Professional Documents
Culture Documents
Luke KRAUSE
s2841337
Thesis:
That cabin crew receiving first aid refresher training at six-monthly
intervals will provide a higher standard of care and better passenger
outcomes, compared to those that receive annual refresher training.
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Contents
Identification and analysis of the clinical problem and critique.............................3
The clinical problem........................................................................................... 3
Literature review................................................................................................ 3
Research Question.............................................................................................. 4
Aim of the proposed research.............................................................................4
Research Approach and Method of Enquiry...........................................................4
Population and Sampling and Critique...................................................................5
Data Collection and Analysis.................................................................................5
Ethical Considerations........................................................................................... 5
Limitations............................................................................................................. 6
Implications for practice........................................................................................ 6
Bibliography........................................................................................................... 7
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Studies have shown that airline cabin crew, who undergo annual first aid
training, have poor knowledge retention, leading to incorrect first aid performed,
with subsequently poor passenger outcomes. Cabin crew are expected to be
competent managing medical emergencies, including providing cardiopulmonary
resuscitation (CPR) and automated external defibrillator (AED) operation
(Mahony, Griffiths, Larsen, & Powell, 2008). Aviation represents an environment
in which the time to receive professional medical assistance can be hours, and
the availability of medically trained people cannot be counted on (Mahony et al.,
2008). Therefore, a major clinical problem presents when crew lack the skills to
be able to provide correct first aid for sick passengers.
Literature review
Worldwide, 2.75 billion passengers fly on commercial flights annually, and when
inflight medical emergencies occur, access to professional care is limited
(Peterson et al., 2013). Inflight life support has many challenges, with engine
noise, dim lighting, limited space and hypoxia at cruising altitude contributing to
the resuscitation outcome (Fischer et al., 2011). Mahony et al. (2008) showed
that a in a sample of cabin crew, most performed CPR incorrectly and operated
the AED unsafely. There is no industry standard dictating what first aid training
crew must receive (Mahony et al., 2008). For example, all Finnair crews learn first
aid and AED operation, (Harve, Hamalainen, Kurola, & Silvast, 2009), whilst
Singapore Airlines and Qantas train only Inflight Supervisors in AED use (Charles,
2011). Gaetz et al. (2012) studied the skills of occupational first aid attendants at
regular intervals post training, and found a rapid decay in skills with time
elapsed, with a 50% decline in performance in the first two months. An earlier
study found that multiple skills of first aid are forgotten shortly after certification,
with rapid deterioration of skills and knowledge noted two to six months
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following their training (Gaetz, Anderson, & Masse, 2011). Presently, the optimal
interval between refresher courses for adequate knowledge retention is
unknown. An aging population with an increasing desire to travel indicates the
prevalence of inflight emergencies will only increase over time (Stone, Lubarsky,
& Agarwal, 2014), so it is essential cabin crew have the skills to provide first aid
correctly.
Research Question
The question considered is, would cabin crew receiving first aid refresher training
at six-monthly intervals have a higher retention of correct first aid skills, leading
to overall better passenger outcomes, compared to those that receive only
annual refresher training?
It is hypothesised that, cabin crew receiving first aid refresher training at sixmonthly intervals will provide a higher standard of care and overall better
passenger outcomes, compared to those that receive annual refresher training.
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aid, with their proficiency measured by a Little Anne Skill Reporter Manikin.
Studies showed that the quantitative experimental approach is appropriate for
this investigation (Cokkinos et al., 2014; Gaetz et al., 2012; Janson et al., 1997;
Mahony et al., 2008). The main threat to internal validity is testing. Some crew
would have undertaken refresher training numerous times, others may have only
participated once. The main threat to external validity is the specific
environment the test will be done in. For realism, the manikin should be situated
in aisle of an aircraft cabin mock-up.
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Ethical Considerations
The principles of ethical research: beneficence and non-maleficence, justice,
respect and informed consent must be respected. Crew wellbeing should be a
high priority. First Aid competency is an essential part of their job, so they must
not be disadvantaged professionally by undertaking this study. Results of the
study should be distributed worldwide to airlines, with an aim of enhancing
worldwide crew abilities and passenger outcomes. Importantly, participants must
give an informed consent to participate in the study, and be able to withdraw at
any time without penalty. Also, privacy must be respected, with individual results
remaining confidential.
Limitations
Limitations of this study are identifiable. Investigation would occur in a cabin
mock-up, as access to a real aircraft is unlikely, which may influence the results
compared to a real life situation. Sampling bias is also possible. Crew have
complex schedules and access to a representative sample to participate is
challenging. Additionally, although crew have undergone the same company
training, they may have had different previous instructors, so individual skills
may differ. Finally, the sample should be representative of the specific airlines
crew population demographics and experience. This may however, not
extrapolate to be an accurate representation of broader industry demographics.
Bibliography
Charles, R. A. (2011). Cardiac arrest in the skies. Singapore medical journal,
52(8), 582-585.
Cokkinos, P., Nikolaou, N., Kapadohos, T., Rompola, A., Tompoulidis, D., Trikilis, J.,
& Tasouli, A. (2014). Layperson trainees improve their resuscitation
knowledge and their confidence in providing bystander CPR in ERCaccredited BLS/AED courses. Resuscitation, 85, Supplement 1(0), S62. doi:
http://dx.doi.org/10.1016/j.resuscitation.2014.03.157
Fischer, H., Neuhold, S., Hochbrugger, E., Steinlechner, B., Koinig, H., Milosevic,
L., . . . Greif, R. (2011). Quality of resuscitation: Flight attendants in an
airplane simulator use a new mechanical resuscitation device - A
randomized study. Resuscitation, 82(4), 459-463. doi:
10.1016/j.resuscitation.2010.12.004
Gaetz, M., Anderson, G., & Masse, J. (2011). First aid skill retention of first
responders within the workplace. Scandinavian Journal of Trauma,
Resuscitation and Emergency Medicine, 19(1), 11.
Gaetz, M., Anderson, G., & Statz, C. (2012). CPR Skill Retention of First Aid
Attendants within the Workplace. Prehospital and Disaster Medicine, 27(4),
312-318. doi: http://dx.doi.org/10.1017/S1049023X1200088X
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Harve, H., Hamalainen, O., Kurola, J., & Silvast, T. (2009). AED Use in a Passenger
During a Long-Haul Flight: Repeated Defibrillation With a Successful
Outcome. Aviation, Space and Environmental Medicine, 80(4), 405-408.
Janson, J., Berden, H., van der Vleuten, C., Grol, R., Rethans, J., & Verhoff, C.
(1997). Evaluation of cardiopulmonary resuscitation skills of general
practioners using different scoring methods. Resuscitation, 34(1), 35-41.
Mahony, P. H., Griffiths, R. F., Larsen, P., & Powell, D. (2008). Retention of
knowledge and skills in first aid and resuscitation by airline cabin crew.
Resuscitation, 76(3), 413-418. doi: 10.1016/j.resuscitation.2007.08.017
Peterson, D. C., Martin-Gill, C., Guyette, F. X., Tobias, A. Z., McCarthy, C. E.,
Harrington, S. T., . . . Yealy, D. M. (2013). Outcomes of Medical
Emergencies on Commercial Airline Flights. The New England Journal of
Medicine, 368(22), 2075-2083.
Stone, M. D., Lubarsky, D. A., & Agarwal, G. G. (2014). Lessons Learned During
an In-Flight Medical Emergency: Case Report and Discussion. Journal of
Travel Medicine, 21(2), 130-132. doi: 10.1111/jtm.12087
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