TCVN

TIU CHUN QUC GIA

TCVN 8068: 2009

DCH V IN THOI VOIP CC YU CU

VoIP telephone service - Requirements

H NI - 2009

TCVN 8068:2009

TCVN 8068:2009
MC LC
Trang
Li ni u..........................................................................................................................

1 Phm vi p dng..............................................................................................................

2 nh ngha v ch vit tt................................................................................................

2.1 nh ngha................................................................................................................

2.2 Ch vit tt...............................................................................................................

3 Ch tiu cht lng dch v .............................................................................................

3.1 Ch tiu cht lng k thut.....................................................................................

3.2 Ch tiu cht lng phc v.....................................................................................

TCVN 8068:2009

Li ni u
TCVN 8068:2009 c xy dng trn c s sot xt, chuyn i t Tiu chun Ngnh TCN 68253:2006 Dch v in thoi VoIP Tiu chun cht lng do B Bu chnh, Vin thng (nay l B
Thng tin v Truyn thng) ban hnh theo Quyt nh s 30/2006/Q-BBCVT ngy 5/9/2006. Cc yu
cu k thut c xy dng da trn cc Khuyn ngh ca Lin minh Vin thng Th gii (ITU), c
tham kho tiu chun cht lng, quy nh qun l i vi dch v in thoi VoIP ca mt s nc
trong khu vc, th gii.
TCVN 8068:2009 do Cc Qun l cht lng Cng ngh thng tin v Truyn thng bin son, B
Thng tin v Truyn thng ngh, Tng cc Tiu chun o lng Cht lng thm nh, B Khoa
hc v Cng ngh cng b.

TCVN 8068:2009

TIU CHUN QUC GIA

TCVN 8068:2009

Dch v in thoi VoIP Cc yu cu

VoIP telephone service - Requirements

1 Phm vi p dng
Tiu chun ny bao gm cc ch tiu cht lng cho dch v in thoi VoIP (Voice over Internet
Protocol) trong nc.

2 nh ngha v ch vit tt
2.1 nh ngha
2.1.1 Dch v in thoi VoIP trong nc
Dch v in thoi VoIP trong nc l dch v in thoi ng di trong nc s dng giao thc
Internet, trong cc cuc gi xut pht v kt thc ti cc thit b u cui in thoi thng thng
ca mng PSTN, cc thit b u cui ny khng thc hin truy nhp vo mng Internet v cc knh
truyn dn gia cc thit b cng ca mng cung cp dch v in thoi VoIP (Gateway VoIP) l cc
knh thu ring.
2.1.2

Doanh nghip cung cp dch v VoIP

Doanh nghip cung cp dch v VoIP l doanh nghip vin thng cung cp dch v in thoi VoIP theo
cc quy nh hin hnh.
2.1.3

Khch hng (ngi s dng dch v)

Khch hng l c nhn, t chc Vit Nam hoc nc ngoi s dng dch v in thoi VoIP.
2.1.4

Cht lng dch v

Cht lng dch v l kt qu tng hp ca cc ch tiu th hin mc hi lng ca ngi s dng

dch v i vi dch v .
2.1.5

Cuc gi c thit lp thnh cng

Cuc gi c thit lp thnh cng l cuc gi m khi quay ng v s thu bao b gi, pha thu
bao ch gi nhn c tn hiu cho bit ng trng thi ca thu bao b gi.
2.1.6

Thi gian tr sau quay s

Thi gian tr sau quay s l thi gian tnh t khi quay s xong (kt thc quay s cui cng ca thu
bao b gi) n khi nhn c tn hiu cho bit ng trng thi ca thu bao b gi (bn, ri, kho
my...).
2.1.7

Thi gian tr t u cui n u cui

Thi gian tr t u cui n u cui l thi gian truyn m thanh t ming ngi ni n tai
ngi nghe.
2.1.8

S c

S c l h hng ca mt hoc mt s phn t ca mng ca DNCCDV dn n vic lm gin on

ng truyn t mng PSTN n mng ca DNCCDV.
2.1.9

di m thoi thc ca cuc gi

di m thoi thc ca cuc gi l khong thi gian m thoi gia ch gi v b gi, trong : thi
im bt u m thoi c tnh t lc b gi nhc my; thi im kt thc cuc gi c tnh t lc
mt trong hai bn ch gi hoc b gi t my hoc do mng t kt thc cuc gi.
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