Response Summary

Total Responses
Complete Responses
Incomplete Responses

Count

Percent
46 100.0%
46 100.0%
0 0.0%

2015 ADMEI Conference Evaluation

Info prior
Information on www.ADMEI.org
Information in Quick Notes
Online registration
Emails prior to conference
Timing of information
Mobile app
Times answered
Times skipped

Excellent Very good

15 (32.6%)18 (39.1%)
14 (30.4%)23 (50.0%)
11 (23.9%)19 (41.3%)
17 (37.8%)19 (42.2%)
11 (23.9%)22 (47.8%)
8 (17.4%) 20 (43.5%)

This is the second year that ADMEI used a mobile app foYes
No
Did you download the app before the conference?
40 (87.0%)6 (13.0%)
Have you ever used an event mobile app before?
40 (87.0%)6 (13.0%)
Were you able to access the downloads for the sessions that h 36 (81.8%)8 (18.2%)
Did you use the app to access social media (Twitter, Facebook?)2 (4.3%) 44 (95.7%)
Did you use the app to find out more about our exhibitor/spons 20 (43.5%)26 (56.5%)
Times answered
Times skipped
Conference elements
Overall educational content
Overall quality of speakers
Fiesta Americana Grand sleeping rooms/services
Fiesta Americana Grand meeting facilities
Opening Fiesta Fun! event
Friday Networking luncheon
Saturday lunchion
ADMEI Awards Event
Times answered
Times skipped

Excellent Very Good

8 (17.4%) 10 (21.7%)
13 (28.3%)18 (39.1%)
7 (15.2%) 25 (54.3%)
9 (19.6%) 30 (65.2%)
8 (17.8%) 19 (42.2%)
6 (13.3%) 23 (51.1%)
6 (13.3%) 19 (42.2%)
9 (19.6%) 20 (43.5%)

First time attendee

Yes
No
Times answered
Times skipped

Count

Percent
9 19.6%
37 80.4%
46 100.0%
0 0.0%

Meet expectations
Yes
No
Times answered
Times skipped

Count

Percent
42 91.3%
4 8.7%
46 100.0%
0 0.0%

eSocial
Yes
Did you use eSocial?
2 (4.3%)
Did you connect with other attendees by using the message fea1 (2.2%)

No
44 (95.7%)
44 (97.8%)

Did you connect with other attendees by using the meeting fea0 (0.0%) 44 (100.0%
Did you refer to the list of attendees to see who was at the mee20 (44.4%)25 (55.6%)
Did you find eSocial easy to use?
3 (8.1%) 34 (91.9%)
Times answered
Times skipped
eSeating usage
Count
Percent
Yes, I was able to use eSeating on my own to make my seat res
9 20.5%
I needed ADMEI staff to help me make my seat reservation
30 68.2%
I did not attend the Gala event, so did not need to use eSeating
1 2.3%
eSeating? What was that? Was I supposed to reserve my seat
4 9.1%
Times answered
44 95.7%
Times skipped
2 4.3%
2015 Educational Sessions
Session ranking
Excellent Very Good
Economic Impact of DMCs Study Results
16 (35.6%)20 (44.4%)
New Thinking about Incentives
16 (35.6%)16 (35.6%)
Life of a Program from Initial Concept to Implementation
14 (31.1%)12 (26.7%)
Selling Your Value Wrap-up Session
8 (17.8%) 11 (24.4%)
Communications and Marketing: How to Best Present Your DMC 8 (18.2%) 14 (31.8%)
Food & Beverage Trends for 2015
2 (4.5%) 6 (13.6%)
Times answered
Times skipped
Session ranking
Owners Response to RFP-Selling Your DMC Value
Sales Response to RFP-Selling Your DMC Value
Operations Response to RFP-Selling Your DMC Value
Best Practices for Owners
Best Practices for Sales
Best Practices for Operations
When an Employee Leaves
Present Your DMC in Trade Publications
Present Your DMC at Trade Shows
Topic Round Tables
Times answered
Times skipped

Excellent Very Good

4 (9.3%) 3 (7.0%)
3 (7.5%) 5 (12.5%)
2 (5.1%) 3 (7.7%)
6 (14.3%) 6 (14.3%)
3 (8.1%) 5 (13.5%)
7 (17.9%) 3 (7.7%)
16 (37.2%)4 (9.3%)
5 (12.5%) 3 (7.5%)
4 (10.0%) 4 (10.0%)
10 (23.8%)10 (23.8%)

UnConference
Yes
No
Did you use the UnConference time to get together with other 36 (80.0%)4 (8.9%)
Were you happy to have some time for informal conversations?35 (77.8%)2 (4.4%)
Would you like us to include the UnConference in next year's c 35 (79.5%)2 (4.5%)
Times answered
Times skipped
Your input, please!

SatisfactoFair
10 (21.7%)3 (6.5%)
7 (15.2%) 2 (4.3%)
9 (19.6%) 3 (6.5%)
8 (17.8%) 1 (2.2%)
12 (26.1%)1 (2.2%)
10 (21.7%)7 (15.2%)

Average Count
1
1
1
1
1

Poor
0 (0.0%)
0 (0.0%)
4 (8.7%)
0 (0.0%)
0 (0.0%)
1 (2.2%)

Average Count
0
0
0
0
0
0

Percent
46
100
46
100
46
100
45
97.8
46
100
46
100
46 100.0%
0 0.0%

Percent
46
100
46
100
44
95.7
46
100
46
100
46 100.0%
0 0.0%

SatisfactoFair
22 (47.8%)4 (8.7%)
11 (23.9%)4 (8.7%)
7 (15.2%) 5 (10.9%)
7 (15.2%) 0 (0.0%)
10 (22.2%)3 (6.7%)
7 (15.6%) 4 (8.9%)
6 (13.3%) 4 (8.9%)
6 (13.0%) 6 (13.0%)

Poor
2 (4.3%)
0 (0.0%)
1 (2.2%)
0 (0.0%)
1 (2.2%)
0 (0.0%)
0 (0.0%)
3 (6.5%)

Average Count
Percent
0
46
100
0
45
97.8

N/A
Average Count
0 (0.0%)
0
0 (0.0%)
0
1 (2.2%)
0
0 (0.0%)
0
4 (8.9%)
0
5 (11.1%)
0
10 (22.2%)
0
2 (4.3%)
0

Percent
46
100
46
100
46
100
46
100
45
97.8
45
97.8
45
97.8
46
100
46 100.0%
0 0.0%

0
0
0

44
95.7
45
97.8
37
80.4
46 100.0%
0 0.0%

SatisfactoPoor
4 (8.9%) 0 (0.0%)
7 (15.6%) 0 (0.0%)
16 (35.6%)1 (2.2%)
19 (42.2%)4 (8.9%)
14 (31.8%)4 (9.1%)
10 (22.7%)0 (0.0%)

Did not a Average Count

5 (11.1%)
3.3
6 (13.3%)
3.23
2 (4.4%)
2.91
3 (6.7%)
2.55
4 (9.1%)
2.65
26 (59.1%)
2.56

Percent
45
97.8
45
97.8
45
97.8
45
97.8
44
95.7
44
95.7
46 100.0%
0 0.0%

SatisfactoPoor
11 (25.6%)3 (7.0%)
9 (22.5%) 1 (2.5%)
3 (7.7%) 1 (2.6%)
7 (16.7%) 1 (2.4%)
8 (21.6%) 0 (0.0%)
1 (2.6%) 0 (0.0%)
1 (2.3%) 0 (0.0%)
4 (10.0%) 2 (5.0%)
5 (12.5%) 3 (7.5%)
6 (14.3%) 1 (2.4%)

Did not a Average Count

22 (51.2%)
2.38
22 (55.0%)
2.56
30 (76.9%)
2.67
22 (52.4%)
2.85
21 (56.8%)
2.69
28 (71.8%)
3.55
22 (51.2%)
3.71
26 (65.0%)
2.79
24 (60.0%)
2.56
15 (35.7%)
3.07

Percent
43
93.5
40
87
39
84.8
42
91.3
37
80.4
39
84.8
43
93.5
40
87
40
87
42
91.3
46 100.0%
0 0.0%

N/A
Average Count
Percent
5 (11.1%)
0
45
100
8 (17.8%)
0
45
100
7 (15.9%)
0
44
97.8
45 97.8%
1 2.2%

Responses to Please share with us your comments about the ADMEI mobile app.

I don't think it makes sense to have the Contact Hour Sheet in PDF format on the app.
Wish you could add codes for each class in the app
the awards event on there - rather than having to click through registration.
Much improved over last year. Found information easy to locate and access
You should be able to track and keep your codes right in the app.
it was good, but personally I prefer printed hard copies of conference materials
feature on my iPad to record session notes and not really using the app at all.
Please go back to giving attendees hard copies of the session forms for entering codes.
I could not download it on my blackberry
the codes in there, i had to print out when i got back.
All worked well but would have liked selfies on the app.
I thought it was user friendly and enjoyed using it for my schedule and feedback.
Thought it was very user friendly. I did notice that some of the sessions only 2 were listed....?
easy to use and very helpful! it was great not having lots of paper to tote around!
Need to be able to enter data straight into contact sheet.
Felt like it was double trouble doing both the Smart Hunts and ADME App. Once the first night was do
actually read on the app.
non-intuitive. Didn't find it very useful.
to find what you needed.
Always getting better and easier to navigate....
space. It was hard to use it continuously with the hotel's free wifi so I didn't get the most out of it.
unable to register for the gala on the app where it should have been possible and the points should no
app not having that information was not good.
+Some sessions relied heavily on the app and looking at in depth RFP on a phone was terrible
It was wonderful being able to access the agenda and the room locations.
It was good but on the last day they did not have an operations section or at least I didn't see one.
I found that the opening night teambuilding was a little long.

Responses to Expectations met - comments

attendees.
Great conference
really liked how it was broken out into owner/sales/ops! would like to see more of that - and go deeper
Contents were Good but still too US-centric sometimes
Felt the educational sessions could have been better. More round table time might have been good.
This was a comment I heard many times
or someone who has prepared what we are trying to learn. I think this was a big missthe most part.
conference prior to the first speaker?
Need to be aware of food allergies and special dietary needs.
Very interesting topics and beautiful people
sessions
expecations of a meeting in mexico. Good but not outstanding.
benefit many of us in the room.
have been good for Saturday afternoon vs. Friday
sessions were redundant.
flow.
connections with speakers
that I learned a lot. DC last year was a much better conference.
conference, but was hoping for a little more. I am sure the destination made it difficult to offer a rang
Expected great Education and it was pretty close to great.
prepared with hot topics and questions to get conversations going.
announcement
good for all inclusive.
always love the talks with peers
beneficial.
the pool, weather, etc.
I was able to connect with ADMEI members I haven't met in the past. It was great to see so many peo

Responses to Useful

open-minded & transparent is key to making this happen.

Legal class
pricing tips/ideas from colleagues during informal networking conversations.
dmc )
The networking and round tables were the best for me
impromptu conversations
work on your business rather than in it...
I am not sure.
SET UP CONFERENCE CALL with clients for kickoff to gather data for a proposal AND after proposal rec
Follow up with clients, invoicing, upselling, Imex
I loved the IMEX presentations and breakouts as well ans the publications breakout. Martiz presentatio
How really valuable our relationships with our hotels are.
Barbara Dunn's legal information.
Mostly understanding how other DMC's handle challenges and listening to "best practices"
Maritz presentation, corporate client feedback
That we can always do better
Opening session with 3 client perspectives, especially Gene Rubenstein was very helpful.
Loved the location but felt the conference was lacking content.
The Client Speakers were excellent.
The study that Liz and David presented on the economic impact of DMC's.
Barbara Dunn session - always the best.
barabra Dunn
party and the tools/expectations he has from DMC's.
second day speakers in the morning I thought were fantastic!
Selling the value of my DMC

Responses to eSocial comments

Sorry but first time hearing about this.

None
app.
I underutilized the feature. I imagine it was good
I didn't use it.
text them, etc.
I logged in and chose some members to meet but nothing came of it, maybe needed more explanatio
Did not understand how it worked as directions were sketchy. KISS
Needs to be an app versus web based. Not user friendly.
I did not participate in this unfortunately.
I barely used it, so on question 5 here, I answered "no" as there is not a "not applica
my name did not connect on the profile for some reason when I checked
with in Mexico
Did not use.
didn't use it...
Didn't use it.
Did not use.
I did not use this feature.

Responses to eSeating comments

Unfortunately it was not compatible with the iPhone mobile so i had to bother Roxy.
No
X
wish it were connected to the conference app.
it was easier to have Roxy assign us a seat.
to the Reg table for assistance.
I had a colleague reserve a seat on my behalf
Great app!
Roxy was very helpful though!

from our group just go and make a seat reservation for all of us.
Without my laptop, i couldn't do it....
this feature should have been on the app and there was no way to find it
Was not able to access it via the app.
hated it - rather just sign up on site
Our seating arrangements were made for us
Overall, we were able to manage this easily, except that we purchased an extra ticket, and weren't ab

Responses to UnConference comments

professionals - we need to showcase our best.
No one there at some sessions many were drinking
should put signs out around the room/pool, and people can gather at those signs.
Should have just been called happy hour. That's what it seemed like it was.
Some great topics and variety of perspectives!
overall. It is an expensive meeting to have people attend and get little out of.
Yes, please bring back the UnConference. Great time to network with our peers
I did not attend as I was on a conference call with my office.
Very nice to have some informal conversation.
great concept, loved it
speaker/session turn out on the Saturday afternoon
Needs to have seating as this was a challenge and pool area proved to be difficult.
great concept worked well
I sat by the pool in my suit but it was just fine. We needed some informal networking time
I didn't see anyone sitting in groups for the UnConference.
they were scattered throughout the "pool" area which was quite large.
I thought this was GREAT and hope to have it next year!
Sharing information with other members in an informal setting.

Responses to 3 important things

another.
Legal, Legal and Legal
expenses
The only time I took notes was for Lisa Grimaldi's breakout session. I found it very informative.

Information about what to do when an employee leaves was good and relevant for our office right now
tips for industry publications
Re term site inspections I our accounting to research and development.
I am not sure really. I have to think about it.
sharing the ADME plan for our industry with the office
Sales tactics to implement, R&D on NYS laws and Sarbanes oxley
3. never put a dollar figure on experience
3. Have 3rd person in room when disengaging an employee.
release to everyone in my company.
3. I did gain a new perspective on how to look at RFP's from a sales side.
a new approach to looking at RFP's...asking different questions
events are not an easy format for this).
Financial Impact Report
3. Always check the timing well on auto send emails
Get more involved, how other DMC companies are structured, what is really selling
publication.
Learned a lot about getting our company name into publications! Great session with Lisa.
Best and most effective social media posts
Barbara Dunn and then other information I received from networking
3. Looking at on call training
by including more links, multimedia, etc. 3.) implementing a written site inspection policy

Responses to Improvements for 2016

badge design looks very dated.

More relevant real life topics for smaller struggling companies
Practices session to me was a set back.
To be more international
seem like forced networking.
breakout sessions
Better content
make the awards more exciting and interesting in 2016?
I loved the casual Un-conference. I had some fantastic conversations about business structure and pr
More break out session options. Some didn't apply to all attendees.
meeting and then dinner.
Some topics were quite US oriented, should be more international
are going to discuss, we come here to learn from them ot for them to ask us what we want to talk abo
Have it in Cabo again.
Add a track on creativity...not just a DMC department but overall creative thinking and it's applicaitons
for most of us. Also, I sent this feedback through the app but healthier snack options would be wonde
their perspective instead of just focusing on the presenter that runs their office a certain way....
for the economic impact study...how can this information best be used as a DMC
industry speakers.
More Topic Workshops for the "How To's" maybe only one division of owners, sales and ops
More emphasis on networking for first timers and volunteer opportunities
be sharing how we beat that daily competition.
The mobil app
speaker or trainer come in about how to better build your business.
Better education options.
More time and topics for Sales and Operations to just talk (roundtable topics)
lacked having hot topics to discuss. Sometimes a free-for-all doesn't get the best results.
Wifi was awful in Mexico. Make sure to have better Wifi in next location.
better after party - the lobby bar was a bad way to end the evening
Continue to have Cosimo organize the educational program. They were great.
to better manage your day, legal 101 - another overview of Standard Agreement, etc.

Responses to 2015 suggestions

Employees. How to Train Your Employees

How to control and manage company finances to stay strong
more clients. more talk about profitability, program profit margins, and pricing strategies, transportati
Best pratices
Creative sales ideas. Hotel partnerships.
vendor manager
See previous answer
Meetings & events technology. Maybe sessions focused on DMC's that are not part of a network
how to handle it when you find out from a vendor that a client is inquiring direct.
Case studies on specific client events, best practices. general session was excellent--more like that.
Event Trends
Customer Panels! LOVE that this year. More of those!
Would like more information on tools used from DMC to present a costing (software) to clients
maybe a session on volunteering - with admei but more so on opportunities where you can volunteer
Generational Information
A desktop yoga/practices session would be helpful. Maybe as a breakout not GS (healthy workplace tr
like that to share their insight, and how they look for new trends, etc.
I always enjoy panels with clients giving feedback
relevant closer to the event
hot and new
faced by smaller DMC and larger DMC that are not overlapping
I would be happy to facilitate a session for owners
training).
More of the same in regards to Clients letting us know what they want....
business."
Health insurance and how Obamacare will change our companies
banking experts
I would like to see more "operational" topics. I enjoyed hearing from clients/planners that
Community reach out the
as a session.

Responses to Don't invite back

I liked the information that Wayne had to share but he was a bit harder to understand.
Not sure
No
Corbin Ball
None that I can think of off the top of my head.
what "sticks" in meeting & event programming
more broad topic instead of a focus on just one show.
each group as teams.
I would have Grant take a year off as emcee for the Gala
N/A
Barbara - the best
engaging with only a few members of the room.

Responses to General comments

mobile.
Overal good job
No
to use EIS or Universal supplier rfp etc
spent as well as our conference fee would be helpful.
networks and consortiums? Side note-Fran, Roxy and her team did a FANTASTIC JOB!!!!
Keep up the great work!
Thank you for a great conference!
loved the client panel...always love Barbara Dunn and legal information
Thought the event was a success!
solutions.
used as a far more effective tool.
Great over all job!! Loved the relaxed feel of this conference that led to genuine interactions and conv
Great job. Thank you for all you do for us.
processes. Also, we should be asking for dietary restrictions!