QUAN LY S THAY OI

TRONG QUAN TR NGUON

NHAN LC
TIEN S HA TUAN

ANH
G QMS ASIA PACIFIC
AUSTRALIA

5 bc xay dng chien lc

Cong Ty

1
Xay dng
tam nhn
chien lc va
nhiem vu
thng mai

Xem xet lai

neu can

Xac nh
muc tieu
(Objective)

Xem xet lai

neu can

D thao ke
hoach (phng
phap chien
lc)

Thc hien va
ieu hoa ke
hoach chat
lng

Cai tien/
thay oi
neu can

Cai tien/
thay oi
neu can

5
anh gia tnh hnh
thc hien kiem soat
cac ong thai mi
xuat hien chuan b
cac ieu chnh hp
ly

Quay tr lai

can

neu

Phat trien nhu cau cua Maslow Marketing effect

MUA THEO
S THCH
MUA V
KIEU LA
MUA THEO HNH
THC
TON TRONG

MUA THEO
CHAT LNG
XA HOI

MUA V GIA RE

AN TOAN
NHU CAU SINH
LY

T THE HIEN

Mo hnh quan tr nguon nhan lc

C che
to chc

CHNH TR, LUAT

PHAP

Van hoa
To chc

KINH TE, XA HOI

S mang,
Muc tieu
Doanh
Nghiep

Quan tr nguon
Nhan lc

CONG NGHE, T NHIEN

1a : QTNNL VA CAC YEU TO MOI TRNG

Mo hnh quan tr nguon nhan lc

Thu hut
nhan lc

Muc tieu
QTNNL

ao tao,
phat trien
nhan lc

Duy tr
nguon
nhan lc

1b : CAC YEU TO THANH PHAN CHC NANG

Bieu o thuyen chuyen nhan

vien
GIAM OC

PHONG TO CHC

A(48)
A(40)
A(32)

P. TAI CHANH
KE TOAN

P.MARKETING

P.SAN XUAT

B(40)
B(42)
B(34)

C(45)
C(40)
C(32)

D(56)
D(48)
D(36)

Nhan vien c sap xep lan lt t chc vu cao nhat en chc vu thap nhat theo th t t tren
xuong
Cac so trong ngoac la tuoi i cua nhan vien

Cac ky hieu nh the hien mc

o hoan thanh cong viec hien tai,
tng ng :
Xuat sac
at yeu cau
Can co gang them

Cac ky hieu nh the hien kha nang

thang tien trong nghe nghiep cua moi ca
nhan tng ng :
Co kha nang thang tien ngay
Can ao tao boi dng them
Cha co kha nang thang tien

C cau to chc va chc nang hoat

ong cua phong quan tr nguon
nhan lc
GIAM OC

TRNG PHONG
SAN XUAT

TRNG PHONG
NGUON NHAN LC

TRNG PHONG
MARKETING

Thu hut nguon

nhan lc

ao tao va
phat trien

Tra cong lao

ong

Quan he lao
ong

Hoach nh
nguon nhan
lc
Phan tch
cong viec
Trac nghiem
Phong van

nh hng
nghe nghiep
ao tao &
huan luyen
nhan vien
Boi dng &
nang cao trnh
o cho lanh
ao va can
bo chuyen
mon

anh gia
nang lc
thc hien
cong viec
cua nhan
vien
Quan tr
lng, thng,
phuc li
Khen thng,
ky luat

Ky ket thoa
c lao ong
Giai quyet
khieu to
An toan lao
ong
Y te, can tin
Giao te

TRNG PHONG
TAI CHNH

Van th, hanh

chanh
Van th
Lu gi ho
s, tai lieu.

Mo hnh phan tch cong viec

PHAN TCH CONG VIEC

BAN MO TA CONG VIEC

Tuyen dung
chon la

ao tao
Huan luyen

BAN TIEU CHUAN CONG VIEC

anh gia
Nhan vien

Xac nh
Gia tr
Cong viec

Tra cong
Khen thng

Phieu thang chc

Nguyen Trung Tn
Chc vu: Trng phong Quan tr nguon nhan lc
Tuoi: 59
D oan thi gian can thay the: 1 nam
Trnh o: Tot nghiep ai hoc Kinh te Cong nghiep
Kinh nghiem: 20 nam trong lnh vc to chc can bo
Nhng ngi co the thay
the
Le Thu Ha
Hoang Gia Tho

Kha nang
Cao
Cao

Le Thu Ha
Chc vu: Phu trach ao tao, tuyen dung
Tuoi: 45
D oan thi gian can thay the: 1 nam
Trnh o: Tot nghiep ai hoc Kinh te Ke Hoach
Kinh nghiem: 6 nam ng nhiem

Hoang Gia Tho

Chc vu: Phu trach tien lng
Tuoi: 50
D oan thi gian can thay the: 14 thang
Trnh o: Tot nghiep ai hoc Kinh te Lao ong
Kinh nghiem: 18 nam trong lnh vc nh mc, tien
lng

Nhng ngi
co the thay the
Le Ngoc
Bui Tang

Nhng ngi
co the thay the
Ho Phan
Mai Van Kim

Kha nang

Thi gian

Cao
Thap

Trong 1 nam
Trong 1 nam

Kha nang

Thi gian

Cao
Cao

Trong 2 nam
Trong 1.5 nam

Qua trnh hoach nh nguon nhan

lc
D bao/
phan tch
cong
viec
Phan tch
moi
trng,
xac nh
muc tieu,
la chon
chien
lc

D bao/
xac nh
nhu cau
nhan lc

Chnh
sach
Phan tch
hien trang
quan tr
nguon
nhan lc

Phan tch
cung cau,
kha nang
ieu
chnh
Ke
hoach/
chng
trnh

Thc hien
Thu hut
ao tao
va P.T.
Tra cong
va kch
thch

Quan he
lao ong

Kiem tra
anh gia
tnh hnh
thc hien

Cong ty 7S Mc Kinsey
Structure
(C cau)

Strategy
(Chien lc)

Systems
(he thong)

Shared Value
(Gia tr chung)

Skill
(Ky nang)

Style
(Cach quan ly)

Staff
(Can bo)

Mo hnh nam nguon lc Porter nh

hng canh tranh
oi thu
tiem nang
e doa tham
nhap cua oi
thu mi
Kha
nang

Nha cung
ng

thng
lng
cua
nha
cung
ng

oi thu canh
tranh cung
nganh
Mc o canh
tranh

Kha
nang
thng
lng
ngi
mua

Khach
hang/
ngi mua

e doa san
pham thay
the

Hang thay
the

Nguon: Michael E Porter (1980), Competitive Strategy: Techniques for Analysing

Industries and Competitors, The Free Press, New York, USA, trang 4.

anh gia nang lc nhan vien

MUC CH
CUA
TO CHC

THONG TIN PHAN HOI TO

CHC

TIEU CHUAN MAU

T
BAN MO TA CONG
VIEC
VA MUC CH CUA
TO CHC

ANH GIA
THC HIEN CONG
VIEC

MUC CH
CUA
CA NHAN

THONG TIN PHAN HOI CA

NHAN

S DUNG TRONG
HOACH NH NGUON
NHAN LC :
TRA LNG, KHEN
THNG, AO TAO
VA KCH THCH