LAB 3: CME (Call Manager Express)

CME l phin bn phn mm qun l cuc gi thoi c xy dng trong IOS trn thit b nh
tuyn ca Cisco, y l phin bn thu nh ca b phn mm xy dng trn thit b cung cp ng
dng qun l thoi Call Manager ca Cisco.

Cu hnh CME s dng dng lnh v b phn mm Cisco IP Communicator

S :











Hnh 1: S u ni

Yu cu:
Ci t b phn mm Cisco IP Communicator trn 2 my trm v cu hnh tnh nng CME dng
router.
Cu hnh

Bc 1:

Cu hnh a ch IP cho router nh yu cu:
R1(config)# interface fastethernet 0/0
R1(config-if)# ip address 172.16.10.1 255.255.255.0
R1(config-if)# no shutdown

Gn a ch cho my trm nh trn hnh
Vo Control Panel --> Network Connections
`
`
172.16.10.0/24
F0/0 .1
PC B
.50
.60
PC A



Hnh 2: Ca s Control Panel.

Nhn phm chut phi trn biu tng u ni LAN chn Properties. Chn Internet Protocol
(TCP/IP) --> Properties



Hnh 3: Ca s Network Properties.

Chn a ch IP 172.16.10.50/24 trn cng



Hnh 4: Ca s TCP/IP properties.

Cu hnh tng t cho my trm B

Bc 2:
Cu hnh dch v thoi cho Router R1
Bt tnh nng CME trn router c h tr tnh nng ny dng cu lnh telephony-service:
R1(config)# telephony-service
R1(config-telephony)# ?
Cisco Unified CallManager Express configuration commands.
For detailed documentation see:
www.cisco.com/univercd/cc/td/doc/product/access/ip_ph/ip_ks/index.htm
after-hours define after-hours patterns, date, etc
application The selected application
auto Define dn range for auto assignment
auto-reg-ephone Enable Ephone Auto-Registration
bulk-speed-dial Bulk Speed dial config
call-forward Configure parameters for call forwarding
call-park Configure parameters for call park
caller-id Configure caller id parameters
calling-number Replace calling number with local for hairpin
cnf-file Ephone CNF file config options
...



nh ngha s lng my ti a c ci t chng trnh thoi IP Cisco IP Communicator dng
cu lnh max-ephones s-lng-ephone. nh ngha s lng danh mc thoi ti a (s in
thoi) dng cu lnh max-dn s-lng-danh-mc:
R1(config-telephony)# max-ephones 2
R1(config-telephony)# max-dn 10

Cu hnh thng tin lin lc kim tra trng thi nh k dng cu lnh keepalive thi-gian.
Thi gian ny c t khong thi gian CME s ch trc khi cng nhn thit b thoi IP khng
cn lin lc c na v thc hin hnh ng xa thng tin ng k trc , mc nh 30 giy
R1(config-telephony)# keepalive 15

nh ngha thng ip hin th trn cc thit b thoi IP dng cu lnh system message thng-
ip. Thng ip ny s hin th trn cc my phone lin kt vi thit b qun l thoi ny.
R1(config-telephony)# system message Cisco VOIP

Yu cu router sinh ra tp tin cu hnh cho cc thit b thoi lin kt vi thit b CME dng cu
lnh create cnf-files
R1(config-telephony)# create cnf-files

Cu hnh a ch IP cho cc thng ip SCCP gi t thit b CME ny dng cu lnh ip source
address address port port. Dng a ch cng Fast Ethernet nh trn s vi gi tr cng
ng dng 2000.
R1(config-telephony)# ip source-address 172.16.10.1 port 2000

Bc 3: To cc danh mc thoi:
Khi cu hnh cp n khi nim ephone, ephone i din cho thit b thoi IP tham gia vo
mng IP thng qua cng ngh Ethernet. Mt ephone c th i din cho mt thit b thoi
chuyn dng hay my tnh c ci t chng trnh IP Communicator v c th c lin h
thng qua a ch MAC ca NIC mng u ni hay cc thuc tnh khc. Do mi thit b thoi IP
c 1 a ch MAC duy nht, do cc a ch MAC ny c th c dng nhn dng thit b
thoi tng ng.
V mt lun l, mt s danh mc thoi (directory number) i din cho mt thit b thoi lun l
kt hp vi mt s thoi v mt tn hay cn gi l nhn (label). Mt thit b thoi IP ca Cisco
c th lin kt vi nhiu s danh mc cng mt lc, iu ny lm cho thit b ny tr thnh mt
thit b thoi c nhiu s gi. cu hnh mt s danh mc thoi, dng cu lnh ephone-dn
tag. Tag l mt con s bt k dng nhn dng thng tin s danh mc thoi tng ng.
R1(config)# ephone-dn 1
R1(config-ephone-dn)# number 5001 --> cu lnh ny dng cu hnh s thoi
5001
R1(config-ephone-dn)# name Host A --> cu lnh ny dng gn tn Host A
cho thit b thoi no lin kt vi s danh mc thoi ny.

Tin hnh cu hnh tng t cho ephone-dn 2
R1(config-ephone-dn)# ephone-dn 2


R1(config-ephone-dn)# number 5001
R1(config-ephone-dn)# name Host A

Bc 4: To thit b thoi trn router.
Trc khi tin hnh bc ny, cn xc nh a ch MAC tng ng ca cc my trm c s
dng chng trnh IP Communicator. Chn Start>Run, nhp vo cu lnh cmd, ti du nhc ca
ca s nhp lnh dng cu lnh: ipconfig/all


Hnh 5: Ca s cmd.

Trn R1, dng cu lnh ephone tag
R1(config)# ephone 1

Gn a ch MAC trn my trm dng cu lnh mac-address address vi nh dng a ch
MAC c dng HHHH.HHHH.HHHH
R1(config-ephone)# mac-address 0002.B3CE.72A3

Dng cu lnh type type cu hnh chng loi thit b thoi. V chng loi thit b thoi l
my trm ci t chng trnh IP Communicator, dng ty chn cipc
R1(config-ephone)# type cipc

Gn phm u tin trn thit b thoi trn PC lin kt vi s danh b 1 dng cu lnh button
line. Cu lnh ny gn cc phm tng ng vo cc s thoi ng thi xc nh kiu rung
chung bo thoi tng ng trn cc thit b thoi. cu lnh c dng l button 1:1. S 1 u
tin xc nh v tr phm th nht trn thit b thoi, du : xc nh kiu rung chung l kiu
rung chung bnh thng, s 1 th 2 i din cho s danh b c ch mc l 1, danh b ny tng
ng vi phn cu hnh ephone-dn 1 trc .
R1(config-ephone)# button 1:1

p dng cu hnh tng t cho ephone 2. Thay i cc tham s cho ph hp vi cu hnh mi
R1(config-ephone)# ephone 2
R1(config-ephone)# mac-address 0009.5B1B.67BD
R1(config-ephone)# type cipc
R1(config-ephone)# button 1:2



Bc 5: Ci t chng trnh Cisco IP Communicator
Chng trnh Cisco IP Communicator c th c ti v t trang web www.cisco.com. Sau khi
ti v, chng trnh c th c ci t theo cc bc sau:
Chy file thc thi sau khi ti v my.

Hnh 6: Ca s chn ngn ng.
Chn OK sau khi chn ngn ng ci t


Hnh 7: Ca s ci t.
Cho php chng trnh ci t chun b cc bc hng dn ci t



Hnh 8: Ca s ci t.
Chn Next tip tc tin trnh ci t



Hnh 9: Ca s ci t.
c yu cu v bn quyn phn mm sau nu chp nhn chn Next



Hnh 10: Ca s ci t.

Chn th mc ci t, chn Next



Hnh 11: Ca s ci t.
Chn Install ci t chng trnh



Hnh 12: Ca s ci t.
Chng trnh ci t theo yu cu.



Hnh 13: Ca s ci t.

Kt thc qu trnh ci t, ng chn Lauch Cisco Communicator, chn Finish
Lp li qu trnh ci t trn my trm cn li.

Bc 6: Chy chng trnh Cisco IP Communicator (CIPC)
Trc khi chy chng trnh Cisco IP Communicator, c th dng cu lnh debug ephone
register nhm xem xt qu trnh ng k ca ephone vi router.
R1# debug ephone register
EPHONE registration debugging is enabled
Trn my trm, nhp chut vo biu tng Cisco IP Communicator chy chng trnh.
Chng trnh s tin hnh mt s bc ti u ha m thanh trn my trm. Ty theo cu hnh
trn my trm s c nhng thit lp thng s ring bit




Hnh 14: Ca s iu chnh cc thng tin v m thanh trn my trm.

Sau khi theo cc bc ti u m thanh trn my trm, chng trnh CIPC bt u chy:



Hnh 15: Ca s chy chng trnh.

Nu l ln u chng trnh chy, phn cu hn tham chiu ban u s t ng xut hin. Nu
chy qu mt ln m ngi s dng vn mun thay i thng s, nhp chut phi trn hnh v
chn Preferences chnh sa cc thng tin cn thit.
Di thanh cu hnh Network, dng hp chn la chn chnh xc cng NIC mng ang s dng.
Ngoi ra, trong phn TFTP Servers chn Use these TFTP Servers: v chn a ch IP l a ch
ca R1. Chn OK hon tt cu hnh tham chiu



Hnh 16: Ca s thit lp tham s.



Hnh 17: Ca s thit lp tham s.




Hnh 18: Mn hnh chnh chng trnh CIPC.


Nu chng trnh hin th ging hnh trn tc l IP Phone ng k thnh cng. Ch l cu
hin th h thng km s danh b tng ng s hin ln nu ng k thnh cng.

Hnh 19

Chy chng trnh tng t cho my trm B.

Bc 7: Thit lp cuc gi t my trm A n my trm B


T my trm A, quay s 5002 ( n my trm B) dng bn phm my tnh hay cc phm trn
chng trnh CIPC. Sau nhn nt Dial .

Hnh 20: Thc hin cuc gi.
Trn my trm B, s c biu tng km ting rung chung thoi bo hiu ang c cuc gi n
t bn ngoi n my trm B. Nhn nt Answer tr li cuc gi thoi.




Hnh 21: Bo hiu c ngi gi.

C trn 2 my trm s xut hin thng tin thi gian ca cuc gi

Bc 8 : Thay i kiu m ha thng tin cuc gi (ty chn i hi phin bn IOS c h
tr tnh nng ny)
C nhiu loi m ha thng tin cuc gi c th c dng cho cng ngh thoi trn nn IP
(VoIP). M ha thng tin cuc gi (codec) l phng thc dng chuyn i qua li gia d
liu thoi thu c bng tn hiu tng t (analog) sang dng thng tin s (digital). bit thng


tin m ha ang c s dng gia my trm A v my trm B, thit lp cuc gi gia 2 my
trm nh hnh trc v nhn nt ?.

Hnh 22: Thay i kiu codec.

Kt thc cuc gi gia 2 my trm. Trn R1, trong phn cu hnh ephone, dng cu lnh codec
type nhm thay i kiu m ha t thit lp mc nh, g711ulaw, sang g728r9.
R1(config)# ephone 1
R1(config-ephone)# codec g729r8
R1(config-ephone)# ephone 2


R1(config-ephone)# codec g729r8

ng v m li chng trnh IP Communicator trn 2 my trm. Thit lp cuc gi mt ln na
gia 2 my v xem thng tin

Hnh 23: Xem thng tin cuc gi.
Ch thng tin m ha cuc gi thay i nh yu cu. Kiu m ha thoi G.729 ch s dng
8 kbps cho phn m ha ni dung thoi trong khi G.711 s dng n 64 kbps. D nhin cht


lng thoi s gim xung (nhng vn mc chp nhn c) b li vi vic tit kim bng
thng ng truyn.

Cu hnh cui cng ca h thng
R1# show run
!
hostname R1
!
interface FastEthernet0/0
ip address 172.16.10.1 255.255.255.0
no shutdown
!
telephony-service
max-ephones 4
max-dn 10
ip source-address 172.16.10.1 port 2000
system message Cisco VOIP
keepalive 15
max-conferences 8 gain -6
transfer-system full-consult
!
ephone-dn 1
number 5001
name Host A
!
ephone-dn 2
number 5002
name Host B
!
ephone 1
device-security-mode none
mac-address 0002.B3CE.72A3
codec g729r8
type CIPC
button 1:1
!
ephone 2
device-security-mode none
mac-address 0009.5B1B.67BD
codec g729r8
type CIPC
button 1:2
!
end