required.

Onsite

External alarm persists? yes Contact System Support

no

Alarm solved

Check sensor function, replace sensor if required.

External alarm persists? yes Contact System Support

no

Alarm solved

Figure 91: [9,14] EXT-ALARM: BTS 9100 Default Corrective Actions

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7 Class 9: BTS-EXTERNAL Alarms

7.16 [9,15] EXT-ALARM (Default)


specific Problems event Type probable Cause perceived Severity Alarm Description EXT-ALARM Equipment Indeterminate Minor (DMA) To simplify the external alarms declaration, default values are provided with an alarm translation table. BTS 9100: This is a door alarm.

Telecom functions are not affected. Impact Loss Degradation BSS Cell(s) Signaling Calls -

3BK 21625 AAAA PCZZA Ed.06

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7 Class 9: BTS-EXTERNAL Alarms

7.16.1 BTS 9100 Corrective Actions


[9,15] EXTALARM

Onsite

Alarm was sent without cause? no

yes

Check sensor connection to BTS.

Onsite

Trigger customer specific action according to open door alarm

Check cabling to sensor, replace cabling if required.

Onsite

Check sensor function, replace sensor if required.

External alarm persists? yes Contact System Support

no

Alarm solved

Figure 92: [9,15] EXT-ALARM: BTS 9100 Default Corrective Actions

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7 Class 9: BTS-EXTERNAL Alarms

7.17 [9,16] EXT-ALARM (Default)


specific Problems event Type probable Cause perceived Severity Alarm Description EXT-ALARM Equipment Indeterminate Critical (VPMA) To simplify the external alarms declaration, default values are provided with an alarm translation table. BTS 9100: This is a power supply inverter alarm.

Telecom functions are not affected. Impact Loss Degradation BSS Cell(s) Signaling Calls -

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7 Class 9: BTS-EXTERNAL Alarms

7.17.1 Corrective Actions


[9,16] EXTALARM

Onsite

Alarm was sent without cause? no

yes

Check sensor connection to BTS.

Onsite

Trigger customer specific action according to power supply inverter alarm

Check cabling to sensor, replace cabling if required.

Onsite

Check sensor function, replace sensor if required.

External alarm persists? yes Contact System Support

no

Alarm solved

Figure 93: [9,16] EXT-ALARM: Default Corrective Actions

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7 Class 9: BTS-EXTERNAL Alarms

7.18 [9,17] EXT-ALARM (Default)


specific Problems event Type probable Cause perceived Severity Alarm Description EXT-ALARM Equipment Indeterminate Minor (DMA) To simplify the external alarms declaration, default values are provided with an alarm translation table. BTS 9100: This is a fatal REK alarm on TRX1, MAB detects a VSWR problem.

(#) VSWR alarm indicates a problem on the antenna output, and degradation may occur. Impact Loss Degradation BSS Cell(s) X# Signaling Calls X#

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7 Class 9: BTS-EXTERNAL Alarms

7.18.1 Corrective Actions


[9,17] EXTALARM

Onsite
Alarm was sent without cause? no yes Check sensor connection to BTS.

Onsite Onsite
Check TRX to antenna cables visually and electrically Check cabling to sensor, replace cabling if required.

Onsite

Onsite
Check sensor function, replace sensor if required.

Check antenna

Onsite
External alarm persists? no Alarm solved

Replace MAB of TRX1

yes Contact System Support External alarm persists? no

Alarm solved

yes Contact System Support

Figure 94: [9,17] EXT-ALARM: Default Corrective Actions

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7 Class 9: BTS-EXTERNAL Alarms

7.19 [9,18] EXT-ALARM (Default)


specific Problems event Type probable Cause perceived Severity Alarm Description EXT-ALARM Equipment Indeterminate Minor (DMA) To simplify the external alarms declaration, default values are provided with an alarm translation table. BTS 9100: This is a fatal REK alarm on TRX2, MAB detects a VSWR problem.

(#) VSWR alarm indicates a problem on the antenna output, and degradation may occur. Impact Loss Degradation BSS Cell(s) X# Signaling Calls X#

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7 Class 9: BTS-EXTERNAL Alarms

7.19.1 Corrective Actions


[9,18] EXTALARM

Onsite
Alarm was sent without cause? no yes Check sensor connection to BTS.

Onsite Onsite
Check TRX to antenna cables visually and electrically Check cabling to sensor, replace cabling if required.

Onsite

Onsite
Check sensor function, replace sensor if required.

Check antenna

Onsite
External alarm persists? no Alarm solved

Replace MAB of TRX2

yes Contact System Support External alarm persists? no

Alarm solved

yes Contact System Support

Figure 95: [9,18] EXT-ALARM: Default Corrective Actions

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7 Class 9: BTS-EXTERNAL Alarms

7.20 [9,19] EXT-ALARM (Default)


specific Problems event Type probable Cause perceived Severity Alarm Description EXT-ALARM Equipment Indeterminate Minor (DMA) To simplify the external alarms declaration, default values are provided with an alarm translation table. BTS 9100: This is a fatal REK alarm (if installed) on TRX3, MAB detects a VSWR problem.

(#) VSWR alarm indicates a problem on the antenna output, and degradation may occur. Impact Loss Degradation BSS Cell(s) X# Signaling Calls X#

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7 Class 9: BTS-EXTERNAL Alarms

7.20.1 Corrective Actions


[9,19] EXTALARM

Onsite
Alarm was sent without cause? no yes Check sensor connection to BTS.

Onsite Onsite
Check TRX to antenna cables visually and electrically Check cabling to sensor, replace cabling if required.

Onsite

Onsite
Check sensor function, replace sensor if required.

Check antenna

Onsite
External alarm persists? no Alarm solved

Replace MAB of TRX3

yes Contact System Support External alarm persists? no

Alarm solved

yes Contact System Support

Figure 96: [9,19] EXT-ALARM: Default Corrective Actions

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7 Class 9: BTS-EXTERNAL Alarms

7.21 [9,20] EXT-ALARM (Default)


specific Problems event Type probable Cause perceived Severity Alarm Description EXT-ALARM Equipment Indeterminate Minor (DMA) To simplify the external alarms declaration, default values are provided with an alarm translation table. BTS 9100: This is a fatal REK alarm (if installed) on TRX4, MAB detects a VSWR problem. BTS 9110/9110-E: This is a door alarm for the micro-BTS slave 2, COBOX cover open.

(#) VSWR alarm indicates a problem on the antenna output, and degradation may occur. Impact Loss Degradation BSS Cell(s) X# Signaling Calls X#

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7 Class 9: BTS-EXTERNAL Alarms

7.21.1 BTS 9100 Corrective Actions


[9,20] EXTALARM

Onsite
Alarm was sent without cause? no yes Check sensor connection to BTS.

Onsite Onsite
Check TRX to antenna cables visually and electrically Check cabling to sensor, replace cabling if required.

Onsite

Onsite
Check sensor function, replace sensor if required.

Check antenna

Onsite
External alarm persists? no Alarm solved

Replace MAB of TRX4

yes Contact System Support External alarm persists? no

Alarm solved

yes Contact System Support

Figure 97: [9,20] EXT-ALARM: BTS 9100 Default Corrective Actions

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7 Class 9: BTS-EXTERNAL Alarms

7.22 [9,21] EXT-ALARM (Default)


specific Problems event Type probable Cause perceived Severity Alarm Description EXT-ALARM Equipment Indeterminate Minor (DMA) To simplify the external alarms declaration, default values are provided with an alarm translation table. BTS 9100: This is a fatal REK alarm (if installed) on TRX5, MAB detects a VSWR problem. 9110/9110-E: This is a PMS alarm for the micro-BTS slave2, equipment not in vertical position.

(#) VSWR alarm indicates a problem on the antenna output, and degradation may occur. Impact Loss Degradation BSS Cell(s) X# Signaling Calls X#

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7 Class 9: BTS-EXTERNAL Alarms

7.22.1 BTS 9100 Corrective Actions


[9,21] EXTALARM

Onsite
Alarm was sent without cause? no yes Check sensor connection to BTS.

Onsite Onsite
Check TRX to antenna cables visually and electrically Check cabling to sensor, replace cabling if required.

Onsite

Onsite
Check sensor function, replace sensor if required.

Check antenna

Onsite
External alarm persists? no Alarm solved

Replace MAB of TRX5

yes Contact System Support External alarm persists? no

Alarm solved

yes Contact System Support

Figure 98: [9,21] EXT-ALARM: BTS 9100 Default Corrective Actions

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7 Class 9: BTS-EXTERNAL Alarms

7.23 [9,22] EXT-ALARM (Default)


specific Problems event Type probable Cause perceived Severity Alarm Description EXT-ALARM Equipment Indeterminate Minor (DMA) To simplify the external alarms declaration, default values are provided with an alarm translation table. BTS 9100: This is a fatal REK alarm (if installed) on TRX6, MAB detects a VSWR problem.

(#) VSWR alarm indicates a problem on the antenna output, and degradation may occur. Impact Loss Degradation BSS Cell(s) X# Signaling Calls X#

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7 Class 9: BTS-EXTERNAL Alarms

7.23.1 Corrective Actions


[9,22] EXTALARM

Onsite
Alarm was sent without cause? no yes Check sensor connection to BTS.

Onsite Onsite
Check TRX to antenna cables visually and electrically Check cabling to sensor, replace cabling if required.

Onsite

Onsite
Check sensor function, replace sensor if required.

Check antenna

Onsite
External alarm persists? no Alarm solved

Replace MAB of TRX6

yes Contact System Support External alarm persists? no

Alarm solved

yes Contact System Support

Figure 99: [9,22] EXT-ALARM: Default Corrective Actions

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7 Class 9: BTS-EXTERNAL Alarms

7.24 [9,23] EXT-ALARM (Default)


specific Problems event Type probable Cause perceived Severity Alarm Description EXT-ALARM Equipment Indeterminate Minor (DMA) To simplify the external alarms declaration, default values are provided with an alarm translation table. BTS 9100 : This is a REK alarm (if installed) on LNA, at least one receive path has a LNA problem.

(#) PDU/LNA alarm indicates a problem on the antenna amplifier output, and degradation may occur. Impact Loss Degradation BSS Cell(s) X# Signaling Calls X#

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7 Class 9: BTS-EXTERNAL Alarms

7.24.1 BTS 9100 Corrective Actions


[9,23] EXTALARM

Onsite
Alarm was sent without cause? no yes Check sensor connection to BTS.

Onsite
Check cabling to sensor, replace cabling if required.

Onsite
Check all PDUs for flashing TRX MAB LEDs

Onsite
Check sensor function, replace sensor if required.

Onsite
Replace the MAB corresponding to the lashing TRX MAB LED External alarm persists? no Alarm solved

yes Contact System Support External alarm persists? no

Alarm solved

yes Contact System Support

Figure 100: [9,23] EXT-ALARM: Default Corrective Actions

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7 Class 9: BTS-EXTERNAL Alarms

7.25 [9,24] EXT-ALARM (Default)


specific Problems event Type probable Cause perceived Severity Alarm Description EXT-ALARM Equipment Indeterminate Minor (DMA) To simplify the external alarms declaration, default values are provided with an alarm translation table. BTS 9100: There is a heating/ventilation/cooling system problem. At least one fan in the heat exchanger unit is faulty.

Telecom functions are not affected. Impact Loss Degradation BSS Cell(s) Signaling Calls -

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7 Class 9: BTS-EXTERNAL Alarms

7.25.1 Corrective Actions


[9,7] EXTALARM

Onsite
Alarm was sent without cause? no yes Check sensor connection to BTS.

Onsite
Check cabling to sensor, replace cabling if required.

Onsite
A9100: Replace HEAT2

Onsite
Check sensor function, replace sensor if required.

External alarm persists?

no

Alarm solved

no

External alarm persists?

yes

yes

Contact System Support

Figure 101: [9,24] EXT-ALARM: 9100 Default Corrective Actions

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7 Class 9: BTS-EXTERNAL Alarms

7.26 [9,25] EXT-ALARM for 9110-E (Default)


Specific Problems Event Type Probable Cause Perceived Severity EXT-ALARM Equipment Indeterminate Minor (DMA) - in commercial use; complete Begin/End alert sequence.. Indeterminate - event, without End alert.. Warning - out of commercial use; complete Begin/End alert sequence.. Alarm Description BTS 9110-E: Available and not used.

7.27 [9,26] EXT-ALARM for 9110-E (Default)


Specific Problems Event Type Probable Cause Perceived Severity EXT-ALARM Equipment Indeterminate Minor (DMA) - in commercial use; complete Begin/End alert sequence.. Indeterminate - event, without End alert.. Warning - out of commercial use; complete Begin/End alert sequence.. Alarm Description BTS 9110-E: Available and not used.

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7 Class 9: BTS-EXTERNAL Alarms

7.28 [9,27] EXT-ALARM for 9110-E (Default)


Specific Problems Event Type Probable Cause Perceived Severity EXT-ALARM Equipment Indeterminate Minor (DMA) - in commercial use; complete Begin/End alert sequence.. Indeterminate - event, without End alert. Warning - out of commercial use; complete Begin/End alert sequence.. Alarm Description BTS 9110-E: Available and not used.

7.29 [9,28] EXT-ALARM for 9110-E (Default)


Specific Problems Event Type Probable Cause Perceived Severity EXT-ALARM Equipment Indeterminate Minor (DMA) - in commercial use; complete Begin/End alert sequence. Indeterminate - event, without End alert. Warning - out of commercial use; complete Begin/End alert sequence. Alarm Description To simplify the external alarms declaration, default values are provided with an alarm translation table. BTS 9110-E: This is a door alarm for the micro-BTS slave 11, COBOX cover open.

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7 Class 9: BTS-EXTERNAL Alarms

7.30 [9,29] EXT-ALARM for 9110-E (Default)


Specific Problems Event Type Probable Cause Perceived Severity EXT-ALARM Equipment Indeterminate Minor (DMA) - in commercial use; complete Begin/End alert sequence.. Indeterminate - event, without End alert.. Warning - out of commercial use; complete Begin/End alert sequence.. Alarm Description To simplify the external alarms declaration, default values are provided with an alarm translation table. 9110-E: This is a PMS alarm for the micro-BTS slave11, equipment not in vertical position.

7.31 [9,30] EXT-ALARM for 9110-E (Default)


Specific Problems Event Type Probable Cause Perceived Severity EXT-ALARM Equipment Indeterminate Minor (DMA) - in commercial use; complete Begin/End alert sequence.. Indeterminate - event, without End alert.. Warning - out of commercial use; complete Begin/End alert sequence.. Alarm Description BTS 9110-E: Available and not used.

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7 Class 9: BTS-EXTERNAL Alarms

7.32 [9,31] EXT-ALARM for 9110-E (Default)


Specific Problems Event Type Probable Cause Perceived Severity EXT-ALARM Equipment Indeterminate Minor (DMA) - in commercial use; complete Begin/End alert sequence.. Indeterminate - event, without End alert.. Warning - out of commercial use; complete Begin/End alert sequence.. Alarm Description BTS 9110-E: Available and not used.

7.33 [9,32] EXT-ALARM for 9110-E (Default)


Specific Problems Event Type Probable Cause Perceived Severity EXT-ALARM Equipment Indeterminate Minor (DMA) - in commercial use; complete Begin/End alert sequence. Indeterminate - event, without End alert. Warning - out of commercial use; complete Begin/End alert sequence. Alarm Description BTS 9110-E: Available and not used.

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7 Class 9: BTS-EXTERNAL Alarms

7.34 [9,33] EXT-ALARM for 9110-E (Default)


Specific Problems Event Type Probable Cause Perceived Severity EXT-ALARM Equipment Indeterminate Minor (DMA) - in commercial use; complete Begin/End alert sequence.. Indeterminate - event, without End alert.. Warning - out of commercial use; complete Begin/End alert sequence.. Alarm Description BTS 9110-E: Available and not used.

7.35 [9,34] EXT-ALARM for 9110-E (Default)


Specific Problems Event Type Probable Cause Perceived Severity EXT-ALARM Equipment Indeterminate Minor (DMA) - in commercial use; complete Begin/End alert sequence.. Indeterminate - event, without End alert.. Warning - out of commercial use; complete Begin/End alert sequence.. Alarm Description BTS 9110-E: Available and not used.

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7 Class 9: BTS-EXTERNAL Alarms

7.36 [9,35] EXT-ALARM for 9110-E (Default)


Specific Problems Event Type Probable Cause Perceived Severity EXT-ALARM Equipment Indeterminate Minor (DMA) - in commercial use; complete Begin/End alert sequence.. Indeterminate - event, without End alert.. Warning - out of commercial use; complete Begin/End alert sequence.. Alarm Description BTS 9110-E: Available and not used.

7.37 [9,36] EXT-ALARM for 9110-E (Default)


Specific Problems Event Type Probable Cause Perceived Severity EXT-ALARM Equipment Indeterminate Minor (DMA) - in commercial use; complete Begin/End alert sequence.. Indeterminate - event, without End alert.. Warning - out of commercial use; complete Begin/End alert sequence.. Alarm Description To simplify the external alarms declaration, default values are provided with an alarm translation table. BTS 9110-E: This is a door alarm for the micro-BTS slave 12, COBOX cover open.

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7 Class 9: BTS-EXTERNAL Alarms

7.38 [9,37] EXT-ALARM for 9110-E (Default)


Specific Problems Event Type Probable Cause Perceived Severity EXT-ALARM Equipment Indeterminate Minor (DMA) - in commercial use; complete Begin/End alert sequence.. Indeterminate - event, without End alert.. Warning - out of commercial use; complete Begin/End alert sequence.. Alarm Description To simplify the external alarms declaration, default values are provided with an alarm translation table. 9110-E: This is a PMS alarm for the micro-BTS slave12, equipment not in vertical position.

7.39 [9,38] EXT-ALARM for 9110-E (Default)


Specific Problems Event Type Probable Cause Perceived Severity EXT-ALARM Equipment Indeterminate Minor (DMA) - in commercial use; complete Begin/End alert sequence.. Indeterminate - event, without End alert.. Warning - out of commercial use; complete Begin/End alert sequence.. Alarm Description BTS 9110-E: Available and not used.

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7 Class 9: BTS-EXTERNAL Alarms

7.40 [9,39] EXT-ALARM for 9110-E (Default)


Specific Problems Event Type Probable Cause Perceived Severity EXT-ALARM Equipment Indeterminate Minor (DMA) - in commercial use; complete Begin/End alert sequence.. Indeterminate - event, without End alert.. Warning - out of commercial use; complete Begin/End alert sequence.. Alarm Description BTS 9110-E: Available and not used.

7.41 [9,40] EXT-ALARM for 9110-E (Default)


Specific Problems Event Type Probable Cause Perceived Severity EXT-ALARM Equipment Indeterminate Minor (DMA) - in commercial use; complete Begin/End alert sequence.. Indeterminate - event, without End alert.. Warning - out of commercial use; complete Begin/End alert sequence.. Alarm Description BTS 9110-E: Available and not used.

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7 Class 9: BTS-EXTERNAL Alarms

7.42 [9,41] EXT-ALARM for 9110-E (Default)


Specific Problems Event Type Probable Cause Perceived Severity EXT-ALARM Equipment Indeterminate Minor (DMA) - in commercial use; complete Begin/End alert sequence.. Indeterminate - event, without End alert.. Warning - out of commercial use; complete Begin/End alert sequence.. Alarm Description BTS 9110-E: Available and not used.

7.43 [9,42] EXT-ALARM for 9110-E (Default)


Specific Problems Event Type Probable Cause Perceived Severity EXT-ALARM Equipment Indeterminate Minor (DMA) - in commercial use; complete Begin/End alert sequence.. Indeterminate - event, without End alert. Warning - out of commercial use; complete Begin/End alert sequence.. Alarm Description BTS 9110-E: Available and not used.

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7.44 [9,43] EXT-ALARM for 9110-E (Default)


Specific Problems Event Type Probable Cause Perceived Severity EXT-ALARM Equipment Indeterminate Minor (DMA) - in commercial use; complete Begin/End alert sequence.. Indeterminate - event, without End alert.. Warning - out of commercial use; complete Begin/End alert sequence.. Alarm Description BTS 9110-E: Available and not used.

7.45 [9,44] EXT-ALARM for 9110-E (Default)


Specific Problems Event Type Probable Cause Perceived Severity EXT-ALARM Equipment Indeterminate Minor (DMA) - in commercial use; complete Begin/End alert sequence. Indeterminate - event, without End alert. Warning - out of commercial use; complete Begin/End alert sequence. Alarm Description To simplify the external alarms declaration, default values are provided with an alarm translation table. BTS 9110-E: This is a door alarm for the micro-BTS slave 21, COBOX cover open.

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7.46 [9,45] EXT-ALARM for 9110-E (Default)


Specific Problems Event Type Probable Cause Perceived Severity EXT-ALARM Equipment Indeterminate Minor (DMA) - in commercial use; complete Begin/End alert sequence. Indeterminate - event, without End alert. Warning - out of commercial use; complete Begin/End alert sequence. Alarm Description To simplify the external alarms declaration, default values are provided with an alarm translation table. 9110-E: This is a PMS alarm for the micro-BTS slave21, equipment not in vertical position.

7.47 [9,46] EXT-ALARM for 9110-E (Default)


Specific Problems Event Type Probable Cause Perceived Severity EXT-ALARM Equipment Indeterminate Minor (DMA) - in commercial use; complete Begin/End alert sequence. Indeterminate - event, without End alert. Warning - out of commercial use; complete Begin/End alert sequence. Alarm Description BTS 9110-E: Available and not used.

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7.48 [9,47] EXT-ALARM for 9110-E (Default)


Specific Problems Event Type Probable Cause Perceived Severity EXT-ALARM Equipment Indeterminate Minor (DMA) - in commercial use; complete Begin/End alert sequence. Indeterminate - event, without End alert. Warning - out of commercial use; complete Begin/End alert sequence. Alarm Description BTS 9110-E: Available and not used.

7.49 [9,48] EXT-ALARM for 9110-E (Default)


Specific Problems Event Type Probable Cause Perceived Severity EXT-ALARM Equipment Indeterminate Minor (DMA) - in commercial use; complete Begin/End alert sequence. Indeterminate - event, without End alert. Warning - out of commercial use; complete Begin/End alert sequence. Alarm Description BTS 9110-E: Available and not used.

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7.50 [9,49] EXT-ALARM for 9110-E (Default)


Specific Problems Event Type Probable Cause Perceived Severity EXT-ALARM Equipment Indeterminate Minor (DMA) - in commercial use; complete Begin/End alert sequence. Indeterminate - event, without End alert. Warning - out of commercial use; complete Begin/End alert sequence. Alarm Description BTS 9110-E: Available and not used.

7.51 [9,50] EXT-ALARM for 9110-E (Default)


Specific Problems Event Type Probable Cause Perceived Severity EXT-ALARM Equipment Indeterminate Minor (DMA) - in commercial use; complete Begin/End alert sequence. Indeterminate - event, without End alert. Warning - out of commercial use; complete Begin/End alert sequence. Alarm Description BTS 9110-E: Available and not used.

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7.52 [9,51] EXT-ALARM for 9110-E (Default)


Specific Problems Event Type Probable Cause Perceived Severity EXT-ALARM Equipment Indeterminate Minor (DMA) - in commercial use; complete Begin/End alert sequence. Indeterminate - event, without End alert. Warning - out of commercial use; complete Begin/End alert sequence. Alarm Description BTS 9110-E: Available and not used.

7.53 [9,52] EXT-ALARM for 9110-E (Default)


Specific Problems Event Type Probable Cause Perceived Severity EXT-ALARM Equipment Indeterminate Minor (DMA) - in commercial use; complete Begin/End alert sequence. Indeterminate - event, without End alert. Warning - out of commercial use; complete Begin/End alert sequence. Alarm Description To simplify the external alarms declaration, default values are provided with an alarm translation table. BTS 9110-E: This is a door alarm for the micro-BTS slave 22, COBOX cover open.

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7.54 [9,53] EXT-ALARM for 9110-E (Default)


Specific Problems Event Type Probable Cause Perceived Severity EXT-ALARM Equipment Indeterminate Minor (DMA) - in commercial use; complete Begin/End alert sequence. Indeterminate - event, without End alert. Warning - out of commercial use; complete Begin/End alert sequence. Alarm Description To simplify the external alarms declaration, default values are provided with an alarm translation table. 9110-E: This is a PMS alarm for the micro-BTS slave22, equipment not in vertical position.

7.55 [9,54] EXT-ALARM for 9110-E (Default)


Specific Problems Event Type Probable Cause Perceived Severity EXT-ALARM Equipment Indeterminate Minor (DMA) - in commercial use; complete Begin/End alert sequence. Indeterminate - event, without End alert. Warning - out of commercial use; complete Begin/End alert sequence. Alarm Description BTS 9110-E: Available and not used.

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7.56 [9,55] EXT-ALARM for 9110-E (Default)


Specific Problems Event Type Probable Cause Perceived Severity EXT-ALARM Equipment Indeterminate Minor (DMA) - in commercial use; complete Begin/End alert sequence. Indeterminate - event, without End alert. Warning - out of commercial use; complete Begin/End alert sequence. Alarm Description BTS 9110-E: Available and not used.

7.57 [9,56] EXT-ALARM for 9110-E (Default)


Specific Problems Event Type Probable Cause Perceived Severity EXT-ALARM Equipment Indeterminate Minor (DMA) - in commercial use; complete Begin/End alert sequence. Indeterminate - event, without End alert. Warning - out of commercial use; complete Begin/End alert sequence. Alarm Description BTS 9110-E: Available and not used.

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8 Class 10: RX-TX Alarms

8 Class 10: RX-TX Alarms


This section defines the BTS alarms for Class 10: RX-TX alarm class.

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8.1 [10,1] RSL-LINK


specific Problems event Type probable Cause perceived Severity Alarm Description RSL-LINK Communication Communications Protocol Error Warning (MI) The Lapd channel RSL between BSC and BTS TRE is faulty. This can be due to transmission problem or to BSC TCU unavailability (faulty or operator disabled). In this situation, the TRE performs an auto-restart after having run a timer (BCCH_CUT_Timer).

The concerned TRE does not carry traffic as long as the Lapd RSL is not reestablished. Impact Loss Degradation BSS Cell(s) X Signaling X Calls X

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8.1.1 BTS 9100 Corrective Actions


Disable RF Power Use the BTS NEM to disable RA before disconnecting RF cables. Initialize RA after work.

[10,1] RSLLINK

Lock Function BTS

Unlock Function BTS

BTS operational?

yes

Alarm solved

no

Onsite

Check BTS status

Onsite
Check RSL cables and connectors to TRE and SUM visually and electrcally. Replace cable, if required.

BTS operational?

yes

Alarm solved

no

Onsite
Replace SUMP/SUMA

BTS operational?

yes

Alarm solved

no Contact System Support

Figure 102: RSL-LINK: BTS 9100 Corrective Actions

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8.1.2 BTS 9110/9110-E Corrective Actions


Disable RF Power Use the BTS NEM to disable RA before disconnecting RF cables. Initialize RA after work.

[10,1] RSLLINK

Reset Function BTS

BTS operational?

yes

Alarm solved

no

Onsite
Disconnect mains power from ACCO to Basic Unit

Onsite
Switch off Battery Backup Switch and OR Main Power switch in Side Support Cabinet

Onsite
Switch off mains power fuse for tower mounted BTS

OR

Onsite
After 30 s repower the BTS

Onsite
BTS operational? no Replace BTS A910

yes Alarm solved BTS operational? yes

Alarm solved

no Contact System Support

Figure 103: RSL-LINK: 9110/9110-E Micro BTS Corrective Actions

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8.2 [10,3] RX-CABLE


8.2.1 [10,3] RX-CABLE (TRE)
specific Problems event Type probable Cause perceived Severity Alarm Description Alarm Number RX-CABLE Equipment Configuration Or Customization Error Major (PMA) An error has been detected in the cabling between a TRE and an ANX. 1 : The DC signal on RX0 has been lost. 2 : The DC signal on RX1 has been lost. 5 : The DC signal on RX0 & RX1 has been lost, or has been lost on RX0 only, when antenna diversity is installed.

The cell is lost. Impact Loss Degradation BSS X Cell(s) X Signaling X Calls X -

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8.2.1.1 Corrective Actions


Disable RF Power Use the BTS NEM to disable RA before disconnecting RF cables. Initialize RA after work.

[10,3] RXCABLE (TRE)

Lock Function TRE

Unlock Function TRE

ANX/ANY/ANC alarm events?

yes

Solve that alarm first

no

TRE operational?

yes

Alarm solved

no

Onsite
Check RX cables to TRE and ANX/ANY/ANC visually and electrically

Onsite

Check BTS status

Onsite

Replace TRE

TRE operational?

yes

Alarm solved

no Contact System Support

Figure 104: RX-CABLE (TRE):Corrective Actions

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8.2.2 [10,3] RX-CABLE (RA)


specific Problems event Type probable Cause perceived Severity RX-CABLE Equipment Configuration Or Customization Error Nbr 3: Major (PMA) Nbr 4: Minor (DMA) Alarm Description Alarm Number An error has been detected in the cabling between a TRE and an ANX/ANC. 3 : Several TREs connected to the same ANX/ANC have detected a cabling error (cabling between TRE and ANX/ANC) on both RX paths, or on RX0 path only, when antenna diversity is installed. 4 : Several TREs connected to the same ANX/ANC have detected a cabling error (cabling between TRE and ANX/ANC) on one RX path only, when antenna diversity is installed.

The cell is lost. Impact Loss Degradation BSS X Cell(s) X Signaling X Calls X -

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8.2.2.1 Corrective Actions


Disable RF Power Use the BTS NEM to disable RA before disconnecting RF cables. Initialize RA after work.

[10,3] RXCABLE (RA)

Lock Function RA

Unlock Function RA

ANX/ANY/ANC alarm events?

yes

Solve that alarm first

no

RA operational?

yes

Alarm solved

no

Onsite

Check BTS status

Onsite
Check RX cables to TRE and ANX/ANY/ANC visually and electrically

Onsite
Replace ANX/ANY/ANC

RA operational?

yes

Alarm solved

no Contact System Support

Figure 105: RX-CABLE (RA): Corrective Actions

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8.3 [10,10] TRE-VSWR


specific Problems event Type probable Cause perceived Severity Alarm Description TRE-VSWR Equipment Transmitter Failure Major (PMA) A fault has been detected by the VSWR supervision on the TRE output (fault on a TX cable connected to ANX/ANY) during initialization or operational states. The power amplifier of the TRE automatically switches itself off, in order to avoid any HW damage.

The TRE is no longer usable. The associated eight channels are lost. Independent of frequency hopping or not, the BSC reduces the number of channels supported by the cell. If the TRE supporting the BCCH is not concerned, the cell is degraded, calls are lost. (#). If the TRE supporting the BCCH is concerned and there is BCCH redundancy, recovery mechanisms regain the cells functionality. (*). If the TRE supporting the BCCH is concerned and there is no BCCH redundancy, the complete cell is lost. (X). Impact Loss Degradation BSS X Cell(s) X #* Signaling X Calls X#* -

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8 Class 10: RX-TX Alarms

8.3.1 BTS 9100 Corrective Actions


Disable RF Power Use the BTS NEM to disable RA before disconnecting RF cables. Initialize RA after work.

[10,10] TREVSWR

Lock Function TRE

Unlock Function TRE

ANX/ANY/ANC alarm events?

yes

Solve that alarm first

no

TRE operational?

yes

Alarm solved

no

Onsite
Check TX cables to TRE and ANX/ANY/ANC visually and electrically

Onsite

Check BTS status

Onsite

Replace TRE

TRE operational?

yes

Alarm solved

no Contact System Support

Figure 106: TRE-VSWR: BTS 9100 Corrective Actions

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8.3.2 BTS 9110/9110-E Corrective Actions


Disable RF Power Use the BTS NEM to disable RA before disconnecting RF cables. Initialize RA after work.

[10,10] TREVSWR

Reset Function BTS

BTS operational?

yes

Alarm solved

no

Onsite
Check cables to transmitter antenna visually and electrically.

Onsite
Check for antenna problems (e.g. damage, position, reflection). Solve antenna problem.

Onsite
Replace VSWR detector

Onsite
BTS operational? no Replace BTS A910

yes Alarm solved BTS operational? yes Alarm solved

no Contact System Support

Figure 107: TRE-VSWR: BTS 9110/9110-E Corrective Actions

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8 Class 10: RX-TX Alarms

8.4 [10,11] ANTENNA-VSWR-WARNING


Disable RF Power Use the BTS NEM to disable RA before disconnecting RF cables. Initialize RA after work.

Required tools and materials Antenna Test Tools Antenna Dummy Load

specific Problems event Type probable Cause perceived Severity Alarm Description Alarm Number

ANTENNA-VSWR-WARNING Equipment Transmitter Failure Minor (DMA), Warning (MI) A fault has been detected concerning VSWR antenna supervision. 1 (only for 9100 BTS) : The LOW (first) threshold of antenna 1 VSWR has been exceeded. 2 (only for 9100 BTS) : The LOW (first) threshold of antenna 2 VSWR has been exceeded. 3 (only for 9100 BTS) : The LOW (first) thresholds on both antenna 1 and 2 have been exceeded. 4 (only for 9110-E BTS) : VSWR 1 alarm for Master. 5 (only for 9110-E BTS) : VSWR 2 alarm for Master. 6 (only for 9110-E BTS) : VSWR 1 alarm for Slave 1. 7 (only for 9110-E BTS) : VSWR 2 alarm for Slave 1. 8 (only for 9110-E BTS) : VSWR 1 alarm for Slave 2. 9 (only for 9110-E BTS) : VSWR 2 alarm for Slave 2. 10 (only for 9110-E BTS) : VSWR 1 alarm for Slave 11. 11 (only for 9110-E BTS) : VSWR 2 alarm for Slave 11. 12 (only for 9110-E BTS) : VSWR 1 alarm for Slave 12. 13 (only for 9110-E BTS) : VSWR 2 alarm for Slave 12. 14 (only for 9110-E BTS) : VSWR 1 alarm for Slave 21. 15 (only for 9110-E BTS) : VSWR 2 alarm for Slave 21. 16 (only for 9110-E BTS) : VSWR 1 alarm for Slave 22. 17 (only for 9110-E BTS) : VSWR 2 alarm for Slave 22.

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Impact

BSS

Cell(s)

Signaling

Calls

Transmission quality is degraded Loss Degradation X X

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8 Class 10: RX-TX Alarms

8.4.1 Corrective Actions for 9100 BTS


[10,11] ANTENNAVSWRWARNING

Lock Function RA

Unlock Function RA

TRE alarm events?

yes

Solve that alarm first

no

RA operational?

yes

Alarm solved

no

Onsite

Onsite

Check VSWR Thresholds

Check BTS status

Onsite
Check cables to transmitter antenna visually and electrically.

Onsite
If not all possible TREs are equipped, check for missing dummy load on ANY.

Onsite
Check for antenna problems (connectors, damage, position, reflection)

RA operational?

yes

Alarm solved

no

Onsite
Replace ANX, ANY, ANC, ANB

RA operational?

yes

Alarm solved

no Contact System Support

Figure 108: ANTENNA-VSWR-WARNING: Corrective Actions for 9100 BTS

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8 Class 10: RX-TX Alarms

8.4.2 Corrective Actions for 9110-E BTS


[10,11] ANTENNAVSWRWARNING

Lock Function RA

Unlock Function RA

TRE alarm events?

yes

Solve that alarm first

no

RA operational?

yes

Alarm solved

no

Onsite

Check BTS status

Onsite

Check VSWR Thresholds

Onsite
Check cables to transmitter antenna visually and electrically.

Onsite
Check for antenna problems (connectors, damage, position, reflection) no

Onsite
Replace 9110 Micro BTS/9110E Micro BTS no RA operational? yes Alarm solved

BTS operational?

yes

Alarm solved

no Contact System Support

Figure 109: ANTENNA-VSWR-WARNING: Corrective Actions for 9110-E BTS

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8.5 [10,12] ANTENNA-VSWR-URGENT


specific Problems event Type probable Cause perceived Severity Alarm Description Alarm Number ANTENNA-VSWR-URGENT Equipment Transmitter Failure Major (PMA) A fault has been detected concerning VSWR antenna supervision. 1 : The High (second) threshold of antenna 1 VSWR has been exceeded. 2 : The High (second) threshold of antenna 2 VSWR has been exceeded. 3 : The High (second) thresholds on both antenna 1 and 2 have been exceeded.

The cell is lost. Impact Loss Degradation BSS X Cell(s) X Signaling X Calls X -

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8.5.1 Corrective Actions


Disable RF Power Use the BTS NEM to disable RA before disconnecting RF cables. Initialize RA after work.

Required tools and materials : Antenna Test Tools Antenna Dummy Load.

[10,12] ANTENNAVSWR URGENT

Lock RA

Unlock RA

Alarm disappears?

Yes

Alarm solved

No

REK used?

Yes

OMCR
No REK alarm(s)? Yes Solve REK alarm(s)

No

TREAl arms

No

VSWRAlarm disappears?

Yes

Alarm solved

Figure 110: ANTENNA-VSWR-URGENT: Corrective Actions

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8 Class 10: RX-TX Alarms

TREAl arms

ANTENNAVSWRURGENT (continued)

TRE alarm events? No

Yes

OR

Temporary:

OR
OMCR OMCR

OMCR

Lock TRE(s) connected to susp. antenna

ReduceTX 4 power by Set Cell Telecom Parameters

Solve TRE alarm(s)

No

VSWRAlarm disappears?

Yes On site Alarm solved

Figure 111: ANTENNA-VSWR-URGENT: Corrective Actions, continued

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On site

ANTENNAVSWRURGENT (continued)

Onsite

Check BTS status

Onsite

Check VSWR Thresholds

Onsite

Check cables to transmitter antenna visually and electrically.

Onsite

If not all possible TREs are equipped, check for missing dummy load on ANY.

Onsite

Check for antenna problems (connectors, damage, position, reflection)

RA operational?

yes

Alarm solved

no Contact System Support

Figure 112: ANTENNA-VSWR-URGENT: Corrective Actions, continued Reduced TX Power If the transmit power was reduced, set transmit power settings back to previous values when the problem is solved.

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8.6 [10,21] MODULE-FRAME-SIGNAL


8.6.1 [10,21] MODULE-FRAME-SIGNAL (TRE)
specific Problems event Type probable Cause perceived Severity Alarm Description MODULE-CLOCK-SIGNAL Equipment Loss Of Signal Minor (DMA) A fault is detected on a multiframe clock signal from SUM.

Transmission quality is degraded. Impact Loss Degradation BSS Cell(s) Signaling X Calls X

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8 Class 10: RX-TX Alarms

8.6.1.1 BTS 9100 Corrective Actions


Disable RF Power Use the BTS NEM to disable RA before disconnecting RF cables. Initialize RA after work.
[10,21] MODULEFRAMESIGNAL (TRE)

Lock Function TRE

Unlock Function TRE

TRE alarm events?

yes

Solve that alarm first

no

More than one TRE sends this alarm?

yes

SUM Clock alarm events?

yes

Solve that alarm first

no

no

Onsite
Check cables to TRE visually and electrically.

Onsite
Check SUM cables/connectors

Onsite
Replace TRE

Onsite

Replace SUM

yes Alarm solved TRE operational? TRE operational?

yes

Alarm solved

no Contact System Support

no Contact System Support

Figure 113: MODULE-FRAME-SIGNAL (TRE): BTS 9100 Corrective Actions

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8 Class 10: RX-TX Alarms

8.6.1.2 BTS 9110/9110-E Corrective Actions


Disable RF Power Use the BTS NEM to disable RA before disconnecting RF cables. Initialize RA after work.

[10,21] MODULEFRAMESIGNAL (TRE)

Reset Function BTS

no

Master Clock alarm events?

yes Solve that alarm(s) first

BTS operational? no Onsite

yes

Alarm solved

Check cables between master BTS and reporting slave BTS visually and electrically.

Onsite
Disconnect mains power from ACCO to Basic Unit

Onsite
Switch off Battery Backup Switch and OR Main Power switch in Side Support Cabinet

Onsite
Switch off mains power fuse for tower mounted BTS

OR

Onsite
After 30 s repower the BTS

Onsite
BTS operational? no Replace BTS A910 BTS operational? yes Alarm solved

yes Alarm solved

no

Contact System Support

Figure 114: MODULE-FRAME-SIGNAL (TRE): BTS 9110/9110-E Corrective Actions

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8.6.2 [10,21] MODULE-FRAME-SIGNAL (RA)


specific Problems event Type probable Cause perceived Severity Alarm Description MODULE-FRAME-SIGNAL Equipment Loss Of Signal Minor (DMA) A fault is detected on a multiframe clock signal from SUM.

Transmission quality is degraded. Impact Loss Degradation BSS Cell(s) Signaling X Calls X

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8 Class 10: RX-TX Alarms

8.6.2.1 Corrective Actions


Disable RF Power Use the BTS NEM to disable RA before disconnecting RF cables. Initialize RA after work.
[10,21] MODULEFRAMESIGNAL (RA)

Lock Function RA

Unlock Function RA

SUM Clock alarm events?

yes

Solve that alarm first

no

Onsite
Check SUM cables/connectors

Onsite
Check cables to TRE and antenna visually and electrically.

Onsite
Replace ANX,ANY,ANC

yes Alarm solved RA operational?

no Contact System Support

Figure 115: MODULE-FRAME-SIGNAL (RA): Corrective Actions

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8.7 [10,22] MODULE-CLOCK-SIGNAL


8.7.1 [10,22] MODULE-CLOCK-SIGNAL (TRE)
specific Problems event Type probable Cause perceived Severity Alarm Description Alarm Number MODULE-CLOCK-SIGNAL Equipment Loss Of Signal Minor (DMA) The input clock signal doesnt allow the TRE module to work. 1 : Synchronization in clocks and FN has failed during initialization state. 2 : CLKI master clock failure has been detected in the operational state.

The TRE is no longer usable. The associated eight channels are lost. Independent of frequency hopping or not, the BSC reduces the number of channels supported by the cell. If the TRE supporting the BCCH is not concerned, the cell is degraded, calls are lost. (#). If the TRE supporting the BCCH is concerned and there is BCCH redundancy, recovery mechanisms regain the cells functionality. (*). If the TRE supporting the BCCH is concerned and there is no BCCH redundancy, the complete cell is lost. (X). Impact Loss Degradation BSS X Cell(s) X #* Signaling X Calls X#* -

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8 Class 10: RX-TX Alarms

8.7.1.1 BTS 9100 Corrective Actions


Disable RF Power Use the BTS NEM to disable RA before disconnecting RF cables. Initialize RA after work.

[10,22] MODULECLOCKSIGNAL (TRE)

Lock Function TRE

Unlock Function TRE

TRE alarm events?

yes

Solve that alarm first

no

More than one TRE sends this alarm?

yes

SUM Clock alarm events?

yes

Solve that alarm first

no

no

Onsite
Check cables to TRE visually and electrically.

Onsite
Check SUM cables/connectors

Onsite
Replace TRE

Onsite

Replace SUM

yes Alarm solved TRE operational? TRE operational?

yes

Alarm solved

no Contact System Support

no Contact System Support

Figure 116: MODULE-CLOCK-SIGNAL (TRE): BTS 9100 Corrective Actions

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8 Class 10: RX-TX Alarms

8.7.1.2 BTS 9110/9110-E Corrective Actions


Disable RF Power Use the BTS NEM to disable RA before disconnecting RF cables. Initialize RA after work.

[10,22] MODULECLOCKSIGNAL (TRE)

Reset Function BTS

no

Master Clock alarm events?

yes Solve that alarm(s) first

BTS operational? no Onsite

yes

Alarm solved

Check cables between master BTS and reporting slave BTS visually and electrically.

Onsite
Disconnect mains power from ACCO to Basic Unit

Onsite
Switch off Battery Backup Switch and OR Main Power switch in Side Support Cabinet

Onsite
Switch off mains power fuse for tower mounted BTS

OR

Onsite
After 30 s repower the BTS

Onsite
BTS operational? no Replace BTS A910 BTS operational? yes Alarm solved

yes Alarm solved

no

Contact System Support

Figure 117: MODULE-CLOCK-SIGNAL (TRE): BTS 9110/9110-E Corrective Actions

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8 Class 10: RX-TX Alarms

8.7.2 [10,22] MODULE-CLOCK-SIGNAL (RA)


specific Problems event Type probable Cause perceived Severity Alarm Description Alarm Number MODULE-CLOCK-SIGNAL Equipment Loss Of Signal Minor (DMA) The input clock signal on ANX is faulty. 1 : Synchronization in clocks and frame numbers has failed during initialization state. 2 : CLKI master clock failure has been detected in the operational state.

Telecom functions are not affected. Impact Loss Degradation BSS Cell(s) Signaling Calls -

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8 Class 10: RX-TX Alarms

8.7.2.1 Corrective Actions


Disable RF Power Use the BTS NEM to disable RA before disconnecting RF cables. Initialize RA after work.
[10,22] MODULECLOCKSIGNAL (RA)

Lock Function RA

Unlock Function RA

SUM Clock alarm events?

yes

Solve that alarm first

no

Onsite
Check SUM cables/connectors

Onsite
Check cables to TRE and antenna visually and electrically.

Onsite
Replace ANX,ANY,ANC

yes Alarm solved RA operational?

no Contact System Support

Figure 118: MODULE-CLOCK-SIGNAL: Corrective Actions

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8 Class 10: RX-TX Alarms

8.8 [10,51] MODULE-NOT-PRESENT


8.8.1 [10,51] MODULE-NOT-PRESENT (TRE)
specific Problems event Type probable Cause perceived Severity Alarm Description Alarm Number MODULE-NOT-PRESENT Equipment Replaceable Unit Problem Major (PMA) A TRE module was not initially present, or has recently been extracted. 1 : The BCB detects the extraction of the module. 2 : There is no associated module for this SBL.

The TRE is no longer usable. The associated eight channels are lost. Independent of frequency hopping or not, the BSC reduces the number of channels supported by the cell. If the TRE supporting the BCCH is not concerned, the cell is degraded, calls are lost. (#). If the TRE supporting the BCCH is concerned and there is BCCH redundancy, recovery mechanisms regain the cells functionality, calls are lost. (*) If the TRE supporting the BCCH is concerned and there is no BCCH redundancy, the complete cell is lost. (X). Impact Loss Degradation BSS X Cell(s) X #* Signaling X Calls X#* -

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8 Class 10: RX-TX Alarms

8.8.1.1 BTS 9100 Corrective Actions


Disable RF Power Use the BTS NEM to disable RA before disconnecting RF cables. Initialize RA after work.

[10,51] MODULENOTPRESENT (TRE)

Lock Function TRE

Unlock Function TRE

TRE operational?

yes

Alarm solved

no

Onsite
Insert missing TRE module

Onsite

Initialize the TRE

TRE operational?

yes

Alarm solved

no Contact System Support

Figure 119: MODULE-NOT-PRESENT (TRE): BTS 9100 Corrective Actions

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8 Class 10: RX-TX Alarms

8.8.1.2 BTS 9110/9110-E Corrective Actions


Disable RF Power Use the BTS NEM to disable RA before disconnecting RF cables. Initialize RA after work.

[10,51] MODULENOTPRESENT

Reset Function BTS

BTS operational?

yes

Alarm solved

no

Onsite
Disconnect mains power from ACCO to Basic Unit

Onsite
Switch off Battery Backup Switch and OR Main Power switch in Side Support Cabinet

Onsite
Switch off mains power fuse for tower mounted BTS

OR

Onsite
After 30 s repower the BTS

Onsite
BTS operational? no Replace BTS A910

yes Alarm solved BTS operational? yes

Alarm solved

no Contact System Support

Figure 120: MODULE-NOT-PRESENT (TRE): BTS 9110/9110-E Corrective Actions

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8.8.2 [10,51] MODULE-NOT-PRESENT (RA)


specific Problems event Type probable Cause perceived Severity Alarm Description Alarm Number MODULE-NOT-PRESENT Equipment Replaceable Unit Problem Major (PMA) An ANC or ANX is not present. The BCB detects the absence of the ANX/ANC module and there is no other ANX/ANC operational in the same sector.

The sector is lost. Impact Loss Degradation BSS X Cell(s) X Signaling X Calls X -

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8 Class 10: RX-TX Alarms

8.8.2.1 Corrective Actions


Disable RF Power Use the BTS NEM to disable RA before disconnecting RF cables. Initialize RA after work.

[10,51] MODULENOTPRESENT (RA)

Lock Function RA

Unlock Function RA

TRE operational?

yes

Alarm solved

no

Onsite
Insert missing ANX,ANY,ANC module

Onsite

Initialize the RAn

TRE operational?

yes

Alarm solved

no Contact System Support

Figure 121: MODULE-NOT-PRESENT (RA): Corrective Actions

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8.9 [10,234] IOM-DISCONNECTION


8.9.1 [10,234] IOM-DISCONNECTION (TRE)
specific Problems event Type probable Cause perceived Severity Alarm Description IOM-DISCONNECTION Equipment Equipment Malfunction Minor (DMA) The IOM connection on BSII is faulty.

Telecom functions are not affected, as long as no commands on the Managed Objects (SBLs) TRE or RA are executed. Impact Loss Degradation BSS Cell(s) Signaling Calls -

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8 Class 10: RX-TX Alarms

8.9.1.1 BTS 9100 Corrective Actions


Disable RF Power Use the BTS NEM to disable RA before disconnecting RF cables. Initialize RA after work.

[10,234] IOMDISCONNECTION (TRE)

Lock Function TRE

Unlock Function TRE

TRE operational?

yes

Alarm solved

no

Onsite

Replace TRE

TRE operational?

yes

Alarm solved

no Contact System Support

Figure 122: IOM-DISCONNECTION (TRE): BTS 9100 Corrective Actions

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8 Class 10: RX-TX Alarms

8.9.1.2 BTS 9110/9110-E Corrective Actions


Disable RF Power Use the BTS NEM to disable RA before disconnecting RF cables. Initialize RA after work.

[10,234] IOMDISCONNECTION (TRE)

Reset Function BTS

BTS operational?

yes

Alarm solved

no

Onsite
Disconnect mains power from ACCO to Basic Unit

Onsite

Onsite

OR

Switch off Battery Switch off mains power Backup Switch and OR fuse for tower mounted Main Power switch in BTS Side Support Cabinet

Onsite
After 30 s repower the BTS

Onsite
BTS operational? no Replace BTS A910

yes Alarm solved BTS operational? yes

Alarm solved

no Contact System Support

Figure 123: IOM-DISCONNECTION (TRE): BTS 9110/9110-E Corrective Actions

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8 Class 10: RX-TX Alarms

8.9.2 [10,234] IOM-DISCONNECTION (RA)


specific Problems event Type probable Cause perceived Severity Alarm Description IOM-DISCONNECTION Equipment Equipment Malfunction Minor (DMA) The IOM connection on BSII is faulty.

Telecom functions are not affected, as long as no commands on the Managed Objects (SBLs) TRE or RA are executed. Impact Loss Degradation BSS Cell(s) Signaling Calls -

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8 Class 10: RX-TX Alarms

8.9.2.1 Corrective Actions


Disable RF Power Use the BTS NEM to disable RA before disconnecting RF cables. Initialize RA after work.

[10,234] IOMDISCONNECTION (RA)

Lock Function RA

Unlock Function RA

RA operational?

yes

Alarm solved

no

Onsite
Replace ANX/ANY/ANC

RA operational?

yes

Alarm solved

no Contact System Support

Figure 124: IOM-DISCONNECTION (RA): Corrective Actions

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8 Class 10: RX-TX Alarms

8.10 [10,237] HW-DEGRADED


8.10.1 [10,237] HW-DEGRADED (TRE)
specific Problems event Type probable Cause perceived Severity Alarm Description HW-DEGRADED Equipment Equipment Malfunction Minor (DMA), Warning (MI) Nbr 3: The BCB link to the module is faulty. Nbr 12: This is an output power drop error. Nbr 13: Hardware failure on unused part of twin (The twin in its current configuration operates correctly. A problem will only occur when the configuration will be changed.)

The antenna diversity is lost and the quality of reception is degraded. Impact Loss Degradation BSS Cell(s) Signaling Calls X

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8 Class 10: RX-TX Alarms

8.10.1.1 BTS 9100 Corrective Actions


Disable RF Power Use the BTS NEM to disable RA before disconnecting RF cables. Initialize RA after work.

[10,237] HWDEGRADED (TRE)

Lock Function TRE

Unlock Function TRE

Onsite
yes Alarm solved TRE operational? no Check BCB cables/connectors

Onsite

Disengage TRE

Onsite

Onsite
Disengage, RIT by RIT, all TREs, ANYs, ANXs, the SUM and the XIOB

Onsite
yes Reengage TRE Alarm persists?

Reengage RIT

no

Onsite
yes Alarm persists? Replace TRE

no Onsite

Replace faulty RIT

TRE operational?

yes

Alarm solved

Onsite
yes Alarm persists? Replace BCB flat cable

no Contact System Support

no Alarm solved yes

TRE operational?

Alarm solved

no Contact System Support

Figure 125: HW-DEGRADED (TRE): BTS 9100 Corrective Actions

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8 Class 10: RX-TX Alarms

8.10.1.2 BTS 9110/9110-E Corrective Actions


Disable RF Power Use the BTS NEM to disable RA before disconnecting RF cables. Initialize RA after work.

[10,237] HWDEGRADED (TRE)

Reset Function BTS

BTS operational?

yes

Alarm solved

no

Onsite
Disconnect mains power from ACCO to Basic Unit

Onsite
Switch off Battery Backup Switch and OR Main Power switch in Side Support Cabinet

Onsite
Switch off mains power fuse for tower mounted BTS

OR

Onsite
After 30 s repower the BTS

Onsite
BTS operational? no Replace BTS A910

yes Alarm solved BTS operational? yes

Alarm solved

no Contact System Support

Figure 126: HW-DEGRADED (TRE): BTS 9110/9110-E Corrective Actions

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8.10.2 [10,237] HW-DEGRADED (RA)


specific Problems event Type probable Cause perceived Severity Alarm Description Alarm Number HW-DEGRADED Equipment Equipment Malfunction Minor (DMA), Warning (MI) This is a HW failure, a local recovery action has failed. 3 : The BCB link to the module is faulty. The information provided by the BCB terminal of the module is inconsistent. The communication on the BCB is corrupted by any module. 4 : The antenna VSWR circuitry is defective. 5 : A non-fatal fault has been detected on LNA 1 with 6 dB less gain on RX1. 6 : A non-fatal fault has been detected on LNA 2 with 6 dB less gain on RX2. 7 : A fatal fault has been detected on LNA 1: RX1 is lost. Consequently, antenna diversity is lost. 8 : A fatal fault has been detected on LNA 2: RX2 is lost. Consequently, antenna diversity is lost, if used. 9 : A HW failure is detected by auto-test, either in initialization state or in fault localization state, or by selftest in initialization state. 11 : The module is in operational state but faulty, the Local Recovery Action failed. 13 : The AGC cannot reach the LNA module. (This alarm occurs only for the AGC module.)

Alarm Numbers 3, 4, 5, 6, 9, 11: There is no disturbance of the telecom application. Alarm Numbers 7, 8: The antenna diversity is lost and the quality of reception is degraded. Impact Loss Degradation BSS Cell(s) Signaling Calls X

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8 Class 10: RX-TX Alarms

8.10.2.1 BTS 9100, Alarm Number 3 Corrective Actions


Disable RF Power Use the BTS NEM to disable RA before disconnecting RF cables. Initialize RA after work.

[10,237] HWDEGRADED (RA)

Alarm Number 3

Lock Function TRE

Unlock Function TRE

Onsite
yes Alarm solved TRE operational? no Check BCB cables/connectors

Onsite

Disengage TRE

Onsite

Onsite
Disengage, RIT by RIT, all TREs, ANYs, ANXs, the SUM and the XIOB

Onsite
yes Reengage TRE Alarm persists?

Reengage RIT

no

Onsite
yes Alarm persists? Replace TRE

no Onsite

Replace faulty RIT

TRE operational?

yes

Alarm solved

Onsite
yes Alarm persists? Replace BCB flat cable

no Contact System Support

no Alarm solved yes

TRE operational?

Alarm solved

no Contact System Support

Figure 127: HW-DEGRADED (RA): BTS 9100, Alarm Number 3 Corrective Actions

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8 Class 10: RX-TX Alarms

8.10.2.2 BTS 9100, Alarm Number 4...11, 13 Corrective Actions


Disable RF Power Use the BTS NEM to disable RA before disconnecting RF cables. Initialize RA after work.

[10,237] HARDWAREDEGRADED (RA)

Alarm Number 4...11, 13

Lock Function RA

Unlock Function RA

RA operational?

yes

Alarm solved

no

Onsite
Replace ANX/ANY/ANC

or

Replace AGC

RA operational?

yes

Alarm solved

no Contact System Support

Figure 128: HW-DEGRADED (RA): BTS 9100, Alarm Number 4...11 and 13 Corrective Actions

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8 Class 10: RX-TX Alarms

8.10.2.3 BTS 9110/9110-E Corrective Actions


Disable RF Power Use the BTS NEM to disable RA before disconnecting RF cables. Initialize RA after work.

[10,237] HARDWAREDEGRADED (RA)

Reset Function BTS

BTS operational?

yes

Alarm solved

no

Onsite
Check cables to transmitter antenna visually and electrically.

Onsite
Check for antenna problems (e.g. damage, position, reflection). Solve antenna problem.

Onsite
Replace VSWR detector

Onsite
BTS operational? no Replace BTS A910

yes Alarm solved BTS operational? yes

Alarm solved

no Contact System Support

Figure 129: HW-DEGRADED (RA): BTS 9100, Alarm Number 3 Corrective Actions

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8 Class 10: RX-TX Alarms

8.11 [10,239] HW-FAILURE


8.11.1 [10,239] HW-FAILURE (TRE)
specific Problems event Type probable Cause perceived Severity Alarm Description HW-FAILURE Equipment Equipment Malfunction Major (PMA), Minor (DMA) Major (PMA): This is a HW failure, a local recovery action has failed. Minor (DMA): The local recovery is successful. Alarm Number 1: A HW failure is detected by the auto-test, either in initialization state or in fault localization state, or by selftest in initialization state (failures not covered by other numbers). 2: The DC/DC converter has failed. 3: A fatal error has been reported by a layer 1 DSP concerning the radio. 4: A fault has been detected at the Entity Control Parallel Link (ECPL) interface management. 5: One DSP has reported a fatal error in its internal processing. 6: At least one DSP has not answered to the SCP polling. 7: A fatal error has been reported by a layer 1 DSP or the MBED on a serial internal interface. 8: The FN_SUP timer (FN supervision) elapsed: FCLK interrupt is missing. 9: The internal FNs from layer 1 are not consistent. 11: The module was not in an operational state (no more information is available). The OMU has performed a Local Recovery Action. 12: The module has no input power. 13: The front panel power switch is set off (Power Off) for the concerned module. 14: Unknown cause: alarm indicates that more detailed alarms were reported before and are available at OMC-R. 15: The TRE reported to OMU BSII a failure alarm. The OMU has then performed on TRE a Local Recovery Action which has failed. 16: TRE internal PLL not locked.

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The TRE is no longer usable. The associated eight channels are lost. Independent of frequency hopping or not, the BSC reduces the number of channels supported by the cell. If the TRE supporting the BCCH is not concerned, the cell is degraded, calls are lost. (#). If the TRE supporting the BCCH is concerned and there is BCCH redundancy, recovery mechanisms regain the cells functionality, calls are lost. (*) If the TRE supporting the BCCH is concerned and there is no BCCH redundancy, the complete cell is lost. (X). Impact Loss Degradation BSS X Cell(s) X #* Signaling X Calls X#* -

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8 Class 10: RX-TX Alarms

8.11.1.1 9100 BTS, Alarm Number 1...11, 15 and 16 Corrective Actions


Disable RF Power Use the BTS NEM to disable RA before disconnecting RF cables. Initialize RA after work.

[10,239] HWFAILURE (TRE)

Alarm Number 1, 3...11, 15 & 16

Lock Function TRE

Unlock Function TRE

TRE operational?

yes

Alarm solved

no

TRE alarm events?

yes

Solve TRE alarm first

no

Onsite

Check BTS status

Onsite
yes Alarm persists? Replace TRE

no Alarm solved

TRE operational?

yes

Alarm solved

no Contact System Support

Figure 130: HW-FAILURE (TRE): 9100 BTS, Alarm Number 1...11, 15 and 16 Corrective Actions Additionally for alarm number 3: in case the alarm is reported by several TREs and the additional info contains either DF 3B 03 20 1C 19 DF 3D 14 01 15 00 00 00 00 00 00 00 00 00 00 01 00 00 00 00 00 00 00 or DF 3B 03 20 1C 19 DF 3D 22 01 15 00 00 00 00 00 00 00 00 00 00 00 00 xx xx xx xx 00 01 00 00 00 00 00 00 00 00 00 00 xx xx xx xx (whatever xx is) and thus indicating a L1 status: LD_13MHz, no lock detection for 13 MHz synthesiser (ENCT), replace the SUMx board as this one causes the alarms.

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8 Class 10: RX-TX Alarms

8.11.1.2 9100 BTS, Alarm Number 12 Corrective Actions


Disable RF Power Use the BTS NEM to disable RA before disconnecting RF cables. Initialize RA after work.

[10,239] HWFAILURE (TRE)

Alarm Number 12

Power alarm events?

yes

Solve power alarm first

no

yes

Alarm persists?

no

Alarm solved

Onsite
Check power supply. Ensure BTS is powered correctly.

Onsite
yes Alarm persists? Replace TRE

no

Alarm solved

TRE operational?

yes

Alarm solved

no

Contact System Support

Figure 131: HW-FAILURE (TRE): 9100 BTS, Alarm Number 12 Corrective Actions

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8 Class 10: RX-TX Alarms

8.11.1.3 9100 BTS, Alarm Number 13 Corrective Actions


[10,239] HWFAILURE (TRE)

Alarm Number 13

Switch ON the front panel power switch

Initialise the TRE

TRE operational?

yes

Alarm solved

no

Contact System Support

Figure 132: HW-FAILURE (TRE): 9100 BTS, Alarm Number 13 Corrective Actions

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8 Class 10: RX-TX Alarms

8.11.1.4 9110 Micro BTS/9110-E Micro BTS Corrective Actions


[10,239] HWFAILURE (TRE)

Reset Function BTS

BTS operational?

yes

Alarm solved

no

Onsite
Disconnect mains power from ACCO to Basic Unit

Onsite

Onsite
Switch off mains power fuse for tower mounted BTS

Switch off Battery OR Backup Switch and OR Main Power switch in Side Support Cabinet

Onsite
Check cables between indicated clock unit on master BTS and reporting clock unit.

Onsite
After 30 s repower the BTS

Onsite
BTS operational? no Replace BTS A910

yes Alarm solved BTS operational? yes

Alarm solved

no Contact System Support

Figure 133: HW-FAILURE (TRE): 9110 Micro BTS/9110-E Micro BTS Corrective Actions

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8 Class 10: RX-TX Alarms

8.11.2 [10,239] HW-FAILURE (RA)


specific Problems event Type probable Cause perceived Severity Alarm Description Alarm Number HW-FAILURE Equipment Equipment Malfunction Major (PMA) This is a HW failure, a local recovery action has failed. 2 : The DC/DC converter of the module failed. 10 : A fatal fault has been detected on both LNA 1 and LNA2: RX1 and RX2 are lost. Or fault detected on LNA1 only if no antenna diversity configuration or on LNA2 only for 9110 Micro BTS in no antenna diversity configuration and MAN is configured with two sectors. 12 : The module has no input power. 14 : Unknown cause, alarm indicates that more detailed alarms were reported before and are available at OMC-R.

The sector is lost. Impact Loss Degradation BSS X Cell(s) X Signaling X Calls X -

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8 Class 10: RX-TX Alarms

8.11.2.1 BTS 9100, Alarm Number 2 and 12 Corrective Actions


Disable RF Power Use the BTS NEM to disable RA before disconnecting RF cables. Initialize RA after work.

[10,239] HWFAILURE (RA)

Alarm Number 2 & 12

Lock Function RA

Unlock Function RA

RA operational?

yes

Alarm solved

no

Power alarm events?

yes

Solve power alarm first

no

Onsite
Check power supply. Ensure ANX/ANC is powered correctly.

Onsite
yes Alarm persists? Replace ANX/ANY/ANC

no Alarm solved yes

RA operational?

Alarm solved

no Contact System Support

Figure 134: HW-FAILURE (RA): BTS 9100, Alarm Number 2 and 12 Corrective Actions

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8 Class 10: RX-TX Alarms

8.11.2.2 BTS 9100, Alarm Number 10 Corrective Actions


Disable RF Power Use the BTS NEM to disable RA before disconnecting RF cables. Initialize RA after work.

[10,239] HWFAILURE (RA)

Alarm Number 10

Lock Function RA

Unlock Function RA

RA operational?

yes

Alarm solved

no

Other TRE alarm events?

yes

Solve TRE alarm(s) first

no

Onsite

Check BTS status

Onsite
yes Alarm persists? Replace ANX/ANY/ANC

no Alarm solved yes

RA operational?

Alarm solved

no Contact System Support

Figure 135: HW-FAILURE (RA): BTS 9100, Alarm Number 10 Corrective Actions

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8 Class 10: RX-TX Alarms

8.11.2.3 BTS 9100, Alarm Number 14 Corrective Actions


Disable RF Power Use the BTS NEM to disable RA before disconnecting RF cables. Initialize RA after work.

[10,239] HWFAILURE (RA)

Alarm Number 14

Lock Function RA

Unlock Function RA

RA operational?

yes

Alarm solved

no

Other related alarm events?

yes

Solve related alarm(s) first

no

RA operational?

yes

Alarm solved

no Contact System Support

Figure 136: HW-FAILURE (RA): BTS 9100, Alarm Number 14 Corrective Actions

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8 Class 10: RX-TX Alarms

8.11.2.4 BTS 9110/9110-E Corrective Actions


Disable RF Power Use the BTS NEM to disable RA before disconnecting RF cables. Initialize RA after work.

[10,239] HWFAILURE (RA)

Reset Function BTS

If an alarm on the feeding clock unit of the master BTS is still outstanding, the failure is due to external reasons.

BTS operational?

yes

Alarm solved

no

Onsite
Disconnect mains power from ACCO to Basic Unit

Onsite
Switch off Battery Backup Switch and OR Main Power switch in Side Support Cabinet

Onsite
Switch off mains power fuse for tower mounted BTS

OR

Onsite
After 30 s repower the BTS

Onsite
BTS operational? no Replace BTS A910

yes Alarm solved BTS operational? yes

Alarm solved

no Contact System Support

Figure 137: HW-FAILURE (RA): BTS 9110/9110-E Corrective Actions

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8 Class 10: RX-TX Alarms

8.12 [10,248] RESTART


8.12.1 [10,248] RESTART (TRE)
specific Problems event Type probable Cause perceived Severity Alarm Description Alarm Number RESTART Processing Error Application Subsystem Failure Warning (MI) The TRE has (auto)restarted successfully. 3 : A successful Local Recovery Action has been performed by the SUM on the TRE, after detection of a recoverable failure (i.e., auto-restart failure, IOM disconnection). 10 : A fatal exception has occurred on an SCP, or a SCP SW error has been detected in operational state. 14 : The TS reconfiguration has failed in the operational state because the TS was already active. 19 : A fatal error has been reported by a layer 1 DSP concerning the radio in operational state. 20 : Restart due to a watchdog reset for an unknown reason. 22 : A fault has been detected at the ECPL interface management in operational state. 23 : A DSP has reported a fatal error in its internal processing in the operational state. 24 : At least one DSP has not answered the SCP polling in the operational state. 25 : A fatal error has been reported by a layer 1 DSP or MBED on a serial internal interface in the operational state. 26 : FN_SUP timer (FN supervision) elapsed in the operational state: FCLK interrupt is missing. 27 : Internal FNs from layer 1 are not consistent in the operational state.

During the restart, the TRE looses all its calls, but after the restart, the TRE is again usable. Impact Loss Degradation BSS Cell(s) X Signaling X Calls X -

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8 Class 10: RX-TX Alarms

8.12.1.1 BTS 9100 Corrective Actions


Disable RF Power Use the BTS NEM to disable RA before disconnecting RF cables. Initialize RA after work. If the TRE restarts consecutively after a short period, the parameters sent are corrupted, or there may be a TRE hardware problem.
[10,248] RESTART (TRE)

Lock Function TRE

Unlock Function TRE

TRE operational?

yes

Alarm solved

no

Check configuration parameters

Correct configuration parameters

TRE operational?

yes

Alarm solved

no Onsite

Replace TRE

TRE operational?

yes

Alarm solved

no Contact System Support

Figure 138: RESTART (TRE): BTS 9100 Corrective Actions

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8 Class 10: RX-TX Alarms

8.12.1.2 BTS 9110/9110-E Corrective Actions


Disable RF Power Use the BTS NEM to disable RA before disconnecting RF cables. Initialize RA after work.

[10,248] RESTART (TRE)

Reset Function BTS

BTS operational?

yes

Alarm solved

no

Onsite
Disconnect mains power from ACCO to Basic Unit

Onsite
Switch off Battery Backup Switch and OR Main Power switch in Side Support Cabinet

Onsite
Switch off mains power fuse for tower mounted BTS

OR

Onsite
After 30 s repower the BTS

Onsite
BTS operational? no Replace BTS A910

yes Alarm solved BTS operational? yes

Alarm solved

no Contact System Support

Figure 139: RESTART (TRE): BTS 9110/9110-E Corrective Actions

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8 Class 10: RX-TX Alarms

8.12.2 [10,248] RESTART (RA)


specific Problems event Type probable Cause perceived Severity Alarm Description Alarm Number RESTART Processing Error Application Subsystem Failure Warning (MI) The ANX/ANC has (auto)restarted successfully. 1 : A fatal exception has occurred on P, or a P SW error has been detected in the operational state. 2 : Watchdog reset has occurred. 3 : A successful Local Recovery Action has been performed by the OMU on the ANX/ANC, after detection of a recoverable failure (i.e., auto-restart failure, IOM disconnection).

Telecom functions are not affected. Impact Loss Degradation BSS Cell(s) Signaling Calls -

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8 Class 10: RX-TX Alarms

8.12.2.1 Corrective Actions


Disable RF Power Use the BTS NEM to disable RA before disconnecting RF cables. Initialize RA after work. If the ANX/ANC restarts consecutively after a short period, the parameters sent are corrupted, or there may be a ANX/ANC hardware problem.
[10,248] RESTART (RA)

Lock Function RA

Unlock Function RA

RA operational?

yes

Alarm solved

no

Onsite
Check configuration parameters.

Onsite
yes Alarm persists? Replace ANX/ANY/ANC

no Alarm solved yes

RA operational?

Alarm solved

no Contact System Support

Figure 140: RESTART (RA): Corrective Actions

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9 Class 11: BTS-TRANS Alarms

9 Class 11: BTS-TRANS Alarms


This section defines the BTS alarms for Class 11: BTS-TRANS alarm class.

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9 Class 11: BTS-TRANS Alarms

9.1 [11,22] LOOP-TO-EQUIPMENT


specific Problems event Type probable Cause perceived Severity Alarm Description LOOP-TO-EQUIPMENT Equipment Indeterminate Major (PMA), Warning (MI) An external loop is closed on an interface of the module. All channels on this interface (OML, RSL, TCH) are looped back. 1 : An external loop is closed (in DSWICH) on Abis interface of the module. 2 : An external loop is closed (in DSWICH) on BSII interface of the module.

Alarm Number

As long as the loop is closed, the concerned channels are not available. Impact Loss Degradation BSS Cell(s) X Signaling X Calls X -

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9 Class 11: BTS-TRANS Alarms

9.1.1 BTS 9100 Corrective Actions


[11,22] LOOPTO EQUIPMENT

Onsite
Release external loop

BTS operational?

yes

Alarm solved

no

Reset BTS

BTS operational?

yes

Alarm solved

no

Onsite
Replace SUMP/SUMA

BTS operational?

yes

Alarm solved

no Contact System Support

Figure 141: LOOP-TO-EQUIPMENT: BTS 9100 Corrective Actions

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9.1.2 BTS 9110/9110-E Corrective Actions


[11,22] LOOPTO EQUIPMENT

Onsite
Release external test loop BTS operational? yes Alarm solved

no

Onsite
BTS operational? yes Alarm solved

Reset Function BTS

no

Onsite
Disconnect mains power from ACCO to Basic Unit

Onsite
Switch off Battery Backup Switch and OR Main Power switch in Side Support Cabinet

Onsite
Switch off mains power fuse for tower mounted BTS

OR

Onsite
After 30 s repower the BTS

Onsite
Replace BTS A910 no BTS operational?

yes yes Alarm solved BTS operational? Alarm solved

no Contact System Support

Figure 142: LOOP-TO-EQUIPMENT: BTS 9110/9110-E Corrective Actions

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9.2 [11,50] LOSS-OF-INCOMING-SIGNAL


specific Problems event Type probable Cause perceived Severity Alarm Description LOSS-OF-INCOMING-SIGNAL Equipment Indeterminate Major (PMA), Warning (MI) There is a loss of incoming 2 Mbit/s signal on the Abis link.

LMT : The corresponding Abis link is lost. If the link towards the BSC is concerned, the BTS is lost (if no redundancy). OMC : Case 1, the link towards the BSC is concerned: The Abis link to the BTS was lost. The Abis link is reestablished and allows the alarm reception (otherwise, without Abis link, no alarms are reported to the OMC). Case 2, link in other direction is concerned: The other BTS in the chain are lost. Impact Loss Degradation BSS Cell(s) X Signaling X Calls X -

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9 Class 11: BTS-TRANS Alarms

9.2.1 BTS 9100 Corrective Actions


[11,50] LOSSOF INCOMINGSIGNAL

Abis link is re established?

yes

Check/solve alarms of AIFL

no

Other Abis alarm(s) on BSS events? no Onsite Check Abis cables/connectors

yes

Solve Abis alarm(s) first

Onsite

Reset BTS

Abis link is re established?

yes

Alarm solved

no

Onsite

Replace SUMP/SUMA no

Abis link is re established? no Contact System Support

yes

Alarm solved

Figure 143: LOSS-OF-INCOMING-SIGNAL: BTS 9100 Corrective Actions

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9 Class 11: BTS-TRANS Alarms

9.2.2 BTS 9110/9110-E Corrective Actions


[11,50] LOSSOF INCOMINGSIGNAL

Onsite
Abis link is re established? no Reset Function BTS

yes Check/solve alarms of AIFL Abis link is re established? no yes Alarm solved

Onsite
Disconnect mains power from ACCO to Basic Unit

Onsite
Switch off Battery Backup Switch and OR Main Power switch in Side Support Cabinet

Onsite
Switch off mains power fuse for tower mounted BTS

OR

Onsite
After 30 s repower the BTS

Onsite
Abis link is re established? no Replace BTS A910 Abis link is re established? no Contact System Support yes Alarm solved

yes Alarm solved

Figure 144: LOSS-OF-INCOMING-SIGNAL: BTS 9110/9110-E Corrective Actions

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9 Class 11: BTS-TRANS Alarms

9.3 [11,66] AIS-2M


specific Problems event Type probable Cause perceived Severity Alarm Description AIS-2M Equipment Indeterminate Minor (DMA), Warning (MI) The 2 Mbit/s interface is receiving a AIS signal (all one indication).

LMT : The corresponding Abis link is lost. If the link towards the BSC is concerned, the BTS is lost (if no redundancy). OMC : Case 1, the link towards the BSC is concerned: The Abis link to the BTS was lost. The Abis link is reestablished and allows the alarm reception (otherwise, without Abis link, no alarms are reported to the OMC). Case 2, link in other direction is concerned: The other BTS in the chain are lost. Impact Loss Degradation BSS Cell(s) X Signaling X Calls X -

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9 Class 11: BTS-TRANS Alarms

9.3.1 9100 BTS Corrective Actions


[11,66] AIS2M

Related BTS alarms?

yes

Solve this alarms

Alarm persists?

no

no

yes

yes Related BSC alarms? Solve this alarms

Alarm persists?

no

no

yes

Check related SBL (OML, RSL)

SBL in fault?

no

Inhibit / allow alarm reporting

Alarm persists?

no

yes

yes

BTS TRANS settings ok (CRC4)?

no

Correct BTS TRANS settings

Alarm persists?

no

Alarm solved

yes

yes

Loop back BTS originated E1 link at BTS site yes yes Loop back BTS originated E1 link at BSC site no

No BSS problem; Check E1 link with line provider.

Alarm persists?

Alarm persists?

Check BSC local cabling

Local cabling OK?

no

Solve cabling problem

Alarm persists?

no

yes

yes

Replace SUMx

Alarm persists?

no

yes

Contact System Support

Figure 145: AIS-2M: Corrective Actions: 9100 BTS Corrective Actions

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9 Class 11: BTS-TRANS Alarms

9.3.2 9110 Micro BTS/9110-E Micro BTS Corrective Actions


[11,66] AIS2M

Related BTS alarms?

yes

Solve this alarms

Alarm persists?

no

no

yes

yes Related BSC alarms? Solve this alarms

Alarm persists?

no

no

yes

Check related SBL (OML, RSL)

SBL in fault?

no

Inhibit / allow alarm reporting

Alarm persists?

no

yes

yes

BTS TRANS settings ok (CRC4)?

no

Correct BTS TRANS settings

Alarm persists?

no

Alarm solved

yes

yes

Loop back BTS originated E1 link at BTS site yes yes Loop back BTS originated E1 link at BSC site no

No BSS problem; Check E1 link with line provider.

Alarm persists?

Alarm persists?

Check BSC local cabling

Local cabling OK?

no

Solve cabling problem

Alarm persists?

no

yes

yes

Replace 9110 Micro BTS / 9110E Micro BTS

Alarm persists?

no

yes

Contact System Support

Figure 146: AIS-2M: 9110 Micro BTS/9110-E Micro BTS Corrective Actions

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9.4 [11,81] LOSS-OF-FRAME-ALIGNMENT


specific Problems event Type probable Cause perceived Severity Alarm Description LOSS-OF-FRAME-ALIGNMENT Equipment Indeterminate Major (PMA), Warning (MI) There is a loss of frame alignment on the Abis link.

LMT : The corresponding Abis link is lost. If the link towards the BSC is concerned, the BTS is lost (if no redundancy). OMC : Case 1, the link towards the BSC is concerned: The Abis link to the BTS was lost. The Abis link is reestablished and allows the alarm reception (otherwise, without Abis link, no alarms are reported to the OMC). Case 2, link in other direction is concerned: The other BTS in the chain are lost. Impact Loss Degradation BSS Cell(s) X Signaling X Calls X -

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9 Class 11: BTS-TRANS Alarms

9.4.1 BTS 9100 Corrective Actions


[11,81] LOSSOF FRAMEALIGNMENT

Abis link is re established?

yes

Check/solve alarms of AIFL

no

Other Abis alarm(s) events?

yes

Solve Abis alarm(s) first

no Check Transmission equipment on all nodes up to BSC

Onsite
Check Abis cables/connectors

Abis link is re established?

yes

Alarm solved

no Onsite Replace SUMP/SUMA

Abis link is re established? no Contact System Support

yes

Alarm solved

Figure 147: LOSS-OF-FRAME-ALIGNMENT: BTS 9100 Corrective Actions

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9 Class 11: BTS-TRANS Alarms

9.4.2 BTS 9110/9110-E Corrective Actions


[11,81] LOSSOF FRAMEALIGNMENT

Onsite
Abis link is re established? no Reset Function BTS

yes Check/solve alarms of AIFL Abis link is re established? no yes Alarm solved

Onsite
Disconnect mains power from ACCO to Basic Unit

Onsite
Switch off Battery Backup Switch and OR Main Power switch in Side Support Cabinet

Onsite
Switch off mains power fuse for tower mounted BTS

OR

Onsite
After 30 s repower the BTS

Onsite
Abis link is re established? no Replace BTS A910 Abis link is re established? no Contact System Support yes Alarm solved

yes Alarm solved

Figure 148: LOSS-OF-FRAME-ALIGNMENT: BTS 9110/9110-E Corrective Actions

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9 Class 11: BTS-TRANS Alarms

9.5 [11,86] LOSS-OF-CRC-MULTIFRAME-ALIGNMENT


specific Problems event Type probable Cause perceived Severity Alarm Description LOSS-OF-CRC-MULTIFRAME-ALIGNMENT Equipment Indeterminate Major (PMA), Warning (MI) The CRC is not used at the remote end or there may be interferences on the connection. The CRC multiframe alignment on the Abis link is lost.

LMT : The corresponding Abis link is lost. If the link towards the BSC is concerned, the BTS is lost (if no redundancy). OMC : Case 1, the link towards the BSC is concerned: The Abis link to the BTS was lost. The Abis link is reestablished and allows the alarm reception (otherwise, without Abis link, no alarms are reported to the OMC). Case 2, link in other direction is concerned: The other BTS in the chain are lost. Impact Loss Degradation BSS Cell(s) X Signaling X Calls X -

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9 Class 11: BTS-TRANS Alarms

9.5.1 BTS 9100 Corrective Actions


[11,86] LOSSOFCRCMULTIFRAME ALIGNMENT

Abis link is re established?

yes

Check/solve alarms of AIFL

no

CRC enabled?

no

Enable CRC in transmission equipment

yes

Onsite
Check Abis cables/connectors no BTS operational? yes Alarm solved

Onsite
Check Abis equipment

Onsite
Check transmission equipment up to next node in Abis chain

Abis link is re established? no Onsite

yes

Alarm solved

Replace SUMP/SUMA

BTS operational?

yes

Alarm solved

no Contact System Support

Figure 149: LOSS-OF-CRC-MULTIFRAME-ALIGNMENT: BTS 9100 Corrective Actions

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9 Class 11: BTS-TRANS Alarms

9.5.2 BTS 9110/9110-E Corrective Actions


[11,86] LOSSOFCRCMULTIFRAME ALIGNMENT

Onsite
Abis link is re established? no Reset Function BTS

yes Check/solve alarms of AIFL Abis link is re established? no yes Alarm solved

Onsite
Disconnect mains power from ACCO to Basic Unit

Onsite
Switch off Battery Backup Switch and OR Main Power switch in Side Support Cabinet

Onsite
Switch off mains power fuse for tower mounted BTS

OR

Onsite
After 30 s repower the BTS

Onsite
Check transmission equipment up to next node in Abis chain

Abis link is re established?

no

Abis link is re established? no

yes

Alarm solved

yes Alarm solved

Onsite
Replace BTS A910 Abis link is re established? no Contact System Support yes Alarm solved

Figure 150: LOSS-OF-CRC-MULTIFRAME-ALIGNMENT: BTS 9110/9110-E Corrective Actions

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9.6 [11,99] ERROR-RATE >E-3


specific Problems event Type probable Cause perceived Severity Alarm Description ERROR-RATE>E-3 Equipment Indeterminate Major (PMA), Warning (MI) The error rate of the incoming main system signal on the Abis link is worse than the threshold value E-3.

LMT : The corresponding Abis link is lost. If the link towards the BSC is concerned, the BTS is lost (if no redundancy). OMC : Case 1, the link towards the BSC is concerned: The Abis link to the BTS was lost. The Abis link is reestablished and allows the alarm reception (otherwise, without Abis link, no alarms are reported to the OMC). Case 2, link in other direction is concerned: The other BTS in the chain are lost. Impact Loss Degradation BSS Cell(s) X Signaling X Calls X -

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9 Class 11: BTS-TRANS Alarms

9.6.1 BTS 9100 Corrective Actions


[11,99] ERRORRATE > E3

Abis link quality OK?

yes

Check/solve alarms of AIFL

no

Other yes PCM Abis alarm(s) events?

Solve Abis alarm(s) first

no

Abis link quality OK? no

yes

Alarm solved

Onsite
Check Abis cables/connectors

Onsite
Abis link quality OK? yes Alarm solved

Reset BTS

no

Onsite

Replace SUMP/SUMA

Abis link quality OK? no Contact System Support

yes

Alarm solved

Figure 151: ERROR-RATE>E-3: BTS 9100 Corrective Actions

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9 Class 11: BTS-TRANS Alarms

9.6.2 BTS 9110/9110-E Corrective Actions


[11,99] ERRORRATE > E3

Onsite
Abis link quality OK? no Reset Function BTS

yes Check/solve alarms of AIFL Abis link quality OK? no yes Alarm solved

Onsite
Disconnect mains power from ACCO to Basic Unit

Onsite
Switch off Battery Backup Switch and OR Main Power switch in Side Support Cabinet

Onsite
Switch off mains power fuse for tower mounted BTS

OR

Onsite
After 30 s repower the BTS

Onsite
Abis link quality OK? no Replace BTS A910 Abis link quality OK? no Contact System Support yes Alarm solved

yes Alarm solved

Figure 152: ERROR-RATE>E-3: BTS 9110/9110-E Corrective Actions

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9 Class 11: BTS-TRANS Alarms

9.7 [11,100] ERROR-RATE >E-4


specific Problems event Type probable Cause perceived Severity Alarm Description ERROR-RATE>E-4 Equipment Indeterminate Minor (DMA), Event (Mi) The error rate of the incoming main system signal on the Abis link is worse than the threshold value E-4.

LMT : The corresponding Abis link is degraded. OMC : Case 1, the link towards the BSC is concerned: The Abis link to the BTS is degraded. Case 2, link in other direction is concerned: The link to the other BTS in the chain is degraded. Impact Loss Degradation BSS Cell(s) Signaling X Calls X

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9 Class 11: BTS-TRANS Alarms

9.7.1 BTS 9100 Corrective Actions


[11,100] ERRORRATE > E4

Abis link quality OK?

yes

Check/solve alarms of AIFL

no

Other yes PCM Abis alarm(s) events?

Solve Abis alarm(s) first

no

Abis link quality OK? no

yes

Alarm solved

Onsite
Check Abis cables/connectors

Onsite
Abis link quality OK? yes Alarm solved

Reset BTS

no

Onsite

Replace SUMP/SUMA

Abis link quality OK? no Contact System Support

yes

Alarm solved

Figure 153: ERROR-RATE>E-4: BTS 9100 Corrective Actions

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9 Class 11: BTS-TRANS Alarms

9.7.2 BTS 9110/9110-E Corrective Actions


[11,100] ERRORRATE > E4

Onsite
Abis link quality OK? no Reset Function BTS

yes Check/solve alarms of AIFL Abis link quality OK? no yes Alarm solved

Onsite
Disconnect mains power from ACCO to Basic Unit

Onsite
Switch off Battery Backup Switch and OR Main Power switch in Side Support Cabinet

Onsite
Switch off mains power fuse for tower mounted BTS

OR

Onsite
After 30 s repower the BTS

Onsite
Abis link quality OK? no Replace BTS A910 Abis link quality OK? no Contact System Support yes Alarm solved

yes Alarm solved

Figure 154: ERROR-RATE>E-4: BTS 9110/9110-E Corrective Actions

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9.8 [11,102] ERROR-RATE >E-6


specific Problems event Type probable Cause perceived Severity Alarm Description ERROR-RATE>E-6 Equipment Indeterminate Minor (DMA), Warning (MI) The error rate of the incoming main system signal in Abis is worse than the threshold value E-6.

LMT : The corresponding Abis link is possibly degraded. OMC : Case 1, the link towards the BSC is concerned: The Abis link to the BTS is possibly degraded. Case 2, link in other direction is concerned: The link to the other BTS in the chain is possibly degraded. Impact Loss Degradation BSS Cell(s) Signaling (X) Calls (X)

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9 Class 11: BTS-TRANS Alarms

9.8.1 BTS 9100 Corrective Actions


[11,102] ERRORRATE > E6

Abis link quality OK?

yes

Check/solve alarms of AIFL

no

Other yes PCM Abis alarm(s) events?

Solve Abis alarm(s) first

no

Abis link quality OK? no

yes

Alarm solved

Onsite
Check Abis cables/connectors

Onsite
Abis link quality OK? yes Alarm solved

Reset BTS

no

Onsite

Replace SUMP/SUMA

Abis link quality OK? no Contact System Support

yes

Alarm solved

Figure 155: ERROR-RATE>E-6: BTS 9100 Corrective Actions

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9 Class 11: BTS-TRANS Alarms

9.8.2 BTS 9110/9110-E Corrective Actions


[11,102] ERRORRATE > E6

Onsite
Abis link quality OK? no Reset Function BTS

yes Check/solve alarms of AIFL Abis link quality OK? no yes Alarm solved

Onsite
Disconnect mains power from ACCO to Basic Unit

Onsite
Switch off Battery Backup Switch and OR Main Power switch in Side Support Cabinet

Onsite
Switch off mains power fuse for tower mounted BTS

OR

Onsite
After 30 s repower the BTS

Onsite
Abis link quality OK? no Replace BTS A910 Abis link quality OK? no Contact System Support yes Alarm solved

yes Alarm solved

Figure 156: ERROR-RATE>E-6: BTS 9110/9110-E Corrective Actions

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9 Class 11: BTS-TRANS Alarms

9.9 [11,176] REMOTE-ALARM-INDICATION


specific Problems event Type probable Cause perceived Severity Alarm Description REMOTE-ALARM-INDICATION Equipment Indeterminate Minor (DMA), Event (Mi) An alarm indication from the remote end is detected. The remote end has set RAI bit in TS0 or F bit in TS 1...31 in order to indicate reception problems.

LMT : The corresponding Abis link is lost. If the link towards the BSC is concerned, the BTS is lost (if no redundancy). OMC : Case 1, the link towards the BSC is concerned: The Abis link to the BTS was lost. The Abis link is reestablished and allows the alarm reception (otherwise, without Abis link, no alarms are reported to the OMC). Case 2, link in other direction is concerned: The other BTS in the chain are lost. Impact Loss Degradation BSS Cell(s) X Signaling X Calls X -

298 / 320

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9 Class 11: BTS-TRANS Alarms

9.9.1 9100 BTS Corrective Actions


[11,176] REMOTE ALARMINDICATION

Related BTS alarms?

yes

Solve this alarms

Alarm persists?

no

no

yes

yes Related BSC alarms? Solve this alarms

Alarm persists?

no

no

yes

Check related SBL (OML, RSL)

SBL in fault?

no

Inhibit / allow alarm reporting

Alarm persists?

no

yes

yes

BTS TRANS settings ok (CRC4)?

no

Correct BTS TRANS settings

Alarm persists?

no

Alarm solved

yes

yes

Loop back BTS originated E1 link at BTS site yes yes Loop back BTS originated E1 link at BSC site no

No BSS problem; Check E1 link with line provider.

Alarm persists?

Alarm persists?

Check BSC local cabling

Local cabling OK?

no

Solve cabling problem

Alarm persists?

no

yes

yes

Replace SUMx

Alarm persists?

no

yes

Contact System Support

Figure 157: REMOTE-ALARM-INDICATION: 9100 BTS Corrective Actions

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9 Class 11: BTS-TRANS Alarms

9.9.2 9110 Micro BTS/9110-E Micro BTS Corrective Actions


[11,176] REMOTE ALARMINDICATION

Related BTS alarms?

yes

Solve this alarms

Alarm persists?

no

no

yes

yes Related BSC alarms? Solve this alarms

Alarm persists?

no

no

yes

Check related SBL (OML, RSL)

SBL in fault?

no

Inhibit / allow alarm reporting

Alarm persists?

no

yes

yes

BTS TRANS settings ok (CRC4)?

no

Correct BTS TRANS settings

Alarm persists?

no

Alarm solved

yes

yes

Loop back BTS originated E1 link at BTS site yes yes Loop back BTS originated E1 link at BSC site no

No BSS problem; Check E1 link with line provider.

Alarm persists?

Alarm persists?

Check BSC local cabling

Local cabling OK?

no

Solve cabling problem

Alarm persists?

no

yes

yes

Replace 9110 Micro BTS / 9110E Micro BTS

Alarm persists?

no

yes

Contact System Support

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9.10 [11,177] PPP ALL1


specific Problems event Type probable Cause perceived Severity Alarm Description Alarm Number PPP ALL1 Equipment Indeterminate Major (PMA) All 1s are detected in PPP frames on BTS side. 1 : PPP All1.

LMT : The corresponding Abis link is lost. If the link towards the BSC is concerned, the BTS is lost (if no redundancy). OMC : Case 1, the link towards the BSC is concerned: The Abis link to the BTS was lost. The Abis link is reestablished and allows the alarm reception (otherwise, without Abis link, no alarms are reported to the OMC). Case 2, link in other direction is concerned: The other BTS in the chain are lost. Impact Loss Degradation BSS Cell(s) X Signaling X Calls X -

9.10.1 Corrective Actions


[11,177] PPP ALL1

Replace faulty equipment on remote end

yes Alarm cleared?

Alarm solved

no

Contact System Support

Figure 158: PPP ALL1: Corrective Actions

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9 Class 11: BTS-TRANS Alarms

9.11 [11,178] PPP NO RECEIPT OF HDLC SIGNAL


specific Problems event Type probable Cause perceived Severity Alarm Description Alarm Number PPP NO RECEIPT OF HDLC SIGNAL Equipment Indeterminate Major (PMA) No HDLC signal is received on the BTS side. 1 : PPP No Receipt of HDLC Signal.

LMT : The corresponding Abis link is lost. If the link towards the BSC is concerned, the BTS is lost (if no redundancy). OMC : Case 1, the link towards the BSC is concerned: The Abis link to the BTS was lost. The Abis link is reestablished and allows the alarm reception (otherwise, without Abis link, no alarms are reported to the OMC). Case 2, link in other direction is concerned: The other BTS in the chain are lost. Impact Loss Degradation BSS Cell(s) X Signaling X Calls X -

9.11.1 Corrective Actions


[11,178] PPP NO RECEIPT OF HDLC SIGNAL

Replace faulty equipment on remote end

yes Alarm cleared?

Alarm solved

no

Contact System Support

Figure 159: PPP NO RECEIPT OF HDLC SIGNAL: Corrective Actions

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9 Class 11: BTS-TRANS Alarms

9.12 [11,179] PPP RECEIPT OF TERMINATE


specific Problems event Type probable Cause perceived Severity Alarm Description Alarm Number PPP RECEIPT OF TERMINATE Equipment Indeterminate Major (PMA) The BTS side received a Terminate signal. 1 : PPP Receipt of Terminate.

LMT : The corresponding Abis link is lost. If the link towards the BSC is concerned, the BTS is lost (if no redundancy). OMC : Case 1, the link towards the BSC is concerned: The Abis link to the BTS was lost. The Abis link is reestablished and allows the alarm reception (otherwise, without Abis link, no alarms are reported to the OMC). Case 2, link in other direction is concerned: The other BTS in the chain are lost. Impact Loss Degradation BSS Cell(s) X Signaling X Calls X -

9.12.1 Corrective Actions


[11,179] PPP RECEIPT OF TERMINATE

Replace faulty equipment on remote end

yes Alarm cleared?

Alarm solved

no

Contact System Support

Figure 160: PPP RECEIPT OF TERMINATE: Corrective Actions

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9 Class 11: BTS-TRANS Alarms

9.13 [11,180] HDLC HIGH ERRONEOUS FRAMES RATIO


specific Problems event Type probable Cause perceived Severity Alarm Description HDLC HIGH ERRONEOUS FRAMES RATIO Equipment Indeterminate Major (PMA) High ratio of HDLC failures (CRC, frames too long, frames too short, receipt of abort). 1 : PPP High Erroneous Frames Ratio.

Alarm Number

LMT : The corresponding Abis link is lost. If the link towards the BSC is concerned, the BTS is lost (if no redundancy). OMC : Case 1, the link towards the BSC is concerned: The Abis link to the BTS was lost. The Abis link is reestablished and allows the alarm reception (otherwise, without Abis link, no alarms are reported to the OMC). Case 2, link in other direction is concerned: The other BTS in the chain are lost. Impact Loss Degradation BSS Cell(s) X Signaling X Calls X -

9.13.1 Corrective Actions


[11,180] PPP HIGH ERRONEOUS FRAMES RATIO

Replace faulty equipment on remote end

yes Alarm cleared?

Alarm solved

no

Contact System Support

Figure 161: PPP HIGH ERRONEOUS FRAMES RATIO: Corrective Actions

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9 Class 11: BTS-TRANS Alarms

9.14 [11,181] HDLC MEDIUM ERRONEOUS FRAMES RATIO


specific Problems event Type probable Cause perceived Severity Alarm Description HDLC MEDIUM ERRONEOUS FRAMES RATIO Equipment Indeterminate Major (PMA) Medium ratio of HDLC failures (CRC, frames too long, frames too short, receipt of abort). 1 : PPP Medium Erroneous Frames Ratio.

Alarm Number

LMT : The corresponding Abis link is lost. If the link towards the BSC is concerned, the BTS is lost (if no redundancy). OMC : Case 1, the link towards the BSC is concerned: The Abis link to the BTS was lost. The Abis link is reestablished and allows the alarm reception (otherwise, without Abis link, no alarms are reported to the OMC). Case 2, link in other direction is concerned: The other BTS in the chain are lost. Impact Loss Degradation BSS Cell(s) X Signaling X Calls X -

9.14.1 Corrective Actions


[11,181] PPP MEDIUM ERRONEOUS FRAMES RATIO

Replace faulty equipment on remote end

yes Alarm cleared?

Alarm solved

no

Contact System Support

Figure 162: PPP MEDIUM ERRONEOUS FRAMES RATIO: Corrective Actions

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9 Class 11: BTS-TRANS Alarms

9.15 [11,182] HDLC LOW ERRONEOUS FRAMES RATIO


specific Problems event Type probable Cause perceived Severity Alarm Description HDLC LOW ERRONEOUS FRAMES RATIO Equipment Indeterminate Major (PMA) Low ratio of HDLC failures (CRC, frames too long, frames too short, receipt of abort). 1 : PPP Low Erroneous Frames Ratio.

Alarm Number

LMT : The corresponding Abis link is lost. If the link towards the BSC is concerned, the BTS is lost (if no redundancy). OMC : Case 1, the link towards the BSC is concerned: The Abis link to the BTS was lost. The Abis link is reestablished and allows the alarm reception (otherwise, without Abis link, no alarms are reported to the OMC). Case 2, link in other direction is concerned: The other BTS in the chain are lost. Impact Loss Degradation BSS Cell(s) X Signaling X Calls X -

9.15.1 Corrective Actions


[11,182] PPP LOW ERRONEOUS FRAMES RATIO

Replace faulty equipment on remote end

yes Alarm cleared?

Alarm solved

no

Contact System Support

Figure 163: PPP LOW ERRONEOUS FRAMES RATIO: Corrective Actions

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10 BTS Alarm Additional Information


This section describes the additional information supplied by some BTS alarms.

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10.1 BTS Alarms with Additional Information


This section describes the BTS alarms that can provide additional information. Depending on the alarm, the additional information can comprise one or more TLV codes.

10.1.1 [2,247]
The coding of the additional information for this alarm depends on the alarm number, as shown in Table 5 . This information is only provided if the OMU has battery backup for its RAM. Alarm Number 4 Bytes 1-5 6 - 24 5 1-5 6 - 37 6 1-5 6 - 24 7 1-5 6 - 176 Table 5: Alarm [2,247] TLV Codes Coding TLV120 TLV83 TLV120 TLV84 TLV120 TLV83 TLV120 TLV82

10.1.2 [2,248]
The coding of the additional information for this alarm depends on the alarm number, as shown in Table 6 . Alarm Number 1 Bytes 1-5 6 - 37 3 1-5 6 - 24 4 1-5 6 - 176 Table 6: Alarm [2,248] TLV Codes Coding TLV120 TLV84 TLV120 TLV83 TLV120 TLV82

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10.2 TLV Coding


Additional information is provided in the form of Tag Length Value (TLV) codes that describe system automatic test results. The first two bytes of additional information define the TLV code identity number. The third byte defines the number of succeeding bytes, including itself, that comprise the message.

10.2.1 TLV 81 Coding


The TLV 81 include: For the CU SBL: In case of alarm sent by TRE TLV 49 (FU HW Cap, as received from TRE at re-/ config time) TLV 243 (BTS_HW_Family) TLV 59 (Fault_Info from TRE) optional TLV 61 (Detailed_Results from TRE) optional (n times, n>=1) For the RA SBL: In case of alarm sent by ANX TLV 59 (Fault_Info from ANX/ANC) optional TLV 61 (Detailed_Results from ANX/ANC) optional (n times, n>=1) For the CLLK SBL In case of alarm sent by TRANS & CLOCK / SUM TLV 59 (Fault_Info from TRANS & CLOCK / SUM) optional TLV 61 (Detailed_Results from TRANS & CLOCK / SUM) optional (n times, n>=1) For the OMU SBL: In case of OMU autorestart / autoreset TLV 120 (OMU HW characteristics) optional TLV 82 (Additional info for m*P exceptions) optional TLV 83 (Additional info for Scenario problems) optional TLV 84 (Additional info for Lack of resources) optional

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10.2.2 TLV49 Coding


The TLV49 byte definitions are shown in the following table. Bytes 2 1 1 Description - FU HW Capability Element Identifier ( = 49) Length (=4) FU Generation 0 = G1 FU, G2 FU3 1 = G2 FU2 2 = G2 Micro BTS 3 = DR-FU 4 = 9100 TRE FF = unknown 1 FR/DR bits 7 to 3 - unused (bit 7 is hi-order bit on the left) bit 2 Enhanced Full Rate -Not Provided (0) Provided (1) bit 1 Full Rate -Not Provided (0) Provided (1 bit 0 Half Rate -Not Provided (0) Provided (1) 1 FU CIPHERING CAPABILITY bit 7 Encryption with A5/7 algorithm - Not Provided (0) Provided (1) bit 6 Encryption with A5/6 algorithm - Not Provided (0) Provided (1) bit 5 Encryption with A5/5 algorithm - Not Provided (0) Provided (1) bit 4 Encryption with A5/4 algorithm - Not Provided (0) Provided (1) bit 3 Encryption with A5/3 algorithm - Not Provided (0) Provided (1) bit 2 Encryption with A5/2 algorithm - Not Provided (0) Provided (1) bit 1 Encryption with A5/1 algorithm - Not Provided (0) Provided (1) bit 0 No Encryption - always 1 = provided (always possible) FF = all algorithms supported. )) never sent by the FUunknown. 1 RSL RATE CAPABILITY bits 7 to 2 - unused (bit 7 is hi-order bit on the left) bit 1 = 64 Kb/sec - Not Provided (0) Provided (1) bit 0 = 16 Kb/sec - Not Provided (0) Provided (1) FF = unknown

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10.2.3 TLV59 Coding


TLV59 is used for reporting TRE, AN and TRANS&CLOCK Alarm Type for BTS. Table 7 shows the definitions of TLV 59 for the TRE faults (9100 BTS only). EVAD indicates the faultcondition: 1 = Eventtype (EV), 0 = Appearance/Disappearance type (AD). AD indicates the Appearance/Disappearance state; 1 = Appearance (ON), 0 = Disappearance (OFF). ALATYP 1 5 6 9 13 20 0 21 22 23 24 25 27 28 29 30 31 32 33 34 21 0 25 EV EV EV EV EV EV EV EV EV EV EV EV EV EV EV ALAN 0 0 0 0 0 EVAD AD AD AD AD AD Description of Fault Code CLKI clock failure (1) CLKI frame failure RSL LAPD link failure Non fatal temperature failure TRE VSWR failure (1) Recoverable failure Microprocessor failure BCCH failure Algorithm failure TLC_CONFIG_T expiry TS reconfiguration failure SYS INFO 3 failure BCCH_CUT timeout Radio failure ECPL failure L1 DSP failure L1 DSP no response failure Internal serial interface failure FCLK IT failure Internal FN failure Handover/Power control algorithms configuration refused Missing message TRE fatal failure (1)

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ALATYP

ALAN 0 1 2 3 4 5 6 7 8 9 10 11 20 28 29 30 31 32 33 34

EVAD AD AD AD AD AD AD AD AD AD AD AD AD AD AD AD AD AD AD AD AD

Description of Fault Code Microprocessor failure HW failure SW failure CLKI synchronization failure Autoreconfiguration failure Configuration failure BSII failure (2) IOM LAPD link failure SW activation failure Downloading failure HW watchdog reset Configuration file failure Temperature failure Radio failure ECPL failure L1 DSP failure L1 DSP no response failure Internal serial interface failure FCLK IT failure Internal FN failure

Table 7: TLV59 for TRE faults of 9100 BTS (1) As this alarm is fatal for the module, no alarm disappearance indication is supplied. The alarm disappearance is detected on Alarm In Force List report. (2) As the link connection is lost, the failure cannot be spontaneously reported to the OMU/SUM. But the corresponding alarm is stored in the Alarms In Force List and may be obtained by the OMU/SUM on Alarm In Force List report (if the failure has disappeared), as long as the module stays in out of order state (as the reason for which the OUT OF ORDER state has been entered).

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Table 8 shows the definitions of TLV 59 for the AN faults (9100 BTS only). EVAD indicates the faultcondition: 1 = Eventtype (EV), 0 = Appearance/Disappearance type (AD). AD indicates the Appearance/Disappearance state; 1 = Appearance (ON), 0 = Disappearance (OFF). ALATYP 1 2 0 1 2 3 4 5 7 0 1 2 3 14 15 16 17 18 19 20 0 10 EV EV 0 0 0 0 0 0 AD AD AD AD AD AD AD AD AD AD 0 0 AD AD AD AD AD AD ALAN 0 EVAD AD Description of Fault Code CLKI clock failure LNA failure LNA 1 partial failure LNA 2 partial failure LNA 1 total failure LNA 2 total failure VSWR circuitry failure CLKI frame failure Antenna VSWR failure AN1_VSWR1_AL AN2_VSWR1_AL AN1_VSWR2_AL AN2_VSWR2_AL Microprocessor failure HW failure SW failure Configuration failure SW activation failure Downloading failure Recoverable failure Microprocessor failure Watchdog reset

Table 8: TLV59 for AN faults of 9100 BTS

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Table 9 shows the definitions of TLV 59 for the TRANS&CLOCK faults (9100 BTS only). EVAD indicates the faultcondition: 1 = Eventtype (EV), 0 = Appearance/Disappearance type (AD). AD indicates the Appearance/Disappearance state; 1 = Appearance (ON), 0 = Disappearance (OFF). ALATYP 3 0 1 2 3 4 8 14 16 18 19 20 0 10 25 1 3 AD AD EV EV 0 0 0 0 0 AD AD AD AD AD AD AD AD AD AD ALAN EVAD Description of Fault Code Internal CLOCK failure FN input from master lost Frame signal input from master lost Reference clock input from master lost PCM synchronization unusable GPS synchronization lost Oven warm up alarm Microprocessor failure SW failure SW activation failure Downloading failure Recoverable failure Microprocessor failure Watchdog reset TRANS&CLOCK fatal failure (1) HW failure Internal Clock failure

Table 9: TLV59 for TRANS&CLOCK faults of 9100 BTS (1) As this alarm is fatal for the module, no alarm disappearance indication is supplied. The alarm disappearance is detected on Alarm In Force List report.

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10.2.4 TLV61 Coding


The TLV61 byte definitions are shown in Table 10 . Bytes 2 1 or 2 2 1 Variable Description Element Identifier (=61) Length (2 bytes if length > 127 (1) Board Identification Result type Results (maximum length is 40 bytes).

Table 10: TLV61 Bytes (1) For TRE, only one byte is forseen, because the length of the data is < 127 bytes. TLV61, even if indicated, may not appear in an alarm message. Internal FU problems, such as a blocked internal bus or a hardware fault, can prevent the FU controller from receiving it. Several TLV61s can be sent. * The boards (CDCC, CECC, ...) are numbered as in the rack, starting from the left hand side (Mark I only). The definition of the Board Identification bytes for 9100 BTS is shown in Table 11 . A bit set to 1 identifies the board at the origin of the fault detection. TRANS&CLOCK (9100 BTS only) CLOCK TRANS -

Bit Number 0 1 2 3 4 5 6

TRE (1) ENCT DEC DEM0 DEM1 MBED CUL SCP

ANX/ANC VSWR LNA Microprocessor

Table 11: TLV61 Board Identification Bytes for 9100 BTS (1) The bit positions are fixed by the Host interface within the TRE.

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10.2.5 TLV82 Coding


TLV82 provides OMU system automatic test results. The TLV82 byte definitions are shown in Table 12 . Bytes 2 1 1 Description - Watchdog Reset Element identifier ( = 82) Length ( = 168) Failure description 0 = Unknown 2 = Bus error Logic external to micro-processor reports failure (e.g. handshake failure). Access to illegal address (e.g. odd address for LONG variable), detected by micro-processor.

3 = Address error

4 = Illegal Instruction 5 = Zero Divide 6 = CHK, CHK2 Instruction 7 = cpTRAPcc, TRAPcc, TRAPV Instruction 8 = Privilege Violation 10 = Line 1010 Emulator 11 = Line 1111 Emulator 14 = Format Error 15 = Uninitialized Interrupt 24 = Spurious Interrupt 56 = Configuration Error 59 = MMU : 60 = MMU : 61 = MMU : 62 = MMU : Branch to Write Violation Code (ATC). Branch to Limit Violation Code. Branch to Supervisor Violation Code. Branch to Bus Error during Table Search Code. Branch to Page Fault or Invalid Descriptor Code. Branch to Write Violation Code.

63 = MMU :

64 = MMU :

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Bytes

Description - Watchdog Reset 65 = Fatal Signal Error

4 2 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 92 1

Task name Status register User stack pointer Interrupt stack pointer Data register 0 Data register 1 Data register 2 Data register 3 Data register 4 Data register 5 Data register 6 Data register 7 Address register 0 Address register 1 Address register 2 Address register 3 Address register 4 Address register 5 Address register 6 Complete STACK Frame Board Status Register (see relevant OMU HW Functional Description).

Table 12: TLV82 Bytes

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10.2.6 TLV83 Coding


The TLV83 byte definitions are shown in Table 13 . Bytes 2 1 4 4 Description - Scenario Problems Element Identifier ( = 83) Length ( = 16) Taskname SBL Id. byte 1+ 2 byte 3 byte 4 2 The name of the task that triggered the autorestart/autoreset (ASCII coded). The SBL on which the scenario was running, where: SBL type

SBL number

SBL sub-number

Internal Message Identifier Used to identify the internal scenario.

External Reference Number. Used to identify the external (Abis or MMI) scenario (0 = autonomous).

Scenario Message Identifier. Used to identify the external or autonomous scenario.

Origin of Action 0 1 2 4 5 Operator command triggered from OMC-R. Operator command triggered from BSC terminal. Operator command triggered from BTS NEM. Autonomous system action. Unknown.

Failure Description. Indicates the reason for an autoreset (i.e., the reason for returning to bootstrap). If a second autoreset occurs during a download, then the first reason is maintained. 1 Three unsuccessful autorestarts.

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Bytes

Description - Scenario Problems 2 No download after being in bootstrap for > 24 hours (sending BTS-OMU-STARTED). This is the behaviour of the release 1 and 2 OMU PROM (and should be changed with the next PROM release).

FF No information (e.g. for restart due to internal scenario Time out). (hex) Table 13: TLV83 Bytes

10.2.7 TLV84 Coding


The TLV84 byte definitions are shown in Table 14 . Bytes 2 1 4 Description - Lack of Resources Element Identifier ( = 84) Length ( = 69) Taskname The name of the task that triggered the autorestart/autoreset (ASCII coded).

Required Memory Region. The requested memory region. 0 1 2 Message buffer. Memory allocation. Memory re-allocation.

Required Memory Size. The requested memory size in octets.

60

Stackinfo

Information taken directly from the stack: Supervisor mode - the system stack User mode - the stack of a particular task.

Table 14: TLV84 Bytes

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10.2.8 TLV120 Coding


The TLV120 byte definitions are shown in Table 15 . Bytes 2 1 1 Description Element Identifier ( = 120) Length ( = 3) Hardware revision: 0 - Hardware 1 (serial test interface, volatile memory). 1 - Hardware 2 (parallel test interface, non-volatile memory). 1 1 RAM size - given as the number of 4 Mbyte blocks. Flash EPROM: 0 - Not equipped or not accessible. 1 - Equipped. Table 15: TLV120 Bytes

10.2.9 TLV243 Coding


The TLV243 byte definitions are shown in Table 16 . Bytes 2 1 1 Description Element Identifier ( = 243) Length ( = 1) BTS HW family (for the coding, see below). G3 60 9100 BTS

Table 16: TLV243 Bytes

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