Adjustment of claims - process of ascertaining the liability of the insurer and the amount or

indemnity which the insured is entitled.

Kinds of adjusters
1. Agents
*in property insurance - many have the authority to settle a claim immediately.
*in life insurance - often involved directly in loss payment, do not have the problem of
determining the extent of loss payment
2. Staff or company adjusters - salaried employees of an insurance company
3. Independent adjusters - experts who made loss-adjusting a business, works for the insurers who
request their services
4. Adjustment bureaus - separate corporations