Professional Documents
Culture Documents
athenar@me.com
San Diego, CA
(619) 857-7523
www.athenarodriguez.weebly.com
goddessa
athenarodriguez
Employment History
Mindlance Inc San Diego, CA
Respond to sensitive/confidential matters by assuming ownership of escalated issues and exercise tact, diplomacy
and discretion to ensure resolution
Oversee employee/third party relationships by using superior verbal and written communication skills
Manage social media sites, create digital content, respond to comments with a focus on optimizing the brand
Administer monthly surveys to improve customer satisfaction. Design and distribute reports to stakeholders to drive
appropriate actions. Increased survey participation by 1300% within 5 months
Implemented a digital on boarding process for company (over 107 clients). Oversaw project with remote teams for
completion within 6 months. Directed training and created tutorial videos for internal/external staff
Launched webinar orientation program for new hires 494 participants to date
San Diego, CA
2009 Present
Marketing Consultant
Kleinschmidt Law: website development, logo creation/brand development, business card design and co-authored
2009 2012
Participated in local events, established partnerships with community organizations/non profits (e.g., Chamber of
Commerce, The Leukemia & Lymphoma Society) to increase awareness and community involvement
Spearheaded communication/outreach plan for monthly enrollment goals (exceeded 3 times during contract)
Executed ongoing contact of local schools in San Diego County (approx. 200 per semester) to build positive brand
recognition and referral sources
Maintained/Updated media kit and coordinated special events
Assisted in company launch of CRM (Salesforce)
Administrative Assistant
Education
San Diego State University San Diego, CA
Bachelor of Science in Business Administration
Major: Marketing