Professional Documents
Culture Documents
Hotel managment for the 1st and 2nd grade 'Hotel school'.
Context:
The course is all about a broad insight into the hotel sector. A thorough look behind the screens of
a hotel, focused on organization, staff follow-up and motivation, purchase, accounting,
reservation, sales, food & beverage, maintenance and security. This online course will run
over six weeks and has at least one obligatory assignment every week.
Standards:
In this course, students will:
- Understanding the daily working of a hotel.
- Analyze staff and recruitment needs.
- Communicate with clients and staff on a commercial level.
- Work effectively in teams.
- Apply readings and class discussions to understand all needs and working methods of all hotel
departments.
- Analyze and discuss all connections between all hotel departments.
Module objectives:
1. Students will understand the daily working of a hotel.
2. Students will analyze staff and recruitment needs.
3. Students will communicate with clients and staff on a commercial level.
4. Students will work effectively in teams.
5. Students will apply readings and class discussions in order to understand all needs and
working methods of all hotel departments.
6. Students will analyze and discuss all connections between all hotel departments.
7. Students will read the online manual "Hotel management" by Voy Kay.
8. Students will be active in multiple discussions, postings, individual and group activities.