Nhung Cau Giao Tiep Tieng Anh

Nhng cu c bn
yes no maybe or perhaps please thanks thank you vng/c khng c l lm n cm n cm n anh/ch
thanks very much cm n rt nh !u thank you very much cm n anh/ch rt nh !u
Di y l cc cch tr li lch s khi ngi khc cm n bn. you"re #elcome khng c g$ %on"t ment on t khng c g$ not at all khng c g$
Saying hello and goodbye - Cho hi v cho tm bit

y l nhng cch cho h i khc nh!"# h hello cho $kh thn m%t& & n cho
goo% morn ng cho bu' s(ng $'(ng trc b")i tr!& goo% a)ternoon cho bu' ch !u $'(ng t* tr! +n , gi chi-"& goo% even ng cho bu' t* $'(ng s!" , gi t.i&
Di y l cc cch khc nh!" bn c/ th0 '(ng khi n/i tm bi1t# bye goo%bye goo%n ght t+m b ,t t+m b ,t ch-c ng. ngon
see you/ see you soon/ see you later/
h0n g1p l+ / h0n s2m g1p l+ / h0n g1p l+ sau/
have a n ce %ay/ ch-c m3t ngy t*t lnh/ have a goo% #eeken%/ ch-c cu* tu4n vu v5/
Getting someone's attention and apologising - Thu ht s ch v !in l"i ai #$

e&cuse me & n l6 $'(ng 0 th" h2t s ch2 3 c4! !i /5 bc 6"! !i /5 ho7c 0 8in l9i& sorry & n l6
:+" !i / 8in l9i bn5 bn c/ th0 tr li b;ng m<t trong cc cch s!"# no problem khng sao t"s 78 or that"s 78 khng sao %on"t #orry about t anh/ch 9:ng lo v! v ,c 9
%a&ing you'sel( unde'stood - )* ng+,i &h-c hi*u m.nh &hi n$i ti/ng 0nh
%o you speak ;ngl sh< ? %on"t speak ;ngl sh ? %on"t speak much ;ngl sh ? only speak very l ttle ;ngl sh ? speak a l ttle ;ngl sh please speak more slo#ly please #r te t %o#n coul% you please repeat that< ? un%erstan% ? %on"t un%erstan% anh/ch c n t =ng >nh khng< t t t t khng n t =ng >nh khng n 9@Ac nh !u t =ng >nh 9u chB n 9@Ac m3t ch-t &Cu t =ng >nh th n 9@Ac m3t Ct t =ng >nh th
anh/ch n chDm hn 9@Ac khng< anh/ch v =t vo g y 9@Ac khng< anh/ch c thE nhFc l+ 9@Ac khng< t h Eu rG t khng h Eu
1the' basic ph'ases - 2h3ng c4u c5 b6n &h-c

? kno# t b =t
? %on"t kno#
t khng b =t
e&cuse meH #here"s the to let< & n l6 H nh v, s nh I 9u< e&cuse meH #here"s the Jents< & n l6 H nh v, s nh nam I 9u< e&cuse meH #here"s the Ka% es< & n l6 H nh v, s nh n I 9u<
Things you might see - 2h3ng d7ng ch3 bn c$ th* g8p

;ntrance ;& t ;mergency e& t Lush Lull Po lets QR Jentlemen $thng =i+t t>t l Jents& Ka% es Sacant 7ccup e% or ;ngage% 7ut o) or%er No smok ng Lr vate No entry K* vo K* ra K* tho(t h Em MNy vo 8Oo ra Nh v, s nh Nh v, s nh Nh v, s nh nam Nh v, s nh n 8hng c ng@T R ng@T UVng 8hng h-t thu*c 8hu vWc r Xng Y Zn vo
C-c c4u n$i th+,ng d9ng &h-c

[ Prang tr@2c Prang sau \ Nhng cu c bn R(c tr@Tng hAp khNn cp y l m<t s. cu ting Anh thng dng khc ?c s@ 'Ang trong nhi-" tBnh h".ng khc nh!". 78 o) course o) course not that"s ) ne that"s r ght 9@Ac rG tt nh Xn rG tt nh Xn l khng rG 9@Ac rG 9-ng rG
sure certa nly %e) n tely absolutely
chFc chFn rG chFc chFn rG nht 9nh rG nht 9nh rG
as soon as poss ble cng nhanh cng t*t that"s enough t %oesn"t matter t"s not mportant t"s not ser ous t"s not #orth t ?"m n a hurry ?"ve got to go ?"m go ng out sleep #ell same to you/ me too not ba% ? l ke ``` hm her t ? %on"t l ke ``` hm her t th= l 9. rG khng sao khng ]uan tr^ng 9u khng ngh Xm tr^ng 9u khng 9(ng 9u m$nh 9ang v3 m$nh ph 9 9y m$nh 9 ra ngo by g T ng. ngon nhO cDu c_ng th= nhO/ m$nh c_ng vDy khng t, m$nh thCcha anh y c y n m$nh khng thCcha anh y c y n
Than&s and apologies - :,i c6m 5n v !in l"i

thanks )or your ``` help hosp tal ty ema l c(m n cDu 9ba g -p 9c 9n t =p nh ,t t$nh gd ema l
?"m sorry ?"m really sorry
m$nh & n l6 m$nh thWc sW & n l6
sorry ?"m late & n l6 m$nh 9=n mu3n sorry to keep you #a t ng & n l6 v$ 9b bFt cDu ph chT 9A sorry )or the %elay & n l6 v$ 9b tr$ hobn
;!clamations - :,i c6m th-n

look/ great/ come on/ only eok ng/ or eust k %% ng/ bless you/ $!CtDr ! snDDED& that"s )unny/ that"s )unnyH ``` that"s l )e/ %amn t/ nh$n k$a/ tuy,t ]u(/ th no/ m$nh chB 9fa th / ch-a phf h3 cho cDu/ gsau kh a 9 hFt &$ h h hay ]u(/ l+ thDtHa 9T l th= 9y/ m0 k =p/
Common <uestions - C-c c4u hi th=ng d>ng

#here are you< #hat"s th s< #hat"s that< #hat"s th s calle%< s anyth ng #rong< #hat"s the matter< s everyth ng 78< have you got a m nute< cDu I 9u< 9y l c( g$< k a l c( g$< c( ny g^ l g$< c vn 9! g$ khng< c v ,c g$ vDy< m^ v ,c c 'n khng< cDu c rnh i l(t khng<
have you got a pen ? coul% borro#< cDu c c( b-t no khng cho m$nh m@An< really< are you sure< #hy< #hy not< thDt < b+n c chFc khng< t+ sao< t+ sao khng<
#hat"s go ng on< #hat"s happen ng< #hat happene%< #hat< #here< #hen< #ho< ho#<
chuy,n g$ 9ang &y ra th=< chuy,n g$ 9ang &y ra th=< 9b c chuy,n g$ vDy< c( g$< I 9u< kh no< a< lm th= no<
?nst'uctions - Ch@ dAn

come n/ mT vo/ please s t %o#n & n mT ngG / coul% ? have your attent onH please< & n ]uj v vu lkng ch- j lFng nghe/ let"s go/ hurry up/ get a move on/ calm %o#n stea%y on/ hang on a secon% hang on a m nute one momentH please eust a m nute take your t me please be ]u et shut up/ stop t/ %on"t #orry %on"t )orget help yoursel) go ahea% let me kno#/ 9 no/ nhanh lXn no/ nhanh lXn no/ b$nh tlnh no chDm l+ no/ chT m3t l(t chT m3t l(t & n chT m3t l(t chB m3t l(t th cm t: t: th & n hby trDt tW m9/ %:ng l+ 9 / 9:ng lo 9:ng ]uXn nhO cm tW nh Xn cm tW nh Xn hby cho m$nh b =t/
:+" bn m".n mi !i / i 6"! c@! trc bn5 bn c/ th0 n/i m<t cch lch s nh s!"# a)ter you/ cDu 9 tr@2c 9 /
Cong'atulations and commise'ations - Chc mBng v &hen ngCi

congratulat ons/ #ell %one/ goo% luck/ ba% luck/ never m n%/ #hat a p ty/ or #hat a shame/ happy b rth%ay/ happy Ne# near/ happy ;aster/ happy Rhr stmas/ or merry Rhr stmas/ happy Salent ne"s qay/ gla% to hear t sorry to hear that & n ch-c m:ng/ lm t*t lFm/ thDt l may mFn/ thDt l &u &5o/ khng sao/ t =c ]u(/ ch-c m:ng s nh nhDt/ ch-c m:ng Nom m2 / ch-c Lhpc s nh vu v5/ ch-c J (ng s nh vu v5/ ch-c Salent ne vu v5/ rt vu kh nghe 9 !u 9 rt t =c kh nghe 9 !u 9
:anguages and communication - 2g=n ng3 v giao ti/p

#hat languages can you speak< cDu c thE n nhng ngn ng no<
? speak ``` m$nh n t =ng a rrenchH span shH an% a l ttle tuss an Lh(pH Py uan Nha v m3t ch-t t =ng Nga )luent Jerman Mmc tr chy ? can get by n ``` ?tal an ?"m learn ng ``` Rh nese #here % % you learn your ;ngl sh< at school at un vers ty m$nh c thE c* gFng n 9@Ac m3t ch-t``` t =ng Py uan Nha m$nh 9ang h^c t =ng a Prung vu*c cDu 9b h^c t =ng >nh I 9u< I tr@Tng ph' thng I tr@Tng 9+ h^c
? took a course ? taught mysel) %o you un%erstan%< % % you un%erstan%< yesH ? un%erstoo% sorryH ? % %n"t un%erstan% ho# %o you say ``` n ;ngl sh< ho# %o you spell that< ho# %o you pronounce th s #or%< you speak very goo% ;ngl sh your ;ngl sh s very goo% ?"m a l ttle out o) pract ce ?"% l ke to pract se my ``` Lortuguese let"s speak n ``` ;ngl sh ?tal an
m$nh 9b theo h^c m3t kha m$nh tW h^c cDu c h Eu khng< cDu c h Eu m$nh 9b n g$ khng< cH m$nh h Eu m & n l6 H m$nh khng h Eu cDu n ``` th= no trong t =ng >nh< cDu 9(nh v4n t: 9 th= no< cDu ph(t m t: ny th= no< cDu n t =ng >nh rt t*t t =ng >nh c.a cDu rt t*t m$nh Ct luy,n tDp m$nh mu*n luy,n t =ng a uG Mo Nha hby n bwng t =ng a >nh x
:+" bn khFng nghD thGy !i / H n/i gB5 cch n/i lch s nhGt l# sorry< or e&cuse me< & n l6 H cDu 9b n g$<
;!p'essing needs and (eelings - Th* hin nhu cDu v t.nh c6m
?"m t re% ?"m e&hauste% ?"m hungry ?"m th rsty ?"m bore% ?"m #orr e% m$nh m,t m$nh k ,t smc rG m$nh 9 m$nh kh(t m$nh ch(n m$nh lo lFng
?"m look ng )or#ar% to t m$nh rt mong chT 9 !u 9 ?"m n a goo% moo% ?"m n a ba% moo% ? can"t be bothere% m$nh 9ang rt vu tm tr+ng m$nh khng 9@Ac t*t m$nh chyng mu*n lm g$ c
%o'e Eays to g'eet o' say goodbye to someone - C-c c-ch n$i &h-c &hi cho g8p m8t v tm bit
#elcome/ #elcome to ``` ;nglan% nh ,t l ,t cho m:ng/ cho m:ng cDu 9=n v2 a n@2c >nh
long t me no see/ lu lFm rG khng g1p/ all the best/ ch-c m^ 9 !u t*t 90p/ see you tomorro#/ h0n g1p l+ ngy ma /
0s&ing and e!p'essing opinions - Fi v th* hin <uan #i*m

#hat %o you th nk< ? th nk that ``` ? hope that ``` ?"m a)ra % that ``` n my op n onH ``` cDu nghl th= no< m$nh nghl l a m$nh h v^ng l a m$nh sA l a theo ]uan 9 Em c.a m$nhH a
? agree m$nh 9Gng j ? % sagree or ? %on"t agree m$nh khng 9Gng j that"s true that"s not true ? th nk so ? hope so you"re r ght you"re #rong 9-ng rG khng 9-ng m$nh nghl vDy m$nh h v^ng vDy cDu n 9-ng cDu sa rG
? %on"t m n% t"s up to you that %epen%s that"s nterest ng
m$nh khng phn 9* 9u tfy cDu th c_ng ckn tfy hay 9y
C-c t'+,ng hCp &hGn cHp

[ Prang tr@2c Prang sau \ R(c cu n th@Tng %fng kh(c U3 tho+ thng %png y l m<t s. cAm t* = c" cm thn s@ 'Ang trong cc tnh hung khn cp ho7c cc tBnh h".ng kh/ khIn khc. Ji =Kng bn khFng Lhi s@ 'Ang ch2ngM Nh2 3 l trong tBnh h".ng =F c(ng khOn cGL5 bn c/ th0 liPn h1 cc 'ch =A khOn cGL b;ng cch gKi QQQ R Snh5 QTT R UV = N!n!'!. help/ be care)ul/ cmu t v2 / cNn thDn/
look out/ or #atch out/ cNn thDn/ please help me hby g -p t v2
%edical eme'gencies - CHp cIu y t/

call an ambulance/ ? nee% a %octor g^ &e cp cmu 9 / t c4n b(c sl
there"s been an acc %ent 9b c ta n+n &y ra please hurry/ nhanh lXn/ ?"ve cut mysel) ?"ve burnt mysel) are you 78< s everyone 78< t v:a b 9mt tay gtW m$nh lm 9mth t v:a b bVng gtW m$nh lm bVngh b+n c 'n khng< m^ ng@T c 'n khng<
C'ime - TJi phm
stopH th e)/ call the pol ce/ my #allet"s been stolen my pu'se has been stolen my handbag's been stolen my laptop"s been stolen ?"% l ke to report a the)t my car"s been broken nto ?"ve been mugge% ?"ve been attacke%
%:ng l+ H tXn tr3m k a/ hby g^ cng an/ t t t t v:a b mt vC gvC namh v:a b mt vC gvC nh v:a b mt tv:a b mt laptop
t mu*n b(o c(o mt tr3m t c.a t v:a b 93t nhDp t v:a b c@2p t v:a b tn cng
Ki'e - Fa hon
) re/ call the ) re br ga%e/ ch(y/ hby g^ cmu hVa/
can you smell burn ng< anh/ch c ngd thy mf khOt khng< there"s a ) re the bu l% ng"s on ) re c ch(y tka nh 9ang b*c ch(y
1the' di((icult situations - C-c t.nh huLng &h$ &hMn &h-c

?"m lost #e"re lost ? can"t ) n% my ``` keys passport mob le ?"ve lost my ``` #allet pu'se camera t b l+c ch-ng t b l+c t khng t$m thy a c.a t ch$a kha h3 ch =u 9 ,n tho+ t v:a 9(nh mt a c.a t vC gvC namh vC gvC nh m(y nh
?"ve locke% mysel) out o) my ``` t v:a tW kha m$nh I ngo a
car room please leave me alone go a#ay/
t phkng hby 9E t yXn b =n 9 /
FJi thoi th=ng d>ng

Prang sau \ R(c tr@Tng hAp khNn cp 8=t b+n [ Prang tr@2c y l cc c" n/i thng g7L trong hi thoi thng dng =i ngi bn H bi+t cWng nh cc c" n/i liPn 6"!n +n h2t th".c l.
0s&ing hoE someone is - Fi thMm sIc &he ai #$

ho# are you< cDu c khVe khng< ho#"s t go ng< t$nh h$nh th= no< $kh thn m%t& ho# are you %o ng< t$nh h$nh th= no< $kh thn m%t& ho#"s l )e< ho# are th ngs< ?"m ) neH thanks ?"m 78H thanks not too ba%H thanks alr ghtH thanks not so #ell ho# about you< an% you< an% yoursel)< t$nh h$nh th= no< $kh thn m%t& t$nh h$nh th= no< $kh thn m%t& m$nh khVeH cm n cDu m$nh khVeH cm n cDu khng t, lFmH cm n cDu 'n cH cm n cDu m$nh khng 9@Ac khVe lFm ckn cDu th= no< ckn cDu< ckn cDu<
0s&ing Ehat someone is o' has been doing - Fi !em ai #$ #ang lm g. ho8c do ny lm g.
#hat are you up to< cDu 9ang lm g$ 9y<
#hat have you been up to< %+o ny cDu lm g$< #ork ng a lot stu%y ng a lot ?"ve been very busy same as usual not much or not a lot lm v ,c nh !u h^c nh !u %+o ny m$nh rt bDn vzn nh@ m^ kh khng lm g$ nh !u lFm
?"ve eust come back )rom ``` m$nh v:a 9 a v! Lortugal uG Mo Nha
0s&ing Ehe'e someone is - Fi !em ai #$ #ang N #4u

#here are you< ?"m ``` at home at #ork n to#n n the countrys %e at the shops on a tra n at Leter"s cDu I 9u 9y< m$nh 9ang a I nh I c ]uan trong thnh ph* I nng thn trong cda hng trXn tu I nh Leter
0s&ing about someone's plans - Fi vO &/ hoch cPa ai #$

%o you have any plans )or the summer< cDu c k= ho+ch g$ mfa h{ ny khng< #hat are you %o ng )or ```< Rhr stmas Ne# near ;aster cDu s lm g$ trong a< lZ J (ng s nh %p Nom m2 lZ Lhpc s nh
Smo&ing - Ft thuLc
%o you smoke< yesH ? smoke noH ? %on"t smoke cDu c h-t thu*c khng<H b+n c h-t thu*c khng< cH m$nh c h-t khngH m$nh khng h-t
%o you m n% ) ? smoke< #oul% you l ke a c garette<
cDu c ph !n n=u m$nh h-t thu*c khng<H b+n c ph !n n=u t h-t thu*c khng< cDu c mu*n h-t m3t 9 =u thu*c khng<
have you got a spare cDu c 9 =u no th:a khng< c garette< have you got a l ght< cDu c bDt lda khng< have you got an ashtray< cDu c g+t tn khng< ?"ve stoppe% smok ng ?"ve g ven up ?"m try ng to g ve up m$nh bV thu*c rG m$nh bV thu*c rG m$nh 9ang c* gFng bV thu*c
Q/t bn
[ Prang tr@2c U3 tho+ thng %png Prang sau \ J a 9$nh v c(c m* ]uan h,
y l m<t s. c" '(ng khi gp g ngi l5 b!o gXm gii thi1" = m<t s. cc ch4 n gin khc.
?nt'oductions - GiRi thiu

#hat"s your name< my name"s ``` Rhr s ;mily ?"m ``` uen Sophie th s s ``` Kucy my # )e my husband tXn b+n l g$< tXn m$nh l a Rhr s ;m ly m$nh l a uen soph e 9y l a Kucy vA m$nh chGng m$nh
my boy)r en% my g rl)r en% my son my %aughter
b+n tra b+n g( con tra con g(
m$nh m$nh m$nh m$nh
?"m sorryH ? % %n"t catch & n l6 H m$nh khng nghe r| tXn b+n your name %o you kno# each other< n ce to meet you please% to meet you ho# %o you %o< c(c b+n c b =t nhau tr@2c khng< rt vu 9@Ac g1p b+n rt vu 9@Ac g1p b+n rt hn h+nh 9@Ac lm ]uen $cch n/i tr!ng trKng '(ng khi g7L !i / lY cch tr li cho c" ny l ho# %o you %o<&
ho# %o you kno# each c(c b+n b =t nhau trong tr@Tng hAp no < other< #e #ork together b^n m$nh lm cfng nhau #e use% to #ork b^n m$nh 9b t:ng lm cfng nhau together #e #ere at school b^n m$nh 9b h^c ph' thng cfng nhau together #e"re at un vers ty b^n m$nh 9ang h^c 9+ h^c cfng nhau together #e #ent to un vers ty b^n m$nh 9b h^c 9+ h^c cfng nhau together through )r en%s ]ua b+n b{
She'e a'e you ('omT - Un tB #4u #/nT

#here are you )rom< #here %o you come )rom< #hereabouts are you )rom< ?"m )rom ``` ;nglan% #hereabouts n ``` are you )rom< Rana%a b+n t: 9u 9=n< b+n t: 9u 9=n< b+n t: 9u 9=n< m$nh 9=n t: a n@2c >nh b+n 9=n t: n no I a < Rana%a
#hat part o) ``` %o you come )rom< ?taly #here %o you l ve< ? l ve n ``` Kon%on rrance ?"m or g nally )rom qubl n but no# l ve n ;% nburgh ? #as born n >ustral a but gre# up n ;nglan%
b+n 9=n t: n no I a< x b+n s*ng I 9u< m$nh s*ng I a Kun Mn Lh(p m$nh g*c qubl n nh@ng g T m$nh s*ng I ;% nburgh m$nh s nh ra I }cH nh@ng l2n lXn I >nh
Ku'the' conve'sation - Ti/p t>c hJi thoi

#hat br ngs you to ```< ;nglan% ?"m on hol %ay ?"m on bus ness ? l ve here ? #ork here ? stu%y here #hy % % you come to ```< the ~8 ? came here to #ork ? came here to stu%y ? #ante% to l ve abroa% ho# long have you l ve% here< ?"ve only eust arr ve% a )e# months about a year eust over t#o years three years ho# long are you plann ng to stay here< unt l >ugust a )e# months another year ?"m not sure 9 !u g$ 9b 9em b+n 9=n a < n@2c >nh m$nh 9 nghB m$nh 9 cng t(c m$nh s*ng I 9y m$nh lm v ,c I 9y m$nh h^c I 9y t+ sao b+n l+ 9=n a< v@ng ]u*c >nh m$nh 9=n 9y lm v ,c m$nh 9=n 9y h^c m$nh mu*n s*ng I n@2c ngo b+n 9b s*ng I 9y bao lu rG < m$nh v:a m2 9=n v th(ng khong m3t nom khong hn ha nom ba nom b+n 9nh s*ng I 9y bao nh Xu lu < 9=n th(ng P(m m3t v th(ng m3t nom na m$nh khng chFc lFm
%o you l ke t here< yesH ? love t/ ? l ke t a lot t"s 78 #hat %o you l ke about t< ? l ke the ``` )oo% #eather people
b+n c thCch I 9y khng< c chmH m$nh thCch lFm m$nh rt thCch c_ng 9@Ac b+n thCch I 9y I 9 Em no < m$nh thCch ``` 9G on thT t =t con ng@T
0ges and bi'thdays - TuVi t-c v sinh nhWt

ho# ol% are you< ?"m ``` t#entyt#o th rtye ght b+n bao nh Xu tu' rG < m$nh a ha ha ba t(m
Nh2 3 l bn cWng c/ th0 '(ng thPm t* Zyears ol% $t")i&[ ;ng s!"5 =\ 'A Z?"m )orty seven years ol% $tFi b.n by t")i&[5 t"y nhiPn trong =In n/i rGt \t '(ng. #hen"s your b rth%ay< t"s ``` i Yay $Kc l the s &teenth o) Yay ho7c Yay the s &teenthh 7ctober $Kc l the secon% o) 7ctober ho7c 7ctober the secon%h b+n s nh nhDt vo ngy no< m$nh s nh nhDt ngy a i th(ng th(ng i
:iving a''angements - SXp !/p cuJc sLng

#ho %o you l ve # th< %o you l ve # th anybo%y< ? l ve # th ``` my boy)r en% my g rl)r en% my partner my husband b+n I v2 a < b+n c I v2 a khng< m$nh I v2 ``` b+n tra b+n g( ng@T yXu/b+n 9T chGng
my # )e my parents a )r en% )r en%s relat ves %o you l ve on your o#n< ? l ve on my o#n ? share # th one other person ? share # th ``` others t#o three
vA b* m0 m3t ng@T b+n c(c b+n h^ hng b+n I m3t m$nh < m$nh I m3t m$nh m$nh I chung v2 m3t ng@T na m$nh I chung v2 a ng@T na ha ba
0s&ing (o' contact details - Fi #Ya ch@ liZn lc

#hat"s your phone number< #hat"s your ema l a%%ress< #hat"s your a%%ress< s* 9 ,n tho+ c.a b+n l g$< 9a chB ema l c.a b+n l g$< 9a chB c.a b+n l g$<
coul% ? take your phone number< cho m$nh s* 9 ,n tho+ c.a b+n 9@Ac khng< coul% ? take your ema l a%%ress< cho m$nh 9a chB ema l c.a b+n 9@Ac khng< are you on ```< racebook Yyspace skype YsN #hat"s your username< b+n c %fng a khng< racebook Yyspace skype YsN tXn truy cDp c.a b+n l g$<
Gia #.nh v c-c mLi <uan h

[ Prang tr@2c 8=t b+n Prang sau \ sI thCch
y l m<t s. c" '(ng khi tho l"%n =- gia nh v c!c "i #uan h$ hn nhn. JKc cch n/i =- !nh ch Dm5 con ci5 = cc thnh =iPn trong gi! Bnh5 cWng nh miP" t tBnh trng hFn nhn c4! bn.
U'othe's and siste's - 0nh chY em

%o you have any brothers or s sters< b+n c anh ch em khng< yesH ?"ve got ``` a brother a s ster an el%er brother a younger s ster t#o brothers t#o s sters one brother an% t#o s sters noH ?"m an only ch l% cH m$nh c a m3t anh/em tra m3t ch/em g( m3t anh tra m3t em g( ha anh/em tra ha ch/em g( m3t anh/em tra v ha ch/em g( khngH m$nh l con m3t
Child'en and g'andchild'en - Con v ch-u

have you got any k %s< %o you have any ch l%ren< yesH ?"ve got ``` a boy an% a g rl a young baby three k %s ? %on"t have any ch l%ren b+n c con khng< b+n c con khng< cH m$nh c ``` m3t tra v m3t g( m3t bO m2 s nh ba con m$nh khng c con
%o you have any gran%ch l%ren< ng/b c ch(u khng<
[a'ents and g'andpa'ents - UL m\ v =ng b

are your parents st ll al ve< #here %o your parents l ve< #hat %o your parents %o< #hat %oes your )ather %o< #hat %oes your mother %o< b* m0 b+n ckn s*ng chm< b* m0 b+n s*ng I 9u< b* m0 b+n lm ngh! g$< b* b+n lm ngh! g$< m0 b+n lm ngh! g$<
are your gran%parents st ll al ve< ng b b+n ckn s*ng c chm< #here %o they l ve< h^ s*ng I 9u<
]elationships - ûan h h=n nh4n

%o you have a boy)r en%< b+n c b+n tra ch@a< %o you have a g rl)r en%< b+n c b+n g( ch@a< are you marr e%< are you s ngle< are you see ng anyone< ?"m ``` s ngle engage% marr e% % vorce% separate% a # %o# a # %o#er ?"m see ng someone b+n c g a 9$nh ch@a< b+n ch@a c g a 9$nh < b+n c 9ang h0n hk a khng< m$nh a ckn 93c thn 9b 9Cnh hn rG 9b lDp g a 9$nh rG 9b ly hn rG 9ang ly thn chGng m$nh mt rG vA m$nh mt rG m$nh 9ang h0n hk
[ets - _Wt nu=i

have you got any pets< ?"ve got ``` a %og an% t#o cats a Kabra%or b+n c vDt nu khng< m$nh c a m3t con ch v ha con m{o m3t ch- ch Kabra%or
0s&ing names and ages - Fi tZn v tuVi

#hat"s h s name< he"s calle% ``` Pom #hat"s her name< she"s calle% ``` Yary anh y tXn l g$< anh y tXn l a Pom c y tXn l g$< c y tXn l a Yary
#hat are the r names< h^ tXn l g$< they"re calle% ``` h^ tXn l a Ne l an% >nna Ne l v >nna
ho# ol% s he< he"s ``` t#elve ho# ol% s she< she"s ``` ) )teen ho# ol% are they< they"re ``` s & an% e ght
anh y bao nh Xu tu' < anh y a m@T ha tu' c y bao nh Xu tu' < c y a m@T lom tu' h^ bao nh Xu tu' < h^ a s(u v t(m tu'
SN th`ch
[ Prang tr@2c Prang sau \ J a 9$nh v c(c m* ]uan h, Ngh! ngh ,p y l m<t s. cch 'i]n t ?c s@ 'Ang khi bn n/i =- %& th'ch v "i #uan t".
Tal&ing about things you li&e - 2$i vO nh3ng #iOu bn th`ch

#hat %o you l ke %o ng n your spare t me< b+n thCch lm g$ kh c thT g an rnh r6 < ? l ke ``` #atch ng PS l sten ng to mus c #alk ng eogg ng ? ]u te l ke ``` cook ng play ng chess yoga ? really l ke ``` s# mm ng %anc ng m$nh thCch a &em t v nghe nh+c 9 b3 ch+y b3 m$nh h thCch a nu on ch cT tDp yoga m$nh thDt sW thCch a b l3 nhy
? love ``` the theatre the c nema go ng out clubb ng ? eneoy travell ng
m$nh thCch a 9 9=n nh h(t 9 &em ph m 9 ch 9 cu l+c b3 m$nh thCch 9 %u lch
Tal&ing about things you disli&e - 2$i vO nh3ng #iOu bn &h=ng th`ch
? %on"t l ke ``` pubs no sy bars n ghtclubs ? hate ``` shopp ng m$nh khng thCch ``` ]u(n r@Au c(c ]u(n r@Au Gn o cu l+c b3 9Xm m$nh ghOt a 9 mua sFm
? can"t stan% ``` m$nh khng thE chu 9@Ac a )ootball bng 9(
1the' Eays o( discussing inte'ests - C-c c-ch &h-c &hi n$i vO mLi <uan t4m
?"m ntereste% n ``` photography h story languages ? rea% a lot m$nh ]uan tm 9=n a nh =p nh lch sd ngn ng m$nh 9^c rt nh !u
have you rea% any goo% books lately< g4n 9y b+n c 9^c cu*n s(ch no khng< have you seen any goo% ) lms recently< g4n 9y b+n c &em b3 ph m hay no khng<
Spo't - Th* thao

%o you play any sports< yesH ? play ``` )ootball b+n c ch mn thE thao no khng< cH m$nh ch a bng 9(
tenn s gol) ?"m a member o) a gym
]u4n vAt gn m$nh l h3 v Xn c.a phkng tDp thE %pc
noH ?"m not part cularly sporty khngH m$nh khng thWc sW thCch thE thao lFm ? l ke #atch ng )ootball m$nh thCch &em bng 9(
#h ch team %o you support< b+n c' v_ 93 no< ? support ``` Yanchester ~n te% Rhelsea m$nh c' v_ 93 a Yanchester ~n te% Rhelsea
?"m not ntereste% n )ootball m$nh khng ]uan tm 9=n thE thao
%usic - am nhc
%o you play any nstruments< yesH ? play ``` the gu tar b+n c ch nh+c cp no khng< cH m$nh ch a 9n gu tar
yesH ?"ve playe% the p ano )or ``` years cH m$nh ch p ano 9@Ac a nom rG ) ve nom ?"m n a ban% ? s ng n a cho r m$nh ch trong ban nh+c m$nh h(t trong 93 hAp &@2ng
#hat sort o) mus c %o you l ke< b+n thCch thE lo+ nh+c no< #hat sort o) mus c %o you l sten to< b+n hay nghe thE lo+ nh+c no< pop rock %ance class cal anyth ngH really lots o) % ))erent stu)) have you got any )avour te ban%s< nh+c nh0 nh+c rock nh+c nhy nh+c c' 9 En bt cm lo+ no nh !u thE lo+ kh(c nhau b+n c yXu thCch ban nh+c no khng<
2ghO nghip
[ Prang tr@2c sI thCch Prang sau \ J (o %pc
y l m<t s. c" ti+ng Snh '(ng khi n/i =- ngh( nghi$p5 gi2L bn bn l"%n ?c =loi hBnh cFng =i1c = ni lm =i1c c4! bn.
1ccupation - 2ghO nghip

#hat %o you %o< #hat %o you %o )or a l v ng< #hat sort o) #ork %o you %o< #hat l ne o) #ork are you n< ?"m a ``` teacher stu%ent %octor ? #ork as a ``` eournal st programmer ? #ork n ``` telev s on publ sh ng Lt gpubl c relat onsh sales ?P ? #ork # th ``` computers ch l%ren # th % sab l t es b+n lm ngh! g$< b+n k =m s*ng bwng ngh! g$< b+n lm lo+ cng v ,c g$< b+n lm trong nghnh g$< m$nh l a g (o v Xn h^c s nh b(c sl m$nh lm ngh! a nh b(o lDp tr$nh m(y tCnh m$nh lm trong ngnh a truy!n h$nh &ut bn Lt g]uan h, ]u4n ch-ngh k nh %oanh cng ngh, thng t n m$nh lm v ,c v2 a m(y tCnh tr5 em khuy=t tDt
? stay at home an% look a)ter the ch l%ren m$nh I nh trng con ?"m a house# )e m$nh l n3 trA
;mployment status - T'.nh t'ng c=ng vic
?"ve got a partt me eob ?"ve got a )ullt me eob ?"m ``` unemploye% out o) #ork look ng )or #ork look ng )or a eob
m$nh lm v ,c b(n thT g an m$nh lm v ,c ton thT g an m$nh 9ang a tht ngh ,p khng c v ,c 9 t$m v ,c 9 t$m v ,c
?"m not #ork ng at the moment h ,n m$nh khng lm v ,c ?"ve been ma%e re%un%ant m$nh v:a b sa th ? #as ma%e re%un%ant t#o months ago m$nh b sa th ha th(ng tr@2c ? %o some voluntary #ork ?"m ret re% m$nh 9ang lm t$nh nguy,n v Xn t 9b nghB h@u
Sho do you Eo'& (o'T - Un lm vic cho c=ng ty noT

#ho %o you #ork )or< ? #ork )or ``` a publ shers an nvestment bank the counc l b+n lm v ,c cho cng ty no< m$nh lm v ,c cho a m3t nh &ut bn m3t ngn hng 94u t@ h3 9Gng thnh ph*
?"m sel)employe% m$nh tW lm ch. ? #ork )or mysel) m$nh tW lm ch. ? have my o#n bus ness m$nh c cng ty r Xng ?"m a partner n ``` a la# ) rm an accountancy pract ce an estate agents ?"ve eust starte% at ``` ?uY m$nh l 9Gng sI hu c.a a m3t cng ty luDt m3t von phkng k= to(n m3t von phkng bt 93ng sn m$nh v:a m2 lm v! lm v ,c cho a cng ty ?uY
[lace o( Eo'& - 25i lm vic

#here %o you #ork< b+n lm v ,c I 9u<
? #ork n ``` an o)) ce a shop a restaurant a bank a )actory a call centre ? #ork )rom home
m$nh lm v ,c I a von phkng cda hng nh hng ngn hng nh m(y trung tm %ch vp kh(ch hng ]ua 9 ,n tho+ m$nh lm v ,c t+ nh
T'aining and Eo'& e!pe'ience - )o to v &inh nghim lm vic

?"m tra n ng to be ``` an eng neer a nurse ?"m a tra nee ``` accountant supermarket manager m$nh 9@Ac 9o t+o 9E trI thnh a k s@ y t( m$nh l a tDp sW k= to(n ]un lj s Xu th
?"m on a course at the moment h ,n g T m$nh 9ang tham g a m3t kha h^c ?"m on #ork e&per ence ?"m %o ng an nternsh p m$nh 9ang 9 thWc tDp m$nh 9ang 9 thWc tDp
Gi-o d>c
Prang sau \ Ngh! ngh ,p Pn g (o [ Prang tr@2c
bnive'sity - )i hcc
are you a stu%ent< #hat %o you stu%y< ?"m stu%y ng ``` h story econom cs b+n c ph l s nh v Xn khng< b+n h^c ngnh g$< m$nh h^c ngnh a lch sd k nh t=
me% c ne #here %o you stu%y< #h ch un vers ty are you at< #hat un vers ty %o you go to< ?"m at ``` K verpool ~n vers ty #h ch year are you n< ?"m n my ``` year ) rst secon% th r% ) nal ?"m n my ) rst year at un vers ty
y b+n h^c I 9u< b+n h^c tr@Tng 9+ h^c no< b+n h^c tr@Tng 9+ h^c no< m$nh h^c tr@Tng a M+ h^c K verpool b+n h^c nom thm my< m$nh h^c nom a thm nht thm ha thm ba cu* m$nh 9ang h^c 9+ h^c nom thm nht
%o you have any e&ams com ng up< b+n c k th no sFp t2 khng< ?"ve eust gra%uate% ?"m %o ng a masters n ``` la# ?"m %o ng a Lhq n ``` chem stry % % you go to un vers ty< ? % %n"t go to un vers ty ? never #ent to un vers ty #here % % you go to un vers ty< ? #ent to ``` Rambr %ge #hat % % you stu%y< ? stu% e% ``` maths pol t cs m$nh v:a m2 t*t ngh ,p m$nh 9ang h^c th+c sl ngnh a luDt m$nh 9ang lm t =n sl ngnh a ha h^c ha h^c m$nh khng h^c 9+ h^c m$nh ch@a t:ng h^c 9+ h^c tr@2c k a b+n h^c tr@Tng 9+ h^c no< m$nh h^c tr@Tng a M+ h^c Rambr %ge tr@2c k a b+n h^c ngnh g$< tr@2c k a m$nh h^c ngnh a to(n h^c chCnh tr h^c
School - T'+,ng phV th=ng
#here % % you go to school< ? #ent to school n ``` ur stol ? le)t school at s &teen ?"m tak ng a gap year
tr@2c k a b+n h^c tr@Tng ph' thng no< m$nh h^c tr@Tng a ur stol m$nh t*t ngh ,p ph' thng nom m@T s(u tu' m$nh 9b t*t ngh ,p ph' thng v 9ang nghB m3t nom tr@2c kh vo 9+ h^c
Kutu'e plans - Q/ hoch t+5ng lai

ho# many more years %o you have to go< #hat %o you #ant to %o #hen you"ve ) n she%< get a eob go travell ng ? %on"t kno# #hat ? #ant to %o a)ter un vers ty b+n ckn ph h^c bao nh Xu nom na<
sau kh h^c &ong b+n mu*n lm g$< 9 lm 9 %u lch m$nh ch@a b =t m$nh mu*n g$ sau kh h^c 9+ h^c &ong
T=n gi-o
[ Prang tr@2c Prang sau \ J (o %pc U0n hk v lbng m+n y l m<t s. c" ti+ng Snh n/i =- tn gi!o5 gi2L bn c/ th0 tho l"%n bn c/ thDo tFn gio h!y khFng5 = thDo tFn gio gB. are you rel g ous< noH ?"m ``` an athe st agnost c #hat rel g on are you< ?"m a ``` Rhr st an Yusl m uu%%h st b+n c theo tn g (o no khng< khngH m$nh ``` theo thuy=t v th4n theo thuy=t bt kh tr b+n theo tn g (o no< m$nh theo ``` 9+o Ph Xn ch-a 9+o UG 9+o LhDt
s kh U n%u Lrotestant Rathol c ?"m e# sh
9+o s kh gn 93 g (oh 9+o U n%u gn 93 g (oh 9+o P n lnh Rng g (o m$nh l ng@T qo th(
%o you bel eve n Jo%< b+n c t n vo Rh-a khng< ? bel eve n Jo% m$nh t n vo Rh-a ? %on"t bel eve n Jo% m$nh khng t n vo Rh-a
[laces o( Eo'ship - 25i th, cng

s there a ``` near here< c ``` no g4n 9y khng< church nh thT Ph Xn ch-a g (o mos]ue nh thT UG g (o synagogue g (o 9@Tng qo th( temple 9!n thT ii speak Kanguages/ Ngh Xm cm sao chOp kh ch@a 9@Ac phOp`
F\n h7 v ldng mn
[ Prang tr@2c Prang sau \ Pn g (o sFp &=p h0n g1p y l m<t s. c" ti+ng Snh '(ng khi h)n h* v t+ong tnh hung l,ng "n. :+" bn m".n hKc cch mi !i / i chi5 ho7c m".n n/i nhng c" lHng mn gy Gn t?ng =i bn tr!i^bn gi c4! mBnh b;ng ti+ng Snh5 Lh_n ny s` c"ng cGL cho bn nhng gB bn c_n.
U'ea&ing the ice - %N #Du c4u chuyn

can ? buy you a %r nk< #oul% you l ke a %r nk< can ? get you a %r nk< are you on your o#n< #oul% you l ke to eo n us< anh/em mua cho em/anh 9G u*ng g$ 9 nhO< anh/em c mu*n u*ng g$ khng< anh/em 9 ly cho em/anh 9G u*ng g$ 9 nhO< em/anh 9 m3t m$nh < em/anh c mu*n tham g a cfng b^n anh/em khng<
%o you m n% ) ? eo n you< anh/em c thE tham g a cfng c(c em/anh khng< %o you m n% ) #e eo n you< b^n anh/em c thE tham g a cfng m^ ng@T 9@Ac khng<
%o you come here o)ten<
anh/em c 9=n 9y th@Tng &uyXn khng<
s th s your ) rst t me here< 9y c ph l4n 94u anh/em 9=n 9y khng< have you been here be)ore< anh/em 9b bao g T 9=n 9y ch@a< #oul% you l ke to %ance< anh/em c mu*n nhy khng<
0s&ing someone out - %,i ai #$ #i ch5i

%o you #ant to go )or a %r nk somet me< ? #as #on%er ng ) you"% l ke to go out )or a %r nk somet me em/anh c mu*n kh no 9 m$nh 9 u*ng n@2c khng< khng b =t em/anh c mu*n kh no 9 m$nh 9 ch u*ng n@2c khng<
) you"% l ke to meet up somet meH let me n=u kh no 9 em/anh mu*n g1p th$ b(o cho kno#/ anh/em b =t nhO/ #oul% you l ke to eo n me )or a co))ee< %o you )ancy gett ng a b te to eat< %o you )ancy lunch somet me< %o you )ancy % nner somet me< %o you )ancy go ng to see a ) lm somet me< that soun%s goo% ?"% love to/ sorryH ?"m busy sorryH you"re not my type/ here"s my number #hat"s your phone number< coul% ? take your phone number< em/anh c mu*n 9 u*ng c phX v2 anh/em khng< em/anh c mu*n 9 on ch-t g$ 9 khng< em/anh c mu*n kh no 9 m$nh 9 on tr@a cfng nhau khng< em/anh c mu*n kh no 9 m$nh 9 on t* cfng nhau khng< em/anh c mu*n kh no 9 m$nh 9 &em ph m khng< nghe hp %zn 9y/ anh/em rt thCch/ rt t =cH anh/em bDn rG rt t =cH anh/em khng ph tCp ng@T c.a em/anh 9y l s* 9 ,n tho+ c.a anh/em s* 9 ,n tho+ c.a anh/em l g$< cho anh/em & n s* 9 ,n tho+ c.a em/anh 9@Ac khng<
Compliments - Qhen ngCi

you look great trng em/anh tuy,t lFm you look very n ce ton ght t* nay trng em/anh rt tuy,t ? l ke your out) t anh/em thCch b3 9G c.a em/anh you"re beaut )ul em 90p lFm gn v2 php nh you"re really goo%look ng trng em/anh rt @a nh$n you"re really se&y trng em/anh rt ]uy=n r_ you"ve got beaut )ul eyes you"ve got a great sm le em/anh c 9 mFt thDt 90p em/anh c np c@T rt 90p
thanks )or the compl ment/ cm n anh/em v$ lT khen/
1n a date - T'ong buVi h\n h7

#hat %o you th nk o) th s place< shall #e go some#here else< ? kno# a goo% place can ? k ss you< can ? #alk you home< can ? %r ve you home< em/anh thy ch6 ny th= no< ch-ng ta 9 ch6 kh(c nhO< anh/em b =t m3t ch6 rt hay anh/em c thE hn em/anh 9@Ac khng< anh/em 9 b3 cfng em/anh v! nh 9@Ac khng< anh/em c thE l( &e 9@a em/anh v! 9@Ac khng<
#oul% you l ke to come n )or a co))ee< anh/em c mu*n vo nh u*ng t(ch c phX khng< #oul% you l ke to come back to m ne< anh/em c mu*n v! nh em/anh khng< thanksH ? ha% a great even ng #hen can ? see you aga n< g ve me a call/ ?"ll call you cm nH anh/em 9b c m3t bu' t* rt tuy,t kh no anh/em c thE g1p l+ em/anh< g^ cho anh/em nhO/ anh/em s g^ cho em/anh
Tal&ing about (eelings - eifn t6 c6m !c

#hat %o you th nk o) me< anh/em nghl g$ th= em/anh<
? eneoy spen% ng t me # th you anh/em rt mu*n %nh thT g an bXn em/anh ? ) n% you very attract ve anh/em thy em/anh rt hp %zn
? l ke you ? l ke you a lot ?"m cray about you ? love you/ # ll you marry me< ? m ss you ?"ve m sse% you
anh/em thCch em/anh anh/em rt thCch em/anh anh/em ph(t 9 Xn lXn v$ em/anh anh/em yXu em/anh/ em/anh hby 9Gng j c@2 anh/em nhO< anh/em nh2 em/anh anh/em nh2 em/anh
Se! - ûan h t.nh d>c

come to be% # th me/ lXn g @Tng v2 anh/em no/ %o you have any con%oms< anh/em c bao cao su khng< ;&cuses``` ?"ve got a hea%ache ?"m not n the moo% not ton ght ?"m not rea%y Ky c2 t: ch* a anh/em b 9au 94u anh/em by g T khng thCch khng ph 9Xm nay anh/em ch@a sn sng
Se!ual o'ientation - GiRi t`nh

?"m ``` anh a stra ght l ng@T b$nh th@Tng gay b 9Gng tCnh
SXp !/p h\n g8p

[ Prang tr@2c Prang sau \ U0n hk v lbng m+n PhT g an v ngy th(ng
?nviting someone out - %,i ai #$ #i ch5i

are you up to anyth ng th s even ng< have you got any plans )or ```< th s even ng tomorro# the #eeken% cDu c bDn g$ t* nay khng< cDu 9b c k= ho+ch g$ cho a ch@a< t* nay ngy ma cu* tu4n ny
are you )ree ```< th s even ng tomorro# a)ternoon tomorro# even ng
cDu c rnh a khng< t* nay ch !u ma t* ma
#hat #oul% you l ke to %o th s even ng< t* nay cDu mu*n lm g$< %o you #ant to go some#here at the #eeken%< cDu c mu*n 9 9u vo cu* tu4n khng< #oul% you l ke to eo n me )or someth ng to eat< cDu c mu*n 9 on cfng t2 khng< %o you )ancy go ng out ton ght< sure ?"% love to soun%s goo% that soun%s l ke )un sorryH ? can"t make t ?"m a)ra % ? alrea%y have plans ?"m too t re% ?"m stay ng n ton ght ?"ve got too much #ork to %o ? nee% to stu%y ?"m very busy at the moment cDu c mu*n 9 ch t* nay khng< chFc chFn rG m$nh rt thCch nghe 9@Ac 9y nghe hay 9y t =c ]u(H m$nh khng 9 9@Ac rG m$nh e l m$nh 9b c k= ho+ch kh(c rG m$nh m,t lFm t* nay m$nh I nh m$nh ckn ph lm nh !u v ,c lFm m$nh ph h^c b h ,n g T m$nh bDn lFm
0''anging the time and place - SXp !/p th,i gian v #Ya #i*m
#hat t me shall #e meet< let"s meet at ``` e ght o"clock my g T th$ m$nh g1p nhau< m$nh h0n nhau l-c ``` nhO gT
#here #oul% you l ke to meet< cDu thCch m$nh g1p nhau I 9u< ?"ll see you ``` at ten o"clock n the pub at the c nema ?"ll meet you there see you there/ m$nh s g1p cDu a l-c i g T nhO I ]u(n r@Au I r+p ch =u ph m m$nh s g1p cDu I 9y h0n g1p cDu I 9y nhO/
let me kno# ) you can make t b(o cho m$nh b =t n=u cDu 9 9@Ac nhO ?"ll call you later #hat"s your a%%ress< m$nh s g^ cho cDu sau 9a chB nh cDu l g$<
%eeting up - Qhi g8p nhau

?"m runn ng a l ttle late ?"ll be there n ``` m nutes ) ve ten ) )teen m$nh 9=n mu3n m3t ch-t m$nh s 9=n trong vkng a ph-t na nom m@T m@T lom
have you been here long< cDu 9=n lu ch@a< have you been #a t ng long< cDu 9A lu ch@a<
Th,i gian v ngy th-ng

Prang sau \ sFp &=p h0n g1p em g T [ Prang tr@2c
Speci(ying the day - 2gy

the %ay be)ore yester%ay yester%ay to%ay tomorro# the %ay a)ter tomorro# hm k a hm ]ua hm nay ngy ma ngy k a
Speci(ying the time o( day - UuVi t'ong ngy

last n ght ton ght tomorro# n ght n the morn ng n the a)ternoon n the even ng t* ]ua t* nay t* ma vo bu' s(ng vo bu' ch !u vo bu' t*
yester%ay morn ng s(ng ]ua yester%ay a)ternoon ch !u ]ua yester%ay even ng t* ]ua th s morn ng th s a)ternoon th s even ng s(ng nay ch !u nay t* nay
tomorro# morn ng s(ng ma tomorro# a)ternoon ch !u ma tomorro# even ng t* ma
Speci(ying the Eee&g monthg o' yea' - TuDng th-ngg nMm

last #eek tu4n tr@2c last month th(ng tr@2c last year nom ngo( th s #eek tu4n ny th s month th(ng ny th s year nom nay ne&t #eek tu4n sau ne&t month th(ng sau ne&t year nom sau
1the' time e!p'essions - C-c c>m tB ch@ th,i gian &h-c

no# then mme% ately or stra ght a#ay soon earl er later ) ve m nutes ago an hour ago a #eek ago by g T kh 9 ngay lDp tmc s2m s2m hn mu3n hn nom ph-t tr@2c m3t g T tr@2c m3t tu4n tr@2c
t#o #eeks ago a month ago a year ago a long t me ago n ten m nutes" t me or n ten m nutes n an hour"s t me or n an hour n a #eek"s t me or n a #eek n ten %ays" t me or n ten %ays n three #eeks" t me or n three #eeks n t#o months" t me or n t#o months n ten years" t me or n ten years the prev ous %ay the prev ous #eek the prev ous month the prev ous year the )ollo# ng %ay the )ollo# ng #eek the )ollo# ng month the )ollo# ng year
ha tu4n tr@2c m3t th(ng tr@2c m3t nom tr@2c lu rG m@T ph-t na m3t t =ng na m3t tu4n na m@T ngy na ba tu4n na ha th(ng na m@T nom na ngy tr@2c 9 tu4n tr@2c 9 th(ng tr@2c 9 nom tr@2c 9nom tr@2c 9 ngy sau 9 tu4n sau 9 th(ng sau 9 nom sau 9
eu'ation - Qho6ng th,i gian

ahi n/i =- khong thi gi!n trong ti+ng Snh thng '(ng t* )or R ;ng trc5 =\ 'A nh# ? l ve% n Rana%a )or s & months ?"ve #orke% here )or n ne years ?"m go ng to rrance tomorro# )or t#o #eeks #e #ere s# mm ng )or a long t me m$nh s*ng I Rana%a s(u th(ng m$nh 9b lm v ,c I 9y 9@Ac chCn nom ngy ma m$nh s 9 Lh(p ha tu4n b^n m$nh 9b b rt lu
K'e<uency - TDn suHt

never rarely occas onally somet mes o)ten or )re]uently usually or normally al#ays khng bao g T h =m kh thBnh thong thBnh thong th@Tng &uyXn th@Tng &uyXn lun lun
every %ay or %a ly every #eek or #eekly every month or monthly every year or yearly
hng ngy hng tu4n hng th(ng hng nom
hem gi,
Prang sau \ PhT g an v ngy th(ng Ngy th(ng [ Prang tr@2c JKc cch -." gi trong ti+ng Snh. brong ti+ng Snh5 ngi t! thng '(ng loi Xng hX Tc gi. Xng hX cd gi che '(ng 0 thFng bo gi t" 8D.
0s&ing the time - Fi gi,

#hat"s the t me< #hat t me s t< by g T l my g T< by g T l my g T<
coul% you tell me the t meH please< b+n c thE &em g -p t my g T rG 9@Ac khng< %o you happen to have the t me< %o you kno# #hat t me t s< b+n c b =t my g T rG khng< b+n c b =t my g T rG khng<
Telling the time - hem gi,

t"s ``` e&actly ``` about ``` almost ``` eust gone ``` one o"clock t#o o"clock ]uarter past one ]uarter past t#o hal) past one by g T a chCnh &(c l a g T khong a g T g4n a g T hn a g T m3t g T ha g T m3t g T m@T lom ha g T m@T lom m3t r@c
hal) past t#o ]uarter to t#o ]uarter to three
ha r@c ha g T kOm m@T lom ba g T kOm m@T lom
) ve past one m3t g T nom ten past one m3t g T m@T t#enty past one m3t g T ha m@ t#enty) ve past one m3t g T ha lom ) ve to t#o ha g T kOm nom ten to t#o ha g T kOm m@T t#enty to t#o ha g T kOm ha m@ t#enty) ve to t#o ha g T kOm ha lom ten ) )teen ten th rty ten )orty) ve ten am s & pm noon or m %%ay m %n ght m@T g T m@T lom m@T r@c m@T g T b*n m@ m@T g T s(ng s(u g T ch !u bu' tr@a nda 9Xm
NWng c/ th0 8Dm gi trong ti+ng Snh b;ng cch n/i gi rXi +n Lh2t5 = thPm fam $sng&g ho7c fpm $chi-"&g n+" cn thi+t. h\ 'A# iiàm ii s(ng ìpm i ch !u
Cloc&s - )ing hi
my #atch s ``` )ast slo# 9Gng hG c.a t b a nhanh chDm
that clock"s a l ttle ``` 9Gng hG 9 h a )ast nhanh slo# chDm
2gy th-ng
[ Prang tr@2c em g T Prang sau \ PhT t =t
0s&ing the date - Fi ngy

#hat"s the %ate to%ay< hm nay l ngy bao nh Xu< #hat"s to%ay"s %ate< hm nay l ngy bao nh Xu<
eates - 2gy
i 7ctober $Kc l the ) )teenth o) 7ctober ho7c 7ctober the i th(ng Y@T ) )teenth& Yon%ayH i anuary $Kc l Yon%ayH the ) rst o) anuary ho7c thm Ua H ngy i Yon%ayH anuary the ) rst& th(ng i on rebruary $Kc l on the secon% o) rebruary ho7c on rebruary the vo ngy th(ng secon%& at the beg nn ng o) ``` uly n m %qecember at the en% o) ``` Yarch by the en% o) une vo 94u a th(ng vo g a th(ng i vo cu* ``` th(ng tr@2c cu* th(ng
jea's - 2Mm
i g9^c l n neteen e ghty)ourh g9^c l the year t#o thousan%h g9^c l t#o thousan% an% ) veh i g9^c l t#enty e ghteenh nom i nom nom nom i
n g9^c l n t#o thousan% an% vo nom sevenh
uR %eath o) ul us Raesar >q or >q erupt on o) Sesuv us
nom tr@2c Rng nguyXn nh lbnh 9+o ul us Raesar ]ua 9T nom sau Rng nguyXn n- lda Sesuv us phun tro
Centu'ies - Th/ &k

the ith century g9^c l the seventeenth centuryh the ith century g9^c l the e ghteenth centuryh the ith century g9^c l the n neteenth centuryh the th century g9^c l the t#ent eth centuryh the ist century g9^c l the t#enty) rst centuryh th= k i th= k i th= k i th= k th= k i
Some (amous dates - %Jt sL <uan t'cng

i uattle o) Uast ngs i ~s qeclarat on o) ?n%epen%ence ii secon% Qorl% Qar i rall o) the uerl n Qall i Kon%on 7lymp cs nom i PrDn ch =n Uast ngs nom i Ngy PuyXn ngn M3c lDp c.a Uoa 8 nom ii Rh =n tranh Ph= g 2 thm nom i umc t@Tng uerl n spp 9' nom i Ph= vDn h3 7lymp cs I Kun 9n
Th,i ti/t
[ Prang tr@2c Ngy th(ng Prang sau \ nh
:gi Snh 7c bi1t th\ch n/i ch"y1n =- thi ti+tM ih_n ny s" t%L cc c" n/i h" \ch cho bn.
Seathe' conditions - T.nh t'ng th,i ti/t

#hat"s the #eather l ke< thT t =t th= no<
t"s ``` sunny clou%y # n%y )oggy stormy t"s ``` ra n ng ha l ng sno# ng #hat a n ce %ay/ #hat a beaut )ul %ay/ t"s not a very n ce %ay #hat a terr ble %ay/ #hat m serable #eather/ t"s start ng to ra n t"s stoppe% ra n ng t"s pour ng # th ra n t"s ra n ng cats an% %ogs the #eather"s ) ne the sun"s sh n ng there"s not a clou% n the sky the sky"s overcast t"s clear ng up the sun"s come out the sun"s eust gone n there"s a strong # n% the # n%"s %roppe% that soun%s l ke thun%er that"s l ghtn ng
trT a nFng nh !u my nh !u g c s@ng mf c bbo trT a 9ang m@a 9ang m@a 9( 9ang c tuy=t hm nay 90p trT thDt/ hm nay 90p trT thDt/ hm nay trT khng 90p lFm hm nay trT ch(n ]u(/ thT t =t hm nay t, ]u(/ trT trT trT trT bFt 94u m@a rG t+nh m@a rG 9ang m@a to lFm 9ang m@a nh@ tr-t n@2c
trT 90p trT 9ang nFng trT khng gAn bng my trT u (m trT 9ang ]uang %4n m1t trT l ra rG m1t trT v:a b che khut 9ang c g m+nh g 9b b2t m+nh rG nghe nh@ l sm c ch2p
#e ha% a lot o) heavy ra n th s morn ng s(ng nay trT m@a to rt lu #e haven"t ha% any ra n )or a )ortn ght c nda th(ng rG trT khng h! m@a
Tempe'atu'es - 2hit #J
#hat"s the temperature< t"s R gt#entyt#o %egreesh temperatures are n the m %s trT 9ang bao nh Xu 93< by g T 9ang R by g T 9ang khong hn 93
#hat temperature %o you th nk t s< cDu nghl by g T 9ang bao nh Xu 93< probably about R gth rty %egreesh khong R t"s ``` hot col% bak ng hot )ree ng )ree ng col% t"s belo# )ree ng trT a nng l+nh nng nh@ th Xu rt l+nh l+nh cng trT l+nh v cfng
The Eeathe' (o'ecast - e b-o th,i ti/t

#hat"s the )orecast< #hat"s the )orecast l ke< t"s )orecast to ra n t"s go ng to )reee ton ght %W b(o thT t =t th= no< %W b(o thT t =t th= no< %W b(o trT s m@a t* nay trT s rt l+nh
t looks l ke ra n trng nh@ trT m@a t looks l ke t"s go ng to ra n trng nh@ trT sFp m@a #e"re e&pect ng a thun%erstorm chFc l sFp c bbo k{m theo sm sOt t"s suppose% to clear up later trT chFc l s ]uang 9bng sau 9
Gene'al ph'ases - 2h3ng c4u n$i chung chung

#oul% anyone l ke a tea or co))ee< #oul% anyone l ke a cup o) tea< ?"ll put the kettle on the kettle"s bo le% c a mu*n u*ng tr hay c phX khng< c a mu*n u*ng tr khng< anh/em/b*/m0/con s 9un n@2c n@2c s rG
can you put the l ght on< can you s# tch the l ght on< can you turn the l ght o))< can you s# tch the l ght o))< s there anyth ng ? can %o to help< coul% you help me #ash the % shes< ?"ll #ash an% you %ry ?"m go ng to be%
anh/em/b*/m0/con bDt 9{n lXn 9 anh/em/b*/m0/con bDt 9{n lXn 9 anh/em/b*/m0/con tFt 9{n 9 anh/em/b*/m0/con tFt 9{n 9 anh/em/b*/m0/con c g -p g$ 9@Ac khng< anh/em/b*/m0/con g -p em/anh/con/b*/m0 rda b(t 9@Ac khng< anh/em/b*/m0/con s rda b(t ckn em/anh/con/b*/m0 s lau kh nhO anh/em/b*/m0/con 9 ng. 9y
Fome ente'tainment - Gi6i t'` gia #.nh

s there anyth ng goo% on PS< s there anyth ng goo% on telev s on ton ght< %o you #ant to #atch a ```< ) lm qSq %o you #ant me to put the PS on< coul% you pass me the remote control< %o you #ant a game o) ```< chess car%s t v c ch =u g$ hay khng< t* nay t v c ch =u g$ hay khng< anh/em/b*/m0/con c mu*n &em a khng< ph m 9la qSq anh/em/b*/m0/con c c4n em/anh/con/b*/m0 bDt t v lXn khng< anh/em/b*/m0/con 9@a cho anh/em/b*/m0/con c( 9 !u kh En anh/em/b*/m0/con c mu*n ch a khng< cT vua b
Satching spo't on T_ - hem th* thao t'Zn ti vi

#hat t me"s the match on< my g T th$ trDn 9u bFt 94u< #ho"s play ng< #ho"s # nn ng< a s ch < a s thFng<
#hat"s the score< gn l allh i gt#o oneh #ho #on< t #as a %ra#
tB s* l bao nh Xu < i a 9b thFng< tB s* hka
%ealtime conve'sation - C-c c4u n$i t'ong b3a Mn

#hat"s )or ```< break)ast lunch % nner break)ast"s rea%y lunch s rea%y % nner"s rea%y #hat #oul% you l ke )or ```< break)ast lunch % nner #oul% you l ke some toast< coul% you pass the ```H please< salt sugar butter #oul% you l ke a glass o) ```< #ater orange eu ce # ne care)ulH the plate"s very hot/ nh m$nh on g$ cho a< ba s(ng ba tr@a ba t* ba s(ng 9b &ong ba tr@a 9b &ong ba t* 9b &ong anh/em/b*/m0/con thCch on g$ cho a< ba s(ng ba tr@a ba t* anh/em/b*/m0/con c mu*n on b(nh m$ n@2ng khng< anh/em/b*/m0/con 9@a cho em/anh/con/b*/m0 a v2 / l^ mu* l^ 9@Tng h3p b anh/em/b*/m0/con c mu*n m3t c*c a khng< n@2c n@2c cam r@Au cNn thDnH 9la nng 9y/
#oul% you l ke some more< anh/em/b*/m0/con c on na khng< have you ha% enough to eat< anh/em/b*/m0/con 9b on 9. ch@a< #oul% anyone l ke %essert< #oul% anyone l ke co))ee< c a mu*n on tr(ng m ,ng khng< c a mu*n u*ng c phX khng<
#hat"s )or %essert< ?"m )ull that #as ``` lovely e&cellent very tasty %el c ous
nh m$nh tr(ng m ,ng bwng g$< anh/em/b*/m0/con no rG a` ]u(/ tuy,t tuy,t ngon ngon
Things you might see - e7ng ch3 bn c$ th* nh.n thHy

ue#are o) the %og Rh- j nh c ch
Ti/p &h-ch
[ Prang tr@2c nh Prang sau \ M l+
1n a''ival - Qhi &h-ch #/n

come on n/ goo% to see you/ you"re look ng #ell vo nh 9 / g1p cDu vu ]u(/ gm3t kh(chhH g1p c(c cDu vu ]u(/ gha kh(chh trng cDu khVe 9y gm3t kh(chhH trng c(c cDu khVe 9y gha kh(chh
please take your cDu bV g y I ngo nhO gm3t kh(chhH c(c cDu bV g y I ngo nhO shoes o)) gha kh(chh can ? take your coat< 9E m$nh treo (o cho cDu/ sorry #e"re late % % you have a goo% eourney< % % you ) n% us alr ght< ?"ll sho# you your room th s s your room & n l6 cDuH b^n m$nh 9=n mu3n cDu 9 9@Tng 'n chm< gm3t kh(chhH c(c cDu 9 9@Tng 'n chm< gha kh(chh cDu t$m nh c kh khng< gm3t kh(chhH c(c cDu t$m nh c kh khng< gha kh(chh m$nh s 9@a cDu 9 &em phkng c.a cDu gm3t kh(chhH m$nh s 9@a c(c cDu 9 &em phkng c(c cDu gha kh(chh 9y l phkng c.a cDu gm3t kh(chhH 9y l phkng c.a c(c cDu gha kh(chh
#oul% you l ke a to#el< make yoursel) at home
cDu c c4n khon tFm khng<
cm tW nh Xn nh@ I nh nhO
1((e'ing d'in&s - %,i #i uLng

can ? get you anyth ng m$nh ly cho cDu c( g$ u*ng nhO< gm3t kh(chhH m$nh ly cho c(c to %r nk< cDu c( g$ u*ng nhO< gha kh(chh #oul% you l ke a tea or co))ee< ho# %o you take t< %o you take sugar< %o you take m lk< ho# many sugars %o you take< #oul% you l ke a ```< so)t %r nk beer glass o) # ne g n an% ton c cDu mu*n u*ng tr hay c phX< gm3t kh(chhH c(c cDu mu*n u*ng tr hay c phX< gha kh(chh cDu c u*ng lzn v2 g$ khng< cDu c u*ng v2 9@Tng khng< cDu c u*ng v2 sa khng< cDu u*ng v2 my v Xn 9@Tng< cDu c mu*n u*ng ``` khng< n@2c ng^t ba r@Au r@Au g n pha ]u n n
1the' use(ul ph'ases - 2h3ng c4u n$i h3u `ch &h-c

have a seat/ let"s go nto the ``` lounge l v ng room % n ng room ngG 9 / b^n m$nh vo ``` nhO phkng kh(ch phkng kh(ch phkng on
%o you m n% ) ? smoke m$nh h-t thu*c I 9y c 9@Ac khng< here< ?"% pre)er t ) you #ent m$nh thCch cDu h-t thu*c I ngo hn outs %e are you rea%y to eat no#< cDu 9b mu*n on ch@a< gm3t kh(chhH c(c cDu 9b mu*n on ch@a< gha kh(chh
#ho"s %r v ng ton ght<
t* nay a l( &e<
coul% ? use your phone< cho m$nh m@An 9 ,n tho+ c.a cDu 9@Ac khng< your ta& "s here thanks )or com ng have a sa)e eourney home thanks )or a lovely even ng ta& c.a cDu 9=n rG 9y c(m n cDu 9b 9=n gm3t kh(chhH c(m n c(c cDu 9b 9=n gha kh(chh ch-c cDu th@Ang l3 b$nh an gm3t kh(chhH ch-c c(c cDu th@Ang l3 b$nh an gha kh(chh c(m n cDu 9b cho m$nh m3t bu' t* thDt tuy,t
)i li
[ Prang tr@2c Prang sau \ P =p kh(ch UV 9@Tng v chB 9@Tng y l m<t s. c" n/i ch"ng ch"ng s@ 'Ang khi n/i =- nhi-" loi ph/ng ti$n i li. #here"s the t cket o)) ce< #here %o ? get the ``` to southampton )rom< bus tra n )erry #hat t me"s the ne&t ``` to Lortsmouth< bus tra n )erry th s ``` has been cancelle% bus tra n )l ght )erry phkng b(n vO I 9u< m$nh c thE 9n a 9=n southampton I 9u< &e bujt tu hVa ph chuy=n a t =p theo 9=n Lortsmouth khI hnh l-c my g T< &e bujt tu hVa ph chuy=n a ny 9b b h.y rG &e bujt tu hVa bay ph
th s ``` has been %elaye% bus tra n )l ght )erry have you ever been to ```< ?taly yesH ? #ent there on hol %ay noH ?"ve never been there ?"ve never beenH but ?"% love to go some%ay ho# long %oes the eourney take< #hat t me %o #e arr ve<
chuy=n a ny 9b b hobn rG &e bujt tu hVa m(y bay ph cDu 9b bao g T 9=n a ch@a< n@2c x rG H m$nh 9b 9=n 9 nghB lZ ch@aH m$nh ch@a bao g T 9=n 9 ch@aH nh@ng m$nh rt mu*n m3t ngy no 9 9@Ac 9=n 9 chuy=n 9 ny mt bao lu< my g T ch-ng ta 9=n n < cDu c b say tu &e khng< ch-c th@Ang l3 b$nh an/ ch-c 9 vu v5/
%o you get travel s ck< have a goo% eourney/ eneoy your tr p/
0t the t'avel agents - Ti hdng du lYch

?"% l ke to travel to ``` spa n ?"% l ke to book a tr p to ``` uerl n ho# much are the )l ghts< t mu*n 9 %u lch 9=na n@2c Py uan Nha t mu*n 91t ch6 cho chuy=n 9 9=n a thnh ph* uerl n vO bay g ( bao nh Xu<
%o you have any brochures on ```< anh/ch c ]uyEn s(ch g 2 th ,u v! a khng< s# terlan% Phpy s %o ? nee% a v sa )or ```< Purkey t c c4n lm v sa 9=n a khng< n@2c Ph' Nhl 8
Fi #+,ng v ch@ #+,ng
[ Prang tr@2c Prang sau \ M l+ K( &e v bo %@cng t
0s&ing di'ections - Fi #+,ng

e&cuse meH coul% you tell me ho# to get to & n l6 H b+n c thE chB cho t 9@Tng 9=n a ```< khng< the bus stat on b=n &e bujt e&cuse meH %o you kno# #here the ``` s< & n l6 H b+n c b =t a I 9u khng< post o)) ce b@u 9 ,n ?"m sorryH ? %on"t kno# sorryH ?"m not )rom aroun% here ?"m look ng )or ``` th s a%%ress are #e on the r ght roa% )or ```< ur ghton s th s the r ght #ay )or ```< ?ps# ch %o you have a map< can you sho# me on the map< & n l6 H t khng b =t & n l6 H t khng I khu ny t 9ang t$m a 9a chB ny ch-ng t c 9ang 9 9-ng 9@Tng t2 a khng< thnh ph* ur ghton 9y c ph 9@Tng 9 a khng< thnh ph* ?ps# ch b+n c bn 9G khng< b+n c thE chB cho t trXn bn 9G khng<
Giving di'ections - Ch@ #+,ng

t"s th s #ay t"s that #ay ch6 9 I phCa ny ch6 9 I phCa k a
you"re go ng the #rong #ay b+n 9ang 9 sa 9@Tng rG you"re go ng n the #rong % rect on b+n 9ang 9 sa h@2ng rG take th s roa% go %o#n there take the ) rst on the le)t take the secon% on the r ght turn r ght at the crossroa%s 9 9@Tng ny 9 &u*ng phCa 9 r tr( I ngb r 94u t Xn r ph I ngb r thm ha 9=n ngb t@ th$ r ph
cont nue stra ght ahea% )or about a t =p tpc 9 thyng khong i %1m na $T '7m 8GL 8e m le b;ng T5,km& cont nue past the ) re stat on you"ll pass a supermarket on your le)t keep go ng )or another ``` hun%re% yar%s t#o hun%re% metres hal) m le k lometre t"ll be ``` on your le)t on your r ght stra ght ahea% o) you t =p tpc 9 ]ua tr+m cmu hVa b+n s 9 ]ua m3t s Xu th bXn tay tr( t =p tpc 9 t =p thXm a na i th@2c $b;ng QTm& m nda %1m $khong jkkm& ikm ch6 9 I a bXn tay tr( bXn tay ph ngay tr@2c m1t
FoE (a' is itT - Ch" #$ c-ch #4y bao !aT

ho# )ar s t< ho# )ar s t to ```< the a rport ch6 9 c(ch 9y bao &a< a c(ch 9y bao &a< sn bay
ho# )ar s t to ``` )rom here< a c(ch 9y bao &a< the beach bb b En s t )ar< s t a long #ay< t"s ``` not )ar ]u te close ]u te a long #ay a long #ay on )oot a long #ay to #alk about a m le )rom here ch6 9 c &a khng< ch6 9 c &a khng< ch6 9 a khng &a kh( g4n kh( &a kh( &a n=u 9 b3 kh( &a n=u 9 b3 c(ch 9y khVng i %1m $T '7m b;ng khong T5,km&
Giving di'ections to d'ive's - Ch@ #+,ng cho l-i !e
)ollo# the s gns )or ``` the to#n centre u rm ngham
9 theo b En chB %zn 9=n a trung tm thnh ph* thnh ph* u rm ngham
cont nue stra ght on past some tra)) c l ghts t =p tpc 9 thyng ]ua 9{n g ao thng at the secon% set o) tra)) c l ghtsH turn le)t 9=n ch6 thm c 9{n g ao thng th$ r tr( go over the roun%about take the secon% e& t at the roun%about turn r ght at the Peunct on go un%er the br %ge go over the br %ge you"ll cross some ra l#ay l nes 9 ]ua bfng b nh 9=n ch6 bfng b nh th$ 9 theo l* ra thm r ph I ngb ba h$nh ch P 9 %@2 g4m c4u 9 trXn c4u b+n s 9 cFt ]ua m3t s* 9@Tng ray
:-i !e v b6o d+lng = t=

Prang sau \ UV 9@Tng v chB 9@Tng PhuX t [ Prang tr@2c y l m<t s. c" n/i bn c/ th0 c_n = m<t s. bi0n che 'ln bn c/ th0 nhBn thGy khi i b;ng F tFy l m<t s. c" n/i bn c/ th0 c_n = m<t s. bi0n che 'ln bn c/ th0 nhBn thGy khi i b;ng F tF. can ? park here< m$nh c thE 96 &e I 9y khng<
#here"s the nearest tr+m &ong g4n nht I 9u< petrol stat on< ho# )ar s t to the ne&t t: 9y 9=n ch6 c %ch vp cng c3ng gtr+m &ongH cda hngH ]u(n serv ces< c phXH nh v, s nhH v`v`h t =p theo bao &a< are #e nearly there< please slo# %o#n/ #e"ve ha% an acc %ent sorryH t #as my )ault t #asn"t my )ault ch-ng ta g4n 9=n n ch@a< lm n 9 chDm l+ / ch-ng ta v:a b ta n+n & n l6 9y l l6 c.a m$nh 9y khng ph l6 c.a m$nh
you"ve le)t your l ghts on have you passe% your %r v ng test<
cDu vzn 9E 9{n k$a
cDu c 96 k th ly bwng l( &e khng<
0t a pet'ol station - m t'm !Mng

ho# much #oul% you l ke< )ullH please #orthH please t takes ``` petrol % esel ?"% l ke some o l anh/ch c4n bao nh Xu &ong< lm n 9' 94y lm n 9' bng &e t %fng a &ong %4u % esel t mu*n mua m3t Ct %4u
can ? check my tyre pressures here< I 9y c k Em tra (p sut h c.a l*p &e khng<
%echanical p'oblems - T'>c t'8c m-y m$c

my car"s broken %o#n my car #on"t start #e"ve run out o) petrol the battery"s )lat have you got any eump lea%s< ?"ve got a )lat tyre ?"ve got a puncture the ``` sn"t #ork ng spee%ometer petrol gauge )uel gauge the ``` aren"t #ork ng brake l ghts n% cators t c.a t b hVng t c.a t khng khI 93ng 9@Ac &e ch-ng t b h=t &ong &e h=t Fc ]uy rG b+n c %y s+c 9 ,n khng< &e t b &t l*p &e t b th.ng l*p a khng ho+t 93ng 9Gng hG cng t mOt k m 9o &ong k m 9o nh Xn l ,u a khng ho+t 93ng 9{n phanh 9{n & nhan
there"s someth ng #rong # th ``` the eng ne the steer ng the brakes the car"s los ng o l
c trpc tr1c g$ 9 v2 a 93ng c b(nh l( phanh &e 9ang b chy %4u
eealing Eith the police - :m vic vRi c6nh s-t giao th=ng
coul% ? see your %r v ng l cence< %o you kno# #hat spee% you #ere %o ng< are you nsure% on th s veh cle< coul% ? see your nsurance %ocuments< cho t &em bwng l( / anh/ch c b =t m$nh 9ang 9 v2 t*c 93 bao nh Xu khng< anh/ch c 9ng bo h Em &e khng< cho t &em g y tT bo h Em/
have you ha% anyth ng to %r nk< anh/ch c u*ng g$ l-c tr@2c khng< ho# much have you ha% to %r nk< anh/ch 9b u*ng bao nh Xu< coul% you blo# nto th s tubeH please< mT anh/ch th' vo *ng ny/
Things you might see - C-c d7ng ch3 bn c$ th* thHy

stop J ve #ay No entry 7ne #ay Lark ng No park ng No stopp ng q:ng l+ Nh@Tng 9@Tng Rm vo Y3t ch !u
N 96 &e Rm 96 &e Rm %:ng R(c ph@ng t ,n g ao thng s b kha l+ n=u 96 khng 9-ng Seh cles # ll be clampe% ch6 8eep le)t Jet n lane slo# %o#n No overtak ng M bXn tr( M 9-ng ln 9@Tng M chDm l+ Rm v@At
school Ko# br %ge Kevel cross ng uus lane No through roa% Raut on rog q vers on toa% close% toa%#orks >cc %ent ahea% vueue ahea% vueues a)ter ne&t eunct on 7n to# serv ces >r Qater qon"t %r nk an% %r ve
Pr@Tng h^c R4u g4m thp Rh6 9@Tng ray g ao v2 9@Tng c( Kn 9@Tng &e bujt M@Tng cpt PhDn tr^ng s@ng mf M' h@2ng Rh1n 9@Tng sda 9@Tng LhCa tr@2c c ta n+n R hng &e % phCa tr@2c R hng &e % sau ch6 9@Tng g ao nhau t =p theo Mang kOo &e qch vp 8hng khC N@2c 8hng u*ng b a r@Au kh l( &e
ThuZ = t=
[ Prang tr@2c K( &e v bo %@cng t ?"% l ke to h re a car ho# long )or< )or ho# many %ays< )or ``` one %ay t#o %ays a #eek ho# much %oes t cost< a %ay # th unl m te% m leage Prang sau \ M ta& t mu*n thuX t thuX bao lu< thuX bao nh Xu ngy< trong vkng a m3t ngy ngy m3t tu4n h=t bao t !n< bng m3t ngy khng g 2 h+n hnh tr$nh
#hat type o) car %o you #ant manual or anh/ch mu*n thuX lo+ &e no lo+ &e s*
automat c< has th s car got ```< a r con% t on ng central lock ng a Rq player ch l% locks coul% ? see your %r v ng l cence< you have to br ng t back # th a )ull tank t has to be returne% by pm on satur%ay remember to %r ve on the ``` le)t r ght
tay hay s* tW 93ng< &e ny c a khng< 9 !u hka h, th*ng kha trung tm m(y ch+y 9la Rq kha an ton tr5 em cho t &em bwng l( c.a anh/ch 9@Ac khng< anh/ch ph 9' 94y b$nh &ong l+ kh tr &e anh/ch ph tr tr@2c g T ch !u thm uy nh2 l( &e bXn tay a tr( ph
1pe'ating the ca' - _Wn hnh !e

%oes t take petrol or % esel< s t manual or automat c< ?"ll sho# you the controls #here are the ```< l ghts n% cators # n%screen # pers ho# %o you open the ```< petrol tank $ti+ng Snh UV# gas tank& boot $ti+ng Snh UV# trunk& bonnet $ti+ng Snh UV# hoo%& &e ch+y bwng &ong hay %4u % esel< 9y l &e s* tay hay s* tW 93ng< t s chB cho anh/ch b3 9 !u kh En ``` I 9u< 9{n &e 9{n & nhan c4n g+t n@2c lm th= no 9E mIa< b$nh &ong ngon 9E hnh lj nFp t
)i ta!i
[ Prang tr@2c Prang sau \ PhuX t M &e bujt v tu hVa %o you kno# #here ? can get a ta& < anh/ch c b =t ch6 no c thE bFt 9@Ac ta&
%o you have a ta& number<
khng< anh/ch c s* 9 ,n tho+ c.a hbng ta& khng<
1'de'ing a ta!i - Gci ta!i

?"% l ke a ta& H please sorryH there are none ava lable at the moment #here are you< #hat"s the a%%ress< ?"m ``` at the Yetropol tan Uotel at the tra n stat on at the corner o) 7&)or% street an% Pottenham Rourt toa% coul% ? take your nameH please< ho# long # ll ? have to #a t< ho# long # ll t be< ]uarter o) an hour about ten m nutes t"s on ts #ay t mu*n g^ m3t ch =c ta& & n l6 ]uj kh(chH h ,n g T ch-ng t 9ang h=t &e ]uj kh(ch 9ang I 9u< 9a chB c.a ]uj kh(ch I 9u< t 9ang I a kh(ch s+n Yetropol tan ga tu I gc ph* g ao g a 9@Tng 7&)or% street v Pottenham Rourt toa% cho t b =t tXn c.a anh/ch t s ph chT bao lu< s mt bao lu< m@T lom ph-t khong m@T ph-t &e trXn 9@Tng 9=n rG
?n the ta!i - T'Zn !e ta!i

#here #oul% you l ke to go< ?"% l ke to go to ``` Rhar ng Rross stat on coul% you take me to ```< the c ty centre anh/ch mu*n 9 9u< t mu*n 9 a ga tu Rhar ng Rross hby chI t t2 a trung tm thnh ph*
ho# much #oul% t cost to 9 t2 a h=t bao nh Xu t !n< ```<
Ueathro# > rport ho# much # ll t cost< coul% #e stop at a cashpo nt<
sn bay Ueathro# chuy=n 9 s h=t bao nh Xu t !n< ch-ng ta c thE %:ng l+ I m(y r-t t !n 9@Ac khng<
s the meter s# tche% on< anh/ch 9b bDt 9Gng hG cng t mOt ch@a< please s# tch the meter on anh/ch bDt 9Gng hG cng t mOt lXn 9 / ho# long # ll the eourney take< chuy=n 9 h=t bao lu< %o you m n% ) ? open the # n%o#< %o you m n% ) ? close the # n%o#< are #e almost there< ho# much s t< have you got anyth ng smaller< that"s ) neH keep the change #oul% you l ke a rece pt< coul% ? have a rece ptH please< coul% you p ck me up here at ```< s & o"clock coul% you #a t )or me here< t c thE mI cda s' 9@Ac khng< t c thE 9ng cda s' 9@Ac khng< ch-ng ta g4n 9=n n ch@a< h=t bao nh Xu t !n< anh/ch c t !n nhV hn khng< khng sao 9uH anh/ch cm g ly t !n l5 anh/ch c mu*n ly g y b Xn nhDn khng< cho t & n g y b Xn nhDn 9@Ac khng< anh/ch c thE 9n t I 9y l-c a 9@Ac khng< gT anh/ch c thE chT t I 9y 9@Ac khng<

Pa& s M Em bFt ta& ror h re e cho thuX
)i !e bu t v tu ha
[ Prang tr@2c M ta& Prang sau \ M m(y bay
0t the bus o' t'ain station - m b/n tu ho8c b/n !e bu t

#here"s the t cket o)) ce< #here are the t cket mach nes< #hat t me"s the ne&t bus to ```< Ram%en #hat t me"s the ne&t tra n to ```< Kee%s can ? buy a t cket on the bus< can ? buy a t cket on the tra n< ho# much s a ``` to Kon%on< s ngle return ) rst class s ngle ) rst class return ?"% l ke a ``` to ur stol s ngle return ch l% s ngle ch l% return sen or c t ens" s ngle sen or c t ens" return ) rst class s ngle ) rst class return are there any re%uct ons )or o))peak travel< #hen #oul% you l ke to travel< #hen # ll you be com ng back< ?"% l ke a return to ```H com ng back on sun%ay Ne#castle #h ch plat)orm %o ? nee% )or ```< Yanchester s th s the r ght plat)orm )or ```< phkng b(n vO I 9u< m(y b(n vO I 9u< my g T c chuy=n &e bujt t =p theo 9=n ```< Ram%en my g T c chuy=n tu t =p theo 9=n ```< Kee%s t c thE mua vO trXn &e bujt 9@Ac khng< t c thE mua vO trXn tu 9@Ac khng< vO ``` 9=n Kun Mn h=t bao nh Xu t !n< m3t ch !u khm hG m3t ch !u h+ng nht khm hG h+ng nht t mu*n mua m3t vO ``` 9 ur stol m3t ch !u khm hG m3t ch !u tr5 em khm hG tr5 em m3t ch !u cho ng@T g khm hG cho ng@T g m3t ch !u h+ng nht khm hG h+ng nht c g m g ( n=u khng 9 vo g T cao 9 Em khng< kh no anh/ch mu*n 9 < kh no anh/ch s ]uay l+ < t mu*n mua m3t vO khm hG 9=n ```H ]uay l+ vo thm uy Ne#castle t c4n ra sn ga no 9E 9 ```< Yanchester 9y c ph sn ga 9 a khng<
Rar% )) #here %o ? change )or ```< ;&eter you"ll nee% to change at ``` tea% ng can ? have a t metableH please< ho# o)ten %o the buses run to ```< uournemouth ho# o)ten %o the tra ns run to ```< Roventry
Rar% )) t c4n chuyEn I 9u 9E 9 a< ;&eter anh/ch c4n chuyEn I a< tea% ng cho t & n lch tu ch+y 9@Ac khng< bao lu th$ c m3t chuy=n &e bujt 9 a< uournemouth bao lu th$ c m3t chuy=n tu 9 a< Roventry
?"% l ke to rene# my season t cketH please t mu*n g a h+n vO % k the ne&t tra n to arr ve at Llat)orm s the i` to qoncaster Llat)orm ii )or the i` to Ju l%)or% the ne&t tra n to %epart )rom Llat)orm # ll be the i` serv ce to Lenance the tra n"s runn ng late the tra n"s been cancelle% chuy=n tu t2 vo sn ga s* l chuy=n tu &ut ph(t hG ih 9 qoncaster sn ga s* ii l chuy=n tu &ut ph(t hG ih 9 Ju l%)or% chuy=n tu t =p theo khI hnh t: sn ga s* l chuy=n tu &ut ph(t hG ih 9 Lenance chuy=n tu s b chDm chuy=n tu 9b b h.y bV
1n the bus o' t'ain - T'Zn !e bu t ho8c t'Zn tu

%oes th s bus stop at ```< Pra)algar s]uare %oes th s tra n stop at ```< Ke cester coul% ? put th s n the hol%H please< coul% you tell me #hen #e get to ```< the un vers ty coul% you please stop at ```< the a rport s th s seat )ree< chuy=n &e bujt ny c %:ng I ``` khng< Pra)algar s]uare chuy=n tu ny c %:ng I ``` khng< Ke cester cho t 9E c( ny vo ch6 g 9G v2 / anh/ch c thE nhFc t kh no ch-ng ta 9=n a 9@Ac khng< tr@Tng 9+ h^c anh/ch c thE %:ng I a 9@Ac khng< sn bay gh= ny c tr*ng khng<
s th s seat taken< %o you m n% ) ? s t here< t cketsH please all t ckets an% ra lcar%sH please coul% ? see your t cketH please< ?"ve lost my t cket #hat t me %o #e arr ve n ```< she)) el% #hat"s th s stop< #hat"s the ne&t stop< th s s my stop ?"m gett ng o)) here s there a bu))et car on the tra n< %o you m n% ) ? open the # n%o#< #e are no# approach ng Kon%on 8 ngs Rross th s tra n term nates here all changeH please please take all your luggage an% personal belong ngs # th you
gh= ny 9b c a ngG ch@a< t c thE ngG 9y 9@Ac khng< & n vu lkng cho k Em tra vO & n mT tt c ]uj kh(ch cho k Em tra vO tu v th5 g m g ( tu anh/ch cho t k Em tra vO t b mt vO tu my g T ch-ng ta s 9=n a< she)) el% 9y l b=n no< b=n t =p theo l b=n no< 9y l b=n t &u*ng t &u*ng tu I 9y trXn tu c khoang on khng< anh/ch c ph !n n=u t mI cda s' khng< ch-ng ta 9ang t =n vo ga Kon%on 8 ngs Rross 9y l 9 Em cu* c.a chuy=n tu & n mT tt c ]uj kh(ch 9' tu & n ]uj kh(ch vu lkng mang theo tt c hnh lj v 9G 9+c c( nhn
The Tube nthe :ondon bnde'g'oundo - Tu #in ngDm N :u4n )=n

coul% you tell me #here the nearest Pube stat on s< #here"s there a map o) the ~n%ergroun%< over there anh/ch lm n chB cho t ga tu 9 ,n ng4m g4n nht
I 9u c bn 9G tu 9 ,n ng4m< 9wng k a
#h ch l ne %o ? nee% )or Ram%en t ph 9 tuy=n no 9E 9 t2 Ram%en Po#n< Po#n<
ho# many stops s t to ```< Qestm nster
c bao nh Xu b=n %:ng trXn 9@Tng 9=n a< Qestm nster
?"% l ke a qay Pravelcar%H please t mu*n mua vO ngy #h ch ones< vfng no< ones i Sfng i v ?"% l ke an 7yster car%H please ?"% l ke to put i on t t mu*n mua th5 7yster $l thm t" 8D tr trc '(ng cho t" i1n ng_m = 8D b"3t R n"n Fn& t mu*n n+p i bng vo th5
Things you might see - C-c d7ng ch3 bn c$ th* g8p

P ckets Llat)orm Qa t ng room Ke)t luggage Kost property ~n%ergroun% uus stop te]uest stop 7n t me ;&pecte% qelaye% Rancelle% Rall ng at ``` seat Rar Lr or ty seat vu4y vO sn ga Lhkng chT Unh lj b bV ]uXn P sn b mt Pu 9 ,n ng4m M Em %:ng &e bujt M Em %:ng theo yXu c4u M-ng g T qW 9o(n Uobn U.y q:ng 9n tr kh(ch t+ a Jh= ngG Poa tu Jh= ngG @u t Xn $gh+ ngXi 'nh cho nhng ngi g7L kh/ khIn khi ong =\ 'A nh LhA n c/ th!i5 ngi gi5 ho7c ngi kh"y+t t%t&
Po tra ns K* ra tu Pra ns to Kon%on Pu 9 Kun Mn Qay out K* ra Y n% the gap Rh- j khong c(ch g a tu v sn ga
Northboun% plat)orm ;astboun% plat)orm southboun% plat)orm Qestboun% plat)orm
sn ga 9 h@2ng uFc sn ga 9 h@2ng Mng sn ga 9 h@2ng Nam sn ga 9 h@2ng Py
)i m-y bay
[ Prang tr@2c Prang sau \ M &e bujt v tu hVa M bwng tu thuy!n y l m<t s. c" n/i c_n thi+t khi bn i b;ng my b!y = m<t s. bi0n bo c/ th0 g7L R sn b!y.
Chec&ing in - )Mng & lm thP t>c

?"ve come to collect my t ckets ? booke% on the nternet %o you have your book ng re)erence< your passport an% t cketH please here"s my book ng re)erence #here are you )ly ng to< % % you pack your bags yoursel)< has anyone ha% access to your bags n the meant me< %o you have any l ]u %s or sharp obeects n your han% baggage< ho# many bags are you check ng n< coul% ? see your han% baggageH please< %o ? nee% to check th s n or can ? take t # th me< there"s an e&cess baggage charge o) ``` t 9=n 9E ly vO t 9b 91t vO ]ua m+ng anh/ch c mb s* 91t vO khng< & n vu lkng cho &em h3 ch =u v vO bay 9y l mb s* 91t vO c.a t anh/ch bay 9 9u< anh/ch tW 9ng 9G ly < 9Gng thT c a c_ng &em 9G c.a anh`ch khng< trong hnh lj &(ch tay c.a anh/ch c cht lVng v 9G nh^n khng< anh/ch s 9ong kj gd bao nh Xu t- hnh lj< cho t &em hnh lj &(ch tay c.a anh/ch t c c4n gd t- ny khng hay l t c thE 9em theo< hnh lj ]u( cn s b tCnh c@2c a bng
#oul% you l ke a # n%o# or an a sle seat< eneoy your )l ght/ #here can ? get a trolley<
anh/ch mu*n ngG I c+nh cda s' hay c+nh l* 9 < ch-c ]uj kh(ch m3t chuy=n 9 vu v5/ t c th= ly &e 9Ny I 9u<
Secu'ity - 0n ninh
are you carry ng any l ]u %s< coul% you take o)) your ```H please< coat shoes belt anh/ch c mang theo cht lVng khng< 9! ngh anh/ch a cI (o kho(c cI g y th(o thFt l@ng
coul% you put any metall c obeects nto the trayH 9! ngh anh/ch 9E c(c 9G bwng k m lo+ please< vo khay please empty your pockets please take your laptop out o) ts case ?"m a)ra % you can"t take that through 9! ngh bV h=t 9G trong t- ]u4n (o ra 9! ngh bV m(y tCnh &(ch tay ra khV tt e l anh/ch khng thE mang n ]ua 9@Ac
?n the depa'tu'e lounge - T'ong ph7ng ch, !uHt ph-t

#hat"s the )l ght number< #h ch gate %o #e nee%< last call )or passenger sm th travell ng to Y am H please procee% mme% ately to Jate number the )l ght"s been %elaye% the )l ght"s been cancelle% #e"% l ke to apolog se )or the %elay coul% ? see your passport an% boar% ng car%H please< s* h ,u chuy=n bay l g$< ch-ng ta c4n 9 c'ng no< 9y l l4n g^ cu* cfng hnh kh(ch sm th bay t2 Y am H 9! ngh t2 ngay R'ng s* chuy=n bay 9b b hobn chuy=n bay 9b b h.y chung t & n l6 ]uj kh(ch v! sW tr$ hobn & n vu lkng cho t k Em tra h3 ch =u v th5 lXn m(y bay
1n the plane - T'Zn m-y bay

#hat"s your seat number< s* gh= c.a ]uj kh(ch l bao nh Xu< & n ]uj kh(ch vu lkng 9E t- 9 lXn coul% you please put that n the overhea% locker< ngon t. phCa trXn 94u please pay attent on to th s short sa)ety %emonstrat on please turn o)) all mob le phones an% electron c %ev ces the capta n has turne% o)) the rasten seatbelt s gn ho# long %oes the )l ght take< #oul% you l ke any )oo% or re)reshments< the capta n has s# tche% on the rasten seatbelt s gn & n ]uj kh(ch vu lkng ch- j theo %| 9o+n m nh hâ ngFn v! an ton trXn m(y bay & n ]uj kh(ch vu lkng tFt 9 ,n tho+ % 93ng v c(c th =t b 9 ,n td kh(c ph hnh tr@Ing 9b tFt tCn h ,u PhFt qy >n Pon chuy=n bay 9 h=t bao lu< anh/ch c mu*n on 9G on chCnh ho1c 9G on nh0 khng<
ph hnh tr@Ing 9b bDt tCn h ,u PhFt qy >n Pon ch-ng ta sFp h+ c(nh trong khong #e"ll be lan% ng n about ) )teen m nutes m@T lom ph-t na & n ]uj kh(ch vu lkng thFt %y an please )asten your seatbelt an% return your seat to ton v 9 !u chBnh gh= c.a m$nh theo the upr ght pos t on t@ th= ngG thyng please stay n your seat unt l the a rcra)t has come & n ]uj kh(ch vu lkng ngG t+ ch6 to a complete stan%st ll an% the rasten seatbelt cho 9=n kh m(y bay %:ng hyn v tCn s gn has been s# tche% o)) h ,u PhFt qy >n Pon 9b tFt the local t me s ``` `pm g T 9a ph@ng by g T l a t*

short stay $=i+t t>t c4! short stay car park& Kong stay $=i+t t>t c4! Kong stay car park& >rr vals qepartures ?nternat onal check n ?nternat onal %epartures ub 96 &e nhanh ub 96 &e lu 8hu 9=n 8hu 9 vu4y lm th. tpc bay ]u*c t= R(c chuy=n khI hnh 9 ]u*c t=
qomest c )l ghts Po lets ?n)ormat on P cket o)) ces Kockers Layphones testaurant Rheck n closes m nutes be)ore %eparture Jates i Pa& )ree shopp ng quty )ree shopp ng Prans)ers rl ght connect ons uaggage recla m Lassport control Rustoms Rar h re qepartures boar% Rheck n open Jo to Jate ``` qelaye% Rancelle% No# boar% ng Kast call Jate clos ng Jate close% qeparte% >rr vals boar% ;&pecte% Kan%e%
R(c chuy=n bay n3 9a Nh v, s nh vu4y thng t n vu4y b(n vO P. kha M ,n tho+ tW 93ng Nh hng Ng:ng lm th. tpc ph-t tr@2c kh chuy=n bay &ut ph(t R'ng i 8hu mua hng m Zn thu= 8hu mua hng m =n thu= vu( cnh 8=t n* chuy=n bay N nhDn hnh lj 8 Em tra h3 ch =u U ]uan Rho thuX t ung g T 9 uFt 94u lm th. tpc M 9=n R'ng s* a Uobn U.y Mang cho hnh kh(ch lXn m(y bay K@At g^ cu* Mang 9ng c'ng Mb 9ng c'ng Mb &ut ph(t ung g T 9=n qW k =n 9=n l-c U+ c(nh l-c
)i bpng tu thuyOn
[ Prang tr@2c Prang sau \ M m(y bay vun lj h3 ch =u v h ]uan
%a&ing a boo&ing - )8t vq

#hat t me"s the ne&t boat to ```< Rala s ?"% l ke a ``` cab n t#oberth )ourberth #e %on"t nee% a cab n ?"% l ke a t cket )or a car an% t#o passengers ?"% l ke a t cket )or a )oot passenger ho# long %oes the cross ng take< #hat t me %oes the )erry arr ve n ```< >mster%am ho# soon be)ore the %eparture t me %o #e have to arr ve< my g T c chuy=n t =p theo 9 a< Rala s t mu*n 91t buGng ng. a ha g @Tng b*n g @Tng t khng c4n buGng ng. t mu*n mua vO cho m3t t v ha ng@T t mu*n mua vO cho m3t ng@T 9 b3 chuy=n ph s 9 mt bao lu< my g T chuy=n ph s 9=n a< >mster%am ch-ng t ph 9=n s2m tr@2c g T khI hnh bao lu<
1n boa'd the boat - T'Zn tu thuyOn

#here"s the n)ormat on %esk< #here"s cab n number ```< #h ch %eck"s the ``` on< bu))et restaurant bar shop c nema bureau %e change ? )eel seas ck the sea"s very rough the sea"s ]u te calm ]u4y thng t n I 9u< buGng ng. s* a I 9u< a I boong no< phkng on tW ch^n nh hng ]u(n r@Au cda hng r+p ch =u ph m ]u4y 9' t !n t b say sng b En 93ng ]u( b En kh( Xm & n mT tt c hnh kh(ch c t &u*ng boong chI t 9E 9@a &e lXn bT
all car passengersH please make your #ay %o#n to the car %ecks )or % sembarkat on
#e # ll be arr v ng n port n appro& mately m nutes" t me please vacate your cab ns
khong ph-t na ch-ng t s 9=n cng 9! ngh ]uj kh(ch rT buGng ng.

Rab n qeck sta rs ?n)ormat on testaurant R nema shop uuGng ng. uoong tu R4u thang b3 vu4y thng t n Nh hng t+p ch =u ph m Rda hng
K )eeackets o phao
û6n l hJ chi/u v h6i <uan

[ Prang tr@2c Prang sau \ M bwng tu thuy!n 8h(ch s+n v ch6 I
[asspo't cont'ol - Qi*m t'a hJ chi/u

coul% ? see your passportH please< & n anh/ch vu lkng cho &em h3 ch =u #here have you travelle% )rom< anh/ch 9=n t: 9u< #hat"s the purpose o) your v s t< ?"m on hol %ay ?"m on bus ness ?"m v s t ng relat ves ho# long # ll you be stay ng< #here # ll you be stay ng< you have to ) ll n th s ``` lan% ng car% mm grat on )orm eneoy your stay/ anh/ch 9=n 9y lm g$< t 9 nghB t 9 cng t(c t 9 thom ng@T thn anh/ch s I l+ bao lu< anh/ch s I 9u< anh/ch ph 9 !n vo ``` ny th5 &u*ng m(y bay 9n nhDp c@ ch-c anh/ch c thT g an vu v5/
Customs - F6i <uan

coul% you open your bagH please< & n anh/ch vu lkng mI t%o you have anyth ng to %eclare< anh/ch c 9em theo hng c4n kha b(o khng< you have to pay %uty on these tems anh/ch ph tr thu= cho nhng m1t hng ny

;~ c t ens >ll passports Rng %n K Xn m nh Rhu u Pt c c(c lo+ h3 ch =u
Qa t beh n% the yello# l ne RhT sau v+ch vng Llease have your passport rea%y M! ngh chuNn b h3 ch =u sn sng Noth ng to %eclare Joo%s to %eclare 8hng c hng ha c4n kha b(o Ung ha c4n kha b(o
Qh-ch sn v ch" N
[ Prang tr@2c vun lj h3 ch =u v h ]uan can you recommen% any goo% ```< hotels uus $=i+t t>t c4! be% an% break)asts& sel)cater ng apartments youth hostels camps tes ho# many stars %oes t have< Prang sau \ M1t phkng anh/ch c thE g 2 th ,u cho t m3t v ``` t*t khng< kh(ch s+n nh nghB c phpc vp ba s(ng $loi nh nghe nh gi rm c/ b!o gXm b! sng trong ti-n Lhpng& con h3 tW nu on nh nghB thanh n Xn n cFm tr+ kh(ch s+n ny c my sao<
?"% l ke to stay n the c ty t mu*n I trong trung tm thnh ph* centre ho# much %o you #ant to pay<anh/ch mu*n tr bao nh Xu t !n< ho# )ar s t )rom the ```<ch6 ny c(ch ``` bao &a< c ty centretrung tm thnh ph* a rport sn bay ra l#ay stat on ga &e lda
)8t ph7ng
[ Prang tr@2c Prang sau \ 8h(ch s+n v ch6 I Mong kj nhDn phkng
Chec&ing availability - Qi*m t'a &h-ch sn c$ c7n ph7ng hay &h=ng

%o you have any vacanc es< )rom #hat %ate< )or ho# many n ghts< ho# long # ll you be stay ng )or< one n ght t#o n ghts a #eek a )ortn ght $qr snglish# t#o #eeks& #hat sort o) room #oul% you l ke< ?"% l ke a ``` s ngle room %ouble room t# n room tr ple room su te ?"% l ke a room # th ``` an ensu te bathroom a bath a sho#er a v e# a sea v e# a balcony ?"% l ke ``` kh(ch s+n c ckn phkng tr*ng khng< tr*ng t: ngy no< anh/ch mu*n I bao nh Xu 9Xm< anh/ch mu*n I bao lu< m3t 9Xm ha 9Xm m3t tu4n ha tu4n gt =ng >nh Y t#o #eeksh
anh/ch thCch phkng lo+ no< t mu*n 91t m3t a phkng 9n phkng m3t g @Tng 9 phkng ha g @Tng 9n phkng ba g @Tng 9n phkng to cao cp t mu*n 91t m3t phkng c a buGng tFm trong phkng bGn tFm vk hoa sen ngFm 9@Ac cnh nh$n ra b En c ban cng t mu*n lo+ phkng a
hal) boar% )ull boar% coul% #e have an e&tra be%<
bao gGm t !n on ba s(ng v ba t* bao gGm t !n on c ngy anh/ch c thE &=p cho ch-ng t thXm i g @Tng na 9@Ac khng<
0s&ing about (acilities - Fi vO thi/t bY ph7ng

%oes the room have ```< nternet access a r con% t on ng telev s on s there a ```< s# mm ng pool sauna gym beauty salon l )t trong phkng c a khng< m+ng nternet 9 !u hka v tuy=n kh(ch s+n c a khng< bE b phkng tFm h phkng tDp thE %pc thNm m v ,n thang m(y
%o you allo# pets< kh(ch s+n c cho mang vDt nu vo khng< %o you have #heelcha r access< kh(ch s+n c l* 9 cho &e 9Ny khng< %o you have a car park< kh(ch s+n c bb 96 &e khng< the room has a share% bathroom phkng ny c phkng tFm chung
eiscussing te'ms - Tha thuWn #iOu &ho6n

#hat"s the pr ce per n ght< s break)ast nclu%e%< g ( phkng m3t 9Xm bao nh Xu< c bao gGm ba s(ng khng<
that"s a b t more than ? #ante% to pay g ( phkng h cao hn mmc t mu*n tr can you o))er me any % scount< anh/ch c thE g m g ( 9@Ac khng< have you got anyth ng ```< cheaper b gger ]u eter coul% ? see the room< kh(ch s+n c phkng no akhng< r5 hn to hn yXn tlnh hn cho t &em phkng 9@Ac khng<
%a&ing the boo&ing - )8t ph7ng

78H ?"ll take t ?"% l ke to make a reservat on #hat"s your nameH please< coul% ? take your name< can ? take your ```< cre% t car% number telephone number t s ly phkng ny t mu*n 91t phkng tXn anh/ch l g$< & n anh/ch cho b =t tXn & n anh/ch cho b =t a< s* th5 tCn %png s* 9 ,n tho+
#hat t me # ll you be arr v ng< my g T anh/ch s 9=n n <

Sacanc es Rkn phkng No vacanc es 8hng ckn phkng
)Mng & nhWn ph7ng

[ Prang tr@2c M1t phkng ?"ve got a reservat on your nameH please< my name"s ``` Yark sm th Prang sau \ Prong kh I t 9b 91t phkng rG tXn anh/ch l g$< tXn t l a Yark sm th cho t &em h3 ch =u c.a anh/ch 9@Ac khng< anh/ch 9 !n vo ph =u 9ong kj ny 9@Ac khng< t 9b 91t phkng g @Tng 9n t 9b 91t phkng g @Tng 9 anh/ch c mu*n 9^c b(o khng< anh/ch c mu*n ch-ng t g^ b(o thmc bu' s(ng khng< ba s(ng phpc vp l-c my g T< ba s(ng phpc vp t: 9=n i g T g9^c l
coul% ? see your passport< coul% you please ) ll n th s reg strat on )orm< my book ng #as )or a t# n room my book ng #as )or a %ouble room #oul% you l ke a ne#spaper< #oul% you l ke a #akeup call< #hat t me"s break)ast< break)ast"s )rom am t ll iam
seven t ll ten h coul% ? have break)ast n my roomH please< t c thE on s(ng trong phkng 9@Ac khng<
#hat t me"s the restaurant open )or nh hng phpc vp ba t* l-c my g T< % nner< #hat t me %oes the bar close< my g T th$ ]u(n r@Au 9ng cda< #oul% you l ke any help # th your anh/ch c c4n g -p chuyEn hnh lj khng< luggage< here"s your room key 9y l ch$a kha c.a anh/ch phkng c.a anh/ch l phkng s* your room number"s ``` a your room"s on the ``` )loor ) rst secon% th r% #here are the l )ts< eneoy your stay/ phkng anh/ch I t4ng a m3t ha ba thang m(y I 9u ch-c anh ch vu v5/

tecept on Ronc erge K )ts uar testaurant KZ tn Nhn v Xn khun 9G Phang m(y vu(n r@Au Nh hng
T'ong &hi N
[ Prang tr@2c Mong kj nhDn phkng my room number"s ``` i Prang sau \ Pr phkng phkng t l phkng s* a i kh(ch s+n c thE g^ 9(nh thmc t l-c g T s(ng 9@Ac khng< ch-ng t on s(ng I 9u<
coul% ? have a #akeup call at seven o"clock< #here %o #e have break)ast<
#here"s the restaurant< coul% you please call me a ta& < %o you lock the )ront %oor at n ght<
nh hng I 9u< lm n g^ cho t m3t ch =c ta&
kh(ch s+n c khVa cda chCnh bu' 9Xm khng< ) you come back a)ter m %n ghtH you"ll nee% n=u anh/ch v! kh(ch s+n sau nda 9XmH to r ng the bell anh/ch ph bm chung ?"ll be back aroun% ten o"clock t s v! t4m khong i g T coul% ? see your keyH please< are there any laun%ry )ac l t es< #hat t me %o ? nee% to check out< #oul% t be poss ble to have a late check out< cho t k Em tra ch$a kha c.a anh/ch 9@Ac khng< kh(ch s+n c th =t b g 1t l khng< t ph tr phkng l-c my g T< l ,u t c thE tr phkng mu3n 9@Ac khng<
['oblems - T'>c t'8c

the key %oesn"t #ork ch$a kha khng mI 9@Ac
there sn"t any hot #ater khng c n@2c nng the room"s too ``` hot col% no sy the ``` %oesn"t #ork heat ng sho#er telev s on phkng ]u( a nng l+nh Gn a khng ho+t 93ng m(y s@I vk hoa sen v tuy=n m3t ch =c 9{n khng s(ng khng c a g y v, s nh & phkng thm %4u g3 94u cho t m3t ch =c khon tFm 9@Ac khng<
one o) the l ghts sn"t #ork ng there"s no ``` to let paper soap shampoo coul% ? have a to#elH please<
coul% ? have an e&tra blanket<
cho t thXm m3t ch =c chon na 9@Ac khng<
my room"s not been ma%e up phkng t vzn ch@a 9@Ac %^n coul% you please change the sheets< anh/ch c thE thay ga tr g @Tng 9@Ac khng< ?"ve lost my room key t b mt ch$a kha rG

qo not % sturb 8hng lm ph !n Llease make up room M! ngh %^n phkng K )t out o) or%er Phang m(y hVng
T'6 ph7ng
[ Prang tr@2c Prang sau \ Prong kh I n u*ng ?"% l ke to check out ?"% l ke to pay my b llH please ? th nk there"s a m stake n th s b ll ho# #oul% you l ke to pay< ?"ll pay ``` by cre% t car% by che]ue n cash have you use% the m n bar< #e haven"t use% the m n bar t mu*n tr phkng t mu*n thanh to(n ha 9n t nghl ha 9n b sa anh/ch mu*n thanh to(n th= no< t s thanh to(n bwng a th5 tCn %png sOc t !n m1t anh/ch c sd %png t. r@Au nhV trong phkng khng< ch-ng t khng %fng t. r@Au
coul% #e have some help br ng ng our ch-ng t c thE nhT a g -p mang hnh lj luggage %o#n< &u*ng 9@Ac khng< %o you have any#here #e coul% leave our luggage<kh(ch s+n c ch6 no 9E ch-ng t 9E hnh lj l+ khng< coul% ? have a rece ptH please<cho t & n g y b Xn nhDn 9@Ac khng< coul% you please call me a ta& <anh/ch c thE g^ cho t m3t ch =c ta& 9@Ac khng< ? hope you ha% an eneoyable stay t h v^ng anh/ch 9b c thT g an vu v5 I 9y ?"ve really eneoye% my stay ch-ng t thWc sW rt thCch I l+ 9y #e"ve really eneoye% our stay ch-ng t thWc sW rt thCch khong thT g an I 9y
rn uLng
[ Prang tr@2c Prang sau \ Pr phkng P+ ]u(n r@AuH ]u4y bar ho1c ]u(n ca)O y l m<t s. c" n/i c/ th0 h" \ch cho bn khi bn s>L 8+L i In ".ng5 = m<t s. bi0n hi1" bn c/ th0 g7L khi bn i In ".ng. %o you kno# any goo% restaurants< #here"s the nearest restaurant< can you recommen% a goo% pub near here< %o you )ancy a p nt< %o you )ancy a ]u ck %r nk< shall #e go )or a %r nk< %o you kno# any goo% places to ```< eat get a san%# ch go )or a %r nk shall #e get a takea#ay< let"s eat out ton ght #oul% you l ke to ```< come )or a %r nk a)ter #ork come )or a co))ee eo n me )or lunch eo n me )or % nner cDu c b =t nh hng no t*t khng< nh hng g4n nht I 9u< cDu c thE gA j m3t ]u(n r@Au t*t I g4n 9y khng< cDu c 9 u*ng m3t c*c khng< gthn mDth cDu c mu*n u*ng ch-t g$ khng< gthn mDth ch-ng ta 9 u*ng g$ nhO< cDu c b =t ch6 a no 'n khng< on b(n b(nh m$ san%# ch u*ng ch-ng ta mua 9G mang 9 nhO< t* nay 9 on hng 9 cDu c thCch a khng< 9 u*ng g$ sau g T lm 9 u*ng c phX 9 on tr@a v2 m$nh 9 on t* v2 m$nh

teserve% Mb 91t tr@2c No smok ng 8hng h-t thu*c
Ti <u-n '+Cug <uDy ba' ho8c <u-n ca(q

[ Prang tr@2c Prang sau \
n u*ng
P+ nh hng
t"n r?" ch\nh l ni l3 th2 nhGt 0 l"y1n ti+ng SnhM r!" y l m<t s. c" n/i gi2L bn gKi X ".ng ho7c X In trong #u!n +0u hoc #u!n ca12. n" 3 r;ng R 6"n r?" R Snh5 thFng thng bn gKi X In = X ".ng ti 6"_y r?"5 nhng m<t s. 6"n cWng c/ kh" =c nh hng cho LhuL bn gKi X ti bn.
1'de'ing d'in&s - Gci #i uLng

#hat #oul% you l ke to anh/ch mu*n u*ng g$ +< $ngi LhAc =A n/i =i khch hng&H %r nk< cDu mu*n u*ng g$< $bn bv n/i =i nh!"& #hat are you hav ng< anh/ch s %fng g$< t c thE ly cho anh/ch c( g$< $ngi LhAc =A n/i =i khch #hat can ? get you< hng&H m$nh c thE ly g$ cho cDu< $bn bv n/i =i nh!"& ?"ll have ```H please a p nt o) lager a p nt o) b tter a glass o) #h te # ne a glass o) re% # ne an orange eu ce a co))ee a coke large or small< #oul% you l ke ce # th that< no ceH please a l ttleH please lots o) ceH please a beerH please t#o beersH please three shots o) te]u laH please are you be ng serve%< cho t a m3t panh b a nh0 $m<t L!nh tng ng =i hn n@! l\t m<t ch2t& m3t panh b a 9Fng $loi bi! tr"y-n th.ng c4! Snh& m3t c*c r@Au trFng m3t c*c r@Au vang 9V m3t n@2c cam m3t c phX m3t cocacola to hay nhV< anh/ch c mu*n thXm 9( khng< 9:ng cho 9( cho t m3t Ct cho t nh !u 9( cho t m3t c*c b a cho t ha c*c b a cho t ba ph4n r@Au tX]u la 9b c ng@T phpc vp anh/ch ch@a<
?"m be ng serve%H thanks c rG H cm n #ho"s ne&t< a l ng@T t =p theo< #h ch # ne #oul% you anh/ch mu*n u*ng r@Au g$< l ke< house # ne s ) ne cho t lo+ r@Au c.a ]u(n l 9@Ac rG #h ch beer #oul% you anh/ch mu*n u*ng b a g$< l ke< #oul% you l ke %raught anh/ch mu*n u*ng b a h hay b a cha < or bottle% beer< ?"ll have the sameH cho t g *ng th= please noth ng )or meH thanks t khng u*ng g$ c ?"ll get these keep the change/ cheers/ #hose roun% s t< t"s my roun% t"s your roun% another beerH please another t#o beersH please same aga nH please are you st ll serv ng %r nks< last or%ers/ t ch^n lo+ ny cm g l+ t !n l5/ ch-c m:ng/ gkh nng c*ch 9=n l@At a tr t !n nhB< 9=n l@At m$nh 9=n l@At cDu 9y cho t thXm m3t c*c b a cho t thXm ha c*c b a cho t thXm g *ng nh@ th= c(c anh/ch ckn phpc vp 9G u*ng khng< l@At g^ cu* cfng/
1'de'ing snac&s and (ood

%o you have any snacks< %o you have any san%# ches< %o you serve )oo%< #hat t me %oes the k tchen close< I 9y c 9G on v1t khng< I 9y c b(nh g* khng< I 9y c phpc vp 9G on khng< my g T th$ nh b=p 9ng cda<
are you st ll serv ng )oo%< a packet o) cr spsH please #hat )lavour #oul% you l ke< rea%y salte% cheese an% on on salt an% v negar
c(c anh ckn phpc vp 9G on khng< cho t m3t g khoa ty ch Xn g kn anh/ch thCch v g$< v m1n v pho m(t v hnh ty v mu* v %m
#hat sort o) san%# ches %o you have< I 9y c c(c lo+ b(nh m$ no< %o you have any hot )oo%< I 9y c 9G on nng khng< to%ay"s spec als are on the boar% mn 91c b ,t c.a hm nay gh I trXn bng s t table serv ce or sel)serv ce< #hat can ? get you< #oul% you l ke anyth ng to eat< coul% #e see a menuH please< I 9y phpc vp t+ bn hay l kh(ch tW phpc vp< ]uj kh(ch g^ g$ +< ]uj kh(ch c mu*n on g$ khng< cho t &em thWc 9n 9@Ac khng<
ahi m"! trong 6"n c LhP bn X m!ng i5 nhn =iPn LhAc =A c/ th0 s` h i bn# eat n or takea#ay< on I 9y hay l mang 9 <
Ua' games - C-c t'7 ch5i N <u-n '+Cu

%oes anyone )ancy a game o) ```< pool %arts car%s c a mu*n ch a khng< b a nOm ph t Xu b
?nte'net access - T'uy cWp mng inte'net

%o you have nternet access here< I 9y c truy cDp nternet khng< %o you have # reless nternet here< I 9y c nternet khng %y khng<
The ne!t daysss - 2gy h=m saut

? )eel ) ne ? )eel terr ble ?"ve got a hangover t vzn khVe t cm thy rt t, t thy rt m,t v$ hm ]ua say
?"m never go ng to %r nk aga n/ t s khng bao g T u*ng na/
Ti nh hng
Prang sau \ P+ ]u(n r@AuH ]u4y bar ho1c ]u(n ca)O Yua sFm [ Prang tr@2c
Uoo&ing a table - )8t bn

%o you have any )ree tables< nh hng ckn bn tr*ng khng< a table )or ```H please t#o three )our cho t 91t m3t bn cho ``` ng@T ha ba b*n
?"% l ke to make a reservat on t mu*n 91t bn ?"% l ke to book a tableH please t mu*n 91t bn #hen )or< )or #hat t me< th s even ng at ``` seven o"clock seven th rty e ght o"clock e ght th rty tomorro# at ``` noon t#elve th rty one o"clock one th rty )or ho# many people< ?"ve got a reservat on %o you have a reservat on< 91t cho kh no< 91t cho my g T< cho t* nay l-c a by g T by r@c t(m g T t(m r@c cho ngy ma l-c a tr@a m@T ha r@c m3t g T m3t r@c 91t cho bao nh Xu ng@T < t 9b 91t bn rG anh/ch 9b 91t bn ch@a<
1'de'ing the meal - Gci m$n
coul% ? see the menuH please< coul% ? see the # ne l stH please< can ? get you any %r nks< are you rea%y to or%er< %o you have any spec als< #hat"s the soup o) the %ay< #hat %o you recommen%< #hat"s th s % sh< ?"m on a % et ?"m allerg c to ``` #heat %a ry pro%ucts ?"m severely allerg c to ``` nuts shell) sh ?"m a vegetar an ? %on"t eat ``` meat pork ?"ll have the ``` ch cken breast roast bee) pasta ?"ll take th s ?"m sorryH #e"re out o) that
cho t &em thWc 9n 9@Ac khng< cho t &em %anh s(ch r@Au 9@Ac khng< ]uj kh(ch c mu*n u*ng g$ khng +< anh ch 9b mu*n g^ 9G ch@a< nh hng c mn 91c b ,t khng< mn s-p c.a hm nay l s-p g$< anh/ch gA j mn no< mn ny l mn g$< t 9ang on k Xng t b % mng v2 a b3t m$ sn phNm b sa t b % mng n1ng v2 a l+c 9G h sn c vV cmng t on chay t khng on a tht tht lAn t ch^n mn a mc g tht bk ]uay m$ x t ch^n mn ny & n l6 H nh hng ch-ng t h=t mn 9 rG
)or my starter ?"ll have the soupH an% )or my ma n t g^ s-p cho mn kha vH v bCt t=t course the steak cho mn chCnh ho# #oul% you l ke your steak< ]uj kh(ch mu*n mn bCt t=t th= no<
rare me% umrare me% um #ell %one s that all< #oul% you l ke anyth ng else< noth ng elseH thank you #e"re n a hurry ho# long # ll t take< t"ll take about t#enty m nutes
t( t( chCn chCn v:a chCn k ckn g$ na khng +< ]uj kh(ch c g^ g$ na khng +< th= th H cm n ch-ng t 9ang v3 s mt bao lu< mt khong ph-t
eu'ing the meal - T'ong b3a Mn

:+" bn m".n gKi LhAc =A5 cch gKi lch s m n gin l# e&cuse me/ & n l6 /
r!" y l m<t s. c" n/i bn c/ th0 g7L ho7c m".n '(ng trong b! In# eneoy your meal/ bon !LLutitM #oul% you l ke to taste the # ne< coul% #e have ```< another bottle o) # ne some more brea% some more m lk a eug o) tap #ater some #ater st ll or sparkl ng< #oul% you l ke any co))ee or %essert< %o you have any %esserts< coul% ? see the %essert menu< #as everyth ng alr ght< ch-c ]uj kh(ch on ngon m ,ng/ ch-c ]uj kh(ch on ngon m ,ng/ ]uj kh(ch c mu*n thd r@Au khng +< cho ch-ng t a m3t cha r@Au kh(c thXm Ct b(nh m$ na thXm Ct sa na m3t b$nh n@2c m(y Ct n@2c n@2c khng c ga hay c ga< ]uj kh(ch c mu*n g^ c phX hay 9G tr(ng m ,ng khng< nh hng c 9G tr(ng m ,ng khng< cho t &em thWc 9n 9G tr(ng m ,ng 9@Ac khng< m^ v ,c 'n c chm +<
thanksH that #as %el c ous
c(m nH rt ngon
['oblems - ]Xc 'Li

th s sn"t #hat ? or%ere% th s )oo%"s col% th s s too salty th s %oesn"t taste r ght 9y khng ph thm t g^ thmc on ngu3 ]u( mn ny m1n ]u( mn ny khng 9-ng v
#e"ve been #a t ng a long t me ch-ng t 9A lu lFm rG s our meal on ts #ay< mn c.a ch-ng t 9b 9@Ac lm ch@a< # ll our )oo% be long< 9G on c.a ch-ng t c ph chT lu khng<
[aying the bill - Thanh to-n h$a #5n

the b llH please cho & n ha 9n coul% #e have the b llH please< mang cho ch-ng t ha 9n 9@Ac khng< can ? pay by car%< %o you take cre% t car%s< s serv ce nclu%e%< can #e pay separately< ?"ll get th s let"s spl t t let"s share the b ll t c thE tr bwng th5 9@Ac khng< nh hng c nhDn thanh to(n bwng th5 tCn %png khng< 9b bao gGm phC %ch vp ch@a< ch-ng t tr t !n r Xng 9@Ac khng< 9E t tr ch-ng ta ch a 9 ch a ha 9n 9

Llease #a t to be seate% teserve% serv ce nclu%e% serv ce not nclu%e% n vu lkng chT 9=n kh 9@Ac &=p ch6 Mb 91t tr@2c Mb bao gGm phC %ch vp Rh@a bao gGm phC %ch vp
%ua sXm
[ Prang tr@2c Prang sau \
P+ nh hng P+ s Xu th y l m<t s. c" n/i ti+ng Snh gi2L bn khi i "ua %3"5 = m<t s. 'png ch bn c/ th0 nhBn thGy.
1pening times - Gi, mN cua

#hat t mes are you open< #e"re open )rom am to pmH Yon%ay to rr %ay #e"re open )rom iam to pmH seven %ays a #eek are you open on ```< satur%ay sun%ay #hat t me %o you close< #hat t me %o you close to%ay< #hat t me %o you open tomorro#< my g T cda hng mI cda< ch-ng t mI cda t: h s(ng 9=n h ch !uH t: thm Ua 9=n thm s(u ch-ng t mI cda t: ih s(ng 9=n h t* H by ngy trong tu4n cda hng c mI cda vo a khng< thm uy Rh. NhDt my g T cda hng 9ng cda< hm nay my g T cda hng 9ng cda< ngy ma my g T cda hng mI cda<
Selecting goods - :a chcn hng h$a

can ? help you< ?"m eust bro#s ngH thanks ho# much s th s< ho# much are these< ho# much %oes th s cost< ho# much s that ``` n the # n%o#< lamp that"s cheap that"s goo% value that"s e&pens ve %o you sell ```< stamps t c g -p g$ 9@Ac anh/ch khng< cm nH t 9ang &em 9b c( ny bao nh Xu t !n< nhng c( ny bao nh Xu t !n< c( ny g ( bao nh Xu t !n< c( a k a I cda s' bao nh Xu t !n< 9{n r5 thDt 9-ng l 9@Ac hng t*t m g ( l+ r5 9Ft ]u( anh/ch c b(n a khng< tem
%o you have any ```< postcar%s sorryH #e %on"t sell them sorryH #e %on"t have any le)t ?"m look ng )or ``` the shampoo a b rth%ay car% coul% you tell me #here the ``` s< #ash ng up l ]u % #here can ? ) n% the ```< toothpaste have you got anyth ng cheaper< t"s not #hat ?"m look ng )or %o you have th s tem n stock<
b+n c a khng< b@u th =p & n l6 H ch-ng t khng b(n & n l6 H ch-ng t h=t hng rG t 9ang t$m a %4u g3 94u th =p ch-c m:ng s nh nhDt b+n c thE cho t b =t a I 9u khng< n@2c rda b(t t c thE t$m thy a I 9u< kem 9(nh rong anh/ch c c( no r5 hn khng< 9y khng ph thm t 9ang t$m anh/ch ckn hng lo+ ny khng<
%o you kno# any#here else ? coul% try< anh/ch c b =t n no kh(c c b(n khng< %oes t come # th a guarantee< t comes # th a one year guarantee %o you %el ver< ?"ll take t ?"ll take th s anyth ng else< #oul% you l ke anyth ng else< sn phNm ny c bo hnh khng< sn phNm ny 9@Ac bo hnh i nom anh/ch c g ao hng tDn n khng< t s mua sn phNm ny t s mua c( ny ckn g$ na khng< anh/ch ckn mu*n mua g$ na khng<
%a&ing payment - Thanh to-n

are you n the ]ueue< ne&tH please/ %o you take cre% t car%s< can ? pay by che]ue< ?"ll pay n cash anh/ch c 9ang &=p hng khng< & n mT ng@T t =p theo/ anh/ch c nhDn thanh to(n bwng th5 tCn %png khng< t c thE thanh to(n bwng sOc khng< t s tr t !n m1t
?"ll pay by car%
t s tr bwng th5
coul% ? have a rece ptH please< cho t & n g y b Xn nhDn 9@Ac khng< #oul% you l ke a bag< anh/ch c c4n ly t- khng<
]etu'ns and complaints - T'6 li hng v phn nn

?"% l ke to return th s t mu*n tr l+ c( ny ?"% l ke to change th s )or a % ))erent s e t mu*n 9' cc kh(c t %oesn"t #ork t %oesn"t ) t coul% ? have a re)un%< have you got the rece pt< coul% ? speak to the manager< n b hVng n khng v:a t mu*n 9@Ac hon l+ t !n c 9@Ac khng< anh/ch c g y b Xn nhDn khng< hby cho t n chuy,n v2 ng@T ]un lj

7pen Rlose% 7pen hours a %ay spec al o))er sale Rlearance sale Rlos ng %o#n sale Joo% value uuy i get i )ree uuy i get i hal) pr ce te%uce% to clear Ual) pr ce 7ut to lunch uack n i m nutes YI cda Mng cda YI cda g T trong ngy u 9b 91c b ,t J m g ( J m g ( b(n n*t hng c_ J m g ( 9E 9ng t ,m J ( r5 cho hng cht l@Ang cao Yua m3t t1ng m3t J m g ( i nda kh mua c( thm ha J m g ( b(n n*t hng c_ J m g ( m3t nda NghB on tr@a s ]uay l+ sau i ph-t na
shopl )ters # ll be prosecute% n tr3m s b truy t* tr@2c ph(p luDt
bsing a c'edit ca'd - Su d>ng thv t`n d>ng

;nter your L?N Llease #a t temove car% s gnature NhDp mb L?N Su lkng chT t-t th5 ra Rh kj
Ti siZu thY
[ Prang tr@2c Prang sau \ Yua sFm Yua sFm ]u4n (o y l m<t s. c" ti+ng Snh bn c/ th0 '(ng khi i m"! s>m t+ong %i4u th5.
Kinding and as&ing (o' items - T.m v hi #i cDn mua

coul% you tell me #here the ``` s< anh/ch c thE chB cho t a I 9u khng< m lk ch6 by sa brea% counter ]u4y b(nh m$ meat sect on ]u4y tht )roen )oo% sect on ]u4y 9ng l+nh are you be ng serve%< ?"% l ke ``` that p ece o) cheese a sl ce o) p a s & sl ces o) ham some ol ves ho# much #oul% you l ke< grams hal) a k lo t#o poun%s 9b c a phpc vp anh/ch ch@a< t mu*n mua a mNu pho m(t k a m3t m =ng p a s(u m =ng tht eom bng m3t Ct ]u l u anh/ch c4n mua bao nh Xu< g nda cn pao $T L!o 8GL 8e b;ng dwkg&
0t the chec&out - Ti <uDy thanh to-n

that"s ` coul% ? have a carr er bagH please< coul% ? have another carr er bagH c( 9 g ( ` bng cho t & n m3t ch =c t- 9Wng hng 9@Ac khng< cho t & n m3t ch =c t- 9Wng hng na 9@Ac
please< %o you nee% any help pack ng< %o you have a loyalty car%<
khng< anh/ch c c4n g -p &=p 9G vo t- khng< anh/ch c th5 kh(ch hng lu nom khng<

Rheckout tems or less uasket only Rash only vu4y thanh to(n mn 9G ho1c Ct hn qnh r Xng 9E rV 9Wng hng qnh r Xng cho thanh to(n bwng t !n m1t
uest be)ore en% Rht l@Ang 9+t t*t nht tr@2c cu* th(ng ho1c cu* nom no 9 ~se by sd %png tr@2c ngy no 9
%ua sXm <uDn -o

[ Prang tr@2c Prang sau \ P+ s Xu th qch vp v sda cha y l nhng c" n/i h" \ch cho bn khi bn "ua %3" #u6n !o h!y giy 'uL.
Kinding the 'ight siwe - T.m cl vBa vRi m.nh

coul% ? try th s on< coul% ? try these on< coul% ? try these shoes on< t c thE thd ch =c ny 9@Ac khng< t c thE thd ch-ng 9@Ac khng< $khi n/i =- giy5 6"_n5 ho7c khi bn m".n th@ nhi-" hn m<t m/n X& t c thE thd 9 g y ny 9@Ac khng<
%o you #ant to try t on< anh/ch c mu*n thd khng< %o you #ant to try them anh/ch c mu*n thd khng< on< #hat s e are you< cc c.a anh/ch bao nh Xu< #hat s e %o you take< anh/ch ly cc bao nh Xu< ? take a s e ``` i %o you have th s n a s e ```< t ly cc a i anh/ch c hng ny cc a khng<
%o you have these n a s e ```< i %o you have a ) tt ng room< #here"s the ) tt ng room< have you got th s n a smaller s e< have you got th s n a larger s e< coul% you measure my ```< #a st neck chest s that a goo% ) t< t"s much too small t"s a l ttle too small t"s a l ttle too b g t"s much too b g t"s eust r ght they"re eust r ght t %oesn"t ) t they %on"t ) t
anh/ch c nhng 9G ny cc a khng< i I 9y c phkng thd 9G khng< phkng thd 9G I 9u<
anh/ch c 9G ny cc nhV hn khng< anh/ch c 9G ny cc to hn khng<
anh/ch c thE 9o ``` c.a t 9@Ac khng< vkng eo vkng c' vkng ngWc n c v:a khng< n ]u( chDt n h chDt n h r3ng n ]u( chDt n v:a khCt ch-ng v:a khCt n khng v:a ch-ng khng v:a
%a&ing a choice - :a chcn

ho# %o they )eel< %o they )eel com)ortable< t su ts you they su t you anh/ch m1c thy th= no< anh/ch m1c c cm thy %Z chu khng< n v:a v2 anh/ch 9y ch-ng v:a v2 anh/ch 9y
s th s the only colour you"ve got< 9y l mu %uy nht c I 9y < #hat %o you th nk o) these< ? l ke them ? %on"t l ke them ? %on"t l ke the colour #hat are these ma%e o)< are these #ashable< noH they have to be %rycleane% ?"ll take t ?"ll take them ?"ll take th s ?"ll take these anh/ch nghl sao v! nhng c( ny< t thCch ch-ng t khng thCch ch-ng t khng thCch mu c.a n ch-ng lm t: cht l ,u g$< nhng ch =c ny c thE g 1t 9@Ac khng< khngH ph g 1t kh t s ly ch =c 9 t s ly nhng ch =c 9 t s ly ch =c ny t s ly nhng ch =c ny

Yens#ear Qomens#ear or Ka% es#ear Rh l%rens#ear uaby#ear r tt ng room s e s small Y Ye% um K Karge K ;&tralarge MG nam MG n MG tr5 em MG tr5 nhV Lhkng thd 9G Rc s Rc nhV Y Rc v:a K Rc to K Rc 9+
eYch v> v sua ch3a

[ Prang tr@2c Prang sau \ Yua sFm ]u4n (o ung ]uanh thnh ph*
Gene'al 'epai's - Sua ch3a chung chung

%o you kno# #here ? can get my ``` repa re%< anh/ch c b =t ch6 sda a I 9u
#atch camera shoes there"s someth ng #rong # th ``` my #atch th s ra% o %o you %o ``` repa rs< telev s on computer laptop ho# much # ll t cost< #hen # ll t be rea%y< ho# long # ll t take< ? can %o t stra ght a#ay t"ll be rea%y ``` by tomorro# ne&t #eek ? #on"t be able to %o t )or at least t#o #eeks are you able to repa r t< #e can"t %o t here #e"re go ng to have to sen% t back to the manu)acturers t"s not #orth repa r ng my #atch has stoppe% can ? have a look at t< ? th nk t nee%s a ne# battery ?"ve come to collect my ``` #atch computer
khng< 9Gng hG m(y nh g y a b hVng ch6 no 9` 9Gng hG c.a t c( 9 ny anh/ch c sda a khng< t v m(y tCnh m(y tCnh &(ch tay sda h=t bao nh Xu t !n< kh no th$ sda &ong< s mt bao lu< t c thE sda ngay by g T t s sda &ong vo a ngy ma tu4n sau ph mt Ct nht tu4n t m2 sda &ong 9@Ac anh/ch c thE sda n 9@Ac khng< I 9y ch-ng t khng sda 9@Ac ch-ng t s ph gd n v! nh sn &ut chyng 9(ng ph sda l+ 9u 9Gng hG c.a t ch=t rG 9@a t &em 9@Ac khng< t nghl c4n thay p n m2 cho n t 9=n 9E ly l+ a c.a t 9Gng hG m(y tCnh
[hotog'aphy - 2hi/p 6nh

anh/ch c thE rda nh t: ph m ny ra cho t 9@Ac khng< coul% you %evelop th s memory car% anh/ch c thE rda nh t: th5 nh2 ny ra cho t )or me< 9@Ac khng< coul% you %evelop th s ) lm )or me< #oul% you l ke matt or gloss pr nts< anh/ch mu*n rda nh mT hay nh bng< coul% you put a ne# ) lm n the camera )or me< anh/ch c thE lFp cu3n ph m m2 vo m(y nh cho t 9@Ac khng<
0t the d'y cleane's - Ti tim gi8t &h=

coul% ? have th s su t cleane%< anh/ch g 1t cho t b3 com lX ny nhO
ho# much %o you charge )or a sh rt< g 1t m3t ch =c (o s m h=t bao nh Xu t !n<
y l m<t s. c" n/i h" \ch cho bn khi bn m".n s@! 6"_n. Nh2 3 r;ng T inch ng>n hn c5wcm m<t ch2t. coul% you take these trousers up an nch< coul% you take these trousers %o#n an nch< coul% you take these trousers n an nch< coul% you take these trousers out t#o nches< anh/ch sda cho t 9@Ac khng< anh/ch sda cho t 9@Ac khng< anh/ch sda cho t 9@Ac khng< anh/ch sda cho t 9@Ac khng< ch =c ]u4n ny ngFn lXn i nch ch =c ]u4n ny % thXm i nch ch =c ]u4n ny h0p vo i nch ch =c ]u4n ny r3ng ra nch
Shoe 'epai's and &ey cutting - Sua giy v #-nh ch.a &h$a
coul% ? have these shoes repa re%< t mu*n sda 9 g y ny I 9y 9@Ac khng< coul% you put ne# ``` on these shoes anh/ch 9ng thXm thXm cho t c( a m2 vo 9 )or me< g y 9@Ac khng< heels gt soles 9=
coul% ? have th s key cut< coul% ? have these keys cut< ?"% l ke one copy o) each o) theseH please coul% ? have a key r ng<
t mu*n 9(nh ch =c ch$a kha ny I 9y 9@Ac khng< t mu*n 9(nh my ch =c ch$a kha ny I 9y 9@Ac khng< t mu*n 9(nh m6 lo+ thXm m3t c( cho t m3t c( mc ch$a kha 9@Ac khng<
hung <uanh thnh phL

[ Prang tr@2c Prang sau \ qch vp v sda cha P+ phkng thng t n %u lch y l m<t s. c" n/i ti+ng Snh c/ th0 gi2L bn khi bn i th7" "t th nh ph hoc "t th5 t+n5 = nhng bi0n bo thng g7L. #here can ? get a ta& < e&cuse meH #here"s ```< the tour st n)ormat on o)) ce the bus stat on the tra n stat on the pol ce stat on the harbour s there a ``` near here< cashpo nt bank supermarket ha r%ressers chem sts %o you kno# #here there"s an nternet ca)O< %o you kno# #here the ``` embassy s< apanese tuss an s#e% sh t c thE bFt ta& I 9u< & n l6 H a I 9u< von phkng thng t n %u lch b=n &e bujt b=n tu 9Gn cnh s(t b=n cng c a no I g4n 9y khng< m(y r-t t !n ngn hng s Xu th t ,m u*n tc h ,u thu*c b+n c b =t I 9u c ]u(n nternet ca)O khng< b+n c b =t 9+ sm ]u(n a I 9u khng< NhDt Nga Phpy M En

Po#n centre uus stop Pa& s ~n%ergroun% Uosp tal Lubl c l brary Lost o)) ce 8eep o)) the grass Qet pa nt Prung tm thnh ph* M Em %:ng &e bujt M Em 9n Pa& Pu 9 ,n ng4m u,nh v ,n Ph@ v ,n cng c3ng u@u 9 ,n 8hng g zm lXn cV sn @2t
:hng bi0n bo s!" y Fi khi ?c =` trPn ng ni c/ =ch i b< gi2L \ch cho ngi i b<# Kook le)t Nh$n bXn tr( Kook r ght Nh$n bXn ph
Ti ph7ng th=ng tin du lYch

[ Prang tr@2c Prang sau \ ung ]uanh thnh ph* P+ b@u 9 ,n
Kinding accommodation - T.m ch" N

#e"re look ng )or accommo%at on ch-ng t 9ang t$m ch6 I #e nee% some#here to stay ch-ng t c4n m3t n 9E I %o you have a l st o) ```< hotels uus $=i+t t>t c4! be% an% break)astsh youth hostels camps tes #hat sort o) accommo%at on are you look ng )or< anh/ch c %anh s(ch c(c a khng< kh(ch s+n nh nghB c phpc vp ba s(ng $loi nh nghe nh gi rm c/ b!o gXm b! sng trong ti-n Lhpng& nh nghB cho thanh n Xn 9a 9 Em cho cFm tr+ anh/ch c4n t$m lo+ ch6 I no<
can you book accommo%at on )or anh/ch c thE 91t ch6 I cho t 9@Ac khng< me<
Getting a'ound - )i l7ng v7ng

%o you have a map o) the ```< c ty to#n #here"s the ```< c ty centre art gallery museum ma n shopp ng area market ra l#ay stat on #hat"s the best #ay o) gett ng aroun% the c ty< #here can ? h re a car< anh/ch c bn 9G c.a a khng< thnh ph* th trn a I 9u< trung tm thnh ph* phkng tr En lbm ngh, thuDt bo tng khu mua sFm chCnh chA ga tu hVa 9 ]uanh thnh ph* theo c(ch no l t*t nht< t c thE thuX &e t I 9u<
;vents and activities - C-c s &in v hot #Jng

#hat are you ntereste% n< are there any ``` on at the moment< e&h b t ons cultural events sport ng events are there any ```< e&curs ons tours %ay tr ps s there a c ty tour< coul% you tell us #hat"s on at the ```< c nema theatre concert hall opera house can ? book t ckets here< anh/ch ]uan tm 9=n llnh vWc no< h ,n g T c a no 9ang % Zn ra khng< tr En lbm sW k ,n von ha sW k ,n thE thao c a no 9@Ac t' chmc khng< chuy=n tham ]uan ngFn chuy=n tham ]uan vkng ]uanh chuy=n 9 theo ngy c chuy=n tham ]uan ]uanh thnh ph* no khng< anh/ch c thE cho t b =t a 9ang ch =u g$ khng< r+p ch =u ph m nh h(t phkng hka nh+c nh h(t opera t c thE 91t vO I 9y khng<
%o you have any brochures on ```< local attract ons
anh/ch c ]uyEn h@2ng %zn no v! a khng< c(c 9a 9 Em thu h-t trong khu vWc
can you recommen% a goo% restaurant< anh/ch c thE gA j m3t nh hng t*t 9@Ac khng<
Ti b+u #in
[ Prang tr@2c Prang sau \ P+ phkng thng t n %u lch P+ ngn hng :hng c" ti+ng Snh ny s` gi2L bn khi bn m".n m"! tDm5 g@i th5 = s@ 'Ang cc 'ch =A khc R 8u i$n.
[ostal se'vices - eYch v> b+u #in

x =ng 6".c Snh5 c/ h!i loi b" Lh\ ch\nh y Jng nhGt = Jng h!i. noi Jng nhGt nh!nh hn. ho# much s a r rst Rlass stamp< tem U+ng nht g ( bao nh Xu t !n<
ho# much s a secon% Rlass stamp< tem Ung ha g ( bao nh Xu t !n< ?"% l ke ```H please an envelope a packet o) envelopes a e ))y bag coul% ? have ```H please< a r rst Rlass stamp a secon% Rlass stamp a book o) r rst Rlass stamps some r rst Rlass stamps ho# many #oul% you l ke< ho# many are there n a book< ?"% l ke to sen% th s to ``` Rana%aRana%a ?"% l ke to sen% th s parcel to ``` ura l t mu*n mua a m3t ch =c phong b$ m3t tDp phong b$ m3t ch =c phong b$ c 9,m lt cho t mua a m3t ch =c tem U+ng nht m3t ch =c tem U+ng ha m3t tDp tem U+ng nht v c( tem U+ng nht anh/ch mu*n mua bao nh Xu< trong m3t tDp c bao nh Xu c( < t mu*n gd c( ny 9=n a Rana%a t mu*n gd g hng ny 9=n a ura l
ho# much # ll t cost to sen% th s letter to ```< the ~n te% states can you put t on the scalesH please< ?"% l ke to sen% th s letter by ``` tecor%e% qel very spec al qel very
gd th@ ny 9=n a h=t bao nh Xu t !n< Y anh/ch 91t n lXn cn 9 t mu*n gd th@ ny bwng %ch vp a RhuyEn ph(t c theo %| $khi ch"y0n c_n c/ ch k3& RhuyEn ph(t 91c b ,t $ch"y0n Lht trong ngy hFm s!" trong =ng 6".c Snh5 ?c -n b( n+" thGt lc ho7c h ng h/c& hkm b@u 9 ,n I 9u< mu*n c( ny 9=n ``` kp J (ng s nh th$ t ph gd mu3n nht l kh no< Mmc o t 9=n 9E ly hng gd
#here"s the postbo&< #hat"s the last %ate ? can post th s to ``` to arr ve n t me )or Rhr stmas< Jermany >ustral a ?"ve come to collect a parcel
1the' se'vices - 2h3ng dYch v> &h-c

?"% l ke to pay th s b ll t mu*n thanh to(n ha 9n ny
?"% l ke to sen% some money to ``` t mu*n gd Ct t !n 9=n ``` Lolan% ua Kan ?n% a n M3 %o you sell ```< postcar%s b rth%ay car%s Rhr stmas car%s ?"% l ke to get a PS l cence ? nee% to rene# my PS l cence I 9y c b(n a khng< b@u th =p th ,p s nh nhDt th ,p J (ng s nh t mu*n 9ong kj g y phOp &em PS t mu*n g a h+n g y phOp &em PS
can you ) ll n th s )ormH please< anh/ch hby 9 !n vo 9n ny %o you have a ```< photo booth photocop er I 9y c a khng< b*t chpp nh m(y photocopy

r rst Rlass secon% Rlass ?nternat onal > rma l U+ng nht U+ng ha Ph@ gd 9 ]u*c t= Ph@ gd 9@Tng hng khng
Ti ng4n hng
[ Prang tr@2c Prang sau \ P+ b@u 9 ,n P+ h ,u tc y l m<t s. c" n/i bn c_n s@ 'Ang khi bn +n ngn h ng ho7c c_n '(ng "!9 +:t ti(n.
%a&ing t'ansactions - Ti/n hnh giao dYch

?"% l ke to # th%ra# iH please ? #ant to make a # th%ra#al ho# #oul% you l ke the money< n tensH please gten poun% notesh coul% you g ve me some smaller notes< ?"% l ke to pay th s nH please ?"% l ke to pay th s che]ue nH please t mu*n r-t i bng t mu*n r-t t !n anh/ch mu*n t !n lo+ no< cho t lo+ t !n i bng anh/ch c thE cho t m3t Ct t !n lo+ nhV 9@Ac khng< t mu*n bV t !n vo t khon t mu*n bV sOc ny vo t khon
ho# many %ays # ll t take )or the che]ue ph mt bao lu th$ sOc m2 9@Ac thanh to(n< to clear< have you got any ```< %ent ) cat on ?q $!bbrD=i!tion oC %ent ) cat on& ?"ve got my ``` passport %r v ng l cence ?q car% anh/ch c a khng< g y tT tfy thn ?q t c a h3 ch =u bwng l( &e chmng m nh th@
your account"s over%ra#n
t khon c.a anh ch b r-t ]u( s* %@
?"% l ke to trans)er some money to th s t mu*n chuyEn t !n sang t khon ny account coul% you trans)er i )rom my current anh/ch chuyEn cho t i bng t: t account to my %epos t account< khon vbng la sang t khon t !n gd c.a t
1the' se'vices - C-c dYch v> &h-c

?"% l ke to open an account ?"% l ke to open a personal account ?"% l ke to open a bus ness account coul% you tell me my balanceH please< coul% ? have a statementH please< ?"% l ke to change some money ?"% l ke to or%er some )ore gn currency #hat"s the e&change rate )or euros< ?"% l ke some ``` euros ~s %ollars t mu*n mI t khon t mu*n mI t khon c( nhn t mu*n mI t khon %oanh ngh ,p & n anh/ch cho t b =t s* %@ t khon c.a t cho t & n bng sao kX t mu*n 9' m3t Ct t !n t mu*n mua m3t Ct ngo+ t, tB g ( 9' sang 9Gng euro l bao nh Xu< t mu*n m3t Ct a t !n euro t !n 9 la Y
coul% ? or%er a ne# che]uebookH please< cho t & n m3t ]uyEn s' sOc m2 ?"% l ke to cancel a che]ue ?"% l ke to cancel th s stan% ng or%er t mu*n h.y c( sOc ny t mu*n h.y l,nh chT ny
1the' use(ul ph'ases - %Jt sL c4u n$i h3u d>ng

#here"s the nearest cash mach ne< m(y r-t t !n g4n nht I 9u<
#hat"s the nterest rate on th s account< lb sut c.a t khon ny l bao nh Xu< #hat"s the current nterest rate )or personal lb sut h ,n t+ cho khon vay c( nhn l bao loans< nh Xu< ?"ve lost my bank car% ? #ant to report a ``` lost cre% t car% stolen cre% t car% t b mt th5 ngn hng t mu*n b(o l 9b b a mt th5 tCn %png mt th5 tCn %png
#e"ve got a eo nt account
ch-ng t c m3t t khon chung
?"% l ke to tell you about a change o) a%%ress t mu*n thng b(o thay 9' 9a chB coul% ? make an appo ntment to see ```< the manager a ) nanc al a%v sor ?"% l ke to speak to someone about a mortgage cho t 91t lch h0n g1p a ng@T ]un lj ng@T t@ vn t chCnh t mu*n g1p a 9 9E bn v! v ,c th= chp
bsing a cash machine - Su d>ng m-y 't tiOn

?nsert your car% ;nter your L?N ?ncorrect L?N ;nter Rorrect Rancel Q th%ra# cash 7ther amount Llease #a t nour cash s be ng counte% ?nsu)) c ent )un%s ualance 7n screen Lr nte% M@a th5 vo NhDp mb L?N Yb L?N sa NhDp M-ng U.y t-t t !n s* t !n kh(c Su lkng 9A Mang 9=m t !n c.a b+n 8hng 9. t !n s* %@ PrXn mn h$nh Mb n &ong
>nother serv ce< qch vp kh(c< Qoul% you l ke a rece pt< u+n c mu*n ly g y b Xn nhDn khng< temove car% vu t t-t th5 ra Pho(t
Ti hiu t$c
[ Prang tr@2c Prang sau \ P+ ngn hng P+ von phkng bt 93ng sn
y l m<t s. c" n/i ti+ng Snh bn c_n '(ng khi i c>t t/c ho7c nh"<m t/c R hi$u t;c. ?"% l ke a ha rcutH please %o ? nee% to book< are you able to see me no#< #oul% you l ke to make an appo ntment< #oul% you l ke me to #ash t< #hat #oul% you l ke< ho# #oul% you l ke me to cut t< ?"ll leave t to you ?"% l ke ``` a tr m a ne# style a perm a )r nge some h ghl ghts t coloure% eust a tr mH please ho# short #oul% you l ke t< not too short ]u te short very short gra%e one gra%e t#o gra%e three gra%e )our completely shaven %o you have a part ng< that"s ) neH thanks t mu*n cFt tc t c c4n 91t lch tr@2c khng< anh/ch c thE lm by g T khng< anh/ch c mu*n 91t lch h0n khng< anh/ch c mu*n g3 khng< anh/ch mu*n lm g$< anh/ch mu*n cFt th= no< tfy anh/ch t mu*n a tBa cFt k Eu m2 u*n ]uon m( ng* nhu3m h ghl ght nhu3m chB c4n tBa th anh/ch mu*n tc ngFn mmc no< khng ngFn ]u( h ngFn rt ngFn ngFn mmc m3t $co 8ong cpn zmm& ngFn mmc ha $co 8ong cpn ,mm& ngFn mmc ba $co 8ong cpn Qmm& ngFn mmc b*n $co 8ong cpn Tcmm& c+o tr^c anh/ch c r ng khng< cm nH th= l 9@Ac
#hat colour #oul% you l ke< anh/ch thCch mu g$< #h ch o) these colours #oul% you l ke< anh/ch thCch mu no trong nhng mu ny< #oul% you l ke t blo#%r e%< anh/ch c mu*n sy kh khng<
coul% you tr m my bear%H please< coul% you tr m my moustacheH please< #oul% you l ke anyth ng on t< a l ttle #a& some gel some ha rspray noth ngH thanks ho# much s that<
anh/ch tBa cho t b3 ru anh/ch tBa cho t b3 r a anh/ch mu*n b g$ lXn tc< m3t Ct s(p m3t Ct gel m3t Ct gm &t tc khng g$ cH cm n tt c h=t bao nh Xu t !n<

Ua r%ressers U ,u tc n uarbers U ,u tc nam
Ti vMn ph7ng bHt #Jng s6n

[ Prang tr@2c Prang sau \ P+ h ,u tc PhT g an rnh v c(ch g trC
eiscussing you' 'e<ui'ements - 2$i vO c-c yZu cDu cPa bn

#hat k n% o) accommo%at on are you look ng )or< ?"m look ng )or ``` a )lat an apartment a sem %etache% house a %etache% house a terrace% house a cottage a bungalo# ? only nee% a ``` onebe%roome% )lat stu% o )lat anh/ch 9ang t$m lo+ nh nh@ th= no< t 9ang t$m a m3t con h3 m3t con h3 m3t ng nh c chung t@Tng m3t bXn v2 nh kh(c m3t ng nh khng chung t@Tng v2 nh no c m3t ng nh trong m3t %by m3t ng nh I nng thn m3t ng nh g6 m3t t4ng t c4n m3t a con h3 m3t phkng ng. m3t con h3 nhV chB c m3t phkng
are you look ng to buy or to rent< #h ch area are you th nk ng o)< someth ng not too )ar )rom the c ty centre ho# much are you prepare% to pay< #hat"s your bu%get< #hat pr ce range are you th nk ng o)< ho# many be%rooms %o you #ant<
anh/ch 9ang t$m mua hay thuX nh< anh/ch mu*n ch^n khu vWc no< n no 9 khng ]u( &a trung tm anh/ch c thE tr 9@Ac mmc bao nh Xu< anh/ch c kh nong t chCnh bao nh Xu< anh/ch mu*n g ( trong khong bao nh Xu< anh/ch mu*n nh c bao nh Xu phkng ng.<
t"s got t#o be%roomsH a k tchenH a l v ng nh ny c ha phkng ng.H m3t phkng b=pH m3t roomH an% a bathroom phkng kh(chH v m3t phkng tFm are you look ng )or )urn she% or un)urn she% accommo%at on< %o you #ant a mo%ern or an ol% property< %o you #ant a ```< gar%en garage park ng space are you go ng to nee% a mortgage< have you got a property to sell< are you a cash buyer< %o you #ant us to put you on our ma l ng l st< anh/ch mu*n t$m ch6 I c 9G 9+c hay khng c 9G 9+c trong nh< anh/ch mu*n mua nh k Eu h ,n hay hay k Eu c'< anh/ch c mu*n nh c a khng< v@Tn ga ra khu 96 &e anh/ch c c4n vay th= chp khng< anh/ch c nh 9t mu*n b(n khng< anh/ch s tr bwng t !n m1t < anh/ch c mu*n c tXn trong %anh s(ch ch-ng t gd th@ kh no c thng t n g$ khng<
;n<ui'ing about a p'ope'ty - Fi th=ng tin vO nh #Ht

ho# much s the rent< #hat"s the ask ng pr ce< s the pr ce negot able< are they # ll ng to negot ate< g ( thuX bao nh Xu< g ( 9@a ra l bao nh Xu< g ( ny c th@ng l@Ang 9@Ac khng< h^ c sn lkng th@ng l@Ang g ( khng<
ho# long has t been on the market< s there a ``` school nearby< pr mary secon%ary
nh ny 9@Ac rao b(n bao lu rG < c tr@Tng a no g4n nh khng< cp i cp
ho# )ar s t )rom the nearest stat on< t: b=n g4n nht vo nh bao &a< are there any local shops< ]uanh nh c cda hng no khng< #hat are the car park ng arrangements< 96 &e vo nh th= no< #hat sort o) v e# %oes t have< #hat )loor s t on< nh nh$n ra ]uang cnh no< nh I t4ng my<
Nh2 3 r;ng R =ng 6".c Snh5 t_ng ng!ng m7t ng gKi l t_ng tr1t5 = t_ng m<t l t_ng R trPn /. t"s on the ``` groun% )loor ) rst )loor secon% )loor th r% )loor are pets allo#e%< ?"% l ke to have a look at th s property #hen #oul% you be ava lable to v e# the property< the rent"s payable monthly n a%vance there"s a %epos t o) one month"s rent ho# soon #oul% you be able to move n< t"s not #hat ?"m look ng )or ?"% l ke to make an o))er ?"ll take t nh I a t4ng tr,t t4ng m3t t4ng ha t4ng ba t c 9@Ac phOp nu vDt nu trong nh khng< t mu*n 9 &em nh ny kh no th$ anh/ch rnh 9E 9 &em nh 9@Ac< t !n thuX nh s tr tr@2c hng th(ng ph 91t c^c m3t th(ng t !n nh kh no anh/ch c thE chuyEn 9=n< c( ny khng ph c( t c4n t$m t mu*n tr g ( t s nhDn nh ny
#e"ll take t
ch-ng t s nhDn nh ny

ror sale Po let ~n%er o))er sol% te%uce% Ne# pr ce 7))ers aroun% H 7))ers n e&cess o) iH H ono $=i+t t>t c4! or nearest o))er& L7> $=i+t t>t c4! pr ce on appl cat on& tao b(n Rho thuX Mang 9@Ac tr g ( Mb b(n U+ g ( J ( m2 Mang 9@Ac tr g ( khong ` bng Mang 9@Ac tr g ( hn i` bng khong ` J ( khng n Xm y=t
ii p# $=i+t t>t c4! per #eek& ii bng m6 tu4n pcm $=i+t t>t c4! per calen%ar month& bng m6 th(ng
Th,i gian '6nh v c-ch gi6i t'`

[ Prang tr@2c P+ von phkng bt 93ng sn #here"s the ```< c nema theatre art gallery museum concert hall sta% um Prang sau \ Yua vO a I 9u< r+p ch =u ph m nh h(t phkng tr En lbm ngh, thuDt bo tng phkng hka nh+c sn vDn 93ng cDu c mu*n 9 ch t* nay khng<
%o you #ant to go out ton ght<
let"s go to ``` ch-ng m$nh 9 a nhO the pub u*ng r@Au the c nema &em ph m the theatre nh h(t a concert nghe hka nh+c a n ghtclub cu l+c b3 9Xm #hat"s on at the ```<I a 9ang ch =u g$<
R nema r+p ch =u ph m Pheatre nh h(t s there anyth ng goo% on<ngo r+p c g$ hay khng< shall #e go ```<ch-ng m$nh 9 a nhO/ s# mm ng b skat ng tr@At bong uo#l ng bo#l ng shall #e go )or a #alk<ch-ng m$nh 9 %+o nhO/ shall #e go )or a b ke r %e<ch-ng m$nh 9+p &e %+o ch nhO/ ?"% l ke to h re a b ke m$nh mu*n thuX &e 9+p
%ua vq
[ Prang tr@2c Prang sau \ PhT g an rnh v c(ch g trC P+ r+p ch =u ph m
0s&ing (o' tic&ets - Fi mua vq

%o #e nee% to book< ch-ng t c c4n ph 91t tr@2c khng<
#hat t ckets %o you have ava lable< c(c anh/ch c lo+ vO no< ?"% l ke t#o t cketsH please ?"% l ke t#o t ckets )or ``` tomorro# n ght ne&t satur%ay ?"% l ke )our t ckets to see ``` Kes Y sOrables ?"m sorryH t"s )ully booke% sorryH #e"ve got noth ng le)t ho# much are the t ckets< s there a % scount )or ```< stu%ents sen or c t ens the unemploye% t mu*n mua ha vO t mu*n mua ha vO cho a t* ma thm uy tu4n sau t mu*n mua b*n vO &em a vI Nhng ng@T kh*n kh' t rt t =cH 9b kCn ch6 rG rt t =cH ch-ng t khng ckn vO nhng vO ny bao nh Xu t !n c g m g ( cho a khng< s nh v Xn ng@T g ng@T tht ngh ,p
#here #oul% you l ke to s t< near the )ront near the back some#here n the m %%le
anh/ch mu*n ngG ch6 no< g4n phCa trXn g4n phCa %@2 khu gh= g a
%a&ing payment - Thanh to-n

ho# #oul% you l ke to pay< can ? pay by car%< #hat"s your car% number< #hat"s the e&p ry %ate< #hat"s the start %ate< #hat"s the secur ty number on the back< please enter your L?N #here %o ? collect the t ckets< the t ckets #ere very cheap the t ckets #ere e&pens ve anh/ch thanh to(n bwng g$< t c thE tr bwng th5 9@Ac khng< s* th5 c.a anh/ch l g$< ngy h=t h+n c.a th5 l bao g T< ngy bFt 94u c.a th5 l bao g T< mb s* an ton I phCa sau th5 l g$< vu lkng nhDp mb L?N t ly vO I 9u< vO rt r5 vO rt 9Ft

P cket o)) ce vu4y b(n vO uo& o)) ce vu4y b(n vO to# seat Ung Jh=
Ti 'p chi/u phim

[ Prang tr@2c Yua vO Prang sau \ P+ nh h(t
Choosing a (ilm - Chcn phim

#hat"s on at the c nema< r+p 9ang ch =u ph m g$< s there anyth ng goo% on at the c nema< c g$ hay ch =u t* nay khng<
#hat"s th s ) lm about< have you seen t< #ho"s n t< t"s ``` a thr ller a come%y a romant c come%y a horror ) lm a %ocumentary an an mat on a #ar ) lm a #estern a sc ence ) ct on ) lm a )ore gn ) lm t"s n ``` rrench span sh # th ;ngl sh subt tles t"s eust been release% t"s been out )or about t#o months t"s meant to be goo%
ph m ny c n3 %ung v! c( g$< b+n 9b &em ph m ny ch@a< a 9ng ph m ny< 9y l a ph m t3 ph+m ly k ph m h ph m h t$nh cm ph m k nh % ph m t l ,u ph m ho+t h$nh ph m ch =n tranh ph m ph@ng Py ph m khoa h^c v Zn t@Ing ph m n@2c ngo 9y l ph m t =ng a Lh(p Py uan Nha c php 9! t =ng >nh ph m ny m2 9@Ac cng ch =u ph m ch =u 9@Ac khong th(ng rG ph m ny 9@Ac cng ch-ng 9(nh g ( cao
0t the cinema - T'ong 'p chi/u phim

shall #e get some popcorn< salte% or s#eet< ch-ng m$nh on bVng ng nhO< m1n hay ng^t<
%o you #ant anyth ng to %r nk< cDu mu*n u*ng g$ khng< #here %o you #ant to s t< near the back near the )ront n the m %%le cDu mu*n ngG 9u< phCa cu* phCa trXn khong g a
eiscussing the (ilm - Un luWn vO bJ phim
#hat % % you th nk< ? eneoye% t t #as great t #as really goo% t #asn"t ba% ? thought t #as rubb sh
cDu nghl th= no v! b3 ph m< m$nh thCch ph m ny ph m rt tuy,t ph m thWc sW rt hay ph m khng t, lFm m$nh nghl ph m ny ]u( ch(n
t #as one o) the best ) lms ?"ve 9y l m3t trong nhng b3 ph m hay nht m m$nh 9b seen )or ages &em trong su*t m3t thT g an % t ha% a goo% plot the plot #as ]u te comple& t #as too slo#mov ng t #as very )astmov ng the act ng #as ``` e&cellent goo% poor terr ble he"s a very goo% actor she"s a very goo% actress ph m ny c n3 %ung hay n3 %ung ph m kh( phmc t+p % Zn b =n trong ph m chDm ]u( % Zn b =n trong ph m nhanh ]u( % Zn &ut a rt &ut sFc t*t kOm t, k nh kh.ng anh y l m3t % Zn v Xn rt g V c y l m3t % Zn v Xn rt g V

screen Yn h$nh
Ti nh h-t
[ Prang tr@2c Prang sau \ P+ r+p ch =u ph m P+ cu l+c b3 9Xm s there anyth ng on at the theatre a nh h(t c ch@ng tr$nh g$ khng< ```< ton ght t* nay th s #eek tu4n ny th s month th(ng ny #hen"s the play on unt l< vI kch s 9@Ac ch =u 9=n kh no<
#ho"s n t< #hat type o) pro%uct on s t< t"s ``` a come%y a trage%y a mus cal an opera have you seen t be)ore<
% Zn v Xn no 9ng trong vI kch< vI kch thu3c lo+ h$nh g$< 9y l a vI h kch vI b kch vI nh+c kch opera cDu 9b &em bao g T ch@a<
#hat t me %oes the per)ormance my g T th$ bu' b Eu % Zn bFt 94u< start< #hat t me %oes t ) n sh< kh no th$ vI kch k=t th-c< #here"s the cloakroom< phkng 9E m_ (o I 9u< anh/ch c mu*n ly tT g 2 th ,u ch@ng #oul% you l ke a programme< tr$nh khng< coul% ? have a programmeH please< cho t & n m3t tT g 2 th ,u ch@ng tr$nh shall #e or%er some %r nks )or the nterval< #e"% better go back to our seats % % you eneoy t< kh no g lao b^n m$nh 9 mua 9G u*ng nhO/ b^n m$nh nXn trI l+ ch6 ngG th cDu c thCch khng<

stalls R rcle ualcony uo&es Ung gh= g4n sn khu Ung gh= &=p vkng Ung gh= t4ng trXn Jh= l r Xng
Ti c4u lc bJ #Zm
[ Prang tr@2c Prang sau \ P+ nh h(t uo tng v trung tm tr@ng by
Going clubbing - )i c4u lc bJ
%o you #ant to go to a club ton ght< cDu c mu*n 9 cu l+c b3 t* nay khng< %o you kno# any goo% clubs near here< cDu c b =t cu l+c b3 no hay g4n 9y khng< #hat t me are you open unt l< #hat t me %o you close< ho# much s t to get n< #hat sort o) mus c s t< #hat"s on ton ght< %o you have any l ve mus c ton ght< #hat n ghts are you open< I 9y mI cda 9=n my g T< I 9y my g T 9ng cda< vO vo cda bao nh Xu t !n< 9y l lo+ nh+c g$< t* nay c ch@ng tr$nh g$< I 9y c b Eu % Zn nh+c s*ng t* nay khng< I 9y mI cda nhng t* no<
?n the club - T'ong c4u lc bJ

#here"s the cloakroom< phkng v, s nh I 9u<
#hat %o you th nk o) the q< cDu nghl th= no v! ng@T ph* nh+c< the mus c"s great/ t"s very l vely ton ght t"s a b t empty t"s %ea% n here $sl!ng& nh+c rt hay/ t* nay rt s 93ng t* nay h vFng trong ny yXn l1ng ]u(
#here"s the bar< ]u4y r@Au I 9u< there"s a long ]ueue at the bar ch6 ]u4y r@Au c rt nh !u ng@T &=p hng t"s too lou% t"s too hot n here are you rea%y to go home< ?"m go ng home nh+c to ]u( trong ny nng ]u( cDu chuNn b v! ch@a< m$nh chuNn b v! 9y
U6o tng v t'ung t4m t'+ng by

Prang sau \ P+ cu l+c b3 9Xm smc khVe [ Prang tr@2c
1n a''ival - Qhi #/n n5i

ho# much s t to get n< s there an a%m ss on charge< only )or the e&h b t on #hat t me %o you close< the museum"s close% on Yon%ays can ? take photographs< #oul% you l ke an au% ogu %e< are there any gu %e% tours to%ay< #hat t me %oes the ne&t gu %e% tour start< #here"s the cloakroom< #e have to leave our bags n the cloakroom %o you have a plan o) the museum< vO vo trong bao nh Xu t !n< vo trong c mt phC khng< l* %nh r Xng cho phkng tr@ng by my g T c(c anh/ch 9ng cda< bo tng 9ng cda vo thm Ua hng tu4n t c thE chpp nh 9@Ac khng< anh/ch c c4n b3 9m h@2ng %zn khng< hm nay c bu' tham ]uan c h@2ng %zn no khng< my g T th$ bu' tham ]uan c h@2ng %zn t =p theo bFt 94u< phkng 9E 9G I 9u< ch-ng t ph 9E t- trong phkng 9E 9G c(c anh/ch c s 9G bo tng khng<
?nside the museum o' galle'y - UZn t'ong b6o tng ho8c ph7ng t'+ng by
#ho"s th s pa nt ng by< th s museum"s got a very goo% collect on o) ``` o l pa nt ngs #atercolours portra ts lan%scapes sculptures anc ent art )acts pottery %o you l ke ```< mo%ern art a v bmc tranh ny< bo tng c m3t b3 s@u tDp a rt hay tranh sn %4u tranh mu n@2c tranh chn %ung tranh phong cnh 9 Xu khFc c' vDt 9G g*m cDu c thCch a khng< ngh, thuDt h ,n 9+
class cal pa nt ngs mpress on st pa nt ngs
tranh c' 9 En tranh theo tr@Tng ph( n t@Ang

rree a%m ss on So cda m Zn phC No photography 8hng chpp nh Rloakroom Ra)O J )t shop Lhkng 9E (o m_ vu(n Ra)O Rda hng ]u t1ng
SIc &he
[ Prang tr@2c Prang sau \ uo tng v trung tm tr@ng by P+ h ,u thu*c :hng c" n/i ti+ng Snh ny c/ th0 rGt h" \ch cho bn khi bn n/i =- %<c kh=. c4! mBnh.
eesc'ibing symptoms - %= t6 c-c t'iu chIng

#hat"s the matter< ?"m not )eel ng #ell ?"m not )eel ng very #ell ? )eel ll ? )eel s ck ?"ve cut mysel) cDu b lm sao< m$nh cm thy khng khVe m$nh cm thy khng 9@Ac khVe lFm m$nh thy *m m$nh thy *m m$nh b 9mt tay gtW m$nh lm 9mth
?"ve got a hea%ache m$nh b 9au 94u ?"ve got a spl tt ng hea%ache m$nh b nhmc 94u nh@ b-a b' ?"m not #ell ?"ve got )lu ?"m go ng to be s ck ?"ve been s ck m$nh khng khVe m$nh b c-m m$nh sFp b *m g4n 9y m$nh b *m
?"ve got a pa n n my ``` neck my ``` are hurt ng )eet knees my back hurts
m$nh b 9au a c' a m$nh b 9au chn 94u g* l@ng m$nh b 9au
1the' use(ul ph'ases - 2h3ng c4u n$i h3u `ch &h-c

have you got any ```< pa nk llers paracetamol asp r n plasters ho# are you )eel ng< are you )eel ng alr ght< are you )eel ng any better< ? hope you )eel better soon get #ell soon/ ? nee% to see a %octor ? th nk you shoul% go an% see a %octor %o you kno# a goo% ```< %octor %ent st %o you kno# #here there"s an alln ght chem sts< cDu c a khng< thu*c g m 9au thu*c paracetamol thu*c asp r n bong %(n by g T cDu thy th= no< by g T cDu c thy 'n khng< by g T cDu 9b thy 9c hn ch@a< m$nh mong cDu nhanh khVe l+ nhanh khVe nhO/ m$nh c4n 9 kh(m b(c sl m$nh nghl cDu nXn 9 g1p cDu c b =t a no g V khng< b(c sl nha sl cDu c b =t I 9u c h ,u thu*c b(n su*t 9Xm khng<
Ti hiu thuLc
[ Prang tr@2c smc khVe ?"% l ke some ``` toothpaste Prang sau \ P+ phkng kh(m b(c sl t mu*n mua a kem 9(nh rong
paracetamol ?"ve got a prescr pt on here )rom the %octor have you got anyth ng )or ```< col% sores a sore throat chappe% l ps a cough travel s ckness athlete"s )oot can you recommen% anyth ng )or a col%< ?"m su))er ng )rom ``` hay )ever n% gest on % arrhoea ?"ve got a rash
thu*c paracetamol t c 9em theo 9n thu*c c.a b(c sl anh/ch c thu*c no cha ``` khng< b,nh r3p m 9au h^ng n5 m ho say &e nm chn anh/ch c thE g 2 th ,u thu*c no cha cm khng< t 9ang b ``` s*t mfa kh kh t Xu t Xu chy t b ph(t ban
you coul% try th s cream anh/ch c thE thd lo+ kem b ny ) t %oesn"t clear up a)ter a #eekH you shoul% see your %octor n=u sau m3t tu4n khng khV H anh/ch nXn 9 kh(m b(c sl have you got anyth ng to help me stop smok ng<anh/ch c thu*c g$ g -p t bV thu*c khng< have you tr e% n cot ne patches<anh/ch 9b thd cao %(n n ct n ch@a< can ? buy th s # thout a prescr pt on<t c thE mua kh khng c 9n thu*c khng< t"s only ava lable on prescr pt on c( ny chB b(n kh c 9n thu*c c.a b(c sl %oes t have any s %ee))ects<c( ny c t(c %png php khng< t can make you )eel %ro#sy n c thE kh =n anh/ch buGn ng. you shoul% avo % alcohol anh/ch nXn tr(nh r@Au b a ?"% l ke to speak to the pharmac stH please cho t & n g1p %@Ac sl
Ti ph7ng &h-m b-c sx

[ Prang tr@2c Prang sau \ P+ h ,u thu*c P+ phkng kh(m nha khoa
0t the 'eception - Ti <uDy lf t4n
?"% l ke to see a %octor %o you have an appo ntment< s t urgent< ?"% l ke to make an appo ntment to see qr ``` tob nson %o you have any %octors #ho speak ```< span sh %o you have pr vate me% cal nsurance< have you got a ;uropean Uealth ?nsurance car%< please take a seat the %octor"s rea%y to see you no#
t mu*n g1p b(c sl anh/ch c lch h0n tr@2c khng< c khNn cp khng< t mu*n h0n g1p b(c sl a tob nson I 9y c b(c sl no n t =ng a khng< Py uan Nha anh/ch c bo h Em y t= c( nhn khng< anh/ch c th5 uo h Em n t= Rhu u khng< & n mT ngG b(c sl c thE kh(m cho anh/ch by g T
eiscussing symptoms - Un vO c-c t'iu chIng

ho# can ? help you< #hat"s the problem< #hat are your symptoms< ?"ve got a ``` temperature sore throat hea%ache rash ?"ve been )eel ng s ck ?"ve been hav ng hea%aches ?"m very congeste% my eo nts are ach ng ?"ve got % arrhoea ?"ve got a lump ?"ve got a s#ollen ``` ankle t c thE g -p g$ 9@Ac anh/ch< anh/ch c vn 9! g$< anh/ch c tr ,u chmng g$< t b a s*t v Xm h^ng 9au 94u ph(t ban g4n 9y t cm thy m,t g4n 9y t b 9au 94u t b sung huy=t c(c kh2p c.a t rt 9au t b t Xu chy t b u lG a c.a t b s@ng mFt c( chn
?"m n a lot o) pa n ?"ve got a pa n n my ``` back chest ? th nk ?"ve pulle% a muscle n my leg ?"m ``` asthmat c % abet c ep lept c ? nee% ``` another nhaler some more nsul n ?"m hav ng % )) culty breath ng ?"ve got very l ttle energy ?"ve been )eel ng very t re% ?"ve been )eel ng %epresse% ?"ve been hav ng % )) culty sleep ng ho# long have you been )eel ng l ke th s< ho# have you been )eel ng generally<
t 9au lFm t b 9au I a l@ng ngWc t nghl t b s( chn cho cong c t b ``` hen t Eu 9@Tng 93ng k nh t c4n ``` m3t c( *ng hCt kh(c m3t Ct nsul n na t 9ang b kh thI t 9ang b y=u smc %+o ny t cm thy rt m,t %+o ny t cm thy rt ch(n nn %+o ny t b kh ng. anh/ch 9b cm thy nh@ th= bao lu rG < nh$n ch-ng anh/ch cm thy th= no<
s there any poss b l ty you m ght be pregnant< l ,u c ph ch 9ang c tha khng< ? th nk ? m ght be pregnant t nghl t c thE 9ang c tha %o you have any allerg es< ?"m allerg c to ant b ot cs are you on any sort o) me% cat on< ? nee% a s ck note anh/ch c b % mng khng< t b % mng v2 thu*c kh(ng s nh anh/ch c 9ang u*ng thu*c g$ khng< t c4n g y chmng nhDn *m
Ueing e!amined - Qh-m bnh

can ? have a look< #here %oes t hurt< 9E t kh(m &em anh/ch b 9au ch6 no<
t hurts here
t 9au I 9y
%oes t hurt #hen ? press here< anh/ch c thy 9au kh t n vo 9y khng< ?"m go ng to take your ``` bloo% pressure temperature pulse t s 9o ``` c.a ch/anh huy=t (p nh ,t 93 nhp t m
coul% you roll up your sleeve< anh/ch kOo tay (o lXn 9 / your bloo% pressure"s ``` ]u te lo# normal rather h gh very h gh your temperature"s ``` normal a l ttle h gh very h gh open your mouthH please coughH please huy=t (p c.a anh/ch ``` h thp b$nh th@Tng h cao rt cao nh ,t 93 c.a anh/ch a b$nh th@Tng h cao rt cao hby h( m ,ng ra hby ho 9
T'eatments and advice - )iOu t'Y v l,i &huyZn

you"re go ng to nee% a )e# st ches ?"m go ng to g ve you an neect on #e nee% to take a ``` ur ne sample bloo% sample you nee% to have a bloo% test ?"m go ng to prescr be you some ant b ot cs ho# many shoul% ? take a %ay< take t#o o) these p lls three t mes a %ay anh/ch c4n v m_ khu t s t Xm cho anh/ch ch-ng t c4n ly ``` mzu n@2c t Eu mzu m(u anh/ch c4n thd m(u t s kX 9n cho anh/ch Ct thu*c kh(ng s nh t nXn u*ng my v Xn m6 ngy < u*ng ngy ba l4nH m6 l4n ha v Xn
take th s prescr pt on to the chem st %o you smoke< you shoul% stop smok ng
hby mang 9n thu*c ny ra hng thu*c anh/ch c h-t thu*c khng< anh/ch nXn bV thu*c
ho# much alcohol %o you %r nk a #eek< m3t tu4n anh/ch u*ng bao nh Xu b a r@Au< you shoul% cut %o#n on your %r nk ng anh/ch nXn g m b a r@Au you nee% to try an% lose some #e ght ? #ant to sen% you )or an &ray ? #ant you to see a spec al st anh/ch nXn c* gFng g m thXm v cn na t mu*n g 2 th ,u anh/ch 9 chpp ph m & ]uang t mu*n anh/ch 9 g1p chuyXn g a
Ti ph7ng &h-m nha &hoa

[ Prang tr@2c Prang sau \ P+ phkng kh(m b(c sl P+ phkng kh(m nhbn khoa
0t the 'eception - Ti <uDy lf t4n

can ? make an appo ntment to see the ```< t c thE & n lch h0n g1p a 9@Ac khng< %ent st nha sl hyg en st chuyXn v Xn v, s nh rong ?"% l ke a checkup please take a seat #oul% you l ke to come through< t mu*n kh(m rong & n mT ngG mT anh/ch vo phkng kh(m
Faving you' teeth e!amined - Qh-m 'Mng

#hen % % you last v s t the %ent st< l4n cu* cfng anh/ch 9 kh(m rong l kh no< have you ha% any problems< ?"ve got toothache one o) my ) ll ngs has come out ?"ve ch ppe% a tooth rong anh/ch c vn 9! g$ khng< t b 9au rong m3t trong nhng ch6 hn c.a t b bong ra t b smt m3t c( rong
?"% l ke a clean an% pol shH please
t mu*n lm s+ch v tr(ng bng rong
can you open your mouthH please< anh/ch h( m ,ng ra 9@Ac khng< a l ttle # %erH please mI r3ng thXm ch-t na ?"m go ng to g ve you an &ray t s chpp &]uang cho anh/ch
you"ve got a b t o) %ecay n th s one ch =c rong ny c.a anh/ch h b su you"ve got an abscess anh/ch b (p &e
eental t'eatment - )iOu t'Y 'Mng

you nee% t#o ) ll ngs ?"m go ng to have to take th s tooth out %o you #ant to have a cro#n ) tte%< ?"m go ng to g ve you an neect on let me kno# ) you )eel any pa n #oul% you l ke to r nse your mouth out< you shoul% make an appo ntment # th the hyg en st ho# much # ll t cost< anh/ch c4n hn ha ch6 t s nh' ch =c rong ny anh/ch c mu*n 91t m3t c( thn rong g bXn ngo ch =c rong hVng khng< t s t Xm cho anh/ch m3t m_ n=u anh/ch thy 9au th$ cho t b =t anh/ch c m*n s-c m ,ng khng<
anh/ch nXn h0n g1p chuyXn v Xn v, s nh rong h=t bao nh Xu t !n<
Ti ph7ng &h-m nhdn &hoa

[ Prang tr@2c Prang sau \ P+ phkng kh(m nha khoa P+ n lm v ,c %o you o))er )ree eye tests< I 9y c 9@Ac k Em tra mFt m Zn phC khng< ?"% l ke to have an eye testH please t mu*n k Em tra mFt ? nee% a ne# ``` pa r o) glasses pa r o) rea% ng glasses t c4n m3t a m2 ch =c kCnh ch =c kCnh 9^c s(ch
glasses" case
h3p kCnh
coul% ? or%er some more contact lenses< cho t 91t mua thXm kCnh (p trkng the )rame on these glasses s broken can you repa r t< %o you sell sunglasses< g^ng kCnh ny b hVng rG anh/ch c thE sda 9@Ac khng< anh/ch c b(n kCnh rm khng<
ho# much are these %es gner )rames< nhng g^ng kCnh thT trang ny g ( bao nh Xu< my eyes ght"s gett ng #orse th lWc c.a t kOm 9 %o you #ear contact lenses<anh/ch c 9eo kCnh (p trkng khng< are you shorts ghte% or longs ghte%<anh/ch b cDn th hay v Zn th< coul% you rea% out the letters on the chartH start ng at the top<anh/ch hby 9^c nhng ch c( trXn bngH t: trXn &u*ng coul% you close your le)t eyeH an% rea% th s # th your r ght<anh/ch hby nhFm mFt tr( H v 9^c bwng mFt ph %o you %o hear ng tests<anh/ch c k Em tra thCnh g (c khng<
Ti n5i lm vic
Prang sau \ P+ phkng kh(m nhbn khoa n v ,c [ Prang tr@2c
Gene'al ph'ases y 2h3ng c4u n$i chung chung

ho# long have you #orke% here< ?"m go ng out )or lunch ?"ll be back at i` cDu 9b lm I 9y bao lu rG < m$nh s ra ngo on tr@a m$nh s ]uay l+ l-c i
ho# long %oes t take you to get to #ork< cDu 9 9=n c ]uan mt bao lu< the tra)) c #as terr ble to%ay g ao thng hm nay thDt k nh kh.ng ho# %o you get to #ork< cDu 9=n c ]uan bwng g$<
0bsence ('om Eo'& y _Xng m8t c5 <uan

she"s on matern ty leave he"s o)) s ck to%ay he"s not n to%ay c y 9ang nghB 95 anh y hm nay b *m anh y hm nay khng c I c ]uan
she"s on hol %ay
c y 9 nghB lZ rG
?"m a)ra % ?"m not #ell an% #on"t be able t e l t khng 9@Ac khVe nXn hm nay khng to come n to%ay thE 9=n c ]uan 9@Ac
eealing Eith custome's y :m vic vRi &h-ch hng

he"s # th a customer at the moment anh y h ,n g T 9ang t =p kh(ch hng ?"ll be # th you n a moment m3t l(t na t s lm v ,c v2 anh/ch sorry to keep you #a t ng & n l6 t 9b bFt anh/ch ph chT can ? help you< %o you nee% any help< #hat can ? %o )or you< t c thE g -p g$ 9@Ac anh/ch< anh/ch c c4n g -p g$ khng< t c thE lm g$ g -p anh ch<
Ji =Kng bn s` khFng Lhi nghD nhng c" ny# you"re ) re%/ anh/ch 9b b 9u' v ,c/
?n the o((ice y T'ong vMn ph7ng

he"s n a meet ng anh y 9ang h^p
#hat t me %oes the meet ng start< my g T th$ cu3c h^p bFt 94u< #hat t me %oes the meet ng ) n sh< my g T th$ cu3c h^p k=t th-c< the recept on"s on the ) rst )loor ?"ll be )ree a)ter lunch she"s hav ng a leav ng%o on rr %ay she"s res gne% th s nvo ce s over%ue he"s been promote% here"s my bus ness car% can ? see the report< ? nee% to %o some photocopy ng #here"s the photocop er< the photocop er"s eamme% ?"ve le)t the ) le on your %esk ]u4y lZ tn I t4ng m3t t rnh sau ba tr@a c y sFp t' chmc t ,c ch a tay vo thm s(u c y & n th v ,c rG ha 9n ny 9b ]u( h+n thanh to(n anh y 9b 9@Ac thong chmc 9y l %anh th =p c.a t cho t &em bn b(o c(o 9@Ac khng< t c4n ph 9 photocopy m(y photocopy I 9u< m(y photocopy b tFc rG t 9b 9E tDp t l ,u trXn bn anh/ch
?T p'oblems y C-c vHn #O vO c=ng ngh th=ng tin
there"s a problem # th my computer the system"s %o#n at the moment the nternet"s %o#n at the moment ? can"t access my ema ls the pr nter sn"t #ork ng
m(y tCnh c.a t c vn 9! h ,n g T h, th*ng 9ang b sDp h ,n g T m+ng 9ang b sDp t khng thE truy cDp vo ema l c.a t m(y n 9ang b hVng
hin vic
[ Prang tr@2c Prang sau \ P+ n lm v ,c sd %png 9 ,n tho+
%a&ing a zob application - )i !in vic

? sa# your a%vert n the paper coul% ? have an appl cat on )orm< coul% you sen% me an appl cat on )orm< ?"m ntereste% n th s pos t on ?"% l ke to apply )or th s eob t thy ]ung c(o c.a cng ty anh/ch trXn b(o cho t & n tT 9n & n v ,c 9@Ac khng< anh/ch c thE gd cho t tT 9n & n v ,c 9@Ac khng< t ]uan tm t2 v trC ny t mu*n & n v ,c ny
0s&ing about the zob - Fi vO c=ng vic

s th s a temporary or permanent pos t on< 9y l v trC t+m thT hay c* 9nh< #hat are the hours o) #ork< # ll ? have to #ork on satur%ays< # ll ? have to #ork sh )ts< ho# much %oes the eob pay< i an hour a #eek #hat"s the salary< H a month H a year # ll ? be pa % #eekly or monthly< # ll ? get travell ng e&penses< # ll ? get pa % )or overt me< g T lm v ,c nh@ th= no< t c ph lm v ,c thm uy khng< t c ph lm v ,c theo ca khng< v ,c ny tr l@ng bao nh Xu< i bng m6 g T bng m6 tu4n l@ng tr bao nh Xu< ` bng m6 th(ng ` bng m6 nom t s 9@Ac tr l@ng theo tu4n hay th(ng< t c 9@Ac thanh to(n ch phC 9 l+ khng< t c 9@Ac tr l@ng lm v ,c thXm g T
khng< s there ```< a company car a sta)) restaurant a pens on scheme )ree me% cal nsurance ho# many #eeks" hol %ay a year are there< #ho #oul% ? report to< ?"% l ke to take the eob #hen %o you #ant me to start< c a khng< &e t c.a c ]uan nh on cho nhn v Xn ch= 93 l@ng h@u bo h Em y t= m Zn phC m6 nom 9@Ac nghB lZ bao nh Xu tu4n< t s b(o c(o cho a < t mu*n nhDn v ,c ny< kh no anh/ch mu*n t bFt 94u 9 lm<
Things you might hea' - C-c c4u n$i bn c$ th* #+Cc nghe
#e"% l ke to nv te you )or an nterv e# th s s the eob %escr pt on have you got any e&per ence< have you got any ]ual ) cat ons< ch-ng t mu*n mT anh/ch 9 phVng vn 9y l bn m t cng v ,c anh/ch c k nh ngh ,m g$ khng< anh/ch c bwng cp chuyXn mn no khng<
#e nee% someone # th e&per ence ch-ng t c4n ng@T c k nh ngh ,m #e nee% someone # th ch-ng t c4n ng@T c tr$nh 93 chuyXn mn ]ual ) cat ons #hat ]ual ) cat ons have you got< have you got a current %r v ng l cence< ho# much #ere you pa % n your last eob< %o you nee% a #ork perm t< #e"% l ke to o))er you the eob #hen can you start< anh/ch 9b c bwng cp g$ rG < anh/ch c bwng l( &e h ,n 9ang l@u hnh khng<
anh ch 9@Ac tr l@ng bao nh Xu cho cng v ,c c_< anh/ch c c4n g y phOp lao 93ng khng< ch-ng t mu*n mT anh/ch lm v ,c kh no anh/ch c thE bFt 94u lm v ,c<
ho# much not ce %o you have to g ve< there"s a three month tr al per o% #e"ll nee% to take up re)erences th s s your employment contract
anh/ch c4n b(o tr@2c bao nh Xu lu< anh/ch s thd v ,c ba th(ng ch-ng t s c4n ph t$m h Eu l+ chmng nhDn lm v ,c c.a anh/ch 9y l hAp 9Gng lao 93ng c.a anh/ch
C_ ncu''iculum vitaeo - S5 y/u l lYch

Name >%%ress Pelephone number ;ma l a%%ress qate o) b rth Nat onal ty Yar tal status Rareer obeect ve ;%ucat on vual ) cat ons ;mployment h story Ke sure nterests te)erees PXn Ma chB s* 9 ,n tho+ Ma chB ema l Ngy s nh vu*c tch P$nh tr+ng hn nhn Ypc t Xu ngh! ngh ,p Mo t+o Pr$nh 93 chuyXn mn 8 nh ngh ,m lm v ,c sI thCch kh nhn r6 Ng@T chmng nhDn
Su d>ng #in thoi

[ Prang tr@2c Prang sau \ n v ,c S =t th@ tay v th@ 9 ,n td
%a&ing and ansEe'ing a call - Gci v t'6 l,i cuJc gci

hello/ ohn speak ng t"s Yar a here coul% ? speak to ```H please< u ll speak ng/ #ho"s call ng< coul% ? ask #ho"s call ng< a l/ ohn nghe Yar a 9y cho t & n g1p a u ll t nghe/ a g^ 9y +< cho hV a 9ang g^ 9y +<
#here are you call ng )rom< #hat company are you call ng )rom< ho# %o you spell that< %o you kno# #hat e&tens on he"s on< one momentH please hol% the l neH please ?"ll put h m on ?"ll put her on ?"m sorryH he"s ``` not ava lable at the moment n a meet ng ?"m sorryH she"s ``` on another call not n at the moment #oul% you l ke to leave a message< coul% you ask h m to call me< coul% you ask her to call me< can ? take your number< #hat"s your number< coul% ? take your name an% numberH please< ?"ll call back later
anh/ch 9ang g^ t: 9u 9=n< anh/ch 9ang g^ t: cng ty no 9=n< anh/ch 9(nh v4n t: 9 th= no< anh/ch c b =t ng j I s* m(y l5 no khng< & n 9A m3t ch-t & n vu lkng chT m(y t s n* m(y v2 ng j t s n* m(y v2 b j t & n l6 H ng j a by g T khng nghe m(y 9@Ac 9ang h^p t & n l6 H b j a 9ang c 9 ,n tho+ rG by g T khng I von phkng anh/ch c mu*n 9E l+ lT nhFn khng< anh/ch c thE nhFn ng j g^ cho t 9@Ac khng< anh/ch c thE nhFn b j g^ cho t 9@Ac khng< cho t & n s* 9 ,n tho+ c.a anh/ch 9@Ac khng< s* 9 ,n tho+ c.a anh/ch l g$< cho t b =t tXn v s* 9 ,n tho+ c.a anh/ch 9@Ac khng< t s g^ l+ sau
s t conven ent to talk at the moment< by g T c t ,n n chuy,n khng< can ? call you back< please call back later thanks )or call ng t c thE g^ l+ cho anh/ch sau 9@Ac khng< & n vu lkng g^ l+ sau cm n v$ 9b g^
ho# %o ? get an outs %e l ne< have you got a telephone % rectory< can ? use your phone<
lm sao 9E g^ ra s* I bXn ngo < anh/ch c %anh b+ 9 ,n tho+ khng< t c thE %fng 9 ,n tho+ c.a anh/ch 9@Ac khng<
:+" bn nh%n ?c m<t c"<c gKi m bn khFng m".n nghD5 bn c/ th0 '(ng cc c" n/i s!"# ?"m sorryH ?"m not ntereste% & n l6 H t khng ]uan tm sorryH ?"m busy at the moment & n l6 H by g T t 9ang bDn
['oblems - T'>c t'8c

? can"t get a % all ng tone t khng nghe thy tCn h ,u g^
the l ne"s engage% 9@Tng %y 9ang bDn ? can"t get through at the moment by g T t khng thE g^ 9@Ac ?"m only gett ng an ans#er ng mach ne t chB g^ 9@Ac vo m(y tr lT tW 93ng sorryH you must have the #rong number & n l6 H anh/ch g^ nh4m s* rG can you hear me 78< ? can"t hear you very #ell t"s a ba% l ne coul% you please repeat that< ?"ve been cut o)) anh/ch c nghe r| t n khng< t khng nghe r| lFm 9@Tng %y kOm ]u( anh/ch c thE nhFc l+ 9@Ac khng< t b mt tCn h ,u rG
ei'ecto'y en<ui'ies - TVng #i #in thoi

%o you kno# the number )or ```< % rectory en]u r es nternat onal % rectory en]u r es coul% you tell me the number )or ```< the Nat onal Jallery %o you kno# the a%%ress< anh/ch c b =t s* 9E g^ a khng< t'ng 9 9 ,n tho+ t'ng 9 9 ,n tho+ ]u*c t= anh/ch cho t & n s* c.a a Prung tm Pr En lbm vu*c g a anh/ch c b =t 9a chB khng<
?"m a)ra % that number"s e&% rectory coul% you tell me the % al ng co%e )or ```< Yanchester
t e rwng s* 9 ,n tho+ 9 khng nwm trong %anh b+ cho t hV mb vfng c.a a< thnh ph* Yanchester
%obile phones - )in thoi di #Jng

my battery"s about to run out ? nee% to charge up my phone ?"m about to run out o) cre% t sorryH ? ran out o) cre% t ? can"t get a s gnal ?"ve got a very #eak s gnal ?"ll sen% you a te&t ?"ll te&t you later m(y t sFp h=t p n rG t c4n s+c p n 9 ,n tho+ 9 ,n tho+ t sFp h=t t !n & n l6 H 9 ,n tho+ t h=t t !n rG 9 ,n tho+ t khng c sng 9 ,n tho+ t sng rt y=u m$nh s nhFn t n cho cDu m$nh s nhFn t n cho cDu sau
coul% ? borro# your phoneH please< m$nh c thE m@An 9 ,n tho+ c.a cDu khng< ?"% l ke a phonecar%H please t mu*n mua m3t th5 n+p 9 ,n tho+
Sample ansEe'phone message - C-c l,i nhXn t'6 l,i mAu

Phank you )or call ng` Phere"s noone here to take your call at the moment` Llease leave a message a)ter the toneH an% #e"ll get back to you as soon as poss ble` n cm n 9b g^ t2 ` U ,n g T khng c a tr lT 9 ,n tho+ c.a b+n` n vu lkng 9E l+ lT nhFn sau tCn h ,uH ch-ng t s g^ l+ cho b+n ngay kh c thE`
_i/t th+ tay v th+ #in tu

[ Prang tr@2c Prang sau \ sd %png 9 ,n tho+ Rpm t: trang chCnh
y l nhng c" = 6"y t>c h" \ch cho bn khi vit th ta9 hoc th i$n t> b;ng ti+ng Snh.
S'iting an in(o'mal lette' y _i/t th+ tay th4n mWt

JHy b>t _" l th c4! bn b;ng t* qear $thn m+n& s!" / l tPn thng gKi c4! ngi bn nh g@i +n5 =\ 'A# qear YarkH Yark thn m=n/ qear aneH ane thn m=n/ y l nhng c" bn c/ th0 n/i# Phanks )or your ``` letter postcar% present nv tat on sorry t"s taken me so long to #r te` ? hope you"re #ell` Joo% to see you aga n last #eek` Kook )or#ar% to see ng you soon/ R(m n b+n v$ ``` l( th@ b+n 9b gd tm b@u th =p b+n 9b gd mn ]u b+n 9b gd g y mT b+n 9b gd n l6 v$ mb t m2 v =t th@ cho b+n` P h v^ng b+n vzn khVe` tt vu 9b g1p l+ b+n tu4n tr@2c` tt mong s2m 9@Ac g1p l+ b+n/
y l m<t s. cch i0n hBnh 0 k+t th2c boc th thn m%t# uest # shesH Phn m=nH 8 n% regar%sH Phn m=nH :+" =i+t th cho thnh =iPn trong gi! Bnh5 bn i5 ho7c bn thn5 bn c/ th0 '(ng cch s!"# KoveH nXu nh !uH a+t th2c b;ng ch k3 tPn thng gKi.
S'iting a (o'mal lette' y _i/t th+ t'ang t'cng
:+" bn bi+t tPn c4! ngi bn nh g@i th +n5 hHy b>t _" b;ng qear Yr $a\nh g@i Fng ...& $cho n Fng&5 qear Yrs $a\nh g@i b ...& $cho LhA n H c/ gi! Bnh&5 qear Y ss $a\nh g@i cF ...& $cho LhA n ch! c/ gi! Bnh&5 qear Ys $a\nh g@i cF ...& $cho LhA n ch! c/ gi! Bnh ho7c n+" khFng r{ tBnh trng hFn nhn&5 s!" / l tPn hK5 =\ 'A# qear Yr sm thH qear Yrs onesH qear Y ss t char%sH qear Ys shepher%H 8Cnh gd 8Cnh gd 8Cnh gd 8Cnh gd ng sm th/ b ones/ c t char%s/ c shepher%/
:+" bn khFng bi+t tPn5 hHy b>t _" b;ng m<t trong nhng cch s!"# qear s rH 8Cnh gd ng/ qear Ya%amH 8Cnh gd b/ qear s r or Ya%amH 8Cnh gd ng ho1c b/ y l m<t s. =\ 'A =- nhng c" bn c/ th0 n/i trong l th tr!ng trKng# ? am #r t ng n reply to your letter o) september regar% ng your outstan% ng nvo ce` P v =t th@ 9E tr lT l( th@ c.a ng/b gd ngy th(ng v! tT ha 9n ch@a 9@Ac thanh to(n c.a cng ty ng/b`
rurther to our conversat onH ?"m please% to Pheo nh@ ch-ng ta 9b trao 9' H t rt vu con) rm our appo ntment )or àm on 9@Ac &(c nhDn lch h0n c.a ch-ng ta vo hG Pues%ayH anuary` s(ng thm ua ngy th(ng i` ? #oul% be grate)ul ) you coul% atten% to th s matter as soon as poss ble` P s rt cm n n=u ng/b c thE g ]uy=t vn 9! ny cng s2m cng t*t`
S'iting a (o'mal lette' ncontinuedo y _i/t th+ t'ang t'cng nphDn ti/po
?) you #oul% l ke any )urther n)ormat onH please %on"t hes tate to contact me` N=u ng/b c4n thXm thng t n g$H & n cm l Xn h, v2 t `
:+" bn m".n ngi t! tr li5 bn c/ th0 =i+t c" s!" y R on c".i th# ? look )or#ar% to hear ng )rom you` P rt mong s2m 9@Ac nghe hG m c.a ng/b
:+" bn b>t _" b;ng qear Yr5 qear Yrs5 qear Y ss5 h!y qear Ys5 bn nPn k+t th2c th b;ng cAm s!"# nours s ncerelyH 8Cnh th@` b"y nhiPn5 n+" bn b>t _" l tho b;ng qear s r5 qear Ya%am5 h!y qear s r or Ya%am5 hHy '(ng c" s!"# nours )a th)ullyH 8Cnh th@` r!" / hHy k3 tPn c4! bn R 'i trc khi in tPn _y 4 c4! bn.
S'iting an email y _i/t th+ #in tu

bh i1n t@ thng ?c =i+t thDo phong c!ch thn "?t hn th t!y5 cho '( =i mAc \ch cFng =i1c h!y 8H h<i. |n l"Fn l"Fn nPn =i+t @i4u ( cho th5 trong / t/m t>t mAc \ch c4! th trong =i t* ng>n. N/ nhi-" cch 83t 6u th i$n t> t+ong cng vi$c khc nh!"5 nhng thFng thng ngi t! '(ng tPn thng gKi .i =i th cFng =i1c cWng nh th c nhn n+" bn bi+t tPn ngi nh%n. ahFng c_n thi+t Lhi '(ng t* qear5 nhng m<t s. ngi th\ch '(ng nh th+. :/i ch"ng5 n<i '"ng th cFng =i1c nPn ng>n gKn = i th}ng =o n<i '"ng. :+" bn c/ g@i t?p tin 'nh kA"5 bn nh Lhi n/i r{ trong Lh_n n<i '"ng c4! th. 0 kt th:c th i$n t> c! nhn5 bn c/ th0 '(ng cc c" gi.ng nh th t!y thn m%t. N/ nhi-" cch 0 kt th:c th i$n t> t+ong cng vi$c5 nhng thng '(ng cc cch s!"# tegar%sH 8 n% regar%sH uest regar%sH Q th k n% regar%sH 8Cnh th@` 8Cnh th@` 8Cnh th@` 8Cnh th@`
brong th i1n t@ trong cFng =i1c5 c".i th bn nPn =i+t hK tPn _y 45 t) choc5 = ! che liPn h1 c4! bn.

Nhung Cau Giao Tiep Tieng Anh

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Nhung Cau Giao Tiep Tieng Anh

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Nhng cu c bn

thanks very much cm n rt nh !u thank you very much cm n anh/ch rt nh !u

Saying hello and goodbye - Cho hi v cho tm bit

see you/ see you soon/ see you later/

h0n g1p l+ / h0n s2m g1p l+ / h0n g1p l+ sau/

Getting someone's attention and apologising - Thu ht s ch v !in l"i ai #$

1the' basic ph'ases - 2h3ng c4u c5 b6n &h-c

Things you might see - 2h3ng d7ng ch3 bn c$ th* g8p

C-c c4u n$i th+,ng d9ng &h-c

sure certa nly %e) n tely absolutely

chFc chFn rG chFc chFn rG nht 9nh rG nht 9nh rG

Than&s and apologies - :,i c6m 5n v !in l"i

?"m sorry ?"m really sorry

m$nh & n l6 m$nh thWc sW & n l6

;!clamations - :,i c6m th-n

Common <uestions - C-c c4u hi th=ng d>ng

?nst'uctions - Ch@ dAn

Cong'atulations and commise'ations - Chc mBng v &hen ngCi

:anguages and communication - 2g=n ng3 v giao ti/p

0s&ing and e!p'essing opinions - Fi v th* hin <uan #i*m

? %on"t m n% t"s up to you that %epen%s that"s nterest ng

m$nh khng phn 9* 9u tfy cDu th c_ng ckn tfy hay 9y

C-c t'+,ng hCp &hGn cHp

look out/ or #atch out/ cNn thDn/ please help me hby g -p t v2

%edical eme'gencies - CHp cIu y t/

C'ime - TJi phm

1the' di((icult situations - C-c t.nh huLng &h$ &hMn &h-c

?"ve locke% mysel) out o) my ``` t v:a tW kha m$nh I ngo a

car room please leave me alone go a#ay/

t phkng hby 9E t yXn b =n 9 /

FJi thoi th=ng d>ng

0s&ing hoE someone is - Fi thMm sIc &he ai #$

0s&ing Ehe'e someone is - Fi !em ai #$ #ang N #4u

0s&ing about someone's plans - Fi vO &/ hoch cPa ai #$

%o you m n% ) ? smoke< #oul% you l ke a c garette<

?nt'oductions - GiRi thiu

my boy)r en% my g rl)r en% my son my %aughter

b+n tra b+n g( con tra con g(

m$nh m$nh m$nh m$nh

She'e a'e you ('omT - Un tB #4u #/nT

Ku'the' conve'sation - Ti/p t>c hJi thoi

0ges and bi'thdays - TuVi t-c v sinh nhWt

:iving a''angements - SXp !/p cuJc sLng

0s&ing (o' contact details - Fi #Ya ch@ liZn lc

Gia #.nh v c-c mLi <uan h

U'othe's and siste's - 0nh chY em

Child'en and g'andchild'en - Con v ch-u

%o you have any gran%ch l%ren< ng/b c ch(u khng<

[a'ents and g'andpa'ents - UL m\ v =ng b

]elationships - ^uan h h=n nh4n

[ets - _Wt nu=i

0s&ing names and ages - Fi tZn v tuVi

Tal&ing about things you li&e - 2$i vO nh3ng #iOu bn th`ch

m$nh thCch a 9 9=n nh h(t 9 &em ph m 9 ch 9 cu l+c b3 m$nh thCch 9 %u lch

Spo't - Th* thao

tenn s gol) ?"m a member o) a gym

]u4n vAt gn m$nh l h3 v Xn c.a phkng tDp thE %pc

1ccupation - 2ghO nghip

;mployment status - T'.nh t'ng c=ng vic

Sho do you Eo'& (o'T - Un lm vic cho c=ng ty noT

[lace o( Eo'& - 25i lm vic

T'aining and Eo'& e!pe'ience - )o to v &inh nghim lm vic

School - T'+,ng phV th=ng

Kutu'e plans - Q/ hoch t+5ng lai