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PHIU PHNG VN
Dnh cho sinh vin trng i hc Kinh t Quc dn v Mc hi lng i vi cht lng dch v ti KTX
Gii thiu
Trong qu trnh phn u tr thnh trng i hc hin i, t ng cp khu vc v quc t, Nh trng ang
ch trng xy dng, nng cp c s vt cht vi h thng ging ng tiu chun, h thng th vin hin i cng
mt h thng cc dch v cung cp c cht lng cao.
Trong bi cnh , vic nh gi mt cch y , khch quan v cht lng ca h thng cc dch v cung cp
s gp phn hon thin, nng cao cht lng phc v sinh vin. Vi mc tiu , nhm sinh vin ca Trng ang
trin khai cuc kho st v Mc hi lng i vi cht lng dch v ti KTX .
Chng ti rt mong bn dnh thi gian tr li cc cu hi di y. Nhng kin qu bu ca bn khng ch
gip chng ti hon thnh nhim v nghin cu ra m cn gp phn quan trng trong vic pht hin nhng iu
bt cp, xut nhng gii php nhm hon thin, nng cao cht lng ca h thng cc dch v cung cp.

Phn I - THNG TIN CHUNG V NGI C PHNG VN
1. H v tn:
2. Gii tnh: Nam N 3. Qu qun: 4. Dn tc:
5. Ngnh hc: 6. Kha: 7. Tng im thi i hc:
8. Mc thu nhp hng thng: Di 2 triu ng T 2 n 3 triu ng Trn 3 triu ng
9. Bn tng thu tr ngoi KTX cha ? : thu ngoi Cha tng thu ngoi

Phn II - THNG TIN KHO ST

A. Dch v Phng
10. Bn ang s dng loi phng no? : Phng thng Phng cht lng cao
11. Trang thit b, dch v c cung cp cho phng c lm bn hi lng khng? :
C Khng ( L do: in Nc Toilet
Thit b in Internet Khc )
12. Bn nh gi mc gi thu phng trong KTX so vi bn ngoi nh th no? :
R hn Khng khc bit t hn

B. Dch v n ung
13. Bn thng xuyn n chnh u? : Canteen trong KTX Qun n ngoi
14. Bn c hi lng vi dch v n ung trong KTX khng? :
C Khng ( L do: Khng ngon Khng a dng Khng v sinh
Thi phc v cha tt Khc )
15. Bn nh gi mc gi n trong KTX so vi bn ngoi nh th no? :
R hn Khng khc bit t hn
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C. Khng gian sinh hot chung
16. Bn c thng xuyn tham gia hot ng TDTT, tnh nguyn ti sn KTX khng? :
C Khng
17. Bn c hi lng v khng gian sinh hot chung ca KTX khng
C Khng ( L do: Cht chi Qu n o Khng v sinh
Thiu trang thit b cng cng Khc )

D. Cc mi quan h
18. Bn nh gi mi quan h vi gia SV vi SV trong KTX nh th no? :
Tt Khng tt ( Mi quan h gia: Cc thnh vin trong phng
Cc phng trong KTX )
19. Bn nh gi mi quan h vi gia SV vi qun l KTX nh th no? :
Tt Khng tt ( L do: Khng thn thin Khng c trch nhim Khc )

E. Mt s vn lin quan
20. Bn c hi lng v trt t an ninh trong KTX khng? :
C Khng ( L do: Mt trm Bo v khng trch nhim B quy ri
Gi gic khng ph hp Khc )
21. Bn c hi lng v dch v Y t trong KTX khng? :
C Khng ( L do: Khm s xi Thiu thn thit b y t Khc )
22. Bn c hi lng v dch v gi xe trong KTX khng? :
C Khng ( L do: Khng an ton Thi ca nhn vin
Gi v khng hp l Khng tin li Khc )

23. Bn hy nh gi mc quan trng ca cc yu t sau i vi quyt nh thu tr trong KTX:
Khng quan trng Quan trng Rt quan trng
Cht lng phng
Gi cc dch v
Khng gian chung
Thun tin i hc
An ninh trt t
Cc mi quan h
24. Bn c quyt nh tip tc thu tr trong KTX khng? : C Khng
Xin chn thnh cm n s tham tra tr li phng vn ca bn !
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