31/05/2016

SAPSDQuestionnaireforScopingandbetterund...|SCN

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SAPSDQuestionnaireforScopingand
betterunderstandingofBusinessScenario

Communications

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Version3

createdbyParagPandyaon16Sep201511:33,lastmodifiedbyParagPandyaon16Sep201513:31

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Inourdaytodaylife,wefacesomanychallengeswhichwehandlebravelyandresolveit,butalilehelpcandoalot
forus.
SameasinSAPscopingandunderstandingthebusinessscenarioandclient'srequirementisoneofthecricalpartof
ImplementaonorRolloutorSupportprojects,andifitisnotcollectedorunderstoodperfectlythenitcouldcreatelot
oftroubleforusaswellasfortheclient.
IhavetriedtocreatedasetofSalesandDistribuonquesonnaireswhichmaybehelpfulwhilescopingor
requirementcollecon.

QuesonnaireTopicsStructure
1.SDORGStructures
2.Masters
3.SDProcess
4.Complaintprocess
5.VariantConguraon
6.MaketoOrder
7.ThirdParty
8.InterCompanyStockTransfer
9.StockTransfer
10.Reportsandforms

1SDORGStructures
HowmanyLegalenesdoyouhave(companycodes)
Sellingenes(Salesorganisaon)
Productline(divisions)
Mediumofsales(distribuonchannel)
NumberofSalesocesandresponsibleareaofselling
Groupingofsalesemployees(salesgroups)
Howmanymanufacturingfaciliesdoyouhave?(plants)
Numberofdispatchinglocaons(deliveringplant/storagelocaon)
Howmanydispatchingpointsineachplantshippingpoints
Whatisthecombinaonofproductlinesellingenesandmediumofsales

2Masters
Customermaster
Howdoyougroupyourcustomersaccountwise(DOMESTIC/EXPORT/WHOLESALES)
Whattypesofbusinesspartnersdoyouhave(Ordering/shipping/payer/billing/salespersonnel/sales
employee),Ifmulplepartnersaretherethenelaboratethescenario
Howdoyoucategorisethecustomersbyindustry,salesregion,salesdistrict,salesoce?
Doyouhavespecialpricingforagroupofcustomers?Customergroupandpricegroup
Doyourcustomersagreeforparaldelivery?Doyouhaveconceptofdeliverypriority?
DoyouhavePODconcept?
Doyouhavetoleranceconcept?Howmuchtolerancedoesthecustomerpermit?
Whatarethepaymentterms?Incoterms?
Whatisyourtaxstructureforthecustomer?
Doyouhavecreditlimittocustomers?Whattypeofcreditlimits(centralisedordecentralised)?
Paymenttermsorvaluebased?
Whataretheaconsoncecreditlimitissurpassed,doyoublock?Orderordelivery?Explaininbrief
thecreditlimitprocess.
Howdoyoudeterminethecreditlimit,salesareawiseorcustomerwise?

Pricing
Howdoyoupriceyourproduct(pricingcomponentsinvolvedinpricingtheproduct)

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Pricingmethodologyforsalesprocess(domesc/export/cashsales)
Doyoumaintainpricingrecordsfortheproducts?(customer/materialspecic/pricelist/scaleprice)
Whatisyourdiscountstructure?(basedoncustomer/material/group/condionexclusion)
Whatpricinginformaondoyoucaptureforstascalpurposes?(I.e.,itdoesnotaltertheprice)

MaterialMaster
Taxstructureformaterial?
DoyouhavedierentUOMforsellingandSKU?
Howdoyougroupyourproducts?

3Salesprocess

PreSalesacvies
Whattypeofpresalesacviesdoyouhave?(Inquiry/Quotaon)
Salesacvies
Whattypesoforderprocessingdoyouhave?(domesc/export/instuonal/cash/online)
Explainindetailorderscenario
Whetherorderiscreatedwithreftoquotaon/inquiry?
Howdoyoureceiveorder(FAX/Mail/SRep/Telephone)?
HowdoyoudeterminecustomeratSOlevel?
DecideshiptopartyfromCustomermasteroratorderlevel?
Doyouhavemulpleshiptopartyforsingleorder?
WhatallinformaondoyoucaptureatSOlevel?Whicharemandatorytocompletetheorder?
Isavailabilitycheckdone?Explainthescope(Collecveorindividual),Doyoublockasalesorderif
theavailabilitycheckfails?
Doyourecordminimumdeliveryquanty.Ifso,whathappensduringasalesorderifaviolaon
occurs?
Doyousendleerofconrmaontocustomers,whatmedia?
DoyouwanttosavetheincompleteSO?
Doyouhavecompanydenedstatuscodes?
Whatreasonwouldanorderorlineitemberejected?
Forsalesdocuments,whatinformaondoyouconsiderrequiredandwouldliketoappearonanin
compleonlogifmissing?
ProductProposals:Ifacustomerrounelyordersthesameproductorgroupofproducts,doyouhave
aprocessthathelpsyousimplifyyourorderentry?Ifso,howdoesthatprocesswork?Forexample,
doyourecordtheproductproposalsbyCustomer,Customergroup,oranothergrouping?
Doyouprocessbackorders?
Backwardandforwardscheduling??
Doyouhaveleadmeconcept.
Iftheorderisblockedforcreditlimit,whatisthe%ofdeviaonandgraceperiodsothatitcannotbe
blockedagain.
Doyouhaveanysalesorderapprovalbyhigherauthories(statusprole).
Doyouwantthecreditcheckperformedduringentryofeachlineitemoronlywhenthedocumentis
saved??
IfyouprocessInterCompanyorders,doyouchargetheintercompanybasedonaspeciedamount
oronapercentageoftheitemprice?
Doyouhavetheconceptofsalescommission?Ifyeshowitworks
MaterialDeterminaon

Ifaproductispackageddierentlyforaspecialevent(e.g.,Thanksgiving),doyouwantthesystemto
automacallysubstutethespecialpackagingwhentheproductisordered?
Whatarethedierentreasonsyouwouldsubstuteoneproductforanotheroronepackagingforanother?
Doyouwanttheoriginallyorderedproductorthesubstutedproductinformaontobeprintedontheoutput?
DoyouwanttheproductsubstuontooccurautomacallyorshouldDataEntrypersonnelbeoereda
seleconscreenforsubstutableproducts?
DoyouwantDataEntrypersonnelalertedwhenaproductisautomacallysubstuted?
Doyouwantthesubstutedproducttobelistedasasubitemtotheoriginallyorderedproductorshouldthe
substutedproductcompletelyreplacetheoriginalproduct?

MaterialLisngandexclusion
DoyourequirethatcertainproductsorcustomersmustbeprespeciedonaMaterialListbeforeacustomer
canplaceanorderforthematerial.
WhatMasterDataeldswillmakeupthekeyindexfortheMaterialLisngtable?
DoyourequirethatcertainproductsorcustomersmustbeprespeciedonaMaterialExclusiontabletoblock
sellingthatmaterialtothecustomer?
WhatMasterDataeldswillmakeupthekeyindexfortheMaterialExclusiontable?

FreeGoods

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Doyouhavetheconceptoffreegoods(inclusiveandexclusive)
Salespromoons
Doyouhaveanyschemeslikesalespromoons
Billsofmaterial
Doyouhaveaproductsbasedoncomponents(Laptopandcharger/bagetc)
Howdoyouexplodethebillofmaterial(Deliveryandpricingatwhatlevel)l

DeliveryProcessing
DoyoumaintainfactorycalendarforPlantanddispatchingpoint
Doyouhavesingledispatchingpointsforallplantsorplantspecic?
Doyouchecktheavailabilityofproductduringdeliveryme?Ifyes,thenexplainthescopeofAvailability
Howarefreightchargeshandled?Whatshippingdocumentsaregenerated?
Fordeliverydocumentwhatinformaondoyouconsiderrequiredandwouldliketoappearonanincompleon
logifmissing?
WhathappenswhentheDeliveryQuantyexceedstheOrderQuanty?
Doyouusebatchorserialnumber?
ShipmentDocumentwithtransportaonfunconality
BillingandInvoicing
Doyoucombinemulpledeliveriesinsingleinvoice?
Doyouulizeperiodicbillingbyforrentalcontracttypedocuments?
Doyouulizemilestonebillingformaketoordertypedocuments?
HowdoyourecognizepricechangesthatoccurbetweentheSalesOrderandBillingmeframe?
Whatarethereasonsyouwouldeverblockadeliveryfromcreanganinvoice?(PODconrmaonrequired).
Howdoyoutrackthedeliveredmaterialintransit?
Whattypesoftextarerequiredonyourbillingdocuments?
Howyouareprocessingtheincorrectinvoices(Cancelling/correcon/cr/drmemo)
Dowanttosendinvoicelistperiodicallytocustomers?
Rebates
Doyouoerrebatestocustomers?Ifsowhattype(Value,volumeorQTYbased)?
Timeintervalforselementcyclemonthlybasis,quarterly,yearly(fullyorparally)
Accountdeterminaon
Howdoyoubookyoursalesrevenueanddeducons?
HowdoyoubookyourTAX?

Outlineagreement:
Contracts
Doyouhavecontractswithcustomers?Whatarethetypes(Service/Quanty/Rental/Value)?
Whatisprocesstobefollowedoncethetargetisachieved/Validity?
Whatallinformaondoyoucaptureinthecontract?
Canyourcustomerintheorderbedierentthanyourcontractcustomer?
SchedulingAgreement
Doyouhaveascenarioofperiodicdeliveryforcustomers?
Whatallinformaondoyoucaptureintheagreement?
Consignment
Doyouhaveconsignmentprocess?
Doyouallowcustomertokeepstockbuttheownershipofstockremainwiththecompany?
Doesthecustomerplacetheorderformaterialordoyoushiponregularbasis.
Whatmethodyouarefollowingfordeterminingwhentobillthecustomerforconsumedmaterial.
Howwillyoubenoedwhencustomer/consigneehassoldthematerial?
Areunusedorunwantedmaterialsreturnedtoyourlocaonfromconsignmentlocaon?
Whatisyourconsignmentreturndeliveryprocess?
Whowillbearthefrightchargesfortheconsignment?
Doyouhaveconsignmentscenariowherecustomerdirectlyordercompanyformaterial,anddeliveryisdoneby
theconsigneepoint,andinvoiceisraisedbythecompanydirectlytothecustomer?
FreeofchargeorSampleorders
Howdotrackthevalueoffree/samplegood?(intermsofcostorsalesrevenue)
Whowillbearthefreightandpackingcharges(incaseofsalesrevenue)

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Rush/Cashorders
Doyouhavescenarioofcash/rushsales?
Aretheyregularoronemecustomer?
Doyouhaveemployeesales?Howdoyoumanagetheemployeesales,bycreangcustomercodeforall
employeeoronemecustomer?
Doyouwanttobooktherevenuedirectlytopeycashorcashclearing?

4Complaintprocess
PhysicalReturns
Explainthereturnprocess
Whetherreturnsareagainstinvoiceororder.Isitmandatoryoroponal?
Whatarethereasonsforreturns
Whataretheinformaoncapturedinreturnrequest.
Howdoyouprocessreturnmaterial(thruqualityorreworkorscrapordirectlytounrestricted)
Areyougoingtogivereplacement(FOC)oracreditmemo(basedondeliveryororder)
Doyouwantapprovalforcreditmemoincaseofreturn?
Howdoyoutrackreturnablepackingmaterial?
Priceselement
Isthereanyscenarioofpricedierence?Ifanydierencethendoyourefermaininvoiceornot?
Howdoyoureleasepriceselementrequest?(authorisaonorDr/Crblock)

5VariantConguraon
Doyouhavecongurablematerial?
Doyouusevariantforyourmaterials(eg.Automobileindustry)?
Whatarethecharacteriscanditsvalues.Howdoyoudeterminethepricingforthevariantmaterial?
Doyouhavethevariantmaterialwithseveralcomponents,ifyesthenhowdoyouprocessit?

6MaketoOrder
Doyouhaveamaketoorderscenario?
Ifyesmanufacturingorassembling?

7ThirdParty
Doyousellgoodsthatyoupurchasefromavendor?Arethesematerialsalwayspurchasedorjustoncertain
orders?
Doesthevendorsendthegoodsdirectlytocustomeroritcomestoyourstoreanddispatchingtocustomer?
Doyousendrejeconleerstovendorslosingbids?Arequotesselectedforpurchaseordercreaon?
Willshippingnocaoncreateexpedingdocuments?
Dogoodsreceiptshavestoragelocaondeterminaon?
Isthereblockedstockqualityinspecon,orothertypesofreceivedstock?
Doyouchargethirdpartyaccountsrightawayormakeseparateposngs?
Areyougoingtoraisethecustomerinvoicewithoutbookingthevendorinvoice

8InterCompanyStockTransfer
Whatistheprocessofstocktransfer?
Doyoubillintercompanystocktransfer?
9StockTransfer
Whatistheprocessofstocktransfer(onewayortwoway)

10Reportsandforms
Forms
Quotaon
Proformainvoice
Salesorderacknowledgement
Deliverynote
Picking/Packinglist
Invoice
Reports
SOlist
PendingSOs

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SalesRegister
Pricereport
DeliveryMonitor

ThispostmayormaynotbeindetailorindepthbutIhopethiswillhelpmanyconsultantsforstartupofunderstandingtheScoping
andRequirementCollection'sbasicquestions.
Regards
ParagPandya.

3522Views
Products:sap_erp_sales_and_distributionTopics:enterprise_resource_planningTags:process,order_to_cash,
scoping_requirements

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27Comments
SubhashChandraKumar16Sep201513:30

DearParag,

Thisisreallyagoodpostandiamsureitwillhelpmanypeople.
Thankyouforsharingyourknowledgeandexperience.

Regards
Subhash.
Like(1)

ParagPandya16Sep201513:58(inresponsetoSubhashChandraKumar)

ThankYouSubhash.
Like(0)

NileshSoni16Sep201514:14

Goodoneparag.
Like(1)

ParagPandya16Sep201514:34(inresponsetoNileshSoni)

ThankyouNilesh....!
Like(0)

PratikPateliya16Sep201515:07

thisreallyhelpsalot

Great...
Like(1)

ParagPandya16Sep201516:11(inresponsetoPratikPateliya)

Thankyoupratik.
Like(0)

KamleshKumarArya17Sep201508:06

Excellentpost!SurelythesetipswouldhelpinImplementationProjects.

IamlearningSDitsreallyhelpfulformetounderstandwhatbusinessprocessrelatedtaskstobe
askedtoclient.

Anytipsforme?AsIamlearningSDthinkingtogivenextthreemonthsonitalongwithcurrentjob.

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Thanksforsharingsuchausefulprocess.

Regards

Kamlesh
Like(1)

ParagPandya18Sep201506:35(inresponsetoKamleshKumarArya)

DearKamlesh,

Thakyouforyourpositivereply,Icansuggestyouonethingthatkeeponstudyingand
readingSDbooksanddoasmanyaspossiblepracticals,becausejustreadingwillnothelp
you,youhavetoexperiencethevariousscenariosbypracticing.Trytogetinindepthof
everythingbecasueSDisamodulewhichisconnectedtoalmosteverymoduleit'slikeweb
ofaspiderandSDisseatinginthemiddle.
Wishyoualltheverybestforyoufuture.

WarmRegards
Parag.
Like(1)

KamleshKumarArya18Sep201508:00(inresponsetoParagPandya)

ThanksParag,

Foryourresponse!YesIamfocusingonstudyingGlynnCwilliamsandTSCM60
and62andtryingtopracticeinSandboxondailybasisbutoneconcernisthatI
usetopracticeonlystandardconfigurationandtestitfromenduserpointofview
like.ConfigurationofListingExclusion,MaterialDetermination,Partner
Determination,Freegoods,ConsignmentProcessandsoon.

IhaveonedoubtthathowtogetMasterlevelunderstandingandknowledgein
PricingConfiguration?

Thanksinadvance.

Regards

Kamlesh
Like(1)

ParagPandya18Sep201511:31(inresponsetoKamleshKumarArya)

DearKamlesh,

IamnotsayingthatPricingiseasy,butitisnotthattougheven...buythis
istruethatinSDpricingisoneofthemostdiscussedtopicbecasuemany
peoplefinddifficultiesinit.
Isuggestreadmoreaboutpricingandyoushouldhaveproper
understandof16fieldsofpricing.Whoeverhasunderstoodthose16
fieldsicansayhe/sheisSDexper.

Asfarasinmycareer,Ihaveheardfrommyseniorcolleaguesand
friendsfromindustrythat"IfaSDconsultantknowsandunderstands
Pricingheknows7080%ofSAPSD"

Nowthismayormaynotbetruebutthefactispricingisoneofthecritical
andimportantelementofSD.

SoicansuggestyouthatfirstfinishalltheSAPSDBookpractical,butgo
indeptofeverystepandproces....

Regards
Parag
Like(0)

KamleshKumarArya18Sep201514:54(inresponsetoParagPandya)

HiParag,

Thanksalotforsharingfromindustrypointofview!Indeed16
fieldsinpricingaremoreinterestinganddifficulttoo. .It
woulddefinitelyhelptobuildknowledgeifwegetdifferent
scenariosfrombusinessbutunfortunatelypracticingalongwith
standardfunctionalitiesmightonlyhelptogetsomeideaabout
thefields.Andyouareright"Conditiontechnique"inpricingis
oneofthelargesttechniqueusedinSalesanddistribution
understandingitwillhelptoconfiguresomeothercomponents
ofSD.

Regards

Kamlesh
Like(0)

TWTypewriter18Sep201519:06(inresponsetoKamlesh
KumarArya)

Kamlesh,
SAPSDstandardisthemostimportant.Ifyouhavea
goodunderstandingofstandard(talkingaboutall
functionalities,notonlypricing)otherthingswill

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becomemucheasier.Customdevelopmentwillgive
youexposurebutitisstandardthatgivesyouthatrock
hard,solidfoundation.StandardSDisasvastastopics
inanencyclopedia.
Inpricingforexample(inadditionto16fields)special
functions,conditiontypes.
Tobeanexpertinanythingoneneedstime,
exposure(goodqualitywork),hardwordandself
learning.
TW
Like(2)

KamleshKumarArya21Sep201507:16(in
responsetoTWTypewriter)

TWSir,

Youareabsolutelyright!StandardSDisvast
andtocoveritinabetterwaywillsurelytake
alotoftime,commitment,hardworketc.
However,afterreadingtheGlynnCwilliamsit
helpedmetounderstandtheconceptsina
betterway,asfarasstandardfunctionalityis
concernedIthinkTSCM60&62isoneofthe
besttoread.Whatdoyousay?
Andsurelyyoursuggestionswouldhelpto
learnnicely.

Anytipstolearntheprocessesandgetbetter
levelinConfiguration&Customization?

Manythanksinadvance.

Keeponsharingsuggestions.

Regards

Kamlesh
Like(0)

TWTypewriter24Sep201517:44(in
responsetoKamleshKumarArya)

Kamlesh,
IagreewithyouTSCM60and62
aregreatbooks.RecentlyIwas
readingthepackinginstructions
setupfromthesebooks.
TolearnSDprocesses,readthe
theory,participateinprocessrelated
questionsinforums,dividea

processintopartsandthen
studyingeachpartisthekey.

Thisblogdoesagreatjob,ithas
dividedconceptsintoparts,nowthe
difficultpart ofstudyingeachpart
withpatienceandperseveranceis
ourduty.
TW

documents,blogs
successininterviewspart1:
Process
successinSAPSDessentials:
businessprocess
Returnscomprehensive
analysis

threads
TriangularDeal
CashsaleorderPGIreversed
afterinvoice
Like(2)

TWTypewriter24Sep201517:51(in
responsetoKamleshKumarArya)

Kamlesh,
onemorepovIwouldliketoadd
Don'tthinkofgettingbetter...thinkof
learning,gatheringSDprocesses
everyday
Iamtryingtofollowthis...letssee
TW
Like(1)

KamleshKumarArya25Sep
201507:23(inresponsetoTW
Typewriter)

TWSir,

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Manythanksforyourreply
andforsharingthelinks.

ButIhaveonedoubtas
follows.

dividea

processinto
partsandthen
studyingeach
partisthe
key.
Canyoupleaseexplain
aboutitwithrealtime
conceptsandexamples?

However,thesedaysdoing
configurationwiththehelp
of"buildingblogs"andits
increasingmy
configurationleveland
confident.

Thanks

Regards

Kamlesh
Like(0)

TWTypewriter17Sep201510:32

Paragthanks!
Thisdocumenthassomanypoints,tostudytheseindepthwilltakemearound12months.
Iseeoneshortcomingthough,thisdocumentisfullofSAPSD"jargon"andaSDconsultantwhen
interactingwithcustomerduringanimplementationprojecthastotranslatethesejargonsinto
businesslanguage,sothatthediscussions/workshopswithcustomerbecomefruitful.
To"translate"SAPterminologyintobusinesslanguageoneneedsdomainknowledgeandmore
importantlyclarityaboutthefunctionalityorconcept.

Comingtogettingvaluefromthisdocument,weshould(Iwill)regularlyreaditandtakesmall
portionsandthenstudythetheoryindetailandthinkaboutitfrompracticalbusinessside.
Inoneofmyproject,Ihadtoimplementanewprocess,intherequirementgatheringstage,Itouched
uponmanyfunctionalitieslikeaccountassignmentgroupforthosematerials,i.e.account
determinationpricing,output,documenttypes,itemcategoriesetc.
Settingupaprocesswaslikean"anchor"(atarget),Icouldthenlearn(select)thenecessary
thingsfromSDtoimplementthisprocess.Ifyouwanttolearnwithoutan"anchor"theinformationis
sovast,thatitmightgetoverwhelming.

Iwillbepostingmorecomments,asItakeeachpartandstudyinmoredetails.
keepposting!
TW
Like(3)

ParagPandya18Sep201506:43(inresponsetoTWTypewriter)

DearTW,

Thanksatonforsuchamotivatingandencouragingpost.
Asyousaidandiamalsoagreewithitthatthisdocisgoingtohelpmanypeoples,andyes
thispostincludesmanytopicswhichoneshouldneedtounderstandandthenhecanstart
studying.
Thisdoccanbetreatedasaguidebookforsomanyfresherstocovermaxpossibletopics
inSD.

Iappreciateyourcomments.

Regards
Parag.
Like(0)

TWTypewriter17Sep201510:42

AdvisingtheSAPSDdesignisanimportantactivityofaSDconsultant.Fromtheworkshopswe
gatherthatthereare10productlines,buthowmanydivisionsshouldbecreatedinSAPisadecision
ofconsultingteamandthebusinessprocessowners+managementofthecustomer.Isitisnota
simpleinputfromcustomer/businessandthatisdesignedinSAP.
TW
Like(1)

ParagPandya18Sep201506:45(inresponsetoTWTypewriter)

Iamintotalagreementwithyou...
Like(0)

SivaramanD18Sep201505:34

VeryusefuldocumentMrParag.Keepcontinuethegoodwork.

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Like(1)

ParagPandya18Sep201506:43(inresponsetoSivaramanD)

ThnxSiva.
Like(0)

Deepalisolanki18Sep201507:04

Goodknowledgesharing.
Like(1)

bijaykumar18Sep201521:52

HiParag,

Reallythisarticleisverymuchuseful.Asiamanewbornbabyintosapsd,ireferthisinmydaily
businessactivity.

Regards
Bijay
Like(1)

MuhammadAtif22Sep201516:45

Parag,

Thanksforsharing,Goodwork.
Like(1)

AnanthThiruvengadam06Oct201506:45

HiParag,

Thanksforsharing....

Regards

Ananth
Like(1)

venkatak07Oct201513:33

verymuchinformative,gooddoc
Like(1)

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