Site ID

Site Name

338353

ISS

340633

ARAAM

931993

Dhahar_U900

336613

SAADAH_MIDDLE_S4

535083

SINAW_BP_3G

434044

SAMAIL 2

539634

Al Mandasha

632623

TANAM-1

631123

DALEEL

632223

IBRI SOUQ

539634

Al Mandasha

541383

GHAIDRANAH

Fault description

Technology

TRDevice_GeneralHWError,Fault LED permanent on RUS

3G

DUW3101

3G

Digital cable Disconnected

3G

Tr_Device_General_Hardware_Error

3G

RaxDeviceGroup_GeneralSwError

3G

Service Unavailable,Link Failure

LTE

Loss of Tracking configuration failure

LTE

RaxDeviceGroup_SoftwareDownloadFailure

3G

TxDeviceGroup_SoftwareDownloadFailure

3G

TxDevicegroup_GeneralSWError

3G

Link Failure/Resources Configuration Failure

LTE

POWER OFF

3G

FAULTY Item
Product number

FAULTY Item
Serial Number

FAULTY Item
Barcode

Fault code

KRC11875/1

D168444918

MN0000125754

RUS01B1

KDU127174/3

TU8XN29895

MN0000145211

DUW3101

KRC161260/1

D166523979

MN0000118776

RUS02B8

KRC11875/1

D163558515

MN0000109973

RUS01B1

KDU127174/3

TU8XQ67808

MN0000187987

DUW3101

KRC 161282/2

D16M264284

MN0000187851

RRUS12B3

KDU137624/31

D16Q407039

MN0000165002

DUS3102

KDU 127161/3

TU8XD57233

MN0000123298

DUW3001

KDU 127161/3

TU8XD60884

MN0000123603

DUW3001

KDU127174/3

TU8XV10967

MN0000189771

DUW3101

KRC161281/2

D16M093685

MN0000164973

RRUS12B3

KDU127174/3

TU8XN29914

MN0000145212

DUW3101

(Date)
FAULTY Item Replaced

CR No (DHL/Ericsson)

1/24/2016

No CSR Given by Aramex

1/12/2016

No CSR Given by Aramex

2/19/2016

No CSR Given by Aramex

2/10/2016

No CSR Given by Aramex

2/1/2016

No CSR Given by Aramex

3/11/2016

No CSR Given by Aramex

3/5/2016

no csr # given by Aramex sll warehouse

3/4/2016

no csr # given by Aramex sll warehouse

3/11/2016

no csr # given by Aramex sll warehouse

3/12/2016

no csr # given by Aramex sll warehouse

3/20/2016

no csr # given by Aramex sll warehouse

3/12/2016

no csr # given by Aramex sll warehouse

(Date)
Faulty Unit Delivered to
Warehouse
2/8/2016
2/8/2016
3/2/2016
3/3/2016
3/3/2016
3/21/2016
3/30/2016
3/30/2016
3/30/2016
3/30/2016
3/30/2016
3/30/2016

Site ID

Site Name

537245

LEKSHAITAH

533084

Kamil SQ2

311022

SALA_CLG

444513

Nizwa Stadium MT

632003

DAREEZ_EXCHANGE

533303

Qalhat

338353

ISS

340633

ARAAM

931993

Dhahar_U900

336613

SAADAH_MIDDLE_S4

535083

SINAW_BP_3G

434044

SAMAIL 2

539634

Al Mandasha

632623

TANAM-1

631123

DALEEL

632223

IBRI SOUQ

539634

Al Mandasha

541383

GHAIDRANAH

Fault description

Technology

POWER OFF

LTE

POWER OFF

LTE

HwFault

2G

General HW error

3G

TrDevice_GeneralHWError(RUS Faulty)

3G

TRDevice_GeneralHWError,LED permanently on "Fault'' Mode

3G

TRDevice_GeneralHWError,Fault LED permanent on RUS

3G

DUW3101

3G

Digital cable Disconnected

3G

Tr_Device_General_Hardware_Error

3G

RaxDeviceGroup_GeneralSwError

3G

Service Unavailable,Link Failure

LTE

Loss of Tracking configuration failure

LTE

RaxDeviceGroup_SoftwareDownloadFailure

3G

TxDeviceGroup_SoftwareDownloadFailure

3G

TxDevicegroup_GeneralSWError

3G

Link Failure/Resources Configuration Failure

LTE

POWER OFF

3G

FAULTY Item
Product number

FAULTY Item
Serial Number

FAULTY Item
Barcode

KRC161282/2

D16L919795

MN0000164693

KRC161282/2

D16L919792

MN0000164678

BKV301216/130

X6308193QK

NA

KRC161260/1

D165166789

MN0000159616

KRC11875/1

D16D182113

MN0000160425

KRC11875/1

D168408119

MN0000124340

KRC11875/1

D168444918

MN0000125754

KDU127174/3

TU8XN29895

MN0000145211

KRC161260/1

D166523979

MN0000118776

KRC11875/1

D163558515

MN0000109973

KDU127174/3

TU8XQ67808

MN0000187987

KRC 161282/2

D16M264284

MN0000187851

KDU137624/31

D16Q407039

MN0000165002

KDU 127161/3

TU8XD57233

MN0000123298

KDU 127161/3

TU8XD60884

MN0000123603

KDU127174/3

TU8XV10967

MN0000189771

KRC161281/2

D16M093685

MN0000164973

KDU127174/3

TU8XN29914

MN0000145212

Fault code

(Date)
FAULTY Item Replaced

RRUS12B3

10/19/2015

RRUS12B3

10/19/2015

EXTERNAL-FAN 6101RBS

10/10/2015

RUS02B8

11/19/2015

RUS01B1

12/23/2015

RUS01B1

1/9/2016

RUS01B1

1/24/2016

DUW3101

1/12/2016

RUS02B8

2/19/2016

RUS01B1

2/10/2016

DUW3101

2/1/2016

RRUS12B3

3/11/2016

DUS3102

3/5/2016

DUW3001

3/4/2016

DUW3001

3/11/2016

DUW3101

3/12/2016

RRUS12B3

3/20/2016

DUW3101

3/12/2016

CR No (DHL/Ericsson)

(Date)
Faulty Unit Delivered to
Warehouse

CSR/ER/205

10/20/2015

CSR/ER/206

10/20/2015

CSR/S/0156

10/21/2015

CSR/ER/208

11/30/2015

CSR/S/0166

12/27/2015

CSR/ER/231

1/10/2016

No CSR Given by Aramex

2/8/2016

No CSR Given by Aramex

2/8/2016

No CSR Given by Aramex

3/2/2016

No CSR Given by Aramex

3/3/2016

No CSR Given by Aramex

3/3/2016

No CSR Given by Aramex

3/21/2016

no csr # given by Aramex sll warehouse

3/30/2016

no csr # given by Aramex sll warehouse

3/30/2016

no csr # given by Aramex sll warehouse

3/30/2016

no csr # given by Aramex sll warehouse

3/30/2016

no csr # given by Aramex sll warehouse

3/30/2016

no csr # given by Aramex sll warehouse

3/30/2016

Technology

FAULTY Item
Product number

FAULTY Item
Serial Number

FAULTY Item
Barcode

LTE

KRC161282/2

D16L919795

MN0000164693

LTE

KRC161282/2

D16L919792

MN0000164678

2G

BKV301216/130

X6308193QK

NA

3G

KRC161260/1

D165166789

MN0000159616

3G

KRC11875/1

D16D182113

MN0000160425

3G

KRC11875/1

D168408119

MN0000124340

3G

KRC11875/1

D168444918

MN0000125754

3G

KDU127174/3

TU8XN29895

MN0000145211

3G

KRC161260/1

D166523979

MN0000118776

10

3G

KRC11875/1

D163558515

MN0000109973

11

3G

KDU127174/3

TU8XQ67808

MN0000187987

12

LTE

KRC 161282/2

D16M264284

MN0000187851

13

LTE

KDU137624/31

D16Q407039

MN0000165002

14

3G

KDU 127161/3

TU8XD57233

MN0000123298

15

3G

KDU 127161/3

TU8XD60884

MN0000123603

16

3G

KDU127174/3

TU8XV10967

MN0000189771

17

LTE

KRC161281/2

D16M093685

MN0000164973

18

3G

KDU127174/3

TU8XN29914

MN0000145212

Product Description

FAULTY Item Replaced

((Date)

CR No (DHL/Ericsson)

RRUS12B3

10/19/2015

CSR/ER/205(DHL)

RRUS12B3

10/19/2015

CSR/ER/206(DHL)

EXTERNAL-FAN 6101RBS

10/10/2015

CSR/S/0156(DHL)

RUS02B8

11/19/2015

CSR/ER/208(DHL)

RUS01B1

12/23/2015

CSR/S/0166(DHL)

RUS01B1

1/9/2016

CSR/ER/231(DHL)

RUS01B1

1/24/2016

No CSR Given(Aramex)

DUW3101

1/12/2016

No CSR Given(Aramex)

RUS02B8

2/19/2016

No CSR Given(Aramex)

RUS01B1

2/10/2016

No CSR Given(Aramex)

DUW3101

2/1/2016

No CSR Given(Aramex)

RRUS12B3

3/11/2016

No CSR Given(Aramex)

DUS3102

3/5/2016

No CSR Given(Aramex)

DUW3001

3/4/2016

No CSR Given(Aramex)

DUW3001

3/11/2016

No CSR Given(Aramex)

DUW3101

3/12/2016

No CSR Given(Aramex)

RRUS12B3

3/20/2016

No CSR Given(Aramex)

DUW3101

3/12/2016

No CSR Given(Aramex)

Faulty Unit Delivered to

Warehouse(Date)
10/20/2015
10/20/2015
10/21/2015
11/30/2015
12/27/2015
1/10/2016
2/8/2016
2/8/2016
3/2/2016
3/3/2016
3/3/2016
3/21/2016
3/30/2016
3/30/2016
3/30/2016
3/30/2016
3/30/2016
3/30/2016