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Understanding tourist movement patterns in


a destination: A GIS approach

Gigi Lau and Bob McKercher


Received (in revised form): 6th June, 2006

School of Hotel and Tourism Management, The Hong Kong Polytechnic University, Hung Hom, Kowloon,
Hong Kong SAR, China
Tel: (852) 3400 3147/(852) 2766 6553; Fax: (852) 2362 9362; Website: http://www.polyu.edu.hk/htm/;
E-mail: hmbob@polyu.edu.hk

Gigi Lau is an MPhil student in the School of System is used for documenting spatial–temporal
Hotel and Tourism Management, The Hong movements of tourists through mapping.
Kong Polytechnic University. Her research Tourism and Hospitality Research (2007) 7, 39–49.
topic is about tourist movement patterns by doi:10.1057/palgrave.thr.6050027
using Geographic Information System.
INTRODUCTION
Bob McKercher is Professor in the School of
One of the major aspects of tourism geography
Hotel and Tourism Management, The Hong
is to examine tourist activities and spatial patterns
Kong Polytechnic University. He has published
in relation to the physical and the built environ-
widely on tourist behavior and spatial move-
ment. It focuses on explaining spatial patterns of
ment patterns.
tourist activities at different scales, such as global,
ABSTRACT national, regional and local (Pearce, 1995).Tourist
KEYWORDS: spatial movement, travel itiner- movements are the spatial changes of activity
aries, Hong Kong, geographic information locations of tourists. At a global level, tourists
system (GIS) move from the generating region to destination
regions or between destination regions (Leiper,
This paper presents preliminary findings of 1979). At the local level, tourists travel within a
research examining the movement patterns of single destination from attraction to attraction,
tourists within a destination. The study focuses or shifting from activity to activity.
on fully independent individual travellers visiting Inter-destination movements are character-
Hong Kong. Little research has been conducted ised by the movement from tourist-generating
looking at movements within a destination. Macro regions to one or more destinations, whereas
or inter-destination movement patterns may intra-destination movements are the directions
inform intra-destination movements. Factors and places where tourists go within a destina-
affecting tourists’ choices of itineraries give reasons tion. Inter-destination movement patterns have
to support the shaping of the patterns. These been studied by a number of scholars in the
factors include human factors (type of individual, last few decades (Mings and McHugh, 1992;
travel party, motivations, etc), physical factors Lue et al., 1993; Oppermann, 1995; Lew and
(destination geomorphology), trip factors (main or McKercher, 2002). The study of intra-destina-
secondary destination, first-time or repeat visitor, tion movement of tourists, however, is limited.
etc) and the time factor (length of stay in destina- Little prior research has been conducted exam-
tion, total trip duration). Geographic Information ining tourist movements within a destination

© 2007 Palgrave Macmillan Ltd. 1467-3584 $30.00 Vol. 7, 1, 39–49 Tourism and Hospitality Research 39
Understanding tourist movement patterns

(Cooper et al., 1993; Pearce, 1995; McKercher accommodation separately. There is no set itin-
and Lew, 2004). The study has been inhibited erary from the travel agency; instead, they
by the difficulties of gathering useful and demonstrate a more flexible travelling pattern
detailed itinerary information from tourists. based on personal motives and choices.
Tourist movements can be influenced by
many different factors.They can be divided into MOVEMENT PATTERNS
three major aspects, including human ‘push’ Previous research has been focused on inter-
factors (tourist role, travel party, personal moti- destination movements of tourists. Little prior
vations, prior visits, etc), physical ‘pull’ factors research has been conducted studying the intra-
(destination geomorphology and configura- destination movement patterns. Macro or inter-
tion) and the time factor (length of stay in destination movement patterns may inform
destination, total trip duration). micro intra-destination movements as they can
This paper presents the preliminary findings be viewed as movements of tourists at different
of a study examining the movement patterns levels of scale. The study of inter-destination
of tourists within a destination through mapping movement patterns helps to conceptualise
in geographic information system (GIS). Its intra-destination movement patterns.
purpose is to explore if various factors, including A number of scholars have studied the move-
first-time and repeat visitation or length of stay, ment patterns of tourists based on spatial charac-
may affect movements. teristics. They identified inter-destination
movement patterns pertaining to the nature of
BACKGROUND space, describing the occurrence of tourist activ-
A destination combines various elements ities in spatial-referenced location. Mings and
including nature, weather and climate, infra- McHugh (1992) studied the movement patterns
structure, constructions and services provided of domestic tourists in Yellowstone National Park
(Kim, 1998). A local destination, as defined by in the United States. Four patterns were identi-
the World Tourism Organisation (WTO), is the fied: ‘direct route’, ‘partial orbit’, ‘full orbit’ and
‘focal point in the delivery of tourism products ‘fly-drive’ pattern. Lue et al. (1993) conceptualised
and the implementation of tourism policy’ five different patterns for pleasure vacation trips
(WTO, 2002). It has its own physical and at multi-destination level: ‘single destination’, ‘en
administrative boundaries also providing route’, ‘base camp’, ‘regional tour’ and ‘trip
tourism products and services to tourism activ- chaining’ pattern. Oppermann (1995) categorised
ities. Understanding the needs of tourists and the previous patterns and added two more to his
their activity patterns could facilitate policy own model based on the exit survey of interna-
design, development of new tourism products tional tourists from Malaysia. The two new
and/or better management of visitors. patterns identified are ‘open-jaw loop’ and
Hong Kong, as a local destination, received ‘multiple-destination areas loop’. Flognfeldt (1999)
a total of 23.4m arrivals in 2005 (HKTB, 2006). identified four types of patterns taken by Norwe-
The growth is expected to continue as major gians in Southern Norway: ‘day-trip’, ‘resort-trip’,
new attractions opened in 2006, including ‘based-holiday’ and ‘round-trip’. Based on the
Hong Kong Wetland Park and Ngong Ping 360 patterns identified by previous studies (Table 1),
(cable car in Lantau Island). Pleasure travellers the movement patterns can be summarised into
accounted for over 65 per cent of the total the six categories listed below:
number of arrivals and 85 per cent were clas-
sified as fully independent travellers (FITs). — Single
FITs are tourists who are not in a travelling — single point: No diversions in the whole visita-
group and who purchased their own hotel and tion process. Tourists visit a single destination
air ticket package or booked the tickets and and return home using the same route.

40 Tourism and Hospitality Research Vol. 7, 1, 39–49 © 2007 Palgrave Macmillan Ltd. 1467-3584 $30.00
Lau and McKercher

Table 1: Categorisation of travel patterns with simplified sketches

Tourist movement patterns


Summarised patterns Previous study
Scholar Pattern name

I. Single
Single point Mings and McHugh (1992) • Direct route
Lue et al. (1993) • Single destination
Oppermann (1995) • Single route
Flognfeldt (1999) • Resort-trip

II. Multiple
Base site Lue et al. (1993) • Base camp
Oppermann (1995) • Base camp
Flognfeldt (1999) • Base holiday
• Day-trip

Stopover Lue et al. (1993) • En route


Oppermann (1995) • Stopover

Chaining loop Mings and McHugh (1992) • Full orbit


Lue et al. (1993) • Trip-chaining
Oppermann (1995) • Full loop
Flognfeldt (1999) • Open-Jaw loop
• Round-trip

III. Complex
Destination region loop Mings and McHugh (1992) • Partial orbit
• Fly-drive
Lue et al. (1993) • Regional tour
Oppermann (1995) • Destination-area loop

Complex neighbourhood Oppermann (1995) • Multiple-destination area loop

Tourists, Generating Region(s); Tourists, Destination Region(s); Transit Route.

© 2007 Palgrave Macmillan Ltd. 1467-3584 $30.00 Vol. 7, 1, 39–49 Tourism and Hospitality Research 41
Understanding tourist movement patterns

— Multiple sions are needed. Tourist movement patterns


— base site: Tourist starts from home and travels may pertain not only to space, but may also be
to a primary destination, making it the ‘base reflected by differences in trip profile, personal
camp’ for further overnight visits to secondary motives, physical configurations of destinations,
destinations within that particular area. prior visitation and time. These factors can be
— stopover: There is a single destination as the sub-divided into three major aspects of human,
main focus of the trip where attractions or physical and time factors.
destinations along the route are present.
Tourists are normally captured by these Human factors
attractions either on their way to the main Individual differences reinforce diverse varia-
destination or on their way back. tions in the tourist decisions of travel itineraries
— chaining loop:Tourists go through several desti- and movement patterns. As suggested by Cohen
nations without any repetition. Stops in (1972), ‘novelty and strangeness are essential
between the loop may not necessarily be elements in the tourist experience’. Tourists
related to or connected to each other.Tourists tend to have their own ‘environmental bubble’,
visit places or attractions in connection with also known as ‘tourists bubble’ (Jaakson, 2004),
the destination to which they are travelling. delimiting a surrounding that is relatively
— Complex familiar or containing elements to remind them
— destination- region loop: Tourists travel part of about home. Judd (1999) suggested that ‘tourist
their trip over a direct route to either a bubbles create islands of affluence that are
primary destination or a site near the desti- sharply differentiated and segregated from the
nation region, and from there start a circu- surrounding urban landscape’. Tourists tend to
itous route visiting other destinations. After remain in their own ‘environmental bubble’
finishing the touring loop, they return when they are not familiar with the destination
home through the most direct route area. Cohen’s study of tourist behaviour is based
between the primary destination and home. on tourists’ familiarity and conducts asserted in
It is a combination of the ‘single-point’ and destinations. Tourists are classified into four
‘chaining-loop’ pattern. different categories based on the level of influ-
— complex neighbourhood: Tourists going from ence of personal ‘environmental bubble’ (Cohen,
one destination to the other, without 1972; Mo et al., 1993).
repeating the travelling leg, may travel to a The organised mass tourists largely confine
number of attractions or places within a their activities to their ‘environmental bubble’.
region. This pattern can be seen as a combi- They have well-planned itineraries. Their itin-
nation of some or all patterns mentioned eraries, time-budget, accommodation and
above. This is a pattern that is most suitable activities are fixed without much flexibility. As
to describe the complexity of tourist move- they do not have full control over their own
ment patterns, allowing variations and itineraries, their movement patterns become
blending of different patterns. routine. Individual mass tourists, on the other
hand, demonstrate a more flexible travelling
pattern as they have more control over time
FACTORS AFFECTING TOURIST and itinerary. Some of the major arrangements
MOVEMENT PATTERNS are, however, still made by the tour agency, and
Tourist movement patterns can be affected by these activities are still confined by the ‘envi-
a number of factors. To better understand the ronmental bubble’. The explorers demonstrate
formation and shaping of tourist movement activity patterns that are less confined by their
patterns, in - depth studies of the underlying ‘environmental bubble’. Under this type, the
factors contributing to tourist movement deci- tourists plan out their itineraries for themselves

42 Tourism and Hospitality Research Vol. 7, 1, 39–49 © 2007 Palgrave Macmillan Ltd. 1467-3584 $30.00
Lau and McKercher

and are willing to discover new places. They ego-enhancement or self-recognition during
will still operate within the circle of familiarity their trip. Self motivations and benefits seeking
and carry out basic routines and activities that dominate the decision-making process of tour-
remind them of their hometown. Compared to ists (Crompton, 1979; Dann, 1977; Lue et al.,
the first two types of tourists, the explorers are 1993). A destination may be able to fulfill a
much less confined by the ‘environmental bubble’ single benefit or multiple benefits of a tourist.
and participate in activities that may be away from Tourists may also combine destinations in order
the circle of familiarity. The last type of tourists to get a single benefit or certain benefits sought
are least confined by the ‘environmental bubble’. (Lue et al., 1993). This model of benefits sought
They are adventurous and demonstrate high flex- reveals the importance of purpose fulfillment
ibility in their travelling schedule and movement and ego-enhancement in relation to destination
patterns.The tourists’ familiarity with the destina- visits. Individual travellers with multiple
tion and their willingness to explore will affect purposes will normally visit more places for
their movement patterns.Tourists who find them- goal satisfaction, and a more extensive move-
selves familiar with the environment are more ment pattern will be expected (Tideswell and
adventurous and demonstrate more extensive Faulkner, 1999).
movement patterns.
Destination familiarity is ‘a combination of Physical factors
previous travel experience and the level of The physical factors are those that emerge from
information obtained about a destination’ the external physical environment instead of
(Tideswell and Faulkner, 1999). Prior visit those motivated by the tourists themselves.
experience imposes influences on tourist move- Tourist movement patterns are motivated and
ment patterns as participation in activities varies affected by the attractions and activities avail-
between first-time visitors and repeaters able at the destination. The choices of itiner-
(Gitelson and Crompton, 1984; Oppermann, aries are influenced by the physical pull factors
1997a; Lehto et al., 2004;Wang, 2004).According of the destination (Burton, 1995; Crompton,
to Oppermann (1997a), movement patterns of 1979). Physical factors affecting tourist move-
repeat visitors visiting New Zealand are gener- ment patterns can be divided into three broad
ally more concentrated in fewer locations. On aspects: destination configuration, attractions
the other hand, first timers visit more attrac- and transport network.
tions, which may not be only the primary Tourist attractions are elements of a ‘non-
attractions. This is because repeaters to New home’ place, which draw visitors away from
Zealand normally seek relaxation and, there- home (Gunn, 1972 as cited in Lew, 1987).
fore, choose a familiar place. This was further Different attractions create variations in the
proved by Lehto et al. (2004) that tourists tend demand of tourist visits.The uniqueness, variety,
to specialise and narrow down their choices of number and distribution of attractions within
places and activities when they gain more a destination will affect tourist movement
experience. Movement patterns of repeaters are patterns. Attractions include natural assets,
narrower and with fewer activities involved. tangible heritage, intangible heritage, purpose
Revisits may involve further exploration of built attractions and shopping area, etc. Attrac-
the destination or seeking relaxation at places tions can be ordered in a hierarchy based on
with emotional attachments (Gitelson and the power of individual attraction to draw
Crompton, 1984). Different motives or benefits tourists from a greater distance. Primary attrac-
fulfillment would result in different tourist tions are represented by places or sites that have
movement patterns. Motivation theories indi- the greatest ability to pull tourists, whereas
cate that individuals constantly strive to achieve tertiary attractions have a relatively lower
a state of stability, a homeostasis. They strive for pulling effect. Tourist movement patterns will

© 2007 Palgrave Macmillan Ltd. 1467-3584 $30.00 Vol. 7, 1, 39–49 Tourism and Hospitality Research 43
Understanding tourist movement patterns

Figure 1 Scattered map of tourist attractions in Hong Kong

be affected by the distribution of attractions tourists with a shorter stay in destination tend
within a destination based on the pulling effect to focus more of their visits at primary attrac-
of different attractions. tions. Time scheduling and the length of stay
According to the local destination management are the two major elements affecting tourist
organisation, Hong Kong has over one hundred movement patterns.
attractions scattered throughout the territory Pearce (1995) recognised the day-to-day vari-
(Figure 1). They include both tangible and intan- ations of tourist movement patterns. Tourists
gible sites and experiences. Most are concentrated demonstrate a touring peak of activities on Day
in the built-up downtown areas of Kowloon and 2, and tend to participate in more activities and
Hong Kong Island. Uniquely, though, Hong Kong visit more places in the first two days of the trip.
has major attraction nodes scattered throughout With a dip in mood on Day 3, tourists display
suburban and exurban areas as well. a more confined movement pattern. Tourists are
more willing to explore when it comes to the
Time fourth or fifth day of the trip. They tend to
Time, as a limited resource in the course of a participate in self-initiated and more exploring
trip, will either encourage or discourage the activities from Day 4 onwards. The longer the
movement patterns of tourists. Time is usually tourists stay in a destination, the more exploring
fixed once the travel arrangements have been activities they will participate in.
made, especially if the tourist relies on inter-
national air transport. A direct relationship has METHOD
been recognised between the length of stay and This study is undertaken as part of the student’s
the number of places visited (Oppermann, Master’s studies and forms a component of a
1997b; Pearce, 1990). First-time visitors and large government-funded study on tourist

44 Tourism and Hospitality Research Vol. 7, 1, 39–49 © 2007 Palgrave Macmillan Ltd. 1467-3584 $30.00
Lau and McKercher

movements in Hong Kong. Seven hotels located coined the term grounded theory, suggesting
in close proximity to the Victoria Harbour the concept of ‘discovery of theory from data’.
were invited to participate in the research. This research, as an exploratory analysis, was
These hotels were located in either Tsim Sha not aiming to prove any existing theory. This
Tsui (Kowloon) area or Wan Chai District research is a theory-generating process that
(Hong Kong Island), which are the major aimed at generating new intra-destination
tourist areas in Hong Kong. Interviews took movement patterns. Intra-destination move-
place in the hotel lobby using a judgment ment patterns are identified from the data
sampling technique to select visitors on check- collected by grouping data based on different
in. Unlike attraction-based samples, ‘hotel- variables, such as individual characteristics, time
based’ sampling is independent of activities, budget and prior visits.
time schedules and itineraries of the partici-
pants, reducing the influences of these factors
on movement patterns. Candidates had to be Table 2: Profile of 94 respondents and their
trip profile
non-local residents; they had to be pleasure
tourists and FITs who were not in a travelling Number Percentage
group.
Respondents were first asked to participate Country of origin
in an initial interview in the hotel lobby. The Australia 53 56.4
UK 41 43.6
arrival questionnaire asked questions about trip
patterns, tourist motivations, planned activities Gender
and demographic information. Upon comple- Male 32 34
tion, they were given a trip diary with some Female 62 66
short departure questions attached at the back.
Participants were asked to complete the diary Age group
on a daily basis, recording places that they visited 18–25 5 5.3
and the activities that they participated in. As 26–36 10 10.6
a special element of this research, the trip 36–45 16 17.0
diary acquired most of the itinerary data, 46–55 26 27.7
which provided information of high level of 56–65 27 28.7
consistency and accuracy required in the later 65 or above 10 10.6
stages of analysis (Kalfs and Harvey, 2002).
Prior visit
The trip diary is a self-completion survey that Repeat visit 50 53.2
documented information such as time spent First-time visit 44 46.8
and transportation means taken between activ-
ities. Participants were asked to return the trip Hong Kong as the only destination in the trip
diary by post at the end of their trip. About Yes 35 37.2
1,900 people were interviewed in the initial No 59 62.8
phase and about 400 usable trip diaries were
returned. Data were collected over a 13-month Hong Kong as main destination in the trip
period from November 2004 to December Yes 39 41.5
2005. No 55 58.5
Since no well-established model has been
Length of stay
developed for the study of tourist movement
Minimum 1 night —
patterns within a destination, this research Maximum 11 nights —
borrows the basic concepts of the grounded
Average 4.6 nights —
theory approach. Glaser and Strauss (1967) first

© 2007 Palgrave Macmillan Ltd. 1467-3584 $30.00 Vol. 7, 1, 39–49 Tourism and Hospitality Research 45
Understanding tourist movement patterns

Geographic Information System (GIS) FINDINGS


An important component of this research is the Preliminary analyses were performed by mapping
use of GIS for data analysis. GIS refers to ‘a itinerary data obtained from trip diaries of
computer system for capturing, storing, checking, 94 Australian and British visitors. The profile of
integrating, manipulating, analysing and displaying the respondents and their trip profiles are
data related to positions on the earth’s surface’ summarised in Table 2. General movement
(Mine Action Information Center, 2004). It is patterns are identified based on tourists’
an analysing tool that is extensively used in prior visit and their length of stay in Hong Kong.
geographical studies. The use of GIS helps to The preliminary analysis presented here exam-
visualise spatial data through mapping. Data are ines a small group of respondents and seeks to
enhanced through visualisation and by overlaying examine if various travel factors may influence
of individual movements on the map. As ‘point, movement patterns. It can best be described as
line and area elements are the basic building a pilot analysis.
bocks in a GIS’ (Van der Knaap, 1999), attractions
visited and activities participated in, as recorded in Differences between first-time and
the trip diary, are mapped as points and the transit repeat visitors
route between them are mapped by simplified By analysing movement patterns on Day 1 of
straight lines. tourist visits, prior visit was the first factor to

Movements of total of 94 tourists on their first day in Hong Kong

Movements of 50 repeat visitors Movements of 44 first-time visitors

Figure 2 Tourist movements on first-day visit in Hong Kong

46 Tourism and Hospitality Research Vol. 7, 1, 39–49 © 2007 Palgrave Macmillan Ltd. 1467-3584 $30.00
Lau and McKercher

Day 1 Day 2

Day 3 Day 4

Day 5 Day 6

Figure 3 Movement patterns by day (length of stay = 5 nights)

be considered. Differences on movement Market. When the 94 tourists were divided


patterns between first-time visitor and repeat into groups of repeat visit and first-time
visitors were recognised. Overall, the move- visit, different patterns, however, emerged
ment patterns appear quite dispersed, including (Figure 2). The 50 repeat visitors, who were
visits to China, outlying islands and major destination aware, travelled widely throughout
attractions such as Victoria Peak and Stanley the SAR. By contrast, the 44 destination naïve

© 2007 Palgrave Macmillan Ltd. 1467-3584 $30.00 Vol. 7, 1, 39–49 Tourism and Hospitality Research 47
Understanding tourist movement patterns

first timers spent most of their time in the and the number of activities participated in
downtown core, relatively close to their reduced towards the end of the trip. Contrasting
hotels. patterns between the first day and the last day
of visit are identified.
Movement patterns by day Further detailed exploratory analysis will be
Different movement patterns by day were also done to find out more exact patterns demon-
considered by analysing the patterns shown by strated by tourists within destinations. It is
the 11 participants who spent five nights (six believed that GIS in this research could
days) in Hong Kong (Figure 3). Again, signifi- help to figure out the spatial and temporal
cant differences are noted. First and last day distribution of movement patterns within
movements were concentrated in the down- destinations. Intra-destination movement
town area. By contrast, movements in Days 2, 3 patterns can be quite different and are believed
and 4 were much more dispersed, with Day 4 to be influenced by a number of different
being the most active. These movement patterns factors.
appear to apply to other lengths of stay. For
instance, tourists who spent eight nights in ACKNOWLEDGMENTS
Hong Kong would demonstrate a more exten- Funding for the project was provided by a grant
sive pattern in the first five days of the trip. The from the Hong Kong University Grant
number of activities and movements participated Committee
in started to decrease from Day 6 onwards.
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