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Electronic Mail
One of the most frequently used applications on the Internet today is
e-mail. When you sign up for internet access through your ISP,
employer/school you are assigned a user name that identifies you as the
indiidual at that organi!ation "ho holds the e-mail account.
#our school e-mail address is$ simoneat%ds&
#our personal e-mail address is$
Select one of the a&oe and fill in the &lan's &elo"$
• #our user name is$ taylor.simoneau
• % separates to allo" for multiple address at the same host.
#our hosts name is$
Advantages of using e-mail are:
- (onersations are al"ays saed unless you delete them.
- Email is almost instantaneous.
- Easy "ay to communicate.
- )ree
- Emails can &e sent to one person or a group of people.
Concerns regarding the use of e-mail:
-*ecipient may not see the email until they log on.
-+iruses can &e spread easily through attachments.
-#ou could get spam.
-#ou need internet access to log onto email.
-Someone could gie you the "rong email/you could type in the "rong email.
When "e conerse, "e e,pect other people to o&sere certain rules of &ehaior. -he same is true
for e-mail, the most popular form of online communication. .ere are a fe" pointers to help you
communicate more effectiely. In the space provided, explain why each etiquette tip should
be followed.
/. (learly summari!e your message in the su&0ect line. You should summarize the email in the
subject line so recipients know what you’re going to be talking to them about or asking
1. 2o not use the (( 3(ar&on (opy4 function to copy your message to eeryone. It’s easier to
just add everyone into the “TO! category.
5. 6se the 7(( 37lind (ar&on (opy4 I" you want someone to know something but you don’t
want other people to know they know.
8. 9eep your message short and focused. #o one wants to read long emails all the time$ it’s a
lot easier "or someone to get the main "ocus o" your message i" you keep it short.
:. ;oid using all (;PI-;< <E--E*S=== %eople could assume you were mad or upset with
them i" you use all capital letters$ they might get upset as well.
>. 2on?t "rite anything you "ouldn?t say in pu&lic. &ven though it’s on email' it could still get
around that you said that so i" it’s personal it may not be ideal "or it to be known to the
@. 6se emoticons/smiley?s to ensure that your message is properly understood. You wouldn’t
want someone thinking you were upset i" you weren’t’ or vice versa.
A. ;oid sending e-mail to large num&ers of people unless you hae a legitimate reason to do it.
It could get annoying to people$ may be hard to keep track o" responses.
B. ;oid nasty e-mail. You don’t want to get nasty email' and you surely don’t want to be the
one caught sending it.
/C. Include your name at the &ottom of the message. It veri"ies who the message is "rom'
where they can reach you' etc$ it’s good "or business purposes.