- - - - 1

- - - -

1.

1.

................................................................................................................................ 2

2.

........................................................................................................................................ 5

3.

................................................................................................................................. 7

4.

................................................................................................................................... 8

5.

......................................................................................................................................... 9

6.

.................................................................................................... 10
6.1

7.

.................................................................................................................. 11

....................................................................................................................................... 12
7.1
7.2
7.2.1
7.2.2
7.2.3
7.2.4
7.2.5
7.3
7.4
7.5

8.

................................................................................................................................... 12
...................................................................................................................................... 12
, ..................................................................................... 12
(Immediate Transparency) ....................................................................... 12
................................................................................................................................... 13
URL ...................................................................................................................................... 13
................................................................................................................ 13
................................................................................................................................... 14
......................................................................................................................... 14
.................................................................................................................. 15

................................................................................................................................. 16
8.1
8.2
8.2.1
8.2.2
8.2.3
8.2.4
8.2.5
8.3
8.4
8.5

9.

................................................................................................................................... 16
...................................................................................................................................... 16
........................................................................................................ 16
................................................................................................................................ 17
........................................................................................................ 17
.......................................................................................................................... 18
.............................................................................................................................. 18
................................................................................................................................... 19
......................................................................................................................... 20
................................................................................................................. 21

............................................................................................................................. 22
9.1
9.2
9.2.1
9.2.2
9.2.3
9.2.4
9.3
9.4
9.5

10.
10.1
10.2
10.3

................................................................................................................................... 22
...................................................................................................................................... 22
................................................................................................................. 22
.......................................................................................................................... 22
....................................................................................................... 23
...................................................................................................................... 23
................................................................................................................................... 24
......................................................................................................................... 24
................................................................................................................. 25

......................................................................................................................... 26
................................................................................................................................... 26
...................................................................................................................................... 26
................................................................................................................................... 28

- - - - 2
- - - -

10.4
10.5
11.

......................................................................................................................... 28
................................................................................................................. 29
.................................................................................. 30

11.1
................................................................................................................................... 30
11.2
...................................................................................................................................... 30
11.2.1
................................................................................................................... 30
11.2.2
.......................................................................................................... 31
11.2.3
........................................................................................................... 31
11.3
................................................................................................................................... 32
11.4
......................................................................................................................... 32
11.5
................................................................................................................. 33
12.
12.1
12.2
12.3
12.4
12.5
13.
13.1
13.2
13.3
13.4
13.5
14.

.......................................................................................................... 34
................................................................................................................................... 34
...................................................................................................................................... 34
................................................................................................................................... 35
......................................................................................................................... 35
................................................................................................................. 36
........................................................................................................................ 37
................................................................................................................................... 37
...................................................................................................................................... 37
................................................................................................................................... 38
......................................................................................................................... 39
................................................................................................................. 39
......................................................................................................... 41

14.1
................................................................................................................................... 41
14.2
...................................................................................................................................... 41
14.2.1
.................................................................................................................. 41
14.2.2
...................................................................................................... 42
14.2.3
..................................................................................................................... 42
14.2.4
............................................................................................................. 42
14.2.5
................................................................................................. 42
14.3
................................................................................................................................... 43
14.4
......................................................................................................................... 44
14.5
................................................................................................................. 44
15.

....................................................................................................................... 46

15.1
................................................................................................................................... 46
15.2
...................................................................................................................................... 46
15.2.1
.................................................................................. 46
15.2.2
.................................................................................. 47
15.2.3
...................... 47
15.2.4
......................................................................................... 47
15.3
................................................................................................................................... 48
15.4
......................................................................................................................... 48
15.5
................................................................................................................. 49
16.
16.1
16.2

....................................................................................................................... 50
................................................................................................................................... 50
...................................................................................................................................... 50

- - - - 3
- - - -

16.3
16.4
16.5
17.

................................................................................................................................... 52
......................................................................................................................... 52
................................................................................................................. 53
..................................................................... 54

17.1
................................................................................................................................... 54
17.1.1
....................................................................................................................... 56
18.

..................................................................................................................... 58

19.

MINERVA................................................................................................... 59

- - - - 4
- - - -

2.

2002, Minerva
, (),
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on-line

2002. :
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2003
.
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, Minerva
- - - - 5
- - - -

Improving quality for European citizens,

. n-line
,
.
Minerva
,
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.

- ,
.

.
Henry INGBERG



(

Minerva)

- - - - 6
- - - -

3.

Minerva
5 Minerva
,


Henry INGBERG, General Secretary of the Ministry of the French Community,
BELGIUM

Isabelle DUJACQUIER, Ministry of the French Community, BELGIUM

. , ,
/ & ,
,

Eelco BRUINSMA, expert of Ministry of Education, Culture, Science, THE
NETHERLANDS
Ciaran CLISSMAN, expert of the Presidency of EU, IRELAND
David DAWSON, The Council for Museums, Archives and Libraries, UNITED
KINGDOM
Isabelle DUJACQUIER, Ministry of the French Community, BELGIUM
Pierluigi FELICIATI, Ministero per i Beni e le Attivit Culturali, ITALY
Fedora FILIPPI, Ministero per i Beni e le Attivit Culturali, ITALY
Muriel FOULONNEAU, University of Illinois, U.S.A.
Antonella FRESA, Minerva Project, ITALY
Monika HAGEDORN-SAUPE, S.M.B. Institut fr Museumskunde - Staatliche
Museen zu Berlin Stiftung Preussischer Kulturbesitz, GERMANY
Cary KARP, Museum Network Information Center Europe, SWEDEN
Annette KELLY, The Library Council, IRELAND
Stefan RHODE-ENSLIN, S.M.B. Institut fr Museumskunde - Staatliche
Museen zu Berlin Stiftung Preussischer Kulturbesitz, GERMANY
Marius SNYDERS, Ministerie van Onderwijs, Cultuur en Wetenschap-De
Hoftoren, THE NETHERLANDS
Gert VAN TITTELBOOM, Ministerie van de Vlaamse Gemeenschap,
BELGIUM

- - - - 7
- - - -

4.

Rossella CAFFO, Ministero per i Beni e le Attivit Culturali, ITALY

Jean-Pierre DALBERA, Ministre de la Culture et de la Communication,
FRANCE
Patricia MANSON, European Commission
Bernard SMITH, European Commission
Pier Giacomo SOLA, Amiti, ITALY
Lon ZAKS, Ministry of the French Community, BELGIUM

- - - - 8
- - - -

5.

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- - - - 15
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- - - - 17
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- - - - 18
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- - - - 20
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- - - - 21
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- - - - 24
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- - - - 25
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- - - - 26
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- - - - 27
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- - - - 28
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- - - - 29
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- - - - 32
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- - - - 33
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- - - - 35
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- - - - 39
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- - - - 40
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- - - - 42
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- - - - 43
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- - - - 44
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- - - - 45
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- - - - 48
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- - - - 49
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- - - - 51
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- - - - 52
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16.5

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- - - - 53
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- - - - 54
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- - - - 55
- - - -

Transparent
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- - - - -

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- - - -

19.

Minerva

Minerva
(http://www.minervaeurope.org/structure/workinggroups/userneeds/documents/c
wqp.htm)
Minerva.
(http://www.minervaeurope.org/publications/technicalguidelines.htm)
Minerva
(http://www.minervaeurope.org/publications/goodhand.htm)
Minerva
(http://www.minervaeurope.org/publications/quality.htm)

- - - - -

59

- - - -