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The purposeful application of information in the design, production, and utilization of goods

and services, and in the organization of human activities.


Technology can be described in the following ways:
1. Tangible:blueprints,models,operatingmanuals,prototypes.
2. Intangible: consultancy,problem-solving, andtrainingmethods.
3. High: entirely or almost entirely automated and intelligent technology that manipulates
ever finer matter and ever powerfulforces.
4. Intermediate: semiautomated partially intelligent technology that manipulates refined
matter and medium level forces.
5. Low:labor-intensivetechnology that manipulates only coarse orgrossmatter and weaker
forces.

This report offers a banking industry perspective on the five digital trends
outlined in Accentures Technology Vision 2015. Each trend reinforces
the strategy for banks to become an Everyday Bankdigitizing their
operations to fulfill their customers' financial and non-financial needs.

Internet of Me: Banking, personalized at scale

Outcome Economy: Device-driven banking solutions

Platform (R)evolution: Defining ecosystems, redefining banking

Intelligent Enterprise: Smarter, more efficient banking

Workforce Reimagined: Bank employees collaborating with


machines

A top priority for banks today is to become an Everyday Bank. They need to digitize their
operations and become a part of an interconnected ecosystem of cross-industry providers that
pivots around customers everyday needs.
The five trends outlined in Technology Vision for Banking 2015 underscore the concept of
the Everyday Bank. They emphasize the need for banks to master the shift from me to we

to usher in the We Economy, where new possibilities of partnerships and collaboration can
yield growth and profitability enabled by digital technology.
Respondents of the Technology Vision for Banking 2015 survey, comprising 243 executives
from some of the worlds leading banks, agree with the importance of adopting the trends.

Eighty-eight percent believe that industry boundaries will blur as platforms reshape
industries into interconnected ecosystems.

More than half of respondents view delivery of the new Internet of Me experience
as a top priority.

Nearly 90 percent believe that with the adoption of more intelligent hardware, sensors
and devices, new business models will shift the focus of selling from products or services
to outcomes.

Two-thirds are already using open innovation programs to integrate applications and
collaborate with business partners.

Eighty-four percent agree they will need to focus on training their machines as
much as their people in the next three years.

More than 75 percent believe that successful businesses will be the ones that manage
collaboration between employees and intelligent machines.

Building interconnected ecosystems, extreme channel integration and


flexible IT systems is not an easy task. Utilize the recommended 100day action plan to build the foundation for becoming an Everyday Bank.

Internet of Me: Appoint a cross-functional team to champion and


develop the end-user experience based on a deeper understanding of
who they are and what they want.

Outcome Economy: Catalog the outcomes your customers are


trying to achieve and map those outcomes to current product and
service offerings, to identify the gaps.

Platform (R)evolution: Conceptualize your business as a platform


upon which others can build services.

Intelligent Enterprise: Develop a comprehensive understanding


of software intelligence and the advantages it providesfrom making
decisions to self-evolution and discovering opportunities for
innovation.

Workforce Reimagined: Uncover opportunities for integrating


technology to increase your workforces operational efficiency and
workplace safety. Tap knowledge from the human resources,
business and technology areas.

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