Professional Documents
Culture Documents
Why Netflix?
Integrated Customer Experience
Good Cultural Fit
New User Experience Fully integrated living room experience Deeper content relationship Leveraged synergies with a combined user base
Acquisition
Need
Vertical Integration
Outcome
Design Efficiency
Competitive Edge
Acquisition 2011
Production Cost Savings (Contracts) Distribution Efficiency (Streaming & Market Share)
Other
30%
Netflix
70%
Pricing Model
Basic Membership - $7.99 per month Premium Membership - $14.99 per month
Conservative
Total
Year
Millions
1
$ 782 $
Expected
Total
Millions
Added Value
$17B $16B $15B $14B $13B $12B $11B $10B $9B $8B $7B $6B $5B Netflix Value Mem. Rev. iTunes Etc. Outside Mem. Total Rev.
Content Aggregation
MacOSx iWorks Mac iPhone iPad iPod Apple TV Retail & Distribution Apple Store Telecom Competitor Hardware
Appliances
MobileMe iCloud
Netflix Streaming Technology iTunes iBooks App Store Hardware & Software Platforms
Content Aggregation
MacOSx iWorks Mac iPhone iPad iPod Apple TV Retail & Distribution Apple Store Telecom
Appliances
Think Different
Get Marketing
Get Marketing
Think Different
R&D Apple TV
Head of iTunes HR, Apple
Integration Initiative
Communication Organization Culture
Goals
Align Apple and Minimize integration Netflix to increase risks due to cultural efficiencies and realize differences synergies
Actions
Organize all stakeholders Establish 2-way feedback Launch internal communication campaign External PR Campaign
Maximize stakeholder buy-in and involvement Set crossorganizational hierarchy Monitor retention rates
Develop cultural transition strategy Deploy cultural progress surveys Put extra emphasis on gathering informal feedback
Acquisition Timeline
February
| March
|October
| September
Integration Completed September 1
Summary
Digital streaming experience unlike any other
Netflix Digital Library & Subscribers Seamlessly Synced Apple Platforms & iCloud Service
Now:
#1 Digital Video Streaming Market Share
Future:
Streaming Content with Untapped Market Entry