Mangmaytinh PDF

MC LC
CPC IT Trang 1

MC LC

MC LC .................................................................................................................. 1
CHNG 1: KHI QUT MNG LAN/WAN CA CPC.................................... 6
1.1. H thng mng LAN/WAN ti C quan Tng Cng ty .................................. 6
1.1.1. H thng mng LAN .............................................................................. 6
1.1.2. H thng mng WAN ........................................................................... ..7
1.2. H thng mng LAN/WAN ti cc Cng ty in lc ...................................... 8
1.2.1. H thng mng LAN .............................................................................. 8
1.2.2. H thng mng WAN ti cc Cng ty in lc .................................... 10
CHNG 2: KIN THC C BN V MNG MY TNH ............................ 12
2.1. Login vo Domain ca h thng mng ........................................................... 12
2.2. Thay i mt khu (password) ....................................................................... 19
2.2.1. i mt khu ca User thuc Domain .................................................. 19
2.2.2. i mt khu ca User Local ............................................................... 20
2.3. Thit lp proxy trong trnh duyt web ........................................................... 23
2.3.1. Thit lp chung cho my tnh ............................................................... 23
2.3.2. Thit lp ring cho tng trnh duyt ...................................................... 27
2.4. Chia s (share) my in trong mng ................................................................ 30
2.5. Hng dn s dng Remote Desktop ............................................................ 30
CHNG 3: NHN THC V AN TON THNG TIN V BO MT ......... 37
3.1. Cch to file backup/restore d liu trn windows ....................................... 37
3.2. Cch to file Backup/Restore H iu hnh Windows .................................. 40
3.3. Ci t, cp nht, lp lch qut Virus ............................................................. 47
3.3.1. Ci t chng trnh dit Virus ............................................................. 47
3.3.2. Cc tnh nng c bn ca chng trnh ................................................. 50
3.4. Tt/bt Firewall Windows .............................................................................. 52

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CPC IT Trang 2

3.5. Trnh ly nhim virus qua USB ..................................................................... 52
CHNG 4: S DNG TI NGUYN TRN MNG LAN .............................. 58
4.1. nh x a trn mng................................................................................... 58
4.1.1. nh x a mng t ng ................................................................... 58
4.1.2. nh x a mng ch ng ................................................................ 58
4.2. D liu c nhn ............................................................................................... 59
4.3. D liu phng ban ........................................................................................... 60
4.4. D liu dng chung Software ......................................................................... 61
4.5. S dng dch v FTP ...................................................................................... 61
CHNG 5: TRUY CP WEBSITE CPC, KT NI WIFI, VPN TRN H
IU HNH WINDOWS, IOS, ANDROID .......................................................... 64
5.1. Truy cp cc ng dng trn Smartphone ...................................................... 64
5.1.1. Truy cp website CPC .......................................................................... 64
5.1.2. Kt ni Wifi ......................................................................................... 65
5.1.3. Kt ni VPN ......................................................................................... 66
5.2. Truy cp cc ng dng trn Windows ........................................................... 73
5.2.1. Truy cp Website ................................................................................. 73
5.2.2. Truy cp VPN ...................................................................................... 73
CHNG 6: S DNG EMAIL @CPC.VN, YAHOO MAIL, GMAIL ............. 87
6.1. S dng Mail CPC .......................................................................................... 87
6.1.1. Thay i password ............................................................................... 88
6.1.2. Thay i ngn ng ............................................................................... 89
6.1.3. To ch k mu .................................................................................... 89
6.1.4. Tnh nng nhn, gi, xa email thng thng ....................................... 91
6.1.5. Tnh nng tr li t ng ...................................................................... 92
6.1.6. Tnh nng s a ch ............................................................................. 92
6.1.7. Tnh nng lp lch lm vic .................................................................. 94

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CPC IT Trang 3

6.1.8. Tnh nng nh dng email ................................................................... 95
6.1.9. Chn email spam .................................................................................. 95
6.1.10. B lc email ......................................................................................... 96
6.2. S dng Yahoo Mail ....................................................................................... 97
6.2.1. To ti khon ........................................................................................ 98
6.2.2. Thay i password ............................................................................. 101
6.2.3. To ch k mu .................................................................................. 102
6.2.4. Gi, nhn email .................................................................................. 103
6.2.5. Tr li t ng.................................................................................... 104
6.2.6. Chn email spam ................................................................................ 104
6.2.7. B lc email ....................................................................................... 105
6.3. S dng Gmail .............................................................................................. 105
6.3.1. To ti khon ...................................................................................... 106
6.3.2. Thay i password ............................................................................. 108
6.3.3. To ch k mu .................................................................................. 109
6.3.4. Gi, nhn email .................................................................................. 109
6.3.5. Tr li t ng.................................................................................... 110
6.3.6. Chn email spam ................................................................................ 110
6.3.7. B lc email ....................................................................................... 110
6.3.8. Bt tnh nng IMAP, POP trn Gmail ................................................. 111
CHNG 7: S DNG MICROSOFT OUTLOOK 2010 ................................. 113
7.1. Lm quen Outlook 2010 ............................................................................... 113
7.1.1. Qun l nhiu ti khon e-mail vi MS Outlook 2010 ........................ 113
7.1.2. Mt s khi nim MS Outlook 2010 ................................................... 113
7.2. Thao tc vi MS Outlook 2010 ..................................................................... 114
7.2.1. Thm ti khon email vo chng trnh qun l email Outlook 2010 . 114
7.2.2. Gi email cho nhiu ngi nhng du tn ngi nhn ........................ 122

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CPC IT Trang 4

7.2.3. nh km file vo email ..................................................................... 123
7.2.4. Chn hnh nh vo ni dung email ...................................................... 124
7.2.5. To email tr li t ng (auto reply) ................................................. 124
7.2.6. Triu hi v sa th trt gi vi MS Outlook ..................................... 127
7.2.7. Theo di e-mail gi i ........................................................................ 129
7.3. Contact - Cng c tin ch trong Outlook .................................................... 130
7.3.1. To mt contact (thng tin lin h) ..................................................... 130
7.3.2. To Contact t email nhn ............................................................. 131
7.3.3. To Contact Group trong MS Outlook ................................................ 132
7.3.4. Chuyn danh b t Gmail vo MS Outlook 2010................................ 134
7.4. To ch k cho email .................................................................................... 137
7.4.1. Ni dung ch k email ....................................................................... 137
7.4.2. Cch to v s dng ch k trong email ............................................. 138
7.4.3. a hnh nh vo ch k .................................................................... 140
7.4.4. a Business Card vo ch k ........................................................... 140
7.5. Xc nh kch thc v lm gim dung lng hp th ............................... 141
7.5.1. Dung lng ca email ........................................................................ 141
7.5.2. Xem dung lng hp th .................................................................... 141
7.5.3. Kim tra dung lng cc th mc bng Mailbox Cleanup .................. 142
7.5.4. Lu cc tp tin nh km vo a ................................................ 143
7.5.5. Xa vnh vin cc email ra khi hp th ............................................. 143
7.6. Di chuyn hoc sao chp tin nhn vo cc th mc c nhn ...................... 144
7.6.1. Cn bn v kho lu tr ....................................................................... 144
7.6.2. Cch to cc th mc c nhn............................................................. 145
7.6.3. Di chuyn email vo th mc c nhn ................................................ 146
7.6.4. Lu tr email ra a ......................................................................... 147
7.6.5. Phn loi th ...................................................................................... 148

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CPC IT Trang 5

7.7. Outlook Calendar.......................................................................................... 151
7.7.1. To cc mc trong Calendar ............................................................... 151
7.7.2. Kim tra Calendar .............................................................................. 154
7.7.3. Chn la cch lp biu trong Calendar ............................................... 154
7.7.4. Chn cch nhc nh ........................................................................... 155
CHNG 8: GII THIU CNG NGH IN TON M MY, O HA:
DROPBOX, MEDIAFIRE .................................................................................... 157
8.1. in ton m my ....................................................................................... 157
8.2. Cng ngh o ha .......................................................................................... 158
8.3. Hng dn ngi dng ng k v s dng dch v Cloud ....................... 158
8.3.1. Dch v Dropbox ................................................................................ 158
8.3.2. Dch v Mediafire .............................................................................. 161
CHNG 9: HNG DN TRUY CP TRANG WEB CPC, CNG THNG
TIN PHP CH EVN, CNG THNG TIN NI B EVN .............................. 165
9.1. Truy cp trang web CPC .............................................................................. 165
9.2. Truy cp trang cng thng tin php ch EVN ............................................. 167
9.3. Truy cp trang Cng thng tin ni b EVN ................................................ 172

CHNG1: KHI QUT MNG MY TNH LAN/WAN CA CPC
CPC IT Trang 6

CHNG 1
KHI QUT MNG LAN/WAN CA CPC

1.1. H thng mng LAN/WAN ti C quan Tng Cng ty
1.1.1. H thng mng LAN
H thng mng LAN (mng cc b) ca c quan Tng cng ty c t chc theo
s sau:

Cc thnh phn chnh trong h thng mng LAN gm:
- My tnh PC, Laptop (Client): my tnh c nhn ca ngi dng
- My tnh ch (Server): my tnh phc v cc chc nng dng chung
- Thit b Switch: kt ni v chuyn tip thng tin gia cc thit b trong h thng
mng
- Thit b Access point: cung cp kt ni cc thit b khng dy
- Cc ph kin khc: Cp mng (ng, quang), Connector
H thng mng LAN ca c quan Tng cng ty c t chc theo m hnh hn
hp (va tp trung va phn tn). Trong , mt s my tnh PC c kt ni tp trung

CPC IT Trang 7

v phng my ch, mt s my PC khc li kt ni v Switch t phn tn ti phng
lm vic, sau Switch ti phng lm vic ny kt ni v phng my ch.
Cc my tnh PC, Laptop: c ci t h iu hnh Windows 7, Windows 8, cc
ng dng vn phng, cc chng trnh phc v SXKD ca Tng cng ty
Cc Server: c ci t h iu hnh Windows Server 2008, Windows Server
2012, cc dch v mng (DNS, DHCP, IIS...)
Cc thit b Switch ca cc hng Juniper, Nortel c bng thng kt ni
10/100/1000 Mbps
Cc thit b Access Point ca CPC c Perfomance ti a 300 Mbps, cung cp kt
ni theo chun Wi-Fi 802.11 a/b/g/n (chun 802.11b x l tc 11Mbps, chun
802.11a/g x l tc 54Mbps, chun 802.11n x l tc 300Mbps)
Cp ng c s dng kt ni cc my Client v phng my ch, tc kt
ni 10/100Mbps. Cp quang c s dng kt ni t phng my ch sang phng
truyn dn, tc 1Gbps.
1.1.2. H thng mng WAN
H thng mng WAN (mng din rng) ca Tng cng ty thc hin kt ni mng
LAN ca c quan TCT vi 11 h thng mng LAN ca 11 Cng ty in lc, 6 h
thng mng LAN ca 6 n v hu cn. Bn cnh cn kt ni vi mng LAN Cng
ty CP L Khnh Ha, Cng ty TNHH MTV L Nng, v cc n v khc trong
ton EVN. H thng mng WAN TCT c t chc theo s sau:
Cc thnh phn chnh trong h thng mng WAN gm:
- H thng mng LAN ca cc n v trong ton TCT
- Thit b Router: dng nh tuyn ng i gia cc h thng mng
- Thit b Internal Firewall: bo v tn cng v truy cp tri php t pha cc n
v
- H thng hi ngh truyn hnh: Thit b u cui (Endpoint) v thit b iu
khin trung tm (MCU)

CPC IT Trang 8

ng truyn kt ni mng WAN: H thng mng WAN ca TCT c nhiu tc
khc nhau, trong :
- Kt ni t TCT n cc Cng ty in lc i qua 2 nhnh: 1 nhnh chy ch
Multilink c tc 8Mbps (4 ng x 2Mbps), 1 nhnh c tc 1Gbps (ng
trao i si quang vi FPT)
- Kt ni n Cng ty CNTT L min Trung, Cng ty li in Cao th min
Trung: c tc 1Gbps. Cc n v hu cn cn li: tc 2Mbps.
- Kt ni vi Tp on c tc 34Mbps, vi Cng ty TNHH MTV in lc
Nng c tc 1Gbps, vi Cng ty CP in lc Khnh Ha 1Gbps (c ng d
phng 2Mbps).
1.2. H thng mng LAN/WAN ti cc Cng ty in lc
1.2.1. H thng mng LAN
H thng mng LAN (mng cc b) ca cc Cng ty in lc c t chc theo
s sau:

CPC IT Trang 9

- My tnh PC, Laptop (Client): my tnh c nhn ca ngi dng
- My tnh ch (Server): my tnh phc v cc chc nng dng chung
- Thit b Switch: kt ni v chuyn tip thng tin gia cc thit b trong h thng
mng
- Thit b Access point: cung cp kt ni cc thit b khng dy
- Internet: cung cp internet cho ngi dng trong mng
- Cc ph kin khc: Cp mng (ng, quang), Connector
H thng mng LAN ca cc Cng ty in lc c t chc theo m hnh hn
hp (va tp trung va phn tn). Trong , mt s my tnh PC c kt ni tp trung
v phng my ch, mt s my PC khc li kt ni v Switch t phn tn ti phng
lm vic, sau Switch ti phng lm vic ny kt ni v phng my ch.
Cc my tnh PC, Laptop: c ci t h iu hnh Windows 7, Windows 8, cc
ng dng vn phng, cc chng trnh phc v SXKD ca n v.
MNG LAN TI CC CNG TY IN LC
SERVERS
Accesspoint
Switch
Client Client
Client
INTERNET
Switch
Client Client

CPC IT Trang 10

Cc Server: c ci t h iu hnh Windows Server 2008, Windows Server
2012, cc dch v mng (DNS, DHCP, IIS...) v cc chng trnh phc v SXKD ca
n v nh: QLCV, FMIS, CMIS.
Cc thit b Switch c nhiu chng loi khc nhau nh: Juniper, Avaya, Cisco,
3Com, Dlink, HP c bng thng kt ni 10/100/1000 Mbps.
Cc thit b Access Point ca n v cho bng thng ti a 300 Mbps, cung cp
kt ni theo chun Wi-Fi 802.11 a/b/g/n (chun 802.11b x l tc 11Mbps, chun
802.11a/g x l tc 54Mbps, chun 802.11n x l tc 300Mbps)
H thng cp ng UTP-Cat5e c s dng kt ni cc my Client v phng
my ch, tc kt ni 10/100Mbps. Ngoi ra cp quang c s dng kt ni gia
cc khu nh lm vic li vi nhau, tc 1Gbps.
1.2.2. H thng mng WAN ti cc Cng ty in lc
H thng mng WAN ti cc Cng ty in lc c 3 hng kt ni gm:
- Kt ni v Tng Cng ty
- Kt ni ti cc in lc
- Kt ni vo mng LAN ca n v
- H thng mng LAN ca cc in lc
- Thit b Router: dng nh tuyn ng i gia cc h thng mng
- Thit b Router FTTH: kt ni internet ti n v
- Thit b Switch: dng kt ni t Router ca mng WAN vi Switch ca mng
LAN.
- H thng hi ngh truyn hnh: Thit b u cui (Endpoint) kt ni v CPC cho
cc cuc hp trc tuyn.

CPC IT Trang 11

ng truyn kt ni mng WAN: H thng mng WAN ca cc Cng ty in
lc c nhiu tc khc nhau, trong :
- Kt ni t cc Cng ty in lc v CPC i qua 2 nhnh: 1 nhnh chy ch
Multilink c tc 8Mbps (4 ng x 2Mbps), 1 nhnh c tc 1Gbps (ng
trao i si quang vi FPT)
- Kt ni t Cng ty in lc n cc in lc c tc thp nht l 2Mbps
(ng truyn thu ca nh cung cp dch v VTN, Viettel). Ngoi ra c mt s
in lc gn trong phm vi cho php n v s dng ng truyn cp quang
t ko kt ni t in lc v Cng ty in lc c tc 100/1000Mbps.
- Tng t nh h thng mng WAN ti cc Cng ty in lc nhng mng WAN
cc in lc n gin hn cng bao gm 2 thnh phn l Router, Switch dng
kt ni cc h thng mng LAN li vi nhau.
EndPoint HNTH
EX4200
PP5430
Ti Cty L
SRX650 ti Cty L
PP2430
Ti L
Srx220
ti L
Srx220
Ti L
INTERNET
FTTH
INTERNET
FTTH
PP2430
Ti L
INTERNET
FTTH
INTERNET
FTTH
2xE1
2xE1
Server
PC
Ser ver
PC
Server
PC
Server
PC
TI CC IN LC
WAN CC CNG TY
IN LC
TI CC IN LC
LAN CC CNG TY IN LC
TNG CNG TY
4Mbps
4Mbps
1Gbps

CHNG 2: KIN THC C BN V MNG MY TNH
CPC IT Trang 12

CHNG 2
KIN THC C BN V MNG MY TNH

2.1. Login vo Domain ca h thng mng
Khi my tnh ca ngi dng (Client) mi cm vo mng th n l mt my tnh
hot ng c lp, cha chu tc ng bt k chnh sch no t Domain. Vic lin kt
mt my tnh Client vi Domain (Join domain) nhm a Client tr thnh 1 thnh
vin (member) trong Domain. Sau khi lin kt thnh cng, my tnh ca ngi dng s
chu tc ng cc chnh sch t Domain a xung khi ngi dng Logon vo mng.
Lnh o TCT quy nh tt c cc my tnh Client phc v cng vic khi kt ni
vo mng u phi Join domain, p dng nht qun cc chnh sch (policy) trong h
thng.
Ch nhng ti khon c phn quyn th mi c kh nng Join domain, vic Join
domain c thc hin theo 2 cch sau:
Cch 1:
- Bc 1: Kch chut phi vo My Computer Properties Change settings

CPC IT Trang 13

- Bc 2: Chn Network ID

- Bc 3: Kch chn This computer is part of a business network; I use it to
connect to other computers at work Next

CPC IT Trang 14

- Bc 4: Kch chn My company uses a network with a domain Next Next

- Bc 5: G User name, Password, Domain name c b phn qun tr h thng
mng cung cp nh hnh minh ha

CPC IT Trang 15

- Bc 6: Thng bo xut hin tm thy Account trinhlb trong Domain
EVNCPC Yes

- Bc 7: G tn my trong Domain EVNCPC Yes

- Bc 8: Nhp li Usernam, Password, Domain 1 ln na nh bc 5 OK

CPC IT Trang 16

- Bc 9: Xc nhn li ln na Next

- Bc 10: Phn quyn cho User

CPC IT Trang 17

Trong :
- Standard account: Phn quyn ny ch cho user s dng nhng tnh nng c sn
trn my tnh, khng c ci t hay vo chnh sa cc thng s bn trong my
tnh.
- Administrator: Phn quyn ny cho php user c ton quyn qun tr my tnh
ny.
- Bc 11: Khi ng li my tnh Apply
Cch 2:
- Bc 1: Kch chut phi vo biu tng My Computer trn mn hnh Desktop,
chn Properties

CPC IT Trang 18

- Bc 2: Ti th (tab) Computer Name Change.

Tch chn vo Domain: G EVNCPC.VN
- Bc 3: Nhp Usernam v Password c qun tr h thng cp OK

CPC IT Trang 19

- Bc 4: Mn hnh thng bo Join Domain thnh cng

- Bc 5: Cui cng l khi ng my li Apply nhng thay i

Sau khi tin hnh Join Domain EVNCPC.VN thnh cng th ta tin hnh
login vo h thng. Khi my tnh khi ng xong ta bm t hp phm Ctrl + Alt
+Del khi mn hnh xut hin. Sau tin hnh nhp User v Password vo.
Ch : B phn qun tr h thng mng s cung cp Username v Password cho
ngi dng tham gia vo Domain EVNCPC.VN
2.2. Thay i mt khu (password)
2.2.1. i mt khu ca User thuc Domain
My tnh khi tham gia vo h thng Domain EVNCPC m mun i mt khu
ca User th bm t hp phm ctrl + alt + dell Kch chn Change a password

CPC IT Trang 20

Sau tin hnh nhp mt khu c v mt khu mi vo. Ch t mt khu c
tn gi nh ng thi cng c s kt hp gia k t c bit, k t s, ch hoa tng
tnh bo mt.

2.2.2. i mt khu ca User Local
User Local l User m ngi dng to ra t my tnh cc b, khi ng nhp vo
my tnh bng User Local th ch c s dng cc ti nguyn trn my tnh ch
khng c s dng cc ti nguyn trong mng Lan nh cc User thuc Domain
EVNCPC.
Mun thay i mt khu ca cc User Local thc hin cc bc sau:
- Bc 1: Kch chn Start Menu Control Panel

CPC IT Trang 21

- Bc 2: Kch chn User Accounts and Family Safety

Bng hi thoi xut hin:
- Change your account picture: Thay i nh i din cho Account
- Add or remove user accounts: Thm hoc xa Account
- Change your Windows password: Thay i mt khu Account

CPC IT Trang 22

- Bc 3: Kch chn Change your Windows password

Bng hi thoi xut hin

CPC IT Trang 23

Trong :
- Current password: Nhp mt khu hin ti.
- New password: Nhp mt khu mi.
- Confirm new password: Nhp li mt khu mi mt ln na.
Bc 4: Kch chn Change password
2.3. Thit lp proxy trong trnh duyt web
2.3.1. Thit lp chung cho my tnh
Proxy server l mt server internet lm chc nng kim sot vic truy cp internet
ca cc my khch. Proxy server hiu n gin l 1 my tnh trung gian nhn
request t bn v gi request i ti ni yu cu v nhn kt qu tr v cho bn. Cc
bc cu hnh proxy nh sau:
Bc 1: Kch chn Start Menu Control Panel

CPC IT Trang 24

- Bc 2: Kch chn Network and Internet

CPC IT Trang 25

- Bc 3: Kch chn Internet Options

- Bc 4: Bng hi thoi xut hin. Kch chn Connections Lan settings

CPC IT Trang 26

- Bc 5: Bng hi thoi xut hin

Trong :
- Automatically configuration: Chn tnh nng ny i vi h thng khng c cu
hnh Proxy server v d nh, qun c ph, internet cng cng
- Proxy server: Chn tnh nng ny i vi nhng h thng ln c cu hnh Proxy
server th mi kt ni internet c.
Address: a ch ca Proxy Server c b phn qun tr h thng cung
cp(i vi h thng mng Tng Cng ty in lc min Trung c a ch l
10.72.0.5)
Port: V d y 8080.
Bypass proxy server for local addresses: Proxy server s b qua, khng kim
tra nhng a ch c ghi trong ny. V d chng ta Bypass nhng a ch
nh: 10.*, www.cpc.vn, www.cskh.cpc.vn. C ngha l lc ta truy cp
nhng trang web ny th Proxy b qua khng kim tra m hiu l nhng a
ch ni b, gip ta truy cp nhng trang nhanh hn.

CPC IT Trang 27

Advanced: Cu hnh cc a ch c Bypass.
2.3.2. Thit lp ring cho tng trnh duyt
i vi trnh duyt Internet Explorer: M trnh duyt, chn Tool Internet
options ri lm tng t nh cc bc trn.

i vi trnh duyt Google Chrome: M trnh duyt, chn Menu Settings

CPC IT Trang 28

Tip theo chn Show advanced settings Network Change proxy settings ri
ri lm tng t nh cc bc trn

i vi trnh duyt Firefox: M trnh duyt, chn Firefox Options

CPC IT Trang 29

Bng hi thoi xut hin: Kch chn Advanced Network Settings

Bng hi thoi xut hin

CPC IT Trang 30

Nu h thng c cu hnh Proxy server kt ni Internet th kch vo Manual
proxy configuration. V d nh hnh trn my tnh mun kt ni Internet th phi t
HTTP proxy l 10.72.0.5 v Port l 8080 (a ch 10.72.0.5 l a ch do b phn qun
tr h thng t cho Server Proxy).
2.4. Chia s (share) my in trong mng
Vic chia s my in trong mng gip cho nhiu my tnh khc c th cng dng
chung mt thit b, tit kim c ti nguyn, thun tin cho vic in n.
Yu cu: My in m kt ni trc tip vi my tnh phi bt tnh nng Share th cc
my tnh khc trong mng mi kt ni c n my in . Cc bc thc hin vic
chia s my in trong mng:
- Bc 1: Thao tc ti my tnh kt ni trc tip n my in. Vo Start Menu
Devices and Printers

CPC IT Trang 31

- Bc 2: Kch chut phi vo my in chn Printer properties

- Bc 3: Ti th Sharing kch chn Share this printer OK: C th g tn gi
nh vo Share name d phn bit vi cc my in khc trong mng.

CPC IT Trang 32

Nh vy l my in c share, cc my tnh khc trong mng mun kt ni
vi my in ny th thc hin:
- Bc 1: Xem a ch IP hoc l tn my ca my tnh kt ni trc tip vi my in
. Sau kim tra xem my tnh mnh v my tnh kt ni trc tip my in c
thng mng vi nhau khng bng cu lnh ping (Ch my tnh kt ni vi my
in phi c khi ng ln).
V d kt qu kim tra s thng mng gia my tnh kt ni trc tip vi my in
c a chi IP l 10.72.8.130 hoc tn my l thanhtung-pc vi my tnh Local mun kt
ni vi my in.
Ping ti a ch ip ca my tnh kt ni trc tip my in: 10.72.8.130

Hoc Ping ti tn my (thanhtung-pc) kt ni trc tip vi my in

Hin th nh trn l 2 my tnh ny thng mng vi nhau, vic tip theo l kt
ni n my in.

CPC IT Trang 33

- Bc 2: Thao tc ti my tnh mun ni vi my in. Ti search g \\10.72.8.130
hoc \\thanhtung-pc: Lc ny s hin th ra nhng file, folder. c shared.

Hoc

- Bc 3: Kch p vo my in hp Laserjet 1320 PCL 6 TUNG c share.

CPC IT Trang 34

- Bc 4: Lc ny my tnh s t ng d tm driver, trng hp khng c driver
ca my in th bn phi tm bng tay hoc download driver tng ng vi chng
loi my in ci.

- Bc 5: Kt ni vi my in thnh cng. Sau c c th ty chnh ch mc nh
hay cc tnh nng ph hp vi nhu cu

2.5. Hng dn s dng Remote Desktop
Bc 1: Trc tin ta bt tnh nng Remote Desktop trn my tnh. Kch chut
phi vo biu tng My Computer Properties

CPC IT Trang 35

Bc 2: Kch chn mc Remote Settings

Bc 3: Ti th Remote chn nh hnh ri nhn OK

Bc 4: my tnh khc c th Remote vo c th yu cu tt Firewall trn
my tnh.

CPC IT Trang 36

Bc 5: Mun remote v my tnh khc ta vo Start All Programs
Accessories Remote Desktop Connection. Bng hi thoi xut hin:

Ti y: G a ch ip ca my tnh hoc g tn my tnh vo Computer, sau
bm Connect. Xut hin hp hi thoi g User v password vo chn OK.

Chn Yes l ta c th vo c my tnh khc t xa.

CHNG 3: NHN THC V AN TON THNG TIN V BO MT
CPC IT Trang 37

CHNG 3
NHN THC V AN TON THNG TIN V BO MT

3.1. Cch to file backup/restore d liu trn windows
S liu l vn sng cn ca chng ta. Vic mt mt s liu c nhiu nguyn
nhn, nh: ngi dng xa nhm, do virus ph hoi, do hacker tn cng, do li thit b
lu tr, ... c nhiu gii php ngn nga mt mt s liu, nhng gii php sao lu d
phng l hiu qu v gim thiu mt mt nht.
Cch lm th cng Backup d liu l copy d liu sang mt v tr khc nh:
USB, cng ngoi.Tuy nhin trong H iu hnh Windows (t phin bn Windows
7 tr i) c h tr vic Backup d liu v Restore li cc d liu mt cch n gin
c thc hin theo cc bc sau:
- Bc 1: Kch Menu Start Control Panel Windows 7 File Recovery (i vi
Windows 8) hoc kch chn Backup and Restore (i vi Windows 7)

CPC IT Trang 38

- Bc 2: Kch Set up backup

- Bc 3: Kch chn Let me choose Next

- Bc 4: Sau kch chn tng th mc quan trng hay a m bn mun
backup li

CPC IT Trang 39

Nu mun km thm 1 file image ca H iu hnh (thng l C) th tch vo
Include a system image of drivers.
- Bc 5: Xem li mt ln na qu trnh ci t v chn Save settings and run
backup.

CPC IT Trang 40

Vic phc hi d liu din ra tng t nhng vi qu trnh ngc li, ngi dng
ch cho Windows v tr lu tr d liu backup, sau h thng s phc hi li
nhng g Backup trc .
3.2. Cch to file Backup/Restore H iu hnh Windows
H iu hnh Windows 7 hay Windows 8 c sn cng c Backup v Restore
rt tt vi tc v chnh xc cao. Mt khi h iu hnh b li bn c th dng tnh
nng Restore khi phc li h thng ti thi im bn Backup h iu hnh mt
cch nhanh nht. Cc bc to file Backup H iu hnh Windows:
- Bc 1: Kch chn Menu Start Control Panel Windows 7 File Recovery
(i vi Windows 8) Hoc kch chn Backup and Restore (i vi Windows 7):

CPC IT Trang 41

- Bc 2: Kch Create a system image

- Bc 3: Bng hi thoi xut hin

Trong :
- On a hard disk: Lu file image h iu hnh ln 1 khc ca my tnh, c th
ty chn ni cha bng cch bm vo mi tn tr xung.
- On one or more DVDs: Lu file image h iu hnh ln a DVDs.

CPC IT Trang 42

- On a network location: Lu file image h iu hnh ln 1 v tr khc trong
mng.
- Bc 4: Nhn Next bt u Backup. y h iu hnh nm C

- Bc 5: Qu trnh Backup din ra

- Bc 6: Nu mun to CD/DVD lm ni cha file Backup th cho CD/DVD
trng vo a ri nhn chn Yes, nu khng chn No v nhn Close kt thc.

CPC IT Trang 43

- Bc 7: Kt qu File Backup image va to c tn l WindowsImageBackup nm
F

Vic Restore file image H iu hnh Windows theo theo chiu ngc li theo
cc bc sau:
- Bc 1: Khi ng my tnh v nhn nhanh nt F8 vo giao din Advanced
Boot Options, sau chn Repair Your Computer, nhn Enter. Hoc cho a
Windows tng ng vo v khi ng li my tnh t a sau chn Repair
your computer.

CPC IT Trang 44

- Bc 2: Nhn Next chuyn sang bc tip

- Bc 3: ng nhp user v pass (nu c) nhn OK

- Bc 4: Bm chn System Image Recovery

CPC IT Trang 45

- Bc 5: Chn Use the latest available system image hoc Select a system image
khi c nhiu file Backup ri nhn Next. y l ni cha file Image h iu hnh
Backup trc .

- Bc 6: Bm chn thi gian cn Restore ri Next

CPC IT Trang 46

- Bc 7: Nhn Next sang bc tip theo

- Bc 8: Nhn Finish v Yes xc nhn cc la chn Restore. Qu trnh Restore
din ra trong vi pht n hn chc pht (ty thuc vo dung lng file Image
ca h iu hnh).

CPC IT Trang 47

- Bc 9: Nhn Restart now khi ng li my hon thnh. Lc ny th my
tnh ca bn s c phc hi ti thi im to file Backup.

3.3. Ci t, cp nht, lp lch qut Virus
3.3.1. Ci t chng trnh dit Virus
m bo an ton d liu trn my tnh ca mnh, ngi dng cn phi ci t
chng trnh phng chng Virus. C nhiu ngun ly nhim Virus, nh: ly nhim qua
ng thit b ngoi vi (USB, CDRom,...), qua ng trao i file gia cc my tnh
trong mng LAN/WAN, qua ng download file t Internet, qua vic truy cp cc
trang Web c tch hp m c, qua ng E-mail,...
C nhiu chng trnh phng chng Virus, mi chng trnh c nhng u nhc
im khc nhau, trong ti liu ny gii thiu chng trnh Forefront Endpoint
Protection ca hng Microsoft. thc hin vic ci t chng trnh dit Virus thc
hin theo cc bc sau:
- Bc 1: Vo a SOFT VIRUS Microsoft Copy FEP2010-Client bn
32 bit hoc 64 bit ph hp vi h iu hnh ca my tnh.

CPC IT Trang 48

- Bc 2: Chy file ci t FEPInstall.exe Next

- Bc 3: Chn I accept

CPC IT Trang 49

- Bc 4: Chn Join the Customer Experienca Improvement Program Next

- Bc 5: Next Install

CPC IT Trang 50

Qu trnh ci t din ra

Khi hon thnh th chng trnh s tin hnh qut ton b my tnh ln u tin

3.3.2. Cc tnh nng c bn ca chng trnh
Lp lch qut Virus nh k: Ngoi vic c bo v theo thi gian thc, ngi
dng cng cn t lch qut virus nh k cho h thng ca mnh m bo an
ton hn:
- Ti th Settings Scheduled scan

CPC IT Trang 51

Trong :
- Scan type: Kiu qut gm Quick scan hoc Full scan.
- When: Thi gian qut.
- Around: Thi gian c th trong ngy.
- Limit CPU usage during scan to: Ti nguyn CPU cung cp cho qu trnh qut.
Chn Save changes lu li cu hnh.
Cp nht nh danh Virus mi: Cc loi Virus mi thng xuyn xut hin
hoc bin th theo hnh thc mi. C mi khi c mt loi Virus mi xut hin, th
cc hng bo mt trn th gii s a ra mt mu (hay 1 nh danh) nhn din
Virus v c gii php phng chng loi virus 1 cch thch hp. V vy cc
chng trnh Anti-Virus s thng xuyn cp nht (Update) cc nh danh Virus
mi t C s d liu (ca cc hng bo mt) trn Internet, m bo rng tt c
cc loi Virus u c phng chng mt cch hiu qu:
- Ti th Update

Qu trnh update s t ng din ra khi my tnh c kt ni Internet, v mt s l
do no m chng trnh khng t cp nht c th ta kch vo nt Update c
bn mi nht.
- Ti th Home

CPC IT Trang 52

C nhng option chn scan: Quick, full, hoc l tng a. Khi chng trnh
qut xong th ta c th xem li lch s qut v dit virus ti th history.
i vi nhng thit b ngoi vi nh USB c nguy c nhim virus cao khi ta cm
vo my tnh, kch chut phi vo thit b v chn Scan with Microsoft Forefront
Endpoint Protection.. ngn nga nguy c ly nhim virus t USB
3.4. Tt/bt Firewall Windows
Tng la (Firewall) l phn mm hoc phn cng h tr ngn chn tin tc hoc
cc phn mm c hi xm nhp my tnh ca bn thng qua mng my tnh hoc
Internet. N thc hin cng vic ny bng cch kim tra cc thng tin n t mi
trng Internet hoc mng my tnh sau s chn hoc cho php cc thng tin i
vo my tnh ca bn.
Tng la Windows i km vi H iu hnh Windows v c mc nh bt
sn. Bn khng nn tt Tng la Windows tr khi bn c mt Tng La khc
c bt. Vic tt Tng la Windows c th khin my tnh ca bn (v mng my
tnh ca bn nu c) d b tn cng. thao tc tng la th thc hin cc bc sau:

CPC IT Trang 53

- Bc 1: Kch chn Start Menu Control Panel

- Bc 2: Kch chn System and Security:

CPC IT Trang 54

- Bc 3: Kch chn Windows Firewall Turn Windows Firewall on or off

Bng hi thoi xut hin: Hnh minh ha l tnh nng Firewall c bt

CPC IT Trang 55

3.5. Trnh ly nhim virus qua USB
Virus my tnh c th gy ra tc hi nghim trng cho my tnh ca bn cng nh
bn phi i mt vi vic mt d liu quan trng. USB c xem l mi nguy c cao
virus c th ly lan t my tnh ny sang my tnh khc. Thng thng autorun.inf
tp tin c s dng thc thi m c hi khi mt thit b USB c gn vo my
tnh. USB Disk Security l phn mm chng virus USB kh hiu qu. N c th t
ng pht hin v xa virus USB trong vi giy khi bn cm thit b USB vo h thng
ca bn
Cc bn download chng trnh v v tin hnh ci t theo cc bc sau:
Bc 1: Bn la chn ngn ng OK

Bc 2: Kch chn I accept the agreement Next

CPC IT Trang 56

Bc 3: Chn Next Next

Bc 4: Kch chn Express Next

CPC IT Trang 57

Bc 5: Kch chn Install

Qu trnh ci t hon tt, giao din ngoi mn hnh nh sau:

Vi tnh nng t ng Scan virus khi cm thit b ngoi vi nh USB, cng
ngoi s gip chng ta trong vic ngn chn nhng virus xm nhp vo my tnh, gp
phn bo v my tnh c an ton.

CHNG 4: S DNG TI NGUYN TRN MNG LAN
CPC IT Trang 58

CHNG 4
S DNG TI NGUYN TRN MNG LAN

H thng my ch (Server) c s dng lu tr ti nguyn, ng dng hay
dch v dng chung cho ngi s dng trong h thng mng. C nhiu ti nguyn v
nhiu ng dng khc nhau trn Server, tuy nhin trong ti liu ny ch gii thiu mt
vi dch v in hnh v thng hay s dng.
Mi ngi dng trong mng LAN ca Tng Cng ty c 1 ti khon (Account)
ring tng ng dng ng nhp vo mng.
4.1. nh x a trn mng
4.1.1. nh x a mng t ng
Ngi qun tr h thng thit lp sn cc file script trn my ch khi ngi
dng ng nhp vo mng cc file script ny s ngm nh chy thc hin cc yu cu
do ngi qun tr thit lp cho tng ngi dng.
Th mc lu tr s liu trn server s c nh x (map) t ng theo tng
username khi ngi dng ng nhp vo h thng mng.
Khi ng nhp vo mng thnh cng my tnh ngi dng s thy 3 a mng
nh sau:
- a S: \\10.72.0.2\SOFT
- a T: \\10.72.0.2\<Tn Ban>
- a U: \\10.72.0.2\<Tn Username>
4.1.2. nh x a mng ch ng
Ngi dng trong mng cng c th nh x (map) a mng t mt my ch
no trong mng khi cn thit, cc bc thc hin t my tnh ngi dng nh sau:
Hng dn thc hin trn Windows 7

CPC IT Trang 59

- M trnh qun l file (Windows Explore) bng cch bm t hp phm Windows
+ E
- T menu chnh ca ca s Windows Explore bm Map network drive

- Ti Folder: nhp vo a ch ca my ch v th mc cn nh x theo c php
\\tn my ch\th mc
- Bm Finish tip tc
- H thng s hi v yu cu ng nhp vo my ch bng Username v Password
- Sau khi nh x a thnh cng ta c th thy a mng c nh x trn my
tnh ngi dng nh hnh di.

4.2. D liu c nhn
Mi ngi dng trong mng LAN ti CPC u c mt th mc c nhn nm trn
my ch, th mc c nhn c dung lng ti a 1GB/1 ngi dng s dng cho vic
lu tr cc d liu quan trng.

CPC IT Trang 60

Ngi dung c nhn c quyn sao chp, xa, sa d liu ton b d liu ca
mnh, mi i tng khc u b t chi khi truy cp vo th mc ny.
\\10.72.0.2\<Username>
Cc u im khi d liu c lu tr trn Server:
- An ton: do a cng ca Server hot ng theo ch RAID 5 (hot ng vi 3
a cng tr ln) nn m bo an ton khi 1 a cng b hng.
- Mi lc: do Server hot ng 24/24 nn ngi dng c th truy cp d liu bt c
lc no.
- Mi ni: Ngi dng c th ly d liu trn Server xung t bt k ni no, hay
t bt c my tnh no nu c ti khon thch hp.
4.3. D liu phng ban
Ni lu tr cc d liu ring ca Ban, ngi dng ban no th s thy d liu
ca ban khi login vo mng, th mc ny cho php cc thnh vin ca ban (v d
Ban CNTT) c quyn chp, xa, thay i d liu ca Ban mnh. Cc thnh vin ca
ban khc khng c quyn.
\\10.72.0.2\<TnPhngBan>
Danh sch <TnPhngBan> ca cc Ban trong TCT c khai bo trn Server
nh sau:
- Ban gim c: LANHDAO
- Vp cng on: VPCD
- VP ng y: VPDU
- Vn Phng CPC: VPCPC
- Ban K Hoch: BKH
- Ban T chc nhn s: BTCNS
- Ban K Thut: BKT
- Ban Ti Chnh: BKTC
- Ban Vt T: BVT

CPC IT Trang 61

- Ban Quan h quc t: BQHQT
- Ban Qun l u t: BQLDT
- Ban Kinh Doanh: BKD
- Ban Thanh Tra: BTTBV
- Ban Php Ch: BPC
- Ban QH Cng ng: BQHCD
- Ban CNTT: BCNTT
- Ban KTAT: BKTAT
- Ban Qun l thy in: BQLTD
- Ban kim tra gim st MB: BKTMBD
4.4. D liu dng chung Software
Ni lu tr cc phn mm hay cc ng dng cn thit nm trn my ch, y l
th mc dng chung cho tt c cc user khi ng nhp vo mng. Th mc ny ch c
quyn c (read only) do vy ngi dng trong mng ch c quyn sao chp d liu t
my ch xung my tnh ca ngi dng, mi hnh ng khc nh: chp ln, xa, sa
u b t chi.
\\10.72.0.2\<Software>
4.5. S dng dch v FTP
H thng mng ca Tng cng ty c ci t dch v FTP (File Transfer Protocol)
cung cp ni trao i d liu dng chung trong ton Tng cng ty. Dch v FTP
cung cp kh nng truyn ti d liu nhanh hn nhiu so vi gii php Share/Map
thng thng, tuy nhin kh nng mt an ton cng cao hn.
Ngi dng trong ton TCT truy cp vo Server 10.72.0.1 Upload hay
Download d liu. y l ni trung gian trao i d liu, v th ngi s dng
khng nn lu tr d liu c tnh lu di trn ny. dn dp bt khng gian lu tr,
ngi qun l mng c th xa bt d liu m khng cn thng bo trc.

CPC IT Trang 62

Ngi dng c th s dng Windows Explorer, Internet Explorer, hay mt
chng trnh FTP Client bt k no Upload hay Download d liu gia my tnh
ca mnh vi Server.
Danh sch a ch FTP server cung cp cho h thng mng TCT nh sau:
STT n v s dng a ch User Pass
A a ch IP, Alias s dng cho cc Ban ti CPC
1 VP CPC ftp://10.72.0.1/vpcpc vpcpc ftpvpcpc
2 VP ng y ftp://10.72.0.1/dycpc dycpc ftpdycpc
3 VP Cng on ftp://10.72.0.1/cdcpc cdcpc ftpcdcpc
4 on Thanh nin ftp://10.72.0.1/dtncpc dtncpc ftpdtncpc
5 Ban K Hoch ftp://10.72.0.1/khcpc khcpc ftpkhcpc
6 Ban Ti Chnh KT ftp://10.72.0.1/tckt tcktcpc ftptcktcpc
7 Ban K thut ftp://10.72.0.1/ktcpc ktcpc ftpktcpc
8 Ban T Chc ftp://10.72.0.1/toccpc toccpc ftptoccpc
9 Ban K thut An
ton
ftp://10.72.0.1/ktatcpc ktatcpc ftpktatcpc
10 Ban Vt T ftp://10.72.0.1/vtcpc vtcpc ftpvtcpc
11 Ban Quan H Quc
T
ftp://10.72.0.1/qhqtcpc qhqtcpc ftpqhqtcpc
12 Ban Qun l u
t
ftp://10.72.0.1/qldtcpc qldtcpc ftpqldtcpc
13 Ban Kinh Doanh ftp://10.72.0.1/kdcpc kdcpc ftpkdcpc
14 Ban Quan h Cng
ng
ftp://10.72.0.1/qhcdcpc qhcdcpc qhcd
15 Ban Qun l thy
in
ftp://10.72.0.1/qltdcpc qltdcpc ftpqltdcpc
16 Ban Cng ngh
thng tin
ftp://10.72.0.1/cnttcpc cnttcpc ftpcnttcpc
17 Ban Php Ch ftp://10.72.0.1/pccpc pccpc ftppccpc
18 Ban Kim tra gim
st mua bn in
ftp://10.72.0.1/ktgscpc ktgscpc ftpktgscpc
19 Hi ngh truyn
hnh, Ban CNTT
qun l
ftp://10.72.0.1/hnthcpc hnthcpc hnthcpc
20 Ban Thanh tra Bo
v
ftp://10.72.0.1/ttbvcpc ttbvcpc ttbvcpc

CPC IT Trang 63

B a ch IP, Alias s dng cho cc Cng ty in lc
1 Cty L k Nng ftp://10.72.0.1/pcdaknong/ pcdaknong ftpdaknong
2 Cty L k Lk ftp://10.72.0.1/pcdaklak/ pcdaklak ftpdaklak
3 Cty L Gia Lai ftp://10.72.0.1/pcgialai/ pcgialai ftpgialai
4 Cty L Kon Tum ftp://10.72.0.1/pckontum/ pckontum ftpkontum
5 Cty L Khnh Ha ftp://10.72.0.1/pckhanhhoa/ pckhanhhoa ftpkhanhhoa
6 Cty L Ph Yn ftp://10.72.0.1/pcphuyen/ pcphuyen ftpphuyen
7 Cty L Bnh nh ftp://10.72.0.1/pcbinhdinh/ pcbinhdinh ftpbinhdinh
8 Cty L Qung
Ngi
ftp://10.72.0.1/pcquangngai/ pcquangngai ftpquangngai
9 Cty L Qung
Nam
ftp://10.72.0.1/pcquangnam/ pcquangnam ftpquangnam
10 Cty L Nng ftp://10.72.0.1/pcdanang/ pcdanang ftpdanang
11 Cty L Hu ftp://10.72.0.1/pchue/ pchue ftphue
12 Cty L Qung Tr ftp://10.72.0.1/pcquangtri/ pcquangtri ftpquangtri
13 Cty L Qung
Bnh
ftp://10.72.0.1/pcquangbinh/ pcquangbinh ftpquangbinh
C a ch IP, Alias s dng cho cc n v Hu cn
1 Cty Cng ngh
thng tin LMT
ftp://10.72.0.1/cpcit cpcit ftpcpcit
2 Cng ty Th
Nghim in Min
Trung
ftp://10.72.0.1/etc etc ftpetc
3 Cng ty T vn
thit k in Min
Trung
ftp://10.72.0.1/cpec cpec ftpcpec
4 Cng ty Li in
Cao Th Min
Trung
ftp://10.72.0.1/cgc cgc ftpcgc
5 Ban QLDA in
Nng thn Min
Trung
ftp://10.72.0.1/crep crep ftpcrep
6 Ban QLDA li
in Min Trung
ftp://10.72.0.1/npmu npmu ftpnpmu
7 Vin iu dng
LMT
ftp://10.72.0.1/ccpc ccpc ftpccpc

CHNG 5: TRUY CP WEBSITE CPC, KT NI WIFI, VPN TRN H IU
HNH WINDOWS, IOS, ANDROID
CPC IT Trang 64

CHNG 5
TRUY CP WEBSITE CPC, KT NI WIFI, VPN TRN H
IU HNH WINDOWS, IOS, ANDROID

5.1. Truy cp cc ng dng trn Smartphone
5.1.1. Truy cp website CPC
a. H iu hnh iOS
truy cp vo website ca cpc ti a ch http://www.cpc.vn t cc thit b
IPhone, IPad chy h iu hnh iOS nh sau:
- Cho thit b kt ni mng khng dy (wifi) hoc bt ch 3G
- M trnh duyt web safari
- Ti a ch ca trnh duyt g mt trong cc tn sau: http://www.cpc.vn, hoc
cpc.vn truy cp vo trang web ca Tng Cng ty.
b. H iu hnh Android
truy cp vo website ca cpc ti a ch http://www.cpc.vn t cc thit b di
ng chy h iu hnh Android nh sau:
- Cho thit b kt ni mng khng dy (wifi) hoc bt ch 3G
- M trnh duyt web Internet hoc Chrome

CPC IT Trang 65

5.1.2. Kt ni Wifi
H thng mng khng dy (Wifi) ca Tng Cng ty c thit lp bi 2 tn truy
cp cho ton h thng wifi l:
- Tn truy cp GUEST (Internet Only): Truy cp 1 hng (truy cp ra Internet)
- Tn truy cp CPC (LAN-Internet): Truy cp 2 hng (truy cp vo mng LAN
v Internet).
a. H iu hnh iOS
kt ni mng wifi ca Tng Cng ty ngi dng thc hin cc bc nh sau:
- Bt (on) ch wifi trn cc thit b di ng trn Ipad, Iphone
- Chn tn truy cp (c 2 tn l: GUEST v CPC)
- Nhp vo mt m (password) ca tn truy cp, trong
- Mt m truy cp vo tn GUEST (Internet Only): cpc123457
- Mt m truy cp vo tn CPC (LAN-Internet): evncpc12345
b. H iu hnh Android
kt ni mng wifi ca Tng Cng ty ngi dng thc hin cc bc nh sau:

CPC IT Trang 66

- Bt (on) ch wifi trn cc thit b di ng trn Android
- Chn tn truy cp (c 2 tn l: GUEST v CPC)
- Nhp vo mt m (password) ca tn truy cp, trong
- Mt m truy cp vo tn GUEST (Internet Only): cpc123457
- Mt m truy cp vo tn CPC (LAN-Internet): evncpc12345
5.1.3. Kt ni VPN
kt ni VPN t cc thit b di ng nh Ipad, Iphone, Smartphone, vo h
thng mng ca Tng Cng ty cn phi tha cc iu kin sau:
- Thit b di ng c h tr Wifi hoc 3G
- H iu hnh trn cc thit b c h tr tnh nng VPN
a. H iu hnh iOS
kt ni VPN vo mng LAN CPC cc thit b di ng Ipad, Iphone phi tha
cc iu kin sau:
- Thit b c h tr wifi, 3G
- H iu hnh iOS t version 4.0 tr ln
Hng dn kt ni VPN trn IPhone 4
- To kt ni
Cho thit b kt ni mng khng dy (wifi) bng cch:
Bm Home \ Settings \ Wi-Fi \ Bt On
Ti Settings \ General \ Tm n chc nng VPN
Bm Add Configuration
Chn th PPTP v khai bo mt s thng tin sau:
Description: t tn gi nh, y ti t l VPN CPC
Server: nhp vo a ch l vpn.cpc.vn
Account: nhp vo ti khon c quyn kt ni vpn ( y ti nhp ti khon:
daotao)
RSA SecurID: mc nh

CPC IT Trang 67

Password: nhp mt m ca ti khon c quyn kt ni vpn
Encryption Level: None
Send All Traffice: bt on
PROXY: chn Off
Bm Save lu li cu hnh

- Kt ni VPN
kt ni VPN bm chn vo tn VPN CPC
Ti chc nng VPN bt On kt ni

CPC IT Trang 68

- Kim tra sau khi kt ni
Kt ni thnh cng, chng ta thy c biu tng VPN nm trn thanh menu
kim tra thng tin kt ni VPN bm vo Status xem

Hng dn kt ni VPN trn IPad 4
- To kt ni
Cho thit b kt ni mng khng dy (wifi) bng cch:
Bm Home \ Settings \ Wi-Fi \ Bt On
Ti Ci t \ Ci t chung \ Tm n chc nng VPN
Bm thm cu hnh
Chn th PPTP v khai bo mt s thng tin sau:
M t (Description): t tn gi nh, y ti t l VPN CPC
My ch (Server): nhp vo a ch l vpn.cpc.vn
Ti khon (Account): nhp vo ti khon c quyn kt ni vpn ( y ti nhp
ti khon: daotao)
RSA SecurID: mc nh Off
Mt khu (Password): nhp mt m ca ti khon c quyn kt ni vpn

CPC IT Trang 69

Mc m ha (Encryption Level): chn None
Gi ht lu lng (Send All Traffic): bt on
PROXY: chn tt (Off)
Bm Lu (Save) lu li cu hnh va khai bo

- Kt ni
Ti giao din chnh Ci t \ chn VPN \ Bt On
Thit b s t ng kt ni VPN
Sau khi kt ni thnh cng chng ta c th thy ngay biu tng VPN nm trn
thanh menu

CPC IT Trang 70

Bm Tnh trng (Status) xem thng tin

b. H iu hnh Android
Di y l hng dn kt ni VPN t in thoi Smartphone LG G2 chy h
iu hnh Android version 4.4.2.
- To kt ni
M in thoi Smartphone
Cho thit b kt ni mng khng dy (Wifi)
Bm vo biu tng Apps

Vo Settings
Bm chn Networks \ Tethering & networks

CPC IT Trang 71

Bm chn VPN
Bm chn Add VPN network
Khai bo cc thng tin lin quan nh sau:
Name: nhp tn bt k, y ti nhp tn gi nh l VPN
Type: chn kiu truy cp l PPTP
Server address: nhp a ch vpn l: vpn.cpc.vn
DNS search domains: nhp evncpc
Bm Save lu li cc thit lp VPN

Cc chc nng khc mc nh

CPC IT Trang 72

- Kt ni
kt ni VPN, bm vo biu tng VPN va thit lp
Username: nhp ti khon c quyn kt ni VPN
Password: nhp mt m ca ti khon
Bm Connect kt ni VPN

Kt ni thnh cng
Ping test kim tra cc Server

CPC IT Trang 73

5.2. Truy cp cc ng dng trn Windows
5.2.1. Truy cp Website
truy cp vo website ca cpc ti a ch http://www.cpc.vn t my tnh bn
hay my tnh xch tay chy h iu hnh windows 7, windows 8, bn thc hin:
- Kt ni internet
- M trnh duyt web Internet, Chrome, Firefox, Opera
5.2.2. Truy cp VPN
Khi LNH O hay CBCNVC i cng tc xa mun kt ni VPN vo
mng ni b ca Tng Cng ty in lc min Trung trao i thng tin th lm
theo hng dn nh sau y.
C 2 cch kt ni vo mng Lan ca Tng cng ty:
- Kt ni bng Windows: Cho php kt ni mt my tnh vi 1 ti khon.
- Kt ni bng phn mm VPN Client: Cho php kt ni nhiu my tnh vi 1 ti
khon.
a. To kt ni VPN s dng Avaya VP N Clie nt
Ci t Avaya VPN client
- Vo a mng SOFT VPN Copy bn ci t 32bits hoc 64 bits tng
thch vi my tnh.
- Chy file ci t AVC32-10.05.150.exe bn tng thch vi h iu hnh 32bits
hay 64bits.
- Bm Next tip tc.

CPC IT Trang 74

- Bm I accept the terms in the license agreement.
- Bm Next tip tc.
- Bm chn chc nng Always trust software from Avaya Inc.
- Bm Install tip tc ci t.

- Bm Install tip tc.
- Bm Finish hon tt qu trnh ci t.

CPC IT Trang 75

Cu h nh Avaya VPN client
- Chy chng trnh va mi ci t c tn Avaya VPN Client

- Bm Profile Wizard:
Profile Name: t tn gi nh.
Description (Optional): t tn m t.
- nh du chn vo chc nng Global Profile, nu chc nng ny b m
khng cho chn, ta c th b chn chc ny ny.

CPC IT Trang 76

- Bm Next tip tc.
- Bm chn IPSec Tunnel.

- Bm Next tip tc.
- Destination: Nhp vo a ch IP ca VPN Router l: vpn.cpc.vn:

- Bm Next tip tc.
- Bm chn Username and Password

CPC IT Trang 77

- Bm Next tip tc.
Enter your User Name: Nhp ti khon kt ni vpn.
Enter your Password: Nhp mt m ca ti khon kt ni vpn.

- Bm Next tip tc.
- Bm chn Yes, I have a Group ID and Group Password
Group ID: Nhp tn vpnclient
Group Password: Nhp pass l vpnclient

CPC IT Trang 78

- Bm Next tip tc.
- Bm No, I do not want to dialup first:

- Bm Next tip tc.
- Bm chn No, I do not want to launch applications.
- Bm chn I will not define a failover profile.
- Bm chn Active Keepalives (Dead peer detection).

CPC IT Trang 79

- Bm Next tip tc.
- Bm Finish kt thc cu hnh.

- Kt ni thnh cng:

CPC IT Trang 80

- Bm chn Accept/Close ng hp thoi thng bo.
- Ki m tra sau khi kt n i thnh cng:

b. To kt n i VPN t Windows 7
- Bm phi chut vo biu tng Network ngoi mn hnh chn Properties.
- Bm chn Setup a new connection or network.
- Bm chn connect to a workplace.

CPC IT Trang 81

- Bm Next tip tc.
- Bm chn Use my Internet connect (VPN).

- Internet address: Nhp vo a ch VPN l: vpn.cpc.vn.
- Destination name: t tn gi nh.

- Bm Next tip tc.
- Ti User name: Nhp vo ti khon kt ni VPN.

CPC IT Trang 82

- Ti Password: Nhp vo mt m ca ti khon trn.
nh du chn vo chc nng Remember this password (chc nng ny cho
php lu li mt m ca ti khon, khi kt ni vpn ti khon ny khng cn phi nhp
li mt m)
- Ti Domain: nhp vo tn domain l EVNCPC

- Sau khi khai bo y cc thng tin, cui cng ta bm nt Connect bt u
kt ni VPN.

c. To kt n i VPN t Windows 8
- Bm phi chut vo biu tng Network ngoi mn hnh chn Properties.
- Bm chn Setup a new connection or network.

CPC IT Trang 83

- Bm chn Connect to a workplace.

- Bm Next tip tc.
- Bm chn Use my Internet connect (VPN).

- Internet address: Nhp vo a ch vpn gateway l: vpn.cpc.vn
- Destination name: Nhp vo tn gi nh.

CPC IT Trang 84

- Bm Create ng to biu tng kt ni vpn.
- Thay i mt vi ty chn sau khi to biu tng kt ni vpn
- Giao din kt ni ca Windows 8 s hin ra nh hnh di:

- Bm chn tn m bn t.
- Bm Connect kt ni.

CPC IT Trang 85

- Windows yu nhp vo ti khon vpn kt ni.
Trc ti khon ta tin hnh nhp vo domain ca h thng l EVNCPC theo
dng: EVNCPC\ti khon vpn

- Bm OK kt ni
- Tin trnh ang kt ni vpn

CPC IT Trang 86

- Kt ni thnh cng

Sau khi kt ni vpn vo mng ca Tng cng ty thnh cng, my tnh ca
ngi dng c th trao i thng tin ni b vi tt c cc Cng ty in lc trc thuc
Tng cng ty trao i thng tin, truyn ti d liu.

CHNG 6: S DNG EMAIL @CPC.VN, YAHOO MAIL, GMAIL
CPC IT Trang 87

CHNG 6
S DNG EMAIL @CPC.VN, YAHOO MAIL, GMAIL

6.1. S dng Mail CPC
Mail Zimbra l gii php email m ngun m hng u cho cc doanh nghip,
nh cung cp dch v, cc t chc gio dc v chnh quyn. Gii php Zimbra c
nhng u im sau:
- i vi ngi qun tr:
ng tin cy hn: Thc hin di chuyn, sao lu v phc hi hp th c nhn
hoc nhm nhanh hn.
D bo tr: D tch hp vi Microsoft Active Directory.
Tnh d m rng: Kh nng tch hp web services vi cc ng dng ca doanh
nghip.
Tt c trong mt: Tch hp trnh duyt chng virus v th rc.
- i vi ngi dng:
Cung cp cc cng c tm kim, lch biu, chia s
Tnh linh hot v mm do: Bn c th s dng Web client, Microsoft Outlook
Duy tr trng thi kt ni: H tr cc thit b di ng
La chn t do: H tr cc thit b Windows, Linux, Apple
- Nhng li ch khc:
Chi ph u t cho h thng gim
Kh nng sao lu email box trc tuyn d dng
Giao din thn thin, d s dng
S dng cc trnh duyt nh Internet Explorer, Google Chrome, Fire Fox vo
a ch mail.cpc.vn, ng nhp vo web mail bng cch s dng user/password ca
bn.

CPC IT Trang 88

Trc khi s dng, bn c th thit lp mt s ty chnh trn mail CPC ph
hp vi mi trng s dng ca mnh.
6.1.1. Thay i password
Mt trong nhng vic cn lm u tin khi s dng mt email mi l thay i mt
khu ban u. thay i mt khu, bn vo Tab Ty chn, chn Thay i mt
khu, nhp password c, nhp password mi, xc nhn password mi v bm Change
password.

CPC IT Trang 89

6.1.2. Thay i ngn ng
Bn cnh , bn c th la chn ngn ng hin th trong email, vo Tab Ty
chn\Tng quan, ti mc Ngn ng, chn ngn ng thch hp.

6.1.3. To ch k mu
Trong qu trnh son tho email, c nhng thng tin lun lp li trong mi email.
l cc thng tin lin quan n ngi gi nh h tn, cng ty, phng ban, chc v,
s in thoiVi ch k mu, bn s ch thit lp cc thng tin ny mt ln duy nht.
Sau , s dng n cho cc email c son tho sau ny. Bn c th to ra ch k
mu bng cch thc hin cc thao tc sau: vo Tab Ty chn\Mail, chn Ch k, ti
mc Tn, bn t tn cho ch k. y, tn l Ch k #1. Sau , bn la chn s
dng ch k #1 cho New Messages v Tr li v chuyn tip.

CPC IT Trang 90

Sau , thc hin to mt email mi, trong email mi, ti Tab Ch k, chn Ch
k#1 mi to ra. Ch k s c to ra trong email.

CPC IT Trang 91

6.1.4. Tnh nng nhn, gi, xa email thng thng
Trn thanh menu ngang, chn Mi thc hin to mt email mi

Bn cn nhp y thng tin trc khi gi email:
- Gi ti: a ch email ca ngi nhn
- Cc: gi email cho mt ngi nhn khc (ty chn)
- Bcc: nhng ngi nhn c email trong mc Gi ti v Cc s khng thy c
email c gi n cho ngi nhn trong mc Bcc
- Ch : son ch cho email
- Sau son ni dung cho email
- Nu bn cn gi mt s tp tin nh km trong email, chn Thm tp tin nh
km. Hp thoi Tp tin nh km hin ra, bn click vo Chn tp. Hp thoi
Open xut hin, bn chn tp tin mun nh km v click ok. Quay li hp thoi
Tp tin nh km, bn chn nh km. Nh vy, bn thm c tp tin vo
email.

CPC IT Trang 92

- Sau khi hon thnh cc bc trn, bn chn Gi tin hnh gi email
6.1.5. Tnh nng tr li t ng
Tnh nng ny cho php bn tr li email theo mu thng tin c chun b
trc. thc hin tnh nng ny, bn vo Tab Mail, ti mc Nhn thng ip, chn
Gi thng ip t ng hi m. Sau , bn nhp ni dung tr li t ng vo, thit
lp thi gian cho php tr li t ng. Sau chn Lu li

6.1.6. Tnh nng s a ch
mn hnh lm vic chnh, bn chn Tab S a ch xem cc a ch lin h.
S a ch c phn loi theo th t ABC do rt d cho vic qun l v lin h khi
cn.

CPC IT Trang 93

Khi bn cn thm mt Contact c th no , bn vo tab S a ch, mc Lin
h, chn Mi, mn hnh hin th nh sau:

Sau khi bn cung cp y cc thng tin, chn Lu li lu Contact mi ny.

CPC IT Trang 94

6.1.7. Tnh nng lp lch lm vic
s dng tnh nng ny, bn chn Tab Lch. T y, bn c th to ra cc lch
lm vic mi hay cc cuc hn.

Bn chn Mi to lch cho mt cuc hn mi.

Sau khi cung cp y cc thng tin cn thit cho cuc hp, nhn Lu v ng
lu li thng tin ny. H thng s gi email n nhng ngi tham d cuc hp
(trong Ngi tham d) thng bo thi gian, a im, ni dung cuc hp. Tnh
nng ny s gip cho nhng ngi t chc cuc hp d dng gi thng bo n cc
thnh phn tham d.

CPC IT Trang 95

6.1.8. Tnh nng nh dng email
Bn c th nh dng li email trc khi son tho nh nh dng font, kch c
ch, mu sc.. bng cch vo Tab Ty chn, mc Mail\Son tho. Ti y, bn c th
ty chnh font, mu sc v thit lp mt s ty chnh khc nh t ng lu bn nhp,
lu mt bn sao vo th mc Th gi

6.1.9. Chn email spam
Bn cnh cc tnh nng c trnh by nh trn, i khi bn c th nhn nhiu
email t mt trang web qung co hoc cc email cha cc thng tin c hi. Lc ny,
bn cn thit lp spam email chn cc email . thit lp spam email, bn vo
Tab Ty chn, chn Mail, vo mc Spam mail Options, bn nhp vo a ch email
gi th rc v chn Thm. Sau chn Lu li.

CPC IT Trang 96

6.1.10. B lc email
Mt cng c khng km phn quan trng c s dng qun l email l B
lc th. Vi B lc th, bn c th thc hin cc thao tc vi mt s i tng email
nht nh. V d, nh du tt c email c gi t mt c nhn no hay chuyn tip
email n mt ngi khc nu email c ni dung cha t qung co thc
hin chc nng lc th, vo Tab Ty chn, chn Mail\B lc th, chn B lc mi,
ti ca s Thm b lc, bn thc hin cu hnh cho b lc. V d, cu hnh cc email
nhn c c ni dung cha t test s c nh du c mu . Sau chn ng
.

Thc hin kim tra bng cch gi email c ni dung cha t test. Lc ny,
email nhn c s nh du mu .

CPC IT Trang 97

6.2. S dng Yahoo Mail
a ch yahoo.com.vn hoc yahoo.com hoc vn.yahoo.com u c. Vo biu tng
ng nhp, nhp thng tin user/password ti khon Yahoo Mail.

CPC IT Trang 98

Sau khi ng nhp thnh cng, chn biu tng Mail ct bn phi s xut hin
hp thoi email ca bn.

Nu cha c ti khon Gmail, bn c th ng k mt ti khon Yahoo Mail min
ph.
6.2.1. To ti khon
Bn thc hin ng k ti khon Yahoo Mail theo cc bc sau: vo trang web
Yahoo, chn tab Mail

CPC IT Trang 99

Chn To ti khon

Nhp thng tin ng k bao gm h, tn, tn email, email s dng l yahoo.com
hay yahoo.com.vn, thng tin s in thoi Yahoo gi m xc nhn, ngy thng nm
sinh v chn To ti khon

CPC IT Trang 100

Chn Gi SMS

Yahoo s gi m xc nhn qua tin nhn SMS, bn nhp m xc nhn v chn Gi
m. Mt thng bo xut hin bo bn to ti khon email thnh cng, bn chn Bt
u ng nhp vo ti khon email va to.

CPC IT Trang 101

thc hin thay i password ti khon Mail Yahoo, bn vo biu tng hnh
rng ca gc trn bn phi, chn Ci t. Ti ca s Ci t, chn Ti khon ct
bn tri v chn thay i mt khu ti ct bn phi.

CPC IT Trang 102

Ti ca s Change your password, bn nhp password mi vo. Password nn
c ch hoa, ch thng, k t c bit v s tng tnh an ton cho ti khon email.
Sau khi nhp xong, nhn Continue s xut hin thng bo bn thay i password
thnh cng.

6.2.3. To ch k mu
thc hin to ch k mu, bn vo biu tng hnh rng ca, chn Ci t,
chn Vit email ti ct bn tri. Ti mc Ch k, la chn Hin ch k dng vn
bn y . Ti y, bn thc hin nhp cc thng tin c nhn lin quan nh h tn,
chc v, s in thoi, Cng ty. Sau chn Lu.

CPC IT Trang 103

kim tra ch k mu, chn Vit th, trong th mi s c thng tin v ch k
mu to.

6.2.4. Gi, nhn email
thc hin to email mi, bn vo Vit th, ti mc n, bn nhp tn ngi
nhn; ti mc CC, bn nhp tn ngi bn mun CC; ti mc BCC, bn nhp tn
ngi bn mun BCC; ti mc Tiu , bn nhp tiu cho email. Sau , bn nhp
ni dung email pha trn ch k mu. Nu bn mun nh km tp tin cho email, bn
chn biu tng hnh kp ghim gn phm Gi. Sau , chn tp tin bn mun nh
km. Kim tra li thng tin email v chn Gi.

CPC IT Trang 104

Cc th c gi n email ca bn s nm trong Hp th n. Trong trng
hp bn c xc nhn l th c gi cho bn nhng khng tm thy th trong
Hp th n. Lc ny, th ca bn c th nm trong mc Th rc.
6.2.5. Tr li t ng
Mail Yahoo cho php bn tr li email t ng theo ni dung son sn.
thc hin tr li email t ng, bn vo biu tng hnh rng ca, chn Ci t, trong
ca s Ci t, chn Tnh nng tr li t ng, nhp thi gian cho php tr li t
ng v ni dung tr li t ng, sau chn Lu.

chn email spam, bn vo biu tng hnh rng ca, chn Ci t. Trong
ca s Ci t, chn a ch b chn, ti mc Thm a ch, nhp email cn chn,
chn Chn v Lu.

CPC IT Trang 105

6.2.7. B lc email
to b lc email, bn vo biu tng hnh rng ca, chn Ci t. Trong ca
s Ci t, chn B lc, chn Thm, nhp tn b lc v cc nguyn tc lc email nh
da trn ngi gi, ngi nhn, tiu , ni dung email. Sau chn Lu v chn
Lu mt ln na ti ca s Ci t.

6.3. S dng Gmail
a ch Gmail.com, s dng user/password ca bn ng nhp. Nu cha c ti
khon Gmail, bn c th ng k mt ti khon Gmail min ph.

CPC IT Trang 106

6.3.1. To ti khon
to ti khon Gmail, bn thc hin cc bc sau: vo trang web Gmail, chn
To mt ti khon

Bn nhp cc thng tin cn thit nh h tn, tn email, mt khu, s in thoi,
m xc nhn Sau chn Bc tip theo

CPC IT Trang 107

Chn Tip tc Gmail gi m xc nhn n s in thoi ca bn

Nhp m xc minh t tin nhn SMS v chn Tip tc. Chn Bc tip theo ti
mc Hin th. Mt thng bo cho bit bn to ti khon Gmail thnh cng, bn
chn Tip tc n Gmail ng nhp vo ti khon Gmail mi to.

CPC IT Trang 108

thay i password, bn chn biu tng hnh rng ca, sau chn Ci t,
chn Ti khon v nhp. Trong mc Thay i ci t ti khon, chn Thay i mt
khu.

Ti ca s Thay i mt khu ca bn, nhp mt khu hin ti, nhp mt khu
mi, xc nhn mt khu mi v chn Thay i mt khu,

CPC IT Trang 109

6.3.3. To ch k mu
to ch k mu, chn Ci t, chn Tab Chung, la chn thm ch k mu
v nhp ni dung cho ch k mu

6.3.4. Gi, nhn email
to mt email mi, bn chn Son. Trong Hp th mi, ti mc Ti, bn
nhp tn ngi nhn; ti mc CC, bn nhp tn ngi bn mun CC; ti mc BCC,
bn nhp tn ngi bn mun BCC; nhp tiu email vo phn ch , sau nhp
ni dung email trn phn ch k mu. Nu bn mun nh km tp tin cho email, bn
chn biu tng hnh kp ghim gn phm Gi. Sau , chn tp tin bn mun nh
km. Kim tra li thng tin email v chn Gi.

CPC IT Trang 110

6.3.5. Tr li t ng
tr li email t ng vi ni dung c son sn, bn vo phn Ci t, chn
Chung. Ti mc T ng tr li th, chn Bt t ng tr li th. Sau , nhp cc
thng tin nh thi gian cho php t ng tr li th, ch v ni dung th.

thc hin chn email spam, bn chn email mun nh du spam, sau chn
biu tng Bo co spam. Email c la chn s c chuyn n Th rc v
nhng email tip theo c gi t a ch c nh du s khng xut hin trong Hp
th n na.

6.3.7. B lc email
thc hin to b lc, bn vo Ci t, chn B lc, chn To b lc mi.

CPC IT Trang 111

Ti ca s mi, nhp cc thng tin cn thit cho b lc nh lc thng tin ngi
gi, ngi nhn, lc theo ch , theo ni dung, c cha tp tin nh km hay khng
Sau chn To b lc vi tm kim ny, chn thao tc thc hin vi cc email tha
yu cu ca b lc nh Gn du sao, sau chn To b lc

Thng tin v b lc mi to nh sau:

6.3.8. Bt tnh nng IMAP, POP trn Gmail
Mt trong s cc tnh nng cn thit lp trong Gmail l khi s dng Outlook
qun l Gmail, bn cn bt tnh nng IMAP, POP thc hin ng b gia ti khon
email trn server ca Gmail v ti khon email trong chng trnh Outlook. thc
hin iu , trong mc Trng thi chn Bt chc nng ti POP cho tt c cc th;
trong mc Khi truy cp th bng POP chn gi bn sao ca Gmail trong hp th
n. iu ny m bo khi ci t li Outlook m cha sao lu email, email ca bn
vn cn c lu trn Server ca Gmail. Bn cnh , trong mc Truy cp qua IMAP
chn Bt IMAP nu bn mun s dng giao thc ly email l IMAP.

CPC IT Trang 112

CHNG 7: S DNG MICROSOFT OUTLOOK 2010
CPC IT Trang 113

CHNG 7
S DNG MICROSOFT OUTLOOK 2010

7.1. Lm quen Outlook 2010
Ngy nay, vi s pht trin bng n ca cng ngh, tt c cc nhu cu t hc tp,
gii tr, lm vic. cn s h tr ca cc ng dng cng ngh. Vic trao i qua th
in t tr thnh mt hnh thc ph bin, Microsoft Outlook 2010 l mt chng trnh
gip bn d dng qun l cc ni dung th in t, lch hn v cng vic. Vi
Microsoft Outlook 2010, ngi s dng c tri nghim mt s tnh nng mi nh
sau: hin th cc thng tin gi v nhn th tt hn phin bn Microsoft Outlook 2007,
chn tc v nhanh hn
7.1.1. Qun l nhiu ti khon e-mail vi MS Outlook 2010
Bn c nhiu ti khon email nh Gmai, Yahoo Mail, Outlook Mail, Mail CPC...
Lc ny vic ng nhp vo nhiu ti khon email s rt bt tin. Vi Microsoft
Outlook 2010, bn c th d dng qun l nhiu ti khon email ca nhiu nh cung
cp dch v khc nhau ch vi mt chng trnh duy nht.
7.1.2. Mt s khi nim MS Outlook 2010
Cc giao thc gi v nhn Email:
- SMTP (Simple Mail Transfer Protocol) hay l giao thc chuyn th n gin.
y l mt giao thc vic vn chuyn email gia cc my ch trn ng trung chuyn
n a ch nhn; v chuyn th in t t my khch n my ch. Hu ht cc h
thng th in t gi th qua Internet u dng giao thc ny.
- IMAP (Internet Message Access Protocol) hay l giao thc truy nhp thng ip
(t) Internet. Giao thc ny cho php truy nhp v qun l cc email v t cc my
ch. Vi giao thc ny, ngi dng email c th c, to ra, thay i, hay xo cc
email; ng thi c th tm kim cc ni dung trong hp th m khng cn phi ti cc

CPC IT Trang 114

th v. Phin bn mi nht ca IMAP l IMAP4. IMAP nguyn thu c pht trin
bi i hc Standford nm 1986.
- POP (Post Office Protocol) hay l mt giao thc dng ly th in t t server
email, thng qua kt ni TCP/IP. Hin c hai phin bn ca POP. Phin bn u tin l
POP, i hi phi c giao thc SMTP gi i email. Phin bn mi hn l POP3 c
th c dng m khng cn ti SMTP.
Cc th mc trong mt ti khon c thm vo Outlook 2010:
- Mc Inbox l hp th n, cho bit s lng th gi n, khi chn mc ny
th khung gia hin ra tn, a ch, tiu ni dung hp th ca ngi gi n.
- Mc Drafts l mc lu cc ni dung th son nhng cha hon chnh v
khng gi i.
- Mc Outbox l hp th i, s lu a ch, ni dung th gi i.
- Mc Sent Items l mc lu cc ni dung th gi i thnh cng.
- Mc Deleted Items l mc lu cc th xa, khi xa th th a ch v ni dung
th xa s chuyn sang mc ny ch cha xa hn khi email. Nu mun xa hn
khi email th click phi chut ti mc ny v chn Empty Deleted Items.
- Mc Junk E-mail lc cc email qung co, spam hay nhng th in t khng
mi m n.
7.2. Thao tc vi MS Outlook 2010
7.2.1. Thm ti khon email vo chng trnh qun l email Outlook 2010
Khi m Outlook 2010 ln u tin, bn s nhn c thng bo thit lp ti khon
email. Nhn Next, ti hp Add New Account, chn Manually configure server
settings or additional server type, nhn Next

CPC IT Trang 115

Chn Internet E-mail, nhn Next, nhp thng tin ti khon Mail CPC, trong :
- Your Name: tn bn t cho email qun l trong outlook
- Email Address: ti khon email CPC
- Account Type: chn loi giao thc nhn email l POP3
- Incoming mail server: mail.cpc.vn
- Outgoing mail server: mail.cpc.vn
- User Name: nhp user email cpc
- Password: pass user email cpc
Sau chn More settings

Ti hp thoi Internet E-mail Settings, chn Tab Outgoing Server, in thng
tin user v pass Mail CPC ti y mt ln na thc hin chng thc khi gi email.
Sau , nhn OK, nhn Next. Outlook s kim tra vic gi v nhn email n ti
khon va c thm vo Outlook. Nu qu trnh gi v nhn thnh cng, bn s nhn
c thng bo completed, nhn Close.

CPC IT Trang 116

Nhn Finish, nhn thy mt ti khon email cpc c thm vo Outlook.

thc hin ng b cho ti khon Mail CPC va mi thm vo trong chng
trnh Outlook vi ti khon trn server Mail CPC, chn Tab Send/Receive, chn
Send/Receive Groups, chn Mail CPC mi to, chn Inbox, ti khon Mail CPC mi
c thm trong Outlook s c ng b.

CPC IT Trang 117

Mc nh thi gian ng b email ca Outlook l 15 pht. Bn c th thay i
thi gian ng b email theo cch sau: vo Tab File, chn Options, trong hp Outlook
Options, chn Advanced, ti mc Send and receive bn phi, chn Send/Receive

Tick chn Schedule an automatic send/receive every v chn thi gian ng b
email. y chn 1 pht.

CPC IT Trang 118

Khi mun thm mt ti khon email khc qun l trong Outlook 2010, bn vo
Tab File, chn Add Account. y thc hin thm ti khon email yahoo.com.vn.
Ch email yahoo.com.vn khc vi yahoo.com. Chn tng t nh trng hp thit
lp vi Mail CPC. n hp thoi yu cu thng tin email, bn ch i vi cc ti
khon email khc nhau th Account Type, Incoming mail server, Outgoing mail
server l khc nhau. Bn cnh thng tin ca cc port c thit lp cho cc kt ni
gi nhn email cng c th khc nhau (phn thit lp trong More Settings)

CPC IT Trang 119

Trong More Settings, thit lp li user/password cho email. Tip theo, ti Tab
Advance, thit lp Port cho cc kt ni send/receive email. i vi email
yahoo.com.vn chn
- Incoming server (POP3): 995
- Chn vo This server require (SSL)
- Outgoing server (SMTP): 465
- Use the : chn SSL
- B chn remove from server after days email bn vn c lu trn
server ca nh cung cp dch v email

Sau nhn OK, nhn Next kim tra vic gi v nhn email n ti khon
va c thm vo Outlook. Nhn thy trong Outlook xut hin thm mt ti khon
email yahoo.com.vn.

CPC IT Trang 120

Nh vy, thm ti khon email khc nh gmail.com, yahoo.com, bn cn c
thng tin v:
- Incoming mail server
- Outgoing mail server
- Port incoming mail server
- Port outcoming mail server
- Account Type: loi giao thc s dng nhn email l POP, POP3, IMAP
Sau y l thng tin ca 2 email ph bin khc l gmail.com v yahoo.com. Nu
bn c cc ti khon email khc, bn c th tm kim 5 thng tin nu trn ca ti khon
email trn internet.
Mail Server Incoming
mail server
Outcoming
mail server
Port
incoming
mail server
Port
outcoming
mail server
Account
Type
Yahoo.com Pop.mail.yahoo.com Smtp.mail.yahoo.com 995 (SSL) 465 (SSL) POP3
Gmail.com Pop.gmail.com Smtp.gmail.com 995 (SSL) 465 (SSL) POP3
i vi Gmail, bn cn bt tnh nng cho php POP/IMAP cho php ly email
t server Gmail v chng trnh Outlook 2010. Bn cnh , mt s ti khon email,
s dng tt hn khi thm vo chng trnh Outlook, cn s dng thm phn mm.
V d nh ti khon email Outlook.com ca Microsoft. thm ti khon email ny
vo Outlook 2010, bn cn download chng trnh Outlook Connector bn 64 bit
dnh cho bn Outlook 2010 64 bit hoc bn 32 bit dnh cho bn Outlook 2010 32 bit.
Sau khi download v, thc hin ci t

CPC IT Trang 121

Sau khi ci t xong chng trnh, khi ng li chng trnh Outlook 2010, bn
s nhn c thng bo yu cu thm ti khon Hotmail (hay Outlook mail), chn Yes
mt hp thoi Windows Live Hotmail Settings s xut hin

Nu nh hp thoi Microsoft Outlook Hotmail Connector khng xut hin khi
khi ng li phn mm Outlook 2010, bn c th vo Tab File, chn Add Account.
Ti hp thoi Add New Account, chn Other, chn Microsoft Outlook Hotmail
Connector, nhn Next, sau nhp thng tin email Outlook, nhn OK.

CPC IT Trang 122

Nhn Finish hon thnh, nhn thy ti khon email Outlook.com c
thm vo trong chng trnh Outlook 2010.

Khi cn ng b cho tt c ti khon email c qun l bi Outlook 2010, bn
vo Tab Send/Receive, nhn vo Send/Receve All Folders
7.2.2. Gi email cho nhiu ngi nhng du tn ngi nhn
Thng thng, bn tt c a ch email ca ngi nhn vo mc To hay CC
nhng nh vy th nhng ngi nhn th u thy ton b danh sch ngi nhn, kh
l bt tin nu bn mun giu danh sch ngi nhn email ca mnh. Di y l mt
cch gi th cho nhiu a ch nhng giu danh sch a ch ny khng cho ngi nhn
th bit. Mt th in t thng c cc mc: a ch ngi nhn (To); ch ca th
(Subject); bn sao ng gi thng (Cc - Carbon Copy), bn sao ng gi b mt
(Bcc - Blind Carbon Copy). Khi bn gi th i, tt c nhng g ghi trong mc To, Cc
v Subject s c hin th y trong email ca ngi nhn. Ring ni dung trong
mc Bcc s khng c hin th trong email khi nhn.
Ch : khi c nhiu a ch trong cc mc To, Cc, Bcc; cc a ch phi cch
nhau bng du chm phy. Khng nn gi cho qu nhiu a ch cng lc v cc nh
cung cp dch v s chn email ca bn v ngh bn ang gi th rc. Tt c cc dch
v Web mail u cung cp tnh nng Bcc trong ca s son tho email.

CPC IT Trang 123

Trong ca s son tho email ca Outlook, bn m menu Options ri chn View
Bcc.

7.2.3. nh km file vo email
Bn mun nh km file no vo email bn gi i (VD: file Word, Excel),
bn thc hin cc bc sau:
- Nhp a ch ngi nhn email hp To
- Nhp tiu email hp Subject
- Nhp vo biu tng Attach file, chn ng dn n ni lu tr file , chn
file bn mun gi. Nhn Insert hoc phm Enter.

- Bn c th nhp hoc khng nhp ni dung email mun gi, sau nhn Send,
email c gi i cng file nh km.

CPC IT Trang 124

7.2.4. Chn hnh nh vo ni dung email
To email mi. Chn Tab Insert, chn Picture trong nhm Illustrations. Chn
mt hoc nhiu hnh chn vo trong ni dung email.

chnh sa hnh nh bn chn vo email: chn hnh nh bn a vo trong
email, bn s thy hnh nh xut hin trn giao din v cc cng c xung quanh n.
Bn dng cc cng c ny chnh sa hnh nh theo ca bn.
7.2.5. To email tr li t ng (auto reply)
Trc ht bn cn to mu email tr li t ng. Chn New-email, nhp ni dung
email tr li t ng, sau chn Save as. Trong hp thoi Save as, ti mc Save as
Type, chn Outlook template (*.oft), t tn cho file v chn Save.

CPC IT Trang 125

Sau khi to mu email tr li t ng, bn to rule cho php tr li t ng.
Chn Tab Home, chn Manage Rules & Alert trong Rules.

Ti hp thoi Rules and Alerts, chn New Rule, sau chn Apply rule on
messages I receive, chn Next.

CPC IT Trang 126

Chn Next, sau chn Reply using a specific template. Chn a specific
template.

Ti hp thoi Select a Reply Template, chn ng dn n th mc lu file
email tr li t ng to trn, chn Open. Sau chn Next.

CPC IT Trang 127

Chn Finish hon thnh qu trnh to rule tr li email t ng trn Outlook

7.2.6. Triu hi v sa th trt gi vi MS Outlook
Ch cn mt click chut l bn c th gi thng ip qua email n cho ngi
khc. Tuy vy, i khi s nhanh nhy li gy kh khn cho bn khi l tay gi i
ni dung th khng mong mun hay gi nhm th quan trng cho ngi khc m
khng th no chnh sa hay ly li c. Nhng bn khng phi lo lng, MS Outlook
2010 s gip bn gii quyt kh khn .
a. Gi v l th trt gi
Trong MS Outlook, bn c th gi v mt l th gi bng mt th tc rt n
gin. Trc tin, cn bm vo mc Mail, Chn Sent Items. Khung bn phi s lit k
cc l th gi i. Bn bm kp ln l th mun thu hi m n ln. By gi, bn
hy vo mc Actions\Recall This Message

CPC IT Trang 128

Ca s hin ln cung cp cc tu chn bn thu hi l th gi. Ti mc Are
you sure you want to, bn nh du chn Delete unread copies of this message
h thng t ng thu hi li l th kia cho bn.

Tuy nhin, khng phi l th no cng c th thu hi c, v MS Outlook hin
ch c kh nng thu hi cc l th m ngi nhn cha c. V th, bn cng nn thit
lp h thng bo cho bn trong trng hp th c thu hi hay cha thu hi,
bng cch nh du chn Tell me if recall succeeds or fails for each recipient.
Cui cng, nhn OK xc nhn.
b. Sa th gi
i khi, bn vit mt l th m sau khi gi mi nhn ra gi nhm ngi hay
nhm ni dung. Nhng thao tc di y s gip bn thay i ni dung l th .

CPC IT Trang 129

Bn m l th mun sa ni dung, ri vo Action\Resend This Message. Sau
khi ni dung l th hin ra trong phn ca s bin tp, bn chnh sa li ni dung ri
gi i thay th l th c trc .
c. Hu th
y khng phi l th rc. Vic hy th s ging mt dng th in t c lnh
hy trong n. Tng tng nh bn t mt qu bom hn gi trong th v n s n
tung hy bc th khi n thi gian bn t lnh gy n. Sau khi g xong ni
dung l th, bn nhn nt Options, trong mc Delivery opitions, bn nh du chn
Expires after ri nh thi gian hu th.

Chn xong, bn nhn Close xc nhn v nhn Send gi th i. Khi n
ng ngy hn, th s t hu v khng cn du vt thu hi.
7.2.7. Theo di e-mail gi i

CPC IT Trang 130

bao gi bn gp trng hp: bn c mt email quan trng gi cho mt ngi
bn, th nhng i mi chng thy hi m. Bn nng lng mun bit h c c email
ca mnh cha, hay l email mnh gi i b tht lc, b my ch email chn li
riNu bn dng chng trnh Microsoft Outlook gi nhn th v ngi bn ca
bn cng dng chng trnh ny th vic theo di email gi i tht n gin. Vi tnh
nng Email Tracking ca Microsoft Outlook, bn c th bit c chnh xc ngy gi
email n c hp th ca bn mnh v ngy gi ngi c th ca mnh.
Theo mc nh, tnh nng ny khng c hiu lc. s dng n, bn vo Tab
Options, chn Request a Delivery Receipt v Request a Read Receipt.

- Request a Delivery Receipt: Nu bn nh du vo la chn ny, bn s nhn
c mt email thng bo ngy gi khi email n c hp th ngi nhn. Tuy
nhin, nu mail server ca ngi nhn khng h tr tnh nng ny th cng nh
chu thua.
- Request a Read Receipt: Nu bn nh du vo la chn ny, bn s nhn c
mt email khi ngi nhn c.
Cui cng, bn son th v gi i nh bnh thng.
7.3. Contact - Cng c tin ch trong Outlook
7.3.1. To mt contact (thng tin lin h)
MS Outlook 2010 l mt cng c cho php bn qun l danh sch tn, a ch
email v n d s dng nh cun s tay nh ca bn.

CPC IT Trang 131

nhp mt contact mi, vo Tab Home, chn New Items, chn Contact. Sau
, in vo cc ch trng trn form v chn Save and Close.

7.3.2. To Contact t email nhn
thm mt ngi vo danh sch lin lc ca bn t thng tin email ca ngi
gi, chut phi ti khon email ca ngi m bn mun thm vo danh sch, sau
nhp Add to Outlook Contacts.

CPC IT Trang 132

7.3.3. To Contact Group trong MS Outlook
Nu bn thng xuyn gi email cho cng mt nhm ngi nhn, s dng
Contact Group tit kim thi gian. Thay v phi thm mi a ch ng vi mi
ngi nhn, bn ch cn a vo a ch Contact Group. Chn Tab Home, chn New
Contact Group.

Ti khung Name, g tn nhm mun lin lc, chn Add Members.

CPC IT Trang 133

Chn From Address Book, chn contact m bn mun thm vo group ca
mnh. Contact bn mun thm vo s xut hin ti khung Members textbox. Sau ,
chn OK, click Save & Close.

Bn mun gi email theo Group. Bm Ctrl + N, ca s son th m ra. gi
n ai, cc bn chn Address book, ca s Select Names: Contacts hin ra, chn
group m bn mun gi email, click OK

CPC IT Trang 134

7.3.4. Chuyn danh b t Gmail vo MS Outlook 2010
Bn ang s dng Gmail theo dng Webmail, nay li mun chuyn sang s dng
vi Microsoft Outlook 2010 nhng khng mun phi nhp th cng tng a ch email
vo contact. Cch n gin nht l trch xut ton b contact trong Gmail a chng
vo Outlook, cch thc hin nh sau:
- Khi ng trnh duyt Web ri ng nhp vo ti khon Gmail cn trch xut
contact. Sau khi ng nhp vo ti khon Gmail, bn chn lin kt Contacts nm
trong khung bn tri.
- Trong ca s contact va hin ra, bn nhn vo lin kt All Contact lm xut
hin tt c cc contact hin c ri nhn vo lin kt All khung th hai bn phi
chn tt c cc contact va hin ra.

Tip tc, chn vo lin kt Export. Trong ca s Export, bn nh du chn vo
mc Everyone (All Contacts) v mc Outlook CSV format (for importing into
Outlook or another application). Sau cng nhn nt Export ri t tn v chn ni
lu tr cho tp tin CSV sp to (v d contact.CSV). Tp tin ny s cha ton b
contact hin c trong ti khon Gmail.

CPC IT Trang 135

Sau , bn khi ng Outlook 2010, vo Tab File, chn Open\Import.

Khi ca s Import and Export Wizard hin ra, bn chn Import from another
program or file ri nhn Next.

CPC IT Trang 136

Trong ca s Import a File, bn chn Comma Separated Values (DOS) ri
nhn Next.

Trong ca s tip theo, bn chn Browse trong mc File to import ri chn tp
tin contact.CSV cha ton b contact trch xut t Gmail. ng thi, nh du
chn vo Do not import duplicate items loi b cc contact trng lp, chn
Next.

Sau , bn chn th mc s dng lu cc contact sp thm vo, tt nht nn
chn lun th mc Contacts ca Outlook 2010.

CPC IT Trang 137

Chn Next tip tc. Trong ca s cui cng, bn chn vo Import
contact.csv into folder: Contacts. Sau cng, nhn Finish hon tt.

7.4. To ch k cho email
Ch k ca bn c th t ng c thm vo tt c th gi i hoc ch vi
nhng th m bn chn.
7.4.1. Ni dung ch k email
Ni dung ch k email

Ch k ca bn bao gm cc thng tin v bn. Cc nh kinh doanh th thng
thng tin lin lc cc khch hng v i tc ca h d dng lin lc vi h. Mt ch
k cng c th bao gm mt thng ip tip th hoc thm ch l mt ni yu thch
th hin gi tr hi hc hay c nhn. Thng tin ch k trong mt email c th bao
gm:

CPC IT Trang 138

- Tn ca bn
- Chuyn mn ca bn
- a ch v s in thoi
Bn cng c th thm vo a ch Website, logo cng ty, ch k bng tay hoc
hnh nh ca mnh. Nhng hnh nh tnh, hnh nh ng hay clip audio, video thm vo
c th lm chm vic gi email. Do dung lng ca cc thng ip bn thm vo
phi tng i nh.
7.4.2. Cch to v s dng ch k trong email
M mt email mi, trn tab Message, trong nhm Include, chn Signature, v
sau bm vo Signatures.

Trn Tab E-mail Signature, chn New, nhp tn cho ch k v chn OK.

CPC IT Trang 139

Trong hp thoi Edit signature, bn nhp ni dung c s dng lm ch k
nh h tn, cng ty, a ch, s in thoi, email... nh dng ni dung email, chn
ni dung email v sau s dng thanh cng c bn di nh dng.

Sau khi to xong ch k, bn thit lp ch k bng cch: cng trong hp thoi
Signatures and Stationery, bn di mc Choose default signature, chn ti khon
email m bn mun s dng ch k mu trong E-mail account.

Trong New messages, chn ch k mu m bn mun s dng cho cc email to
mi. Trong Replies /forwards, chn ch k mu m bn mun s dng cho cc email
tr li hoc email chuyn tip, chn ch k. Nu khng mun s dng ch k, bn
chn (none). Sau , chn OK ti hp thoi Signatures and Stationery.

CPC IT Trang 140

7.4.3. a hnh nh vo ch k
Nu trong ch k l mt hnh nh hoc logo ca cng ty, th n c tc dng gip
khch hng d dng nhn dng v bn hoc cng ty ca bn. thm mt hnh nh,
chn Picture, chn hnh nh v Insert. Lu hnh nh c dung lng ln cn phi
resize li trc khi chn. Bn c th thm vo ch k ca bn mt lin kt Website. V
d: bn c th s dng lin kt ny qung co cho website cng ty ca bn. to
lin kt, bn chn Insert Hyperlink, ghi a ch bn cn link ti, chn Insert.

7.4.4. a Business Card vo ch k
Business Card (hay EBCs) l tnh nng mi ca Outlook 2010, n cho php bn
d dng chia s thng tin lin lc vi nhng ngi khc. Sau khi to mt s thng tin
cho chnh mnh, bn s c mt Business Card s dng. Sau , bn c th a vo
ch k trong email: ch cn chn Business Card trong Ch k. Bi v mt Business
Card c hai phn: mt hnh nh v mt tp tin. Tp tin nh dng vCard (tiu chun
cho vic gi v nhn thng tin lin lc trn internet), c ngha l thng tin lin lc, lin
kt vi cc th s d dng cho ngi nhn tit kim thi gian.

CPC IT Trang 141

7.5. Xc nh kch thc v lm gim dung lng hp th
7.5.1. Dung lng ca email
Mt s dch v email khng cho php bn gi hoc nhn email c dung lng
ln, do vy cn phi qun l dung lng ca email.

7.5.2. Xem dung lng hp th
Chut phi th mc, chn Properties. Hin th hp thoi Properties. tm kch
thc hp th ring ca bn, chn Folder Sizes.

CPC IT Trang 142

Bn c th xem c dung lng cc th mc. Thng thng dung lng c
tnh bng kilobyte (KB).
7.5.3. Kim tra dung lng cc th mc bng Mailbox Cleanup

Bn c th xem dung lng cc th mc trong Mailbox Cleanup. Bn vo tab
File\Info, chn Cleanup Tools\Mailbox Cleanup. Hp thoi Mailbox Cleanup s
hin ra. Sau , bn chn View Mailbox Size

CPC IT Trang 143

7.5.4. Lu cc tp tin nh km vo a

Sau khi xem qua dung lng ca cc email, bn s nhn thy rng cc email c
dung lng ln thng bao gm nhng ti liu nh km. Lc ny, bn nn lu cc ti
liu nh km vo mt s v tr thun tin trn a cng ca bn.
Sau khi lu cc tp nh km, bn c th xa cc email khng cn thit .
Trc khi bt u lu ti liu nh km vo a cng, phi nh v tr lu sau ny
bn c th xem li cc ti liu . lu tp tin nh km vo a, bn lm theo cch
sau: m email c cha tp tin nh km, chn Tab File, sau bn chn Save
attachments, chn ng dn lu tp tin, sau chn Ok.
7.5.5. Xa vnh vin cc email ra khi hp th

CPC IT Trang 144

Mi khi bn xa mt email, n i vo th mc Deleted Items. Khi xo nhiu th
th mc ny c th pht trin nhanh chng v chim nhiu dung lng, do cn phi
lm sch th mc Deleted Items cng nh dung lng ca ton hp th. Bi vy, nn
xa vnh vin cc email ny ra khi hp th.
Cch xa vnh vin cc email n gin nht l vo th mc Deleted Items, bn s
thy cc email xa. Nhp chut vo cc email ny, chut phi chn Delete. thc
hin xa ht tt c cc email trong th mc Deleted Items, bn chut phi vo th mc
Deleted Items, chn Empty Folder, chn Ok. Vy l tt c cc email trong th mc
Deleted Items c xo ra khi hp th ca bn.
7.6. Di chuyn hoc sao chp tin nhn vo cc th mc c nhn
7.6.1. Cn bn v kho lu tr

Email t ng lu tr vo hp th c nhn ca bn. Vi vic s dng lnh
AutoArchive th cc email t hp th ca bn s t di chuyn vo mt th mc gi l
th mc t lu tr. Nhn Browse chn th mc lu tr, chn OK. Email ang di
chuyn vo trong hp th v email c lu vo th mc t lu tr. Th mc con
trong hp th s c t ng to ra trong th mc lu tr.

CPC IT Trang 145

7.6.2. Cch to cc th mc c nhn
s dng mt th mc tp tin c nhn, trc tin bn cn phi to ra n. to
th mc c nhn bn lm theo cc bc sau:
Chn tab File sau nhn vo Info chn Account Settings

CPC IT Trang 146

Bn chn tip Tab Data Files

Chn Add, hp thoi Creat or Open Outlook Data File hin ra, bn nhp tn cho
th mc c nhn mun to, chn OK v th mc c nhn c to ra.

7.6.3. Di chuyn email vo th mc c nhn
Sau khi bn to xong cc th mc con trong th mc cc nhn. di chuyn mt
hoc nhiu email n th mc con, bn lm theo cc bc sau: chut phi vo email
chn Move to Folder, bn chn th mc con trong th mc c nhn v chn OK.

CPC IT Trang 147

Nhng cch khc di chuyn cc email vo th mc c nhn l dng phng
php ko th. Bn nhn chut tri vo email, gi chut v di chuyn chut ti th mc
con trong th mc c nhn, sau bn th chut ra, email s xut hin trong th
mc c nhn.
7.6.4. Lu tr email ra a
Thng thng bn lu tr cc email vo th mc c nhn. Nhng cc th mc
ny vn nm trong Outlook. Khi xa chng trnh Outlook, email cng b xa theo.
an ton hn, bn c th lu tr email vo a. Vo File\Info\Account Settings\Tab
Data Files, chn ti khon email mun lu tr hoc di chuyn, sau chn Open File
Location.

CPC IT Trang 148

Chn Move this file hoc Copy this file. Lu : Nu mc tiu ca bn l sao
lu ton b hp th ca bn, th bn mi dng cng c ny.

7.6.5. Phn loi th
i khi ti khon email ca bn b qu ti do mi ngy bn phi nhn hng trm
email t khch hng, i tc, ni b cng ty. Do , vic phn loi t ng email s
gip gim bt thi gian rt nhiu. Cng vic trc tin bn cn lm l to cc th mc
bng cch nhn phi chut ln Inbox ri chn New Folder, t tn ty . V d: "Mail
i tc" ri nhn OK. C tip tc to th mc nu bn cn phn loi nhiu ngi dng.
Bc tip theo, bn chut phi vo tiu email, chn Rules\Create Rule.

CPC IT Trang 149

Trong ca s mi, bn chn quy tc cho email gi n. y, bn chn Select
Folder. Chn th mc c to sn hoc chn New to th mc khc, ri nhn
OK.

Chn mc "Move the item to folder" s gip t ng chuyn tt c email tha
mn mt s iu kin no nh tn ngi gi, ni dung vo mt th mc c ch
nh. Bn click vo Select Folder la chn th mc c ch nh. Bn c th tham
kho kh nhiu quy tc v hnh ng m MS Outlook c sn chn la khi nhn
vo nt Advanced Options.

CPC IT Trang 150

Chn iu kin cho quy tc nhn email, chn hnh ng cho quy tc nhn email,
chn iu kin loi tr cho quy tc nhn email.

t tn v chn Finish hon thnh. By gi, th ca cc bn s c t ng
chuyn vo tng th mc nht nh.

CPC IT Trang 151

Cc thao tc khc: trong hp thoi Rules and Alerts
- Change Rule: chnh sa iu kin.
- Copy Rule: sao chp iu kin
- Delete: xa iu kin
- Run Rules Now: thc hin ngay mt iu kin no .

7.7. Outlook Calendar
7.7.1. To cc mc trong Calendar
Giao din Calendar trong Outlook 2010

Khng ch n thun l phn mm dng gi nhn email. Outlook cn l mt
cng c c lc gip bn qun l thi gian lm vic ca mnh. Bn c th thit lp cho

CPC IT Trang 152

Outlook t ng thng bo lch lm vic cho bn theo ngy, tun hoc thng trong
phn Calendar. u tin bn vo mc Calendar trong Outlook bng cch chn thanh
Calendar bn tri ca s email. Lc ny, bn s thy ca s Calendar hin ra, chn
Day, Work Week, Week, Month trn thanh cng c xem lch ngy, tun hoc
thng.

Nhn chut i vo mt thi im trong khung Calendar to mt lch hn.
Ca s Untitled - Appointment xut hin bn in thng tin vic cn lm.

CPC IT Trang 153

in tn cng vic v ni thc hin cng vic trong khung Subject v Location.
Chn thi gian bt u v thi gian kt thc cng vic trong khung Start Time v End
Time. Nu l s kin c ngy, bn c th click chn dng All day event.
Outlook t ng thng bo khi lch n, bn phi chn dng Reminder. Tt
nht bn nn chn khong thi gian thng bo trc 10, 15 hoc 30 pht... trong khung
k bn. Nu bn mun Outlook thng bo lch hn bng m nhc, bn c th chn nt
biu tng hnh ci loa chn bi nhc a thch (Chng trnh ch h tr nhc c
nh dng wav).

CPC IT Trang 154

Cui cng chn Save and Close lu v ng li nhng thit lp va thc hin.
Nh vy, khi c lch n Outlook s t ng bt bng thng bo cng vic km theo
bi nhc bn chn.
7.7.2. Kim tra Calendar

Khi vo Calendar, bn c th nhn thy nhng nhim v, lch cc cuc hn hay
cc s kin m bn to ra trong Calendar. Cch xem nhim v trong Calendar:
nhn vo biu tng lch, chn vo mt ngy trn lch, bn s thy cc nhim v hoc
cc cuc hn m bn sp xp s xut hin pha bn phi.
Khi bn ang tm ngy thng trn lch th bn c th chn Day, Week, Month
nhanh chng chuyn i thi gian ngy thng mun xem, dng phm mi tn di
chuyn ngy thng mt cch tin li. C th cho hin th hoc n ngy ph thuc vo
cch xem ca bn.
7.7.3. Chn la cch lp biu trong Calendar
Do cc yu cu khc nhau, nn bn phi lp thi gian biu khc nhau cho cc yu
cu :

CPC IT Trang 155

- Cuc hn: Mt cuc hn cn din ra chnh xc vo mt mc thi gian, do ta s
lp biu ti mt thi gian.
- Cuc hp: Ging nh lp biu mt cuc hn. S khc bit y l bn s mi
nhng ngi khc bng cch s dng mt cuc hp yu cu c gi qua email.
- S kin: Mt s kin l mt hot ng ko di c ngy.

7.7.4. Chn cch nhc nh

Khi bn to ra bt k mc no trong Calendar (Mc nhim v hoc mc thng
bo cuc hn), mt li nhc nh c thit lp t ng. Outlook s thng bo cho bn
v cuc hn v cc cuc hp 15 pht trc khi cuc hp bt u.

CPC IT Trang 156

Cc s kin cng c nhc nh t ng. Outlook s thng bo cho bn v s
kin 18 gi trc khi chng bt u.

DROPBOX, MEDIAFIRE
CPC IT Trang 157

CHNG 8
GII THIU CNG NGH IN TON M MY, O HA:
DROPBOX, MEDIAFIRE

8.1. in ton m my
in ton m my (Cloud Computing) l m hnh s dng cc cng ngh my
tnh o cung cp cc dch v trn Internet. Thut ng m my nhm ni n s
phc tp ca c s h tng CNTT khi trin khai dch v, nhng ngi dng khng nn
quan tm n m my l g, m ch cn quan tm trong m my c cc
dch v no p ng c yu cu ca mnh hay khng,...

Hin nay c rt nhiu dch v c cung cp trn in ton m my, t cc dch
v ph thng nh: e-mail, allbum nh, bn s, lu tr d liu,... cho n cc dch v
cao cp nh: cho thu c s h tng, kinh doanh trc tuyn, phn mm qun l, c s
d liu,...
i vi dch v lu tr, hin nay c rt nhiu nh cung cp dch v min ph (vi
dung lng c hn) nh: Dropbox ca Box.Net, OneDrive ca Microsoft, iCloud ca
Apple,... vi dch v ny, ngi dng c th ti cc file ti liu, hnh nh, thng tin c
nhn ln my (Cloud) lu tr. Cc dch v lu tr trn my c an ton cao,
c th ng b d liu gia nhiu my tnh v thit b di ng, d dng chia s,...

DROPBOX, MEDIAFIRE
CPC IT Trang 158

8.2. Cng ngh o ha
o ha l cng ngh c thit k to ra tng trung gian gia h thng phn
cng my tnh v phn mm chy trn n. tng ca cng ngh o ha my ch l t
mt my vt l n l c th to thnh nhiu my o c lp. Mi mt my o u c
mt thit lp ngun h thng ring r, h iu hnh ring v cc ng dng ring. Gii
php o ha cng cho php bn chy nhiu h iu hnh cng lc trn mt my tnh.
Cc phn mm chuyn v o ha trn th trng hin nay l:
- Phn mm ca hng l Vmware
- Phn mm ca hng Microsoft l Hyper-V
- Phn mm ca hng Oracle l VirtualBox
Li ch ca vic dng o ha:
- Gim chi ph u t
- Qun l v vn hnh n gin
- Linh hot trong vic xy dng, thit lp my ch chy cc dch v
- C tnh sn sng cao
8.3. Hng dn ngi dng ng k v s dng dch v Cloud
Dch v Cloud l cc dch v min ph, cung cp cho ngi dng mt dung lng
lu tr nht nh trn mi trng internet. Dch v Cloud gip mi ngi lu tr, chia
s, trao i cc file d liu c dung lng ln mt cch nhanh chng, thun tin v
khng b gii hn v khong cch.
8.3.1. Dch v Dropbox
a. ng k ti khon
s dng dch v Cloud ca Dropbox ngi dng phi ng k 1 ti khon trn
website ca Dropbox. Cc bc hng dn ng k 1 ti khon nh sau:
- Truy cp website: https://www.dropbox.com/
- Bm chn Sign up
- in y thng tin vo cc sau:

DROPBOX, MEDIAFIRE
CPC IT Trang 159

- First name: Dao\
- Last name: Xuan Toan
- Email: toandx@cpc.vn
- Password: *******
- nh du chn vo I agree to Dropbox Terms
- Bm Sign up to ti khon

- Nu khng thy xut hin thng bo li c ngha vic ng k 1 ti khon mi
trn Cloud ca Dropbox thnh cng lc ny bn c th chp nh v chia s cc
file d liu cho bn b.
b. Ci t tin ch Dropbox
Sau khi ng k ti khon trn website dropbox thnh cng ngi dng ci t
tin ch trn my tnh thun tin cho vic download v upload d liu, tin ch ny
khng nht thit phi ci t, ty vo nhu cu ca mi ngi dng. Cc bc thc hin
nh sau:
- Login vo website https://www.dropbox.com/ bng ti khon va ng k
- Bm chn vo Install Dropbox on your computer
- Ch vi giy s xut hin thng bo lu file ci t DropboxInstaller.exe (lu
file vo a D: trn my tnh)
- Chy file DropboxInstaller.exe va ti v my tnh
- Bn ch trong giy lt chng trnh s t ng download mt s file cn thit cho
vic ci t tin ch.

DROPBOX, MEDIAFIRE
CPC IT Trang 160

- Sau khi ci t xong, chng trnh s hin th mt hp thoi yu cu ngi dng
ng nhp vo Cloud bng ti khon l a ch email v password truy cp vo
Dropbox ca bn.

- Bm vo Open my Dropbox folder h thng s m ra 1 giao din cho php
ngi dng chp d liu vo th mc ny, trn th mc ny ngi dng c y
cc quyn nh: xa, sa, download, upload
- Sao chp, xa, sa d liu trn Dropbox
- chp d liu vo th mc trn Dropbox rt n gin, ngi dng ch cn chn
cc d liu t my tnh v chp vo th mc Dropbox l xong.
- Vic xa, sa d liu trn Dropbox cng n gin nh ngi dng s dng trn
my tnh, ch cn chn file hoc th mc cn xa ri chn delete.

DROPBOX, MEDIAFIRE
CPC IT Trang 161

8.3.2. Dch v Mediafire
a. ng k ti khon
s dng dch v Cloud ca Media fire ngi dng phi ng k 1 ti khon
trn website ca Media fire. Cc bc hng dn ng k 1 ti khon nh sau:
- Truy cp website: https://www.mediafire.com/
- Bm chn Sign up
- Bm chn chc nng FREE (khng phi tr ph)

- Khai bo y cc thng tin vo cc sau:
- First name: Dao
- Last name: Xuan Toan
- Email: toandx@cpc.vn
- Password: *******
- nh du chn vo I agree to Dropbox Terms
- Nhp m s bo v
- Bm Create Account & Continue

DROPBOX, MEDIAFIRE
CPC IT Trang 162

b. Ci t tin ch Media fire
Sau khi ng k ti khon trn website Media fire thnh cng ngi dng ci t
tin ch trn my tnh thun tin cho vic download v upload d liu, tin ch ny
khng nht thit phi ci t, ty vo nhu cu ca mi ngi dng.
Cc bc thc hin nh sau:
- Login vo website https://www.mediafire.com/ bng ti khon va ng k l a
ch email v password ca bn
- Ko thanh trt xung v tm n menu TOOL
- Bm chn vo MediaFire Desktop
- Bm chn Download for Windows
- Lu file ci t vo a D:\ trn my tnh ca bn
- Chy fire va download v my tnh
- Bm Next tip tc

DROPBOX, MEDIAFIRE
CPC IT Trang 163

- Bm Finish kt thc ci t
- Bm Restart khi ng li my tnh
- Sao chp, xa, sa d liu trn Media fire
- Sau khi ci t tin ch Mediafire Desktop, ngi dng ng nhp vo Cloud ca
Mediafire thng qua giao din ci t trn my tnh.
- Login vo Mediafire bng ti khon email v password ng k
- Bm chn Login v in vo mt s thng tin
- Email: nhp vo a ch email ca bn
- Password: nhp vo mt m ca bn

- Bm Log in ng nhp Cloud
- Lc ny ngi dng s thy trn my tnh ca mnh c 1 biu tng Mediafile
y chnh l th mc ca mediafile c nh x t Cloud.

DROPBOX, MEDIAFIRE
CPC IT Trang 164

- chp d liu vo th mc trn Media fire rt n gin, ngi dng ch cn
chn cc d liu t my tnh v chp vo th mc Media fire l xong.
- Vic xa, sa d liu trn Media fire cng n gin nh ngi dng s dng trn
my tnh, ch cn chn file hoc th mc cn xa ri chn delete.

CHNG 9: HNG DN TRUY CP TRANG WEB CPC, CNG THNG TIN
PHP CH EVN, CNG THNG TIN NI B EVN
CPC IT Trang 165

CHNG 9
HNG DN TRUY CP TRANG WEB CPC, CNG THNG
TIN PHP CH EVN, CNG THNG TIN NI B EVN

9.1. Truy cp trang web CPC
a ch trang web CPC qua a ch cpc.vn

- Mc Trang ch gm c cc thng tin sau:
Tin tc
ng on th
Nhn vt S kin
Tin k thut
Tit kim in
Vn ha i sng

CPC IT Trang 166

Link lin kt n trang web cc Cng ty thnh vin thuc Tng Cng ty in
lc min Trung
- Mc Gii thiu gm c thng tin v Tng Cng ty in lc min Trung v cc
Cng ty thnh vin thuc Tng Cng ty.
- Mc Lch cng tc gm c thng tin hot ng ca Tng Cng ty theo tun.
- Mc Vn bn php quy gm c thng tin vn bn php quy do CPC, EVN ban
hnh v cc vn bn php quy khc c lin quan do cc B, Ban ngnh khc ban
hnh.
- Mc Tin phng ban gm cc thng tin do cc Phng Ban Tng Cng ty a ra.
- Mc Danh b gm thng tin cc s in thoi di ng, s in thoi bn, s
in thoi ni b ca Tng Cng ty in lc min Trung, cc Cng ty thnh vin
v Tp on in lc Vit Nam.
- Mc Hp th s chuyn n trang web mail.cpc.vn
- Mc Lin h cho php cc c nhn, t chc, doanh nghip mun trao i thng
tin vi Tng Cng ty sau khi in y cc thng tin c yu cu
Bn cnh , trang web Tng Cng ty c thm cc thng tin nh:
- Thng tin v gi in
- Cung cp cc th tc cp in mi
- Lch tm ngng cung cp in ca 13 Cng ty in lc thnh vin thuc Tng
Cng ty
- Tra cu tin in trc tuyn
- T vn s dng in
- Qun l o m t xa MDMS
- Thng tin v u thu cc d n ca Tng Cng ty
- Thng tin v k thut an ton v Cng ngh thng tin
- Thng tin v ph ti
- Thng tin v huy ng ngun ca Tng Cng ty

CPC IT Trang 167

Bn c th s dng cng c tm kim tm cc ch , cc thng tin lin quan
c ng trn trang web Tng Cng ty in lc min Trung.

9.2. Truy cp trang cng thng tin php ch EVN
a ch trang web Cng thng tin php ch ca Tp on in lc Vit Nam qua a
ch phapche.evn.com.vn. Ch , bn ch truy cp c vo trang web Cng thng tin
php ch EVN khi bn trong mng LAN CPC. Nu bn ngoi mng LAN CPC,
bn c th m kt ni VPN kt ni v mng LAN CPC. Sau , bn c th truy cp
n a ch Cng thng tin php ch EVN.

CPC IT Trang 168

Ti mc Trang ch gm cc thng tin:
- Hot ng php ch

- Cc thng tin ni bt

CPC IT Trang 169

- Thng bo mi

- Cng c tm kim trn trang phapche.evn.com.vn

- Cc vn bn mi ban hnh

CPC IT Trang 170

- D tho ang ly kin v vn bn sp c hiu lc

- T vn & hi p php lut

CPC IT Trang 171

- Lin kt ni b, cc lin kt khc v gp v Cng in t

Ti mc Tra cu vn bn cho php tm kim cc vn bn lin quan do Tp on
in lc Vit Nam, cc Tng Cng ty v cc B, Ban ngnh khc ban hnh.

CPC IT Trang 172

Bn cnh , trang web cn c cc mc:
- Tin tc Tiu im
- T vn php lut
- H tr gm Danh sch lut gia, Trc nghim php lut v Hng dn s dng chi
tit trang web Cng thng tin php ch EVN.
9.3. Truy cp trang Cng thng tin ni b EVN
a ch trang web CPC qua a ch home.evn.com.vn. Ch : anh/ch phi trong
mng LAN ca CPC c th truy cp vo trang Cng thng tin ni b EVN.

- Mc Trang ch gm c cc thng tin sau:
Thng bo
Cng tc nhn s
Thng co bo ch
Tuyn dng

CPC IT Trang 173

Vn bn php quy
Vn bn nh nc
Vn bn tp on
D tho qui ch
Lch tun
Lch khc
Thng bo u thu
Tin ni b
Th vin nh ngnh in
Kt lun giao ban
im bo
Cuc thi truyn thng in lc Vit Nam
Kho st nh gi cht lng dch v ta nh EVN
Bn tin php lut
Lch hp trc tuyn
Danh b in thoi c quan Tp on
ng dng mi trin khai

CPC IT Trang 174

Kh tng thy vn

ng dng

H tr ngi dng

CPC IT Trang 175

Gi bi vit

Danh mc website cc n v ngnh in

Ca khc truyn thng ngnh in v tuyn truyn tit kim in

Link website Trang tin in t ngnh in, website Tp on in lc
Vit Nam, website Trang Thng tin tit kim in

CPC IT Trang 176

- Mc Gii thiu gm c cc thng tin sau:
Tng quan v EVN
Lnh vc hot ng ca Tp on in lc Vit Nam
Qui m T chc
Thng hiu EVN
Qui hoch chin lc
Nhn lc
Cng tc nhn s
- Mc Tin ni b gm c cc thng tin sau:
Tin tc S kin
ng on th
- Mc Thng bo gm c cc thng tin sau:
Thng co bo ch
Kt lun giao ban
Tuyn dng
Bn tin php lut
Ta nh EVN 11 Ca Bc
- Mc Vn bn php quy gm c cc thng tin sau:
Vn bn nh nc
Vn bn Tp on
D tho quy ch
- Mc Th vin ngnh in gm c cc thng tin sau:
Ti liu
Truyn thng ngnh in
Thng tin tiu chun
Nin gim thng k
Cm nang hi nhp

CPC IT Trang 177

- Mc Danh b gm c cc thng tin sau:
Danh b C quan Tp on
Danh b cc n v ti Ta nh 11 Ca Bc
Danh b cc n v khc
- Mc im bo gm thng tin v cc trang bo in t v bo giy trong nc
- Mc u thu EVN
- Mc Lin kt website gm thng tin cc trang web ca cc Tng Cng ty, cc
Tng Cng ty pht in Genco, cc trang web thuc EVN
- Bn c th s dng cng c tm kim tm cc ch , cc thng tin lin quan
c ng trn trang web Cng thng tin ni b EVN

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