Richard

G. Frederick
3366 Main Street, Vancouver, WA

(555) 555- 1234, rgf123@resume.com

Professional Statement
Seeking a posi,on as a Desktop Support Technician which will require me to u,lize my excep,onal
computer skills, customer service abili,es, and experience being apart of your technology team.

Educa8on
Clark College, Vancouver, WA
Associate of Applied Science - Computer Support Specialist Gradua,on 2016
Grade Point Average: 3.88
Related Coursework
CompTia A+
MTA Opera,ng Systems
MTA Networking Fundamentals
Skills
Procient in Windows 7, 8, 10
Mac OS X experience
Knowledge of an, virus soYware
MicrosoY Word, Excel, PowerPoint, Access
Adequate keyboarding skills at 50 WPM
Several years of of excep,onal customer service
Exercises superb organiza,onal skills
Work Experience
Grocery Clerk - Winco Foods, Vancouver WA 2004 - 2013

Handled several responsibili,es to ensure the smooth func,oning of the store
Worked as a sales person assis,ng customers on purchases
Acted as an accountant to keep an account of daily sales and purchase transac,ons
Used excellent organiza,on skills to receive, arrange, and replace depleted stock
Supervised several co-workers at any given ,me

Customer Service Agent - Kentucky Fried Chicken, Vancouver Wa 2003

A_racted customers by answering product and service ques,ons
Sugges,ng informa,on about other products
Resolved product or service complaints by customers when needed
Achievements
Clark College, Deans list 2014
Portland Rescue Mission, Holiday Volunteering 2014