DAVE

CHNOWSKI
www.davechnowski.com

1080 Wisconsin Ave., N.W., Suite 2011

Washington, DC 20007

Phone: 202.431.2398

dchnowski@gmail.com

Skilled Project Manager, adept at identifying and implementing best practices for managing construction
and technological operations in multiple environments. Manages timelines and budgets. Creates and applies
internal controls, operational assessments, hardware and software solutions. Hires, trains, mentor and
manage staff, and pro-actively ascertain needs and meets expectations of related departments and leaders.

SKILLS

General:

Construction:
Technology:





Operating Systems:
Software:

Collaboration, Training, Compliance / Risk Mitigation, Customer Service; Staff hiring, Supervision,
Training and Scheduling
Project Management, Carpentry, Plumbing, Electrical, Tiling, Painting, Cabinet Building
IT Principles, Operational Assessments, Internal Controls, Hardware & Software
Installation & Support; Network Operations; Technology Training; Troubleshooting & Remote
Support, Documentation
Microsoft, Macintosh and Linux
Microsoft Word, Excel, Adobe Photoshop, Autodesk AutoCAD, Trimble SketchUp

PROFESSIONAL EXPERIENCE

SELF-EMPLOYED, Washington, DC

Independent Contractor, Designer, Project Manager, Craftsman

2014-Current

Designs and renovates residential spaces, including: demolition, reconfiguration, construction and
finishing.
Manages timelines, material ordering and budgets.
Builds custom cabinets and furniture.
Liaison between clients and subcontractors.

COLOMBO BANK, Rockville, MD

Community bank with six branches and $200 million in assets.

2008-2014

Assistant Vice-President, Deposit Operations Supervisor

Recruited join bank by owner who was impressed with service he received at Restoration Hardware.

Lead the Deposit Operations Team in fulfilling daily back-office work.
Project Management. Successful project examples:
o Led team implementing banks merger and system conversion. Migrated Independence Banks
Open Solution, Inc. system into Fiserv Premier.
o Implemented Positive Pay to match each check to commercial customers input into the
system to verify authenticity, thereby mitigating losses for both the customer and bank.
o Reengineered and did back-end coding of banks website.
o Convinced bank leaders to become members of the Allpoint ATM network, and managed
integration process.
o IT Projects: Brought ordering of computer hardware in-house, achieving 10-20% savings per
purchase. Led software transitions: Windows XP to 7, Office 2003 to 2010, and upgraded
multiple iterations of Internet Explorer, all bank-wide. Rectified employee computer problems

through remote use of Bomgar. Mitigated risk of data breach by implementing use of
TrueCrypt software.
Provide Cash Management Services. Increase high-profit commercial clients through consultative
selling of Remote Deposit Capture, ACH Origination Services, Wire Transfer Services, Merchant
Services (credit card processing), Online Banking, Sweep Accounts and Courier Pickup.
Monitor and report on all banking activities. Gather information and prepare reports for Board of
Directors and balance ledgers.
Create secure and efficient customer experience: Monitor high net worth clients activities. Maintain
debit cards, perform and review validity checks and deal with suspicious activity. Authorize raising of
transaction limits, and maintains scanners for client remote account access. Provide customer support
by phone. Added ATM processing network, thereby increasing free ATMs from 6 to 55,000. Designed
floor plan for remodeled Baltimore branch with enhanced functionality and aesthetics.
Create efficiencies and mitigate risk: Monitor and verify all new accounts, assuring that proper
documents are present. Follow up with branch staff when additional or corrective materials are
needed. Approve ACH transactions. Review all checks greater than $2,500. Determine whether or not
to honor checks from overdrawn accounts. Maintain core systems to comply with regulatory
requirements. Reduce risk of fraud with real time transaction tracking, and block suspicious
transactions. Collaborate with Compliance Department to identify, flag, and monitor high risk
customers.
Staff Management. Hired and managed three people, in addition to one person from bank merger.
Administer Online Banking. Configured online banking system specifying user access permissions,
viewable account information and transactions for both personal and commercial clients. Monitor and
report all online access and transactions.
Administer Debit Card Activities. Designed physical debit card. Setup daily limits, provide new and
replacement cards. Added deposit functionality to ATMs, spurring a 20% increase in cardholders.

RESTORATION HARDWARE, Washington, DC

Retail home furnishings & decor

2005-2008

Assistant Manager / Store Operations Manager

Promoted from part-time seasonal employment in recognition of consistent excellent performance.
Maintained smooth operation of store through efficient personnel scheduling to cover customer
demands. Hired up to 40 people in high turnover roles. Supervised and mentored staff to successfully
contend with absenteeism and improve customer service.
Awards earned: Multiple monthly awards for overall store performance based on customer service.
Twice won District-wide quarterly award for overall store performance.

COLBYS OF RIDGEFIELD, INC., Fairfield County, CT

2003-2005

Family owned interior decorating business specializing in Window treatments, Wallpaper, Upholstery, and Slipcovers.

Collaborated with customers on design projects from concept through installation of new window
treatments. Transformed appearance of homes by assisting planning based on budgets and tastes.

RIDGEFIELD PLUMBING AND HEATING, Fairfield County, CT

Full-service plumbing company

2001-2002

Recruited by companys owner. Assisted Master Plumber by stocking truck, maintaining inventory, and
scheduling and performing regular and emergency client service calls.
Participated in remodeling of kitchens and baths, including: demolition, reworking piping, and
installation of new fixtures.

EDUCATION
B.A. in Economics, George Washington University, Washington, DC, 2001

INTERESTS

Carpentry & Woodworking, Engineering, Fabrication, Mechanical systems, Computer System Design, Home
Remodeling, Electronics, Graphic design and Cooking