DMTL T4 2014

NGN HNG TMCP CNG THNG VIT NAM
DANH MC TI LIU NI B
n ngy 30/04/2014
TT
S VN BN
M S VN
BN
TN VN BN
NGY BAN
N V SON
HNH/SA
THO
I
NGY C
HIU LC
LN
SA
I
GHI CH
A. TI LIU BT BUC CA H THNG QUN L CHT LNG

1. QUN L CHT LNG
1
126/Q-HQT-NHCT29 CSCL.29.01
Chnh sch cht lng
NHCT29-ISO
2/3/2011
2/3/2011
127/Q-HQT-NHCT29 STCL.29.01
S tay cht lng
NHCT29-ISO
2/3/2011
2/3/2011
1891/Q-NHCT29
Qui trnh nh gi h thng qun l cht lng NHCT29-ISO
15/07/09
30/07/09
3.1
3457/TG-NHCT29
Thng bo K hoch nh gi v ch o thc

NHCT29-ISO
hin nh gi ni b H thng QLCL nm 2014
11/3/14
11/3/14
1914/Q-NHCT29
Qui trnh o lng s hi lng ca khch hng NHCT29-ISO
20/9/07
10/10/2007
4.1
4076/TG-NHCT29
Ch o cng tc o lng s hi lng ca KH

NHCT29-ISO
nm 2014 i vi cc Chi nhnh
20/3/14
20/3/14
3263/Q-NHCT29
NHCT29-ISO
25/11/09
1/1/10
5.1
1559/TG-NHCT29
NHCT29-ISO
8/2/13
8/2/13
5.2
1598/TG-NHCT29
NHCT29-ISO
27/1/14
27/1/14
9612/TG-NHCT29
NHCT29-ISO
28/6/13
28/6/13
Qui trnh kim sot cng vn, giy t giao dch NHCT99-VP
2/5/2007
17/5/07
10/5/2007
QT.29.03
QT.29.04
QT.29.05
Qui trnh xem xt, ci tin h thng qun l

cht lng
nh gi cng tc ISO nm 2012 va ch o
thc hin nm 2013
nh gi cng tc Qun l cht lng nm
2013 v ch o thc hin nm 2014 i vi
cc Chi nhnh
Hng dn thc hin Tiu chun cht lng
i vi sn phm Cp tn dng theo m hnh
giai on 2 iu chnh
Thay th quyt nh s 471/Q-HQTNHCT29 ngy 06/12/2007.

Thay th quyt nh s 472/Q-HQTNHCT29 ngy 6/12/2007 v cc VB sa
i b sung.
Thay th quyt nh s 2263/QNHCT29 ngy 25/12/2006
B dung PL05 cho Quy trnh nh gi
HTQLCL
Thay th 1 s mu biu trong Quy trnh

o lng s hi lng khch hng
QT.29.04
Mu biu MTCL
Thay th VB s 2125/TG-NHCT29
ngy 7/4/2012
2. KIM SOT H S TI LIU

1
1084/Q-NHCT99
1.1
171/TB-NHCT99
Sa i Qui trnh kim sot cng vn, giy t

giao dch
NHCT99-VP
10/5/07
1.2
10654/TG-NHCT99
iu chnh mt s ni dung vn bn s
1084/Q-NHCT99 ngy 2/5/2007
NHCT99-VP
12/7/13
1244/Q-HQTNHCT44
Qui trnh v ban hnh vn bn v kim sot

cng vn giy t giao dch ca HQT
NHTMCP CTVN. M s QT.44.01
NHCT44-Ban
30/6/10
th k (HQT)
QT.99.01
QT.44.01
01
Chnh sa Biu mu 02 Quyt nh s

1084/Q-NHCT99
02
1/7/2010
p dng i vi TSC
1
3809/2011/Q-TGNHCT99
Quy nh th thc v k thut trnh by vn

bn. M s Q.99.01.II
NHCT99-VP
31/12/11
15/1/12
3.1
23/2013/Q-TGNHCT99
Sa i, BS Quy nh th thc v k thut

trnh by vn bn. M s Q.99.01.II
NHCT99-VP
7/1/2013
9/1/2013
01
3.2
1295/2013/Q-TGNHCT99
BS ln 2 Quy nh th thc v k thut trnh

by vn bn. M s Q.99.01.II
NHCT99-VP
15/4/13
15/4/13
02
3.3
2564/TG-NHCT99
Chn chnh k thut trnh by vn bn & n

c s dng chng trnh QLVB
NHCT99-VP
20/4/12
3.4
2085/2013/Q-TGNHCT99
BS ln 3 Quy nh th thc v k thut trnh

by vn bn. M s Q.99.01.II
NHCT99-VP
15/6/13
15/6/13
03
1501/Q-NHCT18
Q.18.01
Quy nh v son tho v ban hnh vn bn
NHCT18- Pch 15/08/06
30/8/06
00
4.1
2763/2013/Q-HQTNHCT18
Q.18.01.II
Quy nh son tho v ban hnh vn bn iu

NHCT18
hnh trong h thng NH TMCP CT Vit Nam
1217/Q-HDDQTNHCT18
Q.18.04
1345/Q-NHCT99
2565/Q-NHCT99
7.1
7391/CV-NHCT99
7.2
1521/CV-NHCT99
7.3
052/2013/Q-TGNHCT99
7.4
869/TB-NHCT99
3300/Q-NHCT99
8.1
8080/CV-NHCT99
4079/2012/TGNHCT29
10
10915/TG-NHCT29+99
Q.99.01.II
30/12/13
30/12/13
Quy nh ban hnh vn bn chnh sch ca

Hi ng qun tr, Tng gim c Ngn hng
TMCP Cng thng Vit Nam. Q.18.04
NHCT18- Pch 23/11/11
23/11/11
Q.99.02
Quy nh qun l h s v qun l ti liu
NHCT99-VP
26/6/08
11/7/2008
Q.99.04
Quy nh qun l v s dng con du trong h

NHCT99-VP
thng NHTMCP CTVN
6/10/2009
21/10/09
NHCT99-VP
6/10/2011
6/10/2011
NHCT99-VP
16/3/12
16/3/12
NHCT99-VP
8/1/2013
9/1/2013
NHCT99-VP
10/10/11
10/10/11
Quy nh tm thi s dng chng trnh qun

l vn bn v h s cng vic trong h thng NHCT99-VP
Ngn hng TMCP CTVN. M s Q.99.03
31/12/10
15/01/11
Hng dn trin khai chng trnh

QLVB&HSCV
NHCT99-VP
31/12/10
15/02/11
Quy nh qun l v s dng chng trnh

qun l vn bn chnh sch. M s Q.29.04.I
NHCT29-ISO
22/12/12
1/1/13
K hoch trin khai chng trnh qun l vn

bn chnh sch
NHCT29-ISO
26/12/12
1/1/13
Chn chnh vic qun l v s dng con du

ca n v.
Chn chnh vic qun l v s dng con du
ca n v. (ln 2)
Sa i, b sung Quy nh qun l v s dng
con du trong h thng NHTMCP CTVN. M
s Q.99.04
Thng bo cc th tc cn thit pht hnh vn
bn, h s, ti liu
Q.99.03
Q.29.04.I
Thay th Qnh s 1499/Q-NHCT99

ngy 15/8/2006
Thay th mt phn Q 1501/Q NHCT18 (Q.18.01) v phn quy nh

ban hnh vn bn chnh sch.
00
01
11
4194/TG-NHCT99
12
280/TB-TG-NHCT99
S dng vn bn in t trong chng trnh

NHCT99-VP
QLVB & HSCV
Thng bo danh mc Vn bn quy phm php
NHCT99-VP
lut ht hiu lc ca Ngn hng Nh nc
nm 2013
18/6/12
1/7/2012
27/2/14
27/2/14
B. TI LIU NGHIP V
1.KHI KHCH HNG DOANH NGHIP
1.1. CHO VAY KHI KHDN
222/Q-HQT-NHCT35 Q.35.12
Qui nh cho vay i vi cc t chc kinh t
1.1
1165/Q-HQTNHCT35
1.2
NHCT35 CTD,T
Thay th Q s 072/Q-HQT-NHCT35
ngy 3/4/2006; Q 123/Q-HQTNHCT35 ngy 10/6/2006 v Q 225/QHQT-NHCT35 ngy 07/8/2006
26/2/10
15/3/10
Quy nh sa i Quy nh cho vay i vi cc NHCT35 t chc kinh t. M s Q.35.12

CTD,T
10/11/2011
1/12/2011
1333/Q-HQTNHCT35
Sa i ln 2 Quy nh cho vay i vi cc

TCKT km theo Q s 222/Q-HQTNHCT35 NHCT35 v Quy nh cho vay c nhn h gia CTD,T
nh km theo Q s 221/Q-HQT-NHCT35
12/12/2011
12/12/2011
1.3
3659/TG-NHCT35
Ch o cho vay mi DAT v thm quyn c NHCT35 cu li thi hn tr n.

CTD,T
2207/Q-NHCT5
QT.05.01
Qui trnh cho vay theo d n u t i vi

khch hng l TCKT
28/5/12
NHCT5-KHDNL 18/12/06
28/5/12
2/1/2007
9666/TG-NHCT35+56
Hng dn thc hin th im QT cp tn dng

NHCT35 theo M hnh Khi KHDN i vi phn khc
CTD,T
KHDN va v ln
3.1
9497/TG-NHCT56+35
Hng dn thc hin th im QT cp tn dng

NHCT35 theo M hnh Khi KHDN i vi phn khc
CTD,T
KHDN va v vi m.
25/6/13
1000/2012/Q-TGNHCT6
HD.06.14.I
Hng dn cp tn dng ngn hn c bo m

bng hng ha i vi doanh nghip va v
NHCT6nh kinh doanh trong ngnh phn bn.M s KHDNV&N
HD.06.14.I
23/4/12
1/5/2012
1417/2013/Q-TGNHCT6
HD.06.20.I
Hng dn cp tn dng ngn hn i vi Nh NHCT6phn phi Kinh . M s HD.06.20.I

KHDNV&N
2/5/2013
2/5/2013
QT.35.27.I
Quy trnh chm im v xp hng tn dng

khch hng doanh nghip theo m hnh tn
dng giai on 2. M s QT.35.27.I
3946/2012/Q-TGNHCT35
NHCT35 CTD,T
25/6/13
30/12/12
Km theo quyt nh 222/Q-HQTNHCT35 ngy 26/2/2010 v quyt nh

s 221/Q-HQT-NHCT35 ngy
26/2/2010.
1/7/2013
00
PL lu gi h s TD thay th cc PL lu
gi HS tn dng ca KHDN ca cc QT
cp TD s 1067,1068,1069/Q-TGNHCT35
Km theo 9666/TG-NHCT35+56 ngy
25/6/2013.
9/1/2013
Thay th quyt nh s 3730/QNHCT35 ngy 22/12/2011 v

2284/2012/Q-TG-NHCT35 ngy
30/7/2012
3
6.1
1073/2012/Q-TGNHCT35
QT sa i chm im v xp hng tn dng

khch hng doanh nghip theo m hnh tn
dng giai on 2 iu chnh , M s
QT.35.27.I
NHCT35 CTD,T
8/4/2013
15/4/13
6.2
4239/2013/Q-TGNHCT35
QT.35.27.I

khch hng doanh nghip theo quy trnh
thm nh, ph duyt v qun l tn dng
trn h thng LOS. M s QT.35.27.I
NHCT35 CTD,T
16/8/13
16/8/13
2189/Q-NHCT6
QT.06.01
Qui trnh cho vay vn lu ng
12/12/06
27/12/06
00
3858/CV-NHCT35
C ch cho vay i vi cc n v thnh vin

ngnh Than
NHCT6KHDNV&N
NHCT35 CTD,T
190/Q-HQT-NHCT35 Q.35.08
Quy nh cho khch hng vay vn u t

trc tip ra nc ngoi
NHCT35 CTD,T
22/4/09
9.1
2465/CV-NHCT35
CV Thc hin Quy nh cho khch hng vay

vn u t trc tip ra nc ngoi
NHCT35 CTD,T
22/4/09
10
4852/CV-NHCT35
Cho vay ngoi t thanh ton hng nhp khu
NHCT35 CTD,T
23/7/09
10.1
7529/CV-NHCT35
Hng dn b sung cho vay ngoi t tm thi

thanh ton hng nhp khu khi cha n hn NHCT35 hp ng mua bn ngoi t k hn theo Cng CTD,T
vn s 4852/CV-NHCT35
9/11/2009
11
061/2013/Q-HQTNHCT35
Cho vay bng ngoi t i vi khch hng vay NHCT35 l ngi c tr.
CTD,T
1/1/2013
12
328/CV-HQT-NHCT35
Chng trnh cho vay xut khu nm 2010
NHCT35 CTD,T
7/6/2010
12.1
5457/CV-NHCT3+35
Gii php m rng cho vay 3 chng trnh u NHCT35 i li sut nm 2010
CTD,T
20/9/10
Sa i mt s ni dung CV 328/CVHQT-NHCT35
12.2
4300/CV-NHCT35
Tho g kh khn, y mnh tn dng ngn

hn
NHCT35 CTD,T
2/8/10
Sa i v hng dn thc hin mt s

ni dung ca CV 328/CV-HQTNHCT35
13
303/CV-HQT-NHCT35
Hng dn cho vay phc v nng nghip,

nng thn theo N 41/2010/N-CP v
Chng trnh u i li sut cho vay nng
nghip nng thn nm 2010
NHCT35 CTD,T
25/6/10
13.1
1422/CV-NHCT3+35
Hng dn duy tr thc hin Chng trnh cho NHCT35 vay nng nghip, nng thn v xut khu
CTD,T
14/3/11
Sa i QT ban hnh theo Qdnh s

30/12/2012 v cc vn bn sa i, b
sung.
10/6/2009
7/5/2009
sa i b sung 4852/CV-NHCT35 ngy

23/7/2009
1/1/2013
Thay th Qnh s 1113/2012/Q-HQTNHCT35 ngy 27/04/2012 v

1149/2012/Q-HQT-NHCT35 ngy
2/5/2012
13.1.1
1803/CV-NHCT3+35
Hng dn CV 1422/CV-NHCT3+35 v thc

hin Chng trnh cho vay nng nghip nng
thn v xut khu
14
3628/CV-NHCT35
Trin khai chng trnh u i li sut cho vay NHCT35 nng nghip nng thn nm 2010
CTD,T
2/7/2010
15
314/CV-NHCT3+35
Ko di thi hn thc hin chng trnh cho

vay nng nghip nng thn v xut khu
NHCT35 CTD,T
11/11/11
16
4194/2012/Q-TGNHCT6
HD.06.18.I
Hng dn cho vay theo D n Ti chnh

Nng thn III.M s HD.06.18.I
NHCT6KHDNV&N
28/12/12
2/1/2013
17
1024/2013/Q-HDQTNHCT35
Q.35.61.I
Quy nh cp tn dng hp vn. M s

Q.35.61.I
NHCT35 CTD,T
26/6/13
1/8/2013
18
2076/Q-NHCT5
QT.05.02
Qui trnh cp tn dng ng ti tr
19
326/Q-NHCT6
HD.06.01
HD thc hin chng trnh cho vay cc d n NHCT6tit kim v hiu qu nng lng
KHDNV&N
12/2/2009
12/2/2009
Thay th 1289/Q-NHCT6 ngy 27/5/08
20
2989/2012/Q-TGNHCT6
HD.06.02.III
Hng dn chng trnh bo lnh vay vn cho

NHCT6cc D n s dng nng lng tit kim v
KHDNV&N
hiu qu. M s HD.06.02.III
31/8/12
31/8/12
Thay th quyt nh s 327/Q-NHCT6

ngy 12/2/2009
20.1
10958/TG-NHCT6
Sa i, BS HD Chng trnh bo lnh vay

vn cho cc d n s dng nng lng tit
kim v hiu qu.
NHCT6KHDNV&N
26/12/12
26/12/12
21
3053/Q-NHCT5
Quy trnh cho vay li t ngun vay, vin tr

nc ngoi ca Chnh ph trong H thng
NHTMCP CTVN.M s QT.05.06
21/12/10
21.1
7739/TG-NHCT5
Sa i Quy trnh cho vay li t ngun vay,

vin tr nc ngoi ca Chnh ph.
15/6/13
22
3229/Q-NHCT5
HD.05.09
Hng dn cp tn dng i vi Nh thu thi

cng d n c ti tr bng ngun vn
ODA.M s : HD.05.09
20/01/11
23
843/Q-NHCT6
HD.06.04
Hng dn trin khai sn phm tn dng "

Khch hng quyt nh li sut"
NHCT6KHDNV&N
26/3/09
26/3/09
23.1
1957/CV-NHCT6
Trin khai sn phm mi "Khch hng quyt

nh li sut"
NHCT6KHDNV&N
31/3/09
QT.05.06
NHCT35 CTD,T
28/3/11
12/12/06
Thay th qnh s 068/Q-HQT-NHCT

ngy 17/7/2002
00
23.2
2723/CV-NHCT6
Sa i, b sung HD.06.04
NHCT6KHDNV&N
27/4/09
23.3
7037/CV-NHCT6
Sa i thi hn cho vay i vi sn phm "

Khch hng quyt nh li sut"
NHCT6KHDNV&N
19/10/09
24
237/Q-HQT-NHCT35 Q.35.03
Qui nh cho vay v thc hin bo m tin

vay /vi /v s nghip cng lp
NHCT35 CTD,T
26/5/08
10/6/2008
25
1888/Q-NHCT6
HD.06.05
Hng dn trin khai sn phm tn dng "Cho NHCT6vay i vi Doanh nghip v tinh"
KHDNV&N
10/7/2009
10/7/2009
26
6465/2013/Q-TGNHCT56
HD.56.02.I
Hng dn cp tn dng ngn hn cho doanh

nghip Vi m c ti sn bo m chc chn
HD.56.02.I
NHCT56
30/10.13
15/11/13
27
4386/CV-NHC T3+6+35
Hng dn Chng trnh cho vay pht trin

Cng nghip h tr,
NHCT6KHDNV&N
20/6/11
1/7/2011
28
2342/Q-NHCT6
Hng dn thc hin cho vay c bo lnh ca NHCT6Ngn hng Pht trin
KHDNV&N
14/09/09
14/09/09
Thay th CV s 2007CV/NHCT6 ngy

07/4/2009 v 2389/CV-NHCT6 ngy
20/4/2009
Sa i, b sung Hng dn thc hin Cho

vay c bo lnh ca Ngn hng Pht trin ban NHCT6hnh km theo Quyt nh s 2342/QKHDNV&N
NHCT6 ngy 14/9/2009
8/6/2010
8/6/2010
Sa i, B sung 2342/Q-NHCT6 ngy

14/9/2009
HD.06.06
27/4/09
02
28.1
1141/Q-NHCT6
29
2568/Q-NHCT6
HD.06.07
Hng dn tip th, chm sc khch hng n NHCT6v s nghip trong cng tc huy ng vn
KHDNV&N
6/10/2009
20/10/09
30
477/Q-NHCT6
HD.06.08
Hng dn trin khai Chng trnh tn dng

mi trng EIB
NHCT6KHDNV&N
26/2/10
26/2/10
31
1550/2012/Q-TGNHCT6
HD.06.15.I
Hng dn thc hin chng trnh tn dng

GCPF.M s HD.06.15.I
NHCT6KHDNV&N
6/6/12
6/6/12
32
1746/2012/Q-TGNHCT6
HD.06.16.I
Hng dn cho vay doanh nghip mua t

NHCT6m bo bng chnh chic xe hnh thnh t
KHDNV&N
vn vay.M s HD.06.16.I
8/6/2012
8/6/2012
33
3700/2012/Q-TGNHCT6
Sa i BS Hng dn cho vay mua t i

vi khch hng doanh nghip
NHCT6KHDNV&N
30/11/12
1/12/2012
34
2251/2013/Q-TGNHCT35
Quy nh cho vay theo hn mc thu chi i

vi khch hng doanh nghip. M s
Q.35.59.I
NHCT35 CTD,T
26/6/13
1/8/2013
35
5132/Q-TGNHCT3+5+10+21+35
Trin khai sn phm "cho vay vn lu ng

bng VN tham chiu li sut USD"
NHCT35 CTD,T
12/7/2012
12/7/2012
Q.35.59.I
01
00
Quyt nh 356/Q-HQT-NHCT35
ngy 10/5/2011 thay th iu 12 ca
237/Q-HQT-NHCT35
Thay th Q s 2090/2012/Q-TGNHCT6 ngy 12/7/2013
Thay th ni dung quy nh cho vay theo

HMTC p dng vi KHDN theo Q s
1686/Q-NHCT35 ngy 27/08/2010.
36
5925/TGNHCT3+5+10+21+35
Trin khai sn phm" cho vay vn lu ng

bng VN tham chiu LS USD"
37
1683/2012/Q-HQTNHCT35
Quy nh cho vay vn lu ng theo phng

thc hn mc tun hon i vi doanh nghip NHCT35 c nng lc ti chnh lnh mnh. M s
CTD,T
Q.35.23.II
38
2698/Q-NHCT6
38.1
4202/2012/Q-TGNHCT6
39
2927/Q-NHCT6
Q.35.23.II
HD.06.10
HD.06.03
Hng dn thc hin Chng trnh tn dng

JBIC giai on I. M s HD.06.10
NHCT35 CTD,T
6/8/2012
6/8/2012
27/8/12
27/8/12
NHCT6KHDNV&N
16/11/10
16/11/10
Sa i, b sung Hng dn thc hin

Chng trnh tn dng JBIC giai on I. M s NHCT6HD.06.10 km theo qnh 2698/Q-NHCT6
KHDNV&N
ngy 16/11/2010
28/12/12
28/12/12
01
Hng dn thc hin chng trnh tn dng

JBIC giai on II
NHCT6KHDNV&N
15/11/08
15/11/08
01
01
39.1
2699/Q-NHCT6
Sa i , b sung Hng dn thc hin

chng trnh tn dng JBIC giai on II ban
hnh theo Q s 2927/Q-NHCT6 ngy
15/11/08
NHCT6KHDNV&N
16/11/10
16/11/10
39.2
4203/2012/Q-TGNHCT6
Si, BS qnh 2927/Q-NHCT6 ngy

NHCT615/11/08 v 2699/Q-NHCT6 ngy 16/11/2010 KHDNV&N
28/12/12
28/12/12
40
2700/Q-NHCT6
Hng dn thc hin Chng trnh tn dng

JICA giai on III. M s HD.06.11
NHCT6KHDNV&N
16/11/10
16/11/10
40.1
4204/2012/Q-TGNHCT6
Hng dn Sa i Qnh 2700/Q-NHCT6

NHCT6ngy 16/11/2010 v thc hin chng trnh TD
KHDNV&N
JICA giai on III, m s HD.06.11
28/12/12
28/12/12
41
2404/2013/Q-TGNHCT59
QT.59.01.I
Quy trnh tip cn v phc v KHDN Nht bn

vay vn ti Ngn hng TMCP Cng thng
NHCT59Vit Nam c TSB l th tn dng d phng
NV&TDQT
ca T chc Ti chnh Nht bn. M s
QT.59.01.I
5/7/2013
1/9/2013
42
3241/Q-NHCT9
QT.09.04
Quy trnh thc hin chnh sch mi trng x

hi trong hot ng cp tn dng. QT.09.04
15/11/11
15/11/11
HD.06.11
Thay th cc vn bn: CV s 2532/CV NHCT6 ngy 13/8/2002, CV s 1673/CVNHCT6 ngy 12/5/2004, CV s 1317/CVNHCT6 ngy 21/4/2004,CV s 3089/CVNHCT6 ngy 13/9/22004, CV s
3090/CV-NHCT6 ngy 13/9/2004, Cv s
962/CV-NHCT6 ngy 21/3/2005, CV s
971/CV-NHCT6 ngy 13/3/2006, CV s
1887/CV-NHCT6 ngy 28/4/2006
NHCT9QLRRTD,T
thay th 5968/CV-NHCT6 ngy

15/11/2007
Thay th vn bn s 996/CV-NHCT6
ngy 5/3/2010
01
43
1864/2013/Q-TGNHCT5
S tay sn phm dch v dnh cho khch hng

doanh nghip. M s HD.05.01.I
1/6/2013
44
2046/2013/Q-TGNHCT5+6
QT.05+06.3.I
Quy trnh chm sc khch hng doanh nghip.

NHCT5-KHDNL 15/6/13
M s QT.05+06.3.I
15/6/13
45
2264/2013/Q-TGNHCT5+6
QT.06.04.I
Quy trnh chm sc khch hng doanh nghip

NHCT5-KHDNL 14/6/13
FDI. M s QT.06.04.I
15/6/13
46
6363/2013/Q-TGNHCT56
HD.56.01.I
47
18653/TG-NHCT56+62
Hng dn sn phm Tin gi thu chi

NHCT56
HD.56.01.I
V/v iu chnh quy nh khai bo doanh thu v
Phn khc khch hng vi phn khc KHDN NHCT56+62
siu vi v KHDN vi m
31/10/13
7/11/2013
1/11/2013
1.2. HUY NG VN KHI KHDN

1
7866/CV-NHCT5
888/Q-NHCT6
HD.06.13
999/2013/Q-TGNHCT6
HD.06.19.I
875/Cv-NHCT6
4654/CV-NHCT6
3052/Q-NHCT5
6.1
7740/TG-NHCT5
2267/2013/Q-TGNHCT5+6
Hng dn sn phm u t tin gi k hn

t ng
Sn phm Tin gi u t a nng.M s :
HD.06.13
Hng dn sn phm "Tin gi u t linh
hot" M s HD.06.19.I
Ci tin sn phm Tin gi thanh ton li sut
bc thang
NHCT6KHDNV&N
NHCT6KHDNV&N
NHCT6KHDNV&N
Dng trin khai sn phm Tin gi u t -Li NHCT6sut th ni c k hn i vi t chc

KHDNV&N
QT.05.05
Quy trnh hng dn huy ng ngun vn

ODA trong h thng NHTMCP CTVN
Sa i Quy trnh huy ng ngun vn ODA

trong h thng NHCT VN
Quy trnh bn hng v bn cho sn phm
QT.05+06.02.I dch v i vi khch hng doanh nghip. M
s QT.05+06.02.I
26/04/11
26/04/11
25/03/13
30/03/13
24/02/10
Dng trin khai sn phm ban hnh theo
6236/CV-NHCT6 ngy18/9/2009,CV
8003/CV-NHCT6 ngy 27/11/2009, CV
7114/CV-NHCT6 ngy 25/11/2010.
30/6/12
13/12/10
15/6/13
NHCT5-KHDNL 14/6/13
15/6/13
NHCT5-KHDNL 14/6/13
15/6/13
1.3.SPDV KHC KHI KHDN

1
2150/Q-TGNHCT5+6
2.KHI BN L
2.1. CHO VAY KHI BN L
2185/2012/Q-HQT1
NHCT35
1855/2013/Q-HQT1.1
NHCT35
2
3022/TG-NHCT19+35
3947/2012/Q-TGNHCT35
Quy trnh nghin cu, xy dng v pht trin

QT.05+06.01.I sn phm dch v trong Khi KHDN. M s
QT.05+06.01.I
Q.35.18.II
QT.35.26.I
Quy nh tm thi cho vay i vi c nhn, h

gia nh. M s Q.35.18.II
Sa i Qnh tm thi cho vay i vi c
nhn, h gia nh.
NHCT35 CTD,T
NHCT35 CTD,T
Ch o hot ng cho vay KHCN
29/12/12
9/1/2013
28/8/13
15/9/13
NHCT19- KHCN 18/3/13
18/3/13

NHCT35 khch hng c nhn, h gia nh theo m hnh
CTD,T
tn dng giai on 2. M s QT.35.26.I
30/12/12
9/1/2013
Thay th qyt nh s 3729/Q-NHCT35

ngy 22/12/2011 v 2283/2012/Q-TGNHCT35 ngy 30/7/2012
8
3.1
1074/2013/Q-TGNHCT35

khch hng c nhn, h gia nh theo m hnh NHCT35 tn dng giai on 2 iu chnh. M s
CTD,T
QT.35.26.I
8/4/2013
15/4/13
3.2
4240/2013/Q-TGNHCT35

khch hng c nhn, h gia nh theo quy trnh NHCT35 thm nh, ph duyt v qun l tn dng trn CTD,T
h thng LOS. M s QT.35.26.I
16/8/13
16/8/13
8560/TG-NHCT35+63
Hng dn thc hin th im quy trnh cp,

thay i tn dng khch hng theo m hnh
Khi bn l giai on 1
NHCT35 CTD,T
20/6/13
1/7/2013
3233/Q-NHCT6
15/11/11
3879/CV-NHCT35
NHCT6KHDNV&N
NHCT35 CTD,T
15/11/11
Quy nh cho vay H ngho v Gia nh chnh

sch .M s Q.06.01
Hng dn cho vay HTLS mua tm tr la,
go h thu nm 2010
1346/Q-HQTNHCT19
Quyt nh v/v p dng mt s ni dung lin

quan c ch tn dng hin hnh
NHCT19KHCN
30/10/09
1887/Q-NHCT19
HD.19.03
Hng dn Cho vay du hc
NHCT19KHCN
10/7/2009
10/7/2009
1771/2013/Q-TGNHCT19
HD.19.13.IV
Hng dn Sn phm cho vay chng minh ti NHCT19chnh. M s : HD.19.13.IV

KHCN
28/05/13
29/05/13
9.1
13414/TG-NHCT61
10
5646/TG-NHCT61
11
2239/CV-NHCT19
12
4052/CV-NHCT19
13
1127/TG-NHCT19
14
1850/2013/Q-TGNHCT19
15
2192/Q-NHCT19
Q.06.01
Sa i SP cho vay CMTC

Ch o mt s ni dung sn phm cho vay
Chng minh ti chnh
Hng dn trin khai sn phm du hc nc
ngoi trn gi
Hng dn trin khi sn phm cho vay du
hc trong nc trn gi
Khng cho vay tiu dng khng c m bo
i vi CBCNV v xc nhn thng tin cho cn
b lm th tc vay vn, pht hnh th tn
dng ti TCTD khc.
13/7/10
NHCT61- Khoi
21/8/13
ban le
21/8/13
NHCT61
17/4/14
NHCT19KHCN
NHCT19KHCN
Sa i QT ban hnh theo Qdnh s

30/12/2012 v cc vn bn sa i, b
sung.
15/4/14
Thay th CV 3827/CV-NHCT19 ngy

04/10/2005 v CV s 4335/CV-NHCT19
ngy 02/11/2005
Thay th Q 2226/2012/TG-NHCT19
ngy 24/7/2012
Q s 3786/2012/TG-NHCT19 ngy
29/11/2012
Q s 4230/2012/Q-TG-NHCT19
ngy 28/12/2012
1
10/5/2010
22/7/10
NHCT19KHCN
2/3/2012
3/3/2012
Q s 2918/Q-NHCT19 ngy
16/11/2009 v CV s 3680/CV-NHCT19
ngy 5/7/2010 cng cc vn bn sa
i, b sung lin quan ht hiu lc.
HD.19.06.III
Hng dn cho vay c bo m y bng

NHCT19s d tin gi, s/th tit kim, giy t c gi,
KHCN
m s: HD.19.06.III
1/6/2013
3/6/2013
Thay th quyt nh s 947/2012/QTG-NHCT19 ngy 17/04/2012.
HD.19.01
Hng dn Cho vay mua nh d n
30/9/10
30/9/10
NHCT19KHCN
02
15.1
9807/CV-NHCT19
Chn chnh cho vay tiu dng v iu chnh

sn phm cho vay mua nh d n.
NHCT19KHCN
20/12/11
16
4902/CV-NHCT19
Hng dn cho vay mua nh thuc d n

c NHCT ti tr vn
NHCT19KHCN
24/8/10
16.1
5617/CV-NHCT19
Sa i cng vn 4902/CV-NHCT19
17
13411/TG-NHCT61
Mc cho vay i vi cho vay mua nh d n.
NHCT1924/9/10
KHCN
NHCT61- Khoi
20/8/13
ban le
18
3737/TG-NHCT61
19
1054/Q-NHCT19
20
3115/TG-NHCT19
21
10984/TG-NHCT62
22
1721/CV-NHCT19
23
3413/CV-NHCT19
23.1
262/TB-NHCT19
24
4233/CV-NHCT35
25
3971/CV-NHCT19+6
25.1
4899/CV-NHCT19+6
25.1.1
7173/CV-NHCT19+6
25.2
7225/CV-NHCT19+6
25.3
1220/TG-NHCT19
26
2534/2012/Q-TGNHCT19
26.1
4181/2012/Q-TGNHCT19
27
6855/CV-NHCT19
28
3047/Q-NHCT19
HD.19.07
Trin khai chng trnh u i cho vay mua

nh d n
Hng dn cho vay mua nh , nhn quyn
s dng t
Ch o cng tc chun b trin khai chng
trnh cho vay h tr nh theo nh hng
ca NHNN
Quy nh mc cp tn dng ti a so vi gi tr
TSB theo CT "VietinBank- cho vay h tr nh
"
Hng dn cho vay xy dng, sa cha nh
.
Hng dn cho vay c nhn u t nh
v cho thu.
nh chnh CV 3413/CV-NHCT19 ngy
25/5/2011
Cho vay i vi c nhn h gia nh u t
nh cho thu
Trin khai sn phm cho vay mua t Trng
Hi
HD.19.05
24/9/10
20/8/13
NHCT61
14/3/14
17/3/14
NHCT19KHCN
21/5/10
5/6/2010
NHCT19KHCN
20/3/13
20/3/13
NHCT62-Khoi
ban le
18/7/13
18/7/13
24/3/11
3/4/11
25/05/11
10/6/2011
13/6/11
13/6/11
NHCT19KHCN
NHCT19KHCN
NHCT19KHCN
NHCT35 CTD,T
NHCT19KHCN
NHCT19Khuyn mi cho vay mua t Trng Hi
KHCN
Trin khai khuyn mi t II/2011 cho vay mua NHCT19 t Trng Hi
KHCN
HD.19.02.III
8/9/2010
25/6/09
Thay th Cv s 5904/CV-NHCT19 ngy
18/10/2010
18/06/11
18/06/11
13/07/11
15/7/11
30/09/11
10/10/1124/11/11
Theo CV 4899/CV-NHCT19+6 ngy

13/07/2011.
Sa i mt s ni dung Hng dn trin khai NHCT19sn phm cho vay mua ot Trng Hi
KHCN
30/09/11
1/10/2011
Sa i mt s ni dung ti CV 3791/CVNHCT19+6 ngy 18/06/2011.
u i c bit dnh cho CBCNV VietinBank NHCT19v ngi thn khi mua xe Mazda2 Trng Hi KHCN
7/3/2012
7/3/12 n
30/4/12
Theo hng dn CV s 3971/CVNHCT19+6 ngy18/6/2011 v cc cng

vn sa i, b sung.
Hng dn cho vay mua t i vi khch

NHCT19hng c nhn, h gia nh. M s HD.19.02.III KHCN
21/8/12
24/8/12
Thay th quyt nh s 2549/QNHCT19 ngy 2/10/2009 v cng vn s

7211/CV-NHCT19 ngy 30/09/2011.
Sa i, BS ln th 1 Hng dn cho vay

mua t i vi khch hng c nhn, h gia
nh. M s HD.19.02.III
NHCT19KHCN
28/12/12
29/12/12
Hng dn trin khai sn phm cho vay ca

hng, ca hiu
Hng dn cho vay c nhn kinh doanh ti
ch
NHCT19KHCN
NHCT19KHCN
15/11/10
15/11/10
4/12/2009
19/12/09
01
10
Hng dn SP cho vay c nhn/h kinh doanh NHCT61- Khoi

21/8/13
ti ch Bn thnh
ban le
21/8/1330/6/14
Trin khai th im ti CN TP HCM
1/11/13
29
13415/TG-NHCT61
30
6366/2013/Q-TGNHCT61
31
6489/TG-NHCT19
32
787/Q-NHCT35
Q.35.15
Quy nh tm thi cho vay ngn hn bng

NHCT35 VN mua chng khon (CN Thanh Xun v
CTD,T
chi nhnh NHCT1)
20/3/09
20/3/09
33
1772/2013/Q-TGNHCT19
HD.19.14.III
Hng dn sn phm cho vay ng trc tin

bn chng khon. M s : HD.09.14.III
NHCT19KHCN
28/05/13
29/05/13
33.1
671/TG-NHCT61
Trin khai m rng chng trnh cho vay ng

trc tin bn chng khon
NHCT19KHCN
15/1/14
22/1/14
34
13457/TG-NHCT61
Trin khai th im CT " gii ngn - thu n t

ng cho vay UTTBCK
NHCT61- Khoi
5/9/2013
ban le
35
5485/TG-NHCT19
Ch o hot ng cho vay ng trc tin bn NHCT19chng khon i vi KHCN

KHCN
26/4/13
26/4/13
36
2533/2012/Q-TGNHCT19
HD.19.29.I
Hng dn sn phm cho vay theo hn mc

thu chi u i li sut. M s HD.19.29.I
21/8/12
1/9/2012
37
3789/2013/Q-TGNHCT61
HD.61.02.I
Hng dn cho vay chi ph du hc i vi hc

NHCT61- Khoi
vin phi cng ca Tng cng ty hng khng
12/7/2013
ban le
Vit Nam.HD.61.02.I
12/7/2013
38
15031/TG-NHCT61
Ch o trin khai sn phm Cho vay chi ph

du hc i vi hc vin phi cng ca VNA
14/9/13
HD.61.05.I
NHCT61 Hng dn sn phm cho vay pht trin nng

NCTT&PTSP - 25/10/13
nghip, nng thn, HD.61.05.I
KHOI BL
NHCT19Trin khai chng trnh u i cho vay SXKD
24/8/12
KHCN
NHCT19KHCN
NHCT61- Khoi
14/9/13
ban le
NHCT61- Khoi
5/8/2013
ban le
24/8/1231/12/12
5/9/2013
39
12202/TG-NHCT61
Ch o hot ng cho vay KHCN
40
15684/TG-NHCT63
V vic ch o r sot cc khon cho vay mua NHCT63 - Khi

25/9/13
nh t
bn l
25/9/13
41
6803/2013/Q-TGNHCT61+62
Q.62.01.I
Q s dng Tin ch ng k vay vn Online
22/11/13
1/12/13
42
7060/2013/Q/TGNHCT63
QT.63.01.I
QT tm thi Cnh bo sm i vi khch hng

NHCT63
c nhn, h gia nh
10/12/2013
15/12/13
NHCT62
5/8/2013
00
Hng dn cho Quyt nh s

28/5/2013
Trin khai th im ti CN Thanh Xun,
H ty; Bnh nh; Nng
Trin khai ton h thng
Sa i, b sung sp cho vay km

theo cc VB sau:
- 2192/Q-TG-NHCT19
- 4902/CV-NHCT19
- 3022/TG-NHCT19+35
- 1054/Q-Q-NHCT19
- 1721/CV-NHCT19
- 1771/2013/Q-TG-NHCT19
- 1887/Q-NHCT19
- 1796/2012/Q-TG-NHCT19
- 3407/Q-NHCT19
- 1358/Q-HQT-NHCT19
11
43
2762/2013/Q-HQTNHCT35
Cho vay bng ngoi t i vi khch hng vay

NHCT35
l ngi c tr
24/12/13
24/12/13
44
22020/TG-NHCT61
Sa i, b sung hng dn SP "Bo him tn

NHCT61
dng dnh cho ngi i vay" - Credit life
25/12/13
25/12/13
45
22619/TG-NHCT61+62
Trin khai H thng nhn din SIMS v chnh

sch chm sc khch hng theo phn khc
NHCT61+62
24/12/13
24/12/13
NHCT19KHCN
28/9/11
3/10/2011
Thay th Qnh s 565/Q-HQTNHCT19 ngy10/7/2009; 014/TBNHCT19 ngy 16/12/2009;1315/QHQT-NHCT19 ngy 23/7/2010
Thay th Q 8181/TG-NHCT19 ngy

10/6/2013
2.2. HUY NG VN KHI BN L
982/Q-HQT-NHCT19 Q.19.10
Quy nh v Tin gi tit kim trong h thng

NHTMCP CTVN
1975/2013/Q-TGNHCT19
Quy trnh giao dch tin gi trong h thng

NHTM CPCTVN M s QT.19.02.III
NHCT19KHCN
14/6/13
29/6/13

ngy 20/8/2009
1284/CV-NHCT19
Trin khai sn phm Tin gi k qu c k hn
NHCT19KHCN
10/3/2009
10/3/2009
Thay i Qnh li sut khi tt ton/rt

mt phn gc trc hn theo 4531/TGNHCT19 ngy 21/6/2012.
3.1
8408/CV-NHCT19
B sung k hn 3 thng tr li i vi sn
phm tin gi k qu c k hn
NHCT19KHCN
16/12/09
16/12/09
3525/CV-NHCT19
Trin khai sn phm tin gi tit kim tch ly
NHCT19KHCN
30/6/10
30/6/10
4.1
6922/CV-NHCT19
B sung tin ch i vi Tit kim tch ly
NHCT19KHCN
22/09/11
24/09/11
2077/Q-TG-NHCT19 HD.19.24.I
Hng dn sn phm Tit kim li sut linh

hot.M s HD.19.24.I
NHCT19KHCN
11/7/2012
16/7/12
QT.19.02.III
4531/TG-NHCT19
Dng mt s sn phm huy ng vn v sa

i SPTG v cho vay CMTC
NHCT19KHCN
21/6/12
3/7/2012
5225/CV-NHCT19
Hng dn trin khai sn phm Tin gi u

i t gi
NHCT19KHCN
26/07/11
27/7/11
1180/2012/Q-TGNHCT19
Hng dn trin khai sn phm Tin gi bo

him t gi. M s HD.19.15.I
NHCT19KHCN
12/5/12
15/5/12
8.1
826/2014/Q-TGNHCT61
Sa i hng dn trin khai sn phm Tin

gi bo him t gi
NHCT61
31/3/14
31/3/14
1255/2012/Q-TGNHCT19+6
15/5/12
15/5/12
HD.19.15.I
HD.19+6.16.I
Hng dn sn phm Tin gi kt hp. M s NHCT19HD.19+6.16.I

KHCN
Dng trin khai cc SP HV theo 1760/CV-NHCT19 ngy 25/3/2011 v

cc VB sa i BS;
-1078/CV-NHCT19 ngy 25/2/2011
-2328/CV-NHCT19 ngy 14/04/2011
-2433/CV-NHCT19 ngy 18/04/2011
1
16/8/2011 v CV s 6694/CV-NHCT19
ngy 14/9/2011.
12
9.1
737/TB-TG-NHCT19+6
nh chnh quyt nh 1255/2012/Q-TGNHCT19+6 ngy 15/5/2012.
NHCT19KHCN
18/5/12
10
2617/CV-NHCT19
Hng dn thc hin sn phm TK li sut

bc thang theo s d
NHCT19KHCN
19/7/05
19/7/05
11
3503/CV-NHCT19
Thc hin sn phm Tit kim khng k hn

li sut bc thang theo s d
NHCT19KHCN
26/05/11
30/05/11
Thay th cho CV s 5910/CV-NHCT19

ngy 4/12/2006 v CV s 880/CVNHCT19 ngy 18/2/2009.
14/6/12
-Ngng trin khai Sn phm Tin gi

kiu hi v sn phm Tin gi Tit kim
tch ly kiu hi ban hnh theo Cv
1974/CV-NHCT19 v 7489/CV-NHCT19.
-B sung loi tin huy ng USD
theo CV 3503/CV-NHCT19 ngy
26/5/2011.
- iu chnh SP tit kim tch ly theo
Cv 5353/CV-NHCT19 ngy 15/9/2010.
R sot, ci tin trin khai cc sn phm huy

ng vn NHCT19- KHCN
NHCT19KHCN
HD.61.01.I
Hng dn sn phm Tit kim tch ly cho

con. M s HD.61.01.I
NHCT61- Khoi
26/8/13
ban le
QT.19.06.II
Quy trnh pht hnh v thanh ton Giy t c

gi ghi danh trong h thng NHTMCP CTVN.
M s QT.19.06.II
NHCT19KHCN
14/6/13
29/6/13
5218/CV-NHCT19
Hng dn Qui trnh thc hin chng trnh

Maketinh tin gi dn c
NHCT19KHCN
9/9/10
10/9/2010
15
981/Q-HQT-NHCT19 Q.19.13
Quy nh pht hnh giy t c gi trong h

thng NHTMCP CTVN.M s Q.19.13
NHCT19KHCN
28/9/11
3/10/2011
Thay th Q s 1139/Q-HQTNHCT19 ngy 31/8/2009; 554/TBNHCT19 ngy 12/10/2010.
16
2987/Q-NHCT19
Quy nh mu v s dng mu n ch quan

NHCT19trng trong h thng Ngn hng Cng thng
KHCN
Vit Nam
29/12/08
1/1/2009
Thay th 1884/CV-NHCT10 ngy

4/6/2004
16.1
3238/TG-NHCT61
S dng mu n ch quan trng mi
6/3/14
6/3/14
17
2486/Q-NHCT19
17.1
11.1
3990/TG-NHCT19
12
4419/2013/Q-TGNHCT61
13
1977/2013/Q-TGNHCT19
14
Q.19.03
NHCT61
13/6/12
1/9/2013
Quy trnh qun l s d thng trong h thng NHCT19NHCT VN

KHCN
20/11/08
4393/CV-NHCT19
Sa i, b sung Quy trnh qun l s d

thng trong h thng NHCTVN
NHCT19KHCN
27/6/11
27/6/11
18
5344/CV-NHCT19
Trin khai h thng tnh im v chnh sch

chm sc khch hng thn thit
NHCT19KHCN
29/7/11
29/7/11
18.1
5865/CV-NHCT19
18.2
9959/TG-NHCT61
NHCT1915/8/11
KHCN
NHCT61- Khoi
27/6/13
ban le
19
1590/2012/Q-TGNHCT19
Hng dn thc hin chnh sch khch hng

thn thit
Cp nht chng trnh chm sc khch hng
thn thit
Quy trnh phc v khch hng c nhn VIP
trong h thng NHTM CPCTVN. M s
QT.19.12.I
QT.19.03
QT.19.12.I
NHCT19KHCN
12/6/12
p dng i vi cc chi nhnh chuyn

i m hnh kinh doanh.
Thay th quyt nh s 2919/QNHCT19 ngy 16/11/2009.
15/8/11
1/7/13
15/6/12
13
20
14480/TG-NHCT61
21
15805/TG-NHCT61
22
15784/TG-NHCT61
23
3024/TG-NHCT63
Hng dn trin khai sn phm Tit kim Tch

ly cho con
V vic pht hnh CCTG ghi danh t III nm
2013
Trin khai chng trnh khuyn mi " Mun kt
ni - Trn tin yu"
Hng dn s dng mu hp ng tin gi
dnh cho t chc
NHCT61-Khi
6/9/2013
Bn l
NHCT61- Khi
26/9/13
bn l
NHCT61- Khi
30/9/13
bn l
Quy nh cho thu ngn t st
NHCT19KHCN
NHCT19KHCN
NHCT19KHCN
NHCT63
6/9/2013
7/10/2013
7/10/2013
4/3/14
4/3/14
29/4/10
28/5/10
2/6/2010
2/6/2010
29/4/10
28/5/10
Thay th Quyt nh 2970/Q-NHCT19

ngy 31/12/08
ngy 10/11/2009
2.3.SPDV KHC KHI BN L

1
953/Q-NHCT19
Q.19.05
1.1
2839/CV-NHCT19
954/Q-NHCT19
Q.19.06
Quy nh Dch v Gi gi ti sn
1976/2013/Q-TGNHCT19
QT.19.04.II
Quy trnh dch v nhn v chi tr tin gi tit

kim, giy t c gi ti nh trong h thng
NHTMCP CTVN. M s QT.19.04.II
NHCT19KHCN
14/6/13
29/6/13
236/CV-NHCT19
Trin khai dch v thanh ton tin bn v tu
NHCT19KHCN
19/1/10
19/1/10
4329/CV-NHCT19
HD
Hng dn trin khai th im gi sn phm

"Tit kim nhiu, tiu dng ln"
NHCT19KHCN
2/8/2010
2/8/2010
2567/Q-NHCT19
QT.19.05
Quy trnh bo him con ngi kt hp tn dng
NHCT19KHCN
7/10/2009
7/10/2009
6.1
2924/Q-NHCT19
Sa i mt s im trong Quy trnh bo him NHCT19con ngi kt hp tn dng

KHCN
18/11/09
18/11/09
6.2
5045/CV-NHCT19
R sot sn phm Bo him con ngi kt

hp tn dng
NHCT19KHCN
20/07/11
6.3
5584/TG-NHCT19
Mc ph bo him con ngi kt hp tn dng.
NHCT19KHCN
30/7/12
2869/Q-NHCT19
7.1
7796/CV-NHCT19
7.2
7838/CV-NHCT19
7.3
8354/CV-NHCT19
Hng dn sn phm Pht An Bnh
7.4
1649/TG-NHCT19
Trin khai sn phm v Chng trnh thi ua

dnh cho NV t vn
7.5
1665/TG-NHCT19
Trin khai sn phm bo him Pht lc thnh

NHCT19ti v chng trnh thi ua dnh cho nhn
KHCN
vin t vn
Trin khai dch v Cho thu Ngn t st v

dch v Gi gi ti sn
QT.19.10
Quy trnh trin khai nghip v i l Bo him

NHCT19nhn th vi Cty TNHH Bo him nhn th
KHCN
Vietinbank Aviva. M s QT.19.10
Hng dn thc hin nghip v i l Bo
him nhn th
Thc y trin khai nghip v i l Bo him
nhn th
NHCT19KHCN
NHCT19KHCN
NHCT19KHCN
NHCT19KHCN

ngy 31/12/08
Km theo Q s 2567/Q-NHCT19 ngy

7/10/2009 v Thay th 7617/CVNHCT19 ngy 16/12/2010
19/10/11
19/10/11
19/10/11
19/10/11
20/10/11
20/10/11
8/11/2011
8/11/2011
22/3/12
22/3/12
22/3/12
22/3/12
Thc hin theo 2869/Q-NHCT19 v

7796/CV-NHCT19 ngy 19/10/2011
7796/CV-NHCT19 ngy 19/10/2011
7796/CV-NHCT19 ngy 19/10/2011
14
Trin khai sn phm b tr Bo him t k

NHCT19dnh cho tr em v chng trnh thi ua dnh
KHCN
cho VN t vn
2/10/2012
HD.19.08
Hng dn trin khai SP Bo him hn hp

nh t nhn.M s HD.19.08
15/12/11
20/12/11
1591/2012/Q-TGNHCT19
HD.19.10.I
Hng dn sn phm Tit kim tch ly - Pht NHCT19lc bo tn. M s HD.19.10.I

KHCN
12/6/2012
15/6/12
10
3338/2012/Q-TGNHCT19
HD.19.30.I
NHCT19KHCN
18/10/12
30/10/12
11
3739/TG-NHCT61
NHCT61
14/3/14
14/3/14
7.5.1
7889/TG-NHCT19
3679/2011-Q-TGNHCT19
Hng dn sn phm Tit kim tch ly a

nng. M s HD.19.30.I
Trin khai th im gi sn phm Vissa Debit
Sakura dnh cho khch hng Nht Bn ti TP
H Ch Minh v H Ni
NHCT19KHCN
2.4. CC HOT NG KHC KHI BN L

1
1980/2013/Q-TGNHCT19
HD.19.33.I
Hng dn quy chun ng x vi khch hng NHCT19(GUEST) ti im giao dch. M s HD.19.33.I KHCN
11/6/13
15/6/13
1981/2013/Q-TGNHCT19
QT.19.16.I
Quy trnh iu hnh t snh ti im giao dch. NHCT19M s QT.19.16.I

KHCN
11/6/13
15/6/13
1982/2013/Q-TGNHCT19
QT.19.17.I
Quy trnh xy dng mi quan h vi khch

hng ti im giao dch. M s QT.19.17.I
NHCT19KHCN
11/6/13
15/6/13
1983/2013/Q-TGNHCT19
QT.19.18.I
Quy trnh Phi hp gp g khch hng gia

Lnh o v cn b ti im giao dch. M s
QT.19.18.I
NHCT19KHCN
11/6/13
15/6/13
1984/2013/Q-TGNHCT19
QT.19.19.I
Quy trnh bn hng qua in thoi ti im

giao dch. M s QT.19.19.I
NHCT19KHCN
11/6/13
15/6/13
1985/2013/Q-TGNHCT19
QT.19.20.I
Quy trnh x l khiu ni khch hng ti im

giao dch. M s QT.19.20.I
NHCT19KHCN
11/6/13
15/6/13
1986/2013/Q-TGNHCT19
QT.19.21.I
Quy trnh chuyn giao khch hng ti im

giao dch, M s QT.19.21.I
NHCT19KHCN
11/6/13
15/6/13
1987/2013/Q-TGNHCT19
QT.19.22.I
Quy trnh phi hp nh gi v cng c hot

ng im giao dch gia Lnh o CN v
Lnh o im giao dch .M s QT.19.22.I
NHCT19KHCN
11/6/13
15/6/13
15039/TGD-NHCT61
Chn chnh hot ng CSKH v trin khai

chm im cn b v tiu chun giao dch.
NHCT61- Khoi
12/9/13
ban le
20/9/13
10
621/2014/Q-TGNHCT61
Quy trnh nghin cu th trng vi m
NHCT61
20/3/14
20/3/14
11
3308/TG-NHCT61
S dng B cng c trc tuyn dnh cho cn

b bn l
NHCT61
10/3/14
10/3/14
Q.29.03
Qui nh nghin cu, trin khai sn phm dch

v. M s Q.29.03
NHCT29-ISO
23/11/11
23/11/11
Q.29.02
Ban hnh quy nh qun l v khai thc trang

Web cm nang sn phm dch v
NHCT29-ISO
13/04/11
13/04/11
3. VN BN KHC V SPDV
1220/Q-HQT1
NHCT29
2
872/Q-NHCT29
QT.61.02.I
Thay th Q 1656/Q-NHCT29 ngy

18/9/2006.
15
4. BO LNH
1
1.1
2531/TB-TG-NHCT35
Thng bo nh chnh quyt nh

1695/2012/Q-TG-NHCT35
NHCT35 CTD,T
20/12/12
20/12/12
1.2
10418/TG-NHCT35
Hng dn p dng t l ti sn m bo
trong bo lnh v phng thc bo lnh
NHCT35 CTD,T
12/12/12
20/12/12
1.2.1
2532/TB-TG-NHCT35
Thng bo nh chnh cng vn 10418/TGNHCT35
NHCT35 CTD,T
20/12/12
20/12/12
3212/Q-NHCTNHCT22 - SGD
Quy trnh x l nghip v bo lnh
NHCT22 - SGD 24/12/09
15/1/10
3.1
5391/TG-NHCT35
Tng cng kim sot nghip v bo lnh
NHCT35 CTD,T
24/7/12
24/7/12
410/Q-NHCT6
Hng dn thc hin nghip v bo lnh thu

NHCT6hng ha xut nhp khu bng phng thc
KHDNV&N
in t.
22/3/11
22/3/11
4.1
2141/Q-TG-NHCT6
Sa i hng dn thc hin nghip v bo

lnh thu hng ha xut nhp khu bng
phng thc in t.M s HD.06.12
NHCT6KHDNV&N
12/7/2012
12/7/2012
01
4.2
2067/2013/Q-TGNHCT6
Sa i hng dn thc hin nghip v bo

lnh thu hng ha xut nhp khu bng
phng thc in t.M s HD.06.12
NHCT6KHDNV&N
14/6/13
15/6/13
02
2590/Q-NHCT35
Hng dn thc hin bo lnh cho cc cng

trnh xy dng.M s HD.35.05
NHCT35 CTD,T
30/9/11
28/10/11
5.1
1195/TB-NHCT35
10/12/2011
1085/TG-NHCT18+35
NHCT35 CTD,T
NHCT35 CTD,T
10/12/2011
Hng dn Quyt nh 2590/Q-NHCT35

ngy 30/9/2011
Hng dn k kt HCBL, CKBL theo thng
t 28 ca NHNN
28/1/13
28/1/13
Q.35.02.II
QT.SGD.04
HD.06.12
HD.35.05
Quy nh bo lnh i vi khch hng. M s

Q.35.02.II
NHCT35 CTD,T
17/11/12
2/12/2012
Quyt nh 311/Q-HQT-NHCT35
ngy 14/7/08 v quyt nh 1328/QHQT-NHCT35 ngy 28/7/2010 ht
hiu lc thi hnh
1695/2012/Q-TGNHCT35
Hng dn mt s iu ti quy nh
17/11/2012
Thay th 2000/Q-NHCT22 QT.22.04

ngy 17/11/2006
Thay th Cv 8899/CV-NHCT-SGD ngy
25/11/2011
5. TRCH LP RR, QUN L V X L N
2186/2012/Q-HQTNHCT37
Q.37.01.II
3176/Q-NHCT37
QT.37.03
2670/Q-NHCT37
QT.37.01
3.1
2269/Q-NHCT37
2184/2012/Q-HQTNHCT37
Q.37.03.III
Quy nh v vic phn loi n, trch lp v s

dng d phng x l ri ro tn dng trong
hot ng kinh doanh ca NHTMCP CTVN.
M s Q.37.01.II
NHCT37 QLNCV
Quy trnh phn loi n,trch lp v s dng d

NHCT37 phng trong H thng NHTMCP CTVN.M s
QLNCV
QT.37.03
NHCT37 QT qun l v x l n c vn
QLNCV
30/12/12
30/12/12
30/11/10
15/12/10
23/10/09
8/11/2009
Sa i, b sung mt s im trong QT qun

l v x l n c vn
NHCT37 QLNCV
27/08/11
27/08/11
Quy nh gim, min li vay i vi khch

hng vay vn ti Ngn hng TMCP CTVN.M
s Q.37.03.III
NHCT37 QLNCV
29/12/12
5/1/2013
Thay th quyt nh s 234/Q-HQTNHCT37 ngy 6/9/2005; 296/Q-HQTNHCT37 ngy 1/8/2007;

1270/Q_HQT-NHCT37 ngy
10/12/2011.
Thay th Quyt nh s 1862/QNHCT37 ngy 20/10/2006

1
Thay th Quyt nh s1426/Q-HQTNHCT37 ngy 24/12/2011
16
414/Q-HQT-NHCT37 Q.37.02
Quy nh v hot ng bn n trong h thng

NHTM CPCTVN.M s Q.37.02
NHCT37 QLNCV
30/05/11
30/05/11
5.1
2216/2012/Q-HQTNHCT37
Sa i ln 1 Quy nh v hot ng bn n
trong h thng NHTM CPCTVN.M s
Q.37.02
NHCT37 QLNCV
30/12/12
30/12/12
11/11/2011
1/12/2011
6. BO M TIN VAY
1168/Q-HQT1
NHCT35
1.1
4948/CV-NHCT35
1.2
12548/TG-NHCT35
1.3
8830/CV-NHCT35
1.4
4038/2012/Q-TGNHCT18+35
1.5
Q.35.03
Quy nh thc hin bo m cp tn dng. M NHCT35 s Q.35.03

CTD,T
NHCT35 Mt s lin quan n vic nhn TSB
CTD,T
Thay th danh mc cc t chc pht hnh ti NHCT35 Cv 8442.
CTD,T
ngy 01/08/2007
1
Km theo Q s 414/Q-HQTNHCT37 ngy 30/05/2011

Thay th Quyt nh s 612/Q-HQTNHCT35 ngy 31/12/08.
12/7/2011
8/8/2013
14/8/13
Tip tc thc hin mt s vn bn, hng dn NHCT35 ch o v bo m tin vay.

CTD,T
20/11/11
1/12/2011
Quy nh b mu HB v hng dn lp
NHCT35 HB trong h thng NH TMCP CTVN m s
CTD,T
Q.35.55.I
25/12/12
15/01/12
2201/2012/Q-HQTNHCT35
Sa i quy nh thc hin bo m cp tn

dng, km theo qnh 1168/Q-HQTNHCT35 ngy 11/11/2011. M s Q.35.03
29/12/12
9/1/2013
16933/TG-NHCT35
V/v Quy nh v gi tr nh gi v mc cp tn
NHCT35 dng ti a so vi gi tr nh gi v ch o
CCS TD T
BTV thng 10/2013
10/10/2013
10/10/2013
Thay th 9368/TG-NHCT35 ngy

26/6/13 v 1108/TB-NHCT35 ngy
14/7/13
7759/TG-NHCT37
nh gi TSB ti khu vc H Ni v TP HCM
28/9/12
1/10/2012
p dng cc CN ti khu vc H Ni v
TP HCM
3840/2012/Q-TGNHCT35
29/12/12
9/1/2013
4947/TG-NHCT35
9/4/2013
9/4/2013
2495/Q-NHCT35
Q.35.30
Quy nh nhn bo m bng Quyn i n c

NHCT35 bo lnh thanh ton ca nh ch ti chnh.M
CTD,T
s Q.35.30.
21/09/11
5/10/2011
5971/2013/Q-TGNHCT35
Q.35.65.I
Quy nh nhn bo m quyn i n Q.

35.65.I
NHCT35
30/9/13
30/11/13
Thay th cng vn s 9794/TGNHCT35 ngy 29/11/2012
Ch o lin quan n TSB
NHCT35 CTD,T
24/6/13
24/6/13

21/2/2013; 6894/CV-NHCT35 ngy
15/11/2010; 742/TG-NHCT35 ngy
10/2/2012
QT x l ti sn bo m tin vay trong h

thng NHCTVN
Quy trnh sa i QT x l ti sn bo m
.M s QT.37.02
NHCT37 QLNCV
NHCT37 QLNCV
7/7/10
21/7/10
01
26/04/12
1/5/2012
02
9300/TG-NHCT9+35
10
1396/Q-NHCT37
10.1
1115/2012/Q-TGNHCT37
Q.35.55.I
HD.35.12.I
Hng dn thm nh, nh gi v qun l

TSB. M s HD.35.12.I
Hng dn, ch o BTV thng 4-2013
QT.37.02
NHCT35 CTD,T
NHCT37 QLNCV
NHCT35 CTD,T
NHCT35 CTD,T
Thay th b mu HB ban hnh km

theo Quyt nh s 612/Q-HQTNHCT35 ngy 31/12/08.
Thay th 2269/Q-NHCT37 ngy

26/12/2006
17
11
V/v hng dn ng k thay i ni dung ng NHCT35 k giao ch m bo ng k

CTD,T
6516/CV-NHCT35
28/9/09
12
2277/CV-NHCT35
Hng dn thc hin ng k thay i ni

dung GDB ng k
NHCT35 CTD,T
10/5/2010
13
6903/CV-NHCT35
Hng dn ng k thay i ni dung GDB

ng k khi i tn Chi nhnh
NHCT35 CTD,T
17/11/10
14
1696/Q-NHCT35
14.1
471/Q-NHCT35
15
1946/2012/Q-TGNHCT35
QT.35.09.III
QT nhn bo m bng hng ho. M s

QT.35.09.III
16
1526/Q-NHCT35
QT.35.01
Quy trnh nhn bo m ti sn hnh thnh

trong tng lai
16.1
2755/Q-NHCT35
17
21944/TG-NHCT35
18
3820/Q-NHCT35
19
036/Q-HQT-NHCT9
NHCT35 CTD,T
Sa i, b sung Quy trnh tm xut h s Ti NHCT35 sn bo m
CTD,T
Qui trnh tm xut h s Ti sn bo m
-TSB l ng sn theo 6516/CVNHCT35

-TSB l QSD t, TS gn lin vi t
theo TT06/2010/TTLT-BTP-BTNMTngy
1/3/2010 ca B TNMT.
- Tm xut HS TSB theo qnh
s1696/Q-NHCT35 ngy 28/6/2009
Thay th 7.2 ca QT.06.02
28/6/09
28/6/09
3/3/10
3/3/2010
NHCT35 CTD,T
30/6/12
15/8/12

ngy 1/9/2010.
NHCT35 CTD,T
11/8/2008
26/8/08

ngy 14/9/2006
B sung Quy trnh nhn bo m bng ti sn NHCT35 hnh thnh trong tng lai
CTD,T
27/10/09
10/11/2009
Hng dn nhn bo m bng hng ha
NHCT35
24/12/13
24/12/13
Q.35.01
Quy nh cho vay xut khu trc giao hng.

M s Q.35.01
NHCT35 CTD,T
28/12/11
16/2/12
Q.09.01
Ban hnh chnh sch mi trng x hi trong

hot ng cp tn dng.M s Q.09.01
NHCT9QLRRTD,T
21/01/11
21/01/11
QT.51.04.II
QT qun l ti sn bo m trong hot ng

kinh doanh vn v th trng QT.51.04.II
NHCT51
29/11/13
29/11/13
2760/CV-NHCT35
Hng dn b sung Quy nh ca Hi ng

qun tr v GHTD v cp tn dng
NHCT35 CTD,T
27/5/10
27/5/10
1.1
4170/CV-NHCT35
NHCT35 Hng dn b sung v GHTD v cp tn dng

CTD,T
2.1
1699/2013/Q-HQTNHCT35
6867/2013/Q-TGNHCT51
7. QUN L TN DNG
20
QT.35.07
28/9/09
Sa i, b sung QT.35.07
Sa i, b sung QT.35.01
Thay th CV s 2862/CV-NHCT35 ngy

5/5/2009.
Thay th Q s 764/2013-Q-TGNHCT51 ngy 28/2/2013
28/7/10
Quyt nh: 2CV 4737/CV-NHCT35ngy

10/9/2009 v Cv s 770/CV-NHCT35
ngy 16/2/2009 ht hiu lc t
28/7/2010
Q.35.19.III
Quy nh cp v qun l gii hn tn dng

NHCT35 trong h thng Ngn hng TMCP Cng thng
CTD,T
Vit Nam. M s Q.35.19.III
2/7/2013
6/8/2013
Thay th Qnh s 208/Q-HQTNHCT35 ngy 24/2/2010;

29/12/2012.
Q.35.19.III
Sa i ln th 1 Quy nh cp v qun l gii NHCT35 hn tn dng trong h thng NH TMCP CTVN CCS TD T
2/8/2013
2/8/2013
18
1872/TB-NHCT35
Thng bo nh chnh quyt nh s

1699/2013/Q-HQT-NHCT35
NHCT35 CCS TD T
1067/2013/Q-TGNHCT35
QT.35.28.I
Quy trnh cp gii hn tn dng i vi khch

hng, nhm khch hng lin quan theo m
hnh giai on 2 iu chnh, m s QT.35.28.I
NHCT35 CTD,T
8/4/2013
15/4/13
1068/2013/Q-TGNHCT35
QT.35.29.I
Quy trnh cp khon tn dng i vi khch

hng theo m hnh giai on 2 iu chnh, m
s QT.35.29.I
NHCT35 CTD,T
8/4/2013
15/4/13
5.1
9442/TG-NHCT35
Hng dn cc ni dung nghip v TTTM theo NHCT35 m hnh tn dng giai on 2 iu chnh.
CTD,T
1069/2013/Q-TGNHCT35
Quy trnh cp tn dng c bo m y

bng ti sn c tnh thanh khon cao theo m
hnh giai on 2 iu chnh, m s QT.35.30.I
QT.35.30.I
NHCT35 CTD,T
30/10/13
30/10/13
24/6/13
Km theo quyt nh 1068/2013/QTG-NHCT35 ngy 8/4/2013.
8/4/2013
15/4/13
- Thay th quyt nh s 4161/2012/QTG-NHCT35 ngy 29/12/2012;

8/1/2013 v 2750/TG-NHCT19+35
ngy 8/3/2013.
6/9/2013
Sa i cc quyt nh sau:
-1850/2013/TG-NHCT19 ngy
1/6/2013
-1069/2013/Q-TG-NHCT35 ngy
8/4/2013
- 2286/2013/Q-TG-NHCT35 ngy
30/8/2011
-3405/Q-NHCT8 ngy 25/11/2011
NHCT35 CTD,T;
6/9/2013
NHCT61- Khoi
ban le
6.1
14501/TG-NHCT61+35
Sa i quy trnh, mu biu cp tn dng c

bo m y bng ti sn c tnh thanh
khon cao
6.2
QT.35.28.I;
6751/2013/Q-TGQT.35.29.I;
NHCT35+17+52/1+54/1
QT.35.30.I
Sa i ln 1 mt s QT cp tn dng theo m
NHCT35
hn giai on 2 iu chnh
15/11/13
25/11/13
2286/Q-NHCT35
Quy trnh xc thc v thu n t TSB c tnh

thanh khon cao do NHTM CP CTVN pht
hnh, qun l tp trung trong h thng. M s
QT.35.14
31/08/11
15/9/11
5707/TG-NHCT35
793/Q-NHCT35
QT.35.14
QT.35.04
NHCT35 CTD,T
Ch o v hng dn ln 1 cp tn dng theo NHCT35 m hnh tn dng giai on 2 iu chnh

CTD,T
26/4/13
26/4/13
Quy trnh xc nh, qun l gii hn tn dng

v mc phn quyt tn dng
2/4/2010
3/5/2010
NHCT35 CTD,T
Thay th quyt nh s 4161/2012/QTG-NHCT35 ngy 29/12/2012;

8/1/2013 v 2750/TG-NHCT19+35
ngy 8/3/2013. 3162/Q-NHCT35 ngy
9/12/10; 031/TB-NHCT35 ngy 31/1/11;
6833/TG-NHCT10+17+35+38+54/1
ngy 22/5/13

27/1/2007
Sa i, hng dn b sung cc ni
dung lin quan ti: (i) Bc 5, mc 6.2
QT ban hnh km Q 1068,
8/4/2013; (ii) Q 1069/2013/Q-TGNHCT35 ngy 8/4/2013
13/9/06
19
Thay th Qnh s 514/Q-HQTNHCT35 bgy 15/6/2011; Qnh s

29/12/2012 v cc vn bn sa i b
sung.
10
QC.35.01.V
Quy ch Hi ng tn dng ca
NHTMCPCTVN. M s QC.35.01.V
NHCT35 CTD,T
14/6/13
15/6/13
10.1
1657/2013/Q-HQTNHCT35
QC.35.01.V
sa i ln th 1 Quy ch Hi ng tn dng
ca NH TMCP CT VN
NHCT35 CCS TD T
2/8/2013
2/8/2013
6202/NHCT3+5+10+21+
35
6203/NHCT3+5+10+21+
35
Trin khai sn phm cho vay USD kt hp bo

him t gi
Trin khai sn phm cho vay vn lu ng
bng VN li sut thp
NHCT35 CTD,T
NHCT35 CTD,T
16/8/12
16/8/12
16/8/12
16/8/12
13
131/Q-HQT-NHCT35 Q.35.07
Ban hnh chnh sch khch hng chin lc

ca Ngn hng Cng thng Vit Nam
NHCT35 CTD,T
22/3/09
6/4/2009
13.1
3976/CV-NHCT35
Trin khai Q.35.07
NHCT35 CTD,T
17/6/09
13.2
671/Q-HQT-NHCT35
Sa i ln th nht Quy nh Chnh sch

khch hng chin lc ban hnh km theo
Quyt nh s 131/Q-HQT-NHCT35 ngy
22/3/2009 ca HQT NHTMCPCTVN
NHCT35 CTD,T
5/8/2011
18/8/11
13.3
Sa i ln th hai Quy nh Chnh sch

khch hng chin lc ban hnh km theo
Quyt nh s 131/Q-HQT-NHCT35 ngy
22/3/2009 v quyt nh s 671/Q-HQTNHCT35 ngy 5/8/2011
NHCT35 CTD,T
11/4/2014
14/4/14
13.4
5424/TG-NHCT3
Thng bo mc u i li sut tin gi i vi NHCT35 khch hng chin lc

CTD,T
17/4/14
25/4/14 n
21/12/14
14
3653/Q-NHCT35
HD.35.06
Hng dn xc nh v qun l nhm khch

hng lin quan. M s HD.35.06
30/11/11
20/12/11
Q.35.01
Quy nh chm im, xp hng tn dng.M s NHCT35 Q.35.01

CTD,T
30/09/11
15/10/11
11
12
NHCT35 CTD,T
15
2589/Q-NHCT35
16
036/TG-NHCT35
Trin khai HTXHTDNB mi
NHCT35 CTD,T
2/1/2013
9/1/2013
17
2206/TG-NHCT35
Chm im theo HTXHTDNB mi phc v

PLN v trch lp d phng theo TT02
NHCT35 CTD,T
1/3/2013
4/3/2013
thay th quyt nh 124/Q-HQTNHCT5 ngy 9/10/2000

ngy 28/8/2007 v Quy nh xp hng
tn dng chi nhnh trong h thng NHCT
VN; 375/Q-NHCT35 ngy 17/2/2009.
20
17.1
iu chnh HTXHTDNB theo m hnh tn dng

NHCT35 giai on 2 iu chnh; X l cc bn ghi kho
CTD,T
st chm im theo CV 2206
4881/TG-NHCT35
12/4/2013
15/4/13
Km theo - 3946/2012/Q-TGNHCT35 ngy 30/12/2012 v
8/4/2013;
- 3947/ 2012/Q-TG-NHCT35 ngy
30/12/2012 v 1074/2012/Q-TGNHCT35 ngy 8/4/2013
18
8557/TG-NHCT35
Cp nht HTXHTDNB ton hng v hng

dn thc hin th im m hnh khi bn l,
khi KHDN
NHCT35 CTD,T
15/6/13
15/6/13
19
13043/TG-NHCT35
Cp nht HTXHTDNB ton hng v trin khai

th im chm im v XHTD trn h thng
LOS.
NHCT35 CTD,T
16/8/13
16/8/13
20
3236/TG-NHCT31
Ch o trin khai nhn rng H thng khi to

NHCT31
v ph duyt tn dng (LOS)
6/3/14
6/3/14
21
2987/TG-NHCT31
Hng dn cc ni dung lin quan n thm

NHCT31
nh v quyt nh tn dng trn h thng LOS
4/3/14
4/3/14
22
2060/TG-NHCT31
Cp nht chc nng mi trn h thng LOS
NHCT31
15/2/14
15/2/14
23
4397/2013/Q-TGNHCT31
Q.31.03.I
Quy nh qun l tham s trn H thng khi

to v ph duyt tn dng. M s Q.31.03.I
NHCT31 - Ban
19/8/13
QLDA HH
19/8/13
24
4402/2013/Q-TGNHCT31
Q.31.02.I
Quy nh tm thi v cp ngi s dng

trn h thng khi to v ph duyt tn dng.
M s Q.31.02.I
NHCT31 - Ban
19/8/13
QLDA HH
19/8/13
25
4401/2013/Q-TGNHCT31
QT.31.02.I
Quy trnh tm thi thm nh, ph duyt v

NHCT31 - Ban
qun l tn dng trn H thng khi to v ph
19/8/13
QLDA HH
duyt tn dng. M s QT.31.02.I
19/8/13
25.1
1066/2014/Q-TGNHCT31
QT.31.02.I
Q sa i Quy trnh tm thi thm nh, ph

NHCT31-VP
duyt v qun l tn dng trn H thng khi
PMO
to v ph duyt tn dng. M s QT.31.02.I
29/04/14
29/04/15
26
2186/Q-TG-NHCT35 HD.35.13.I
Hng dn kim tra gim st tn dng i vi

khch hng. HD.35.13.I
24/6/13
10/7/2013

30/09/2011
27
3832/Q-NHCT35
Hng dn phn tch, bo co ti chnh doanh

NHCT35 nghip trong h thng NHTM CP CTVN.M s
CTD,T
HD.35.02
28/12/11
10/1/2012

24/9/08.
28
8766/TG-NHCT5+6+19
Phn khc khch hng
NHCT5-KHDNL 14/6/13
15/6/13

16/7/2010.
29
6963/TG-NHCT35
Gii php thu ht khch hng tt
NHCT35 CTD,T
5/9/2012
HD.35.02
NHCT35 CTD,T
5/9/2012
21
30
9858/TG-NHCT35
Hng dn phng thc gii ngn i vi Gii

NHCT35 php thu ht khch hng tt theo CV
CTD,T
6963/TG-NHCT35
29/11/12
29/11/12
30.1
8596/TG-NHCT35
Hng dn sa i, b sung Gii php thu ht NHCT35 khch hng tt theo CV 6963/TG-NHCT35
CTD,T
14/06/13
14/06/13
31
9849/TG-NHCT35+63
Hng dn b sung th tc gii ngn vt

thm quyn ca phng giao dch
NHCT35 CTD,T
1/7/2013
1/7/2013
32
1153/Q-NHCT35
QT.35.05
24/6/08
1506/Q-HQTNHCT35
Q.35.14
NHCT35 CTD,T
NHCT35 CTD,T
9/6/2008
33
QT chit khu giy t c gi i vi khch

hng
Qui nh chit khu, ti chit khu cng c
chuyn nhng
8/9/2010
23/9/10
34
2160/Q-NHCT35
QT.35.08
Qui trnh chit khu, ti chit khu cng c

chuyn nhng , M s QT.35.08
NHCT35 CTD,T
25/9/10
7/10/2010
35
1787/2012/Q-HQTNHCT35
Q.35.06.II
Qui nh y thc v nhn y thc cho vay, M

s: Q.35.06.II
30/10/12
10/11/2012
36
3857/Q-NHCT9
Q.09.02
28/12/11
28/12/11
36.1
4272/2012/Q-TGNHCT9
Sa i Quy nh tm thi Qun l H s tn NHCT52dng in t trong chng trnh iCdoc. M s DGXH &
Q.09.02
PDGHTD
31/12/12
9/1/2013
36.2
1126/2013/Q-TGNHCT52
Sa i Quy nh tm thi Qun l H s tn NHCT52dng in t trong chng trnh iCdoc. M s DGXH &
Q.52.01
PDGHTD
12/4/2013
3/5/2013
(T 3-5 n 20/5/2013 trin khai m

hnh cp TD giai on 2 iu chnh)
36.3
1614/2013/Q-TGNHCT52
Ni dung sa i Quy nh tm thi Qun l

H s TD in t trong chng trnh iCdoc.
M s Q.52.01
NHCT52DGXH &
PDGHTD
17/5/13
3/5/2013
C hiu lc t ngy trin khai MH cp

TD giai on 2 iu chnh.
36.4
10155/TGNHCT9+52+54
Hng dn mt s chc nng mi cp nht

ca chng trnh Icdoc
NHCT9QLRRTD,T
5/7/2013
5/7/2013
37
2624/Q-NHCT9
QT.09.02
Ban hnh quy trnh qun l nghip v cho vay

trn h thng Incas. QT.09.02
NHCT9QLRRTD,T
8/11/2010
23/11/10
38
3067/Q-NHCT9
QT.09.01
QT qun l danh mc ti sn bo m
30/11/09
15/12/09
39
862/Q-NHCT 9
QT.09.03
21/04/11
15/05/11
40
1881/Q-HQTNHCT35
21/12/10
21/12/10
41
319/CV-NHCT35
42
4002/CV-NHCT35
43
4313/CV-NHCT35
NHCT35 CTD,T
NHCT52Quy nh tm thi Qun l H s tn dng in
DGXH &
t trong chng trnh iCdoc. M s Q.09.02
PDGHTD
NHCT9QLRRTD,T
NHCT9Quy trnh qun l danh mc tn dng.QT.09.03
QLRRTD,T
NHCT35 Ban hnh cm nang tn dng
CTD,T
NHCT35 Trin khai trang Web cm nang tn dng
CTD,T
V/v hng dn lp Ph lc Hp ng y thc NHCT35 cho vay vn
CTD,T
V/v mu Hp ng u thc cho vay bng Ting NHCT35 Anh
CTD,T
Thay th quy trnh tm thi v x l

nghip v cho vay trn h thng Incas
theo Q 990/Q-NHCT ngy 2/5/2004.
14/1/11
13/6/11
22/6/11
22
Q.35.29
Quy nh mu biu tn dng lin quan n hot NHCT35 ng ti tr thng mi. Q.35.29
CTD,T
45
Q.35.52.II
Quy nh cho vay, i vay; gi tin, nhn tin

gi c k hn; mua, ban c k hn giy t c
gi vi cc nh ch ti chnh.M s
Q.35.52.II
NHCT35 CTD,T
19/6/13
20/6/13
Thay th quy nh s 1767/2012/QHQT-NHCT35 ngy 28/8/2012 v quy

nh s 1222/Q-HQT-NHCT35 ngy
25/9/2009
46
704/Q-NHCT35
QT.35.13

khch hng nh ch ti chnh. M s
QT.35.13
NHCT35 CTD,T
31/03/11
28/07/11
Cc ni dung chm im v xp hng

KH nh ch ti chnh ban hnh trc
VB ny ht hiu lc.
46.1
2282/2012/Q-TGNHCT35
Sa i quy trnh chm im v xp hng tn

dng khch hng nh ch ti chnh. M s
QT.35.13
NHCT35 CTD,T
30/7/12
13/8/12
46.2
3064/Q-NHCT35
Hng dn cho vay lin Chi nhnh.M s

HD.35.01
NHCT35 CTD,T
7/12/2010
22/12/10

ngy 27/12/2007
47
4493/CV-NHCT35
Gii ngn bng tin mt
NHCT35 CTD,T
6/8/2010
6/8/2010

10/6/2010
48
Q.35.24.II
Quy nh khung qun tr ri ro tn dng, m s NHCT35 Q.35.24.II

CTD,T
5/6/2013
5/6/2013
Thay th Qnh s 1879/Q-HQTNHCT35 ngy 21/12/2010
49
1867/2012/Q-HQTNHCT35
Q.35.53.I
Quy nh v khu v ri ro tn dng trong h

thng NHTM CPCTVN
NHCT35 CTD,T
29/11/12
12/12/2012
50
3189/TGNHCT35+37+9
Hng dn thc hin quyt nh 780/QNHNN ngy 23/4/2012 ca NHNN
NHCT35 CTD,T
2/5/2012
2/5/2012
9/6/2012
9/6/2012
19/3/14
19/3/14
25/12/12
44
1601/Q-NHCT35
HD.35.01
30/06/11
51
3928/TG-NHCT35
Gii php tn dng h tr khch hng
NHCT35 CTD,T
52
4101/TG-NHCT35+37
Hng dn c cu li thi hn tr n v gi
nguyn nhm n theo TT09/2014/TT-NHNN
NHCT35+37
53
10842/TGNHCT35+38+10
Hng dn HTLS nhm gim tn tht sau thu NHCT35 hoch i vi nng sn, thy sn.
CTD,T
25/12/12
54
5821/TG-NHCT35
Hng dn mt s ni dung lin quan n

hot ng cho vay
31/7/12
55
970/2014/Q-TGNHCT61+18+35
Quy nh B mu hp ng tn dng dnh cho

khch hng c nhn, h gia nh v Hng
NHCT61
dn son tho trong H thng NH TMCP CT
Vit Nam
Q.61.01.I
NHCT35 CTD,T
22/4/14
1/8/2011
22/4/14
Km theo hng dn 3189/TGNHCT35+37+9 ngy 2/5/2012 v ch o

ca NHNN, quyt nh 780/Q-NHNN
ngy 23/4/2012.
Thay th 1297/2013/Q-TGNHCT18+35 ngy 28/5/13
23
56
1852/2012/QTG_NHCT19
QT.19.13.I
Quy trnh tm thi bc tch s liu ti

Phng/Ban trong h thng NHTM CPCT VN.
M s QT.19.13.I
57
2235/2013/Q-HQTNHCT35
Q.35.58.I
Quy nh qun l h thng xp hng tn dng

ni b. M s Q.35.58.I
NHCT35CTD, T
27/9/13
3/10/2013
58
17599/TG-NHCT35
V/v thm nh gi TSB qua VietinBank AMC
NHCT35 CCS TD T
22/10/13
22/10/13
59
17924/TG-NHCT35
V/v th tc xc nhn thi hn s dng t

nng nghip ht hn s dng t
NHCT35 CCS TD T
24/10/13
24/10/13
60
8640/TGNHCT6+19+35
V/v hng dn b sung chng t chng minh

NHCT 35
mc ch s dng vn vay
27/10/12
27/10/12
Q.35.63.I
Q qun l danh mc tn dng Q.35.63.I
NHCT35
15/10/13
15/11/13
QT.09.03.II
Quy trnh qun l danh mc tn dng

QT.09.03.II
NHCT9 QLRRTD T
20/10/13
20/11/13
QT.09.06.I
Quy trnh tm thi cnh bo sm ri ro i vi NHCT9 khch hng t chc kinh t

QLRRTD T
20/11/13
22/11/13
Hng dn tc nghip mt s sn phm TD v

cc trng hp thuc thm quyn CN nhng NHCT31
CN khng ph duyt c trn h thng LOS
23/12/13
23/12/13
61
62
2438/2013/Q-HQTNHCT35
6093/2013/Q-TGNHCT9
63
6871/2013/Q-TGNHCT9
64
22028/TG-NHCT31
NHCT19KHCN
26/6/12
26/6/12
Thay th cc ni dung lin quan n vic

trin khai Chng trnh bc tch s liu
ti cc im giao dch , km CV
5652/CV-NHCT19+4 ngy 8/8/2011. CV
7755/CV-NHCT19+1 ngy 20/12/2010.

25/4/13
Thay th Q s 862/Q-NHCT9 ngy

21/4/2011
8. U T
1
2409/Q-NHCT26
QT.26.01
Quy trnh nghip v t. M s QT.26.01
3186/Q-NHCT5
QT.05.07
Quy trnh dch v u t ba bn trong h thng

Ngn hng TMCP CTVN.M s QT.05.07
28/12/10
220/Q-HQT-NHCT26 QT.26.08
Quy trnh nghip v Quan h Nh NHCT26 t ti Ngn hng TMCP CTVN, m s

QT.26.08
NHCT26 - KDV 4/4/11
4/4/2011
1090/2013/Q-HQTNHCT35
Q.35.20.II
Quy nh v hot ng u t, kinh doanh tri

phiu do t chc kinh t pht hnh. M s:
Q.35.20.II
NHCT35 CTD,T
12/8/2013
NHCT26 - KDV 3/8/2012
3/8/2012
NHCT35 CCS TD T
1/10/2013
2353/2012/Q-TGNHCT26
QT.26.12.I
Quy trnh u thu tri phiu chnh ph, tri

phiu c vhnh ph bo lnh v TP chnh
quyn a phng trn h thng u thu tri
phiu in t ti SGD CK HN. M s
QT.26.12.I
2236/2013/Q-HQTNHCT35
Q.35.13.II
Quy nh gp vn, mua c phn
NHCT26 - KDV 12/12/2007
12/7/2013
30/9/13
27/12/07
00
Thay th 551/Q-HQT-NHCT35 ngy

4/7/2011 v cc VB sa i b sung.
Thay th Q s 1151/Q-HQTNHCT35 ngy 7/7/2010

24
Quy ch Qun l s c ng v chuyn

nhng c phn ca NHTMCP Cng thng
VN
Quy trnh nghip v lu k trong h thng
NHCT VN
Hng dn hch ton nghip v ngn hng
lu k v gim st trong h thng NHTM
CPCT VN
330/Q-NHCT26
QC.26.01
2270/QDD-NHCT26
QT.26.05
1470/2012/QD-TGDNHCT10
HD.10.11.I
9.1
1000/TB-NHCT10
10
1313/2012/Q-HQTNHCT26
11
2310/2013/Q-HQTNHCT35
Q.35.26.II
Q nghip v hon i li sut
12
3050/Q-NHCT26
13
NHCT26 - KDV 18/6/09

NHCT26 - KDV 29/08/11
29/08/11
NHCT10CKT
30/5/12
30/5/12
nh chnh Hng dn hch ton nghip v

NHCT10ngn hng lu k v gim st km theo
CKT
1470/2012/QD-TGD-NHCT10 ngy 30/5/2012.
18/6/12
Qui nh cng b thng tin ca NHTM CP

Cng Thng VN trn Th trng chng
khon. M s Q.26.01.III

29/11/2010
1/6/2012
Thay th Quyt nh s 219/Q-HQTNHCT26 ngy 20/2/2010
1/10/2013
20/11/13
Thay th Q s 1942/2010/Q-HQTNHCT35 ngy 29/12/2010 v Q s

26/9/2012
QT.26.07
Quy trnh nghip v Hon i li sut trong h

NHCT26 - KDV 6/12/2010
thng Ngn hng TMCP CTVN,M s
QT.26.07
6/1/2011
3742/Q-NHCT10
HD.10.04
Hng dn tm thi hch ton nghip v

Hon i li sut trong h thng Ngn hng
TMCP CTVN. M s HD.10.04
NHCT10-CKT 24/12/11
24/12/11
14
3530/Q-NHCT26
QT.26.11
Quy trnh qun l ti khon NOSTRO NHTM

CP CTVN. M s QT.26.11
NHCT26 - KDV 7/12/2011
7/12/2011
15
711/Q-HQT-NHCT35 Q.35.28
Quy nh nghip v quyn chn li sut. M s NHCT35 Q.35.28

CTD,T
11/8/2011
15/05/11
16
1039/2013/Q-HQTNHCT35
Q.35.45.II
Quy nh nghip v mi gii giao dch hp

ng tng li hng ha, Q.35.45.II
1/7/2013
28/9/13
17
260/2012/Q-TGNHCT26
QT.26.10.I
Quy trnh nghip v mi gii giao dch Hp

ng tng lai hng ha trong h thng NHTM NHCT26 - KDV 6/2/2012
CP CT VN. M s QT.26.10.I
6/2/2012
18
1415/2013/Q-TGNHCT26
QT.26.15.I
Quy trnh giao dch Kinh doanh ngoi hi ti

phng Kinh doanh vn-Khi Kinh doanh Vn
v Th trng NHTM CPCTVN.M s
QT.26.15.I
NHCT26 - KDV 1/4/2013
1/4/2013
19
1690/2013/Q-TGNHCT26
QT.26.16.I
Quy trnh nghip v Giao dch Hp ng

Quyn chn gi c Hng ha trong h thng
Ngn hng TMCP CTVN, M s QT.26.16.I
NHCT26 - KDV 21/5/13
21/5/13
19.1
730/TB-TG-NHCT26
nh chnh Quyt nh 1690/2013/Q-TGNHCT26 ngy 21/5/2013
NHCT26 - KDV 23/5/13
23/5/13
Q.26.01.III
NHCT26 - KDV 31/5/12
NHCT35
NHCT35 CCS TD T
25
20
1691/2013/Q-TGNHCT26
QT.26.17.I
Quy trnh nghip v Giao dch Hp ng Hon

i gi c Hng ha trong h thng NHTM
NHCT26 - KDV 21/5/13
CPCTVN, M s QT.26.17.I
21/5/13
21
1038/2013/Q-HQTNHCT35
Q.35.64.I
Quy nh nghip v quyn chn ngoi t,

Q.35.64.I
NHCT35 CCS TD T
1/7/2013
28/9/13
QT kinh doanh u t giao dch li sut ngn

hn ti NH TMCP CTVN QT.26.19.I
NHCT26
1/11/2013
1/11/2013
6515/2013/Q-TGQT.26.19.I
NHCT26
9. TTTM, NH CH TI CHNH
245/2013/Q-HQT1
QC.SGD.01.II
SGD
1323/Q-NHCT2
Q.SGD.02
NHCT22 - SGD
22
Quy ch nghip v ti tr thng mi, M s

NHCT22 - SGD 30/01/13
QC.SGD.01.II
Quy nh mu chng t trong nghip v ti tr
NHCT22 - SGD 19/7/10
thng mi
Hng dn hch ton cc sn phm Ti tr
NHCT22 - SGD 23/06/11
thng mi trong h thng INCAS.m s
HD.SGD.01
Thay th quy ch QC.22.01 km theo

1964/Q-NHCT22 ngy 10/11/2006
Thay th cho Quyt nh s 2469/QNHCT22 ngy 25/12/2007
15/2/13
3/8/2010
3.1
3030/2012/Q-NHCTNHCT22 - SGD
Sa i ln th 1 Hng dn hch ton cc

sn phm Ti tr thng mi trong h thng
INCAS.m s HD.SGD.01
NHCT22 - SGD 28/9/12
28/9/12
3.2
4100/2012/Q-TGSGD
Sa i ln th 2 Hng dn hch ton cc

sn phm Ti tr thng mi trong h thng
INCAS.m s HD.SGD.01
NHCT22 - SGD 25/12/12
25/12/12
718/Q-HQT-NHCT35 Q.35.10
Quy nh nghip v th tn dng tr ngay
NHCT35 CTD,T
6/3/2009
21/3/09
00

29/9/1999 "Hng dn mt s im m
v thanh ton L/C at sight"
4.1
1182/Q-HQTNHCT35
Sa i ln th nht Quy nh nghip v th

tn dng tr ngay ban hnh km theo Quyt
nh 718/Q-HQT-NHCT35 ngy 6/3/2009
ca HQT NHCT VN
NHCT35 CTD,T
24/6/10
8/7/2010
Sa i 718/Q-HQT-NHCT35 ngy
6/3/2009
587/Q-HQT-NHCT35 Q.35.11
Quy nh nghip v th tn dng tr chm
NHCT35 CTD,T
31/7/09
15/8/09
5.1
1183/Q-HQTNHCT35
Sa i ln th nht Quy nh nghip v th

tn dng tr chm ban hnh km theo Quyt
nh 587/Q-HQT-NHCT35 ngy 31/7/2009
ca HQT NHCT VN
NHCT35 CTD,T
24/6/10
24/6/10
QT.SGD.01
Qui trnh nghip v th tn dng
NHCT22 - SGD 24/12/09
15/1/10
Thay th Q 2073/Q-NHCT22
QT.22.01, ngy 27/11/2006
2315/2013/Q-HQTNHCT35
Q.35.17.II
Quy nh Bao thanh ton
NHCT35 CTD,T
10/2/14
Thay th 1054/Q-HQT-NHCT35
Q.35.17 ngy 26/5/10
QT.SGD.08
Quy trnh nghip v Bao thanh ton. M s

QT.NHCT22 - SGD.08
NHCT22 - SGD 10/10/11
25/10/11
9781/TG-NHCT35
Hng dn ni dung nghip v bao thanh ton
NHCT35 CTD,T
27/11/12
HD.SGD.01
3/11/13
27/11/12
23/06/11
01
Thay th cng vn s 2601/CV-NHCT5

ngy 24/8/2001 v cc cng vn sa i
b sung
Sa i 587/Q-HQT-NHCT35 ngy
31/7/2009
26
10
11
985/Q-HQT-NHCT35 Q.35.35
Quy nh chit khu b chng t thanh ton

NHCT35 theo phng thc chuyn tin.M s Q.35.35 CTD,T
5/10/2011
20/10/11
11.1
1697/2012/Q-HQTNHCT35
Sa i ln 1 Quy nh chit khu b chng t

thanh ton theo phng thc chuyn tin km NHCT35 theo qnh s 985/Q-HQT-NHCT35, m s CTD,T
Q.35.35
26/9/12
22/10/12
QT.SGD.02
Qui trnh nghip v nh thu
NHCT22 - SGD 24/12/09
Quy nh chit khu b chng t thanh ton

NHCT35 theo phng thc th tn dng, nh thu.M s
CTD,T
Q.35.39
26/12/11
059-TB-TG-NHCT35
nh chnh Qnh s 1423/Q- HQTNHCT35 ngy 26/12/201
NHCT35 CTD,T
20/01/12
12.2
1147/TB-TG-NHCT35
nh chnh quyt nh s 1423/Q-HQTNHCT35 ngy 26/12/2011
NHCT35 CTD,T
9/7/2012
12.3
1696/2012/HQTNHCT35
Sa i ln th 1 Quy nh chit khu b

chng t thanh ton theo phng thc th tn NHCT35 dng, nh thu ban hnh km theo Qnh
CTD,T
1423/Q-HQT-NHCT35 .M s Q.35.39
12
1423/Q-HQTNHCT35
12.1
Q.35.39
Hng dn v ch o thc hin Quy nh ca NHCT35 HQT v chit khu b chng t.

CTD,T
13
8366/TG-NHCT35
14
7299/2013/Q-TGSGD
QT.SGD.03.III
15
Q.SGD.01
26/9/12
15/1/10
1/2/2012
Cc ni dung lin quan n chit khu

b CT theo PT th tn dng, nh thu ti:
3211/Q-NHCT-SGD ngy 24/12/2009;
2648/CV-NHCT-SGD ngy 27/4/2011;
3092/CV-NHCT35 ngy 8/6/2010;
3809/CV-NHCT35 ngy 8/7/2010;
4451/NHCT9-SGD ngy 30/6/2011 v
cc VB y quyn ring ca TSC cho cc
CN v cc VB lin quan ht hiu lc thi
hnh.
22/10/12
22/10/12
Quy trnh nghip v chit khu chng t xut

NHCT22 - SGD 27/12/13
khu
Quy nh kim sot h thng bo co qun l
nghip v thanh ton quc t v ti tr thng NHCT22 - SGD 24/12/09
mi
QT.22.02, ngy 17/11/2006
Cc ni dung lin quan n chit khu
b CT theo PT chuyn tin ti: 3211/QNHCT-SGD ngy 24/12/2009; 2648/CVNHCT-SGD ngy 27/4/2011; 3092/CVNHCT35 ngy 8/6/2010; 3809/CVNHCT35 ngy 8/7/2010; 4451/NHCT9SGD ngy 30/6/2011 ht hiu lc thi
hnh.
11/1/14
15/1/10
-Thay th CV s 1438/CV-NHCT35
ngy 1/3/2012, 5688/TG-NHCT35 ngy
3/8/2012
-Hng dn, b sung mt s ni dung
trong Qnh:
985/Q-HQT-NHCT35;
1697/2012/Q-HQT-NHCT35;
1423/Q-HQT-NHCT35;
1696/2012/HQT-NHCT35
Thay th Q 3211/Q-NHCT-NHCT22 SGD ngy 24/12/2009
Q.22.01, ngy 29/11/2006
27
16
1425/2012/Q-HQTNHCT22 - SGD
16.1
2530/2013/HQT-SGD
17
349/2012/Q-TGNHCT23
18
Q.
SGD.02.III
QT.23.14.I
3633/Q-TG-NHCT20 QT.20.02.I
Quy nh thm quyn ph duyt nghip v

Thanh ton quc t v Ti tr thng mi. M NHCT22 - SGD 25/6/12
s Q.NHCT22 - SGD.02.III
Sa i ln 1 Q thm quyn ph duyt
nghip v Thanh ton quc t v Ti tr
thng mi
Quy trnh phi hp h tr h thng SWIFT.M NHCT23 s QT.23.14.I
TTCNTT
Quy trnh thit lp, duy tr v hy b quan h
i l v quan h SWIFT key gia cc n v
nc ngoi thuc h thng NHTMCP CTVN
vi cc ngn hng khc. M s QT.20.02.I
NHCT20 CTC
6/11/13
21/11/13
15/02/12
1/3/2012
19/11/12
19/11/12
Thay th Q 2012/Q-NHCT22 - SGDIII

ngy 10/10/08(Q 2010/Q-NHCT22 SGDIII c sa ngQ2012/QNHCT22 - SGDIII theo TB 368/TBNHCT22 - SGDIII)
Thay th Q 1819/Q-HQT-NHCT35
ngy 9/12/2010.
19
QT.SGD.05
20
1767/2013/Q-HQTNHCT35
QC.35.02.II
21
1433/Q-NHCT10
Q.10.11
22
1766/2013/Q-HQTNHCT35
Q.35.61.I
Quy nh Cp v qun l gii hn giao dch vi NHCT35 cc nh ch ti chnh. M s Q.35.61.I

CTD,T
19/8/13
9/9/13
Thay th q s 1511/Q-HQTNHCT20 ngy 31/12/2009
23
6278/2013/Q-TGNHCT20
QT.20.05.I
Quy trnh qun l nh ch ti chnh v cp

gii hn giao dch cho nh ch ti chnh,
QT.20.05.I
NHCT20 CTC
24/10/13
24/10/13

8/7/08
24
2488/Q-NHCT20
Q.20.01
Quyt nh v/v ban hnh biu ph dch v qua

H thng NH TMCP CT Vit Nam i vi cc
ngn hng i l v khch hng khng c tr
NHCT20 CTC
28/9/09
28/9/09
25
3634/2012/Q-TGNHCT20
Q.20.06.I
Quy nh phi hp hot ng gia Tr s

chnh v n v nc ngoi thuc Ngn hng
TMCP CTVN . M s Q.20.06.I
NHCT20 CTC
19/11/12
19/11/12
26
6451/2013/Q-TGNHCT20
QT.20.07.I
Quy trnh cp mi, iu chnh, chia s gii hn

giao dch cp cho nh ch Ti chnh p dng
NHC20 - CTC 29/10/13
vi cc n v nc ngai thuc h thng
NHTMCP CTVN, QT.20.07.I
29/10/13
27
6686/2013/Q-TGNHCT20
QT.20.06.I
QT tm thi thm nh, ph duyt v qun l

gii hn giao dch i vi nh ch Ti chnh
trn H thng khi to v ph duyt tn dng
QT.20.06.I
28
29
7133/2013/Q-TGNHCT35
4038/TG-NHCT3
Qui trnh nghip v chuyn tin phi mu dch ra

NHCT22 - SGD 25/8/10
nc ngoi bng Hi phiu
Thay th cho Quyt nh 1107/QNHCT-NHCT22 - SGD ngy 31/5/2010.
7/10/12
Quy ch Hi ng nh ch ti chnh M s
NHCT35 19/8/13
QC.35.02.II
CTD,T
Quy nh giao dch v qun l vn huy ng t
NHCT10-CKT 22/7/08
cc nh ch ti chnh
QT chm im v xp hng tn dng khch

hng nh ch ti chnh
Li sut mua vn cc CTC c bit
9/9/10
9/9/13
22/7/08
NHCT20 CTC
15/11/13
15/11/13
NHCT35
26/12/13
26/12/13
NHCT3
15/6/12
15/6/12
28
10. KINH DOANH VNG BC, QU

117/2013/Q-HQT1
Q.35.51.I
NHCT35
2
773/2013/Q-TGNHCT26
2.1
364/TB-TG-NHCT26
QT.26.14.I
Quy nh tm thi nghip v kinh doanh vng

ming trong nc. M s Q.35.51.I
NHCT35 CTD,T
8/2/13
8/2/13
Quy trnh tm thi nghip v kinh doanh vng

ming. M s QT.26.14.I
NHCT26 - KDV 8/2/13
8/2/13
B sung PL s 2 v 3 ban hnh km theo

Qnh s 773/2013/Q-TG-NHCT26 ngy
8/2/2013
NHCT26 - KDV 22/3/13
22/3/13
Qui nh v giao dch mua bn ngoi t
NHCT21 KDNT
15/6/06
Quy nh v mua bn ngoi t trong h thng

Ngn hng TMCP Cng thng Vit
Nam.Q.21.01
NHCT21 KDNT
28/11/11
28/11/11
B sung quy nh nghip v mua bn ngoi t

trong h thng NH TMCP CTVN
NHCT21 KDNT
10/10/12
13/10/12
28/6/13
1/7/2013
11. KINH DOANH NGOI T

1
2647/CV-NHCT21
1230/Q-HQTNHCT21
2.1
1827/2012/Q-HQTNHCT21
2068/2013/Q-TGNHCT21
3.1
1055/TB-TG-NHCT21
4700/TG-NHCT21
4.1
599/TG-NHCT21
Q.21.01
QT.21.01.III
Quy trnh mua bn ngoi t p dng ti n v

NHCT21 v phng bn hng & pht trin kinh doanh KDNT
NHTM CPCTVN. M s QT.21.01.III
nh chnh Qnh 2068/2013/Q-TGNHCT21 ngy 28/6/2013
Ch o hot ng mua bn ngoi t trong ni
b h thng NHCT Vit Nam
Sa i cng vn 4700/TG-NHCT21 v ban
hnh mu biu Giy ngh mua ngoi t giao
ngay kim lnh chi kim yu cu chuyn ngoi
t
NHCT21 KDNT
NHCT21 KDNT
NHCT21 KDNT
3/7/12
3/7/12
10/1/14
10/1/14
4/2/2013
4/2/2013
10734/TG-NHCT21
Bn ngoi t cho KH p ng nhu cu thanh

ton trong tng lai
NHCT21 KDNT
22/12/12
24/12/12
6751/CV-NHCT21
Thc hin TT s 20/2011/TT-NHNN (Qui nh

vic mua bn ngoi t tin mt ca c nhn
vi TCTD c php)
NHCT21 KDNT
12/9/2011
12/9/2011
8256/CV-NHCT21
X l iu chnh hp ng MBNT k hn
10/12/2009
10/12/2009
1916/CV-NHCT21
Hng dn thc hin quyt nh 648/QNHNN ngy 28/5/2004
NHCT21 KDNT
NHCT21 KDNT
10
1585/CV-NHCT21
Bn, chuyn v xc nhn mang ngoi t ra

nc ngoi cho cng dn Vit Nam
NHCT21 KDNT
536/2013/Q-TGNHCT21
QT.21.05.I

7/5/2010 v 537/2013/Q-TG-NHCT21
ngy 04/02/2013
9/7/2013
Quy trnh mua bn ngoi t trong ni b Ngn

NHCT21 hng TMCP Cng thng Vit Nam thng qua
KDNT
h thng Branch Trading. M s QT.21.05.I
1
QT ny thay th vic lp v Fax giy
ngh mua, bn ngoi t quy nh trong
mc 1.2 iu VI ti QT.21.01 km theo
q s 932/Q-NHCT21 ngy
07/05/2010.
T 12/3/2013: Trin khai h thng
Branch Trading ti cc n v.
8/6/2004
17/4/06
29
NHCT21 KDNT
NHCT21 KDNT
10.1
4529/CV-NHCT21
Sa i mt s im ca 1585/CV-NHCT21
10.2
7656/CV-NHCT21
Hng dn b sung CV s 1585/CV-NHCT21
10.3
9044/CV-NHCT30
Hng dn v hot ng chuyn tin mt

chiu ra nc ngoi i vi khch hng c
nhn.
11
6329/CV-NHCT21
Thc hin TT s 15/2011/TT-NHNN v quy

NHCT21 nh vic mang ngoi t tin mt, ng VN tin
KDNT
mt ca c nhn khi xut cnh, nhp cnh
29/8/11
12
5126/CV-NHCT21
Bn ngoi t cho c nhn mang h chiu ra

nc ngoi
NHCT21 KDNT
29/9/08
29/9/08
13
1677/Q-NHCT21
Qui trnh giao dch quyn chn tin t p dng NHCT21 trong h thng NHCTVN
KDNT
18/6/09
18/6/09
QT.21.02
28/8/08
15/12/10
NHCT30 - CTy
1/12/2011
CTTC
14
1414/TG-NHCT21
Qun l tp trung TTNT ton h thng
NHCT21 KDNT
14.1
1737/TG-NHCT21
Sa i, b sung CV 1414/TG-NHCT21
NHCT21 KDNT
24/3/12
26/3/12
15
1756/2012/QD-TGDNHCT21
Q.21.02.I
Quy nh phi hp trin khai hot ng tip th NHCT21 v bn sn phm ngoi hi.
KDNT
14/6/12
14/6/12
16
2146/2012/Q-TGNHCT21
Q.21.03.I
B cm nang sn phm kinh doanh ngoi t

NHCT21 trong h thng ngn hng TMCP CTVN. M s
KDNT
Q.21.03.I
28/6/12
28/6/12
17
7960/CV-NHCT21
Thc hin qui nh v Qun l ngoi hi
26/10/11
26/10/11
18
5590/TG-NHCT21
Thc hin ni dung TT32/2013/TT-NHNN v

Cng vn 1746/NHNN-QLNH
07/4/2014
07/4/2014
14/9/12
14/9/12
29/8/12
29/8/12
31/10/12
1/11/12
14/8/08
14/8/08
19
20
7292/TGNHCT21+SGD
6952/TGNHCT21+SGD
Ch o lin quan n CNY

Thc hin giao dch lin quan n CNY
21
8865/TG-NHCT21
Mua/bn CNY gia cc chi nhnh vi TSC
22
4226/CV-NHCT21
Thc hin Q s 21/08/Q-NHNN ngy

11/7/08
NHCT21 KDNT
NHCT21 KDNT
NHCT21 KDNT
NHCT21 KDNT
NHCT21 KDNT
NHCT21 KDNT
13/3/12
26/3/12

25/1/08, 2439/CV-NHCT21 ngy
18/5/2010 v s 9774/CV-NHCT21 ngy
24/12/2011.
1
12. DCH V KIU HI

1
017/Q-NHCT30
Q.30.02
Quy nh v vic pht trin v qun l mng

li i l ph thc hin dch v Western
Union
NHCT30 - CTy
6/1/2010
CTTC
6/1/2010
030/Q-NHCT30
QT.30.05
Quy trnh chuyn tin kiu hi trong h thng

Ngn hng TMCP CTVN .M s QT.30.05
NHCT30 - CTy
3/1/2012
CTTC
t ngy Cng
ty CTTC i
vo hot ng
1482/Q-NHCT30
QT.30.02
Quy trnh chi tr kiu hi ti nh
NHCT30 - CTy
28/6/07
CTTC
28/6/07

ngy 8/9/2010; Qnh s 1083/QNHCT30 ngy 26/5/2010.
30
7195/CV-NHCT30
3502/TG-CTCTTC
2023/CV-NHCT30
1445/Q-HQTNHCT30
Trin khai sn phm nhn tin kiu hi

Western Union vo ti khon qua knh
Interrnet
Trin khai dch v nhn tin Western Union
qua tin nhn SMS.
Hng dn trin khai sn phm chuyn tin
kiu hi Online t cc th trng Anh, c v
c.
Q.30.03
Quy nh chuyn tin kiu hi trong h thng

NHTM CP CTVN. M s Q.30.03
NHCT30 - CTy
3/10/2011
CTTC
10/10/11
NHCT30 - CTy
26/5/12
CTTC
4/6/2012
NHCT30 - CTy
4/4/2011
CTTC
4/4/11
NHCT30 - CTy
28/12/11
CTTC
t ngy Cng
ty CTTC i
vo hot ng
13. THANH TON, CHUYN TiN

QT nghip v chuyn tin VN trong H thng
Ngn hng TMCP Cng Thng Vit Nam
NHCT12
QT.12.10.I
12/12/2013
7088/2013/Q-TGNHCT12
1.1
5272/TG-NHCT12+7
Hng dn nghip v np tin mt chuyn

NHCT12
tin i i vi KH vng lai
8/4/14
1.2
493/TB-NHCt12
TB nh chnh Quyt nh s 7088/2013/QTG-NHCT12 ngy 12/12/2013
28/3/14
QT.12.10.I
Trin khai chng trnh tra sot chuyn tin

knh IBPS
9879/TG-NHCT12
NHCT12
NHCT12TTVN
2/7/2013
12/12/2013
Thay th 21491/TG-NHCT12+7 ngy

18/12/13
2/7/2013
Cc ni dung ti Quy trnh chuyn tin

ban hnh theo Q s 2548/Q-NHCT12
ngy 01/10/2009 v cng vn s
1047/CV-NHCT12 ngy 24/02/2011 Quy
nh v HD v vic phn lung bc cu
tri vi hng dn ti VB ny ht hiu
lc k t ngy 01/11/2012
8754/TG-NHCT12
Thanh ton tp trung VN ra ngoi h thng
NHCT12TTVN
29/10/12
1/11/2012
3.1
9372/TG-NHCT12
Chn chnh thc hin Thanh ton tp trung

VN ra ngoi h thng qua TSC
NHCT12TTVN
14/11/12
14/11/12
851/Q-NHCT12
Quy trnh i chiu v x l in chuyn tin

gia EPS vi GW
NHCT12TTVN
25/04/08
10/5/2008
4396/TG-NHCT12
Chuyn tin c nhn thanh ton bng tin mt
NHCT12TTVN
5/4/2013
5/4/2013
1906/Q-NHCT12
Quy nh chia s ph dch v trong thanh ton

chuyn tin
NHCT12TTVN
22/7/09
26/7/09
Q.12.06
TB nh chnh Quyt nh s
12/12/2013
Cc ni dung lin quan n thc hin x
l in tra sot ra ngoi h thng (SP
OL8)ti Q s 2548/Q-NHCT12 ngy
1/10/2009 tri vi VB ny ht hiu lc thi
hnh t ngy 8/7/2013
QT.12.03

1/10/2009 v Q s 2269/Q-NHCT12
ngy 7/9/2009 v cc vn bn sa i,
b sung lin quan
Bsung CV s 8754/TG-NHCT12 ngy

29/10/2012
Thay th 2VB s 3586/Cv-NHCT12 ngy

19/9/2005 v s 1185/CV-NHCT12 ngy
12/3/08.
31
6.1
6114/CV-NHCT12
Chnh sa b sung quy nh chia s ph dch

v trong thanh ton chuyn tin
NHCT12TTVN
18/10/10
6.2
9574/CV-NHCT12
B sung thm sn phm chia s ph dch v

Thu h tin in
NHCT12TTVN
19/12/11
11-Dec
2128/2012-HQTNHCT12
Quy nh v khai thc, s dng bo co Gim

NHCT12st hnh vi trong hot ng thanh ton chuyn
TTVN
tin VN
26/12/12
1/1/13
7442/CV-NHCT30
Thc hin hp ng chuyn tin vi ngn

hng MayBank-Malaysia
NHCT30 - CTy
6/10/2011
CTTC
15/10/11
8584/CV-NHCT12
Trin khai chng trnh thanh ton song

phng a t vi NHPT VN trn BDS
NHCT12TTVN
16/11/11
21/11/11
10
1256/TG-NHCT12
7/2/2013
4378/TG-NHCT12
5/4/2013
5/4/2013
12
10573/TG-NHCT12
NHCT12TTVN
NHCT12TTVN
NHCT12TTVN
5/2/2013
11

phng vi ANZ Vit Nam
phng vi VPBank
phng vi PGBank
17/12/12
20/12/12
13
11556/TG-NHCT12
Hng dn trin khai th im thanh ton song NHCT12phng vi KBNN

TTVN
26/7/13
1/8/2013
14
4518/2013/Q-TGNHCT12
QT.12.09.I
Quy trnh tm thi thc hin Dch v y nhim

NHCT12thanh ton trong h thng NHTM CPCTVN.M
TTVN
s QT.12.09.I
11/9/2013
11/9/2013
Q.12.01
Qui nh Dch v m ti khon mt ni, giao

dch nhiu ni trong H thng NHTMCP
CTVN. M s Q.12.01
NHCT12TTVN
10/11/2010
Q.12.02.I
1
2
Thay th cho CV 2469/CV-NHCT12

ngy 21/4/2009
Th im 4 n v: SGD KBNN; KBNN

H ng; KBNN Ph c, KBNN Qun ITP HCM
Thay th Q 1809/Q_NHCT12 ngy

12/9/2007, CV 6908/CV-NHCT12 ngy
27/12/2007, CV 694/CV-NHCT12 ngy
15/2/08, im 1 CV 5323/CV-NHCT12
ngy 7/10/08.
15
2613/Q-NHCT12
15.1
7018/CV-NHCT12
nh chnh giao dch rt tin mt ngoi t trn

ti khon CA trong Q 2613/Q-NHCT12
ngy10/11/2010
NHCT12TTVN
23/11/10
15.2
2634/CV-NHCT12
Sa i mt s ni dung cho ph hp trong Q

NHCT122613/Q-NHCT12 ngy 10/11/2010 theo thng
TTVN
bo s 106/TB-NHCT29
26/04/11
16
3627/CV-NHCT12
Phi hp trin khai thu pht hnh chnh bng

Bin lai thu.
NHCT12TTVN
1/7/2010
16.1
2095/TG-NHCT12
Hng dn quy trnh thc hin thu pht hnh

chnh bng Bin lai thu v cng tc phi hp
thu NSNN theo thng t 85/2011/TT-BTC
NHCT12TTVN
5/4/2012
17
1566/Q-HQTNHCT10
Qui trnh giao dch tin mt tm thi ti Chi

nhnh NH bn l trong H thng NHTM CP
CTVN. M s : QT.10.05
NHCT10-CKT 18/9/10
1/10/2010
17.1
6322/CV-NHCT10
B m hnh giao dch"Giao dch vin v Th

qi ph"
NHCT10-CKT 25/10/10
25/10/10
QT.10.05
B sung vo ph lc DM cc sp v mc
ph chia s.
25/11/10
5/4/2012
Km theo Q1566/Q-HQT-NHCT10
32
V/v Trin khai m rng t 1 chng trnh kt

ni ti khon TA gia VietinBank v
VietinBankSC
VietinBankSC
VietinBankSC
18
14593/TG-NHCT12
18.1
16715/TG-NHCT12
18.2
18578/TG-NHCT12
19
1499/TG-NHCT12
V/v Trin khai dch v UNT cho TTDVKH
20
17809/TG-NHCT12
V/v Hng dn trin khai TTSP Vi KBNN
21
18600/TG-NHCT12
22
19834/TG-NHCT12+3
V/v trin khai dch v thu h cc vin thng

ca VNPT H Ni
V/v iu chnh chia s li ch cho cc Chi
nhnh trin khai TTSP vi KBNN
NHCT12TTVN
5/9/2013
5/9/2013
NHCT12TTVN
8/10/2013
8/10/2013
NHCT12TTVN
5/11/2013
5/11/2013
13/9/13
13/9/13
25/10/13
25/10/13
6/11/2013
6/11/2013
25/11/13
25/11/13
NHCT12TTVN
NHCT12TTVN
NHCT12TTVN
NHCT12TTVN
14. DCH V TH
1
O53/Q-HQT-NHCT32 Q.32.01
Qui nh nghip v pht hnh v s dng th Epartner; thanh ton th Visa/ Mastercard, th NHCT32 - TTT 28/1/08
ATM Banknetvn ti ATM
12/2/2008
00
1.1
170/Q-HQT-NHCT32
B sung mt s im Q.32.01
22/4/08
01
19/12/06
00
30/08/10
2106/Q-NHCT32
2.1
1936/Q-NHCT32
2.2
5696/CV-NHCT32
2.3
QT.32.01
NHCT32 - TTT 22/4/08
Qui trnh pht hnh v s dng th ATM trong

NHCT32 - TTT 4/12/2006
h thng NHCT
Chnh sa mt s ni dung lin quan n
NHCT32 - TTT 30/08/10
nghip v th, QT.32.01
Chnh sa quy trnh pht hnh v s dng th
NHCT32 - TTT 28/09/10
E-partner
B sung"Hng dn x l giao dch chuyn
khon nhm vo TK Epartner ca khch hng
NHCT32 - TTT 29/08/11
khc" ti Quy trnh nghip v pht hnh v s
dng th trong h thng NHCT.
2305/Q-NHCT32
thay th 522/Q-NHCT29 ngy

11/9/2000
Chnh sa 2106/Q-NHCT32
ngy04/12/2006
29/08/11
Thay th quyt nh s 2195/QNHCT32 ngy 14/12/2006 ban hnh Quy

trnh pht hnh, s dng v thanh ton
th Visa/ MasterCard m s QT.32.02.
B sung sa i mt s ni dung Quy
trnh nghip v th ti h thng INCAS
m s QT.32.08.
Quy trnh tm thi pht hnh, thanh ton v s

dng th Visa/MasterCard trn h thng
NHCT32 - TTT 9/7/2009
Switch
9/7/2009
572/Q-NHCT32
Chnh sa mt s mc ca Quy trnh tm thi

QT.32.10
10/3/2010
01
Chnh sa, b sung 1870/Q-NHCT32

ngy 9/7/09
3.2
1048/Q-NHCT32
Chnh sa, b sung mt s mc ca Quy trnh

tm thi nghip v pht hnh, thanh ton v
NHCT32 - TTT 20/5/10
s dng th Visa/MasterCard trn h thng
Switch
20/5/10
02
Chnh sa b sung 1870/Q-NHCT32

ngy 9/7/09
3.3
1935/Q-NHCT32
Chnh sa mt s n dung lin quan n

30/8/10
Chnh sa b sung 1870/Q-NHCT32

ngy 9/7/09
1870/Q-NHCT32
3.1
QT.32.10
NHCT32 - TTT 10/3/2010
NHCT32 - TTT 30/8/10
33
3167/Q-NHCT32

nghip v th tn dng.
1265/Q-TG-NHCT32 QT.32.29.II
Quy trnh cp tn dng thng qua hnh thc

pht hnh th tn dng theo m hnh tn dng
giai on 2 iu chnh. M s QT.32.29.II
NHCT32 - TTT 10/4/2013
15/4/13
1416/Q-HQTNHCT32
Q.32.07
Quy nh pht hnh v s dng th ghi n

quc t Visa/MasterCard.M s Q.32.07
NHCT32 - TTT 5/12/2011
8/12/2011
3722/Q-NHCT32
QT.32.17
Quy trnh pht hnh v s dng th ghi n

quc t Visa/MasterCard.M s QT.32.17
NHCT32 - TTT 21/12/11
21/12/11
1408/2013/Q-TGNHCT32
QT.32.30.I
Quy trnh pht hnh v s dng th tr trc

quc t phi vt l. M s QT.32.30.I
NHCT32 - TTT 25/4/13
25/4/13
930/Q-NHCT32
QT.32.08
Qui trnh nghip v th trn h thng Incas
NHCT32 - TTT 7/5/2008
12/5/2008
1714/Q-NHCT32
QT.32.05
Qui trnh qun l thit b th
NHCT32 - TTT 28/9/06
13/10/06
10
948/2012/Q-TGNHCT35
Q.35.46.I
Quy nh cp tn dng theo hnh thc pht

hnh th tn dng. M s Q.35.46.I
NHCT35 CTD,T
2/5/2012
11
538/2012/Q-TGNHCT32+19
QT.32.23.I
Quy trnh khai thc v vn hnh dch v Trch

n t ng ti khon E-Partner thanh ton n
vay Incas.M s : QT.32.23.I
NHCT32 - TTT 12/3/2012
3.4
NHCT32 - TTT 4/11/2011
9/4/2012
4/11/2011
- Thay th QT.32.21 km theo Qnh s

3961/Q-NHCT32 ngy 31/12/2011 v
QT.32.29.I km theo Qnh 4030/QNHCT32 ngy 21/12/2012.
c sa i, b sung theo QT.32.10

27/9/2010
-Thc hin theo QT.32.23.I, km theo

q s 538/Q-TG-NHCT32+19
-T3/2012-T5/2012 trin khai ti 5CN: CN
TP H ni, Ba nh, ng a, Thanh
Xun, Chng dng.
- T T6/2012: Trin khai ti tt c cc
CN NHTMCP CTVN.D371
1376/TG-NHCT32
Trin khai dch v trch n t ng ti khon ENHCT32 - TTT 12/3/2012

Partner thanh ton n vay Incas.
11.2
3662/TG-NHCT32
Trin khai chnh thc dch v trch n t ng

NHCT32 - TTT 1/6/2012
ti khon E-Partner thanh ton n vay Incas.
8/6/2012
12
1540/Q-NHCT32
Quy nh tm thi dch v gi tin c k hn ti

NHCT32 - TTT 3/7/2007
ATM
18/7/07
13
365/2012/Q-TGNHCT32+19
Quy trnh vn hnh dch v Nhn li tin gi c

NHCT32 - TTT 16/02/12
k hn qua th E-Partner.M s QT.32.20.I
16/02/12
13.1
1068/TG-NHCT32+19
Trin khai dch v Nhn li tin gi c k hn

qua th E-Partner
NHCT32 - TTT 29/2/12
6/3/2012
14
1130/2012/Q-TGNHCT32
Quy trnh dch v Chuyn khon/Gi tit kim

t ng qua th E-Partner. M s QT.32.24.I
NHCT32 - TTT 2/5/2012
9/5/2012
14.1
2811/TG-NHCT32
Trin khai dch v Chuyn khon t ng v

Gi tin c k hn t ng qua th E-Partner
NHCT32 - TTT 2/5/2012
QT.32.24.I
Chnh sa phn I Quy trnh pht hnh

s dng th Visa/MasterCard QT.32.10.
27/03/12
11.1
QT.32.20.I
00
34
Qui trnh v phng php hch ton dch v

thanh ton v tu ti ATM
NHCT32 - TTT 27/12/07
3/1/2008
Trin khai m rng dch v thanh ton v tu

ti ATM
NHCT32 - TTT 16/1/08
16/1/08
QT.32.09
Quy trnh nghip v thu hc ph qua th ATM

trong h thng NHCTVN
NHCT32 - TTT 21/10/08
21/10/08
QT.32.11
Quy trnh tm thi thanh ton tin in qua h

NHCT32 -TTT
thng Ngn hng TMCP Cng thng Vit
Nam
15
2648/Q-NHCT32
15.1
331/CV-NHCT32/3
16
2041/Q-NHCT32
17
1817/Q-NHCT32
17.1
7629/CV-NHCT12
Sa i quy trnh thu tin in ti quy
17.2
8268/CV-NHCT12
18
2006/Q-NHCT32
19
3584/CV-NHCT32
20
2345/Q-NHCT32
21
QT.32.06
CV Hng dn thc hin QT.32.06
9/7/2009
9/7/2009
NHCT12TTVN
13/10/11
15/10/11
Thay th im 7.1 trong Qnh s

1817/Q-NHCT32 ngy 9/7/2009
Trin khai quy trnh thu tin in ti quy
NHCT12TTVN
4/11/2011
8/11/2011
Thay th im 7.1 trong Qnh s

1817/Q-NHCT32 ngy 9/7/2009
Quy trnh nghip v nh thu h ti khon th

ATM trong h thng NHTMCP CTVN
NHCT32 - TTT 12/8/2009
12/8/2009
Trin khai nhm bn hng qua in thoi
NHCT32 - TTT 30/6/10
1/7/2010
QT.32.14
Quy trnh tm thi trin khai v khai thc dch

v MegaPayment ti cc quy giao dch
NHCTVN. M s QT.32.14
NHCT32 - TTT 19/10/10
19/10/10
2626/Q-NHCT32
QT.32.16
Quy trnh tm thi nghip v ng k v s

dng dch v thu ph cu ng khng dng, NHCT32 - TTT 11/11/10
thanh ton qua HT NHTMCP CTVN, QT.32.16
11/11/10
22
3032/Q-NHCT32
QT.32.13
Quy trnh tm thi nghip v thanh ton th

JCB
NHCT32 - TTT 21/11/09
21/11/09
22.1
1937/Q-NHCT32

NHCT32 - TTT 30/8/10
30/8/10
23
687/Q-NHCT32
HD.32.01
Hng dn tm thi chuyn i my ATM

sang h thng Switch
NHCT32 - TTT 31/3/10
31/3/10
24
2473/Q-NHCT32
Q.32.03
Qui nh tm thi v qun l ri ro hot ng

kinh doanh th
NHCT32 - TTT 23/12/07
7/1/2008
25
2289/Q-NHCT32
HD.32.04
Hng dn tm thi v thu n v qun l n

qu hn trong hot ng tn dng th ti NHTM NHCT32 - TTT 30/08/11
CP CTVN. M s HD.32.04
30/08/11
HD.32.02
Hng dn tm thi x l tra sot khiu ni

giao dch th ATM ti h thng Banknet trn
NHCT32 - TTT 31/05/11
chng trnh tra sot Online Vietinbank.M s
HD.32.02
26
1440/Q-NHCT32
QT.32.12
31/05/11
01
Chnh sa mt s mc trong QT.32.13

km theo Q s 3032/Q-NHCT32 ngy
21/11/2009
-Thay th Q 3309/Q-NHCT32 ngy

24/12/2010
-Thay th ni dung II mc F trong
QT.32.01,
-Thay th mc I trong CV 3427/CVNHCT32 ngy 25/05/2009
35
27
1396/2012/Q-HQTNHCT32
28
17902/TG-NHCT32
Q.32.06.I
Quy nh x l ri ro tn tht trong hot ng

kinh doanh th ti NHTM CP CTVN. M s
Q.32.06.I
NHCT32 - TTT 25/6/12
25/6/12
V/v trin khai dch v bo him chi ph pht

hnh li th
NHCT32 - TTT 25/10/13
25/10/13
15. DCH V NGN HNG IN T

1
Dng cung cp, h tr dch v ATM Online v NHCT40 Internet Banking

DVNHT
6297/TG-NHCT40
18/08/12
17/08/12
Quy trnh thc hin dch v SMS Banking.M

s QT.40.06
NHCT40 DVNHT
30/12/10
30/12/10
5969/CV-NHCT19+40
Hng dn trin khai Dch v nhc n qua

SMS dnh cho KHCN
NHCT40 DVNHT
12/10/2010
15/10/10
5884/CV-NHCT40
Hng dn trin khai dch v nhc n qua ti

khon vay qua SMS cho KHDN v thu ph dch NHCT40 v nhc n qua ti khon vay cho KHDN v
DVNHT
KHCN
15/8/11
20/8/11
1615/Q-NHCT40
30/6/11
15/7/11
4496/CV-NHCT40
811/Q-NHCT40
7.1
066/TB-NHCT40
7.2
1268/Q-NHCT40
2036/TG-NHCT40
Hng dn dch v VBH2.0 (Vietinbank at

home 2.0 dnh cho KHDN)
3385/Q-NHCT40
QT.40.06
QT.40.07
Q.40.05
NHCT40 DVNHT
Hng dn trin khai dch v Nhn tin ch
NHCT40 ng
DVNHT
NHCT40 Quy nh tm thi Dch v Vietinbank at home
DVNHT
NHCT40 nh chnh Q.40.05
DVNHT
NHCT40 Quy trnh thu NSNN qua Internet
DVNHT
Quy trnh thc hin Dch v Nhn tin ch ng
30/6/11
23/3/09
4/7/2009
26/3/09
26/3/09
16/6/10
16/6/10
NHCT40 DVNHT
5/4/2012
5/4/2012
6920/TG-NHCT40
Phi hp trin khai chng trnh u i Dch

NHCT40 v Ngn hng in t VBH2.0 dnh cho khch
DVNHT
hng doanh nghip ln
4/9/2012
1/9/2012
10
7262/TG-NHCT40
Phi hp trin khai chng trnh u i Dch

NHCT40 v ngn hng in t VBH2.0 dnh cho khch
DVNHT
hng doanh nghip VVN
13/09/12
13/09/12
11
7474/TGNHCT5+6+9+40
18/09/12
27/09/12
12
2969/TG-NHCT40
9/5/2012
9/5/2012
12.1
5201/TG-NHCT40
18/7/12
18/7/12
QT.40.05
Trin khai dch v VBH2.0 v nhc n vay t

NHCT40 ng cho khch hng doanh nghip vay vn ti
DVNHT
NHCT
NHCT40 Trin khai dch v Mobile BankPlus
DVNHT
NHCT40 Trin khai dch v Mobile BankPlus USSD
DVNHT
Thay th Q.40.02 ban hnh theo Q

600/Q-NHCT40 ngy 27/3/08;
Q.40.04 ban hnh theo Q 2540/QNHCT40 ngy 01/12/08 ; QT.40.01 ban
hnh km theo Q 3099/Q-NHCT40
ngy 8/12/2009.
Thay th QT.12.04 ban hnh theo Q

1057/Q-NHCT12 ngy 15/5/08
B sung vo Q.40.05
36
13
6094/TG-NHCT40
Thay i chit khu thanh ton Topup-Dch v NHCT40 BankPlus

DVNHT
13/08/12
8/8/2012
14
5532/TG-NHCT40
Hng dn phng thc i sot t ng giao NHCT40 dch TTTT s dng v iin t MoMo/M-Money DVNHT
25/7/12
25/7/12
15
3607/TG-NHCT40
u i i vi cn b VietinBankkhi s dng
dch v Mobile BankPlus
NHCT40 DVNHT
24/5/12
01/6/1231/8/12
16
1121/Q-NHCT40
QT.40.02
Quy trnh thc hin dch v giao dch thanh

ton trc tuyn s dng v in t M-Money
NHCT40 DVNHT
4/6/2010
18/6/10
17
3191/Q-NHCT40
QT.40.04
Quy trnh thc hin Dch v Vietinbank iPay

NHCT40 dnh cho khch hng c nhn.M s QT.40.04 DVNHT
15/12/10
30/12/10
17.1
274/CV-NHCT19+40
NHCT40 DVNHT
12/1/2011
18
317/2014/Q-TGNHCT40
QT.40.10.I
NHCT40DVNHT
24/1/14
24/1/14
19
7392/TG-NHCT40
Hng dn trin khai th im dch v Gi h

s vay vn qua mng
Quy trnh tm thi thc hin Dch v np tin
v thu h cc ph qua cng thanh ton
Smartlink trn knh Ipay
Hng dn ng k dch v VietinBank iPay
ti chnh
NHCT40 DVNHT
18/09/12
21/09/12
20
980/Q-HQT-NHCT40 Q.40.01
Quy nh Qun l ri ro Hot ng Ngn hng

in t. M s Q.40.01
NHCT40 DVNHT
21/09/11
21/09/11
21
1160/2012/Q-HQTNHCT40
Q.40.06.I
Quy nh hot ng ngn hng in t trong

h thng NHTM CP CTVN.M s Q.40.06.I
NHCT40 DVNHT
14/5/12
14/5/12
22
1549/2012/Q-TG NHCT23
QT.23.15.I
Quy trnh qun l s c h thng Ngn hng

in t.M s QT.23.15.I
NHCT40 DVNHT
7/6/2012
22/6/12
23
3971/2012/Q-TGNHCT40
QT.40.08.I
Quy trnh thc hin dch v Email Marketing.

M s QT.40.08.I
21/12/12
11/1/2013
23.1
10616/TG-NHCT40
21/12/12
11/1/2013
24
19304/TG-NHCT40
12/11/2013
12/11/2013
20/6/11
5/7/2011
Sa i, b sung mt s ni dung ti Qui trnh

giao dch tin mt trong h thng NHTMCP
NHCT8-TTKQ
CTVN. M s QT.08.01
30/11/12
15/12/12
26/6/13
1/7/2013
Thay th quyt nh s 4396/TGNHCT8 ngy 26/06/2012.
6/3/14
6/3/14
Thay th Quyt nh s 366/Q-HQTNHCT8 ngy 16/5/11 v 1664/2012/QHQT-NHCT8 ngy 28/8/12
NHCT40 DVNHT
NHCT40 Hng dn trin khai Dch v Email Marketing
DVNHT
V/v trin khai dch v VietinBank iPay Mobile
NHCT40 App
NHT
Thay th Quy nh 1837/Q-NHCT40

ngy 18/9/2007
16. TIN T KHO QU

Qui trnh giao dch tin mt trong h thng
1476/Q-NHCT8
1.1
3799/2012/Q-TGNHCT8
2263/2013/Q-TGNHCT8
QT.08.08.I
Quy trnh giao nhn, iu ha tin mt gia

CN u mi tin mt vi CN thnh vin trong
h thng NHTMCP CTVN. M s QT.08.08.I
238/2014/Q-HQTNHCT8
Q.08.01.IV
Quy nh giao nhn, bo qun, vn chuyn tin

mt, ti sn qu, giy t c gi, n ch quan
NHCT8-TTKQ
trng, h s ti sn bo m. M s Q.08.01
QT.08.01
NHCT8-TTKQ
NHCT8-TTKQ

1
37
2268/2013/Q-TGNHCT8
1441/2012/Q-TGNHCT8
5.1
2309/2013/Q-TGNHCT8
6
6.1
1502/2012/Q-TGNHCT8
653/2014/Q-TGNHCT8
QT.08.09.I
Quy trnh nhn bit, giao nhn, bo qun vng

ming trong h thng NH TMCP CTVN. M s NHCT8-TTKQ
QT.08.09.I
26/6/13
1/7/2013
Q.08.05.I
Quy nh mua, bn, giao nhn, bo qun, vn

chuyn nh thu sc du lch v sc thng mi
NHCT8-TTKQ
trong h thng NHTMCP CTVN. M s
Q.08.05.I
28/5/12
4/6/2012
Sa i, BS mt s ni dung trong Quy nh

mua, bn, giao nhn, bo qun, vn chuyn
nh thu sc du lch v sc thng mi trong
h thng NHTMCP CTVN. M s Q.08.05.I
29/6/13
13/7/13
4/6/2012
4/6/2012
24/03/14
24/03/14
QT.08.04.II
QT.08.04.II
NHCT8-TTKQ
Qui trnh Xut nhp khu ngoi t mt trong h

NHCT8-TTKQ
thng NHTMCPCTVN
Sa i b sung ln 1 Quy trnh xut, nhp
NHCT8-TTKQ
khu TM ngoi t, M s QT.08.04.II
3067/Q-NHCT8
QT.08.05
Quy trnh nh thu i tin mt ngoi t khng

tiu chun lu thng trong h thng NH
TMCP CTVN.M s QT.08.05
NHCT8-TTKQ
29/11/10
14/12/10
3405/Q-NHCT8
QT.08.06
Quy trnh qun l h s ti sn bo m ti b

phn qu Trong h thng Ngn hng TMCP
NHCT8-TTKQ
Cng Thng Vit Nam.QT.08.06
25/11/11
15/12/11
8.1
2774/2012/Q-TGNHCT8
Sa i, BS mt s ni dung Quy trnh qun l

h s ti sn bo m ti b phn qu Trong
NHCT8-TTKQ
h thng Ngn hng TMCP Cng Thng Vit
Nam.QT.08.06
7/9/2012
7/9/2012
8.2
4180/2012/Q-TGNHCT8
Sa i, b sung mt s ni dung trong Quy

trnh qun l h s ti sn bo m ti B
phn Qu trong h thng Ngn hng TMCP
Cng thng VN.
NHCT8-TTKQ
28/12/12
9/1/2013
8.3
1079/2013/Q-TGNHCT8

Cng thng VN. M s QT.08.06
NHCT8-TTKQ
6/4/2013
10/4/2013
8.4
482/TB-TG-NHCT8
NHCT8-TTKQ
11/4/2013
11/4/2013
8.5
135/2014/Q-TGNHCT8
NHCT8-TTKQ
10/1/2014
20/01/14
1511/2012/Q-TGNHCT8
NHCT8-TTKQ
4/6/2012
4/6/2012
nh chnh Quyt nh s 1079/Q-TGNHCT8 ngy 06/4/2013

Cng thng VN. M s QT.08.06
QT.08.07.I
Quy trnh qun l, nhp, xut, tm xut H s

ti sn do Tr s chnh NHTMCPCTVN qun
l gi ti chi nhnh thnh ph H Ni

ngy 15/9/08.
1

27/5/2010
p dng ti TSC
38
9.1
654/2014/Q-TGNHCT8
10
198/2012/Q-HQTNHCT8.m
11
2328/Q-NHCT8
12
4318/2013/Q-TGNHCT8
QT.08.07.I
Sa i b sung ln 1 Quy trnh qun l, nhp,

xut, tm xut h s ti sn do Tr s chnh
NHCT8
qun l gi ti kho chi nhnh TP.H Ni, m
s QT.08.07.I
24/03/14
24/03/14
Q.08.02.III
Quy nh tiu chun k thut kho tin, kho ct

gi ti sn ca khch hng v phng tin
vn chuyn chuyn dng trong h thng
NHTMCP CTVN. M s Q.08.02.III
10/12/2012
10/12/2012
Thay th Q s 152/Q-HQTNHCT8.m ngy 22/09/2011
Q.08.03
Quy nh qun l v s dng my m tin,

my soi tin, my b tin trong h thng Ngn NHCT8-TTKQ
hng TMCP CTVN. M s Q.08.03
10/9/2010
10/10/10

ngy 25/12/2007; Q s 1203/QNHCT8 ngy 16/6/08;Q s 2436/QNHCT8 ngy 15/11/08
QT.08.10.I
Quy trnh tm thi qun l h s ti sn m

bo ti b phn qu p dng i vi CN
trin khai h thng khi to v ph duyt
tn dng .
NHCT8-TTKQ
22/8/13
1/9/2013
QT.08.10.I

trnh tm thi qun l h s ti sn m bo
ti b phn qu p dng i vi CN trin
khai h thng khi to v ph duyt tn
dng .
NHCT8-TTKQ
10/1/2014
20/01/14
NHCT8-TTKQ
12.1
136/2014/QD-TGNHCT8
13
6641/CV-NHCT8
Hy b CV s 2304/CV-NHCT8 ngy
24/5/2006 v ch kho qu.
NHCT8-TTKQ
11/4/10
14
12313/TG-NHCT8
Thu i sc du lch v nhn Sc thng mi

gi nh thu
NHCT8-TTKQ
5/8/13
5/8/2013
15
14481/TG-NHCT8
Tm dng thu i Sc du lch v nhn Sc

thng mi gi nh thu
NHCT8-TTKQ
6/9/13
6/9/2013
16
3428/TG-NHCT8
V/v hng dn thc hin quy nh giao nhn,

bo qun, vn chuyn TM, TSQ, GTCG,
NHCT8-TTKQ
ACQT, HSTSB trong h thng NHCT
10/3/2014
10/3/2014
17
3649/TG-NHCT8
V/v tip tc hng dn thc hin Q

238/2014/Q-HQT-NHCT8
13/03/14
13/03/14
NHCT8-TTKQ
39
18
21658/TG-NHCT8
Trin khai TT 28 v x l tin gi tin, tin nghi

NHCT8
gi trong ngnh ngn hng
18/12/13
18/12/13
19
1687/TG-NHCT8
Th tc chp thun xut, nhp khu ngoi t

tin mt theo TT 33/2013/TT-NHNN
NHCT8
6/2/2014
6/2/2014
20
3803/TG-NHCT8
V/v hng dn thc hin TT s 25/2013/TTNHNN
NHCT8
14/03/14
14/03/14
Thay th CV s 20932/TG-NHCT8
ngy 05/12/2013
17. DCH V KHC, BO HIM

1
2401/Q-NHCT11
Q.11.02
Quy nh giao nhn, bo qun h s giy t

NHCT11php l bt ng sn trong h thng NHTMCP
QLKTTC
CTVN
30/9/09
30/9/09
560/Q-NHCT5
QT.05.04
Qui trnh thc hin Dch v qun l vn tp

NHCT5trung trong h thng Ngn hng Cng thng KHDNL
19/2/09
6/3/2009
2.1
048/TB-NHCT5
nh chnh QT.05.04
9/3/2009
9/3/2009
4264/TG-NHCT12
Trin khai dch v thu h tin vay ca NHPT
6901/TG-NHCT12
Trin khai dch v thu ph s dng ng b

Cc ng Kim VN
9862/TG-NHCT12
Chia s li ch gia CN H ni v cc chi

nhnh trin khai dch v thu ph s dng
ng b ca Cc ng kim Vit Nam
9410/TG-NHCT12
3067/2012/Q-TGNHCT32
QT.32.28.I
18. TK K TON, THNG TIN KHCH HNG

1
1348/Q-NHCT10
1.1
1608/Q-NHCT10
1.1.1
NHCT5KHDNL
NHCT12TTVN
NHCT12TTVN
01
21/06/12
23/5/13
23/5/13
Trin khai t 1/6/2013
NHCT12TTVN
2/7/2013
2/7/2013
p dng cho TSC,CN H ni v cc CN

t a bn Qung Nam tr vo.
Trin khai dch v thu h vi BTMU-HCM
NHCT12TTVN
25/6/13
27/6/13
Quy trnh dch v Thu h X s Th qua

NHTM CPCT VN. QT.32.28.I
NHCT32 - TTT 3/10/2012
H thng Ti khon k ton NHCT VN

Hy b, sa i b sung mt s TK trong
HTTK KT ban hnh theo 1348/2004/QNHCT10
3/10/2012
NHCT10-CKT 27/10/2004
NHCT10-CKT 7/9/2006
2500/Q-NHCT10
Cc vn bn b sung TK trong h thng TKKT

NHCT10-CKT 26/12/07
ban hnh theo Q 1608/Q-NHCT10
1.1.2
594/Q-NHCT10
B sung, i tn, sa bng MAP 1s TK ban

hnh theo 1608/Q-NHCT10
NHCT10-CKT 26/3/08
1.1.3
1473/Q-NHCT10
B sung PP m TK chi tit, b sung m phn

loi KH ban hnh theo 1608/Q-NHCT10
NHCT10-CKT 30/7/08
1.2
1847/Q-NHCT10
B sung ti khon vo H thng ti khon k

ton MISAC km theo Q s 1348/QNHCT10 ngy 27/10/2004
NHCT10-CKT 1/8/2011
1/8/2011
2
40
1.3
3303/Q-NHCT10
B sung, sa i mt s ti khon vo H
thng ti khon k ton MISAC km theo Q
s 1348/Q-NHCT10 ngy 27/10/2004
NHCT10-CKT 23/11/11
23/11/11
1.4
279/2012/Q-TGNHCT10
Sa i mt s ti khon vo H thng ti
khon k ton MISAC km theo Q s
1348/Q-NHCT10 ngy 27/10/2004
NHCT10-CKT 10/2/2012
10/2/2012
1.5
1825/2012/Q-NHCT10
B sung mt s ti khon vo H thng ti

khon k ton MISAC ca NHTM CP CTVN
NHCT10-CKT 22/6/12
22/6/12
1.6
3407/2012/Q-TGNHCT10

ton MISAC ban hnh theo quyt nh
1348/Q-NHCT10 ngy 27/10/2004 ca TG
NHTM CP CTVN
NHCT10-CKT 6/11/2012
6/11/2012
1.7
79/2013/Q-TGNHCT10

1348/Q-NHCT10 ngy 27/10/2004 ca TG
NHTM CP CTVN
NHCT10-CKT 11/1/2013
11/1/2013
1.8
1901/2013/Q-TGNHCT10
Hy b, sa i TK vo H thng ti khon k
NHCT10-CKT 6/6/2013
1348/Q-NHCT10 ngy 27/10/2004 ca TG
NHTM CP CTVN
6/6/2013
1.9
4231/2013/Q-TGNHCT10
BS ti khon vo h thng ti khon k ton

MISAC ban hnh theo quyt nh 1348/QNHCT10-CKT 14/8/13
NHCT10 ngy 27/10/2004 ca TG NHTM CP
CTVN
14/8/13
3827/Q-NHCT10
Q.10.38
Quy nh m, s dng v qun l ti khon

tin gi ca khch hng ti Ngn hng TMCP
CTVN. M s Q.10.38
NHCT10-CKT 27/12/11
27/12/11
2821/2012/Q-TGNHCT12
QT.12.08.I
Quy trnh tm thi qun l v kt ni TK tin

gi chuyn dng v ti khon chng khon
ca nh u t trong h thng NHTM CP
CTVN. M s QT.12.08.I
NHCT12TTVN
13/9/12
13/9/12
7120/TG-NHCT12
Trin khai th im chng trnh qun l v kt

NHCT12ni TK thanh ton v TK chng khon ca nh
TTVN
u t gia Vietinbank v Vietinbanksc
11/9/2012
18/9/12
7785/CV-NHCT10
Chn chnh v nghip v k ton
1166/2012/Q-TGNHCT10
6.1
4336/TG-NHCT10
Q.10.36.I
NHCT10-CKT 15/10/11
Quy nh v H thng ti khon k ton INCAS

trong h thng Ngn hng TMCP CTVN.M s NHCT10-CKT 30/5/12
Q.10.36.I
Hng dn thc hin quyt nh
1166/2012/Q-TG-NHCT10
NHCT10-CKT 28/6/12

16/9/2003, Cv s 4779/CV-NHCT10
ngy 15/9/2007; CV s 6556/CVNHCT10 ngy 20/11/08.
15/10/11
Thay th Qnh 1609/Q-NHCT10 ngay
7/9/2006 v cc quyt nh sa i, BS
ca 1609/Q-NHCT10
28/6/12
1
41
6.2
1108/TB-NHCT10
nh chnh quyt nh 1166/2012/Q-TGNHCT10 v 4336/TG-NHCT10
NHCT10-CKT 9/7/2012
6.3
1172/TB-NHCT10
nh chnh ln 2 quyt nh 1166/2012/QTG-NHCT10 v 4336/TG-NHCT10
NHCT10-CKT 10/7/2012
6.4
2091/2012/Q-TGNHCT10
Sa i, b sung mt s ti khon vo h
thng ti khon k ton INCAS trong h thng NHCT10-CKT 11/7/2012
Ngn hng TMCP CTVN
11/7/2012
6.5
2247/2012/Q-TGNHCT10
Ngn hng TMCP CTVN
25/7/12
6.6
2344/2012/Q-TGNHCT10
Ngn hng TMCP CTVN
6.7
2673/2012/Q-TGNHCT10
Ngn hng TMCP CTVN
6.8
2841/2012/Q-TGNHCT10
B sung, sa i mt s ti khon vo h
Ngn hng TMCP CTVN
5/9/2012
6.9
2759/2012/Q-TGNHCT10
B sung, sa i mt s ti khon vo h
Ngn hng TMCP CTVN
6/9/2012
6.10
2987/2012-TGNHCT10
B sung mt s ti khon vo h thng ti

khon k ton INCAS trong h thng Ngn
hng TMCP CTVN
NHCT10-CKT 24/9/12
24/9/12
10
6.11
3065/2012/Q-TGNHCT10
NHCT10-CKT 3/10/2012
3/10/2012
11
6.12
3163/2012/Q-TGNHCT10
NHCT10-CKT 15/10/12
15/10/12
12
6.13
3348/2012/Q-TGNHCT10
B sung, sa i ti khon vo H thng ti

hng TMCP CTVN
NHCT10-CKT 22/10/12
22/10/12
13
6.14
3408/2012/Q-TGNHCT10

hng TMCP CTVN
NHCT10-CKT 6/11/2012
6/11/2012
14
6.15
3789/2012/Q-TGNHCT10

hng TMCP CTVN
NHCT10-CKT 4/12/2012
4/12/2012
15

ton INCAS trong h thng Ngn hng TMCP
CTVN
CTVN
42
6.16
4001/2012/Q-TGNHCT10
Sa i ti khon vo H thng ti khon k

CTVN
NHCT10-CKT 17/12/12
17/12/12
16
6.17
25/2013/Q-TGNHCT10

ton trong h thng Ngn hng TMCP CTVN
NHCT10-CKT 7/1/2013
7/1/2013
17
6.18
376/2013/Q-TGNHCT10

NHCT10-CKT 21/1/13
21/1/13
18
6.19
413/2013/TG-NHCT10

NHCT10-CKT 24/01/13
24/01/13
19
6.20
856/2013/Q-TGNHCT10

trong h thng NH TMCP CT VN
NHCT10-CKT 20/03/13
20/03/13
20
6.21
921/2013/Q-TGNHCT10

trong h thng NH TMCP CT VN
NHCT10-CKT 25/03/13
25/03/13
21
6.22
1711/2012/Q-TGNHCT10
Hy b, sa i TK vo H thng ti khon k
NHCT10-CKT 23/5/13
23/5/13
22
6.23
1854/2013/Q-TGNHCT10
B sung TK vo H thng ti khon k ton

NHCT10-CKT 1/6/2013
Incas trong h thng Ngn hng TMCP CTVN.
1/6/2013
23
6.24
2009/2013/Q-TGNHCT10

trong h thng Ngn hng TMCP CTVN.
NHCT10-CKT 11/6/2013
11/6/2013
24
6.25
2066/2013/Q-TGNHCT10

NHCT10-CKT 17/6/13
17/6/13
25
6.25.1
1007/TB-NHCT10
nh chnh quyt nh 2066 ngy 17/6/2013 b

NHCT10-CKT 2/7/2013
sung mt s ti khon Incas
2/7/2013
6.26
2204/2013/Q-TGNHCT10

NHCT10-CKT 25/6/13
25/6/13
6.26.1
960/TB-NHCT10
nh chnh Qnh s 2204/2013/Q-TGNHCT10 ngy 25/6/2013
NHCT10-CKT 27/6/13
27/6/13
6.27
4024/2013/Q-TGNHCT10
nh chnh TB s 960 ngy 27/6/2013, BS mt

NHCT10-CKT 5/7/2013
s TK Incas
Sa i TK trong h thng TKKT Incas ca
NHCT10-CKT 30/7/13
NHTM CPCTVN.
6.28
4232/2013/Q-TGNHCT10
Sa i, BS, hy b TK vo h thng TKKT

trong h thng NHTM CPCTVN.
6.29
6.3O
6.26.1.1 1036/TB-NHCT10
26
5/7/2013
30/7/13
27
NHCT10-CKT 14/8/13
14/8/13
28
5938/2013/Q-TGNHCT10
BS, hy b TK trong h thng TKKT Incas ca

NHCT10-CKT 24/9/13
NHTM CPCTVN
24/9/13
29
6041/2013/TGNHCT10
V/v b sung vo H thng ti khon k ton

trong h thng NHTMCP CTVN
14/10/13
30
NHCT10 CKT
14/10/13
43
6.31
6508/2013/Q-TGNHCT10
Sa i, hy b ti khon vo H thng ti
NHCT10-CKT 5/11/2013
khon k ton trong h thng NH TMCP CTVN
5/11/2013
31
6.32
6809/2013/Q-TGNHCT10
Sa i b sung H thng ti khon k ton

INCAS ca NHTM CP CTVN
NHCT10-CKT 27/11/13
27/11/13
32
6.33
6895/2013/Q-TGNHCT10
Q b sung ti khon trong H thng ti khon

k ton Incas ca NH TMCP CTVN (theo Q NHCT10-CKT 30/11/13
s 1166/2012/Q-TG-NHCT10)
30/11/13
33
6.34
7071/2013/Q-TGNHCT10
Q b sung ti khon trong H thng ti khon

k ton Incas ca NH TMCP CTVN (theo Q NHCT10-CKT 10/12/2013
s 1166/2012/Q-TG-NHCT10)
10/12/2013
34
6.35
7094/2013/Q-TGNHCT10
Q b sung ti khon vo H thng ti khon

NHCT10-CKT 17/12/13
k ton trong h thng NH TMCP CT Vit Nam
17/12/13
35
6.36
003/2014/Q-TGNHCT10
Hy b ti khon vo H thng ti khon k

ton trong h thng Ngn hng TMCP Cng
thng Vit Nam
NHCT10-CKT 2/1/14
2/1/14
36
6.37
297/2014/Q-TGNHCT10
V vic b sung, sa i ti khan vo H

thng ti khon k ton trong h thng
NHTMCPCT Vit Nam
NHCT10-CKT 25/2/14
25/2/14
37
6.38
525/2014/Q-TGNHCT10
Sa i, b sung ti khon trong H thng ti

khon k ton INCAS ca Ngn hng TMCP
Cng thng Vit Nam
NHCT10-CKT 10/3/14
10/3/14
38
6.39
748/2014/Q-TGNHCT10

ton trong h thng Ngn hng thng mi c NHCT10-CKT 2/4/14
phn cng thng Vit Nam
2/4/14
39
6365/CV-NHCT10
M kha mt s ti khon
NHCT10-CKT 12/4/2007
781/2012/Q-TGNHCT4
Q.04.01.II
Quy trnh khi to v duy tr h s thng tin

khch hng trn h thng Li-CoreBanking.
M s Q.04.01.II
NHCT4QLCN&TT
28/3/12
1/4/2012

11/10/2010.
2268/Q-NHCT4
QT.04.01
Qui trnh khi to v Duy tr h s thng tin

khch hng trn h thng INCAS. M s
QT.04.01
NHCT4QLCN&TT
11/10/2010
11/10/2010

18/9/2006
10
6724/CV-NHCT4
Cp nht chnh sa CIF
NHCT4QLCN&TT
14/09/11
14/9/11
11
063/CV-NHCT10
HD chuyn i s hiu TKKT ca Cty chng

khon sang s hiu TKKT ca NHCT
NHCT10-CKT 1/6/2008
12
2121/Q-NHCT10
Q.10.21
Qui nh chuyn i HTTKKT ca Cty c phn

Chng khon NHCT sang HTTKKT ca
NHCT10-CKT 25/9/10
NHTMCPCTVN. M s Q.10.21
25/9/10
p dng ti TSC v Cng ty Chng

khon
44
2525/Q-NHCT10
Sa i BS ln th nht Quy nh chuyn i

HTTKKT ca Cng ty Chng khon NHCT
sang HTTKKT ca NHTMCP CTVN.M s
Q.10.21
NHCT10-CKT 29/10/10
29/10/10

khon
2724/QDD-NHCT10
Sa i BS ln th hai Quy nh chuyn i

Q.10.21
NHCT10-CKT 25/11/10
25/11/10

khon
12.3
249/Q-NHCT10
Sa i BS ln th ba Quy nh chuyn i
Q.10.21
NHCT10-CKT 22/02/11
1/1/11

khon
12.4
1596/QDD-NHCT10
Sa i BS ln th 4 Q s 2121Q-NHCT10
NHCT10-CKT 30/6/11
ngy 25/9/2010.M s Q.10.21
30/6/11

khon
13
2100/Q-NHCT10
Qui nh chuyn i h thng ti khon k ton

ca Cty TNHH MTV bo him NHTMCPCT
NHCT10-CKT 25/9/10
sang h thng ti khon k ton MISAC ca
NHTMCP CTVN.M s Q.10.20
25/9/10
13.1
2298/Q-NHCT10
13.2
3175/Q-NHCT10
13.3
010/Q-NHCT10
13.4
354/Q-NHCT10
13.5
722/Q-NHCT10
13.6
1012/Q-NHCT10
13.7
1307/Q-NHCT10
13.8
1602/Q-NHCT10
12.1
12.2
14
492/Q-NHCT10
14.1
1396/Q-NHCT10
14.2
1697/Q-NHCT10
Q.10.20
Sa i ln 01 Quyt nh 2100/Q-NHCT10
ngy 25/9/2010
Sa i ln 2 Q 2100/Q-NHCT10 ngy
25/09/2010
Sa i ln th 3 Q 2100/Q-NHCT10 ngy
25/09/2010
25/09/2010
25/9/2010
25/9/2010
25/9/2010
25/9/2010
Q.10.27
Quy nh chuyn i h thng ti khon k

ton ca Cty TNHH MTV Vng bc qu
Ngn hng TMCP CTVN sang h thng ti
khon k ton ca NHTM CPCTVN. M s
Q.10.27
Sa i, b sung ln 1 Q 492/Q -NHCT10
ngy 31/03/2011
B sung ln th 2 quyt nh s 492/QNHCT10 ngy 31/03/0011
p dng ti TSC v Cng ty Bo him
NHCT10-CKT 13/10/10
30/9/10
NHCT10-CKT 10/12/2010
30/11/10
NHCT10-CKT 6/1/2011
31/12/10
NHCT10-CKT 9/3/2011
31/01/11
NHCT10-CKT 11/4/2011
31/3/11
NHCT10-CKT 11/5/2011
29/4/11
p dng ti TSC v Cng ty Bo him.
NHCT10-CKT 9/6/2011
31/5/11
p dng ti TSC v Cng ty Bo him.
NHCT10-CKT 30/6/11
2/6/2011
NHCT10-CKT 31/3/11
31/3/11
NHCT10-CKT 13/06/11
31/05/11
NHCT10-CKT 13/07/11
20/06/11
p dng cho Cty Vng, bc, qu

NHCT

NHCT
NHCT
45
Q.10.28
Quy nh chuyn i HTTKKT ca Cty

TNHHMTV Qun l Qu NHTMCP CTVN sang
NHCT10-CKT 22/04/11
HTTKKT MISAC ca NHTMCP CTVN. M s
Q.10.28
1/4/2011
2/6/2011
15
863/Q-NHCT10
15.1
1462/Q-NHCT10
Sa i, b sung ln th nht Q-863/QNHCT10 ngy 22/4/2011.M s Q.10.28
16
484/2012/Q-TGNHCT10
Quy nh chuyn i h thng ti khon k

ton ca Cty TNHH MTV Chuyn tin ton cu
Ngn hng TMCP CTVN sang h thng ti
NHCT10-CKT 29/02/12
khon k ton Misac ca NHTM CPCTVN. M
s Q.10.42.I
29/02/12
17
1053/Q-HQTNHCT10
Ban hnh CM NANG K TON
NHCT10-CKT 19/10/11
19/10/11
18
7475/CV-NHCT10
T chc trin khai trang Web cm nang k

ton
NHCT10-CKT 2/11/2011
2/11/2011
19
1364/TG-NHCT12
Trin khai dch v m v qun l ti khon

tin gi ca cc n v BHXH VN
NHCT12TTVN
12/3/2012
20
3504/TG-NHCT12
Chia s li ch gia CN H ni v cc chi

nhnh tham gia qun l TK BHXH trong h
thng NHCT VN
NHCT12TTVN
25/05/12
20.1
3930/TG-NHCT12
Thay i v iu chnh bt ton hch ton chia

NHCT12s li ch gia cc chi nhnh qun l ti khon
TTVN
BHXH ti cng vn 3504 ngy 25/05/2012.
21
3147/2012/Q-TGNHCT10
QT.10.06.I
Quy trnh phi hp thip nhn h v chuyn

giao h s m ti khon tin gi thanh ton
NHCT10-CKT 16/10/12
cho khch hng gia cc CN NHTMCP CTVN
trong nc v ngoi nc. M s QT.10.06.I
26/10/12
22
366/2013/Q-TGNHCT20
QT.20.03.I
Quy trnh m/ng v qun l ti khon Nostro

ca n v nc ngoi thuc h thng Ngn
NHCT20 hng TMCp Cng thng Vit Nam. M s
CTC
QT.20.03.I
3/1/2013
3/1/2013
23
6177/2013/Q-TGNHCT4
QT.04.03.I
11/10/2013
11/10/2013
24
17986/TG-NHCT10
28/10/13
28/10/13
25
26
Q.10.42.I
NHCT10-CKT 21/6/11
p dng ti TSC, TTCNTT v Cng ty

Chuyn tin ton cu.
11/6/2012
Quy trnh qun tr cht lng d liu,

QT.04.03.I
V/v nh gi li t ng cc giao dch k hn
tin t
NHCT4 QLCN&TT
NHCT10 CKT
18762/TG-NHCT10
Hng dn quyt ton nm 2013 i vi Chi

nhnh, n v s nghip trong nc
NHCT10 CKT
30/11/13
30/11/13
20651/TG-NHCT10
Hng dn thu np ng ph t ng qua ti

khon
NHCT10 CKT
5/12/2013
5/12/2013
19. HCH TON K TON
46
3850/Q-NHCT10
Q.10.33
Quy nh v phng php hch ton k ton

cho vay trong h thng Ngn hng TMCP CT
VN. M s Q.10.33
NHCT10-CKT 26/12/11
26/12/11
1.1
2239/2013/Q-TGNHCT10
Q.10.33
Sa i, BS ln 1 Quy nh v phng php

hch ton k ton cho vay trong h thng
Ngn hng TMCP CT VN. M s Q.10.33
NHCT10-CKT 25/6/13
25/6/13
1.2
2248/CV-NHCT10
Hng dn phng php tnh ton v hch

ton cc khon phi thu, phi tr trong h
thng NHCT Vit Nam
NHCT10-CKT 1/6/2006
1/6/2006
7538/Q-NHCT10
Hng dn hch ton h tr li sut
NHCT10-CKT 9/11/2009
5510/CV-NHCT10
Hng dn hch ton Chng trnh cho vay

u i li sut
NHCT10-CKT 22/9/10
2614/CV-NHCT10
Hng dn trin khai chng trnh h tr li

sut ngn hn trn chng trnh ISAPP
NHCT10-CKT 26/4/09
3756/CV-NHCT10
Hng dn hch ton Chng trnh cho vay

xut khu
NHCT10-CKT 8/7/2010
8/7/2010
5.1
4519/CV-NHCT10
Sa i CV 3756/CV-NHCT10 ngy8/7/2010
NHCT10-CKT 10/8/2010
10/8/2010
7344/HD-NHCT10
1469/2012/Q-TGNHCT10
HD
22/9/10
Hng dn hch ton nghip v chit khu, ti

NHCT10-CKT 26/12/08
chit khu v mua bn k hn giy t c gi
26/12/08
HD.10.05.I
Hng dn hch ton nghip v chit khu, ti

chit khu c thi hn cng c chuyn
NHCT10-CKT 30/5/12
nhng trong h thng NHTM CPCTVN. M
s HD.10.05.I
30/5/12
1294/CV-NHCT10
Hng dn hch ton nghip v mua bn n
NHCT10-CKT 20/3/08
20/03/08
4170/CV-NHCT10
Hch ton GTCG do TCTD pht hnh
NHCT10-CKT 16/08/07
10
1981/Q-NHCT10
11
3219/CV-NHCT10
HD iu chnh hch ton n x l ri ro
NHCT10-CKT 23/6/08
12
5664/CV-NHCT10
Hng dn hch ton li ca n c x

l ri ro
NHCT10-CKT 11/1/2007
13
2410/2012/Q-TGNHCT10
Q.10.05.II
14
3192/Q-NHCT10
HD.10.03
14.1
10878/TG-NHCT10
15
934/Q-NHCT10
Q.10.06
Quy nh phng php hch ton k ton trch

NHCT10-CKT 10/8/2009
lp v s dng d phng ri ro tn dng
Quy nh phng php hch ton k ton tin

gi v pht hnh giy t c gi trong h thng NHCT10-CKT 24/8/12
NHTM CP CT VN.M s Q.10.05.II
Hng dn hch ton k ton mua bn ngoi
t
Chn chnh cng tc nh gi li hp ng k
hn
Quy nh nghip v cung ng v s dng sc
trong h thng NHCTVN, Q.10.06.I
NHCT10-CKT 22/12/09
10/8/2009
24/8/12
22/12/09
NHCT10-CKT 5/7/2013
NHCT10-CKT 2/5/2008
01

27/8/2009
HD.10.01
Q.10.16
Thay th quyt nh s 2185/Q NHCT10
Thay th cng vn s 2077/HD-NHCT10

ngy 02/5/2007
Chn chnh thc hin theo Qnh
3192/Q-NHCT10 ngy 22/12/2013
2/5/2008
47
15.1
3181/TG-NHCT10
V/v nhn v trin khai sc thanh ton trong

nc theo mu mi
NHCT10 CKT
15/5/12
15/5/12
15.2
5998/2013/Q-TGNHCT10
Sa i b sung ln 1 Quy nh nghip v

cung ng v s dng sc trong h thng
NHCTVN
NHCT10 CKT
30/9/13
30/9/13
16
4171/2012/Q-TGNHCT10
Q.10.04.II
Quy nh giao nhn, bo qun v hch ton n

NHCT10-CKT 28/12/12
ch trong h thng NHTM CPCTVN. M s
Q.10.04.II
16.1
027/TB-NHCT10
nh chnh Quy nh giao nhn, bo qun v

hch ton n ch trong h thng NHTM
NHCT10-CKT 8/1/2013
CPCTVN. M s Q.10.04.II, km theo
4171/2012/Q-TG-NHCT10 ngy 28/12/2012
17
4331/CV-NHCT10
Hng dn hch ton k ton nghip v sc

du lch, nh thu sc thng mi
18
791/CV-NHCT10
Tham gia hng dn hch ton k ton nghip

NHCT10-CKT 20/02/08
v sc du lch, nh thu sc nc ngoi
19
293/Q-NHCT10
20
NHCT10-CKT 20/8/08
Thay th qnh s 1767/Q-NHCT10

ngy 30/8/2007
13/1/13
20/8/08
Quy trnh v phng php hch ton k ton

nghip v qun l ti khon chuyn dng ca
nh u t chng khon
NHCT10-CKT 11/2/2009
1537/HD-NHCT10
Hng dn hch ton nghip v kinh doanh,

u t chng khon.
NHCT10-CKT 6/4/2007
20.1
3402/CV-NHCT10
Hng dn b sung 1537/HD-NHCT10
NHCT10-CKT 2/7/2008
21
3940/2013/Q-TGNHCT10
HD.10.14.II
Hng dn k ton nghip v Mi gii giao

NHCT10-CKT 30/7/13
dch hp ng tng lai hng ha.HD.10.14.II
15/8/13
Thay th Qnh s 1449/2012/Q-TGNHCT10 ngy 1/6/2012
22
783/2012/Q-TGNHCT10
Q.10.14.II
Quy nh v qun l, s dng, hch ton ti

sn c nh v cng c, dng c trong h
thng NHTM CPCTVN. M s Q.10.14.II
NHCT10-CKT 27/3/12
27/3/12

23/3/2009.
22.1
2203/2013/Q-TGNHCT10
Sa i, BS mt s iu Quy nh v qun l,
s dng, hch ton ti sn c nh v cng c,
NHCT10-CKT 25/6/13
dng c trong h thng NHTM CPCTVN. M
s Q.10.14.II
25/6/13
23
1798/Q-NHCT10
Quy nh ch v phng php hch ton k

ton mt s khon chi ph trong h thng
NHCT10-CKT 5/8/2011
NHTM CP CTVN.M s Q.10.15
5/8/2011
23.1
1480/TG-NHCT13
Hng dn thc hin cng tc mua sm thit

b y t ti tr an sinh x hi nm 2012
NHCT13-QTr
24
5654/CV-NHCT10
Kha cc ti khon GL ngi s dng

khng th hch ton c ti MH 70000 ca
BDS
NHCT10-CKT 11/1/2007
QT.10.04
Q.10.15
15/3/12
11/2/2009

ngy 30/03/2009
Thc hin theo quy nh 1798/QNHCT10 ngy 5/8/2011.
48
25
3367/CV-NHCT10
26
1053/Q-NHCT10
27
1506/CV-NHCT10
28
008/Q-NHCT10
QT.10.03
29
4205/2012/Q-TGNHCT10
Q.10.44.I
29.1
7162/2013/Q-TGNHCT10
30
2271/Q-NHCT26
32
2132/2012/Q-TGNHCT10
6512/CV-NHCT10
33
4362/CV-NHCT 11
31
6346/2013/Q-TGNHCT10
20. CHNG T K TON
34
Q.10.07
Qui trnh lun chuyn chng t v hch ton

k ton nghip v th tn dng quc t trong
HT NHCT
NHCT10-CKT 15/10/2004
Quy nh phng php hch ton nghip v

th ATM trong h thng NHCT VN
NHCT10-CKT 29/5/08
29/5/08
Hng dn phng php hch ton giao dch

NHCT10-CKT 15/4/06
th ATM ti thit b thanh ton EDC
Quy trnh v phng php hch ton dch v
NHCT10-CKT 4/1/2010
bn v tu ti im giao dch trong h thng
NHCT VN
Quy nh cng tc hu kim nghip v k ton
NHCT10-CKT 30/12/12
trong h thng NHTMCPCTVN, M s
Q.10.44.I
Sa i, b sung Quy nh cng tc hu kim
nghip v k ton trong h thng NH TMCP
CT Vit Nam. Q.10.44.I
QT.26.06
HD.10.13.I
NHCT10
18/12/13
Quy trnh nghip v thanh ton b tr ngn

hng lu k v gim st trong h thng NHTM NHCT26 - KDV 29/08/11
CPCTVN
Hng dn k ton nghip v Bao thanh ton.
NHCT10-CKT 16/7/12
M s HD.10.13.I
X l khon n ph, ph thi hnh n
NHCT10-CKT 12/12/2007
4/1/2010
30/12/12
Thay th quyt nh s 2098/HDNHCT10 ngy 26/8/2009
18/12/13
29/08/11
02
16/7/12
HD
Hng dn hch ton cp v s dng KFH

i vi n v c th.
3/8/2010
3/8/2010
HD.10.17.I
Hng dn k ton nghip v Hon i gi c

NHCT10-CKT 30/10/13
hng ha HD.10.17.I
15/11/13
NHCT11QLKTTC
127/Q-HQT-NHCT10 Q.10.02.II
Quy nh Ch chng t k ton trong H

1.1
8137/CV-NHCT10
Cch vit s tin bng s trn ha n, chng

NHCT10-CKT 28/10/11
t k ton, bo co k ton.
1/11/2011
785/2012/Q-TGNHCT10
Quy nh mu v s dng mu ha n,
chng t k ton thng thng trong h thng NHCT10-CKT 26/03/12
NHTM CPCTVN.M s Q.10.09.III
26/03/12
2.1
1254/2013/Q-TGNHCT10
Sa i Quy nh mu v s dng mu ha
n, chng t k ton thng thng trong h
thng NHTM CPCTVN.M s Q.10.09.III
1/6/2013
8078/CV-NHCT10
Trin khai chng trnh scan chng t i vi

cc giao dch vt hn mc ph duyt ti
NHCT10-CKT 27/10/11
phng giao dch
1/11/2011
829/CV-NHCT10
m bo an ton trong giao dch
6/3/2006
Q.10.09.III
NHCT10-CKT 1/2/2012
NHCT10-CKT 13/4/13
NHCT10-CKT 6/3/2006

29/11/2010

25/6/08 V/v bn giao ti sn, cp vn
hot ng v hch ton k ton /v
TTTh v SGD III
Thay th Qnh s 104/Q-HQTNHCT10 ngy 22/6/2007 ng thi hy

b Qnh s1702/Q-NHCT10 ngy
16/8/2007.
1/2/2012
Thay th Quyt nh s 2489/QNHCT10 ngy 28/9/2009.
49
1031/Q-NHCT10
Q.10.01
1032/Q-NHCT10
QT.10.02
858/CV-NHCT10
1731/Q-HQTNHCT10
8.1
2011/2012/Q-TGNHCT10
Q.10.22
Quy nh v thit k, in n ch v nh gi nh
cung cp
Qui trnh thit k, in n cc n ch v nh gi
nh cung cp
Hng dn s dng chng trnh in " S ti
khon chi tit"
Quy nh thi hn bo qun, lu tr ti liu k
ton trong h thng NNHTM CP CTVN.
Q.10.22
NHCT10-CKT 17/4/07
2/5/2007
NHCT10-CKT 17/4/07
2/5/2007
NHCT10-CKT 26/2/08
NHCT10-CKT 18/11/10
18/11/10
Sa i Quy nh thi hn bo qun, lu tr

ti liu k ton trong h thng NNHTM CP
CTVN. Q.10.22
NHCT10-CKT 16/11/12
16/11/12
057/Q-HQT-NHCT10
p dng ha n t in.
NHCT10-CKT 25/01/11
25/01/11
9.1
B sung mu ha n t in vo b mu ha
n t in ca Ngn hng TMCP CTVN
NHCT10-CKT 25/5/13
25/5/13
10
1964/CV-NHCT10
Quy trnh pht hnh ha n t in
NHCT10-CKT 28/3/10
1/4/2011
ng k cch ghi ch vit, ch s

NHCT10-CKT 14/4/14
NHCT10-CKT 14/4/14
11
5612/TG-NHCT10
12
5613/TG-NHCT10
21. K TON TI CHNH
01
BS vo iu 2 Qnh s 057/Q-HQTNHCT10 ngy 25/01/2011
2218/2012/Q-HQTNHCT10
QC.10.01.II
Quy ch ti chnh NHTMCP CT VN.M s

QC.10.01.II
NHCT10-CKT 31/12/12
41275
Thay th quyt nh s 347/Q-HQTNHCT10 ngy 9/10/2007 v cc quyt

nh sa i, BS
2421/Q-NHCT11
QT.11.01
Quy trnh Chi tiu ni b ti Tr s chnh

NHTMCP CTVN
NHCT11QLKTTC
30/9/09
1/10/2009
p dng cho Tr s chnh
370/2012/Q-TGNHCT11
QT.11.02.I
Quy trnh nghip v tm thi module Qun l

ti chnh ni b. M s QT.11.02.I
NHCT11QLKTTC
17/02/12
40971
3.1
155/TB-TG-NHCt11
Thng bo v/v ban hnh QT nghip v tm thi NHCT11module Qun l ti chnh ni b.

QLKTTC
17/02/12
3.2
6210/CV-NHCT31
Trin khai t 1 module Qun l ti chnh ni

b
NHCT31 - Ban
24/08/11
QLDA HH
3.3
6540/CV-NHCT31

b
NHCT31 - Ban
7/9/2011
QLDA HH
3.4
769/TG-NHCT31

b
NHCT31 - Ban
15/2/12
QLDA HH
3.5
950/TG-NHCT31

b
NHCT31 - Ban
22/2/12
QLDA HH
3.6
951/TG-NHCT31
Trin khai t 5module Qun l ti chnh ni

b
NHCT31 - Ban
22/2/12
QLDA HH
3.7
952/TG-NHCT31

b
NHCT31 - Ban
22/2/12
QLDA HH
50
3.8
1412/TG-NHCT31

b
NHCT31 - Ban
12/3/2012
QLDA HH
3.9
1654/TG-NHCT31

b
NHCT31 - Ban
20/3/12
QLDA HH
3.10
1874/TG-NHCT31

b
NHCT31 - Ban
28/3/12
QLDA HH
3.11
2531/TG-NHCT31
Trin khai t 10 module Qun l ti chnh ni NHCT31 - Ban

20/04/12
b
QLDA HH
3.4
6503/2013/Q-TGNHCT11
2411/CV-NHCT10
479/Q-HQT-NHCT10 QC.10.02
1248/CV-NHCT10
1421/CV-NHCT10
1347/CV-NHCT10
1959/Q-NHCT15
Q.15.01
Quy nh ch nhun bt, th lao i vi T NHCT15-Ban

thng tin Website Ngn hng TMCPCTVN
TTTT
10
2100/Q-NHCT 10
Q.10.17
Quy nh ch chi o to trong h thng

NHTMCP CTVN
10.1
4206/2012/Q-TGNHCT10
11
2312/2013/Q-TGNHCT10
12
1475/2012/Q-TGNHCT10
13
14
2536/Q-NHCT11
1436/Q-NHCT10
B sung sa i ln 1 Quy trnh nghip v tm

thi Module Qun l ti chnh ni b
NHCT11
20/10/13
QT.11.02.I
Chi trc bo v kho qu
NHCT10-CKT 11/8/2003
1/12/13
Qui ch chi hoa hng i l, y thc; hoa hng

NHCT10-CKT 30/10/08
mi gii; chi ph dch v
Chi bo him tai nn con ngi
NHCT10-CKT 17/3/08
HD hch ton thu hi chi ph i vi lao ng
NHCT10-CKT 26/3/08
ngh vic
Hch ton chi mua Th bo him tng cho ch
NHCT10-CKT 22/3/07
th
2/8/2009
NHCT10-CKT 26/8/09
17/8/09
26/8/09
Sa i ,BS Quy nh ch chi o to trong

NHCT10-CKT 22/12/12
h thng NHTMCP CTVN. M s Q.10.17
22/12/12
Q.10.46.I
Quy nh ch chi hot ng khoa hc trong

NHCT10-CKT 28/6/13
h thng NHTMCP CTVN.M s Q.10.46.I
28/6/13
Q.10.43.I
Quy nh tm thi phng php phn chia v

ghi nhn chi ph hot ng n phng ban
trong h thng NHTM CPCTVN. M s
Q.10.43.I
31/5/12
Q.11.03
Quy nh cp v s dng kinh ph hot ng

i vi Vn phng i din, n v s nghip, NHCT11Chi nhnh mi thnh lp trong h thng
QLKTTC
NHTMCP CTVN
Q.10.19
Quy nh tm thi v ch i vi ngi lao

ng lm vic ti Vn phng i din, chi
NHCT10-CKT 30/8/10
nhnh/Cng ty trc thuc NHTMCP CTVN ti
nc ngoi
NHCT10-CKT 31/5/12
15/10/09
Thay th quyt nh 2221/Q-NHCT40

ngy 24/10/08
15/10/09
30/8/10
51
15
1328/Q-TG-NHCT10 Q.10.30.II
Quy nh tm thi cp, s dng, hch ton

kinh ph hot ng i vi VPD NHTMCP
CTVN ti nc ngoi. M s Q.10.30.II
NHCT10-CKT 4/5/2013
4/5/2013
16
4558/CV-NHCT10
Trin khai thng t 102/2010/TTLT-BTCNHNN hng dn trao i thng tin gia c

quan qun l thu v cc TCTD
NHCT10-CKT 10/8/2010
10/8/2010
Thay th quyt nh s 1749/QNHCT10 ngy 20/07/2011.
Thay th quyt nh s 1112/Q-HQTNHCT10 ngy 31/10/2011 ,CV

296/HQT-NHCT10 ngy 30/3/2012; CV
5336/CV-NHCt10 ngy 25/7/2011; CV
5373/CV-NHCT10 ngy 15/9/2010;
7990/CV-NHCt10 ngy 26/12/2010; CV
4873/CV-NHCt10 ngy 28/3/2010
Cac ni dung lin quan n thu c
quy nh ti 3192/Q-NHCT10 ngy
22/12/2009 ht hiu lc v thc hin
theo Vb ny.
Q.10.25.II
Quy nh hng dn thc hin thu gi tr gia

tng, thu thu nhp doanh nghip v cc
khon phi np ngn sch nh nc trong h
thng NHTM CPCT VN. M s Q.10.25.II
Q.10.25.II
Sa i Quy nh hng dn thc hin thu

gi tr gia tng, thu thu nhp doanh nghip v
NHCT10-CKT 25/6/13
cc khon phi np ngn sch nh nc trong
h thng NHTM CPCT VN. M s Q.10.25.II
1/7/2013
835/CV-HQT-NHCT10
Hng dn mt s vn v thu TNCN theo

NHCT10-CKT 12/9/2011
thng t 113/2011/TT-BTC
19/9/11
19
084/TG-NHCT10
Hng dn mt s ni dung v thu GTGT,

TNDN trong h thng NHTMCOCT VN
NHCT10-CKT 3/1/13
1/1/2014
20
4476/TG-NHCT12
Hng dn trin khai th im hon thu

GTGT cho ngi nc ngoi
NHCT12TTVN
27/6/12
27/6/12
Quy nh hng dn thc hin thu TNCN

trong HT NHTM CPCTVN Q.10.23.II
NHCT10 CKT
30/09/13
1/10/13
Hng dn phng php to, lp, kim sot

v gi cc bo co ti chnh
NHCT10-CKT 30/3/07
Q.10.08.II
Quy nh ch bo co ti chnh trong h

NHCT10-CKT 21/6/13
21/6/13

21/5/2010.
Q.10.18.II
Q ban hnh Quy nh ch bo co ti

chnh i vi Cng ty con, cng ty lin kt v
lin doanh thuc Ngn hng TMCP Cng
thng VN. m s Q.10.18.II
NHCT10 CKT
30/10/201
17
2114/2012/Q-HQTNHCT10
17.1
1006/2013/Q-HQTNHCT10
18
2244/2013/Q-HQTNHCT10
22. BO CO TI CHNH
21
Q.10.23.II
1496/Q-NHCT10
1001/2013/Q-HQTNHCT10
2449/2013/Q-HQTNHCT10
061/Q-HQT-NHCT10 Q.10.26
NHCT10-CKT 25/12/12
30/10/13
Quy nh lp v s dng Bo co k ton trn

chng trnh to lp bo co trong h thng
NHCT10-CKT 28/01/11
Ngn hng TMCP CTVN.M s .Q.10.26
25/12/12
28/01/11
52
945/Q-HQT-NHCT10 Q.10.29
Quy nh tm thi ch bo co k ton i

vi cc Chi nhnh NHTM CP CTVN ti nc
ngoi. M s Q.10.29.
NHCT10-CKT 15/09/11
15/09/11
9736/CV-NHCT31
Hng dn quy trnh chuyn i s liu phc

v trin khai h thng QLTCNB ERP
NHCT31 - Ban
23/12/11
QLDA HH
23/12/11
23. IU HNH VN, LI SUT, PH DCH V

1
2930/2012/Q-TGNHCT3
QT.03.03.I
Qui trnh lp v iu hnh k hoch kinh doanh

NHCT3-ALCO
trong h thng ngn hng TMCP CT VN. M
s QT.03.03.I
19/9/12
19/9/12
Thay th quy tnh QT.03.01 km theo

Qnh s 1886/Q-NHCT3 ngy
31/10/2006
217/2012/Q-HQTNHCT3
Q.03.02.II
Quy nh li sut huy ng, cho vay trong h

thng NHTM CP CTVN
NHCT3-ALCO
20/3/12
23/4/12
Thay th Qnh s 279/Q-HQTNHCT3 ngy 15/11/2006.
2388/TG-NHCT3+38
V/v hng dn thc hin quy nh LSH, CV

trong h thng NHCT
NHCT3-ALCO;
21/4/12
NHCT38INCAS
23/4/12
677/2013/Q-TGNHCT10
Biu ph dch v qua h thng NHTMCP CT

Vit Nam. M s Q.10.13.II
NHCT10-CKT 28/02/13
15/3/13
4.1
4348/2013/Q-TGNHCT10
Sa i biu ph qua H thng

NHTMCPCTVN.M s Q.10.13.II
NHCT10-CKT 30/8/13
15/9/13
4.2
112/2014/TG-NHCT10 Q.10.13.II
Sa i Biu ph dch v qua H thng

NHTMCP CT Vit Nam
NHCT10-CKT 18/1/14
20/1/14
1988/CV-NHCT3
Trin khai chnh thc h thng FTP
NHCT3-ALCO 1/4/2011
1/4/2011
210/Q-HQT-NHCT3
Quy nh v h thng nh gi iu chuyn vn

ni b trong h thng NH TMCP CTVN. M s NHCT3-ALCO 1/4/2011
Q.03.01
1/4/2011
6.1
707/Q-HQT-NHCT3
Ban hnh sa i Quy nh v h thng nh

gi iu chuyn vn ni b trong h thng NH
TMCP CTVN. M s Q.03.01
NHCT3-ALCO 28/07/11
28/07/11
464/Q-NHCT3
Quy trnh s dng chng trnh nh gi iu

chuyn vn ni b trong h thng NH TMCP
CTVN. M s QT.03.02
NHCT3-ALCO 1/4/2011
1/4/2011
2676/CV-NHCT3
V/v Hng dn mt s im lin quan n h

thng FTP
NHCT3
27/4/11
27/4/11
8385/CV-NHCT3
V/v tun th quy nh FTP
NHCT3
11/8/11
11/8/11
10
013/TG-NHCT3
V/v p dng c ch pht i vi cc trng

hp sai st do li tc nghip
NHCT3
16/1/12
16/1/12
11
575/Q-HQT-NHCT10 Q.10.12
Quy nh v thu ph dch v qua h thng NH

TMCP CTVN, Q.10.12
NHCT10 CKT
15/12/08
1/1/2009
Q.10.13.II
Q.03.01
QT.03.02

ngy 28/9/2009
Sa i ln th 2 Quyt nh
28/2/13
15/3/2011 v CV s 253/CV-HQTNHCT3 ngy 16/3/2011
53
12
Q.03.04.I
13
Q.03.08.I
14
4216/TG-NHCT3
15
12200/TG-NHCT61
16
13855/TG-NHCT3
17
15896/TG-NHCT3
18
033/C-TG-NHCT3
Quy nh tm thi Phn b chi ph v Phn

tch li nhun a chiu trong h thng Ngn
hng TMCP CT Vit Nam
NHCT3
24/12/13
29/12/13
NHCT3
25/12/13
15/1/14
NHCT3
27/3/14
28/3/14
NHCT3
5/8/13
8/8/13
NHCT3
29/8/13
3/9/13
NHCT3
30/9/13
9/10/13
NHCT3
21/6/12
21/6/12
Quy nh li sut chovay VN ngn hn
NHCT3
7/5/12
7/5/12
Trin khai thu ph pht tr n trc hn
NHCT3
11/9/12
15/9/12
Quy nh li sut huy ng, cho vay v nh gi

iu chuyn vn p dng cho CN Ngn hng
TMCP CT Vit Nam ti Lo Q.03.08.I
VB ch o li sut/FTP tng thi k:
Quy nh trn LSH SP tin gi BHTG k hn
12 thng
Quy nh trn LSH SP tin gi BHTG k hn
n 6 thng
Li sut mua vn i vi cc cng ty con, cng
ty trc thuc NHCT
Cng in v/v huy ng vn v tr li i vi
tin gi rt trc hn
20
024/C-TGNHCT3+6+35
7150/TG-NHCT3
20.1
7579/TG-NHCT3
Sa i b sung cng vn 7150/TG-NHCT3
NHCT3
21/9/12
24/9/12
1 29/8/11
20.2
8237/TG-NHCT3
B sung ch o v Ph pht tr n trc hn
NHCT3
14/6/13
14/6/13
21
364/TG-NHCT3
iu chnh quy nh thng pht cn i vn
NHCT3
13/1/14
13/1/14
22
011/C-TG-NHCT3
R sot huy ng vn t khch hng c nhn
NHCT3
9/9/13
9/9/13
Huy ng tin gi t khch hng c nhn
NHCT3
24/10/13
24/10/13
Quy nh tm thi Qun l ri ro CNTT
NHCT23 TTCNTT
NHCT23 TTCNTT
NHCT23 TTCNTT
8/11/2007
23/11/07
24/4/08
9/5/2008
Thay th phn 1 ca 1742/CV-NHCT23

ngy 16/05/2005
31/3/14
31/3/14
Thay th 843/Q-NHCT23 ngy 24/4/08
NHCT23 TTCNTT
6/7/2012
21/7/12
NHCT23 TTCNTT
21/03/11
21/03/11

05/12/2009
19
22.1
17684/TG-NHCT3
24. CNG NGH THNG TIN
2184/Q-NHCT23
Q.23.01
842/Q-NHCT23
Q.23.02
727/2014/Q-TGNHCT23
Q.23.03.II
2018/2012/Q-TGNHCT23
Q.23.04.III
444/Q-NHCT23
Q.23.05
Qui nh tm thi v cp pht, qun l, s

dng ch k s, chng th s ca NHTMCP
CTVN.M s Q.23.05
853/2014/Q-TGNHCT13
QT.23.01.III
Qui trnh qun l, sa cha v bo hnh trang NHCT23 thit b CNTT. M s QT.23.01.III
TTCNTT
10/4/14
25/4/14
Thay th cc quyt nh ban hnh, sa

i quy trnh QT.23.01.II
86/Q-NHCT23
QT.23.02
QT Qun tr h thng my ch. M s

QT.23.02
NHCT23 TTCNTT
12/1/2012
27/01/12

20/05/2010;1304/Q-NHCT23 ngy
29/6/2010
7.1
2019/2012/QTG_NHCT23
Sa i, BS Quy trnh Qun tr h thng my

ch.M s QT.23.02
NHCT23 TTCNTT
6/7/2012
21/7/12
Quy nh s dng Internet trong ni b NHCT

VN
Quy nh s dng th in t trong H thng
NHTMCPCT VN
Quy nh Qun l v vn hnh h thng IP
Camera gim st my ATM, m s
Q.23.04.III
1
54
7.2
932/2013/Q-TGNHCT23
Sa i, b sung Quy trnh Qun tr h thng

my ch, m s QT.23.02
NHCT23 TTCNTT
26/3/13
11/4/2013
7.3
4102/2013/Q-TGNHCT23
Sa i, BS Quy trnh Qun tr h thng my

ch.M s QT.23.02
NHCT23 TTCNTT
7/8/2013
22/8/13
3858/2013/Q-TGNHCT23
QT.23.03.III
Quy trnh qun tr mng truyn thng, M s

QT.23.03.III
NHCT23 TTCNTT
17/7/13
17/7/13
Thay th qnh s 1047/Q-NHCT23

ngy 20/5/2010.
1261/2012/Q-TGNHCT23
QT.23.04.III
Qui trnh sao lu v phc hi d liu. M s

QT.23.04.III
NHCT23 TTCNTT
15/5/12
1/6/2012

ngy 18/2/2009 v Cv s 4767/ NHCT23
ngy 2/12/2005
9.1
2489/2012/Q- TGNHCT23
Sa i, BS mt s ni dung trong Qui trnh

NHCT23 sao lu v phc hi d liu. M s QT.23.04.III TTCNTT
17/9/12
2/10/2012
31/3/14
15/4/14

10/10/11 v cc vn bn sa i b
sung i km (1797/2013/Q-TGNHCT23 ngy 21/6/12; 3505/2012/QTG-NHCT23 ngy 31/12/12;
20/6/13; 6407/2013/TG-NHCT23 ngy
20/10/13).
Quy trnh pht trin phn mm ca Ngn hng NHCT23 TMCP CTVN. M s QT.23.06.III
TTCNTT
27/12/12
12/1/2013

18/05/2011
Q.23.11
Quy nh Qun l, phn phi, ci t v s

NHCT23 dng phn mm trong ni b Ngn hng
TTCNTT
TMCP Cng thng Vit Nam.M s Q.23.11
17/10/11
17/10/11
QT.23.07.II
Qui trnh kim tra h thng in d phng
NHCT23 TTCNTT
18/4/14
3/5/2014
00
1103/Q-NHCT23
Chnh sa, b sung QT.23.07
17/4/09
17/4/09
01
14
2170/Q-NHCT23
Quy nh tm thi trin khai, khai thc v vn

hnh dch v VnTopup
NHCT23 TTCNTT
NHCT23 TTCNTT
6/11/2007
6/11/2007
15
847/Q-NHCT23
Quy nh v bo qun v s dng h thng k NHCT23 thut cng ngh thng tin
TTCNTT
1/6/2004
1/6/2004
00
16
1062/Q-HQTNHCT23
28/5/10
11/6/2010
01
16.1
292/Q-HQT-NHCT23
24/3/14
24/3/14
17
602/2014/Q-TGNHCT23
Q.23.19.I
19/3/14
19/3/14
18
1423/Q-NHCT23
QT.23.09
19
1724/Q-NHCT23
10
738/2014/Q-TGNHCT23
QT.23.05.III
QT vn hnh h thng INCAS cui ngy
11
4151/2012/Q-TGNHCT23
QT.23.06.III
12
2805/Q-NHCT23
13
934/2014/Q-TGNHCT23
13.1
CS.23.01
NHCT23 TTCNTT
NHCT23 TTCNTT
Sa i ln th nht Chnh sch an ton thng NHCT23 tin
TTCNTT
Qui nh sao lu v dn dp d liu in t
NHCT23 trong h thng Ngn hng TMCP Cng thng
TTCNTT
Vit Nam
Chnh sch an ton thng tin
Quy trnh xc thc ph duyt ti BDS theo

phng php tnh mch lng bn tay
NHCT23 TTCNTT
22/7/08
6/8/2008
Qui nh tm thi S dng m xc thc trn

chng t do NHTMCP CTVN pht hnh
NHCT23 TTCNTT
18/8/10
18/8/10
Thay th 961/Q-NHC23 ngy 12/5/08;

1103/Q-NHCT23 ngy 17/4/09
Thay th 3066/CV-NHCT ngy

10/8/2005

24/5/07
55
K hp ng trch nhim bo mt thng tin, an

NHCT1-TCCB
ton h thng
6/3/2006
10/3/2006
Q.19.12
Quy nh khai thc, vn hnh H thng trnh

chiu thng tin trn mn hnh LCD
28/12/10
12/1/2011
046/Q-NHCT23
QT.23.11
Quy trnh tiu hy d liu trn cc phng tin NHCT23 lu tr d liu in t (QT.23.11)
TTCNTT
12/1/2011
12/1/2011
23
1169/Q-NHCT23
QT.23.12
Quy trnh chuyn i s liu gia hai chi nhnh
NHCT23 TTCNTT
19/05/11
3/6/2011
24
1667/Q-NHCT23
Q.23.10
Quy nh m bo an ton thng tin cho cc

d n cng ngh thng tin.M s Q.23.10
NHCT23 TTCNTT
12/7/2011
27/07/11
25
1756/Q-NHCT23
Q.23.09
Quy nh s dng chng trnh h tr trc

NHCT23 tip ngi dng ni b - OSC.M s Q.23.09 TTCNTT
21/07/11
5/8/2011
26
3744/Q-NHCT4
Q.04.02
Quy nh s dng v qun tr H thng Qun l NHCT4thng tin (MIS).m s Q.04.02

QLCN&TT
24/12/11
24/12/11
27
3855/Q-NHCT4+23
Q.04.03
Quy nh qun tr cht lng d liu trong h

thng NHTM CPCT VN
NHCT4QLCN&TT
28/12/11
1/1/2012
27.1
2516/TG-NHCT4
X l cn b vi phm CLQL
NHCT4QLCN&TT
7/3/2013
28
9664/TG-NHCT4
Hng dn x l sai st d liu trn qun tr

cht lng d liu (DQS)
NHCT4QLCN&TT
22/11/12
29
4236/2012/Q-TGNHCT23
Q.23.13.I
Quy nh tm thi v cp truy cp h thng NHCT23 VIGES.M s Q.23.13.I

TTCNTT
31/12/12
15/1/13
30
4597/2013/Q-TGNHCT23
Q.23.18.I
Quy nh p dng tiu chun k thut trong

vic trin khai h thng mng ni b, m s
Q.23.18.I
19/9/13
5/10/2013
31
3509/2012/Q-TGNHCT23
Q.23.12.I
Quy nh qun l dch v mng trong h thng NHCT23 NH TMCP CTVN. M s Q.23.12.I
TTCNTT
5/11/2012
20/11/12
31.1
3862/CV-TG-NHCT23
29/03/13
29/03/13
32
3510/2012/Q-TGNHCT23
Q.23.15.I
Quy nh qun l nh danh ngi dng ni b

NHCT23 trn h thng cng ngh thng tin ca NH
TTCNTT
TMCP CTVN. M s Q.23.15.I
5/11/2012
20/11/12
33
2207/2012/Q-HQTNHCT23
Q.23.17.I
Chin lc Cng ngh thng tin cho NHTM

CPCTVN M s Q.23.17.I
NHCT23 TTCNTT
27/12/12
27/12/12
34
4099/2013/Q-TGNHCT23
QT.23.20.I
Quy trnh qun l thay i trn h thng cng

ngh thng tin. M s QT.23.20.I
NHCT23 TTCNTT
7/8/2013
22/8/13
35
4470/2013/Q-TGNHCT23
HD.23.01
Trin khai cng thng tin in t Bo him

NHCT23 VietinBank trong h thng NHTM CPCTVN m
TTCNTT
s HD.23.01
9/9/2013
9/9/2013
20
834/CV-NHCT1
21
3306/Q-NHCT19
22
Trin khai quy nh qun l dch v mng
NHCT19KHCN
NHCT23 TTCNTT
NHCT23 TTCNTT
56
35.1
14580/TG-NHCT23
35.2
3005/TG-NHCT23
36
6084/2013/Q-TGNHCT23
6350/2013/Q-TGNHCT31
25. INCAS
37
1996/Q-NHCT38
1.1
1136/Q-NHCT38
3847/Q-NHCT38
QT.23.21.I
QT.31.03.I
Q.38.01
Hng dn s dng Cng thng tin in t

Bo him VietinBank
Nng cp phn mm SharePoint Bo him
VietinBank v hng dn s dng
Quy trnh chuyn giao sn phm d n cng
ngh thng tin ca NHTMCP CTVN,
QT.23.21.I
Quy trnh qun l bo hnh,bo tr phn mm
nghip v mua ngoi, QT.31.03.I
NHCT23 TTCNTT
NHCT23 TTCNTT
Qui nh qun l ti khon trung gian trn h

thng NHCT38 - INCAS
NHCT38 INCAS
NHCT38 INCAS
NHC23 TTCNTT
9/9/2013
9/9/2013
4/3/14
6/3/14
7/10/2013
7/10/2013
NHCT31 - Ban
23/10/13
TKDA
7/11/2013
15/11/06
15/11/06
12/3/2007
12/3/2007
nh chnh quyt nh 1996/QNHCT38 ngy 15/11/2006
NHCT38 INCAS
30/12/11
3/1/2012
Thay th Qnh s 2680/ -NHCT38

ngy 22/10/2009 v cc Vb sa i.
2.1
278/2012/Q-TGNHCT38
Quy nh sa i, b sung ln 1 Quy nh cp

truy cp v hn mc giao dch ca ngi
NHCT38 s dng trn h thng NHCT38 - INCAS.M
INCAS
s Q.38.04.II
9/2/2012
10/2/2012
01
2.2
363/2012/Q-TGNHCT38

INCAS
s Q.38.04.II
16/02/12
18/02/12
2.3
474/2012/Q-TGNHCT38

INCAS
s Q.38.04.II
2/3/2012
3/3/2012
2.4
619/2012/Q-TGNHCT38

INCAS
s Q.38.04.II
19/03/12
19/03/12
2.5
816/2012/Q-TGNHCT38

INCAS
s Q.38.04.II
30/03/12
30/03/12
892/2012/Q-NHCT38

INCAS
s Q.38.04.II
10/4/2012
10/4/2012
06
2.6
nh chnh Q.38.01
Q.38.04
Quy nh cp truy cp v hn mc giao

dch ca ngi s dng trn h thng
NHCT38 - INCAS.M s Q.38.04
00
Km theo quyt nh s 3847/QNHCT38 ngy 30/12/2011.
57
2.7
1516/2012/Q-TGNHCT38

NHCT38 s dng trn h thng NHCT38 - INCAS, m INCAS
s Q.38.04.II
4/6/2012
4/6/2012
07
2.8
2157/2012/Q-TGNHCT38

s Q.38.04.II
17/07/12
17/07/12
2.9
2395/2012/Q-TGNHCT38

s Q.38.04.II
4/8/2012
4/8/2012
2.10
2758/Q-TG-NHCT38
Quy nh sa i, b sung ln 10Quy nh cp

s Q.38.04.II
5/9/2012
5/9/2012
10
2.11
3133/2012/Q-TGNHCT38

s Q.38.04.II
10/10/2012
10/10/2012
11
2.12
3380/2012/Q-TGNHCT38

s Q.38.04.II
22/10/12
22/10/12
12
2.13
3479/2012/Q-TGNHCT38

s Q.38.04.II
31/10/12
31/10/12
13
2.14
4019/2012/Q-TGNHCT38

s Q.38.04.II
14/12/12
14/12/12
14
2.15
006/2013/Q-TGNHCT38

s Q.38.04.II
2/1/2013
9/1/2013
15
2.15.1
019/TB-TG-NHCT38
nh chnh quyt nh s 006/2013/Q-TGNHCT38 ngy 2/1/2013
7/1/2013
9/1/2013
NHCT38 INCAS
58
2.16
046/2013/Q-TGNHCT38

s Q.38.04.II
7/1/2013
9/1/2013
16
2.17
1059/2013/Q-TGNHCT38

s Q.38.04.II
8/4/2013
10/4/2013
22
2.18
1234/2013/Q-TGNHCT38

s Q.38.04.II
13/4/13
15/4/13
23
2.19
1498/2013/Q-TGNHCT38

s Q.38.04.II
7/5/2013
7/5/2013
24
2.2
1607/2013/Q-TGNHCT38

s Q.38.04.II
10/5/2013
10/5/2013
25
2.21
1755/2013/Q-TGNHCT38

s Q.38.04.II
24/5/13
24/5/13
26
2.22
2044/2013/Q-TGNHCT38

s Q.38.04.II
12/6/2013
15/6/13
27
2.23
2297/2013/Q-TGNHCT38

s Q.38.04.II
28/6/13
28/6/13
28
2.24
2418/2013/Q-TGNHCT38

s Q.38.04.II
5/7/2013
5/7/2013
29
2.25
3992/2013/Q-TGNHCT38

s Q.38.04.II
26/7/13
30/7/13
30
59
2.26
4096/2013/Q-TGNHCT38

s Q.38.04.II
5/8/2013
5/8/2013
31
2.27
4299/2013/Q-TGNHCT38

s Q.38.04.II
21/8/13
21/8/13
32
2.28
6214/2013/Q-TGNHCT38
Sa i b sung ln th 34 Quy nh cp
truy cp v hn mc giao dch ca ngi s
dng trn h thng INCAS, Q.38.04.II
NHCT38 INCAS
14/10/13
14/10/13
34
2.29
6414/2013/Q-TGNHCT38
Sa i b sung ln th 35 Quy nh cp
truy cp v hn mc giao dch ca ngi s
dng trn h thng INCAS, Q.38.04.II
NHCT38 INCAS
28/10/13
28/10/13
35
2.30
6629/2013/Q-TGNHCT38
Q.38.04.II
S i b sung ln 36 Quy nh cp truy

cp v hn mc giao dch ca ngi s dng
trn h thng INCAS, Q.38.04.II
NHCT38
11/11/2013
11/11/2013
36
2.31
304/2014/Q-TGNHCT38
Q.38.04.II
Sa i b sung ln 37 Quy nh cp truy

NHCT38 INCAS
13/2/14
13/2/14
37
2.32
904/2014/Q-TGNHCT38
Sa i b sung ln 38 Quy nh cp truy

NHCT38 INCAS
16/4/14
21/4/14
38
Q.38.05.I
Quy nh phn quyn truy cp h thng

NHCT38 - INCAS. M s Q.38.05.I
NHCT38 INCAS
10/4/2012
10/4/2012
2050/Q-NHCT38
QT.38.01
NHCT38 INCAS
7/11/2006
7/11/2006
2869/2012/Q-TGNHCT11+38
NHCT38 INCAS
18/09/12
18/09/12
5.1
2296/2013/Q-TGNHCT11+38
28/6/13
28/6/13
5.2
6630/2013/Q-TGNHCT38
Sa i b sung ln 2 Q tm thi v qun tr

Q.11+38.01.I ngi s dng trn h thng Qun l ti chnh NHCT38
ni b ERP
11/11/2013
11/11/2013
386/Q-NHCT38
QT.38.02
15/03/11
15/03/11
Qui trnh qun tr BDS trn h thng NHCT38 INCAS

Quy nh tm thi qun tr ngi s dng trn
Q.11+38.01.I h thng Qun l ti chnh ni b. M s
Q.11+38.01.I
Sa i, BS ln 1 Quy nh tm thi qun tr

NHCT38 ngi s dng trn h thng Qun l ti chnh
INCAS
ni b. M s Q.11+38.01.I
Qui trnh qun l ch k mu du ca khch

hng trn h thng NHCT38 - INCAS
NHCT38 INCAS
Km theo 2869/2012/Q-TGNHCT11+38 ngy 18/09/2012
Thay th cho Q2300/Q-NHCT38 ngy

22/12/2006
60
Sa i quy trnh qun l ch k mu du ca

khch hng trn h thng NHCT38 NHCT38 INCAS.M s QT.38.02 (km theo TB 872/TB- INCAS
NHCT38)
13/10/11
14/10/11
22/12/06
22/12/06
25/1/07
25/1/07
26/6/09
22/6/09
31/12/08
15/1/09
6.1
872/TB-NHCT38
2301/Q-NHCT38
QT.38.03
Qui trnh qun l giy t in quan trng trn h

thng NHCT38 - INCAS ti cc Chi nhnh
NHCT38 INCAS
150/Q-NHCT38
QT.38.04
Qui trnh giao dch vi khch hng trn h

thng BDS
8.1
1562/Q-NHCT38
3013/Q-NHCT38
QT.38.05
Quy trnh tm thi x l li d liu trn h

thng NHCT38 - INCAS
NHCT38 INCAS
NHCT38 INCAS
NHCT38 INCAS
10
3798/2012/Q-TGNHCT38
QT.38.06.I
Quy trnh tm thi s dng Dch v tra cu

thng tin ti khon qua H thng Tng i tr
li t ng. M s QT.38.06.I
NHCT38 INCAS
30/11/12
3/12/2012
11
1014/TB-TG-NHCT38
Cp nht chc nng mi ti phn h cho vay

ca h thng Incas
NHCT38 INCAS
2/7/2013
2/7/2013
NHCT1-TCCB
31/12/13
31/12/13
NHCT1-TCCB
31/12/13
31/12/13
NHCT2-LTL
29/9/10
29/9/10
B sung QT.38.04
26. T CHC CN B& O TO, THI UA

2800/2013/Q-HQT1
Qc.01.03.I
NHCT1
7426/2013/Q-TG2
QT.01.04.I
NHCT1
Quy ch tuyn dng Ngn hng TMCP Cng

thng Vit Nam
Quy trnh tuyn dng Ngn hng TMCP Cng
thng Vit Nam

25/12/2005
814/CV-HQT-NHCT2
Chn chnh cng tc k HL khon gn v

s dng lao ng khon gn
903/CV-HQT-NHCT1
Chn chnh cng tc tuyn dng ngoi giao v

NHCT1-TCCB
s dng lao ng khon gn.
28/10/10
28/10/10
Quy ch Qun l cn b NH TMCP CTVN
NHCT1-TCCB
10/12/2009
10/12/2009
5.1
533/CV-HQT-NHCT1
Cng vn v/v hng dn thc hin Quy ch

qun l cn b
NHCT1-TCCB
31/12/09
31/12/09
5.1.1
002/TB-NHCT1
Thng bo b sung mu biu nh km cng

vn 533/CV-HQT-NHCT1
NHCT1-TCCB
4/1/2010
4/1/2010
NHCT1-TCCB
23/12/10
NHCT1-TCCB
23/12/10
NHCT1-TCCB
13/01/11
NHCT1-TCCB
1/12/2009
1/12/2009
NHCT1-TCCB
18/8/10
18/8/10
5.2
1943/Q-HQT-NHCT1
5.3
1124/CV-HDDQTNHCT1
5.4
042/CV-HQT-NHCT1
3050/Q-NHCT1
1419/Q-HQT-NHCT1 Q.01.22
Q.01.06
Sa i b sung Quy ch Qun l cn b

NHTMCP CTVN ban hnh km theo Quyt
10/12/2009
Hng dn thc hin quy ch Qun l cn b
NHTMCP CTVN
Hng dn thc hin quy ch Qun l cn b
NHTMCP CTVN
Quy nh s dng Chng trnh phn mm
Qun l nhn s
Qui nh trin khai phn mm qun l cng
vic v chm im NHTM CPCTVN

1
61
4242/Q-TG-NHCT1
Q.01.09.II
2494/Q-NHCT1
Q.01.02
10
484/Q-HQT-NHCT1
Q.01.03
11
12
079/2014/Q-HQTNHCT1
1182/Q-HQTNHCT14
QC.01.02.II
QC.14.01
Quy nh s dng v qun l chng trnh

Qun l ngun nhn lc (Peoplesoft). M s
Q.01.09.II
Quy nh qun l h s cn b Ngn hng
Cng thng Vit Nam
Quy nh Qun l cn b i nc ngoi trong
h thng NHCT Vit Nam
Quy ch o to v pht trin cn b
NHTMCPCT Vit Nam
Quy ch lm vic ca Hi ng thi ua-khen
thng NH TMCP CTVN
NHCT1-TCCB
31/12/12
31/12/12
NHCT1-TCCB
26/12/07
10/1/2008
NHCT1-TCCB
30/10/08
14/11/08
NHCT1-TCCB
24/1/14
24/1/14
NHCT14-Ban
T
4/9/2009
4/9/2009
Thay th quy nh tm thi km theo

quyt nh s 1486/Q-NHCT1 ngy
25/6/2011
ngy 19/7/07
ngy 14/10/08
13
2050/2012/Q-HQTNHCT14
QC.14.02.I
Quy ch lm vic ca Hi ng sng kin NH

TMCP CTVN. M s QC.14.02.I
NHCT14-Ban
T
5/12/2012
5/12/12
14
1861/2012/Q-HQTNHCT14
Q.14.01.III
Quy nh v cng tc Thi ua - Khen thng

trong h thng NHTMCP CTVN, m s
Q.14.01.III
NHCT14-Ban
T
26/10/12
26/10/12
15
237/HQT-NHCT14
Quy nh nh gi xp loi thi ua nm 2014
NHCT14-Ban
T
17/3/14
17/3/14
16
1558/Q-HQTNHCT24
QC.24.02
Qui ch Qun l hot ng khoa hc trong h

thng NHTM CPCTVN. M s .24.02
NHCT24 TTT
28/9/10
28/9/10
17
1559/Q-HQTNHCT24
QC.24.03
Qui ch Qun l o to bi dng ca

Trng T&PTNNL NHTMCP CTVN.M s
.24.03
NHCT24 TTT
28/9/10
28/9/10
18
2606/2012/Q-TGNHCT24
Q.24.01.I
Quy nh qun l o to trc tuyn trong h

thng NHTM CP CTVN. M s Q.24.01.I
NHCT24 TTT
28/8/12
28/8/12
19
1959/Q-HQT-NHCT1 Q.01.01
30/11/10
30/11/10

22/12/2006
20
1992/Q-HQT-NHCT2 Q.02.03
31/12/10
31/12/10
ngy 29/11/2005
31/5/12
15/6/12

27/6/08
26/6/09
3/7/2009
23/6/10
23/6/10
21
22
Quy nh v vic t chc l tang, ving tang

NHCT1-TCCB
trong h thng NHTM CP CTVN. M s
Q.01.01
Quy nh tiu chun chc danh cn b chuyn
NHCT2-LTL
mn, nghip v trong NHTMCPCTVN
(Q.02.03)
-01/TUTT-NHCT1/BLC.
-182/SLTBXHCSLVL
-Tha c lao ng tp th.

23/05/11
-Xc nhn ng k tha c lao ng tp th. NHCT1-TCCB
30/05/11
4498/CV-NHCT1
Khng tuyn dng lao ng tin t kho qu.
NHCT1-TCCB
Quy nh v thi gian giao dch trong h thng

NHCT1-TCCB
NHTMCP CTVN
27. QUY CH T CHC HOT NG, NI QUY LAO NG, MNG LI
1
iu l TCH ca NHTMCPCTVN
NHCT1-TCCB
Chun y sa i, b sung iu l NH TMCP
2
1553/Q-NHNN
NHCT1-TCCB
CT Vit Nam
23
1501/2012/TG-NHCT1 Q.01.12.I
30/6/11
62
1184/CV-HQT-NHCT1 QC.01.16
Quy ch T chc v hot ng ca Hi ng

qun tr VIetinBank
NHCT1-TCCB
24/6/10
24/6/10
3.1
1093/Q-HQT-NHCT1
Sa i , b sung Quy ch T chc v hot

ng ca Hi ng qun tr VIetinBank
NHCT1-TCCB
15/7/13
15/7/13
Quy ch T chc v hot ng Ban iu hnh

NHCT1-TCCB
11/6/2010
11/6/2010
QC.01.33.I
Quy ch t chc v hot ng ca Ban Th k

Hi ng qun tr NHTM CP CTVN. N s
NHCT1-TCCB
QC.01.33.I
22/7/13
22/7/13
1576/Q-HQTNHCT35
QC.35.03
Qui ch T chc v hot ng ca y ban

NHCT35 chnh sch NHTM CP CTVN. M s QC.35.03 CTD,T
30/9/10
30/9/10
Quy ch t chc hot ng y ban nhn s,

tin lng, khen thng Ngn hng TMCP
CTVN
NHCT1-TCCB
10/12/2009
10/12/2009
1327/Q-HQT-NHCT1
Qui ch t chc v hot ng ca y ban

Qun l ri ro NHTMCP CTVN
NHCT1-TCCB
2/8/2010
2/8/2010
Qui ch t chc v hot ng ca y ban

Qun l ti sn n- ti sn c trong h thng
NHCT
NHCT1-TCCB
3/5/2010
18/5/10
Cc qui nh trc y tri vi qui nh

ny ht hiu lc thi hnh.
10
582/Q-HQT-NHCT1
Quy nh chc nng nhim v cc phng, ban

v trch nhim quyn hn ca Trng ph cc NHCT1-TCCB
phng, ban TSC
20/7/09
20/7/09
Thay th quyt nh 061/Q-HQTNHCT1 ngy 22/3/2006
10.1
016/2012/Q-HQTNHCT1
Sa i quy nh chc nng nhim v cc

Phng/ban v trch nhim, quyn hn ca
Trng, Ph Phng, Ban TSC
NHCT1-TCCB
4/1/2012
5/1/2012
Mc 16,mc 19, mc 36 km theo quyt

20/7/2009 ht hiu lc.
10.2
1439/Q-HQT-NHCT1 Q.01.10
Quy nh tm thi chc nng, nhim v cc

phng/Ban Tr s chnh NHTM CP CT VN.M NHCT1-TCCB
s Q.01.10
26/12/11
2/1/12
Mc 1,2,3,6,14 km theo quyt nh s

582/Q-HQT-NHCT1 v cc ni dung
khc tri vi qnh ny ht hiu lc.
10.3
B sung Quy nh chc nng nhim v cc

phng, ban v trch nhim quyn hn ca
Trng ph cc phng, ban TSC NHTM CP
CTVN. M s Q.01.04
8/9/2012
9/9/2012
10.4
048/2013/Q-HQTNHCT1
Q.01.04
Q.01.14.II
NHCT1-TCCB
Quy nh tm thi chc nng, nhim v mt s

Phng/Ban Tr s chnh NHTM CPCTVN. M NHCT1-TCCB
s Q.01.14.II
1/1/2013
9/1/2013
- Mc 5,20,25,26 km theo Q 582/QHQT-NHCT1 ngy 20/7/2009.

- iu 8,9,10 km theo Q 1439/QHQT-NHCT1 ngy 26/12/2011
- Mc I,3 km theo q 016/2012/QHQT-NHCT1 ngy 4/1/2012
v cc ni dung khc tri vi quy nh
ny ht hiu lc.
63
10.5
515/2013/Q-HQTNHCT1
10.5.1
Q.01.14.I
Sa i. BS Qnh tm thi chc nng, nhim

v mt s phng ban TSC v Khi QLRR
NHCT1-TCCB
NHTM CP CTVN
9/4/2013
15/4/13
Sa i, BS Qnh tm thi chc nng, nhim

v mt s phng ban TSC NHTM CPCT VN;
NHCT1-TCCB
m s Q.01.14.I
14/8/13
15/8/13
iu 1, iu 3 Quy nh s 515/2013/QHQT-NHCT1 ngy 9/4/2013 c sa

i theo VB ny
10.6
049/2013/Q-HQTNHCT1
Q.01.15.II
Quy nh tm thi chc nng, nhim v Khi

Qun l ri ro NHTM CPCTVN. M s
Q.01.15.II
NHCT1-TCCB
1/1/2013
9/1/2013
10.7
366/2013/Q-HQTNHCT1
Q.01.17.I
Qnh tm thi chc nng, nhim v Khi Kinh

doanh vn v th trng Ngn hng TMCP
NHCT1-TCCB
CTVN. M s Q.01.1
1/4/2013
1/4/2013
11
923/2013/Q-HQTNHCT1
Q.01.19.I
Quy nh tm thi chc nng, nhim v ca

NHCT1-TCCB
Khi KHDN NHTM CPCTVN.M s: Q.01.19.I
14/6/13
15/6/13
12
924/2013/Q-HQTNHCT1
Q.01.20.I
Quy nh chc nng, nhim v ca Khi Bn l

NHCT1-TCCB
NHTM CPCTVN. M s Q.01.20.I
14/6/13
15/6/13
13
311/HQT-NHCT1
M hnh t chc, chc nng , nhim v Khi

kinh doanh vn v th trng
28/03/13
14
359/Q-HQT-NHCT1
Quy ch t chc hot ng ca TTT NHCTVN NHCT1-TCCB
14.1
325/Q-HQT-NHCT1
Quy nh v vic sa i Quy ch t chc hot

NHCT1-TCCB
ng ca Trung Tm Th
1/4/2010
1/4/2010
15
QC.01.05.II
Quy ch t chc v hot ng ca Trng o

to v pht trin ngun nhn lc NHTMCP
NHCT1-TCCB
CTVN. M s QC.01.05.II
13/9/12
13/9/12
16
854/2014/Q-TGNHCT31
Q.31.04.I
Quy nh Qun l cn b d n Kho d liu

doanh nghip
10/4/14
10/4/14
17
2575/2012/Q-TGNHCT31
QT.31.01.I
NHCT31 - Ban
20/8/12
QLDA HH
20/8/12
18
216/Q-HQT-NHCT1
QC.01.04
NHCT1-TCCB
22/5/08
M hnh t chc hot ng v cc quy trnh

trin khai d n ti vn phng QLDA Cng
ngh thng tin
Quy ch t chc v hot ng ca VPD
NHCTVN ti TP.HCM
NHCT1-TCCB
NHCT31
28/9/07
22/5/08
-Thay th Qnh 417/2013/Q-HQTNHCT1 ngy 5/4/2013

- iu 8,9,10 Qnh 048/2013-HQTNHCT1 ngy 01/01/2013 ht hiu lc.
- Mc 18 ca Qnh 582/Q-HQTNHCT1 ngy 20/7/2009 v cc ni dung
khc tri vi quy nh ny ht hiu lc
thi hnh.
- Mc 21 km theo Q 582/Q-HQTNHCT1 ngy 20/7/2009.

- iu 12 km theo Q 1439/Q-HQTNHCT1 ngy 26/12/2011
- Mc 2 km theo q 016/2012/QHQT-NHCT1 ngy 4/1/2012
v cc ni dung khc tri vi quy nh
ny ht hiu lc.
Mc 4, mc 7 ca Qnh s 582/QHQT-NHCT1 ngy 20/7/2009 v cc
ni dung khc tri vi quy nh ny ht
hiu lc.
iu 14,15 ca Qnh s 048/2013/QHQT-NHCT1 ngy 01/01/2013 ht hiu
lc.
iu 16 ca Qnh s 048/2013/QHQT-NHCT1 ngy 01/01/2013 ht hiu
lc.
28/9/07
01
Sa i iu 9 ca QC TCTTT theo Q
s 359/Q-HQT-NHCT1 ngy
28/9/2007.Ph lc nh km thay th PL
ti Q s 359.
64
19
Quy ch t chc v H ca VPD ca

NHTMCPCT VN ti nc ngoi
NHCT1-TCCB
18/11/09
18/11/09
20
Quy ch t chc v hot ng Chi nhnh/Cty

ti nc ngoi thuc NHTMCP CTVN. M s
QC.01.20
NHCT1-TCCB
8/7/2010
8/7/2010
21
580/Q-HQT-NHCT1
Quy ch t chc v hot ng chi nhnh
NHCT1-TCCB
31/7/09
31/7/09
NHCT1-TCCB
14/12/10
NHCT1-TCCB
1/1/2013
QC.01.09
21.1
1829/Q-HQT-NHCT1
Sa i mt s ni dung trong "Qui ch t

chc v hot ng Chi nhnh Ngn hng
TMCP CT VN"ban hnh theo Q s 580/QHQT-NHCT1 ngy 31/7/2009
22
050/2013/Q-HQTNHCT1
Q.01.16.II

phng, t thuc chi nhnh NHTM CPCTVN
thc hin chuyn i m hnh thm nh tn
dng. M s Q.01.16.II
23
925/2013/Q-HQTNHCT1
Q.01.16.I

phng thuc chi nhnh NHTMCPCTVN. M s NHCT1-TCCB
Q.01.16.I
14/6/13
15/6/13
23.1
Sa i,BS Quy nh tm thi chc nng,

nhim v cc phng thuc chi nhnh
NHTMCPCTVN. M s Q.01.16.I
14/8/13
15/8/13
24
051/2013/Q-HQTNHCT1
1/1/2013
9/1/2013
25
926/2013/Q-HQTNHCT1
QC.01.27.III
QC.01.27.III
NHCT1-TCCB
Quy ch t chc v hot ng ca Phng giao

dch trong h thng NHTM CPCTVN.M s
NHCT1-TCCB
QC.01.27.III
Quy ch t chc v hot ng ca Phng giao

dch trong h thng NHTM CPCTVN.M s
NHCT1-TCCB
QC.01.27.III
14/6/13

23/11/2005v 063/Q-HQT-NHCT1
ngy 29/3/2006
9/1/2013
15/6/13
Cc CN cha thc hin chuyn i m

hnh Khi KH vn thc hin theo quy
nh 050/2013/Q-HQT-NHCT1 ngy
01/01/2013..
- iu 2, iu 8, iu 9 Qnh
14/6/2013 c sa i theo Vb ny.
- Cc CN cha trin khai LOS tip tc
thc hin theo 925/2013/Q-HQTNHCT1 ngy 14/6/2013 (i vi CN
thc hin chuyn i m hnh khi
KH) hoc Qnh 050/2013/Q-HQTNHCT1 ngy 01/01/2013 (i vi CN
cha thc hin chuyn i m hnh
khi KH) cho n khi thc hin trin
khai LOS
p dng cho cc CN chuyn i

m hnh Khi khch hng, cc CN
khc tip tc p dng thc hin theo
01/01/2013 cho n khi chnh thc
chuyn i m hnh Khi KH.
65
25.1
Sa i, BS Quy ch t chc v hot ng

ca Phng giao dch trong h thng NHTM
CPCTVN.M s QC.01.27.III
NHCT1-TCCB
14/8/13
26
Quy ch t chc v hot ng ca Qu tit

kim thuc h thng NHCTVN
NHCT19KHCN
2/4/2009
27
Quy ch Ging vin kim chc
NHCT24 TTT
22/12/09
22/12/09
27.1
409/Q-HQT-NHCT24
Sa i , b sung mt s ni dung trong"Quy

ch ging vin kim chc".M s QC.24.01
NHCT24 TTT
27/05/11
27/05/11
NHCT1-TCCB
20/6/13
C hiu lc
k t ngy
c S L
thng binh
& x hi
thnh ph H
Ni thng bo
ng k theo
duy nh ca
php lut
28
693/2013/Q-HQTNHCT1
27.1
766/HQT-NHCT1
Trin khai Quy ch Ni quy lao ng nm 2013 NHCT1-TCCB
15/7/13
24/6/13
27.2
1010/HQT-NHCT1
Ch o chn chnh vi phm quy ch, QT

nghip v v k lut cn b
12/9/2013
12/9/2013
Km theo 766/HQT-NHCT1 ngy

15/7/2013.
28
7/10/13
ngy 15/12/2012
29
30
Qui ch x l k lut lao ng v trch nhim

vt cht trong h thng NHTMCP CTVN
NHCT1-TCCB
30/10/10
30/10/10
ngy 30/12/2009
31
2589/Q-HQT-NHCT1
S tay Vn ha doanh nghip VietinBank
NHCT1-TCCB
20/11/13
20/11/13
ngy 5/3/2009
32
955/Q-HQT-NHCT19
Quy tc giao dch trong h thng NHCT
13/4/12
1/5/2012
32.1
3100/TG-NHCT19
33
265/2014/Q-HQTNHCT1
QC.01.17.III
QC.01.30.II
QC.01.18.I
Quy ch ni quy lao ng Ngn hng TMCP

Cng thng Vit nam.M s QC.01.17.III
15/8/13
- iu 2, iu 3, iu 7 Qnh
14/6/2013 c sa i theo Vb ny.
- Cc CN cha trin khai LOS tip tc
thc hin theo 926/2013/Q-HQTNHCT1 ngy 14/6/2013 (i vi CN
thc hin chuyn i m hnh khi
KH) hoc Qnh 051/2013/Q-HQTNHCT1 ngy 01/01/2013 (i vi CN
cha thc hin chuyn i m hnh
khi KH) cho n khi thc hin trin
khai LOS
NHCT1-TCCB
Quy ch thc hin dn ch c s ti ni lm

NHCT1 - TCCB 7/10/13
vic trong h thng NH TMCP CTVN,
QC.01.30.II
Quy ch Qun tr ni b Ngn hng TMCT
NHCT1-TCCB 7/12/2009
CTVN
NHCT19KHCN
Hng dn thi cng v Trin khai Quy tc giao NHCT19dch
KHCN
Quy ch pht trin mng li trong h thng
NHCT1-TCCB
TMCP CTVN
7/12/2009
14/5/12
15/3/14
Thay th qnh s 1149/Q-HQTNHCT1 ngy 11/11/2011
1
1/4/14

30/6/2010
66
33.1
305/CV-HQT-NHCT1
Thc hin Quy ch pht trin mng li
NHCT1-TCCB
30/6/10
34
2990/Q-NHCT1
QT pht trin mng li trong h thng NH

TMCP CTVN
NHCT1-TCCB
26/11/09
26/11/09
35
7319/TG-NHCT1
Chn chnh cng tc pht trin mng li, thay

NHCT1-TCCB
i thng tin mng li ca cc Chi nhnh
14/9/12
14/9/12
36
Quy ch y quyn Ngi i din theo php

NHCT1-TCCB
lut Ngn hng TMCP Cng Thng Vit Nam
30/6/10
30/6/10
37
Quy ch Bnh chn danh hiu nh lnh o

ngn hng xut sc VietinBank
27/5/10
17/5/10
38
2099/Q-HQT-NHCT1 QC.01.29.I
15/12/12
15/12/12
39
1456/HQT-NHCT1
28/11/13
28/11/13
NHCT2-LTL
11/4/2013
1/5/2013
NHCT2-LTL
5/3/14
1/1/14
28/3/14
28/3/14
28. TIN LNG

369/2013/Q-HQT1
NHCT2
2
228/2014/Q-HQTNHCT2
QT.01.01
Q.02.01.II
Q.02.07.I
NHCT1-TCCB
Quy ch qun l, lu tr, s dng v bo m

NHCT1-TCCB
an ton thng tin trong h thng NHTMCP
CTVN
Hng dn thc hin quy nh v Hp ng
NHCT1-TCCB
lao ng
Quy nh chi tr tin lng trong h thng
NHTMCPCTVN.M s Q.02.01.II
Quy nh xp hng cc n v v xp lng
i vi cc chc danh qun l ti n v trong
h thng NHTCMCPCT VN
1
Thay th quyt nh s 126/Q-HQTNHCT2 ngy 4/2/08
2.1
484/TB-TG-NHCT2
nh chnh quy nh xp hng cc n v v

xp lng i vi cc chc danh qun l ti
n v trong h thng Ngn hng TMCP Cng NHCT2-LTL
thng Vit Nam ban hnh km quyt nh s
228/2014/Q-HQT-NHCT2 ngy 5/3/14
369B/2013/Q-HQTNHCT2
Bng lng lm c s ng bo him i vi

ngi lao ng
NHCT2-LTL
11/4/2013
1/5/2013
2102/CV-NHCT2
H thng ha ch tin lng, ph cp v

cc ch khc i vi ngi lao ng
NHCT2-LTL
5/5/10
5/5/10
4.1
220/TB-NHCT2
nh chnh CV s 2102/CV-NHCT2 ngy

5/5/2010
NHCT2-LTL
4/6/2010
4.2
4017/CV-NHCT2
Sa i ch nng bc lng c bn.
NHCT2-LTL
15/06/11
15/06/11
4.3
4149/CV-NHCT2
Ch i vi ngi lao ng khi thc hin

tng thi gian giao dch, lm thm gi, lm
vic vo ban m.
NHCT2-LTL
16/06/11
15/06/11
Quy nh chnh sch sp xp li lao ng trong

NHCT2-LTL
h thng NHTM CPCTVN. M Q.02.02.III
10/7/2013
1/7/2013
889/CV-NHCT2
Hng dn hp ng lao ng theo lut sa

i b sung mt s iu ca b lut lao ng
NHCT2-LTL
22/3/05
22/3/05
6.1
411/CV-NHCT2
Sa i ni dung hng dn thc hin hp

ng lao ng
NHCT2-LTL
21/01/07
21/01/07
Q.02.02.III
1
Thay th im c,d,e mc I phn IV CV
s 2102/CV-NHCT2 b 5/5/2010
21/07/08.Bi b gch u dng th 1
im 4 mc I phn B v mc VI CV
2102/CV -NHCT2
Thay th qnh s1128/2012/QHQT_NHCT2 ngy 7/5/2012
1
67
Sa i b sung mt s im ti CV 889/CVNHCT2 ngy22/3/2005 v CV 411/CV-NHCT2 NHCT2-LTL

ngy 24/01/2007
6.2
6341/CV-NHCT2
526/2013/Q-HQTNHCT2
Q.02.05.I
528/2013/Q-HQTNHCT2
Q.02.06.I
753/HQT-NHCT1
Bn m t cng vic i vi cc v tr chc

NHCT2-LTL
danh ti CN Ngn hng TMCP CTVN. M s
Q.02.05.I
Th im cn bng mu i vi cc v tr chc
NHCT2-LTL
danh ti chi nhnh NHTM CPCTVN. M s
Q.02.06.I
27/10/10
27/10/10
11/4/2013
1/5/2013
11/4/2013
1/5/2013
Trin khai nh gi theo KPI 6 thng nm 2013 NHCT1-TCCB
10/7/2013
Q.29.05.I
Q qun l h thng bin bng ti im giao

dch ca NH TMCP CT VN Q.29.05.I
NHCT29-ISO
11/11/2013
25/11/13
QT.29.06.I
QT qun l h thng bin bng ti im giao

dch ca NH TMCP CT VN QT.29.06.I
NHCT29-ISO
12/11/2013
26/11/13
NHCT7QLRRH
17/6/13
17/6/13
NHCT7 QLRRHD
21/10/13
21/10/13
NHCT7QLRRH
6/6/2013
6/6/2013
NHCT7QLRRH
25/9/12
25/9/12
NHCT7QLRRH
1/3/2013
1/3/2013
NHCT7QLRRH
11/3/14
1/4/14
11/3/14
11/3/14
5/12/2013
5/12/2013
NHCT7QLRRH
25/12/13
25/12/13
NHCT7QLRRH
9/12/2013
9/12/2013
NHCT7QLRRH
31/12/13
31/12/13
29. THNG HIU

1
2543/2013/Q-HQTNHCT29
6631/2013/TGNHCT29
30. QUN L RI RO
30.1 Qun l ri ro hot ng
2
2036/2013/Q-TGNHCT7
1.1
17400/TG-NHCT7
1913/2013/Q-TGNHCT7
QT.07.02.II
1783/2012/HQTNHCT7
Q.07.03.I
2167/TG-NHCT7+15
3421/TG-NHCT7
3427/TG-NHCT7
1446/HQT-NHCT7
7329/2013/Q-TGNHCT7
QT.07.05.I
Q.07.09.I
10
2783/Q-HQT-NHCT7 CS.07.01.I
Q.07.08.I
Quy nh qun l s kin ri ro hot ng trong

h thng Ngn hng TMCP CTVN, M s
Q.07.08.I
V/v hng dn CN thc hin bo co s kin
ri ro hot ng theo Quy nh 2036/TGNHCT7
Quy trnh t nh gi ri ro hot ng v bin
php kim sot trong h thng NHTM
CPCTVN. M s: QT.07.02.II
Quy nh mua v gim st bo him ri ro hot
ng trong h thng NHTM CPCTVN.M s
Q.07.03.I
Quy trnh x l s c c nh hng tiu cc
ti uy tn v thng hiu NHCTVN
KPI Tun th ca Chi nhnh nm 2014
Trin khai th nghim KPI tun th ca n v NHCT7nghip v qun l CN ti TSC

QLRRH
NHCT7Qun l ri ro v KPI tun th
QLRRH
Quy trnh nhn bit v cp nht thng tin
khch hng trong h thng Ngn hng TMCP
CT Vit Nam
Quy nh thit lp, s dng v qun l ch s
ri ro chnh trong h thng Ngn hng TMCP
CT Vit Nam
Chnh sch qun l ri ro trong hot ng cng
ngh thng tin ti Ngn hng TMCP Cng
thng Vit Nam
Thay th Qnh s 224/Q-NHCT7 ngy

08/02/2011
1
ngy 30/08/2011
Thay th CV 1155/HQT-NHCT7+17
ngy 10/10/13 v CV 1233/HQTNHCT7 ngy 1/11/13
68
Qui nh Phng, chng ra tin v ti tr

khng b trong h thng NHTMCP CTVN
Quy nh khung Phng, chng ra tin v Ti
tr khng b trong H thng NHTM CPCTVN.
M s : Q.07.07.I
Hng dn trin khai chnh thc h thng
QLRRTN Oprisk Monitor
Quy nh khung qun l ri ro hot ng hot
ng trong h thng Ngn hng TMCP Cng
thng Vit Nam. M s Q.07.05.II
Quy nh qun l ri ro hat ng thu ngoi
trong h thng Ngn hng TMCP Cng thng
Vit Nam
Quy nh khu v ri ro hot ng trong h
thng NH TMCP Cng thng Vit Nam
NHCT7QLRRH
21/7/10
21/7/10
NHCT7QLRRH
31/5/13
31/5/13
NHCT7QLRRH
24/6/11
24/6/11
Thay th CV 850/CV-NHCT7
ngy15/2/2011
NHCT7QLRRH
14/2/14
14/2/14
Thay th Qyt nh s 321/Q-HQTNHCT7 ngy 12/3/13
NHCT7QLRRH
31/12/13
31/12/13
NHCT7QLRRH
24/12/13
24/12/13
QT bo co ri ro ra tin v ti tr khng b
trong h thng NH TMCP CTVN QT.07.04.I
NHCT7QLRRH
30/10/13
30/10/13
v/v Hng dn thc hin bo co giao dch

ng ng, gim st c bit mt s giao dch
NHCT7QLRRH
19/11/13
STBH.07.01/I
S tay bo him ton din ngn hng v Ti

phm cng ngh (BBB&ECC), STBH.07.01/I
NHCT7 QLRRHD
30/9/13
30/9/13
ST.07.02.I
S tay ng ph mt s tnh hung khn cp ti

NHCT7+13
30/11/13
18/12/13
Hng dn r sot danh sch khch hng en NHCT7cm vn, cnh bo

QLRRH
4/12/13
4/12/13
NHCT51QLRRTT
13/8/13
13/8/13
NHCT51QLRRTT
25/12/13
25/12/13
NHCT51QLRRTT
28/02/13
28/02/13
NHCT51QLRRTT
28/02/13
28/02/13
11
1325/Q-HQT-NHCT7 Q.07.02
12
995/2013/Q-HQTNHCT7
13
4324/CV-NHCT7
14
193/2014/Q-HQTNHCT7
Q.07.05.II
15
Q.07.10.I
16
Q.07.12.I
17
6515/2013/Q-TGNHCT7
QT.07.04.I
18
19879/TG-NHCT7
19
6030/2013/Q-TGNHCT7
20
6896/2013/Q-TGNHCT7+13
21
20553/TG-NHCT7
Thay th Q 221/CV-NHCT10 ngy

27/4/2007
30.2 Qun l ri ro th trng

Quy nh khung qun l ri ro th trng s
kinh doanh p dng trong h thng Ngn hng
TMCP Cng thng Vit Nam. M s
Q.51.01.II
Sa i Quy nh khung qun l ri ro th
trng s kinh doanh p dng trong h thng
Ngn hng TMCP Cng thng Vit Nam. M
s Q.51.01.II
Quy trnh Qun l Ti sn bo m trong hot
ng kinh doanh s kinh doanh. M s
QT.51.04.I
Quy trnh Qun l d liu th trng trong hot
ng kinh doanh s kinh doanh. M s
QT.51.05.I
1739/2013/Q-HQTNHCT51
Q.51.01.II
1.1
2787/2013/Q-HQTNHCT51
Q.51.01.II
764/2013/Q-TGNHCT51
QT.51.04.I
765/2013/Q-TGNHCT51
QT.51.05.I
3.1
4177/2013/Q-TGNHCT51
QT.51.05.II
Sa i QT qun l d liu trong hotng

kinh doanh s kinh doanh, m s QT.51.05.II
NHCT51QLRRTT
13/8/13
13/8/13
766/2013/Q-TGNHCT51
QT.51.06.I
Quy trnh qun l ri ro th trng s kinh

donh.M s QT.51.06.I
NHCT51QLRRTT
28/02/13
28/02/13
4.1
4176/2013/Q-TGNHCT51
QT.51.06.II
Sa i Quy trnh qun l ri ro th trng s

kinh donh.M s QT.51.06.II
NHCT51QLRRTT
13/8/13
13/8/13
Thay th 320/2013/Q-HQT-NHCT51
ngy 28/02/2013.
Sa i 1739/2013/Q-HQT-NHCT51
ngy13/8/2013
1
69
376/2013-Q-HQTNHCT51
Q.51.02.I
Quy nh qun l ru ro thanh khon trn s

ngn hng trong h thngNHTMCP Cng
thng Vit Nam, M s Q.51.02.I
NHCT51QLRRTT
27/03/13
27/03/13
4056/2013/Q-TGNHCT51
QT.51.07.I
Quy trnh qun l ri ro thanh khon trong h

thng Ngn hng TMCP CTVN. M s
QT.51.07.I
NHCT51QLRRTT
15/7/13
1/8/2013
Q.51.03.I
Quy nh qun l ri ro li sut trn s ngn

hng trong h thng NHTMCP Cng thng
Vit Nam. M s Q.51.03.I
NHCT51QLRRTT
27/03/13
27/03/13
4057/2013/Q-TGNHCT51
QT.51.08.I
Quy trnh qun l ri ro li sut trn s ngn

hng trong h thng NHTMCP Cng thng
Vit Nam. M s QT.51.08.I
NHCT51QLRRTT
15/7/13
1/8/13
Quy nh qun l khch hng en trong hot

ng cp tn dng
Quy trnh s dng h thng thng tin cnh bo
ri ro tn dng. M s QT.09.05.I
NHCT9QLRRTD
NHCT9QLRRTD
16/9/13
1/10/2013
16/5/12
1/6/2012
Quy nh v qun l ri ro thanh khon trong

h thng NHTM CPCTVN. M s Q.03.03.I
NHCT3-ALCO 24/5/12
24/5/12
NHCT17KTKSNB
5/7/2007
5/7/2007
NHCT17KTKSNB
14/6/12
14/6/12
NHCT47-BKS
28/12/13
12/1/14
5/12/2012
5/12/2012
Thay th Quyt nh 132/Q-HQTNHCT17 ngy 20/3/2009

Thay th Qnh s 950/2012/Q-HQTNHCT17 ngy 12/4/2012
30.3 Qun l ri ro tn dng

4555/2013/Q-TG1
Q.09.03.I
NHCT9
1554/2012/Q-TG2
QT.09.05.I
NHCT9
30.4 Qun l ri ro thanh khon
1
Q.03.03.I

29/8/2007.
31. KIM TRA, KIM SOT, KIM TON

Quy ch hot ng ca Ban ch o phng,
chng tham nhng v ti phm ca NHCT Vit
Nam
K hoch thc hin chin lc quc gia phng
chng tham nhng n nm 2020 ca
NHTMCP CTVN
Quy trnh tm thi v kim ton nghip v
Phng, chng ra tin v ti tr khng b
trong h thng Ngn hng TMCP Cng thng
Vit Nam
1482/Q-HQTNHCT17
083/2013/Q-BKSNHCT47
QT.47.03.I
QC.07.02.I
Quy ch hot ng ca h thng kim sot ni NHCT7b NHTM CPCTVN.M s QC.07.02.I

QLRRH
1041/2013/Q-HQTNHCT47
QC.47.01.I
Quy ch t chc v hot ng ca B my

kim ton ni b Ngn hng TMCP CTVN. M NHCT47 - BKS 29/6/13
s QC.47.01.I
10/7/2013
1773/2013/Q-HQTNHCT17
QC.17.03.III
Quy ch tm thi v T chc v hot ng ca

B my kim tra kim sot ni b Ngn hng NHCT17TMCP Cng thng Vit Nam. M s
KTKSNB
QC.17.03.III
4/9/2013
QC.43.01.II
Quy ch t chc v hot ng ca Ban kim

sot Ngn hng TMCP CTVN M s
QC.43.01.II
19/8/13
NHCT47 - BKS 4/5/2013
4/5/2013

13/9/2002
Thay th Qnh s 143/Q- BKSNHCT43 ngy 10/12/2010
70
Bi b quyt nh s 282/Q-HQT-NHCT43
ngy 3/7/2007 ban hnh Quy trnh kim ton
ni b trong h thng NHCTVN
158/2012/Q-NHCT47 BKS-NHCT47
12/9/2012
Bi b quyt nh s 282/Q-HQTNHCT43 ngy 3/7/2007
QT.47.01.II
Quy trnh kim ton ca B my kim ton ni

NHCT47 - BKS 15/7/13
b ca NHTM CPCT VN.M s QT.47.01.II
1/8/2013
Thay th Qnh s 123/2012/QNHCT47 - BKS-NHCT47 ngy 26/6/2012
10
Q.47.01.I
S tay kim ton ni b ca B my kim ton

trong h thng Ngn hng TMCP Cng thng NHCT47 - BKS 31/12/12
Vit nam. M s Q.47.01.I
15/01/13
11
QT.17.06
Quy trnh gim st ni b ca NHTMCP

CTVN.M s QT.17.06
2/1/14
2/1/14
12
7346/2013/Q-TGNHCT7
QT.17.08.I
Quy trnh tm thi qun l hot ng kim tra,

gim st trn chng trnh qun l hat ng NHCT17kim tra kim sot ni b (VIC) trong b my KTKSNB
kim tra kim sot ni b NHTMCPCTVN
16/12/13
17/12/13
13
1145/2012/Q-TGDNHCT17
QC.17.01.I
Hy b quy trnh kim tra cc nghip v ca

NHCT17B my kim ton ni b NHTMCP CTVN. M
KTKSNB
s QC.17.01.I
7/5/2012
7/5/2012
14
6158/2013/Q-TGNHCT17
QT.17.04.II
Quy trnh kim tra trc tip trong h thng

NHTMCPCTVN, QT.17.04.II
15
18697/TG-NHCT17
16
19080/TG-NHCT17
17
QT.47.02.I
QT thm nh Bo co ti chnh hp nht ca

NH TMCP CT Vit Nam
18
2623/2013/Q-HQTNHCT17
Q.17.01.I
19
469/2014/Q-TGNHCT7
20
7145/2013/Q-TGNHCT17
NHCT47 - BKS 12/9/2012
NHCT17KTKSNB
NHCT17-KTTC 7/10/2013
V/v hng dn mu vn bn ch o sau kim

NHCT17
tra, gim st
V/v hng dn thc hin mt s ni dung ca
NHCT17
QT kim tra trc tip
Hy b Quyt nh 141/Q-BKSNHCT17 ngy 7/12/10 ht hiu lc
Hy b cc quy trnh
QT.17.01;QT.17.02;QT.17.03;QT.17.04
7/10/2013
7/11/2013
7/11/2013
7/11/2013
7/11/2013
NHCT47
30/9/13
15/10/13
Quy nh gii quyt khiu ni, t co trong h

thng NH TMCP CTVN Q.17.01.I
NHCT17
28/11/13
13/12/13
QT.17.05.II
Quy trnh gii quyt khiu ni, t co trong h

thng NHTMCPCT Vit Nam
NHCT17
28/2/14
15/3/14
QT.17.07.I
Quy trnh tm thi gim st hot ng Chi

nhnh ca B my Kim tra kim sot ni b
NH TMCP CT VN
NHCT17
17/12/13
31/12/13
Thay th QT 1127/Q - NHCT17 Quy

trnh gii quyt khiu ni t co ca
NHCT, ngy 22/4/2009
NHCT, ngy 22/4/2009
32 PHP CH
1
1468/Q-HQTNHCT18
Q.18.02
1838/Q-HQTNHCT18
Q.18.03
3533/2012/Q-TGNHCT18
QT.18.01.II
Quy nh hot ng t vn php lut trong h

NHCT18- Pch 25/12/09
thng Ngn hng TMCP Cng thng Vit
Nam
Quy nh cung cp thng tin ca NHTMCP
CTVN theo yu cu ca c quan , t chc, c NHCT18- Pch 30/11/10
nhn c thm quyn.M s Q.18.03
Quy trnh tham gia t tng v thi hnh n dn
s ca Ngn Hng TMCP Cng Thng Vit NHCT18- Pch 6/11/2012
Nam. M s QT.18.01.II
1/1/2010
30/11/10
21/11/12
Thay th Qnh 3208/Q-NHCT18 ngy

24/12/2009
71
33. QUN TR, XY DNG C BN, THNG TIN TRUYN THNG V KHC
33.1 Qun tr
698/2014/Q-TGNHCT13
Q.13.15.I
Ni quy qun l, vn hnh cc ta nh tr s

lm vic do Tr s chnh Ngn hng TMCP
Cng thng Vit Nam qun l
3416/Q-NHCT13
Q.13.10
Quy nh qun l, vn hnh kho hng ha

trong h thng Ngn hng TMCP Cng thng NHCT13-QTr
Vit Nam. M s Q.13.10
Q.13.07
Quy nh iu hnh, qun l, s dng, bo

dng v sa cha xe t trong h thng
NGTM CPCTVN. M s Q.13.07
NHCT13-QTr
NHCT13-QTr
1398/Q-NHCT13
1120/Q-HQTNHCT13
Q.13.09
Quy nh cng tc an ninh, bo v trong h

thng NHTMCPCTVN.M s Q.13.09
1384/2012/Q-HQTNHCT13
Q.13.13.I
Quy nh cng tc phng chy v cha chy

trong h thng NHTM CP CTVN. M s
Q.13.13.I
5.1
2574/TG-NHCT13
NHCT13-QTr
NHCT13-QTr
26/3/14
26/3/14
2/12/2011
2/12/2011

28/3/10; 3260/Q-NHCT13 ngy
20/12/10; 556/Q-NHCT13 ngy
15/3/12; 1308/Q-NHCT13 ngy 15/5/12
15/06/11
Thay th Q s 846/QD-NHCT ngy

4/6/2004, Q 2362/QD-NHCT13 ngy
21/11/2007 (ch thay phn phng tin
chuyn tin), Q 3250/QD-NHCT13
ngy 16/12/2010
2/11/2011
2/11/2011
Thay th q 573/Q-NHCT1 ngy

5/5/2005, Q 2362/Q-NHCT13 ngy
21/11/2007,Q 1448/Q-NHCT13 ngy
28/6/2007
20/6/12
20/6/12
15/06/11
Ch o cng tc phng chy v cha chy tr

NHCT13-QTr
s lm vic
11/3/2013
11/3/2013
Ban hnh b sung mt s ni quy, quy

nh v mu s theo di lin quan n
cng tc phng chy v cha chy km
theo Quyt nh 1384/2012/Q-HQTNHCT13 Quy nh cng tc phng chy
v cha chy trong h thng NHTM CP
CTVN. M s Q.13.13.I
Q.13.08.II
Quy nh qun l v s dng cng c h tr

trong h thng Ngn hng TMCP CTVN. M
s Q.13.08
20/6/13
20/6/13
Q.16.01
Quy nh Qun l d n u t xy dng cng

NHCT16-XDCB 1/10/2011
trnh ca NHTM CP CTVN. M s Q.16.01
16/10/11
NHCT13-QTr
33.2 Xy dng c bn
1
999/QD-HQTNHCT16
1.1
468/Q-HQT-NHCT16
Sa i, b sung mt s iu Quy nh s
999/Q-HQT-NHCT16 ngy 1/10/11 v Qun
NHCT16-XDCB 19/4/14
l d n u t xy dng cng trnh ca NH
TMCP CT Vit Nam
19/4/14
998/Q-HQT-NHCT16 Q.16.02
Quy nh qun l mua sm ti sn c nh ca

NHCT16-XDCB 1/10/2011
NHTM CP CTVN. M s Q.16.02
16/10/11
2.1
396/Q-HQT-NHCT16
1619/2013/Q-TGQT.16.02.I
NHCT16
33.3 Thng tin truyn thng v khc
3
Sa i Quy nh Qun l mua sm ti sn c

nh ca NH TMCP CT Vit Nam ban hnh
NHCT16-XDCB 19/4/14
km theo Quyt nh s 998/Q-HQTNHCT16 ngy 1/10/11
Quy trnh thc hin mua sm ti sn c nh,
NHCT16-XDCB 24/5/13
M s QT.16.02.I
19/4/14
15/6/13
72
1775/Q-HQTNHCT15
QC.15.01
Quy ch pht ngn v cung cp thng tin cho NHCT15-Ban

Bo ch ca NHTMCP CTVN. M s QC.15.01 TTTT
22/11/10
22/11/10
2419/Q-NHCT20
Q.20.05.I
Quy nh ng ti thng tin phi nghip v trn

Website ca cc n v trc thuc NHTM CP
CTVN nc ngoi. M s Q.20.05.I
NHCT20 CTC
31/07/12
31/07/12
2845/2012/Q-NHCT15 Q.15.03.I
Quy nh vn hnh Website VietinBank-CN

c. M s Q.15.03.I
NHCT15-Ban
TTTT
15/09/12
1/10/2012
34. CN C
34.1 Tn dng
1
2688/Q-NHCTCND
QT.NHCT
CND.01
Quy trnh tm thi qun l nghip v cho vay

NHCTCND
trn h thng VIGES.M s QT.NHCT CND.01
15/9/11
15/9/11
1012/Q-HQTNHCT35
Q.35.37
Quy nh tm thi cho vay sn xut kinh doanh

NHCT35 p dng cho Ngn hng TMCP CTVN- Chi
CTD,T
nhnh c.M s Q.35.37
1/10/2011
8/10/2011
2.1
1434/2012/Q-HQTNHCT35
Sa i ln 1- Quy nh tm thi cho vay sn

NHCT35 xut kinh doanh p dng cho Ngn hng
CTD,T
TMCP CTVN- Chi nhnh c.M s Q.35.37
15/6/12
1/7/2012
1217/2012/Q-HQTNHCT35
Q.35.43.I
Quy nh tm thi cho vay tiu dng p dng

cho NH TMCP CT Vit nam -CN c. M s
Q.35.43.I
NHCT35 CTD,T
18/5/12
28/5/12
1895/2012/Q-TGNHCT19
HD.19.21.I
Hng dn tm thi sn phm cho vay tiu

NHCT19dng p dng ti NHTMCP CTVN- CN c.M
KHCN
s HD.19.21.I
20/5/12
20/5/12
5073/TG-NHCT35
Cho vay thu chi ti c
10/7/2012
10/7/2012
5271/TG-NHCT35
Cho vay chuyn d n t NH khc sang

CN c
17/7/12
17/7/12
1013/Q-HQTNHCT35
Quy nh tm thi cp gii hn tn dng khch

NHCT35 hng p dng cho Ngn hng TMCP CTVNCTD,T
Chi nhnh c.M s Q.35.36
1/10/2011
8/10/2011
7.1
1433/2012/Q-HQTNHCT35
Sa i ln 1-Quy nh tm thi cp gii hn

tn dng khch hng p dng cho Ngn hng
TMCP CTVN-Chi nhnh c.M s Q.35.36
NHCT35 CTD,T
15/6/12
1/7/2012
1171/2012/Q-HQTNHCT35
Q.35.48.I
Quy nh tm thi thc hin bo m cp tn

dng cho NHTMCP CTVN- Chi nhnh to
CHLB c. M s Q.35.48.I
NHCT35 CTD,T
10/5/2012
28/5/12
2251/2012/Q-TGNHCT19
HD.19.25.I
Hng dn tm thi sn phm Ti khon kha NHCT19dnh cho du hc sinh c.M s HD.19.25.I
KHCN
25/7/12
25/7/12
10
2680/Q-NHCT35
HD.35.04
Hng dn tm thi cho vay ti c c TSB NHCT35 ti VN

CTD,T
1/10/2011
8/10/2011
Q.35.36
NHCT35 CTD,T
NHCT35 CTD,T
Dng thc hin theo CV 9638/TG NHCT35 ngy 22/11/2012

73
10.1
7456/CV-NHCT35
11
624/2012/Q-TGNHCT35
QT.35.19.I
12
1897/2012/Q-TGNHCT19
HD.19.23.I
13
1896/2012/Q-TGNHCT19
HD.19.22.I
14
9518/TG-NHCT35+52
Trin khai cho vay khch hng ti c c

TSB ti Vit Nam.
Km theo 2680/Q-NHCT35
Quy trnh nhn ti sn B ti Vit Nam m
bo khon tn dng ca khch hnh ti Chi
nhnh c. QT.35.19.I
Hng dn tm thi sn phm cho vay mua
t tiu dng p dng ti NHTMCP CTVN- CN
c.M s HD.19.23.I
NHCT35 CTD,T
10/10/2011
NHCT35 CTD,T
10/3/2012
20/03/12
NHCT19KHCN
20/5/12
20/5/12
NHCT19KHCN
20/5/12
20/5/12
Hng dn trnh TSC ph duyt thng qua v NHCT35 r sot li kt qu thm nh ca CN c

CTD,T
27/6/13
27/6/13
Hng dn tm thi sn phm cho vay mua

nh, xy dng, sa cha nh p dng ti CN
c. M s HD.19.22.I
34.2. Huy ng vn
1
956/Q-HQT-NHCT19 Q.19.14
Quy nh Tin gi dn c ti NHTM CP CTVN - NHCT19Chi nhnh c.

KHCN
15/09/11
15/09/11
1.1
1922/2012/Q-TGNHCT19
BS ln 1 Quy nh Tin gi dn c ti NHTM

CP CTVN - Chi nhnh c.
NHCT19KHCN
20/5/12
20/5/12
1893/2012/Q-TGNHCT19
HD.19.19.I
Hng dn tm thi sn phm tin gi tit

kim ti NHTM CPCTVN-CN c.M s
HD.19.19.I
NHCT19KHCN
20/5/12
20/5/12
1894/2012/Q-TGNHCT19
HD.19.20.I
NHCT19KHCN
20/5/12
20/5/12
208 /2013/Q-HQTNHCT3
Q.03.06.I
NHCT3-ALCO
8/2/13
1/3/13
NHCT35 CTD,T
18/5/12
28/5/12
NHCT21 KDNT
15/09/11
15/09/11
Hng dn tm thi sn phm tin gi c k

hn ti NHTM CPCTVN-CN c.M s
HD.19.20.I
V/v quy nh LSH, CV v nh gi iu
chuyn vn ni b p dng cho Chi nhnh
NHCT VN ti c
34.3. Bo lnh, Mua bn ngoi t, TTTM

Quy nh tm thi pht hnh bo lnh, th tn
dng p dng cho NHTMCP CTVN-CN c.
M s Q.35.47.I
Quy trnh mua bn ngoi t p dng cho chi
nhnh NH TMCP CTVN ti c.M s
QT.21.03
1170/2012/Q-HQTNHCT35
Q.35.47.I
2917/QDD-NHCT21
QT.21.03
4199/2012/Q-TGNHCT10
HD.10.16.I
Hng dn hch ton k ton mua bn ngoi

t p dng cho NHTM CPCTVN CN uc. M NHCT10-CKT 29/12/12
s HD.10.16.I
29/12/12
2458/Q-NHCTCND
QT.NHCT
CND.04
Quy trnh tm thi nghip v nh thu trn h

thng VIGES.M s QT.NHCT CND.04
15/9/11
3443/2012/Q-TGNHCT22 - SGD
Quy trnh Ti tr thng mi ca NH TMCP

QT. SGD.07.II CTVN- Chi nhnh c. M s QT.NHCT22 SGD.07.II
NHCTCND
15/9/11
NHCT22 - SGD 8/11/2012
23/11/12
Thay th 2571/Q-NHCT-NHCT22 SGD ngy 15/09/2011

74
404/2013/Q-TG-SGD Q.SGD.04.I
Quy nh kim sot h thng bo co qun l

nghip v Ti tr thng mi, nghip v
chuyn tin p dng cho CN c. M s
Q.SGD.04.I
NHCT22 - SGD 15/01/13
15/01/13
NHCTCND
15/9/11
34.4. K ton
1
2566/Q-NHCTCND
QT.NHCTCN Quy trnh tm thi qun l thng tin khch

D.06
hng trn h thng VIGES
15/9/11
2488/Q-NHCT10
Q.10.31
Quy nh tm thi hng dn m v s dng

ti khon tin gi ca khch hng ti NHTM
CP CTVN Chi nhnh nc ngoi -Cng ha
lin bang c.
1891/2012/Q-TGNHCT19
QT.19.14.I
Quy trnh giao dch tm thi tin gi ti NHTM NHCT19CPCTVN-CN c.M s QT.19.14.I
KHCN
20/5/12
20/5/12
1892/2012/Q-TGNHCT19
HD.19.18.I
Hng dn tm thi sn phm tin gi thanh

ton ti NHTM CPCTVN-CN c.M s
HD.19.18.I
20/5/12
20/5/12
Q.03.06.I
Quy nh li sut huy ng, cho vay v nh gi

iu chuyn vn p dng cho Chi nhnh
NHCT3-ALCO
NHTM CP CTVN ti c. M s Q.03.06.I
8/2/2013
1/3/2013
2489/Q-NHCT10
Q.10.32
Quy nh tm thi H thng ti khon k ton

cho Ngn hng TMCP CTVN -Chi nhnh
c.M s Q.10.32
NHCT10-CKT 15/09/11
15/09/11
6.1
2797/Q-NHCT10
B sung Tk vo H thng ti khon k ton p

NHCT10-CKT 20/10/11
dng cho NHTMCP CTVN- Chi nhnh c.
20/10/11
6.2
3187/Q-NHCT10
B sung Tk vo H thng ti khon k ton p

NHCT10-CKT 12/11/2011
dng cho NHTMCP CTVN- Chi nhnh c.
12/11/2011
6.3
3702/Q-NHCT10
Sa i ln th 3 Qnh 2489/Q-NHCT10
26/12/11
1471/2012/Q-TGNHCT10
Hng dn hch ton k ton cc sn phm

403/2013/Q-TG-SGD HD.SGD.02.I Ti tr thng mi ti Ngn hng TMCP Cng NHCT22 - SGD 15/01/13
thng Viot Nam-CN c.
15/01/13
1432/Q-HQTNHCT10
Quy nh tm thi v qun l ti chnh p dng

cho NHTMCP CT VN- Chi nhnh c. M s NHCT10-CKT 26/12/11
Q.10.35
26/12/11
9.1
1759/2012/Q-HQTNHCT10
Sa i, BS mt s iu Quy nh tm thi v
qun l ti chnh p dng cho NHTMCP CT VN NHCT10-CKT 20/09/12
- Chi nhnh c. M s Q.10.35
20/09/12
HD.10.10.I
Q.10.35
NHCT10-CKT 15/09/11
NHCT19KHCN
NHCT10-CKT 26/12/11
Hng dn phng php hch ton k ton

tin gi v k ton cho vay ti NGTMCP CTVN- NHCT10-CKT 31/5/12
CN c.M s HD.10.10.I
15/09/11
31/5/12
75
10
673/Q-TG-NHCT20
11
5997/2013/TGNHCT10
Q.10.47.I
Biu ph p dng cho cc Ngn hng i l ca

NHCT20 - CTC
Vietinbank- chi nhnh c
4/1/13
Quy nh ch chi xut bn ti liu, tip th,

khuyn mi v tuyn truyn qung co trong
h thng NHTMCP CTVN, Q.10.47.I
30/9/13
NHCT10 CKT
30/9/13
34.5. TT chuyn tin

Quy trnh dch v chuyn tin c nhn t c
ti cc nc ngoi lin minh Chu u ti ngn NHCT30 - CTy
15/09/11
hng TMCP CTVN - Chi nhnh c. M s
CTTC
QT.30.04
Quy trnh nghip v chuyn tin ti NH TMCP
NHCT22 - SGD 15/09/11
CTVN -Chi nhnh c.M s QT.NHCT22 SGD.06
2459/Q-NHCT30
QT.30.04
QT.SGD.06
2288/Q-NHCTCND
QT.NHCT
CND.03
Quy trnh tm thi nghip v chuyn tin trn

h thng VIGES.M s QT.NHCT CND.03
NHCTCND
15/9/11
15/9/11
957/2012/Q-TGNHCT12
QT.12.07.I
Quy trnh tm thi nghip v chuyn tin ti

NHTMCP CTVN-Chi nhnh c. M s
QT.12.07.I
NHCT12TTVN
18/4/12
18/4/12
Q.08.06.I
Quy nh ch giao nhn, bo qun, tin

mt, ti sn qu, giy t c gi, n ch quan
trng, ti sn bo m p dng cho NHTMCP
CTVN hot ng ti c. M s Q.08.06.I
NHCT8-TTKQ
26/6/12
26/6/12
Q.32.08.I
Quy nh pht hnh, s dng th VietinBankMaestro v thanh ton th trong h thng

NHTM CP CTVN ti c. M s Q.32.08.I
NHCT32 - TTT 3/5/2012
14/5/12
20/12/12
5/1/2013
27/12/12
27/12/12
4/1/2013
9/1/2013
15/12/11
15/12/11
15/09/11
15/09/11
34.6.Tin t
34.7. Th; CNTT

1
1114/2012/Q-HQTNHCT32
1254/2012/Q-HQTNHCT32
QT.32.25.I
Quy trnh tm thi pht hnh, s dng th

VietinBank-Maestro v thanh ton th trong h
NHCT32 - TTT 14/5/12
thng NHTM CP CTVN ti c. M s
QT.32.25.I
4042/2012/Q-TGNHCT23
QT.23.18.I
Quy trnh cp nht trn h thng Corebanking NHCT23 ti CN c, M s QT.23.18.I

TTCNTT
2206/2012/Q-HQTNHCT23
028/2013/Q-TG5
NHCT23
34.8. QLRR
4
3748/Q-NHCT7
Q.23.16.I
CS.23.02.I
QT.07.03
Chin lc Cng ngh thng tin cho CN c

.M s Q.23.16.I
Chnh sch an ton thng tin Chi nhnh
Vietinbank ti c. M s CS.23.02.I
NHCT23 TTCNTT
NHCT23 TTCNTT
Quy trnh qun l ri ro tc nghip i vi chi

NHCT7nhnh NHTM CP CTVN ti nc ngoi. M s
QLRRH
QT.07.03
3/5/2012
35. CN LO
35.1.Tn dng
76
059/Q-HQT-NHCT35 Q.35.41
Quy nh tm thi bo m cp tn dng p

NHCT35 dng cho Ngn hng TMCP CTVN - Chi nhnh
CTD,T
Lo, Q.35.41
20/1/12
15/1/12
1.1
Sa i quy nh tm thi bo m cp tn
dng p dng cho NHTM CPCTVN - Chi
nhnh Lo.M s :Q.35.41.I
19/6/13
1/7/2013
480/2012/Q-TGNHCT35
HD.35.07.I
Hng dn tm thi cp tn dng cho khch

hng c ti sn bo m ti Vit Nam-p dng NHCT35 cho NHTM CPCTVN-Chi nhnh Lo.M s
CTD,T
HD.35.07.I
5/3/12
15/3/12
750/2013/Q-TGNHCT19
HD.19.31.I
Hng dn cho vay mua nh,nhn quyn s

dng t, xy dng, sa cha nh hoc
cho thu p dng ti CN Lo
NHCT19- KHCN 8/3/2013
8/3/2013
3.1
20914/TG-NHCT61
V/v sa i ln 1 sn phm cho vay mua nh

nhn QSD t, xy dng/ sa cha nh
hoc cho thu p dng ti CN Lo
NHCT61
6/12/2013
6/12/2013
1471/2013/Q-TGNHCT35
Quy trnh cp, qun l khon tn dng i vi

khch hng ti NHTM CP CTVN-CN Lo.M
s QT.35.18.II
NHCT35 CTD,T
6/5/2013
20/5/13
058/Q-HQT-NHCT35 Q.35.40
Quy nh tm thi cho vay p dng cho Ngn NHCT35 hng TMCP CTVN - Chi nhnh Lo, Q.35.40 CTD,T
3/1/12
15/1/12
5.1
Sa i Quy nh tm thi cho vay p dng

cho NHTMCP CTVN-CN Lo, m s
Q.35.40.I
NHCT35 CTD,T
19/6/13
1/7/2013
5671/TG-NHCT35
Cho vay tr n NH khc- p dng cho CN Lo
NHCT35 CTD,T
5/2/13
5/2/13
11/1/2012
11/1/2012
35.2. Huy ng vn
48/2012-Q-HQT1
NHCT19
2
4397/2013/Q-TGNHCT61
QT.35.18.II
NHCT35 CTD,T
Q.19.15
Quy nh tin gi tit kim ti NHTM CPCTVN- NHCT19CN Lo. M s Q.19.15

KHCN
HD.61.03.I
Hng dn sn phm Tit kim khng k hn NHCT61- Khoi

29/8/13
li sut bc thang theo s d cho CN Lo
ban le
10/9/2013
Thay th quyt nh s 946/2012/QTG-NHCT35, ngy 15/4/2012.
35.3. Bo lnh, Mua bn ngoi t, TTTM

1
179/Q-HQT-NHCT35 Q.35.42
Quy nh tm thi pht hnh bo lnh, th tn

dng cho NHTMCP CTVN -CN Lo.M s
Q.35.42
NHCT35 CTD,T
3/2/12
3/2/12
012/Q-NHCT21
QT.21.04
Quy trnh mua bn ngoi t p dng cho NH

TMCP CTVN - CN Lo.M s QT.21.04
NHCT21 KDNT
5/1/2012
5/1/2012
570/2012/Q-TGNHCT10
HD.10.09.I
Hng dn hch ton mua bn ngoi t p

dng cho NHTMCP CTVN Chi nhnh Lo
HD.10.09.I
NHCT10-CKT 15/03/12
15/03/12
77
109/2012/Q-TGNHCT22 - SGD
35.4. K ton
4
QT.SGD.09.I
Quy trnh ti tr thng mi ca CN NHCT ti

NHCT22 - SGD 14/01/12
Lo.M s QT.NHCT22 - SGD.09.I
2276/2013/Q-TGSGD
Quy trnh nghip v chuyn tin thanh ton

QT.SGD.10.II quc t ti NHTM CPCT VN- Chi nhnh Lo.
M s QT.SGD.10.II
128/2012-Q-NHCT12
QT.12.06.I
Quy trnh tm thi nghip v chuyn tin -CN

Lo.M s QT.12.06.I
29/01/12
NHCT22 - SGD 27/6/13
27/6/13
NHCT12TTVN
17/1/12
Hng dn nghip v chuyn tin trong h

thng NHCT ti Lo (Sa i b sung cho Quy NHCT12nh 128/2012-Q-NHCT12 ngy 17/1/2012)
TTVN
17/1/12
VB ny c hiu lc t ngy H thng

VISYS trin khai chnh thc.
2.1
3572/TG-NHCT12
2.2
3686/TG-NHCT12
21/2012/Q-TGNHCT10
Q.10.40.I
Quy nh tm thi H thng ti khon k ton

cho Ngn hng TMCP CTVN -Chi nhnh
Lo.M s Q.10.40.I
NHCT10-CKT 7/1/2012
7/1/2012
3.1
510/2012/Q-TGNHCT10
Q.10.40.I

ton p dng cho Ngn hng TMCP CTVN Chi nhnh Lo
NHCT10-CKT 27/02/12
27/02/12
3.2
1589/2012/Q-TGNHCT10
Hy b, sa i, b sung TK vo HTTK KT p
NHCT10-CKT 12/6/2012
dng cho NHTM CPCT VN- CN Lo
12/6/2012
3.3
4170/2012/Q-TGNHCT10
Sa i TK trong h thng TKKT p dng cho

NHCT10-CKT 28/12/12
NHTM CPCTVN-CN Lo
28/12/12
3.4
1005/2012/Q-TGNHCT10
B sung, sa i TK vo HTTK KT p dng

cho NHTM CPCT VN- CN Lo
NHCT10-CKT 5/4/2012
5/4/2012
3.5
1056/2012/Q-TGNHCT10
Sa i, BS quy nh tm thi HTTK KT cho

NHTM CPCT VN- CN Lo
NHCT10-CKT 5/4/2013
5/4/2013
1979/2013/Q-TGNHCT10
1397/2013/Q-TGNHCT10
B sung TK vo HTTKKT cho NHTM CPCT

VN- CN Lo
B sung TK vo HTTKKT cho NHTM CPCT
VN- CN Lo
NHCT10-CKT 11/6/2013
11/6/2013
NHCT10-CKT 29/7/13
29/7/13
3.8
6220/2013/Q-TGNHCT10
Q sa i ti khon vo h thng ti khon

k ton p dng cho CN Lo
NHCT10 CKT
16/10/13
16/10/13
3.9
6716/2013/Q-TGNHCT10

ton p dng cho NHTMCP CTVN - CN Lo
NHCT10-CKT 18/11/13
18/11/13
3.6
3.7
Hng dn dch v chuyn tin cho ngi

NHCT12hng lnh tin bng giy t ty thn gia cc
TTVN
CN NHCT Lo
26/03/13
10/3/2014
Ban hnh li thay 90/2012/Q-TGNHCT22 - SGD ngy12/1/2012
22/3/14
B sung cho 3572/TG-NHCT12 ngy

26/3/13
78
3.10
2287/TB-TG-NHCT10
nh chnh Quyt nh s 6220/2013/Q-TGNHCT10 ngy 16/10/2013; 6716/2013/QNHCT10-CKT 16/12/13

TG-NHCT10 ngy 18/11/2013 v
7073/2013/Q-TG-NHCT20 ngy 12/12/2013
3.11
7073/2013/Q-TGNHCT10
Q b sung ti khon vo h thng ti khon

k ton dng cho CN Lo
NHCT10-CKT 12/12/13
12/12/13
16/2012/Q-TGNHCT10
Q.10.39.I
Quy nh m, s dng v qun l ti khon

tin gi ca khch hng ti Ngn hng TMCP
CTVN Chi nhnh Lo. M s Q.10.39.I
NHCT10-CKT 6/1/2012
6/1/2012
1041/2013/Q-TGNHCT19
QT.19.11.II
Quy trnh giao dch tin gi ti NHTMCP CTVN- NHCT19Chi nhnh Lo.M s QT.19.11.II
KHCN
46/2012/Q-HQTNHCT10
Q.10.41.I
Quy nh tm thi v qun l ti chnh p dng

cho NHTMCP CT VN- Chi nhnh Lo. M s NHCT10-CKT 11/1/2012
Q.10.41.I
11/1/2012
6.1
1381/2012/Q-HQTNHCT10
Sa i, BS Quy nh tm thi v qun l ti

chnh p dng cho NHTMCP CT VN- Chi
nhnh Lo. M s Q.10.41.I
NHCT10-CKT 20/6/12
20/6/12
3852/Q-NHCT10
Q.10.37
Quy nh mu v s dng mu chng t k

ton thng thng p dng ti NHTM
CPCTVN-Chi nhnh Lo. M s Q.10.37
NHCT10-CKT 26/12/11
1/1/2012
229/2012/Q-TGNHCT10
HD.10.08.I
Hng dn thu ph dch v qua NHTM

CPCTVN -Chi nhnh Lo.M s HD.10.08.I
NHCT10-CKT 2/2/2012
2/2/2012
19/2012/Q-TGNHCT10
HD.10.07.I
Hng dn hch ton k ton cho vay v trch

lp d phng ri ro ti NHTM CPCT VN- Chi
NHCT10-CKT 6/1/2012
nhnh Lo.M s HD.10.07.I
6/1/2012
10
2455/2013/Q-HQTNHCT10
Q.10.41.I
Q tm thi v qun l ti chnh p dng cho

NH TMCP CTVN - CN Lo Q.10.41.I
5/11/2013
11
111/2014/TG-NHCT10 Q.10.48.I
Quy nh ch giao nhn, bo qun v hch

NHCT10-CKT 21/1/14
ton n ch ca NHTMCPCT Vit Nam ti Lo
21/1/14
12
162/2014/TG-NHCT10 HD.10.19.I
Hng dn cng tc hu kim nghip v k

ton ca NHTMCPCT Vit Nam ti Lo
21/1/14
2/4/2013
NHCT10-CKT 5/11/2013
NHCT10-CKT 21/1/14
16/12/13
2/4/2013
nh chnh Quyt nh s 6220/2013/QTG-NHCT10 ngy 16/10/2013;

18/11/2013 v 7073/2013/Q-TGNHCT20 ngy 12/12/2013
Thay th Qnh s 262/2012/Q-TGNHCT19 ngy 6/2/2012
35.5.Tin t
1
151/2012/Q-HQTNHCT8
1.1
396/2013/Q-HQTNHCT8
35.6. Th; CNTT
Q.08.04.I
Quy nh ch thu, chi, giao nhn, bo qun,

vn chuyn tin mt, ti sn qu, giy t c gi
NHCT8-TTKQ
p dng cho NHTM CPCTVN-Chi nhnh Lo.
M s Q.08.04.I
Sa i, BS Quy nh ch thu, chi, giao
nhn, bo qun, vn chuyn tin mt, ti sn
NHCT8-TTKQ
qu, giy t c gi p dng cho NHTM
CPCTVN-Chi nhnh Lo. M s Q.08.04.I
15/02/12
15/02/12
30/3/13
30/3/13
79
300/2012/Q-TGNHCT10
QT.32.22.I
Quy trnh pht hnh v s dng th E-Partner

NHCT32 - TTT 11/2/12
ti Chi nhnh Lo. M s QT.32.22.I
11/2/12
1467/2012/Q-TGNHCT23
QT.23.17.I
Quy trnh phc hi li, thm ha cho h thng

CNTT ti Chi nhnh Lo.M s QT.23.17.I
NHCT23 TTCNTT
30/5/12
15/6/12
NHCT35 CTD,T
31/07/12
24/08/12
NHCT7QLRRH
15/12/11
15/12/11
NHCT7QLRRH
15/12/11
15/12/11
11/2/2012
11/2/2012
35.7. Qun l ri ro
1
2225/2012/QTG_NHCT35
Q.35.49.I
3748/Q-NHCT7
QT.07.03
3747/Q-HQT-NHCT7 Q.07.04
Quy nh tm thi phn loi n, trch lp d

phng v x l RRTD p dng cho NHTM CP
CTVN-Chi nhnh Lo.M s Q.35.49.I
Quy trnh qun l ri ro tc nghip i vi chi
nhnh NHTM CP CTVN ti nc ngoi. M s
QT.07.03
Quy nh phng, chng ra tin v ti tr
khng b p dng i vi NHTM CP CTVN Chi
nhnh ti Lo. M s Q.07.04
35.8. Quy ch T chc hot ng

1
692/2012/Q-HQTNHCT1
QC.01.28.I
Quy ch T chc v hot ng Ngn hng

TMCP Cng thng VN-Chi nhnh Lo.m s NHCT1-TCCB
QC.01.28.I
HD.10.06.I
Hng dn tm thi phng php lp v kim

sot cc bo co theo quy nh ti Lo trn
NHCT10-CKT 7/1/2012
chng trnh Misac.M s HD.10.06.I
35.9. Bo co
1
22/2012/Q-TGNHCT10
7/1/2012
Ghi ch:
Bi vng l Ti liu cp nht vo DMTLNB trong thng 4-2014 (VB mi v VB b sung cha cp nht )
Trong ct ghi ch l nhng vn bn c vn bn khc thay th, c chuyn sang File vn bn ht hiu lc tng ng vi nm VB mi thay th hoc nhng vn cn lu
.
80
Ngn hng TMCP Cng thng Vit Nam

DANH MC TI LIU NI B
STT
NI DUNG FILE
K HIU VIT TT TN PHNG BAN TR S CHNH
STT DNG TRN

EXCEL
STT
TN PHNG/BAN TR S CHNH
M
PHNG/BAN
TR S
CHNH
BT
U
KT
THC
44
T chc Cn b & o to
NHCT1
9
20
45
46
19
44
1290
127
2
3
4
5
Qun l Lao ng Tin Lng

Qun l Cn i vn & K hoch Ti chnh
Qun l Chi nhnh & Thng tin
Qun l Ri ro Hot ng
NHCT2
NHCT3
NHCT4
NHCT7
47
116
Tin t Kho qu
NHCT8
Huy ng vn khi KHDN (NHCT5,6)

SPDV khc khi KHDN (NHCT5,6)
KHI BN L
Cho vay khi Bn l (NHCT6,19,35,61,62,63)
Huy ng vn khi Bn l (NHCT6,19,61)
SPDV khc khi Bn l (NHCT19)
Cc hot ng khc khi Bn l (NHCT19,61)
117
126
128
129
188
221
243
125
127
254
187
220
242
254
7
8
9
10
11
12
13
VN BN KHC V SPDV (NHCT29)
255
257
BO LNH (NHCT6,10,17,18,22,35,38,54/1)
258
TRCH LP RR, QUN L V X L N (NHCT37)
BO M TIN VAY (NHCT9,18,35,37)

QUN L TN DNG
(NHCT3,5,6,9,10,17,18,19,21,31,35,37,38,52/1,54/1,61,63
)
U T (NHCT5,10,26,35)
TI TR THNG MI, NH CH TI CHNH
(NHCT10,20,22,23,35)
A
1
2
B
1
TI LIU BT BUC CA H THNG QUN L

CHT LNG
QUN L CHT LNG (NHCT29)
KIM SOT H S TI LIU (NHCT29,44,99)
TI LIU NGHIP V
KHI KHCH HNG DOANH NGHIP
1.1 Cho vay khi KHDN (NHCT3,5,69,10,21,35,56,59,62)
NHCT9
NHCT10
NHCT11
NHCT12
NHCT13
NHCT14
NHCT15
270
Qun l Ri ro Tn dng
Ch K ton
Qun l K ton Ti chnh
Thanh ton Vit Nam ng
Qun Tr
Ban Thi ua
Ban Thng tin Truyn thng
Qun l u t Xy dng C bn & Mua sm
14
Ti sn
15 Kim tra Kim sot Ni b
271
278
16 Php ch
NHCT18
279
306
17 nh ch Ti chnh
NHCT20
307
390
18 Bn hng & Pht trin Kinh doanh
NHCT21
391
415
19 Trung tm Cng ngh Thng tin
NHCT23
416
454
20 Trng o to & Pht trin Ngun nhn lc
NHCT24
10 KINH DOANH VNG BC, QU (NHCT26,35)
455
458
21 Kinh doanh vn
NHCT26
11 KINH DOANH NGOI T (NHCT21,22,30)
459
488
22 Xy dng & Qun l ISO
NHCT29
1.2
1.3
2
2.1
2.2
2.3
2.4
7
8
9
NHCT16
NHCT17
12 DCH V KIU HI (NHCT30)
489
496
NHCT30
575
23 Cng ty Chuyn tin Ton cu

Vn phng Qun l Cng ngh Thng tin 24
PMO
25 Trung tm Th
13 THANH TON, CHUYN TIN (NHCT3,10,12,30)
497
530
14 DCH V TH (NHCT12,19,32)
DCH V NGN HNG IN T
15
(NHCT5,6,9,19,23,40)
16 TIN T KHO QU (NHCT8)
531
576
605
26 Ch Chnh sch Tn dng, u t
NHCT35
606
636
637
645
27 Qun l N c Vn Tr S Chnh
NHCT37/1
Qun l N c Vn ko di ti thnh ph H
28
NHCT37/2
Ch Minh
17 DCH V KHC, BO HIM (NHCT5,11,12,32)
646
742
29 Qun l & H tr H thng INCAS
743
789
806
842
788
805
841
848
30
31
32
33
849
877
34 Ban Kim sot
NHCT43
878
925
35 Ban Th k Tng hp (Hi ng qun tr)
NHCT44
926
975
36 Vn phng ng y Ngn hng Cng thng
NHCT46
976
1004
37 Kim ton Ni b
NHCT47
1005
1063
38 Qun l Ri ro Th trng
NHCT51
28 TIN LNG (NHCT1,2)
1064
1079
39
nh gi Xp hng & Ph duyt Gii hn Tn

dng - Tr S Chnh
NHCT52/1
29 THNG HIU (NHCT29)
1080
1082
40
nh gi Xp hng & Ph duyt Gii hn Tn

dng - Ko di ti thnh ph H Ch Minh
NHCT52/2
30 QL RI RO
1083
1123
30.1 Qun l ri ro hot ng (NHCT7)
1084
1106
30.2 Qun l ri ro th trng (NHCT51)
1107
1118
30.3 Qun l tn dng (NHCT9)
1119
1121
30.4 Qun l ri ro thanh khon (NHCT3)
1122
1123
1124
1144
41 Kim sot & Gii ngn Tr S Chnh

Kim sot & Gii ngn ko di ti thnh ph H
42
Ch Minh
43 Th trng Vn
Marketing & Pht trin Sn phm - Khi Khch
44
hng Doanh nghip
Qun l Hot ng Kinh doanh - Khi Khch
45
hng Doanh nghip
Ngun vn & Tn dng Quc t - Khi Khch
46
hng Doanh nghip
18
19
20
21
22
23
24
TI KHON K TON, THNG TIN KH

(NHCT4,10,12,20)
HCH TON K TON (NHCT10,11,26)
CHNG T K TON (NHCT10)
K TON TI CHNH (NHCT8,10,11,12,31)
BO CO TI CHNH (NHCT10,31)
IU HNH VN, LI SUT, PH DCH V
(NHCT3,10)
CNG NGH THNG TIN (NHCT4,7,23,31)
25 INCAS (NHCT11,38)
T CHC CN B V O TO, THI UA
(NHCT1,2,14,24)
QUY CH T CHC HOT NG, NI QUY L
27
(NHCT1,3,19,24,25)
26
31
KIM TRA, KIM SOT, KIM TON

(NHCT7,17,43,47)
Ban Qun l Cng trnh 25 L Thng Kit

Dch v Ngn hng in t
Cng on nghnh
Thanh quyt ton Vn kinh doanh
NHCT31
NHCT32
NHCT38
NHCT39
NHCT40
NHCT41
NHCT42
NHCT54/1
NHCT54/2
NHCT55
NHCT56
NHCT58
NHCT59
32 PHP CH (NHCT18)
1145
1148
33 QUN TR, XY DNG C BN, KHC
1149
1167
33.1 Qun tr (NHCT13)
1150
1157
33.2 Xy dng c bn (NHCT16)
1158
1163
Qun l Cht lng & H tr Quc t - Khi

Khch hng Doanh nghip
Nghin cu Th trng & Pht trin Sn phm 48
Khi Bn l
Qun l Bn & Chm sc Khch hng - Khi
49
Bn l
50 Qun l Cht lng - Khi Bn l
33.3 Thng tin truyn thng v khc (NHCT15,20)
1164
1167
51 Vn phng Ngn hng Cng thng Vit Nam
NHCT99/1
1168
1230
52
Vn phng Ngn hng Cng thng Vit Nam

ko di ti thnh ph H Ch Minh
NHCT99/2
34.1 Tn dng (NHCT35,19,52)

34.2 Huy ng vn (NHCT19)
1169
1187
1186
1192
34.3 Bo lnh, Mua bn ngoi t , TTTM (NHCT10,21,22,35)
1193
1199
1200
1216
1221
1223
1229
1231
1232
1242
1215
1220
1222
1228
1230
1290
1241
1244
1245
1249
1250
1277
1280
1283
1287
1289
1276
1279
1282
1286
1288
1290
34 CN C
34.4
34.5
34.6
34.7
34.8
35
35.1
35.2
K ton (NHCT3,10,19,20,22)
TT Chuyn tin (NHCT12,22,30)
Tin t (NHCT8)
Th, CNTT (NHCT23,32)
QLRR (NHCT7)
CN LO
Tn dng (NHCT35,19,61)
Huy ng vn (NHCT19,61))
35.3 Bo lnh, Mua bn ngoi t , TTTM (NHCT10,21,22,35)

35.4
35.5
35.6
35.7
35.8
35.9
K ton (NHCT10,12,19,22)
Tin t (NHCT8)
Th, CNTT (NHCT23,32)
Qun l ri ro (NHCT7,35)
Quy ch t chc hot ng (NHCT1)
Bo co (NHCT10)
47
NHCT60
NHCT61
NHCT62
NHCT63

CHI NHNH
PHNG
VN BN HT HIU LC C THAY TH NM 2014

TT
1
2
S VN BN
M S
VN BN
TN VN BN
2315/2013/QQ.35.17.
HQTQuy nh Bao thanh ton
II
NHCT35
7299/2013/Q- QT.SGD. Quy trnh nghip v chit khu
TG-SGD
03.III
chng t xut khu
nh gi cng tc Qun l cht
1598/TGlng nm 2013 v ch o thc
NHCT29
hin nm 2014 i vi cc Chi
nhnh
N V
SON
THO
NGY BAN
HNH/SA
I
NGY C
HIU LC
LN
SA
I
GHI CH
VN BN C THAY TH
Q.35.17 ngy 26/5/10
NHCT35 CTD,T
3/11/2013
NHCT22 SGD
27/12/2013 22/1/2014
Thay th Q 3211/Q-NHCTNHCT22 - SGD ngy 24/12/2009
NHCT29ISO
27/1/2014
27/1/2014
Thng bo Q 980/Q-NHCT29 ngy

8/4/2009 ht hiu lc
10/2/2014
2800/2013/Q- Qc.01.03. Quy ch tuyn dng Ngn hng

HQT-NHCT1 I
TMCP Cng thng Vit Nam
NHCT1TCCB
31/12/13
31/12/13

25/12/2005
2036/TGNHCT40
NHCT40 DVNHT
5/4/12
5/4/12

23/3/2009
Quy nh khung qun l ri ro hot

193/2014/Q- Q.07.05. ng hot ng trong h thng
NHCT7HQT-NHCT7 II
Ngn hng TMCP Cng thng
QLRRH
14/2/14
14/2/14
Thay th Qyt nh s 321/Q-HQTNHCT7 ngy 12/3/13
3421/TGNHCT7
NHCT7QLRRH
11/3/14
1/4/14
NHCT17
28/2/14
15/3/14
NHCT14Ban T
4/9/2009
4/9/2009
NHCT35 CCS TD
T
10/10/2013 10/10/2013

26/6/13 v 1108/TB-NHCT35 ngy
14/7/13
NHCT17KTKSNB
2/1/14
Hy b Quyt nh 141/Q-BKSNHCT17 ngy 7/12/10 ht hiu lc
10
11
Q.40.05
Quy nh tm thi Dch v

Vietinbank at home
KPI Tun th ca Chi nhnh nm

2014
Quy trnh gii quyt khiu ni, t

469/2014/Q- QT.17.05
co trong h thng NHTMCPCT
TG-NHCT7 .II
Vit Nam
1182/QQuy ch lm vic ca Hi ng thi
HQTQC.14.01 ua-khen thng NH TMCP
NHCT14
CTVN
V/v Quy nh v gi tr nh gi v
16933/TGmc cp tn dng ti a so vi gi
NHCT35
tr nh gi v ch o BTV thng
10/2013
011/2014/QQuy trnh gim st ni b ca
QT.17.06
BKS-NHCT17
2/1/14
NHCT, ngy 22/4/2009
12
Quy nh giao nhn, bo qun,

vn chuyn tin mt, ti sn qu,
238/2014/Q- Q.08.01.
giy t c gi, n ch quan trng,
HQT-NHCT8 II
h s ti sn bo m. M s
Q.08.01
NHCT8TTKQ
6/3/14
6/3/14
13
3421/TGNHCT7
NHCT7QLRRH
11/3/14
1/4/14
NHCT1TCCB
15/3/14
1/4/14
NHCT23 TTCNTT
19/3/14
19/3/14

24/5/07
NHCT23 TTCNTT
31/3/14
31/3/14

24/4/08
15/4/14
Thay th Q s 2728/Q-NHCT23
ngy 10/10/11 v cc vn bn sa i
b sung i km (1797/2013/Q-TGNHCT23 ngy 21/6/12; 3505/2012/QTG-NHCT23 ngy 31/12/12;
20/6/13; 6407/2013/TG-NHCT23
ngy 20/10/13).
14
15
16
17
KPI Tun th ca Chi nhnh nm

2014
265/2014/Q- QC.01.18 Quy ch pht trin mng li

HQT-NHCT1 .I
trong h thng TMCP CTVN
Qui nh sao lu v dn dp d
602/2014/Q- Q.23.19. liu in t trong h thng Ngn
TG-NHCT23 I
hng TMCP Cng thng Vit
Nam
727/2014/Q- Q.23.03. Quy nh s dng th in t
TG-NHCT23 II
trong H thng NHTMCPCT VN
738/2014/Q- QT.23.05 QT vn hnh h thng INCAS cui NHCT23 TG-NHCT23 .III

ngy
TTCNTT
V/v hng dn thc hin TT s

25/2013/TT-NHNN
31/3/14
18
3803/TGNHCT8
19
Ni quy qun l, vn hnh cc ta

698/2014/Q- Q.13.15. nh tr s lm vic do Tr s
NHCT13TG-NHCT13 I
chnh Ngn hng TMCP Cng
QTr
thng Vit Nam qun l
26/3/14
26/3/14
20
Qui trnh qun l, sa cha v bo

853/2014/Q- QT.23.01
NHCT23 hnh trang thit b CNTT. M s
TG-NHCT13 .III
TTCNTT
QT.23.01.III
10/4/14
25/4/14
21
934/2014/Q- QT.23.07 Qui trnh kim tra h thng in

TG-NHCT23 .II
d phng
NHCT23 TTCNTT
18/4/14
3/5/2014
22
Quy nh B mu hp ng tn
970/2014/Qdng dnh cho khch hng c
TGQ.61.01.
nhn, h gia nh v Hng dn
NHCT61+18+ I
son tho trong H thng NH
35
TMCP CT Vit Nam
NHCT61
22/4/14
22/4/14
NHCT8
Thay th Quyt nh s 366/QHQT-NHCT8 ngy 16/5/11 v

28/8/12
ngy 30/6/2010
Thay th CV s 20932/TG-NHCT8
ngy 05/12/2013; 2913/CV-NHCT3
ngy 7/6/2010; 3605/CV-NHCT ngy
31/7/2010; 032/C-NHCT3 ngy
1/7/2010
28/3/10; 3260/Q-NHCT13 ngy
20/12/10; 556/Q-NHCT13 ngy
15/3/12; 1308/Q-NHCT13 ngy
15/5/12
14/03/2014 14/03/2014
Thay th cc quyt nh ban hnh,

sa i quy trnh QT.23.01.II
00
Thay th 961/Q-NHC23 ngy

12/5/08; 1103/Q-NHCT23 ngy
17/4/09
23
24
25
26
27
28
5272/TGNHCT12+7
Hng dn nghip v np tin mt

chuyn tin i i vi KH vng NHCT12
lai
8/4/14
Thay th 21491/TG-NHCT12+7
ngy 18/12/13
DANH MC TI LIU BN NGOI

TT
C QUAN BAN HNH VB
S VB
Vn bn ca NHNN
NHNN Vit Nam
78/2000/Q-NHNN6
NHNN Vit Nam
22/2009/TT-NHNN
NHNN Vit Nam
01/CT-NHNN
NHNN Vit Nam
1288/NHNN-CSTT
NHNN Vit Nam
01/2009/TT-NHNN
NHNN Vit Nam
20/2007/QD-NHNN
NHNN Vit Nam
01/2007/TT-NHNN
NHNN Vit Nam
7459/NHNN-KTTC
NHNN Vit Nam
7404/NHNNKTTC
10 NHNN Vit Nam
1913/2005/Q-NHNN
11 NHNN Vit Nam

12 NHNN Vit Nam
13 NHNN Vit Nam
497/NHNN-QLNH
1444/NHNN-CSTT
241/TB-CTH5.m
14 NHNN Vit Nam
50/2007/Q-NHNN
15 NHNN Vit Nam
147/Q-CTH
16 NHNN Vit Nam

17 NHNN Vit Nam
222/CTH4
299/TB-CTH2
18 NHNN Vit Nam
1553/Q-NHNN
19 NHNN Vit Nam

20 NHNN Vit Nam
21 NHNN Vit Nam
5065/NHNN-CSTT
5126/NHNN-TD
4941/NHNN-QLNH
22 NHNN Vit Nam
3039/Q-NHNN
TN VN BN
Quy ch phn loi, kim nh, ng gi, giao nhn kim kh

qu, qu trong ngnh ngn hng.
Thng t hng dn thc hin cc bin php phng chng
ra tin
Ch th v mt s bin php m bo an ton, hiu qu kinh
doanh ca t chc tn dng
V/v gi bo co li sut cho vay tho thun
Thng t hng dn v LS tho thun ca TCTD i vi cho
vay cc nhu cu vn phc v i sng, cho vay thng qua
nghip v pht hnh &s dng th TDQT
Q ban hnh quy ch pht hnh, thanh ton, s dng & cung
cp dch v h tr hot ng th Ngn hng
Thng t hng dn thc hin diu 4 v iu 7 ngh nh s
161/2006/N-CP ngy 28/12/2006 ca chnh ph quy nh
v TT bng TM
V/v hng dn hch ton nghip v kinh doanh u t chng
khon
NGY BH
NGY H.LC
6/3/00
21/3/00
17/11/09
17/11/09
22/5/09
22/5/09
27/2/09
27/2/09
23/1/09
23/1/09
15/5/07
30/6/07
7/3/07
22/3/07
GHI CH
thay th bo co ti biu s 02/CSTT ca CV s5659/NHNN-CSTT

ngy 25/06/2008
thay th Q s 371/1999/Q-NHNN1 ngy 19/10/1999
30/8/06
V/v hng dn hch ton k ton nghip v phi sinh tin t 29/8/06
V/v ban hnh ch lu tr ti liu k ton trong ngnh
Ngn hng
V/v trin khai thc hin ngh nh 131 ca chnh ph
V/v thc hin h tr li sut
V/v
Q ban hnh mc thu ph dch v thanh ton qua t chc
cung ng dch v thanh ton
Thay i ban ch o ti NHNN cn Th v phng, chng
tham nhng v ti phm trong ngnh NH
Cung cp thng tin theo yu cu ca PC16
Thng bo kin ca G-NHNNCT
Q V/v chun y vic sa i, b sung d-iu l NHTMCP
Cng Thng VN
V/v gim li sut huy ng bng ng VN
V/v cho vay mua tm tr la, go H thu nm 2010
Chn chnh H mua bn ngoi t
Q v/v ban hnh 1 s Q. Lin quan n GD ngoi t ca
cc TCTD c php H ngoi hi
15/1/06
thay th Q s 63/Q-NH2 ngy 22/03/1997
28/12/07
4/1/08
Thay th Q449/2000/Q-NHNN2 ngy 20/10/2000
14/10/09
14/10/09
30/12/05
25/1/06
26/2/10
13/4/10
6/4/10
4/5/10
23/6/10
6/7/10
8/7/10
1/7/09
24/12/07
23/6/10
23 NHNN Vit Nam
26/2009/TT-NHNN
24 NHNN Vit Nam
436/NHNN-CTH4
Thng t Q. Vic mua bn ngoi t ca 1 s tp on,TCT

nh nc
30/12/09
14/8/08
Quy dnh v vic x l tin gi, tin nghi gi trong ngnh

ngn hng.
Thay i nh k bo co li sut
25 NHNN Vit Nam
28/2008/Q-NHNN
26 NHNN Vit Nam
529/NHNN-CTH2
27 NHNN Vit Nam
528/CV-NHNN-CTH2 TB kin ca G-NHNNCT
10/8/10
28 NHNN-VN
9779/NHNN-CSTT
V/v LS huy ng bng ng vit Nam

V/v tng cng cng tc an ninh, kim tra, kim sot ni b
82/NHNN-TTGSNH.m
ti cc TCTD
Quy nh p dng LS trong trng hp t chc, c nhn rt
04/2011/TT-NHNN
tin gi trc hn ti TCTD
14/12/10
29 NHNN-VN
30 NHNN-VN
31 NHNN-VN
05/2011/TT-NHNN
32 NHNN
39/2011/TT-NHNN
33 NHNN
043/2011/TT-NHNN
34 NHNN
15/2011/TT-NHNN
35 NHNN
34/2011/TT-NHNN
36 NHNN
42/2011/TT-NHNN
37 NHNN
16/2011/TT-NHNN
38 NHNN
29/2011/TT-NHNN
39 NHNN
31/2011/TT-NHNN
40 NHNN
17/2011/TT-NHNN
41 NHNN
12/2011/TT-NHNN
42 NHNN
30/2011/TT-NHNN
43 NHNN
19/2012/TT-NHNN
44 NHNN
21/2011/TT-NHNN
30/12/09
Quy nh v thu ph cho vay ca TCTD i vi khch hng

Quy nh v kim ton c lp i vi t chc tn dng, chi
nhnh ngn hng nc ngoi.
Quy nh thi hn bo qun h s, ti liu lu tr trong
ngnh ngn hng.
Quy nh vic mang ngoi t tin mt, ng VN tin mt ca
c nhn khi xut cnh, nhp cnh.
Hng dn trnh t th tc thu hi giy php v thanh l ti
sn ca TCTD, CN NH nc ngoi; trnh t th tc thu hi
giy php VPD ca TCTD NN, T chc nc ngoi khc c
hot ng NH.
10/10/08
25/10/2008
10/8/10
10/8/10
15/12/10
12/1/11
10/3/11
10/3/11
10/3/11
10/3/11
15/12/2011 1/1/12
20/12/2011 3/2/12
Thay th TT s 20/2009/TT-NHNN ngy 9/7/2009
8/12/11
Thay th 337/1998/Q-NHNN7 ngy 10/10/1998 v 921/2005/QNHNN ngy 27/6/20005
9/1/11
28/10/2011 11/12/11
Thay th 345/1999/Q-NHNN5 ngy 5/2/1999
Quy nh vic cp TD hp vn ca cc TCTD i vi KH.
15/12/2011 15/12/2011
Thay th 286/2002/Q-NHNN ngy 3/4/2002; 886/2003/Q-NHNN

ngy 11/8/2003; 08/2006/TT-NHNN ngy 12/10/2006
Quy nh v kim sot ni b, kim ton ni b NHNNVN
17/8/2011
1/10/11
Thay th 486/2003/Q-NHNN ngy 19/5/2003
21/9/2011
4/11/11
Thay th 09/2003/TT-NHNN ngy 5/8/2003; 01/2008/TT-NHNN

ngy 10/3/2008
30/9/2011
13/11/2011
Thay th 38/2006/Q-NHNN ngy 1/8/2006.
18/8/2011
1/10/11
Thay th 03/2009/TT-NHNN ngy 2/3/2009; 11/2009/TT-NHNN

ngy 27/5/2009
31/5/2011
1/7/11
Thay th 26/2009/TT-NHNN ngy 31/12/2009
28/9/2011
1/10/11
Thay th 02/2011/TT-NHNN ngy 3/3/2011
8/6/12
11/6/12
Sa i, BS mt s iu ca TT 30/2011/TT-NHNN ngy 28/9/2011
30/8/2011
1/9/11
Quy nh an ton, bo mt cho vic cung cp dch v ngn

hng tren Internet.
Quy nh v Kim tra v x l vn bn quy phm php lut
ca NHNNVN
Quy nh v cho vay c bo m bng cm c giy t c gi
ca NHNNVN i vi TCTD.
Quy nh vic mua bn ngoi t ca Tp on kinh t, Tng
cty nh nc.
Quy nh li sut ti a i vi tin gi bng ng VN ca
TC, c nhn ti TCTD, CN NH nc ngoi.
Sa i, BS mt s iu ca TT 30/2011/TT-NHNN ngy
28/9/2011
Sa i , b sung Khon5, iu 3 Ch giao nhn, bo
qun, vn chuyn tin mt, qu, giy t c gi ban hnh
km theo Qnh s 60/2006/Q-NHNN ngy 27/12/2006
ca Thng c NHNN.
45 NHNN
46 NHNN
47 NHNN
22/2011/TT-NHNN
23/2011/TT-NHNN
24/2011/TT-NHNN
Sa i , b sung mt s iu ca Thng t s 13/2010/TTNHNN ngy 20/5/2010 ca Thng c NHNN quy nh v

cc t l m bo an ton trong hot ng ca TCTD.
30/8/2011
Thc thi phng n n gin ha th tc hnh chnh lnh vc

hot ng thanh ton v cc lnh vc khc theo NQ ca
31/8/2011
chnh ph v n gin ha th tc hnh chnh thuc phm vi
chc nng qunr l ca NHNNVN.

thnh lp v hot ng NH theo cc NQ ca chnh ph v
31/8/2011
n gin ha th tc hnh chnh thuc phm vi chc nng
qun l ca NHNNVN.
1/9/11
-Sa i im khon 2 iu 1; im 5.2 khon 5 iu 5; im 5.3

Khon 5 iu 5; Mc 5.
- Khon 3 iu 1 quy nh") T l cp tn dng t ngun vn huy
ng " ti khon 1 iu 1 thng t 19/2010/TT-NHNN ngy
27/9/2010 sa i Thng t s 13/2010/TT-NHNN ngy 20/5/2010
14/10/2011
-Thay th khon 1 iu 2 Q 1284/2002/Q-NHNN2 ngy

21/11/2002.
-Mc I phn II Qnh 457/2003/Q -NHNN ngy 12/5/2003
- Khon 1 iu 6 Qnh 30/2006/Q-NHNN ngy 11/7/2006.
- Tn iu 9 ca quy ch trong qnh s 20/2007/Q-NHNN ngy
15/5/2007.
- Khon 2 iu 9; khon 2 iu 10 Qnh 23/2007/Q-NHNN ngy
5/6/2007.
- iu 6 Qnh 38/2007/Q-NHNN ngy 30/10/2007.
-khon2,3 iu 45 Mu s TTLNH-01 thng t 23/2010/TT-NHNN
ngy 9/11/2010
14/10/2011
-Thay th im 4.1 khon 4, im 7.2,7.3,7.7 khon 7;im 8.7

khon 8, im 12.3 khon 12. thng t 06/2002/TT-NHNN ngy
23/12/2002
-Thay th khon 5, 6, 8 iu 4, khon 1,2 iu 5;im a khon 1 iu
13 Qnh 951/2003/Q-NHNN ngy 18/8/2003.
-Thay th iu 5, iu 12;iu 13; khon1 iu 15, mc 2 Qnh
787/2004/Q-NHNN ngy 24/6/2004
- Khon1 iu 4; iu 5;iu8; iu 9, khon 2,3 iu 10 qnh
1096/2004/Q-NHNn ngy 6/9/2004.
-im 10.2;10.3 khon 10 Thng t 06/2005/TT-NHNN ngy
12/10/2005.
- im 7.1;7.2 khon 7;im a, im g khon 9;khon 18, tit a,
tit cim 23.1;tit c, tit d im 23.2; im a khon 24; tit d im
57.2 im 57.3 khon 57; im a,b khon 58; tit a im 69.1 v tit a
im 69.2 khon 69, im a khon 72.
-Khon 10 iu 14; khon 1,2 iu 22; Ph lc s 01 Qnh
40/2007/Q-NHNN ngy 02/11/2007.
- Khon 5.5 khon5; im 8.2 khon 8;Quy nh " 07 ngy lm vic"
ti khon 10 v 11 Thng t 07/2007/TT-NHNN ngy 29/11/2007.
-im 10.4 khon 10; khon 16; phc 02 thng t 02/2008/TTNHNN ngy 2/4/2008.
- Khon 4, 5 iu 1 Qnh s 30/2008/Q-NHNN ngy 16/10/2008.
-Khon 1 iu 15; im b khon 2 iu 15;Quy nh "thi hn ti a
90 ngy" ti im d khon 2 iu 15; khon 3 iu 18 thng t
09/2010/TT-NHNN ngy 26/3/2010.
48 NHNN
25/2011/TT-NHNN

ngoi hi theo cc NQ ca chnh ph v n gin ha th
31/8/2011
tc hnh chnh thuc phm vi chc nng qun l ca
NHNNVN.
49 NHNN
26/2011/TT-NHNN
Thc thi phng n n gin ha th tc hnh chnh hot

ng tin t theo cc NQ ca chnh ph v n gin ha th
31/8/2011
tc hnh chnh thuc phm vi chc nng qun l ca
NHNNVN.
50 NHNN
32/2011/TT-NHNN
Sa i , b sung mt s iu ca Thng t s 11/2010/TTNHNN ngy 29/4/2011 ca NHNNVN quy nh v chm

dt huy ng v cho vay vn bng vng ca TCTD.
51 NHNN
34/2011/TT-NHNN
52 NHNN
37/2011/TT-NHNN
53 NHNN
20/2012/TT-NHNN
54 NHNN
1196/Q-NHNN
Hng dn v trnh t th tc thu hi giy php v thanh l

TS ca TCTD, CN NHNN, trnh t th tc thu hi giy php
vn phng i din ca TCTD NN, TCNN khc c hot ng
NH
Sa i thng t 17/2011/TT-NHNN quy nh v cho vay c
m bo bng cm c giy t c gi ca NHNNVN i vi
TCTD do NHNNVN ban hnh.
Sa i, BS mt s iu ca TT 14/2012/TT-NHNN ngy
4/5/2012
Li sut ti cp vn, LS TCK,LS cho vay qua m trong TT
T LNH v cho vay b p thiu ht vn trong thanh ton b
tr ca NHNN i vi cc NH
10/6/11
14/10/2011
- Thay th khon 1 iu 8 Qnh 17/2004/Q-NHNN ngy

5/1/2004.
- Khon 2 iu 10 ph lc 01,02 Qnh 689/2004/Q-NHNN ngy
7/6/2004.
-im a,b khon 3 iu 3 Qnh 845/2004/Q-NHNN ngy
8/7/2004.
- im b,c khon 6; im b,c Khon 7; Khon 14 thng t
03/2008/TT-NHNN ngy 11/4/2008.
-Khon 1 iu 7 Qnh 21/2008/Q-NHNN ngy 11/7/2008.
14/10/2011
- Thay th iu 10 Qnh 898/2003/Q-NHNN ngy 12/8/2003.

- im b khon 1 iu 8 Qnh 935/2004/Q-NHNN ngy
23/7/2004.
- Khon 2 iu 1,Ph lc 01/TTM Qnh 27/2008/Q-NHNN ngy
30/9/2008.
-im b khon 1 iu 4 thng t 06/2009/TT-NHNN ngy 9/4/2009
-Khon 5 iu 1 thng t 16/2009/TT-NHNN ngy 11/8/2009.
10/6/11
Sa i iu 3 Khon 3 iu 4
28/10/2011 12/11/11
Khon 40, khon 41, Khon 71, Khon 72 Khon 73. Thng t
30/2007/TT-NHNN ngy 5/6/2007.
12/12/11
12/12/11
Khon 3 iu 11; khon 1, khon 2 iu 31; im d khon 3, im c

khon 7 iu 21; Mu 01/NHNN-CC, Mu 06a/NHNN-CC v mu
06b/NHNN-CC.
8/6/12
11/6/12
8/6/12
11/6/12
Thay th quyt nh s 1081/Q-NHNN ngy 25/5/2012
24/9/2012
Thay th Quyt nh s 25/2008/Q-NHNN ngy 08/09/2008 ca

Thng c Ngn hng Nh nc ban hnh Ch iu ha tin mt,
xut nhp Qu d tr pht hnh, Qu nghip v pht hnh trong h
thng Ngn hng Nh nc
55 NHNN
23/2012/TT-NHNN
Quy nh v ch iu ha tin mt, giao dch tin mt
56 NHNN
02/2012/TT-NHNN.m
Thng t Quy nh tiu chun k thut kho tin v xe chuyn

25/10/2012 10/12/12
dng ca TCTD,Chi nhnh ngn hng Nc ngoi.
Thay th Quyt nh s 10/2002/Q-NHNN.m ngy 01/04/2002 ca

Thng c NHNN Ban hnh quy nh tiu chun k thut kho tin
v phng tin vn chuyn chuyn dng t chc tn dng
57 NHNN
33/2012/TT-NHNN
Quy nh cho vay li sut ngn hn ti a bng ng VN ca

TCTD, CN NH nc ngoi i vi KH vay p ng nhu 21/12/2012 24/12/2012
cu vn phc v mt s lnh vc, ngnh KT
Thay th TT s 14/2012/TT-NHNN ngy 4/5/2012; TT s

20/2012/TT-NHNN ngy 8/6/2012 (sa i, BS mt s iu ca TT
s 14/2012/TT-NHNN)
8/9/12
58 NHNN
36/2012/TT-NHNN
59 NHNN
37/2012/TT-NHNN
60 NHNN
418/Q-NHNN
61 NHNN
05/TT-NHNN
62 NHNN
19/2013/TT-NHNN
63 NHNN
20/2013/TT-NHNN
64 NHNN
31/2013/TT-NHNN
65 NHNN
32/2013/TT-NHNN
Quy nh v trang b, qun l, vn hnh v m bo an ton

hot ng ca my giao dch t ng
Quy nh cho vay bng ngoi t ca t chc TD, CN NH
nc ngoi i vi KH vay l ngi c tr
Cng b Danh mc vn bn, quy nh do Ngn hng Nh
nc Vit Nam ban hnh ht hiu lc thi hnh giai on t
ngy 01/7/2012 n ht ngy 31/12/2012
Thng t sa i, b sung mt s iu ca Quy ch phn
loi, kim nh, ng gi, giao nhn kim kh qu, qu
trong ngnh Ngn hng ban hnh
Quy dnh v mua, bn v x l n xu ca Cng ty Qun l
TS ca cc TCTD Vit Nam.
28/12/2012 3/1/13
28/12/2012 1/1/13
Thay th TT s 03/2012/TT-NHNN ngy 8/3/2012
21/02/2013 21/02/2013
16 vn bn ht hiu lc thi hnh ton b v 02 vn bn ht hiu lc

mt phn.
3/8/13
3/8/13
Sa i b sung mt s iu Q 78/2000/Q-NHNN6 ngy 6/3/2000

ca Thng c NHNN
6/9/13
15/9/2013
Quy nh v cho vay ti cp vn trn c s tri phiu c bit

9/9/13
ca Cty Qun l ti sn ca cc t chc tn dng Vit Nam.
15/9/2013
Quy nh bo co thng k p dng i vi cc on v thuc

13/12/2013
NHNN v cc t chc TD, CN NH nc ngoi.
Hng dn thc hin quy nh hn ch s dng ngoi hi
26/12/2013 10/2/14
trn lnh th Vit Nam
Thng tu Quy nh v pht hnh k phiu, tn phiu, chng
ch tin gi, tri phiu trong nc ca t chc tn dng, Chi
nhnh ngn hng nc ngoi
Thay th Quyt nh s 07/2008/Q-NHNN ngy 24/3/2008

Thng t s 16/2009/TT-NHNN ngy 11/8/2009
iu 5 Thng t s 26/2011/TT-NHNN ngy 31/8/2011
Vn bn s 5647/NHNN-CSTT ngy 29/5/2007
66 NHNN
34/2013/TT-NHNN
67 NHNN
25/2013/TT-NHNN
68 NHNN
28/2013/TT-NHNN
69 NHNN
33/2013/TT-NHNN
Thng t hng dn th tc chp thun hot ng xut khu,

26/12/2013 10/2/14
nhp khu ngoi t tin mt ca cc ngn hng c php
70 NHNN
01/2014/TT-NHNN
Thng t quy nh v giao nhn, bo qun , vn chuyn tin

mt ti sn qu, Giy t c gi
6/1/14
71 NHNN
929/NHNN-PHKQ
V/v hng dn thc hin Thng t s 01/2014/TT_NHNN

quy nh v giao nhn, bo qun, vn chuyn tin mt, ti
sn qu, giy t c gi
19/02/2014 19/02/2014
Thay th CV s 696/NHNN-PHKQ ngy 29/01/2007
05/2014/TT-NHNN
Hng dn vic m v s dng ti khon vn u t gin

tip thc hin hot ng u t gin tip nc ngoi ti
Vit Nam
12/3/14
Thay th Thng t s 03/2014/TT-NHNN ngy 25/5/04 ca Ngn

hng Nh nc hng dn v qun l ngoi hi i vi vic gp vn,
mua c phn ca nh u t nc ngoi trong cc doanh nghip Vit
Nam
72 NHNN
31/12/2013 14/2/2014
Thay th Thng t s 21/2010/TT-NHNN ngy 8/10/2010
Thng t Quy nh v vic thu, i tin khng tiu chun

12/2/13
lu thng
Thng t quy nh v x l tin gi, tin nghi gi trong ngnh
12/5/13
ngn hng
12/2/13
Thay th Q s 24/2008/Q-NHNN ngy 22/08/2008
12/5/13
Thay th Q s 28/2008/Q-NHNN ngy 10/10/2008
20/02/2014
28/4/14
Thay th:
- Q s 60/2006/Q-NHNN ngy 27/12/2006
- Q s 27/2007/Q-NHNN ngy 21/06/2007
- Q s 21/2011/TT-NHNN ngy 30/08/2011
73 NHNN
74 NHNN
Sa i b sung mt s iu ca Thng t 02/2013/TTNHNN ngy 21/1/13 ca Thng c NHNN quy nh v

phn loi ti sn c, mc trch, phng php trch lp d
09/2014/TT-NHNN
phng ri ro v vic s dng d phng x l ri ro trong
hot ng ca t chc tn dng, chi nhnh ngn hng nc
ngoi
ng k kinh doanh ca phng giao dch sau khi tin hnh
1833/NHNN-TTGSNH
i tn theo quy nh ti Thng t s 21
18/3/14
20/3/14
24/3/14
24/3/14
Bi b Ch th 04/CT-NHNN ngy 17/9/13; Thng t 12/2013/TTNHNN ngy 27/5/13; Quyt nh s 780/Q-NHNN ngy 23/4/12
DANH MC TI LIU BN NGOI HT HIU LC

TT
C QUAN BAN
HNH VB
S VB
Vn bn ca NHNN
NHNN Vit
20/2009/TT1
Nam
NHNN
2
280/TB-TGNHCT99
NHNNVN
NHNNVN
NHNNVN
NHNNVN
NHNN
NHNN
NHCT99-VP
24/2008/QNHNN
28/2008/QNHNN
60/2006/QNHNN
696/NHNNPHKQ
TN VN BN
NGY BH
NGY HT H.LC
GHI CH
Thng t quy nh thi hn bo qun h s ti liu trong ngnh

Ngn Hng
7/9/09
2/3/12
Thng bo danh mc Vn bn quy phm php lut ht hiu lc ca

Ngn hng Nh nc nm 2013
27/2/14
27/2/14
Quy nh v vic thu, i tin khng tiu chun lu thng
22/08/2008
12/1/13
Quy nh v x l tin gi, tin nghi gi trong ngnh ngn hng
10/10/08
12/4/13
27/12/2006
19/2/14
29/01/2007
18/02/2014
c thay bng CV s 929?NHNN-PHKQ

ngy 09/02/2014
Quy nh v giao nhn, bo qun , vn chuyn tin mt ti sn qu,

Giy t c gi
Hng dn Q s 60//2006/Q-NHNN ngy 27/12/2006 Ch
Quy nh v giao nhn, bo qun , vn chuyn tin mt ti sn qu,
Giy t c gi
c thay bng TT s 043/2011/TT-NHNN

ngy 20/12/2011

ngy 02/12/2013
ngy 05/12/2013
ngy 06/01/2014
05/2014/TTNHNN
Hng dn vic m v s dng ti khon vn u t gin tip

thc hin hot ng u t gin tip nc ngoi ti Vit Nam
12/3/14
28/4/14
Thay th Thng t s 03/2014/TT-NHNN ngy

25/5/04 ca Ngn hng Nh nc hng dn v
qun l ngoi hi i vi vic gp vn, mua c
phn ca nh u t nc ngoi trong cc
doanh nghip Vit Nam
09/2014/TTNHNN
Sa i b sung mt s iu ca Thng t 02/2013/TT-NHNN ngy

21/1/13 ca Thng c NHNN quy nh v phn loi ti sn c, mc
18/3/14
trch, phng php trch lp d phng ri ro v vic s dng d
phng x l ri ro trong hot ng ca t chc tn dng, chi
nhnh ngn hng nc ngoi
20/3/14
Bi b Ch th 04/CT-NHNN ngy 17/9/13;

Thng t 12/2013/TT-NHNN ngy 27/5/13;
Quyt nh s 780/Q-NHNN ngy 23/4/12
VN BN BAN HNH/B SUNG TRONG NM 2014
TT
S VN BN
M S VN
BN
TN VN BN
N V SON
THO
NGY BAN
HNH/SA
I
NGY C
HIU LC
LN SA
I
GHI CH
THNG 1
1
671/TGNHCT61
Trin khai m rng chng trnh cho vay NHCT19ng trc tin bn chng khon
KHCN
2315/2013/QQ.35.17.II
HQTNHCT35
Quy nh Bao thanh ton
7299/2013/QQuy trnh nghip v chit khu chng t

QT.SGD.03.III
TG-SGD
xut khu
003/2014/QTG-NHCT10
084/TGNHCT10
112/2014/TGQ.10.13.II
NHCT10
Sa i Biu ph dch v qua H thng

NHTMCP CT Vit Nam
2783/Q-HQT-NHCT7
CS.07.01.I
Chnh sch qun l ri ro trong hot ng

NHCT7cng ngh thng tin ti Ngn hng TMCP
QLRRH
Cng thng Vit Nam
2800/2013/QQc.01.03.I
HQT-NHCT1
7426/2013/QQT.01.04.I
TG-NHCT1
10
2749/2013/QQ.07.10.I
HQT-NHCT7
11
2788/2013/QQ.07.12.I
HQT-NHCT7
22/1/14
NHCT35 CTD,T
11/3/2013
2/10/2014
Thay th 1054/Q-HQTNHCT35 Q.35.17 ngy 26/5/10
NHCT22 SGD
27/12/13
1/11/2014
Thay th Q 3211/Q-NHCTNHCT22 - SGD ngy 24/12/2009
2/1/14
2/1/14
3/1/13
1/1/14
18/1/14
20/1/14
31/12/13
31/12/13
Quy ch tuyn dng Ngn hng TMCP

Cng thng Vit Nam
NHCT1-TCCB 31/12/13
31/12/13
Quy trnh tuyn dng Ngn hng TMCP

Cng thng Vit Nam
NHCT1-TCCB 31/12/13
31/12/13
NHCT7QLRRH
31/12/13
31/12/13
NHCT7QLRRH
24/12/13
24/12/13
Hy b ti khon vo H thng ti khon

k ton trong h thng Ngn hng TMCP NHCT10
Cng thng Vit Nam
Hng dn mt s ni dung v thu
NHCT10GTGT, TNDN trong h thng NHTMCOCT
CKT
VN
Quy nh qun l ri ro hat ng thu

ngoi trong h thng Ngn hng TMCP
Cng thng Vit Nam
Quy nh khau v ri ro hot ng trong
h thng NH TMCP Cng thng Vit
Nam
NHCT10CKT
Hng dn cho Quyt nh s

1772/2013/Q-TG-NHCT19
ngy 28/5/13
15/1/14
36
Sa i ln th 2 Quyt nh
28/2/13
12
2787/2013/QHQTQ.51.01.II
NHCT51
13
1598/TGNHCT29
Sa i Quy nh khung qun l ri ro th

NHCT51trng s kinh doanh p dng trong h
QLRRTT
thng Ngn hng TMCP Cng thng
nh gi cng tc Qun l cht lng
nm 2013 v ch o thc hin nm 2014 NHCT29-ISO
i vi cc Chi nhnh
25/12/13
25/12/13
27/1/14
27/1/14
NHCT99-VP
27/2/14
27/2/14
NHCT40DVNHT
24/1/14
24/1/14
NHCT10CKT
25/2/14
25/2/14
NHCT10CKT
1/6/2006
1/6/2006
13/2/14
13/2/14
Sa i 1739/2013/Q-HQTNHCT51 ngy13/8/2013
THNG 2
Thng bo danh mc Vn bn quy phm
php lut ht hiu lc ca Ngn hng Nh
nc nm 2013
Quy trnh tm thi thc hin Dch v np
tin v thu h cc ph qua cng thanh
ton Smartlink trn knh Ipay
V vic b sung, sa i ti khan vo H
thng ti khon k ton trong h thng
NHTMCPCT Vit Nam
Hng dn phng php tnh ton v
hch ton cc khon phi thu, phi tr
trong h thng NHCT Vit Nam
14
280/TB-TGNHCT99
15
317/2014/QQT.40.10.I
TG-NHCT40
16
297/2014/QTG-NHCT10
17
2248/CVNHCT10
18
304/2014/QQ.38.04.II
TG-NHCT38
Sa i b sung ln 37 Quy nh cp
NHCT38 truy cp v hn mc giao dch ca ngi
INCAS
s dng trn h thng INCAS, Q.38.04.II
19
228/2014/QQ.02.07.I
HQT-NHCT2
Quy nh xp hng cc n v v xp
lng i vi cc chc danh qun l ti
n v trong h thng NHTCMCPCT VN
NHCT2-LTL 5/3/14
1/1/14
20
193/2014/QQ.07.05.II
HQT-NHCT7
Quy nh khung qun l ri ro hot ng

hot ng trong h thng Ngn hng
TMCP Cng thng Vit Nam. M s
Q.07.05.II
NHCT7QLRRH
14/2/14
14/2/14
Thay th Qyt nh s 321/QHQT-NHCT7 ngy 12/3/13
21
011/2014/QQT.17.06
BKS-NHCT17
Quy trnh gim st ni b ca NHTMCP

CTVN.M s QT.17.06
NHCT17KTKSNB
2/1/14
2/1/14
Hy b Quyt nh 141/Q-BKSNHCT17 ngy 7/12/10 ht hiu

lc
22
469/2014/QQT.17.05.II
TG-NHCT7
Quy trnh gii quyt khiu ni, t co trong

NHCT17
h thng NHTMCPCT Vit Nam
28/2/14
15/3/14
Thay th QT 1127/Q - NHCT17

Quy trnh gii quyt khiu ni t
co ca NHCT, ngy 22/4/2009
23
111/2014/TGQ.10.48.I
NHCT10
Quy nh ch giao nhn, bo qun v

hch ton n ch ca NHTMCPCT Vit
Nam ti Lo
NHCT10CKT
21/1/14
21/1/14
24
162/2014/TGHD.10.19.I
NHCT10
Hng dn cng tc hu kim nghip v NHCT10k ton ca NHTMCPCT Vit Nam ti Lo CKT
21/1/14
21/1/14
37
37
25
6210/CVNHCT31
Trin khai t 1 module Qun l ti chnh NHCT31 - Ban

24/08/2011
ni b
QLDA HH
26
6540/CVNHCT31

7/09/2011
ni b
QLDA HH
27
769/TGNHCT31

15/2/2012
ni b
QLDA HH
28
951/TGNHCT31
Trin khai t 5module Qun l ti chnh NHCT31 - Ban

22/2/2012
ni b
QLDA HH
29
1412/TGNHCT31

12/3/2012
ni b
QLDA HH
30
1654/TGNHCT31

20/3/2012
ni b
QLDA HH
31
1874/TGNHCT31

28/3/2012
ni b
QLDA HH
32
2531/TGNHCT31
Trin khai t 10 module Qun l ti

chnh ni b
NHCT31 - Ban
20/04/2012
QLDA HH
33
4700/TGNHCT21
NHCT21 KDNT
3/7/12
3/7/12
34
599/TGNHCT21
NHCT21 KDNT
10/1/14
10/1/14
35
135/2014/QTG-NHCT8
36
21658/TGNHCT8
Ch o hot ng mua bn ngoi t trong

ni b h thng NHCT Vit Nam
Sa i cng vn 4700/TG-NHCT21 v
ban hnh mu biu Giy ngh mua
ngoi t giao ngay kim lnh chi kim yu
cu chuyn ngoi t
Sa i, b sung mt s ni dung trong
Quy trnh qun l h s ti sn bo m
ti B phn Qu trong h thng Ngn
hng TMCP Cng thng VN. M s
QT.08.06
Trin khai TT 28 v x l tin gi tin, tin
nghi gi trong ngnh ngn hng
37
38
NHCT8-TTKQ 10/01/2014
20/01/2014
NHCT8
18/12/2013
18/12/2013
1687/TGNHCT8
Th tc chp thun xut, nhp khu ngoi

NHCT8
t tin mt theo TT 33/2013/TT-NHNN
06/02/2014
06/02/2014
136/2014/QDQT.08.10.I
TG-NHCT8
Sa i, b sung mt s ni dung trong

Quy trnh tm thi qun l h s ti sn
m bo ti b phn qu p dng i
vi CN trin khai h thng khi to v
ph duyt tn dng .
NHCT8-TTKQ 10/1/2014
20/01/2014
39
7346/2013/QQT.17.08.I
TG-NHCT7
Quy trnh tm thi qun l hot ng kim

tra, gim st trn chng trnh qun l
NHCT17hat ng kim tra kim sot ni b (VIC)
KTKSNB
trong b my kim tra kim sot ni b
NHTMCPCTVN
16/12/13
17/12/13
Thng bo K hoch nh gi v ch o
thc hin nh gi ni b H thng QLCL NHCT29-ISO
nm 2014
11/3/14
11/3/14
S dng mu n ch quan trng mi
NHCT61
6/3/14
6/3/14
NHCT31
6/3/14
6/3/14
THNG 3
40
41
42
3457/TGNHCT29
3238/TGNHCT61
3236/TGNHCT31
Ch o trin khai nhn rng H thng

khi to v ph duyt tn dng (LOS)
Quy nh giao nhn, bo qun, vn
chuyn tin mt, ti sn qu, giy t c
gi, n ch quan trng, h s ti sn bo
m. M s Q.08.01
NHCT8-TTKQ 6/3/14
6/3/14
Thay th Quyt nh s 366/QHQT-NHCT8 ngy 16/5/11 v

1664/2012/Q-HQT-NHCT8
ngy 28/8/12
KPI Tun th ca Chi nhnh nm 2014
NHCT7QLRRH
11/3/14
1/4/14
Thay th CV 1155/HQTNHCT7+17 ngy 10/10/13 v CV

1233/HQT-NHCT7 ngy 1/11/13
265/2014/QQC.01.18.I
HQT-NHCT1
Quy ch pht trin mng li trong h

thng TMCP CTVN
NHCT1-TCCB 15/3/14
1/4/14
ngy 30/6/2010
484/TB-TGNHCT2
nh chnh quy nh xp hng cc n v

v xp lng i vi cc chc danh qun
l ti n v trong h thng Ngn hng
NHCT2-LTL 28/3/14
TMCP Cng thng Vit Nam ban hnh
km quyt nh s 228/2014/Q-HQTNHCT2 ngy 5/3/14
3427/TGNHCT7
237/HQTNHCT14
Trin khai th nghim KPI tun th ca

n v nghip v qun l CN ti TSC
Quy nh nh gi xp loi thi ua nm
2014
NHCT7QLRRH
NHCT14-Ban
T
49
292/Q-HQTNHCT23
Sa i ln th nht Chnh sch an ton

thng tin
50
602/2014/QQ.23.19.I
TG-NHCT23
51
727/2014/QQ.23.03.II
TG-NHCT23
43
238/2014/QQ.08.01.II
HQT-NHCT8
44
3421/TGNHCT7
45
46
47
48
Qui nh sao lu v dn dp d liu in

t trong h thng Ngn hng TMCP Cng
thng Vit Nam
Quy nh s dng th in t trong H
thng NHTMCPCT VN
28/3/14
11/3/14
11/3/14
17/3/14
17/3/14
NHCT23 TTCNTT
24/3/14
24/3/14
NHCT23 TTCNTT
19/3/14
19/3/14

24/5/07
NHCT23 TTCNTT
31/3/14
31/3/14

24/4/08
52
738/2014/QQT.23.05.III
TG-NHCT23
QT vn hnh h thng INCAS cui ngy
NHCT23 TTCNTT
31/3/14
15/4/14
53
4076/TGNHCT29
Ch o cng tc o lng s hi lng

ca KH nm 2014 i vi cc Chi nhnh
NHCT29-ISO
20/3/14
20/3/14
54
083/2013/QQT.47.03.I
BKS-NHCT47
55
3686/TGNHCT12
56
493/TBNHCt12
57
21491/TGNHCT1
Quy trnh tm thi v kim ton nghip v

Phng, chng ra tin v ti tr khng b
trong h thng Ngn hng TMCP Cng
thng Vit Nam
Hng dn dch v chuyn tin cho ngi
hng lnh tin bng giy t ty thn gia
cc CN NHCT Lo
12/12/2013
chuyn tin i i vi KH vng lai
58
653/2014/QQT.08.04.II
TG- NHCT8
Sa i b sung ln 1 Quy trnh xut,

NHCT8-TTKQ 24/03/2014
nhp khu TM ngoi t, M s QT.08.04.II
3428/TG59
NHCT8
60
3649/TGNHCT8
61
654/2014/QQT.08.07.I
TG- NHCT8
62
63
64
3803/TGNHCT8
12313/TGNHCT8
14481/TGNHCT8
V/v hng dn thc hin quy nh giao

nhn, bo qun, vn chuyn TM, TSQ,
GTCG, ACQT, HSTSB trong h thng
NHCT
V/v tip tc hng dn thc hin Q
238/2014/Q-HQT-NHCT8
Sa i b sung ln 1 Quy trnh qun l,
nhp, xut, tm xut h s ti sn do Tr
s chnh qun l gi ti kho chi nhnh
TP.H Ni, m s QT.08.07.I
V/v hng dn thc hin TT s
25/2013/TT-NHNN
Thu i sc du lch v nhn Sc thng
mi gi nh thu
Tm dng thu i Sc du lch v nhn
Sc thng mi gi nh thu
NHCT47-BKS 28/12/13
12/1/14
NHCT12TTVN
10/3/2014
22/3/14
NHCT12
28/3/2014
NHCT12
18/12/2013
Thay th Q s 2728/QNHCT23 ngy 10/10/11 v cc

vn bn sa i b sung i km
(1797/2013/Q-TG-NHCT23
ngy 21/6/12; 3505/2012/Q-TGNHCT23 ngy 31/12/12;
2333/2013/Q-TG-NHCT23
ngy 20/6/13; 6407/2013/TGNHCT23 ngy 20/10/13).
B sung cho 3572/TG-NHCT12

ngy 26/3/13
1
24/03/2014
NHCT8-TTKQ 10/03/2014
10/03/2014
NHCT8-TTKQ 13/03/2014
13/03/2014
NHCT8
24/03/2014
24/03/2014
NHCT8
14/03/2014
14/03/2014
NHCT8-TTKQ 5/8/2013
5/8/2013
NHCT8-TTKQ 6/9/2013
6/9/2013
7088/2013/Q-TG-NHCT12
ngy 12/12/2013
Thay th CV s 20932/TGNHCT8 ngy 05/12/2013
65
208 /2013/QQ.03.06.I
HQTNHCT3
V/v quy nh LSH, CV v nh gi iu

chuyn vn ni b p dng cho Chi nhnh NHCT3-ALCO 8/2/13
NHCT VN ti c
1/3/13
66
2388/TGNHCT3+38
NHCT3-ALCO;
V/v hng dn thc hin quy nh LSH,
NHCT3821/4/12
CV trong h thng NHCT
INCAS
23/4/12
2676/CVNHCT3
8385/CVNHCT3
013/TGNHCT3
4216/TGNHCT3
12200/TGNHCT61
13855/TGNHCT3
4038/TGNHCT3
15896/TGNHCT3
Cng vn s
033/C-TGNHCT3
024/C-TGNHCT3+6+35
621/2014/QQT.61.02.I
TG-NHCT61
V/v Hng dn mt s im lin quan

n h thng FTP
NHCT3
27/4/11
27/4/11
V/v tun th quy nh FTP
NHCT3
11/8/11
11/8/11
V/v p dng c ch pht i vi cc

trng hp sai st do li tc nghip
NHCT3
16/1/12
16/1/12
VB ch o li sut/FTP tng thi k:
NHCT3
27/3/14
28/3/14
5/8/13
8/8/13
29/8/13
3/9/13
NHCT3
15/6/12
15/6/12
Li sut mua vn i vi cc cng ty con,

NHCT3
cng ty trc thuc NHCT
30/9/13
9/10/13
Cng in v/v huy ng vn v tr li i

vi tin gi rt trc hn
NHCT3
21/6/12
21/6/12
Quy nh li sut chovay VN ngn hn
NHCT3
7/5/12
7/5/12
Quy trnh nghin cu th trng vi m
NHCT61
20/3/14
20/3/14
NHCT61
14/3/14
14/3/14
NHCT61
14/3/14
17/3/14
NHCT61
10/3/14
10/3/14
NHCT63
4/3/14
4/3/14
NHCT35+37
19/3/14
19/3/14
NHCT61
31/3/14
31/3/14
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
3739/TGNHCT61
3737/TGNHCT61
3308/TGNHCT61
3024/TGNHCT63
4101/TGNHCT35+37
Quy nh trn LSH SP tin gi BHTG k

NHCT3
hn 12 thng
Quy nh trn LSH SP tin gi BHTG k
NHCT3
hn n 6 thng
Li sut mua vn cc CTC c bit
Trin khai th im gi sn phm Vissa

Debit Sakura dnh cho khch hng Nht
Bn ti TP H Ch Minh v H Ni
Trin khai chng trnh u i cho vay
mua nh d n
S dng B cng c trc tuyn dnh cho
cn b bn l
Hng dn s dng mu hp ng tin
gi dnh cho t chc
Hng dn c cu li thi hn tr n v
gi nguyn nhm n theo TT09/2014/TTNHNN
THNG 4
83
826/2014/QTG-NHCT61
Sa i hng dn trin khai sn phm

Tin gi bo him t gi
84
85
86
87
88
89
405/2014/QHQTNHCT35
Sa i ln th hai Quy nh Chnh sch

khch hng chin lc ban hnh km
NHCT35 theo Quyt nh s 131/Q-HQTCTD,T
NHCT35 ngy 22/3/2009 v quyt nh s
671/Q-HQT-NHCT35 ngy 5/8/2011
5424/TGNHCT3
970/2014/QTGQ.61.01.I
NHCT61+18+
35
Thng bo mc u i li sut tin gi

NHCT35 i vi khch hng chin lc
CTD,T
Quy nh B mu hp ng tn dng dnh
cho khch hng c nhn, h gia nh v
NHCT61
Hng dn son tho trong H thng NH
TMCP CT Vit Nam
748/2014/QTG-NHCT10
B sung ti khon vo H thng ti khon

NHCT10k ton trong h thng Ngn hng thng
CKT
mi c phn cng thng Vit Nam
5612/TGNHCT10
5613/TGNHCT10

NHCT10CKT
NHCT10CKT
11/4/2014
14/4/14
17/4/14
25/4/14 n
21/12/14
22/4/14
22/4/14
2/4/14
2/4/14
39
14/4/14
14/4/14
90
853/2014/QQT.23.01.III
TG-NHCT13
Qui trnh qun l, sa cha v bo hnh

trang thit b CNTT. M s QT.23.01.III
NHCT23 TTCNTT
10/4/14
25/4/14
91
934/2014/QQT.23.07.II
TG-NHCT23
Qui trnh kim tra h thng in d phng
NHCT23 TTCNTT
18/4/14
3/5/2014
00
92
904/2014/QTG-NHCT38
Sa i b sung ln 38 Quy nh cp
NHCT38 truy cp v hn mc giao dch ca ngi
INCAS
s dng trn h thng INCAS, Q.38.04.II
16/4/14
21/4/14
38
93
698/2014/QQ.13.15.I
TG-NHCT13
Ni quy qun l, vn hnh cc ta nh tr

s lm vic do Tr s chnh Ngn hng
NHCT13-QTr 26/3/14
TMCP Cng thng Vit Nam qun l
26/3/14
94
468/Q-HQTNHCT16
Sa i, b sung mt s iu Quy nh s
999/Q-HQT-NHCT16 ngy 1/10/11 v NHCT16Qun l d n u t xy dng cng trnh XDCB
ca NH TMCP CT Vit Nam
19/4/14
19/4/14
95
396/Q-HQTNHCT16
Sa i Quy nh Qun l mua sm ti

sn c nh ca NH TMCP CT Vit Nam NHCT16ban hnh km theo Quyt nh s 998/Q- XDCB
HQT-NHCT16 ngy 1/10/11
19/4/14
19/4/14
Thay th cc quyt nh ban

hnh, sa i quy trnh
QT.23.01.II
Thay th 961/Q-NHC23 ngy
12/5/08; 1103/Q-NHCT23 ngy
17/4/09

28/3/10; 3260/Q-NHCT13 ngy
20/12/10; 556/Q-NHCT13 ngy
15/3/12; 1308/Q-NHCT13 ngy
15/5/12
96
5590/TGNHCT21
97
854/2014/QQ.31.04.I
TG-NHCT31
98
1066/2014/QQT.31.02.I
TG-NHCT31
99
5272/TGNHCT12+7
Thc hin ni dung TT32/2013/TT-NHNN

v Cng vn 1746/NHNN-QLNH
Q ban hnh Quy nh Qun l cn b d
n Kho d liu doanh nghip, M s
Q.31.04.I
Q sa i Quy trnh tm thi thm nh,
ph duyt v qun l tn dng trn H
thng khi to v ph duyt tn dng. M
s QT.31.02.I
chuyn tin i i vi KH vng lai
NHCT21 KDNT
07/4/2014
07/4/2014
NHCT31-VP
PMO
10/04/14
10/04/14
NHCT31-VP
PMO
29/04/14
29/04/15
NHCT12
8/4/14
1
Thay th 21491/TG-NHCT12+7
ngy 18/12/13

DMTL T4 2014

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NGN HNG TMCP CNG THNG VIT NAM

A. TI LIU BT BUC CA H THNG QUN L CHT LNG

Chnh sch cht lng

S tay cht lng

Qui trnh nh gi h thng qun l cht lng NHCT29-ISO

Thng bo K hoch nh gi v ch o thc

Qui trnh o lng s hi lng ca khch hng NHCT29-ISO

Ch o cng tc o lng s hi lng ca KH

Qui trnh xem xt, ci tin h thng qun l

Thay th quyt nh s 471/Q-HQTNHCT29 ngy 06/12/2007.

Thay th 1 s mu biu trong Quy trnh

2. KIM SOT H S TI LIU

Sa i Qui trnh kim sot cng vn, giy t

Qui trnh v ban hnh vn bn v kim sot

Chnh sa Biu mu 02 Quyt nh s

Quy nh th thc v k thut trnh by vn

Sa i, BS Quy nh th thc v k thut

BS ln 2 Quy nh th thc v k thut trnh

Chn chnh k thut trnh by vn bn & n

BS ln 3 Quy nh th thc v k thut trnh

Quy nh v son tho v ban hnh vn bn

NHCT18- Pch 15/08/06

Quy nh son tho v ban hnh vn bn iu

Quy nh ban hnh vn bn chnh sch ca

NHCT18- Pch 23/11/11

Quy nh qun l h s v qun l ti liu

Quy nh qun l v s dng con du trong h

Quy nh tm thi s dng chng trnh qun

Hng dn trin khai chng trnh

Quy nh qun l v s dng chng trnh

K hoch trin khai chng trnh qun l vn

Chn chnh vic qun l v s dng con du

Thay th Qnh s 1499/Q-NHCT99

Thay th mt phn Q 1501/Q NHCT18 (Q.18.01) v phn quy nh

S dng vn bn in t trong chng trnh

Qui nh cho vay i vi cc t chc kinh t

Quy nh sa i Quy nh cho vay i vi cc NHCT35 t chc kinh t. M s Q.35.12

Sa i ln 2 Quy nh cho vay i vi cc

Ch o cho vay mi DAT v thm quyn c NHCT35 cu li thi hn tr n.

Qui trnh cho vay theo d n u t i vi

Hng dn thc hin th im QT cp tn dng

Hng dn thc hin th im QT cp tn dng

Hng dn cp tn dng ngn hn c bo m

Hng dn cp tn dng ngn hn i vi Nh NHCT6phn phi Kinh . M s HD.06.20.I

Quy trnh chm im v xp hng tn dng

Km theo quyt nh 222/Q-HQTNHCT35 ngy 26/2/2010 v quyt nh

Thay th quyt nh s 3730/QNHCT35 ngy 22/12/2011 v

QT sa i chm im v xp hng tn dng

QT sa i chm im v xp hng tn dng

Qui trnh cho vay vn lu ng

C ch cho vay i vi cc n v thnh vin

Quy nh cho khch hng vay vn u t

CV Thc hin Quy nh cho khch hng vay

Cho vay ngoi t thanh ton hng nhp khu

Hng dn b sung cho vay ngoi t tm thi

Chng trnh cho vay xut khu nm 2010

Tho g kh khn, y mnh tn dng ngn

Sa i v hng dn thc hin mt s

Hng dn cho vay phc v nng nghip,

Sa i QT ban hnh theo Qdnh s

sa i b sung 4852/CV-NHCT35 ngy

Thay th Qnh s 1113/2012/Q-HQTNHCT35 ngy 27/04/2012 v

Hng dn CV 1422/CV-NHCT3+35 v thc