CURRICULUM VITAE

I. ARCHANA
Plot no: g2, nobla villa
Venkatsai enclave
Nizampet
Phone No. 9160299399 E-mail: - mou_achijk@yahoo.co.in

o Career Objectives: -

• Seeking a challenging profession in organization, which requires

application of logical thoughts, encourages continuous learning and
provides exposures to new ideas and stimulates personal and
professional growth.

o Educational Qualification: -

• Pursuing M. B. A. second year from Osmania University CDE.

• B. Com from SREE VANI WOMEN DEGREE COLLEGE, 2004-2007.
• Intermediate from SAROJINI NAIDU VANITHA MAHA VIDYALAYA, 2002-2004
• S.S.C from State Secondary Education, 2002.

o STRENGTH: -

o Communication Skills:

o Excellent Team leadership Qualities

o Software Proficiency -

• MS-Office
• Fox Pro
• Accounting Packages (Tally 9.0)
• Focus
• Wings

o Technical Skills: -

• Diploma in Lower Type Writing with typing speed of 60 words p/m.

• Work Experience: -

• Worked in “ICICI Prudential Health & Life Insurance” as Customer Support for a period of
one year.

• Worked under Auditor in Sign Management Services Pvt. Ltd. till date.

• Responsibilities: -

• Handling inbound calling of the customer of ICICI Prudential Health Insurance reporting to
Team Leader – for hunddles and feedback, as schedules.

• Maintaining the quality parameters of the products and process on calls.

• Maintaining average handling time (AHT) as per performance management system.

• 100% target achievement every month.

Personal Details: -

• Full Name : I. ARCHANA

• Husband Name : I .JAGDISH KUMAR

• Date of Birth : 12-02-1984

• Nationality : Indian

• Sex : Female

• Marital Status : married

• Linguistic Proficiency : English, Telugu & Hindi.

• Permanent Address : plot no:g2,nobla villa,

Venkatsai enclave, nizampet

• Personality Over View: -

• I am a person of enthusiastic to learn equally effective working independently environment .

• Team, pleasant disposition and effective communication skills.

(M. ARCHANA)