Trng CSP Kon Tum

MC LC
MC LC______________________________________________________1 - 2
LI CM N______________________________________________________
LI NI U_____________________________________________________
TRANG THNG TIN C NHN SINH VIN___________________________
TRANG THNG TIN C QUAN THC TP____________________________
BO CO THC TP_______________________________________________
CHNG I: PHN L THUYT______________________________________
A.KHI QUT V NGNH QUN TR VN PHNG:______________
B. KHI QUT V UBND TX NG BY V TNG QUAN V
QU TRNH THC TP________________________________________
I. GII THIU S LC C QUAN THC TP:__________________
1. Lch s hnh thnh:___________________________________________
2. Tnh hnh hot ng, c cu t chc, s c quan:
2.1 C cu t chc:_______________________________________________
2.2 Tnh hnh hot ng:__________________________________________
2.3 S c quan:_______________________________________________
S C CU T CHC UBND TH X NG BY______________
II. TNG QUAN V QU TRNH THC TP_________________________
C. NI DUNG THC TP__________________________________________
I. Qu trnh kho st tnh hnh v thc tp cng tc vn th, qun tr
vn phng v cng tc lu tr ca c quan:__________________________
*. V tr, chc nng_____________________________________________
*. Nhim v - quyn hn_________________________________________
1. Cng tc tham mu - tng hp v phc v cc hot ng ca y ban
nhn dn TX__________________________________________________
2. Cng tc ni v ca Vn phng; cng tc hnh chnh, vn th, lu
tr hin hnh, Cng bo v tin hc ca TX:_________________________
3. C cu t chc:______________________________________________
II. Cch b tr ni lm vic, t chc lao ng v trang thit b vn phng:____
1. M hnh t chc vn phng c quan:______________________________
S B TR VN PHNG C QUAN___________________________
2. Trang thit b trong vn phng c quan:____________________________
3. Bin ch vn th chuyn trch:___________________________________
4. Son tho v ban hnh vn bn:__________________________________
B TR CC THNH PHN TH THC VN BN_________________
Bo Co Thc Tp Ngnh Qun tr Vn Phng Lu Tr
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4.2 Cc loi vn bn do c quan ban hnh:___________________________

5.Qun l cng vn i n:________________________________________
5.1. Nguyn tc gii quyt vn bn n______________________________
5.2. Qu Trnh s l vn bn:______________________________________
5.3. Cng vic vo s ng k._____________________________________
5.4. Trnh v chuyn giao vn bn:_________________________________
5.5. Gii quyt vn bn i:________________________________________
5.6. Mt s mu vn bn i - n:__________________________________
6.

Cng tc lp h s:___________________________________________

III. Cng tc luu tr________________________________________________

1. T chc v ch o cng tc lu tr ti c quan______________________
2. Thnh phn, ni dung v khi lng ti liu dc bo qun ti c
quan:__________________________________________________________
3. Tnh hnh t chc khoa hc ti liu:_______________________________
4. Giao np ti liu._______________________________________________
5. Tnh hnh t chc s dng ti liu :_______________________________
6. Tnh hnh bo qun ti liu :_____________________________________
7. Tnh hnh ng dng CNTT trong cng tc lu tr:___________________
CHNG II. PHN THC HNH___________________________________
I. HOT NG THC HIN V KT QU________________________
A. Thm nhp thc t tm hiu v c quan, n v thc tp___________
*Bin php tm hiu:__________________________________________
B. Ni dung tm hiu v ngnh o to____________________________
1.Tm hiu v c cu, cch t chc v hot ng ca vn phng.__________
2. Tm hiu nhng hot ng ca c quan, n v thc tp (HND UBND x R Ki)______________________________________________
C. T NH GI - NHN XT - NGH________________________
1. T nh gi:________________________________________________
2. Nhn xt:___________________________________________________
4. Thun li v Kh khn_______________________________________
5. Kt qu t c:____________________________________________
D.Kt lun:_____________________________________________________

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LI CM N
Li cm n u tin ti xin gi ti qu thy c Khoa x hi C bn
trng CSP Kon Tum tn ty truyn dy kin thc cho ti trong thi gian
qua ti c th hon thnh c qu trnh thc tp ny.
V hn ht ti xin cm n ti CVHT thy Trn Kim Trng Ngha.
Bi bo co thc tp ny hon thnh cn nh s gip ca cc anh, ch,
c ch ang cng tc ti HND UBND x R Ki, bn b cng ti st
cnh trong thi gian qua. Ti xin chn thnh cm n tt c.
Vi thi gian cho php, kh nng nghin cu v kinh nghim thc t cn
hn ch t hn bi Bo co thc tp s c nhiu thiu st. Nhng vi s nghin
cu nghim tc, s am m tm ti hc hi, ti rt mong nhn c ch bo tn
tnh ca qu thy c. .
Sinh vin thc hin
A M

Bo Co Thc Tp Ngnh Qun tr Vn Phng Lu Tr

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LI NI U
Chng ta bit hot ng qun l ni chung, l mt hot ng i hi
nhiu nng lc v t duy trong ch th qun l lun c b phn tr gip ty
theo quy m t chc m l mt b phn hay l mt c nhn.
Qun l hnh chnh nh nc l mt hot ng c bit trong i sng
x hi. N c trng bi hot ng chp hnh v iu hnh gia c quan cp
trn vi c quan cp di, gia c nhn lnh o vi nhng nhn vin trong ni
b c quan. Mi c quan qun l hnh chnh nh nc thc hin chc nng
trong khun kh nhim v quyn hn thng qua cc quyt nh trong h thng
hnh chnh v nhng mi quan h cng tc bn ngoi. Do b my tr gip
ca c quan qun l hnh chnh nh nc l yu t c quan tm nh mt
im trong tm trong vic nng cao hiu qu hot ng ca c quan.
Do thi gian v phm vi tip cn cng vic cn gii hn nn trong
khun kh ca mt Bo co thc tp; ti xin cp n cc hot ng ca vn
phng HND UBDN x R Ki ch yu t phng din nhim v ca Vn
phng, c bit l cng tc vn th mt khu quan trng trong hnh chnh t
chc ca c quan, cng l ni ti c iu kin tip xc cng vic nhiu nht;
nhm t mt ci nhn tng qut, khi qut v v tr, chc nng nhim, ngha
hot ng ca Vn phng i vi c quan cng nh chc nng ca Vn phng
ni chung trong hot ng qun l cc c quan hnh hnh nh nc.
Ti xin chn thnh cm n Ban o to, cc thy c gio hng dn
Khoa x hi c bn v cc c ch, anh ch trong UBND, Vn Phng HND
UBND x R Ki to iu kin, gip ti hon thnh bo co ny.

Bo Co Thc Tp Ngnh Qun tr Vn Phng Lu Tr

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TRANG THNG TIN C NHN SINH VIN

I. TM TT LCH S BN THN
1.

H v tn sinh vin: A m

2.

Ngy thng nm sinh: 11/02/1995

3.

Qu Qun: Thn Gia Xing - x R Ki huyn Sa Thy tnh

Kon Tum
4.

Ni c tr: x R Ki huyn Sa thy tnh Kon Tum

5.

S CMND: 233232087

6.

S in thoi: 01626244385

7.

a ch lin lc: R Ki - Sa Thy Kon Tum

II. THNG TIN KHC:

1.

M s sinh vin: 18134040604

2.

Lp: Qun Tr Vn Phng Lu Tr

3.

Kha hc: 2013 2016

4.

S in thoi: 01626244385

5.

a ch lin lc: R Ki - Sa Thy Kon Tum

R Ki, ngy 11 thng 4 nm 2016
Ngi bo co

A m

Bo Co Thc Tp Ngnh Qun tr Vn Phng Lu Tr

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BO CO THC TP
NGNH QUN TR VN PHNG LU TR
CHNG I: PHN L THUYT
A.KHI QUT V NGNH QUN TR VN PHNG LU TR:
Vn phng l b my ca c quan, t chc c trch nhim thu thp, x l
v tng hp thng tin phc v lnh o, l b my gip cc nh qun l iu
hnh cng vic, ng thi m bo iu kin vt cht, k thut cho hot ng
chung ca ton c quan,t chc.
Qun tr hnh chnh vn phng l mt cng tc quan trng i vi bt k
mt c quan no, n nh hng n ton b hot ng ca c quan. Cng tc
ny nu c thc hin tt s thc y s tin b trn nhiu mt ca t chc v
ngc li, nu thc hin khng hiu qu c th tc ng tiu cc n qu trnh
pht trin.
Qun tr vn phng l mt ngnh rt rng n p ng nhu cu thc tin
ca tng c quan, n v. Nhm trang b cho sinh vin nhng kin thc v k
nng trong qu trnh t chc v hot ng ca c quan, n v. vic qun l
iu hnh c hiu qu, vn dng nhng kin thc c bn trong qu trnh qun
l. Qun tr vn phng l phng tin c s dng trong qu trnh t chc
hot ng ca c quan, n v.
Ngoi ra nhn vo ton b qu trnh qun l, t vic ra quyt nh qun l
v t chc thc hin quyt nh, cho n vic kim tra, iu hnh cc quyt
nh cho ph hp vi mc tiu ra. Chng ta thy trong cc hot ng,
khng c khu no khng cn n vn bn. V th, vic nm r h thng vn
bn, phn loi vn bn v qui nh ca nh nc v th thc ca mt vn bn s
gip cho ngi son tho c th la chn loi hnh vn bn ph hp vi mc
tiu ca vic ban hnh v m bo vn bn c thc thi. Ngoi ra mt nh
qun tr cn phi am hiu nhiu lnh vc v kinh t, vn ha, x hi v phi
am hiu php lut v cch thc sp xp, t chc cc cuc hi hp v iu hnh
hot ng trong vn phng cc khu nghip v khc t n gip cho sinh
vin hiu c tng quan ngnh hc v trang b cho mnh mt kin thc c
bn v cc nghip v ca cng tc vn th, son tho v ban hnh vn bn,
cng tc lu tr ca mt ngi qun tr.
Mc ch ca t thc tp ngnh Qun tr vn phng:
Thc tp tt nghip c v tr rt quan trng trong chng trnh o to
trnh Cao ng ngnh Qun tr vn phng lu tr. y l t thc tp ca
c kha hc, c thc hin sau khi xong chng trnh l thuyt - thc
hnh ti trng.
gn lin nh trng vi x hi, l lun vi thc tin. Thng qua
nghin cu kho st v thc hnh v cng tc vn th; son tho v ban hnh
vn bn; cng tc lu tr c quan, doanh nghip cng c kin thc hc,
nng cao nng lc v vn dng l lun v thc tin; rn luyn k nng ngh
Bo Co Thc Tp Ngnh Qun tr Vn Phng Lu Tr
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Trng CSP Kon Tum

nghip; xy dng phong cch lm vic ca mt cn b khoa hc ngnh Qun tr

vn phng lu tr.
Nm v hiu c hot ng ca c quan, doanh nghip tch ly kin
thc thc t, ly t liu ti liu chun b cho tt nghip.
B. KHI QUT V UBND X R KI V TNG QUAN V QU
TRNH THC TP
I. GII THIU S LC C QUAN THC TP:
1. Lch s hnh thnh:
X R Ki pha ng gip tnh Sc Trng, pha ty v nam gip huyn
Phng Hip, pha bc gip huyn Chu Thnh.
Ng By cch th x V Thanh - tnh l Hu Giang - hn 70 km (ng
quc l), nhng li c nhng c im thun li v v tr a l v iu kin pht
trin giao thng, giao thng: nm trn tuyn quc l 1A, gia trung tm thnh
ph Cn Th v tnh l Sc Trng (mi a im cch Ng By khong 30 km).
Th x Ng By c din tch 7.894,93 ha, dn s 61.024 ngi (nm
2005), gm 3 phng (Ng By, Li Hiu, Hip Thnh) v 3 x (Hip Li, i
Thnh, Tn Thnh
Th x Ng By l trung tm kinh t - x hi, l ni hi t by tuyn kinh
xng ln, c hnh thnh t nm 1915, ngi php gi ni y l Ngi sao
Phng Hip ( v nh dng ngi sao by cnh), khng ch c ngha v kinh t
m cn c ngha v mt qun s.
Th x Ng By cng nh cc th vng Ty Nam B l vng t tr,
c hnh thnh t thi khai khn lp p do chnh sch u t h thng thy li
ci to t, m rng din tch t canh tc ca thc dn php nhng thp nin
u ca th k XX.
Trong nhng nm khng chin chng Php v M, Ng By l chic ni
ca cch mng, l vng cn c cch mng ca khu y Ty Nam B, ni y
c gi la khu lin hip nh chin Ty Nam B chng kin s kin lch s
ca cch mng Vit Nam buc thc dn Php k hip nh Gi - Ne v.
Sau ngy Min Nam hon ton gii phng, vi tinh thn yu nc, cn
c trong lao ng v ch t lc t cng, qun v dn th x xy dng nn
kinh t - x hi ca huyn nh tng bc pht trin, ha nhp nhp pht trin
kinh t ca c nc.
Ng By vi nhng thun li: Giao thng thy b, t ai mu m,
pht trin khng ngng, ngy cng th hin r vai tr trung tm chnh tr - kinh
t x hi ca tnh v vng.
V ng b th x Ng By nm n ng trn tuyn quc l I ni t
th ln l Thnh ph Cn Th vi Thnh ph Sc Trng Tnh Sc Trng, Tnh
Bc Liu v Thnh ph C Mau Tnh C Mau. trong mt vi nm ti s thc
hin xy dng tuyn quc l Qun L - Phng Hip ni quc l 1A vi trung
Bo Co Thc Tp Ngnh Qun tr Vn Phng Lu Tr
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Trng CSP Kon Tum

tm vng Ty Sng Hu, gm cc tnh: Hu Giang, Kin Giang, Bc Liu, Sc

Trng.
V ng thy th TX Ng By nm trn 7 tuyn knh xng ln: c
tuyn knh Qun L - Phng Hip do trung ng qun l v knh xng Li
Hiu do tnh qun l. l tuyn giao thng thy ni gia TPHCM i bn o C
Mau, t gic Long Xuyn, th x V Thanh, tnh Kin Giang v cc tnh khc
trong vng. Nn v tr a l ca th x rt thun li cho pht trin kinh t - x
hi, l u mi um i giao thng quan trng trong giao lu pht trin kinh t
- vn ha x hi vi cc huyn trong tnh cng nh vi cc tnh trong vng
ng Bng Sng Cu Long.
Th x Tn Hip c thnh lp ti y theo Ngh nh 98/2005/N-CP
ca Chnh ph, ban hnh ngy 26 thng 7 nm 2005, theo , huyn Phng
Hip c tch thnh 2 n v hnh chnh mi: th x Tn Hip (nng cp t th
trn Phng Hip) v huyn Phng Hip mi. Tn gi Tn Hip y xa l
gp nhiu kin khng ng tnh ca ngi dn.
Thng 7 nm 2006 Hi ng nhn dn tnh Hu Giang thng qua T
trnh ca y ban nhn dn tnh v vic i tn th x Tn Hip thnh th x Ng
By. Ngy 27/10/2006 Chnh ph ban hnh Ngh nh 124/2006/N-CP i
tn Th x Tn Hip thnh Th x Ng By.
2. Tnh hnh hot ng ca c quan thc tp: v c cu t chc, s ,
tnh hnh hot ng:
2.1 C cu t chc:
Gm 03 lnh o, mt chnh vn phng, 02 ph chnh vn phng, 5 b
phn: nghin cu, ti v, mt ca, bo v.
2.2 Tnh hnh hot ng:
C nhim v tham mu cho UBND th x v cng tc dn tc, tham
mu cho ch tch UBND th x v ch o iu hnh ca ch tch UBND, cung
cp thng tin phc v qun l v hot ng ca HND th x v cc c quan
nh nc a phng; m bo vt cht cho hot ng ca ca HND v
UBND th x.

Bo Co Thc Tp Ngnh Qun tr Vn Phng Lu Tr

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2.3 S c quan:

Nh WC

Nh bp

Phng hp

Phng
TTHN
D

Snh

Phng nghin
Nh WC
cu

P.Ch tch P. Ch P. Ph ch nhim kinh P. Ph ch tch

vn x
tch
t
HND

Hnh Lang

Ln lu I

Hnh Lang

Snh
P. Lu Tr

P.
Chnh
Vn
phng
ph
trch
ti v

P. K
ton

N
P. khch

P.
photo
copy

P.
Chnh
Vn
phng

Snh

P. Vn
th lu
tr, thu
ph

Nh
bp

Mt
ca

Nh WC

Tip
dn

Hnh Lang

Bo Co Thc Tp Ngnh Qun tr Vn Phng Lu Tr

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S C CU T CHC UBND X R KI
Ch tch

Cc Ph Ch tch

Cc y vin

P.
GD&
T

P.TC KH

P. Cng
Thng

P.
TN-MT

Bo Co Thc Tp Ngnh Qun tr Vn Phng Lu Tr

MSSV: 18134040604

P.
Ni
V

P.
LTB
&X
H

Kha 2013 2016 10

Trng CSP Kon Tum

II. TNG QUAN V QU TRNH THC TP

Thc hin chng trnh o to ca Trng CC Hu giang v
vic tin hnh thc tp cho sinh vin Kha 02 Qun Tr Vn Phng.
Ti xin bo co qu trnh thc tp nh sau:
- Ni thc tp: Vn phng HND & UBND Th X Ng By tnh Hu
giang.
- Thi gian thc tp: t ngy 29/3/2010 n ngy 07/05/2010
- Qu trnh thc tp:
Thi gian
Cng vic
Ngi hng dn
Tun 1
- Hc quy ch c
Vn Phng
( 29/3 n 02/4)
quan
- Tm hiu tng quan
v b my hot ng
ca Vn phng
- Bc u tm hiu
cng vic Vn phng
Tun 2
- Chnh thc bc vo
Vn th Phng Mt
(05/4 n 09/4)
cng vic ca phng.
ca
- Tm hiu nhng
cng vic c lin quan.
Tun 3
(ngy 12/4 n 16/4)

- Tip tc cng vic

c giao ti phng.
- Tm kim ti liu
phc v cho bo co
thc tp.

Vn th

Tun 4
- Tip tc cng vic
Chuyn vin phng
(ngy 196/4 n 23/4) c giao ti phng.
- Tm kim ti liu
phc v cho bo co
thc tp.
- Tp son tho cc
vn bn hnh chnh
thng thng
Tun 5
- Tip tc cng vic
(ngy 26/4 n 29/4) c giao ti phng.
Chuyn vin vn
- Bt u tin hnh
phng
lm bo co thc tp.
- Tp son tho cc
vn bn hnh chnh
thng thng
Tun 6
- Tip tc cng vic
Chuyn vin phng
Bo Co Thc Tp Ngnh Qun tr Vn Phng Lu Tr
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(ngy 20/4 n 24/4) c giao ti phng.

- Hon thnh bo
co thc tp.
- Tng kt rt kinh
nghim
- T nh gi:
Trong thi gian thc tp ti n v ti t nhn xt nh sau: Nghim tc chp
hnh ni quy ca c quan ni thc tp, on kt, hc hi cc cn b cng chc
ti c quan v cc phng, ban, thng xuyn lin lc vi gio vin hng dn
ca Hc vin xin kin ch o nhm hon thnh tt t thc tp v bo co
thc tp.
C. NI DUNG THC TP
I. Qu trnh kho st tnh hnh v thc tp cng tc vn th, qun tr vn
phng v cng tc lu tr ca c quan:
*. V tr, chc nng
Vn phng y ban nhn dn x R Ki (sau y gi tt l Vn phng) l
c quan chuyn mn, b my gip vic ca y ban nhn dn x v Ch tch y
ban nhn dn x; c chc nng tham mu - tng hp gip cho y ban nhn dn
x, Ch tch y ban nhn dn x ch o, iu hnh cc hot ng ca x; gip
y ban nhn dn x iu ha, phi hp cc hot ng chung ca cc Phng,
ban, ngnh, y ban nhn dn x ; m bo cc iu kin vt cht, k thut phc
v cho hot ng ca y ban nhn dn x
Vn phng c t cch php nhn, c con du ring, c cp kinh ph
hot ng v m ti khon ti Kho bc Nh nc theo quy nh.
Tr s lm vic ca Vn phng t ti a ch: x R Ki - Sa Thy
Kon Tum
*. Nhim v - quyn hn
1. Cng tc tham mu - tng hp v phc v cc hot ng ca y
ban nhn dn x
1.1. Trnh y ban nhn dn x R Ki chng trnh lm vic, k hoch
cng tc hng tun, thng, qu, su thng v c nm ca y ban nhn dn x.
n c, kim tra cc Phng, y ban nhn dn X trong vic thc hin chng
trnh, k hoch cng tc ca y ban nhn dn x R Ki; theo di, n c,
kim tra cng tc phi hp gia cc Phng, y ban nhn dn X theo quy nh
ca php lut.
1.2. Thu thp, x l thng tin, chun b cc bo co phc v cng tc
lnh o, ch o, iu hnh ca y ban nhn dn v Ch tch y ban nhn dn
x R Ki theo quy nh ca php lut. Thc hin cng tc thng tin bo co
nh k, t xut c giao theo quy nh ca php lut.
1.3. Gip y ban nhn dn x v Ch tch y ban nhn dn x R Ki
gi mi quan h phi hp cng tc vi huyn y, Thng trc huyn y,
Bo Co Thc Tp Ngnh Qun tr Vn Phng Lu Tr
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Thng trc Hi ng nhn dn X, y ban Mt trn T quc Vit Nam x R

Ki, cc on th x, cc c quan, t chc.
1.4. Ch tr son tho cc n, d tho vn bn theo phn cng ca Ch
tch y ban nhn dn x R Ki; theo di, n c cc Phng - Ban, y ban
nhn dn X son tho, chun b cc n c phn cng ph trch.
1.5. Chu trch nhim r sot trnh t th tc, th thc n, vn bn
trc khi trnh y ban nhn dn x v Ch tch y ban nhn dn x xem xt,
quyt nh.
1.6. Theo di, n c cc Phng Ban, y ban nhn dn X, gip y
ban nhn dn x kim tra vic thc hin kin ch o ca y ban nhn dn,
Ch tch v cc Ph Ch tch y ban nhn dn x.
Ch tr phi hp vi cc c quan lin quan lp, iu chnh Chng trnh
xy dng vn bn quy phm php lut ca y ban nhn dn x trnh y ban
nhn dn x xem xt, quyt nh.
1.7. T chc cng b, truyn t cc quyt nh, ch th ca y ban nhn
dn x; cc vn bn quy phm php lut ca c quan Nh nc cp trn c lin
quan.
1.8. Phi hp vi Vn phng Tip cng dn x R Ki gip Ch tch v
cc Ph Ch tch y ban nhn dn x t chc tip cng dn, tip nhn v gii
quyt cc n th khiu ni, t co theo quy nh.
1.9. T chc phc v cc phin hp, bui lm vic, tip khch ca
y ban nhn dn x R Ki, Ch tch v cc Ph Ch tch y ban nhn
dn x.
1.10. Thc hin cc nhim v khc do y ban nhn dn, Ch tch
y ban nhn dn x giao.

Bo Co Thc Tp Ngnh Qun tr Vn Phng Lu Tr

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2. Cng tc ni v ca Vn phng; cng tc hnh chnh, vn th, lu

tr hin hnh, Cng bo v tin hc ca X:
2.1. Qun l thng nht vic ban hnh vn bn ca y ban nhn dn,
Ch tch y ban nhn dn x; qun l, t chc thc hin cng tc vn th, lu
tr hin hnh ca x; hng dn,Vn phng y ban nhn dn X v nghip v
hnh chnh, vn th, tin hc ha qun l hnh chnh Nh nc theo quy nh
ca php lut.
2.2. Trnh y ban nhn dn x quy hoch, k hoch di hn, hng nm,
cc chng trnh, d n thuc phm vi qun l ca Vn phng.
2.3. Trnh y ban nhn dn x chng trnh, bin php t chc thc hin
cng tc ci cch hnh chnh Nh nc thuc phm vi ca Vn phng.
2.4. Ch tr, phi hp vi Phng Ni v v cc c quan chuyn mn trnh
y ban nhn dn x ban hnh tiu chun chc danh; Chnh Vn phng, Ph
Chnh Vn phng y ban nhn dn.
2.5. Qun l t chc cn b, cng chc, vin chc, ngi lao ng; xy
dng quy hoch, k hoch o to, bi dng cn b, cng chc, vin chc ca
Vn phng.
2.6. Gii quyt khiu ni, t co; thc hin cng tc phng, chng tham
nhng; thc hnh tit kim, chng lng ph trong phm vi qun l ca Vn
phng theo quy nh ca php lut v phn cng ca Ch tch y ban nhn dn
x.
2.7. Lp d tr kinh ph hot ng hng nm ca y ban nhn dn x;
thc hin vic qun l, chi tiu, thanh quyt ton ti chnh ca y ban nhn dn
x theo ch ti chnh Nh nc.
2.8. Qun l ti sn, trang thit b, c s vt cht k thut c giao theo
quy nh ca php lut.
3. C cu t chc:
3.1. Vn phng c Chnh Vn phng v mt s Ph Chnh Vn phng,
s lng Ph Chnh Vn phng do Ch tch y ban nhn dn x R Ki quyt
nh. Chnh Vn phng, Ph Chnh Vn phng do Ch tch y ban nhn dn
x b nhim, min nhim, khen thng, k lut theo quy nh ca php lut.
3.2. Vn phng lm vic theo ch th trng, Chnh Vn phng l
ngi ch o, iu hnh ton b cc hot ng ca Vn phng; sp xp t
chc, b my Vn phng theo quy nh; chu trch nhim trc y ban nhn
dn x v trc php lut v ton b hot ng ca Vn phng; l ch ti khon
c quan Vn phng.
3.3. Chnh Vn phng k cc vn bn thuc phm vi iu hnh, phi
hp, n c cc Phng - Ban, y ban nhn dn X chun b cc n trnh y
ban nhn dn x; th mi hp ca Ch tch, Ph Ch tch y ban nhn dn x;
Bo Co Thc Tp Ngnh Qun tr Vn Phng Lu Tr
MSSV: 18134040604

Kha 2013 2016 14

Trng CSP Kon Tum

thng bo truyn t kin ch o ca Ch tch, Ph Ch tch y ban nhn

dn x cc Phng - Ban, y ban nhn dn X thc hin; sao y cc vn bn
v tha lnh Ch tch y ban nhn dn x k cc vn bn thc hin cng
vic khc do Ch tch y ban nhn dn x y quyn.
3.4. Ph Chnh Vn phng l ngi gip vic cho Chnh Vn phng,
c Chnh Vn phng phn cng theo di tng khi cng vic v chu trch
nhim trc Chnh Vn phng, trc php lut v cc lnh vc cng vic c
phn cng ph trch
II. Cch b tr ni lm vic, t chc lao ng v trang thit b vn phng:
1. M hnh t chc vn phng c quan:
Vn phng ca c quan c b tr theo kiu hin i hn ch vic
lng ph thi gian cng sc vo t chc, iu hnh hot ng ca vn phng v
gim c chi ph v qun l iu hnh. ng thi n cng gip cho nh lnh
o thot khi nhng cng vic hnh chnh mang tnh s v, to iu kin cho
m cn b, vin chc vn phng pht huy c tnh sng to, t ch v hon
thnh tt nhim v ca mnh mt cch tt nht.
Vn phng c phn theo chc nng v nhim v ca tng phng ban
nhng Cc hot ng tp trung vo mt u mi duy nht t di s iu
hnh ca nh qun tr hnh chnh.
* u im ca hnh thc ny l d iu hnh cng vic, huy ng nhn
s, d kim tra, iu ng trang thit b, phng tin lm vic...
* Nhc im ca hnh thc ny l n kh chuyn mn ha, cng vic
thiu chnh xc, c th dn n tr tr do chuyn giao cng vic, kh quan tm
ng mc tng loi cng vic.

Bo Co Thc Tp Ngnh Qun tr Vn Phng Lu Tr

MSSV: 18134040604

Kha 2013 2016 15

Trng CSP Kon Tum

S B TR VN PHNG C QUAN
CHNH VN PHNG

PH CHNH VN PHNG
VN HA X HI

B PHN
TNG HP

B PHN K
TON

PH CHNH VN PHNG
KINH T

B PHN VN
TH

B PHN
PHC V

2. Trang thit b trong vn phng c quan:

- Cc trang thit b trong vn phng Vn phng c b tr mt cch
hp l nhm phc v cho cng vic ca mnh c thun li hn. Hin nay vn
phng c: my fax, my photocopy, mi nhn vin vn phng c b tr
mt my tnh bn phc v cho cng tc ca mnh:
a/. in thoi:
- in thoi l mt phng tin k thut dung thng xuyn lin lc
hu ch gia hai C quan, n v, hoc gia hai c nhn.
- in thoi ang c coi l cng c giao tip hng u v mc tin
li thng dng, nhanh chng, d s dng, c phn hi ngay.
b/. My photo: vic dng my photocopy gia tng nhanh chng v tr nn
ph bin v rng ri c nhiu my photocopy chng c s dng mt s
nguyn tc khc nhau to bn sao n cn to ra mt bn sao thu nh hay
phng to so vi bn gc.
c/. My fax:
L mt b phn x l vn bn c th truyn thng bng cch trao i vn
bn in ti b phn x l vn bn khc qua my computer v my sao chp,
hu ch cho vic trao i ti liu.
d/. My tnh:
L mt tp hp 4 n v; thit b bn phm, b x l, thit b hin th v
my in tt c cc n v ny c th di dng tng module c lin kt vi
nhau. N cung cp nhng tin nghi ton din, trong cung cp h thng lu
Bo Co Thc Tp Ngnh Qun tr Vn Phng Lu Tr
MSSV: 18134040604

Kha 2013 2016 16

Trng CSP Kon Tum

tr h s, cung cp mt bn tnh, cung cp module, ha tt c u c kt

ni vi nhau th t l cung cp tin nghi x l vn bn.
Cc my x l vn bn c th c ni vi my in chia lm 2 loi my
in, ma trn v my in dng bnh xe rng ca tt c cc thng tin v ni dung
ca mt cng vn hay quyt nh u c ph chiu ln giy, khi mt t giy
c a vo my v mt trang hon chnh c in ra.
e/. My nh ch:
C nhiu thun li, n to ra vn bn r v u n n c th to bng d
dng, tc l to cc ct thng tin, vi giy carbon. N c th cung cp nhiu
bn sao ca mt ti liu cho php iu hnh vin to ra nhng kiu vn bn
ging nh my in vi mt tc nhanh hn nhiu so vi vit tay, cc ch ci
c th hin r trn bn phm, phng php s dng nh my vi tnh c phm
chc nng nh phm shift.
Ngoi ra, Vn phng UBND TX c trang b cc trang thit b khc nh bn,
gh, t v cc trang thit b khc ph v cho hot ng ca c quan.
3. Bin ch vn th chuyn trch:
Do Ch tch UBND TX quyt nh trn c s bin ch hnh chnh ca
TX c UBND tnh giao. Cn c chc nng, nhim v nu trn, Vn phng
HND v UBND TX hnh thnh cc b phn cng tc c lnh o Vn phng
v cn b cng chc gip vic v theo di, thc hin nhim v c phn
cng, c th nh sau:
- T chuyn vin nghin cu tng hp;
- T tip nhn v giao tr kt qa;
- T hnh chnh qun tr ( k c vn th, lu tr );
- Thi ua khen thng;
- Tn gio.
Hin ti cn b cng chc v ngi lao ng ca Vn phng HND & UBND
TX Ng by l 25, trong c 17 bin ch./.
4. Son tho v ban hnh vn bn:
4.1 Cc bc tin hnh son tho v ban hnh vn bn:
Vn phng UBND x ch yu ban hnh cc vn bn hnh chnh thng
thng trong gii quyt cc cng vic ca mnh. Chnh v vy, ch th ban
hnh, c nhn, n v son tho phi m bo trnh t, th tc xy dng v ban
hnh vn bn ca Vn phng UBND x l rt cn thit v quan trng bi v mt
mt, m bo tnh hp php v hp l ca ca vn bn, mt khc y l iu
kin quan trng quyt nh cht lng ca mt vn bn.
Ti UBND x , cho n nay cha c mt vn bn no quy nh c th,
chi tit v trnh t, th tc ban hnh vn bn qun l nh nc, hu ht cc vn
bn
qun l nh nc c ban hnh ch yu da trn quy nh php lut ca c
quan nh nc cp trn. Vic cc c quan nh nc phi xc nh mt trnh t,
th tc cho vic xy dng v ban hnh vn bn qun l nh nc ni chung l
rt kh, c
Bo Co Thc Tp Ngnh Qun tr Vn Phng Lu Tr
MSSV: 18134040604

Kha 2013 2016 17

Trng CSP Kon Tum

bit Vn phng l mt n v nh trong UBND x. Ty theo tnh cht, ni dung

v hiu lc php l ca tng loi vn bn m c th xy dng mt quy trnh ban
hnh sao cho thch hp.
Quy trnh chi tit cho vic son tho mt vn bn hnh chnh c xy
dng da trn yu cu thc t t ra i vi vn bn . Tuy nhin c th khi
qut quy trnh ny bao gm cc bc c bn sau:
Bc 1: Xc nh mc ch v ni dung cc vn cn vn bn ha. Xc nh
tn loi vn bn v i tng ca vn bn;
Bc 2: Xy dng d tho trn c s cc thng tin c chn lc; hon thin bn
tho v th thc, ngn ng;
Bc 3: Thng qua lnh o;
Bc 4: X l k thut, k vn bn v ban hnh theo thm quyn quy nh.
Quy trnh ny thng p dng i vi cc loi cng vn, cc thng bo, bo
co, cng in C quan, n v son tho cn ch mt s bc quan trng
c nh hng n cht lng vn bn (giai on xy dng v thng qua
cng; giai on tham kho kin ca cc i tng lin quan) i vi nhng
vn bn c bit.

B TR CC THNH PHN TH THC VN BN

(Trn mt trang giy kh A4: 210 mm x 297 mm)
Bo Co Thc Tp Ngnh Qun tr Vn Phng Lu Tr
MSSV: 18134040604

Kha 2013 2016 18

Trng CSP Kon Tum

20-25 mm

11

5b

5a
9a

10a
12

15-20 mm

10b

30-35 mm
6

7a
9b
8

13

7c
7b

14
20-25 mm

Ghi ch:
s

Thnh phn th thc vn bn

Quc hiu

Tn c quan, t chc ban hnh vn bn

Bo Co Thc Tp Ngnh Qun tr Vn Phng Lu Tr

MSSV: 18134040604

Kha 2013 2016 19

Trng CSP Kon Tum

S, k hiu ca vn bn

a danh v ngy, thng, nm ban hnh vn bn

5a

Tn loi v trch yu ni dung vn bn

5b

Trch yu ni dung cng vn hnh chnh

Ni dung vn bn

7a, 7b, 7c

Chc v, h tn v ch k ca ngi c thm quyn

Du ca c quan, t chc

9a, 9b

Ni nhn

10a

Du ch mc mt

10b

Du ch mc khn

11

Du thu hi v ch dn v phm vi lu hnh

12

Ch dn v d tho vn bn

13

K hiu ngi nh my v s lng bn pht hnh

14

a ch c quan, t chc; a ch E-Mail; a ch Website; s

in thoi, s Telex, s Fax
4.2 Cc loi vn bn do c quan ban hnh:
Qua bo co v tng kt tnh hnh thc hin nhim v cng tc nm
2009, phng hng nhim v cng tc nm 2010 ca Vn phng, trong nm
2009 Vn phng tham mu cho lnh o ban hnh trn 3068 Quyt nh,
1023 Thng bo,1 53 Bo co, 202 Ch th, 2302 giy mi, 105 phiu chuyn,
233 t trnh. Cng tc son tho u ng trnh t, th thc theo quy nh ca
php lut hin hnh.
5.Qun l cng vn i n:
Trong thi gian thc tp ti Vn phng, c nhn ti c thc lnh
nhng nghip v ch yu ca cng tc vn th ca c quan. Cc khu nghip
v ch yu ca cng tc vn th.
5.1. Nguyn tc gii quyt vn bn n
Tt c vn bn n u phi thng qua vn th ca c quan ng k
vo s c qun l thng nht. Sau vn bn c chuyn gio qua th trng
ca c quan; Khi tip nhn chuyn giao vn bn c bn giao k nhn r rng.
m bo nhanh chong chnh xc, gi gn b mt
5.2. Qu Trnh s l vn bn:
Vn th nhn cn bn n, S b phn loi, bc b vn bn, vn bn c
dy ha tc phi bc trc. i chiu s, k hiu, s lng vn bn ghi ngoi b
vi thnh phn tng ng ca vn bn ly trong phong b v i chiu vi
phiu gi. Khi nhn vn bn vn th phi k, tr li phiu gi cho c quan gi
vn bn qua nhn vin bu in.
Bo Co Thc Tp Ngnh Qun tr Vn Phng Lu Tr
MSSV: 18134040604

Kha 2013 2016 20

Trng CSP Kon Tum

Sau khi nhn vn bn, vn th phi ng du n, ghi s n, ngy thng

nm n ca vn bn. Du phi c ng roc rng v thng nht vo khong
trng di s v k hiu, trch yu.
5.3. Cng vic vo s ng k.
Bao gm ghi li nhng thng tin c quan cu vn bn, ti liu; i hi
khng trng lp, khng b st, mi vn bn ch ngk mt ln. Hnh thc
chnh dng k ca c quan l dng s.
5.4. Trnh v chuyn giao vn bn:
Vn th trnh chnh vn phng sau nhn li chuyn n ng i
tng chu trch nhim gii quyt v i tng phi k nhn vo s chuyn
giao vn bn ca vn th. Vn bn chuyn n ngy no phi chuyn giao vo
ng ngy . Nu nhiu ngi gii quyt, vn bn phi c sao gi cho
nhiu n v, c nhn, vn bn gc c lu.
Theo di vic gii quyt vn bn n: Vn bn n c lu li trong h
s cng vic ca ngi tha hnh, ngi tha hnh thnh lp h s hoc c
thng tin phn hi v vic gii quyt vn bn cho ngi c trch nhim theo
di.
5.5 Gii quyt vn bn i:
Tt c cc vn bn i ca c quan phi c ng k vo s qun l vn
bn i b phn vn th v phi c kim tra v ni dung v hnh thc trc
khi gi i.
Trnh t qun l vn bn i ca vn th vn phng UBND thnh ph c
bn tun th theo cc quy nh ca Ngh nh 110/2004/N-CP ca Chnh
ph ngy 08/4/2008 v cng tc vn th v s hng dn c th chi tit v
nghip v qun l vn bn i ti Cng vn s 425/VTLTNN-NVTW ca Cc
Vn th Lu tr nh nc ngy 18/7/2005. Theo , cc vn bn nh: Quyt
nh, Bo co, Bin bn, Thng bo, Cng vn, T trnh, K hoch, Ch th.
Mi cng vn, giy t ly danh ngha c quan, n v hay mt t chc no
gi ra ngoi hoc trong ni b c quan u phi c Ch tch, Ph Ch tch
hoc ngi c thm quyn k chnh thc, sau phi chuyn qua b phn Vn
th ng k, ng du. Tt c cc cng vn i phi ly s ring cho tng loi.
Khi ghi ngy, thng, nm vn bn cc ngy di 10 v cc thng di 3 phi
c thm s 0 vo pha trc. C th trnh t cc bc qun l vn bn i ca
Vn phng UBND X:
Vn bn i c chuyn giao theo nguyn tc: Vn th ng du sau khi
ng k v lm th tc gi i. Ch tip nhn pht hnh nhng vn bn c
nh my ng qui nh, ng th thc v cn c php l.
Vn bn i c pht hn theo qui nh sau:
- Ghi s ca vn bn.
- Ghi ngy thng nm ca vn bn theo ng ngy thng gi i.
- ng du ln vn bn c ch k hp l ri vo s vn bn i.
- Vn bn i c chuyn i trong ngy v nu l loi b mt th km
theo phiu gi. Mi vn bn i phi lu t nht l mt bn ( theo qui nh l hai
Bo Co Thc Tp Ngnh Qun tr Vn Phng Lu Tr
MSSV: 18134040604

Kha 2013 2016 21

Trng CSP Kon Tum

bn, mt lp h s lu tr v mt lu vn th tra tim, cc vn bn i

thng l cc quyt nh, thng bo, bo co...
5.6. Mt s mu vn bn i - n:
Mu s ng k cng vn n
(theo cng vn s 425/VTLTNN-NVTW ngy 18/7/2005 ca
Cc vn th v lu tr nh nc)
Ngy
n
1

S
n
2

Tc
gi
3

S, k
hiu

Ngy
thng

Tn loi v
trch yu
ni dung

n v
K
hoc
nhn
ngi
nhn
7
8

Ghi
ch
9

Mu s theo di gii quyt vn bn n

(theo cng vn s 425/VTLTNN-NVTW ngy 18/7/2005 ca
Cc vn th v lu tr nh nc)
S
n
1

Tn loi, s v k
n v
Thi
Tin
hiu, ngy thng v tc hoc hn gii
gii
gi vn bn
ngi
quyt
quyt
nhn
2
3
4
5

S k
Ghi
hiu vn
ch
bn tr
li
6
7

Mu s ng k cng vn i
(theo cng vn s 425/VTLTNN-NVTW ngy 18/7/2005 ca
Cc vn th v lu tr nh nc)
Ngy S/ Trch
Ngi k
S
thng
k
yu
Bn Bn Trang
nm hiu
chnh sao
1
2
3
4
5
6
6. Cng tc lp h s:

S
bn
i
7

Ni nhn
8

Lu
HS
9

Ghi
ch
10

- Lp h s l vic tp hp v sp xp vn bn, ti liu hnh thnh trong

qu trnh theo di, gii quyt cng vic thnh h s theo nhng nguyn tc v
phng php nht nh
- Cc vn bn hnh thnh trong hot ng ca c quan c lp thnh cc
h s v da cc c im chung nh tn loi vn bn; c quan, t chc ban
hnh vn bn; thi gian hoc nhng c im khc hnh thnh trong qu trnh
theo di, nhm mc ch phc v cho cc cng vic gii quyt cng vic thuc
phm vi chc nng, nhim v ca mt c quan, t chc hoc c nhn.
- i vi mt s c quan khng lp h s hin hnh th cc vn bn
khng c da vo lu gi bo qun cn thn s nh hng rt ln n tnh
hnh hot ng ca c quan.
Bo Co Thc Tp Ngnh Qun tr Vn Phng Lu Tr
MSSV: 18134040604

Kha 2013 2016 22

Trng CSP Kon Tum

MU S LP H S CA C QUAN
STT

Tn h s

K hiu

Ni lu

Thi gian lu

Danh mc h s, ti liu
ca cc n v, c nhn.
S theo di h s, ti
liu
Bin bn giao nhn h
s, ti liu
Bin bn tiu hy ti liu

---

Cc phng ban

Lu di

---

Cc phng ban

Lu di

2
3
4

-----

Phng Lu tr Tin hc
Phng Lu tr Tin hc

Lu di
Lu di

III. Cng tc lu tr
1. T chc v ch o cng tc lu tr ti c quan
- iu hnh qun l, theo di qu trnh ca mi hot ng v m
bo tt cc ti liu vn bn UBND TX c phng kho lu tr ring. Mt d vi
iu kin kh khn, phng kho UBND TX vn t chc tt cc ti liu lu tr v
phn cng cn b chuyn trch vic bo qun khoa hc v hiu qu, cn b
chuyn trch lu tr c o to v c c quan bi dng qua lp hc i
hc lu tr nn mt d vi iu kin kh khn thiu thn v c s vt cht
nhng vn lm tt nhim v ca mnh.
- Qu trnh bo qun ti liu vn kin c thc hin theo Ngh nh ca Chnh
ph s 110/2004/N- CP ngy 08/4/2004 v cng tc vn th, ngi ng u
c quan, t chc c trch nhim ch o thc hin cng tc bo qun
-Hin nay c quan c mt phng lu tr do phng ni v qun l, cc
cn b lu tr u trnh cao dng v i hc. Vi vic b ch cn b luuw
tr chuyn trch nh vy nn vic qun l h s a vo lu tr ca c quan
c qun l rt tt v bo qun ti liu phc v cho nghin cu v s dng ti
liu lu tr. Nu m khng b tr cn b lu tr chuyn trch th s nh hng
rt ln n qu trnh bo qun v s dng ti liu lu tr ca c quan phc
v cho qu trnh cng tc ca lnh o.
2. Thnh phn, ni dung v khi lng ti liu dc bo qun ti c
quan:
- Cc loi hnh ti liu ca c quan a vo bo qun ch yu l cc
vn bn hnh thnh trong qu trnh hot ng v cc vn bn do cc c quan
nh nc cp trn v cp di gi n c a vo bo qun lm cn c php
l phc v cho cc hot ng ca c quan.
3. Tnh hnh t chc khoa hc ti liu:
Cc ti liu trong kho c phn loi theo th gian ban hnh vn
bn, ni dung vn bn, chc nng cu cc vn bn...; cc ti liu trong kho
c lp thnh cc h s hin hnh tin cho cng tc bo qun v tra tm ti
liu, cc ti liu lu tr tr trong kho lun c xc nh gi tr loi b
cc vn bn ht hiu lc v ch bo qun cc ti liu c gi tr phc v cho
Bo Co Thc Tp Ngnh Qun tr Vn Phng Lu Tr
MSSV: 18134040604

Kha 2013 2016 23

Trng CSP Kon Tum

cng tc iu hnh v lnh o ca c quan cng nh phc v cng tc nghin

cu cc ti liu c trong kho.
4. Giao np ti liu.
Ti liu ca c quan khng thuc din phi np vo cc trung tm lu
tr quc gia m ch np vo trung tm lu tr ca tnh, cc ti liu trc khi
c a vo lu tr c lp h s hin hnh.
- H s, ti liu ca c quan c giao np vo lu tr theo ng cc
qui nh ca nh nc. Qui trnh giao np h s ca c quan :
+ Khi cng vic kt thc, cn b, cng chc, vin chc phi hon chnh
h s cng vic v giao np vo lu tr hin hnh theo quy nh. Trng hp
n v hoc c nhn cn gi li nhng h s, ti liu n thi hn np lu th
phi c s ng ca Chnh Vn phng UBND TX, nhng thi hn gi li
khng qu 01 nm.
Trong qu trnh giao np h s ti liu, cn b, cng chc, vin chc v lu tr
vin ph trch lu tr hin hnh phi tin hnh lp bin bn giao nhn ti liu
(02 bn), mi bn giao nhn gi mt bn.
5. Tnh hnh t chc s dng ti liu :
Hin ti co quan cha c phng c ring t chc s dng ti liu v
vy nh hng rt n cng tc nghin cu ti liu, khng c khng gian ring
nghin cu ti liu.
Do s lng cn b lu tr cn hn ch v trnh chuyn mn nn
cng tc lu tr ca c quan cha c xy dng c cng c tra cu khoa hc
hin i m ch yu l dng phng php th cng.
Do m cng tc s dng ti liu lu tr ca c quan cn hn ch rt
nhiu.
6. Tnh hnh bo qun ti liu :
Kho cha ti liu c b tr ti ni thong mt m bo cho cng tc
bo qun ti liu lu tr v phc v cho vic tra tm v nghin cu ti liu.
Trong kho, cc ti liu c xp xp ngn np trong cc gi v cc hm ng
ti liu, thun li cho vic phn loi ti liu, thng k, kim tra v t chc s
dng ti liu, vi cch ny cng trnh c cc yu t nh chut, bi m mc,
cc tc ng ca nh sng chiu vo.....
Do p dng cc phng php bo qun ti liu nn cc ti liu trong
kho khng b h hi nhiu, mt s ti liu quan trng c bo qun rt tt
7. Tnh hnh ng dng CNTT trong cng tc lu tr:
Hin nay vic ng dng CNTT trong cng tc lu tr ca vn phong
HND UBND th x Ng By cn rt hn ch. Cha xy dng c phn
mm dng lu tr vn bn i n, ch yu ti b phn vn th khi tip
nhn hay chuyn giao vn bn u dng cc phng php th cng lu vn
bn do vy rt mt nhiu thi gian vo vic ny.
CHNG II. PHN THC HNH
Bo Co Thc Tp Ngnh Qun tr Vn Phng Lu Tr
MSSV: 18134040604

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I. HOT NG THC HIN V KT QU

A. Thm nhp thc t tm hiu v c quan, n v thc tp
*Bin php tm hiu:
-Bng vic quan st trc tip nhng cng vic ti c quan kin tp sau
tham gia vo mt s cng vic n gin nm bt c cng vic mt
cch nhanh chng hn.
- Qua qu trnh quan st lm quen vi cng vic ti Vn phng HND
UBND x R Ki nhng ngy tip theo ti c phn cng thc tp mt s
cng vic ca cn b vn th thc th ( Tip nhn v chuyn giao vn bn, vo
s vn bn i n, ng du, thc hnh son tho vn bn.)
B. Ni dung tm hiu v ngnh o to
1.Tm hiu v c cu, cch t chc v hot ng ca vn phng.
C th l tm hiu hot ng ti Vn phng HND - UBND x R Ki
+ Quan st hc hi cch thc tip nhn, x l vn bn ti b phn vn
th. Ghi nhn qu trnh chuyn giao cng vn trong c quan,cc mu s ca cc
cng vn i - n.
+ Sau nhng bui quan st rt ra c nhng kinh nghim th trc tip
bt tay vo cng vic c th ti b phn vn th vi cc cng vic nh: tip
nhn vn bn n, cc th tc gii quyt vn bn i, cho s vn bn i v cc
cng vic nh photocopy, in n cc vn bn, son tho vn bn trn my tnh.
- Li ch ca cng vic ny:
- Vic thc hnh nhng hot ng trn khng nhng cng c li m
cn bit vn dng nhng l thuyt hc trng vo cng vic thc t ti vn
phng, gip ti hc hi c thm kinh nghim v cng tc vn phng, chc
nng nhim v ca vn phng, v gip ti trng thnh hn trong ngh nghip
ca mnh. Gip ti gii quyt c tnh trng "l thuyt sung" v tip cn vi
thc t mt cch d dng hn.
- Sau vic thc hnh ti cng c kt c nhng kinh nghim b tr
ti c th hon thnh tt t thc tp ny v l c s ti phn u tr
thnh mt cn b vn phng chuyn nghip sau khi ra trng v trc mt l
k thi tt nghip sp ti .
- Thc tp gip ti nm c cc th tc hnh chnh, th ch hnh chnh
lin quan n c quan.
- Nm vng quy trnh cng v trong c quan hnh chnh nh nc.
- Thc hnh cc k nng hnh chnh ng vi vai tr ca cng chc trong
c quan hnh chnh nh nc.
2. Tm hiu nhng hot ng ca c quan, n v thc tp (HND - UBND x
R Ki)
- Sau nhng ngy trc tip thc tp v lm vic ca mt cn b vn
phng v kt hp vi quan st cch lm vic ca cc nhn vin vn phng, ti
Hi ng Nhn Dn- UBND x R Ki gip ti c c nhng bi hc b
ch v thit thc, bng nhng cng vic c th nh:
Bo Co Thc Tp Ngnh Qun tr Vn Phng Lu Tr
MSSV: 18134040604

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- Quan st cch b tr, trang tr vn phng v cch phn cng cng vic cho mi
thnh vin trrong vn phng.
- Quan st, tm hiu mi quan h ca cc thnh vin cng cp cng nh gia
cp trn v cp di vn phng kin tp.
- Thc hnh cch tip nhn vn bn, cch sp xp v cc th tc gii quyt
cng vn giy t.
- Thc hnh cch thc vo s, lu v chuuyn giao cng vn ti b phn vn
th
- Quan st tm hiu cch nghe in thoi, s dng cc loi my trong vn phng
nh: my photo, fax, my in...
- Quan st v hc hi thi c ch tip khch ca cc c, ch trong vn phng.
- Xem cc loi vn bn i v n ca c quan.
- Quan st v tham gia vo vic ca b phn vn th
- Hc hi cch a cng ngh thng tin vi c quan.
Kt qu thu c:
-Qua mt thi gian ngn tip xc vi thc t vi s hng dn tn tnh
ca cc c ch trong c quan gip ti c c nhng bi hc v cng b ch
cho bn thn mnh c th nh:
+ Bit c cch lu vn bn trn my tnh,c th s dng tm c cc
loi my vn phng nh: my photo, fax, my in my in v cc loi cng ngh
hin i khc.
+ Hc hi c cch sp xp vn phng mt cch khoa hc, p mt cho
cho c hiu qu lm vic cao hn.
+ C thm mt s kin thc mi v ngi qun tr vin vn phng m
trng cha c hc.
+ c ch dn v cch hnh vn ca ngi lm vn phng lu nm.
+ Do c tip cn trc tip vi cc vn bn nn mt phn no cng nm
bt c cch thc trnh by ca cc loi vn bn trong trong c quan nh
nc.
C. T NH GI - NHN XT - NGH
1. T nh gi:
* Khuyt im:
- Do ch c tip xc vi l thuyt trng v khng c tip cn vi
thc t vi mi trng lm vic chuyn nghip ca vn phng nn cn gp phi
kh khn nn c nhng thiu st nh:
+ Cn b ng vi mi trng lm vic.
+ Kin thc l thuyt v thc t cng vic khng tng ng nn gay kh
khn trong cng vic.
+ My ngy u cn xa l vi mi ngi trong c quan nn vic hc hi
cng cn hn ch.
* u im
- Vi tinh thn nng n ca mt sinh vin v tinh thn ham hc hi cng
vi s gip tn tnh ca n v gip ti vng tin trong qu trnh hc tp
kinh nghip ti vn phng.
Bo Co Thc Tp Ngnh Qun tr Vn Phng Lu Tr
MSSV: 18134040604

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+ Tch cc tm hiu v quan st cc hot ng ca c quan

+ Chp hnh ng gi gic cc quy nh v ni quy ca c quan.
+ C thi tt, l php vi cc c ch trong c quan.
-Hng phn u:
+ C gng hc hi hon thnh tt nhng g c giao lm kin thc
gip cho vic hc tp trng cng nh cho t thc tp tt nghip nm ti
c thun li d dng hn v t hiu qu hn.
2. Nhn xt:
- Nhn chung, hnh thc vn bn hnh chnh do c quan pht hnh iu
ng vi th thc theo tinh thn Thng t lin b s 55 ca B Ni V v Vn
phng Chnh ph quy nh.
- Tuy nhin cng c mt s vn m c quan cha lm c nh: Cng
tc lp h s hin hnh, Tnh hnh t chc khoa hc ti liu, Giao np ti liu,
tnh hnh t chc s dng ti liu. Cng tc vn th ca Vn phng Hi ng
nhn dn v U ban nhn dn rt tt: y , c th t, ngn np, d tm khi
cn thit, ngoi vic lu bng vn bn. Tuy nhin, phng bo qun ch tm thi.
3. ngh:
Trong thi gian thc tp ti vn phng HND UBND x R Ki v
trc tip ti b phn vn phng ti thu c rt nhiu kin thc thc t b
ch. Ti thy Vn phng l v tr rt quan trng trong c cu lm vic ca y
ban. Chnh v th vn phng HND UBND x R Ki cn nng cao nng
lc hot ng bng vic b sung cn b, nhn vin, hin i ha phng tin
lm vic pht huy tnh nng ng, thc hin tt chc nng ca mnh. Mt
hot ng c bn ca Vn phng l qun l vn bn. c bit l tra cu ti liu
thu thp thng tin phc v cho vic gii quyt v ra quyt nh qun l l
mt khu quan trng i hi chnh xc v nhanh chng. Vic xy dng mng
LAN v kt ni vi mng cng bo cng chnh ph in t s gip tra cu cc
vn bn tr nn nhanh chng
4. Thun li v Kh khn
Thun li:
- c s quan tm hng dn c th ca gio vin trng CSP Kon
Tum v quy trnh nghin cu v kho st tnh hnh cng tc vn th; qun tr
vn phng v cng tc lu tr ca c quan, qua thc hin phng thu thp
thng tin t c th so snh nh gi gia kin thc hc ti thc tin hot
ng ca Hi ng nhn dn - y ban nhn dn x
- c s quan tm v to iu kin tt ca cp lnh o c quan, gim
st thng xuyn, s ch dn nhit tnh h tr ca tp th n v ngoi ra cn c
s tm ti v nghin cu, vn dng kin thc hc t c th kt hp tt
gia l thuyt v thc hnh v c kt c kinh nghim cho bn thn.
- Cc bn trong nhm lun nu cao tinh thn trch nhim, on kt gip
ln nhau, hc hi chia s kinh nghim cho nhau, quyt tm hon thnh tt
nhim v.
Kh khn:
Bo Co Thc Tp Ngnh Qun tr Vn Phng Lu Tr
MSSV: 18134040604

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- Gia l thuyt hc trng v thc tin cng vic cn c s chnh lch

nhau v th to s lng tng cho bn thn khi thc tp l khng th trnh khi.
- C s vt cht, trang thit b v phng tin phc v cho cng tc cha
p ng yu cu nhim v.
- Trong thi gian thc tp ti c quan cn hn ch nn khi tip cn mt
mt khong thi gian vo hc vic v lm quen, khi i vo thu thp ti liu v
trnh cn hn ch nn bi bi co cn thiu st, rt mong dc s thng
cm v ng gp, ch dy bi bo co t kt qu v hon thin hn ng
thi s l cm nang cho bn thn, nng cao trnh ca mnh khi tt nghip ra
trng.
5. Kt qu t c:
Trong qu trnh nghin cu v tham gia cc cng vic thc t ti c quan
cung cp cho ti nhng kin thc tng qut v nhng k nng cn thit v
ngnh hc v bit kt ni, so snh gia l thuyt v thc hnh, hc hi kinh
nghim nng cao kin thc l cm nang qu gi hc tp v thi tt nghip
sau ny.
D.Kt lun:
t thc tp gip ti nm c nhiu kin thc thc t v nn hnh
chnh nh nc ni chung, nhng hot ng thng nht trong hot ng ca
c quan c th ni ring. Qua ti thy mi sinh vin hnh chnh cn c mt
thi tip thu nghim tc nhng kin thc hc trng v mt qu trnh
thc tin cng vic mi c th lm tt cng vic ca mnh khi ra trng, tr
thnh cng chc nh nc ni chung v v lnh vc hot ng vn phng ni
ring.
Ti xin gi li cm n ti cc thy c khoa X Hi c bn truyn
dy kin thc ht sc phong ph v hnh chnh vn phng qua nhng mn hc
ca khoa.
Trn y l nhng ni dung ti quan st, tng hp c sau t thc
tp ti Vn phng HND UBND x R Ki. Mt ln na ti xin chn trng
m n s gip ca UBND, Vn phng HND UBND x R Ki to
iu kin gip ti hon thnh bi bo co ny.
R Ki, ngy 11 thng 4 nm 2016
Ngi bo co

A m

Bo Co Thc Tp Ngnh Qun tr Vn Phng Lu Tr

MSSV: 18134040604

Kha 2013 2016 28