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Task 1
Task #1: Using the Hero GoPro user manual, turn on the camera
Time on task: The average time it took for the user to complete/quit/call the
help desk on this task was seconds. Below are the times for each participant
Participant
Seconds
102
41
37
25
105
15
45
Participant
Rating
Efficiency Rating
Inefficient
Efficient
Efficient
Efficient
Efficient
Efficient
Somewhat
Efficient
Task 1 continued
Success rate
The average success rate for this task was 85.7%. Below are the scores for each participant.
Participant
Score
Ease/difficulty of task
The average rating, on a scale of 1-5 (where one is easy, three is neutral, and five is difficult) was 2.5,
which means it was rated easy. Below are the ratings from each participant.
Participant
Rating
Efficiency
Rating
Difficult
Somewhat
easy
Easy
Easy
Difficult
Easy
Neutral
Task 2
Task 2: Use GoPro Hero 4 to capture a 10 second video
Time on Task: The average time it took for the user to
Seconds
35
36
40
33
35
32
38
Participant
Rating
Efficiency Rating
Efficient
Efficient
Efficient
Efficient
Efficient
Efficient
Somewhat
Efficient
Task 2 continued
Success rate
The average success rate for this task was 100% . Below are the scores for
each participant.
Participant
Score
Ease/difficulty of task
The average rating, on a scale of 1-5 (where one is easy, three is neutral, and five is difficult)
was 1, which means it was rated easy. Below are the ratings from each participant.
Participant
Rating
Efficiency
Rating
Easy
Easy
Easy
Easy
Easy
Easy
Easy
Task 3
Task 3: Migrate to the camera on the GoPro Hero 4 and take a still shot
Time on Task: The average time it took for the user to
complete/quit/call the help desk on this task was seconds. Below are
the times for each participant
Participant
Seconds
45
102
60
75
57
38
92
(where one is inefficient, three is neutral, and five is efficient) was, which means
it was rated efficient on average. Below are the ratings from each participant.
Participant
Rating
Efficiency Rating
Neutral
Somewhat
Inefficient
Inefficient
Inefficient
Neutral
Efficient
Inefficient
Task 3 continued
Success rate: The average success rate for this task was .85% . Below are
the scores for each participant.
Participant
Score
Rating
Efficiency Rating
Easy
Difficult
Somewhat
Difficult
Somewhat
Difficult
Somewhat
Difficult
Easy
Difficult
Task 4
Task 4: In the video mode, take a time lapse video using the GoPro Hero
4 camera.
complete/quit/call the help desk on this task was seconds. Below are the
times for each participant
Participant
Seconds
84
101
57
63
111
45
93
(where one is inefficient, three is neutral, and five is efficient) was, which
means it was rated 2.71 which is somewhat inefficient on average.
Below are the ratings from each participant
Participant
Rating
Efficiency Rating
Neutral
Inefficient
Somewhat
efficient
Neutral
Somewhat
Inefficient
Efficient
Inefficient
Task 4 continued
Success rate:
The average success rate for this task was .57% . Below
are the scores for each participant
Participant
Score
Rating
Efficiency Rating
Somewhat
Difficult
Difficult
Neutral
Neutral
Somewhat
Difficult
Somewhat
Easy
Somewhat
Difficult
Task 5
Task 5: Migrate to the camera feature and turn on the night mode and
take a still shot
Time on Task: The average time it took for the user to complete/quit/call
the help desk on this task was seconds. Below are the times for each
participant
Participant
Seconds
48
55
37
40
33
41
51
(where one is inefficient, three is neutral, and five is efficient) was, which
means it was rated 4.42 which is somewhat efficient on average. Below
are the ratings from each participant
Participant
Rating
Efficiency Rating
Somewhat
efficient
Somewhat
efficient
Efficient
Efficient
Efficient
Efficient
Somewhat
efficient
Task 5 continued
Success rate: The average success rate for this task was100% . Below are
the scores for each participant
Participant
Score
Rating
Efficiency Rating
Somewhat
Easy
Neutral
Easy
Somewhat
Easy
Easy
Somewhat
Easy
Neutral
Task 6
Task 6: Attach GoPro Hero 4 Camera to the floatable stick
Time on Task: The average time it took for the user to complete/quit/call
the help desk on this task was seconds. Below are the times for each
participant
Participant
Seconds
62
69
64
75
88
32
71
(where one is inefficient, three is neutral, and five is efficient) was, which
means it was rated 3.42 which is somewhat efficient on average. Below
are the ratings from each participant
Participant
Rating
Efficiency Rating
Somewhat
efficient
Somewhat
efficient
Somewhat
efficient
Normal
Somewhat
inefficient
Efficient
Somewhat
inefficient
Task 6continued
Success rate: The average success rate for this task was100% . Below are
the scores for each participant
Participant
Score
Rating
Efficiency Rating
Somewhat
Easy
Neutral
Somewhat
Easy
Somewhat
Easy
Somewhat
Difficult
Easy
Somewhat
Difficult
Task 7
Task 7: Using the GoPro App find my camera
Time on Task: The average time it took for the user to complete/quit/call
the help desk on this task was seconds. Below are the times for each
participant
Participant
Seconds
70
65
58
71
69
41
54
(where one is inefficient, three is neutral, and five is efficient) was, which
means it was rated 3.42 which is somewhat efficient on average. Below
are the ratings from each participant
Participant
Rating
Efficiency Rating
Somewhat
efficient
Somewhat
efficient
Somewhat
efficient
Somewhat
efficient
Somewhat
efficient
Efficient
Somewhat
efficient
Task 7continued
Success rate: The average success rate for this task was .85% . Below are
the scores for each participant
Participant
Score
Rating
Efficiency
Rating
Somewhat
Difficult
Somewhat
Difficult
Somewhat
Difficult
Somewhat
Difficult
Somewhat
Difficult
Somewhat
Easy
Somewhat
Difficult
Task 8
Task 8: Using the GoPro App take a 25 second video
Time on Task: The average time it took for the user to complete/quit/call
the help desk on this task was seconds. Below are the times for each
participant
Participant
Seconds
55
69
67
74
72
45
90
(where one is inefficient, three is neutral, and five is efficient) was, which
means it was rated 3.42 which is somewhat efficient on average. Below
are the ratings from each participant
Participant
Rating
Efficiency Rating
Somewhat
efficient
Somewhat
efficient
Neutral
Somewhat
efficient
Somewhat
efficient
Efficient
Somewhat
inefficient
Task 8continued
Success rate: The average success rate for this task was .85% . Below are
the scores for each participant
Participant
Score
Rating
Efficiency
Rating
Somewhat
easy
Somewhat
easy
Somewhat
easy
Somewhat
easy
Somewhat
easy
Easy
Somewhat
Difficult