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Training Manual

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Address:
Wincor Nixdorf International GmbH
WN SD CSQ 11
33094Paderborn
Germany
Fax: +49 (0) 52 51 693-5565
E-mail: servicesupport@wincor-nixdorf.com

Wincor Nixdorf International GmbH 2006


All rights, including rights of translation and
rights of reproduction by reprinting, copying
or similar methods, even of parts, are reserved.
Any violations give rise to a claim for damages
All rights, including rights created by patent
grants or registration of a utility model or
design, are reserved. Delivery subject to
availability; right of technical modifications
reserved.
All names of hardware and software
products mentioned in this manual are
trade names and/or trademarks of their
respective manufactures.

INTERNATIONAL SUPPORT HOTLINE


OVERVIEW PROCASH(XE) ATMS
WIRING DIAGRAMS PROCASH (XE) SERIES
System wiring diagram PC1500xe (4 ch. FitWin)
System wiring diagram PC1500xe (8 ch. FitWin)
System wiring diagram PC2000xe
System wiring diagram PC2050xe
System wiring diagram PC2100xe
System wiring diagram PC2150xe
System wiring diagram PC2250xe
System wiring diagram PC2350xe
FACIA OF PROCASH 2XXX(XE)
LOGO ILLUMINATION WITH CCFL
CENTRAL POWER SUPPLY UNIT II 01750049728
Views
Description
Safety functions:
Short-circuit
Overvoltage and overtemperature
Pin assignment
CENTRAL POWER SUPPLY UNIT III 01750069162
Views
Description
Safety functions
Short-circuit
Overvoltage and overtemperature
Output voltages
Pin assignment
POWER DISTRIBUTOR 01750004231 / 2365
Technical data
Power outputs
Pin assignment
POWER DISTRIBUTOR 01750073167
POWER DISTRIBUTOR 0323900000 FOR PROCASH 2XXXXE
PIN ASSIGNMENT
SPECIAL ELECTRONICS MODULE III 01750003214
Controls and indicators
Mode of operation

13
14
15
15
16
17
18
19
20
21
22
23
23
24
24
24
25
25
25
27
29
29
29
30
30
30
31
32
36
37
37
38
39
41
42
43
43
43

Switch-on characteristics
Controlling the power supply
UPS operation
Device views
Pin assignment
EMBEDDED PC4 FOR PRO CASH 2XXXXE
Overview of PC variants
Rear side
Front side
Position of jumpers
Jumper settings
BIOS SETUP
Advanced BIOS features
Advanced Chipset features
Integrated peripherals
Power Management Setup
PNP/PCI configurations
EMBEDDED COMPACT PC P4 / C4
Overview of PC variants
Technical data
Front side
Rear side
P195+ Motherboard (ICFT) 01750079126
Lithium battery
Position of jumpers
Jumper settings
BIOS-Setup
Standard CMOS features
Advanced BIOS features
Advanced chipset features
Integrated peripherals
Power management setup
PNP/PCI configurations
Frequency/voltage control
16-PORT MULTIPORT CARD 01750034037 FOR PROCASH 2XXX(XE)
8-PORT MULTIPORT CARD 01750034038 FOR PROCASH 1500XE.
4-PORT MULTIPORT CARD 01750037518 FOR PROCASH 1500XE.

44
44
44
46
47
54
54
57
58
61
62
63
64
65
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67
68
69
69
70
72
73
74
75
76
77
78
78
79
80
81
82
83
83
84
85
86

CARD READER CHD V2X.


Device views
Overall view
Front view
Rear view
V.24 version
Device version used
Position of components.
Technical data
Removing a jammed card (ACT version only)
Cleaning and test utilities
DIP HYBRID READER ICM 300 01750041226
Block diagram
Function elements
Rear view
Top view
Side view
Technical data
Maintenance and service
SOFTKEYS
Description
EPP V5
Overviev EPP versions
Description
Port configuration (V.24 / USB)
V.24 mode
USB mode
Reset button
Smartcard interfaces
Replacing the EPP in the event of an error
Maintenance work
Battery check
Replacing the battery
12.1 LCD BOX DVI 01750064487 12.1 LCD BOX DVI
01750092357
Connections
LCD Wiring diagram 12.1

87
89
89
91
92
92
94
96
97
98
99
100
101
102
102
103
104
105
106
107
107
109
110
111
114
114
114
115
116
117
118
118
118
119
120
121

Technical data
122
General
122
LCD
122
15" LCD BOX DVI 01750060091 15'' LCD BOX DVI 01750084538123
Connections
124
LCD Wiring diagram 15
125
Technical data
126
General
126
LCD
126
TOUCHSCREEN FOR LCD MONITOR
127
Operation
127
Calibration
127
LED display on the touch controller
128
RECEIPT PRINTER TP07 / NP07
129
Views of thermal printer TP07
130
Overall view
130
Detail views
131
Control panel
133
Ports
134
Position of sensors TP07
135
Position of sensors NP07
136
Paper path monitoring
137
Indicators at power-on
138
Indicators when online
138
Functions of keys
139
Normal operation
139
Internal test
140
Calling and exiting the 'internal test with paper'
140
Calling and exiting the 'internal test without paper'
142
Indicators for the selected test level
143
Description of the test programs
144
Test level 1 (paper sensor test)
144
Test level 2 (printer test)
144
Test level 3 (statistical information)
144
Test level 4 (reset EEPROM parameters to default values)
148
Test level 5 mark test or cutter / presenter test
149
Test level 6 (carrier test) (only NP07)
151

Test level 7 (set EEPROM sensor values to factory default)


Error handling
Error indicators
ERROR LED blinking pattern
ERROR LED blinking pattern
Recoverable errors
Unrecoverable errors
JOURNAL PRINTER TP06 / NP06
Connecting the printer
Power supply
Data interface
Views of thermal printer TP06
Overall view
Control panel and connectors
Position of sensors
Views of matrix printer NP06
Overall view
Control panel and connectors
Position of sensors
Status indicators
Indicators at power-on
Indicators when online
Functions of keys
Normal operation
Internal test
Internal test with paper
Internal test without paper
Internal test
Calling and exiting the 'internal test with paper'
Calling and exiting the 'internal test without paper'
Displaying the selected test level
Description of the test programs
Test level 1 (paper sensor test)
Test level 2 (printer test)
Test level 3 (statistical information)
Test level 4 (reset EEPROM parameters to default values)
Test level 5 (test of the take-up reel)

152
153
153
154
154
154
156
157
158
158
158
159
159
161
162
163
163
165
166
167
167
167
168
168
169
169
169
170
170
172
173
174
174
174
174
178
178

Test level 6 (carrier test (NP06 only))


Test level 7 (set EEPROM sensor values to factory default)
Error handling
Error indicators
ERROR LED blinking pattern
Recoverable errors
Unrecoverable errors
Troubleshooting
Temperature error in the print head or thermal array
High voltage / low voltage error
Printer error
Paper motion error
Maintenance and service
Maintenance counter
Remedying poor print quality
Matrix printer NP06
Thermal printer TP06
OPERATOR PANEL 01750018100
OPERATOR PANEL 01750018100
Mechanical construction
Labeling of keys and indicators
Switch-on
Operation
Setup
Setup program start mask
Setting the operator panel type
Setting the national language
Setting the interface parameters
Setting the display contrast
Calling the special functions
Special functions: keyboard test
Electronic test
Display test
Firmware version
PLUG-IN MEDIA ENTRY INDICATORS 01750058806
Structure
THERMOSTAT 0284502000

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180
181
181
182
182
184
185
185
185
185
186
187
187
187
187
188
189
189
189
190
192
193
193
193
194
194
195
196
196
196
197
197
198
199
199
201

Switching points of heating control


201
Ready indication
202
Temperature sensor
203
Maintenance
203
CMD V4
204
Sensors and electromechanical components
204
Horizontal output transport
204
Vertical output transport
205
Stacker and output transport
206
Components of dispensing unit and cassette
207
Position of function groups
208
Connectors on the CMD controller
209
Jumper settings on the CMD controller
211
Default settings
212
Function button
213
Photosensor electronics
215
Measuring banknotes with the double detection unit (DDU)
216
Safety switch
216
Locking switch
216
Stacker transport
216
Stacker EEPROM
219
Clamp
220
Removal
220
Output transport
224
Jumper coding
226
Shutter
227
CMD V4 Shutter 01750053690 / -56960
227
CMD V4 Shutter 01750045330 / -54768
228
Meaning of photo sensors
229
Dispensing unit
230
4-cassette housing without dispensing units
230
4-cassette housing with two double dispensing units and 4-channel
distributor board
231
Single dispensing unit with DDU
232
Single dispensing unit without DDU
233
Double dispensing unit with DDU
234
Double dispensing unit without DDU
235

10

The following elements are controlled in the dispensing unit:236


Adjustment eccentric
236
Adjusting the dispensing unit
237
Reject / retract cassette
238
Cash-out cassettes
240
Cassette EEPROM
242
Removing the banknote rails
243
Inserting the banknote rails
245
Inserting the banknote rail - note width less than 110 mm
247
Electronic adjustments for the CMD-V4
250
Photosensor electronics
251
Pressure sensors
251
Cassette initialisation
251
Calculating the reference value
252
TROUBLESHOOTING
254
Displays at startup
255
Displays in normal operation
256
Dirty photosensors / sensors
272
Checking the note paths
276
Locking / unlocking handle blocked
277
Checking the vertical transport
278
Checking the dispensing areas
279
Checking the stacker and output transport
280
WN SPARE
283
"WNSpare_V2" installation program
283
Database update
283
Picture database
283
KDIAG
284
KDIAG for DOS
284
Creating a KDIAG Base Floppy Disk
285
KDIAG for WIN32
286
KDIAG FOR SPECIAL ELECTRONIC
287
KDIAG FOR EPP
290
KDIAG FOR CHD V2X
292
KDIAG FOR CHD ICM 300
296
KDIAG FOR OPERATOR PANEL
299
KDIAG FOR TP06, NP06, TP07 AND NP07 (BJ2003)
301
KDIAG FOR CASH IN- / OUT-MODULES (CMD V4)
304

11

Init Parameter
304
Devi CMD-V4
305
device state
306
cassettes state
308
device configure
309
firmware state/conf
310
overview diagnostic
311
SCOP-state
311
read EEPROM coll tr
312
read error stack
313
reset CMD-V4
313
init cassettes
314
conf notes / cassettes
315
read/set rtc
315
define FW config
316
normalising device
316
state file
316
intern / selftest
317
continous
318
production
319
dispense
320
standard commands
321
load firmware
324
Commands developer
325
Discription of the photosensor table:
326
ORDER NUMBERS FOR TEST EQUIPMENT
FEHLER! TEXTMARKE NICHT
DEFINIERT.
EXERCISES
FEHLER! TEXTMARKE NICHT DEFINIERT.

12

International support hotline

Availability
Mo Fr 07:00h 22:00h MET
+49 5251 693 4668

24 hours
servicesupport@wincor-nixdorf.com

Local support hotline

______________________________________________
__

_______________________________________________

13

Overview ProCash(xe) ATMs

a:

b:

c:

d:

e:

f:

a:
b:
c:
d:
e:
f:

ProCash 1500xe
ProCash 2000xe
ProCash 2100xe
ProCash 2050xe
ProCash 2150xe
ProCash 2250xe

monofunktional
monofunktional
multifunctional
monofunktional
multifunctional
multifunctional

indoor
indoor
indoor
outdoor
outdoor
outdoor

14

Audio
loudspeaker

Remote
status
indicator

Relay for
ext. features

V.24 distributor

DT
Connection to
customer equipment

Modem

Receipt
printer

Journal
printer

DIP
reader

Safety
switch

Printing
cassette

CMD-V4 controller

CHDcard
reader

Channel assignment depending on the


device configuration
COM1
COM2
MUX1
MUX2

Contactless
card
reader

Barcode
scanner

Special electronics (III)

Door switch
Operator
panel door
(door 1)

Shutter

Receipt printer

Cash-out mod.

Print

Fan

Image processing
module

Fan

Alarm cable

MM
module

MM
interface

EPP

with battery
or

EDM

Card
reject box
(removable)

Operator
panel

Sensor

CIM 86

Tresortrsensor

IDCU

Loudspeaker

Softkey

Socket
(country-specific)

Power switch

not switched

Contr.

Touchscreen

only rearload
device
Door switch
Operating unit
door rear
(door 2)

Capacitor

Power input

A
C
Central power
supply unit
B
B
B

Voltage
distributor

switched

SOPbutton/
switch

only frontload
device

LCD illumination on/off

(+5,+12,-12,+24V)

Power output
switched

P4

P3

Headset
jack

Sensor

Control

P1
P2

Butto n

Portrait
camera

Optical indicators

LCD

12V
DVI

USB
Power input

LPT
DUE
USB

Mouse

COM 3
COM 4
FitWin 4-chan.

COM 1
COM 2

Power output
Gameport +
Audio output/input

Topper/
Logo illumination

Wiring diagrams ProCash (xe) series

System wiring diagram PC1500xe (4 ch. FitWin)


Video (camera)

Softkey

Power distributor

15

16
V.24 distributor
8 channels

Power distributor

Audio
loudspeaker

Connection
of customer
equipment

Remotes
status
indicator

Relay for
ext. features

Channel 4

Printing
cassette

CMD-V4 controller

Safety
switch

DIP
reader

Shutter

Safe door
sensor

or

Fan

EPP

Image processing
module

Alarm cable

Sensor

MM
module

MM
interface

OperaCIM 86 tor
panel

IDCU

Card
reject box
(removable)

Channel 7

DT

Modem

Channel 6
Receipt Journal
printer
printer

CHDcard
reader

BBA
light

Receipt printer

Portrait
camera

Cash-out mod.

Print

Fan

Softkey

Socket
(country-specific)

Power switch

not switched

Contr.

Contactless
card
reader

Barcodescanner

Loudspeaker

Channel 8

Power input

Channel 3

switched

(+5,+12,-12,+24V)

Power output

Voltage distributor

A
C
Central power
supply unit
B
B
B

Touchscreen

Door switch
operator
panel
(door 1)

Channel 5

Control

Door switch of
rear operating
unit door
(door 2)

SOP
button/
switch

Special electronics (III)

only rearload
device

only frontload
device

LCD illumination on/off

Headphone
jack
Button

Sensor
Channel 2

Power output
switched

Audio changeover switch

Optical indicators

LCD

12V
DVI

USB
Power input

LPT
DUE
USB

Mouse
Keyboard

COM 3
COM 4
FitWin 8-chan.

COM 1
COM 2

Power output
Gameport +
Audio output/input

Topper/
logo light

System wiring diagram PC1500xe (8 ch. FitWin)


Video (camera)

Softkey
Channel 1

Capacitor

LCD

Power output
switched

Power distributor
RSI

V.24 distributor
9-channel
EMA cable

Vertical
cash-out module

CMD-V4
Controller

Channel 5

Customer
connection

Channel 15
Receipt
printer

CIM 86

Printing
cassette

Shutter

Safe door
sensor

Operat.
panel

EDM
or
EPP

with battery

Board

Sensor

MM
module

MM
interface

PIN pad

(door 1)

Image
processing
module

Channel 14

Power connection
(country-specific)

Aud io
loudspeaker

DT

Customer
connection

Channel 6
Journal
printer

Channel 4

UPS

non-switched

Capacitor

Power input

IDCU

Channel 9

Power output

contr.

Touchscreen

CMD

Receipt printer

IDCU

Sensor

Pow er switch

Voltage
distributor

Sensor
rear door
(door 2)

Special electronics
module (III)

Loud
speaker

Softkey

SOP
switch

Softkey

SE

Central power
supply unit

(+5,+12,-12,+24V)

(Logo signal)

LCD illumination on/off

Headset
jack

100 ID
card box

Customer panel illumination

(Logo signal)

Key

Camera

Customer panel
locking snesor

Logo illumination

Audio changeover switch


Rearload only

Complete integration/window frame

12V

Gameport
audio
output

COM 2

COM 1

LPT

Output voltage

Power supply

DVI

VGA

Mouse

Keyboard

System wiring diagram PC2000xe

User guidance
Channel 7

Channel 2

removable
card reject box

Channel 3

Safety
switch

17

18

12V

Power output
switched

V.24 distributor

Power distributor
Heating
fan

EMA cable

Temperature sensor

channel 5

RSI

IDCU

CIM 86

Printing
cassette

Shutter

Safe door
sensor

Operat.
panel

CMD

EDM
or
EPP

with battery

Board

Sensor

MM
module

MM
interface

PIN pad

Image
processing
module

(door 2)

Customer
connection

Safety
switch

Heating
fan

CMD-V4
Controller

channel 4

Thermostat

channel 15

Receipt
printer

contr.

Touchscreen

IDCU
Receipt printer

channel 14

Power connection
(country-specific)

DT

Customer
connection

channel 6

Journal
printer

Sensor
rear door
(door 1)

Softkey

UPS

non-switched

SE ext.
on/off

Special electronics
module (III)

Loudspeaker

channel 9

Power input

Voltage
distributor

SOP
key

Sensor

Power switch

(+5,+12,-12,+24V)

Central power
supply unit

LCD light on/off

Headset
jack

Capacitor

Power output

Key

100 IDcard box

SE

Audio changeover switch

Softkey

Customer panel light


(ready indicator)

Audio
loudspeaker

Camera

Customer panel
locking sensor

Logo illumination

LCD

Fan

Fan

Fan

Audio
output

Gameport

COM 2

COM 1

LPT

Output voltage

Power supply

DVI

VGA

Mous e

Keyboard

System wiring diagram PC2050xe

User guidance
channel 7

channel 2

channel 3

removable
card reject box

SE

Power output Power out put


switched
switched
(powersave)

DT

channel 16
RSI

IDCU Intrusion

channel 11
channel 10

EMA cable

protection facility

Vertical cashout module

channel 5

V.24 distributor
16-channel
Customer
connection

Safety
switch

Alpha keyboard
with EPP

removable
card reject box

Power connection
(country-specific)

Power distributor
CMD-V4
controller

channel 4

Customer
connection

Receipt
printer

Cassette
module

Printing
cassette

Shutter

Safe door
sensor

EDM
or
EPP

with battery

Shutter

Cassette
lock

CCDM

Deposit

Operat.
panel

channel 12

Frontload only

Main
switch

Journal
printer

Capacitor

Barcode
scanner

CIM 86

Passbook / statement /
document scanner SEAC

CMD

Deposit/
CCDM

Receipt printer

IDCU

(door 1)

Board

ASKIM button/
status LED

PIN
keypad

Sensor

MM
module

MM
interface

Softkey

UPS

non-switched

Shutter

IDCU

channel 9

Power input

contr.

Touchscreen

SE ext.
on/off

Frontload
only

Sensor

Power output

Document
scanner
SEAC

Passbook
Statement
printer
Coin dispenser

Sensor
rear door
(door 2)

Rearload
only

Special electronics
module (III)

Loudspeaker

Camera

sensor
ASKIM

anti skimming
base unit

Customer panel
locking sensor

Power switch

Voltage
distributor

(+5,+12,-12,+24V)

Central power
supply unit

LCD light on/off

SOP key/push button

Softkey

Logo

12V

Receiver
board

CD-ROM

Audio output

Headset
jack

100 ID
card box

Customer panel
illumination
(Logo signal)

Logo illumination
(Logo signal)

Logo illumination in
the operating unit
(BBA signal)

LPT 2

FireWire
SCSI

Key

Floppy

Audio changeover switch

User guidance

CCDM
Document scanner
SEAC

COM 2

COM 1

LPT

Output voltage

Power supply

DVI

VGA

Mouse

Keyboard

Audio
loudspeaker

Gameport +
Audio output/input

Floppy
connection

System wiring diagram PC2100xe

channel 7

channel 2

channel 3

Complete integration/window frame

19

20

LCD

Fan

Fan

Fan

Fan

Power output
switched

Power distributor

Channel 16

V.24 distributor
16-channel
RSI

Channel 11

EMA cable

Temperature sensor

Channel 3

Cassette
module

Printing
cassette

Removable card
reject box

Heating
fan

Alpha keyboard
with EPP

Shutter

Shutter

Auxiliary
transport

CCDM

Deposit

Board

Sensor

MM
interface

PIN
pad

Image
processing
module

(Door 2)

Customer
equipment

Safety
switch

Heating
fan

Channel 4

CMD-V4
Controller

EDM
or
EPP

Channel 12

Thermostat

Channel 15

Receipt
printer

Safe door
sensor

Operator
panel

Fan

Channel 14

Power plug
(country-specific)

DT

Channel 6

Journal
printer

CIM 86

Barcode
scanner

Passbook/
statement

CMD

Deposit /
CCDM

User guidance

Relay for ext.


features

Power
distributor

Barcode
scanner

IDCU

IDCU
Receipt printer

Softkey

UPS

(+5,+12,-12,+24V)

unswitched

Capacitor

Power input

contr.

Touchscreen

Channel 9

P ower switch

SE ext.
on/off

Sensor

Power output

Sensor
rear door
(door 1)

Special electronics
module (III)

Loudspeaker

100 ID
card tray

A
C
D
Central power supply
B
B
B

Passbook
Statement
printer

SOP
button

Softkey

SE

LCD backlight on/off

Headphone
jack

Camera

Fan

Customer panel illumination


(ready indicator)

Button

Door of the
operating unit

Logo illumination

12V

USB

USB

Audio
changeover
switch

Fan

FireWire

Audioausgang

Audio
loudspeaker

Lock sensor for


customer panel

Gameport

COM 2

COM 1

LPT

Output voltage

Power supply

DVI

VGA

Mouse

Keyboard

System wiring diagram PC2150xe

Channel 7

Channel 2
Connector (only
CCDM cable)

Channel 5

LCD

Fan

Fan

Fan

V.24 distributor
16 channel
Customer
connection

Fan

Fan

only for
DIP reader

channel 5

channel 6

Power output
switched

EMA cable

Temperature sensor

CIM
86

Cassette
module

Printing
cassette

Shutter

Safe door
sensor

EDM
or
EPP

Shutter

Auxiliary
transport

CCDM

Deposit
unit

Operator
Panel

Sensor

MM
module

MM
interface

PIN
pad

Print

Image
processing
module

Sensor
ASKIM

Basic unit
ASKIM

ASKIM button/
Status LED

Fan

channel 14

RSI

Safety
switch

Heating
fan

IDCU

Forms printer

Cash Media
Dispenser

Deposit unit/
CCDM

Receipt printer

IDCU

Softkey

Power supply
(country-specific)

DT

channel 15

Thermostat

channel 4

CMD-V4
controller

Controller

Touchscreen

Capacitor

Receipt
printer

SE ext.
on/off

removable
card reject box
100 IDKartenbox

Journal
printer

Sensor
rear door
(door 1)

Special electronics
(III)

Loudspeaker

channel 12

UPS

Forms
printer

SOP key/
switch

channel 9

Power input

Central power
supply unit

Voltage
distributor

+5,+12,(-12),+24V

LCD illumination on/off

Headphone
jack

Sensor

Power switch

K ey

Softkey

Power output

unswitched

Audio changeover switch


(with button)

Optical indicators (MEIs)

SE

Audio
loud speaker

Camera

Customer panel Door of


locking sensor operating unit
(door 2)
Fan
Fan

Logo light

USB

USB

12V

FireWire

audio output

Gameport

COM 2

LPT
COM 1

Output voltage

DVI

VGA

Mouse

Keyboard

System wiring diagram PC2250xe

channel 7

channel 2
Connector
(CCDM cable only)

channel 3

Power distributor

21

22

LPT

DVI

12 V

COM 1

COM 2

Gameport

Audio output

Power output

Fan
Channel 6

Logo light

Power output
switched

Power distributor

Heater

Safety
switch

V.24 distributor
16-channel

RSI

Air conditioner

Thermostat

Shutter

Deposit
unit

Shutter

EPP

Fan

Sensor

MM
module

MM
interface

Print

Camera

Right safe
door

Left safe
door

Channel 14

V.24 Video
(camera)

L. Wendland
Version 04 up to fall 2004 without CCDM March 2005

connection

DT Custromer

Relay panel for ext.


features

Channel 9

Heater

Channel 2

Temperature
sensor

Channel 4

Output controller
(CMD-V4)

IDCU

Channel 5

Power plug
Power plug
(country-specific) (country-specific)

Thermostat

Channel 15

Receipt
printer

Contr.

Touch
Screen

Removable
card reject box

Journal
printer

Operator
panel

Statement prt.

Channel 12

UPS

+5,+1 2,(-12),+24V

unswitched

Power distributor

Sensor

CIM
86

(III)

Special electronics

Cash media
dispenser

Deposit unit

IDCU

Media entry indicators (MEIs)

I/O switch

Statement
printer

Loudspeaker
(SE)

Video

Power input

Headph.
jack

Capacitor

Power supply unit

Audio-/headphone switch

Softkey

Power output

Loudspeaker
(Audio)

100 ID
card box

Customer panel

LCD

VGA

Keyboard

Power input

System wiring diagram PC2350xe

Softkey
Channel 7

Channel 3

Facia of ProCash 2xxx(xe)

Facia prepared for upgrade e.g. various slots for account, passbook or cheque
printer above the display and dummy shutter for deposit unit or CCDM
All Media Entry Indicators MEI have the same size
Logo lightning available for all systems. Default for PC2x50(xe) with lightning
tubus and optional for all other ATMs

Logo illumination with CCFL

Special
electronics
module

Logo illumination

+ 24 V DC

23

Central Power Supply Unit II 01750049728


Views
Front view

Description
The central power supply unit II 01750049728 supplies all components that do
not have their own power supply with the required DC voltages.
The central power supply unit II is designed for the voltage range 115 / 240 V
and is automatically set to the mains voltage supplied. However, the voltage
(115 V or 230 V) must be set with a slide switch to define the limiting values for
detection of undervoltage at power input.

24

The central power supply unit II has no main switch and changes automatically
to standby mode when line voltage is applied. In this operating mode, standby
voltages only (- 12 V, + 5.2 V and + 12 V) are supplied.
A data interface controls the on/off functions of the power outputs (switched
voltages of + 5.2 V, + 12 V, and + 25 V).
All outputs are protected against short circuits as well as overvoltage or
undervoltage. In addition, there is protection against overtemperature.
The unit is cooled by an integrated fan.

Safety functions:
Short-circuit
If a short-circuit occurs at the outputs, the central power supply unit II switches
off immediately. It switches on again automatically.

Overvoltage and overtemperature


In a case of overvoltage or overtemperature, the central power supply unit II
switches off immediately and can only be switched on again by switching the
supply voltage off and on again (configuration-dependent: e.g. disconnect
mains plug, press switch on power distributor).

25

Output voltages
Output
1
2
3
4
5
6

Voltage

Tolerance

- 12 V
+ 5.2 V
+ 12 V
+ 5.2 V
+ 25 V
+ 12 V

10 %
3%
10 %
3%
*1)
10 %

Max.
current
0.1 A
0.5 A
0.3 A
4.0 A
*2)

Comment
Standby
Standby
Standby
switched with NEN
switched with NEN
switched with NEN

*1 Max. voltage: + 26.4 V


Min. voltage: + 25 V with a load of 10 A
*2 Connectors A and C:
The max. constant current at pin 2 is 6 A.
The current limit is 8 A.
Connectors B1, B2, B3:
The max. total constant load at connector B1, B2 and B3 is 10 A.
A current of 15 A is permitted for a duration of 10 s every 60 s.
Depending on the specific revision level, the maximum peak current at
plugs B1, B2, B3 varies.
The revision level is specified on the type label.
Revision level 01: The central power supply unit II can supply a
temporary peak current of max. 20 A for 1 ms
(refresh rate 60 s).
Revision level 02: The central power supply unit II can supply a
temporary peak current of max. 23 A for 300 ms
(refresh rate 60 s).

26

The total load on the 25 V output must not exceed 10 A.

Pin assignment

1
2
3
4

Connector B1
Connector B2
Slide switch
Connector B3

5 Power input
6 Connector C
7 Connector A

27

Connector A

Pin
1
2
3
4
5
6
7
8

Assignment
0V
+ 25 V (switched)
NEN
STNANT
NAN
+ 12 V (Standby)
+ 5.2 V (Standby)
- 12 V (Standby)

Type of connector:
AMP-UNIV-MATE-N-LOK 8F

Remarks

Input signal
Input signal
Output signal

Connectors B1, B2, B3

Pin
1
2

Type of connector:
AMP-UNIV-MATE-N-LOK 2F

Assignment
0V
+ 25 V (switched)

Remarks

Connector C

Pin
1
2
3
4
5

28

Assignment
0V
+ 25 V (switched)
+ 5.2 V (switched)
- 12 V (Standby)
+ 12 V (switched)

Type of connector:
AMP-UNIV-MATE-N-LOK 5F

Remarks

Central Power Supply Unit III 01750069162


Views
Front view

Description
The central power supply unit III 01750069162 supplies all components that do
not have their own power supply with the required DC voltages.
The central power supply unit III is designed for the voltage range 115 V /
240 V and is automatically set to the mains voltage supplied. However, the
limiting values for detection of undervoltage at power input must be set to the
input voltage of 115 V or 230 V must be set with a slide switch.
The central power supply unit III has no main switch and changes automatically
to standby mode when line voltage is applied. In this operating mode, standby
voltages only (- 12 V, + 5.2 V and + 12 V) are supplied.

29

There are three open collector input signals (PON, PFC, PDON) and one open
collector output signal (PFN) to control the other outputs (switchable voltages
+ 5.2 V, + 12 V and + 25 V) and the switchable voltage + 24 V at connector D.
If all outputs are to be controlled automatically via the central power supply unit
III, the PON signal has to be set to low (0 V) with the NEN jumper
70702001416 at connector A.
All outputs are protected against short-circuits and overtemperature. The
central power supply unit III also has a temperature-based switch-off function if
overheating does occur.
The unit is cooled by an integrated fan.

Safety functions
Short-circuit
If a short-circuit occurs at the outputs, the central power supply unit III switches
off immediately. It switches on again automatically.

Overvoltage and overtemperature


In case of overvoltage or overtemperature, the central power supply unit III
switches off immediately and can only be switched on again by switching the
supply voltage off and on again (configuration-dependent: e.g. disconnect
power plug, press switch on power distributor).

30

Output voltages
Output

Voltage

Tolerance
10 %

3 %
10 %

3 %

Max.
current
0.3 A
0.5 A
0.4 A
4.0 A

1
2
3
4

- 12 V
+ 5.2 V
+ 12 V
+ 5.2 V

25 V

*1)

12 V

10 %

3.5 A

24 V

10 %

0.1 A

*2)

Comment
Standby
Standby
Standby
Controllable via PON
and PDON
Controllable via PON
and PDON
Controllable via PON
and PDON
Controllable via PON
and PDON

*1) Max. voltage: + 26.4 V


Min. voltage: + 25 V with a load of 10 A
The inrush current through the connected components must not exceed
12 A for 5 ms.
*2) Connectors A and C:
The maximum continuous current at contact 2 (+ 25 V) is 6 A in each
case.
The current limit is 8 A.
Connectors B1, B2, B3:
The max. total constant load at connector B1, B2 and B3 is 10 A.
A current of 15 A is permitted for a duration of 10 s every 60 s.
A peak current of 23 A can be supplied for 300 ms with the same cycle
(60 s).

The total load on the 25 V output must not exceed 10 A.

31

Pin assignment

1
2
3
4

32

Connector D
Connector B1
Connector B2
Slide switch (voltage limit setting)

5
6
7
8

Connector B3
Power input
Connector C
Connector A

Connector A
Connection to the special electronics module
1
Type of connector:
AMP-UNIV-MATE-N-LOK 8F

Pin
1
2
3
4
5
6
7
8

Assignment
0V
+ 25 V
PON
PFC
PFN
+ 12 V
+ 5,2 V
- 12 V

Remarks

Input signal (NEN)


Input signal (STNANT)
Output signal (NAN)

Connectors B1, B2, B3


Connection of components

Pin
1
2

Assignment
0V
+ 25 V

Type of connector:
AMP-UNIV-MATE-N-LOK 2F

Remarks

33

Connector C
Connection of the operator panel

Pin
1
2
3
4
5

Assignment
0V
+ 25 V
+ 5.2 V
- 12 V
+ 12 V

Type of connector:
AMP-UNIV-MATE-N-LOK 5F

Remarks

Connector D
Connection to the special electronics module
1
Type of connector:
Molex-Mini-Fit, 3M

Pin
1
2
3

34

Assignment
0V
+ 24 V
PDON

Remarks

Power Distributor Off Not

Overview power supply I,II,III and CCDM


Mat. No.
*323501000
Central
Power
Pack
CE

Comment

Picture

- 1st Version
- Fan blow cold air into power
supply
- Successor of 1st Version

01750049728
Central Power
Supply
Unit II

01750069162
Central Power
Supply
Unit III

- Increased Power
- Fan blows cold air outside of
the power supply (blowing
direction changed)
- Minimal increased power
+-12V Standby outputs.
Identical parameter to CPSU
II.
- Additional 3 Pin MOLEX
Minifit Plug (switch off power
distributor without switched
PC output power; used only
with new USB special
electronic IV).
- Fan blow cold air outside of
the power supply (same as
CPSU II).

01750056694
Central
power
supply
unit
CCDM

- Increased power.
- Additional connection for
CCDM.

35

Power Distributor 01750004231 / 2365


Power is supplied via a rubber plug. How the power outputs are used depends
on the system configuration.

1 Fan connector
2 Special electronics connector
3 Control connector for ZAC and
power distributor
4 SOP switch connector
5 Door switch connector

6
7
8
9

Rubber socket for power output


Rubber socket for power output
Rubber socket for power input
Voltage selector
Default setting: 230 V
10 ON / OFF switch

36

Technical data
Connectors 1 and 2:

in the basic version with special electronics

These connectors may not be combined in any other way.

Power outputs
Power distributor 01750004231
Connector 6: switched power output for PC connection.
This power output is switched on and off via the special
electronics synchronously with the switchable
+ 25 V voltage of the power supply unit.
Connector 7: unswitched power output for connection of the power
supply unit.
Power distributor 01750002365
Connector 6 and 7:

unswitched power output for connection of the


power supply unit and the PC.

37

Pin assignment
Connector 1: control of customer panel fan
Type of connector:
Dubox, 2 x 3-pin M
2

Pin

Assignment

+ 24 V

GND

3
4
5

LRM (fan response)

6
Connector 2: control of power distributor
Type of connector:
Dubox, 2 x 2-pin M
2

Pin

Assignment

+ 25 V

GND

LRM (fan response)

38

Power Distributor 01750073167


Power is supplied via a rubber plug. Two of the three rubber plug sockets used
to supply the components with line voltage are switched over a relay.
The relays are controlled via the special electronics.
The power distributor has a two-pin on/off switch. The built-in board has a
sensitive fuse (8 A / slow, dimensions: 6.35 x 31.75 mm).

1 ON/OFF switch
2 Power input
3 Power output, not switched

4 Power output, switched


5 Power output, switched
6 Power distributor control

39

Schalter Switch Commutateur

1
2
3

Netzeingang
Power input
Entre du rseau
Netzausgang, ungeschaltet
Power output, non-switched
Sortie du rseau commute
Netzausgang, geschaltet
Power output, switched
Sortie du rseau on

Steckerbelegung Netzverteiler
maximaler Gesamtstrom = 8 A
Connector assignment
Power distributor
whole current maximum = 8 A
Attribution de signaux sur le connecteur
Connecteur de tension
amprage maximum = 8 A

Monitor Monitor Moniteur

If the device has a CRT monitor, the monitor is usually connected to the
switched power output 3 (monitor).

Pin assignment (power distributor control)

Type of connector:
Berg, 6-pin M

2
Pin
1

Name
+ 24 V

+ 24 V (relay control power output 2)

GND

GND

5
6

40

+ 24 V (relay control power output 3) monitor

Power Distributor 0323900000 for ProCash 2xxxxe


Power is supplied via a rubber plug. Two of the three rubber plug sockets used
to supply the components with line voltage are switched over relays.
The relays are controlled via the special electronics.
The power distributor has a two-pin On / Off switch. The built-in board has a
sensitive fuse (8 A / slow, dimensions: 6.35 x 31.75 mm).

1 On / Off switch
2 Power input
3 Unswitched power output

4 Switched power output


5 Switched power output
6 Power distributor control

41

Schalter Switch Commutateur

Netzeingang
Power input
Entre du rseau
Netzausgang, ungeschaltet
Power output, non-switched
Sortie du rseau commute
Netzausgang, geschaltet
Power output, switched
Sortie du rseau on

Steckerbelegung Netzverteiler
maximaler Gesamtstrom = 8 A
Connector assignment
Power distributor
whole current maximum = 8 A
Attribution de signaux sur le connecteur
Connecteur de tension
amprage maximum = 8 A

Netzausgang, geschaltet
Power output, switched
Sortie du rseau on

If the device has a CRT monitor, the monitor is usually connected to the
switched power output 3 (monitor).

Pin assignment
Power distributor control (Berg, 6-pin M)

Connector type:
Berg, 6-pin M

2
PIN

Name

+ 24 V

+ 24 V (relay control power output 2)

GND

GND

5
6

42

+ 24 V (relay control power output 3) monitor

Special Electronics Module III 01750003214


The compact special electronics represents, in addition to the built-in PC, the
central control and monitoring unit of the system and is connected to the PC via
the V.24 interface.
The status messages of the special electronics are evaluated by the software
and the jobs are executed in accordance with the device configuration defined
in the software.
Controls and indicators
Specific operating states of the system can be recognized on the LED display
panel. The yellow LEDs are only significant for the UPS mode of a system with
an uninterruptible power supply.
A key is used to switch the system on and off.
An integrated volume control (e.g. for a built-in loudspeaker) and a monitor
switch are available. Using this switch you can define whether the monitor
should be permanently turned on independent of the software job.
The following functions of the special electronics can be used:

Central ON/OFF switch


Monitoring the central power supply unit
Switching on logo light
Switching on media entry indicators
Switching on LCD backlight
Control of switched power output of power distributor
Volume control for system loudspeakers
Monitoring the operating unit door
Monitoring the closing of the customer panel
SOP switch for setting operator mode
Input / output of relay for external features
Keyboard signals from PIN pad and softkeys

Mode of operation
As soon as the line voltage is applied to the power supply unit, the special
electronics is ready to operate. The logic has 2 operating states.

43

Switched on status
Standby status

Indicator: green LED


Indicator: red LED

In the switched on state of the system, the red LED is alternately switched on
and off each time the pushbutton switch is operated. The lit status of the red
LED is communicated to the program as "switch-off request". The program then
switches the special electronics to standby status via a corresponding job.
Depending on the type of job, the logic is switched off as follows:
Permanent OFF
Momentary OFF (cold start)

Indicator: red LED


Indicator: red LED +
green LED flashes

In standby mode, all individual components of the system are switched off and
the special electronics processes only the signals of the key.
Switch-on characteristics
When the line power is turned on, the last operating state before the line power
was turned off will be restored automatically. If the special electronics is in
standby mode, the ON/OFF key must be pushed. The self-service system is
then powered up with a delay of approx. 6 seconds.
Controlling the power supply
The switchable voltages of the power supply are controlled by the signals NAN,
NEN and STNANT:
NAN: The signal is created by the power supply unit, if the line voltage drops
below 170 V (switch position 230 V) or 85 V (switch position 115 V) for more
than 26 ( 4) ms.
NEN: The + 5 V, + 12 V and + 24 V outputs for the switchable voltage are
controlled with this signal of the special electronics.
UPS operation
During emergency power supply, specific status signals can normally be
queried electronically
(e.g. end of capacity or switch-on status) and control assumed remotely.
The two yellow LEDs can be used as follows:

44

UPS active/power failure


End of capacity

Display: Yellow LED beside the red LED


Display: Yellow LED beside the green LED

45

46

yellow

yellow

Side view, left

Internal
inputs / outputs I

Power distributor

Monitor switch
On / Off

Volume control

Button
On / Off

Power source
Power supply control

LED block

green

red

V.24

Front view

14

Illuminated
arrows

Jumpers

Internal
inputs / outputs II

Customer-specific
inputs / outputs

Side view, right

Right
Left
softkeys

Device views

Pin assignment
Power supply, power supply unit control
Pin
1
2
3
4
5
6
7
8

Signal
+ 24 V
+ 12 V
- 12 V
+5V
GND
NACHECK
NEN
STNANT

Power distributor
Pin
1
2
3
4
5
6

Signal
+ 24 V
+ 24 V, delayed switch-on
GND
Eco power distributor
Logo illumination
Monitor

47

Internal inputs/outputs I
Pin
Signal
1
+ 24 V
2
Door interlock 1
3
+ 24 V
4
Door interlock 2
5
+ 24 V
6
Door interlock 3
7
+ 24 V
8
Control of ready indicator
9
Reserved input
10
Reserved output 1
11
Loudspeaker
12
Reserved output 2
13
Feedback door 1
14
GND
15
Feedback door 2
16
GND
17
Feedback door 3
18
GND
19
Feedback SOP key
20
GND
21
Feedback proximity sensor
22
GND
23
Spare feedback 1
24
+5V
25
Spare feedback 2
26
External On / Off key

48

Customer-specific inputs/outputs
Pin
Signal
1
+5V
2
+5V
3
NC UEMA relay (closed)
4
NO UEMA relay (open)
5
Relay for external features 1
6
Relay for external features 2
7
Relay for external features 3
8
Relay for external features 4
9
Common UEMA relay
10
Response from customer relay 3
11
Response from customer relay 1
12
GND
13
GND
14
+ 24 V
15
+ 24 V
16
+ 24 V
17
Logo illumination control
18
NACHECK
19
STNANT
20
Feedback door 3
21
Response from UPS: Battery nearly empty
22
Response from customer relay 4
23
Response from customer relay 2
24
Response from UPS: Power failure / emergency power
mode
25
GND

49

SE V.24 control
Pin
1
2
3
4
5
6
7
8
9

Signal
RXD
TXD
DTR
GND

CTS

Left softkeys
The softkeys in xe Systems are connected by the PIN/Softkey adaptor to the
pin pad matrix connector of the SEL.
Pin
1
2
3
4
5

Signal
Matrix signal Y0
Matrix signal Y1
Matrix signal Y2
Matrix signal Y3
Matrix signal X2

Right softkeys
The softkeys in xe Systems are connected by the PIN/Softkey adaptor to the
pin pad matrix connector of the SEL.
Pin
1
2
3
4
5

50

Signal
Matrix signal Y0
Matrix signal Y1
Matrix signal Y2
Matrix signal Y3
Matrix signal X3

Indicator control (illuminated arrows)


Pin
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20

Signal
Power source 1
GND
Control output 2
GND
Power source 3
GND
Power source 4
GND
Power source 5
GND
Power source 6
GND
Power source 7
GND
Control output 8
+5V
+ 24 V
+ 24 V
+ 12 V
- 12 V

51

PIN pad matrix


Pin
1
2
3
4
5
6
7
8
9
10
11
12

Signal
Matrix signal Y0
Matrix signal Y1
Matrix signal Y2
Matrix signal Y3
Matrix signal Y4
Matrix signal Y5
Matrix signal Y6
Matrix signal Y7
Matrix signal X0
Matrix signal X1
Matrix signal X2
Matrix signal X3

2 jumpers accessible from the exterior


Pin
1
2
3
4

52

Signal
Mode 1
GND
GND
Mode 2

Internal inputs/outputs II
Pin
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26

Signal
24 V control 1
24 V control 2
24 V control 3
24 V control 4
I2C bus data, output only
I2C bus clock, output only
Remote switch-on
GND
LCD illumination control
GND
Power distributor clock
GND
Fan monitoring
GND
Logo illumination inquiry
GND
LCD illumination query
GND
+5V
+5V
+ 24 V
+ 24 V
+ 12 V
- 12 V
GND

53

Embedded PC4 for Pro Cash 2xxxxe


Overview of PC variants
Part number
01750057359
01750062076
01750070085
01750083096

Description
Intel Pentium IV processor
Intel Celeron processor
Intel Celeron processor
Intel Pentium IV processor

2.0 GHz
1.7 GHz (pre series)
2.0 GHz
2.8 GHz

All PC versions are available without CD Rom for PC 2100xe

Depending on the device configuration the PC can be equipped with


other or additional components (e.g. DVD-ROM drive) or with
components with larger storage capacity (e.g. larger hard disks).
If the PC is replaced, these components must be transferred from the
old to the new PC or ordered individually.

54

Technical data
Pentium IV and Celeron
ATX motherboard
Chip set
Microprocessors
Front side bus
Main memory
DIMM slot
Flash EPROM

Intel 845G
Intel Pentium IV 2.0 GHz 2.8GHz
Intel Celeron
2.0 GHz
133 MHz / 266 MHz
Minimum 256 MB
2 (SDRAM/DDR 133/266)
BIOS update via diskette possible

Interfaces (rear side)

2 x USB

Interfaces (rear side)

2 x serial (9 pin)
1 x parallel (25 pin, EPP, ECP)
1 x keyboard (PS/2)
1 x mouse (PS/2)
2 x USB
1 x CRT
1 x DVI
1 x Game Port
1 x microphone
1 x Line in
1 x Line out / speaker out
1 x LAN

Interfaces (internal)

2 x IDE, primary & secondary


1 x floppy
1 x Wake-on-LAN

Floppy disk drive

3.5", 1.44 MB

Hard disk controller


Hard disk capacity

min. 40 GB, 3.5"

CD-ROM drive
(only for 01750057359)

ATAPI (52-speed)

Slots

5 x PCI
1 x AGP

55

Video
Required memory

Integrated graphics
at least 8 MB

Audio

On-board sound card, 4W amplifier

LAN

On-board LAN (Ethernet)

Electrical ratings
Supply voltage
Line frequency
Max. power dissipation

110 - 120V / 220 - 240V


50 - 60 Hz
200 Watt

Dimensions
Dimensions (W x D x H)

136 x 427 x 404 mm

Compatibility (references)

56

Microsoft operating systems


(DOS, WIN NT/2000/XP)
Linux
OS/2

Rear side

1
2
3
4
5
6
7
8
9

Power output
Power input
Power supply 12 V DC for LCD
LPT1
LAN on board (Ethernet)
COM 2
AGP slot
Line (in)
Microphone

10
11
12
13
14
15
16
17

Line (out)
5 PCI slots
Game port
DVI-D
2 USB interfaces
CRT video
COM 1
Keyboard (top) and mouse
(bottom)

57

Front side

1
2
3
4

58

RESET
LED power (green)
CD-ROM
3.5" floppy disk drive

5
6
7

2 USB interfaces
ON/OFF button
LED HDD (yellow)

ATP195 P4 motherboard 01750057420

1
2
3
4
5
6
7
8
9

COM 2
Wake-on-LAN
Fan 2 (system)
LCD monitor
2 USB interfaces and LAN
CRT monitor
LPT1
COM 1
Keyboard and mouse

10
11
12
13
14
15
16
17
18

CPU socket
Fan 1 (CPU)
Floppy
IDE (secondary)
IDE (primary)
IrDA
USB 2
Fan 1 (system)
USB 1

59

Lithium battery
There is a lithium battery on the motherboard for preserving the date, time and
the CMOS. This battery needs to be changed about every three years.
Danger of explosion if replaced improperly.
It is therefore important to note the following points:
Avoid short circuits.
Never recharge the battery.
Avoid temperatures above 100 C.
Do not try to open the battery by force.
Do not allow the battery to come into contact with water or fire.
Replace the battery only with the same or an equivalent type
recommended by Wincor Nixdorf International GmbH (see chapter
"Appendix", section "Consumables" in the operating manual).
Dispose of used batteries in compliance with national regulations
(observe the manufacturer's specifications, if necessary).

Motherboard change
After changing the motherboard or PC its important to check the
jumper and BIOS settings. Default settings are listed below. If the
software require modification its allowed to change the corresponding
BIOS parameter

60

Position of jumpers

1
2
3

JP 6
JP 7
JP 5

4
5

JP 1
JP 2

61

Jumper settings
Jumper 1:
Front side bus

Auto FSB (1-2)


133 MHz (3-4)
100 MHz (4-5)

Jumper 2:

Reset (2-3)

RTC reset

Normal (1-2)

Jumper 5:
Keyboard power

5 V standby (1-2)
Vcc (2-3)

Jumper 6:

Enabled (1-2)

On-board AC97

Disabled (2-3)

Jumper 7:

Disabled (2-3)

On-board LAN

Enabled (1-2)

bold

62

= default

BIOS SETUP
Bios version: 020925
Standard CMOS features
Date (mm:dd:yy)
Time (hh:mm:ss)
>
>
>
>

IDE Primary Master


IDE Primary Slave
IDE Secondary Master
IDE Secondary Slave

ST380021A
None
SAMSUNG CD-ROM SC-1
None

Drive A
Drive B

1.44M, 3.5 in
None

Video
Halt On

EGA/VGA
All, But Keyboard

63

Advanced BIOS features

64

Virus Warning
CPU L1 & L2 Cache
Quick Power On Self Test
First Boot Device
Second Boot Device
Third Boot Device
Boot Other Device
Swap Floppy Drive
Boot Up Floppy Seek
Boot Up NumLock Status
Gate A20 Option
Typematic Rate Setting

Disabled
Enabled
Enabled
Floppy
CDROM
HDD-0
Enabled
Disabled
Disabled
On
Fast
Disabled

Security Option
APIC Mode

Setup
Enabled

OS Select For DRAM > 64 MB


Report No FDD For WIN 95
Full Screen LOGO Show
Small Logo (EPA) Show

Non-OS2
No
Enabled
Enabled

Advanced Chipset features


DRAM Timing Selectable

By SPD

Turbo Mode
Command Pre Clock
Memory Frequency For
System BIOS Cacheable
Video BIOS Cacheable
Memory Hole At 15M-16M
Delayed Transaction
Delay Prior to Thermal
AGP Aperture Size (MB)

Disabled
Auto
Auto
Enabled
Disabled
Disabled
Enabled
16 Min
64

On Chip VGA
On-Chip Frame Buffer Size

Enabled
8 MB

65

Integrated peripherals

66

On-Chip Primary PCI IDE


IDE Primary Master PIO
IDE Primary Slave PIO
IDE Primary Master UDMA
IDE Primary Slave UDMA
On Chip Secondary PCI IDE
IDE Secondary Master PIO
IDE Secondary Slave PIO
IDE Secondary Master UDMA
IDE Secondary Slave UDMA
USB Controller
USB 2.0 Controller
USB Keyboard Support
AC97 Audio
AC97 Modem
Init Display First
Onboard PCI Audio
IDE HDD Block Mode
POWER ON Function

Enabled
Auto
Auto
Auto
Auto
Enabled
Auto
Auto
Auto
Auto
Enabled
Enabled
Enabled
Auto
Disabled
PCI Slot
Enabled
Disabled
BUTTON ONLY

Onboard FDC Controller


Onboard Serial Port 1
Onboard Serial Port 2
UART Mode Select
Onboard Parallel Port
Parallel Port Mode

Enabled
3F8/IRQ4
2F8/IRQ3
Standard
378/IRQ7
Standard (ECP if statement printer is
connected)

PWRON After PWR-Fail


Game Port Address
Midi Port Address

On
200
Disabled

Power Management Setup


ACPI function
ACPI Suspend Type

Disabled
S1(POS)

Power Management
Video Off Method
Video Off In Suspend
Suspend Type
Modem use IRQ
Suspend Mode
HDD Power Down
Soft-Off by PWR-BTTN
Wake-Up by PCI card
Power On by Ring
Wake Up On LAN

User Define
Blank Screen
No
Stop Grant
3
Disabled
Disabled
Instant-Off
Enabled
Disabled
Enabled

Resume by Alarm

Disabled

Primary IDE 0
Primary IDE 1
Secondary IDE 0
Secondary IDE 1
FDD, COM, LPT Port
PCI PIRQ(A-D)#

Disabled
Disabled
Disabled
Disabled
Disabled
Disabled

67

PNP/PCI configurations
Reset Configuration Data

Disabled

Resources Controlled By

Auto(ESCD)

PCI/VGA Palette Snoop

Disabled

PC Health Status
Shutdown Temperature

68

60C/140F

Embedded Compact PC P4 / C4
i

Depending on the device configuration the PC can be equipped with


other or additional components (e.g. DVD-ROM drive) or with
components with larger storage capacity (e.g. larger hard disks).
If the PC is replaced, these components must be transferred from the
old to the new PC or ordered individually.

Overview of PC variants
Part number
01750075723
01750075724

Description
Embedded compact C4-2000
Embedded compact P4-2000

69

Technical data
Pentium IV and Celeron
ATX motherboard
Chip set:
Microprocessors:
Front side bus:
Main memory:
DIMM slot:

Flash EPROM:

Intel 845GV
Intel Pentium 4 2.0 GHz
Intel Celeron
2.0 GHz
400 / 533 MHz
256 MB, max. 2 GB; Non-ECC; 3.3 V
2x DDR DIMM socket (184-pin) DDR
SDRAM technology, unbuffered,
DDR200/266
BIOS update via diskette possible

Interfaces (front)

2 x USB

Interfaces (rear)

2 x serial (9-pin)
1 x parallel (25-pin, EPP, ECP)
1 x keyboard (PS/2)
1 x mouse (PS/2)
4 x USB
1 x CRT
1 x DVI-D
1 x Game Port
1 x microphone
1 x Line in
1 x Line out / speaker out
1 x LAN

Interfaces (internal)

2 x IDE, primary & secondary


1 x floppy
1 x Wake-on-LAN

Floppy disk drive

70

3.5", 1.44 MB Slim-line

Hard disk controller


Hard disk capacity:

Optical drive

min. 40 GB, 2.5"


80 GB, 2.5", (01750087691) *
CD-ROM drive ATAPI
CD-ROM drive ATAPI
(01750057423) *

Slots

4 x PCI

Video:
Required memory:

Integrated graphics
Video memory shared 8 - 64 MB

Audio:

On-board sound card,


4 W amplifier

LAN:

On-Board 10/100 Mbit/sec Ethernet


(RJ 45)

Electrical ratings
Line voltage:
Line frequency:
Max. power dissipation:

110 - 120V / 220 - 240V


50 - 60 Hz
200 Watt

Dimensions
Dimensions (H x W x D):
Compatibility (references)

130 x 385 x 260 mm


Microsoft operating systems
(DOS, WIN NT/2000/XP)
Linux
OS/2

71

Front side

1
2
3
4

72

CD-ROM
3.5" floppy disk drive
Two USB ports
ON/OFF button

5 LED power (green)


6 LED HDD (yellow)
7 RESET button

Rear side

Power output
Power input
Mouse
LPT1
Voltage output + 12 V DC
LAN on board (Ethernet)
COM 2
Port for COM 5 (MUX 3)
and COM 6 (MUX 4) (optional)
9 Two USB interfaces
10 Line (out)
11 Microphone
1
2
3
4
5
6
7
8

12 Line (in)
13 Three PCI slots
14 Slot provided for
COM add-on card
(COM 3 (MUX 1), COM 4
(MUX 2))
15 Game port
16 DVI-D port
17 Two USB interfaces
18 CRT video
19 COM 1
20 Keyboard

73

P195+ Motherboard (ICFT) 01750079126

1
2
3
4
5
6
7
8
9

74

Fan 2 (system)
COM 2
LCD monitor
Two USB interfaces and LAN
CRT monitor
LPT1
COM 1
Keyboard and mouse
CPU socket

10 Fan 1 (CPU)
11 Jumper switching
Standard CPU -> Mobile CPU
12 Floppy
13 IDE (secondary)
14 IDE (primary)
15 USB 2
16 Fan 1 (system)
17 USB 1

Lithium battery
There is a lithium battery on the motherboard for preserving the date, time and
the CMOS. This battery needs to be changed about every three years.
Danger of explosion if replaced improperly.
It is therefore important to note the following points:
Avoid short circuits.
Never recharge the battery.
Avoid temperatures above 100 C.
Do not try to open the battery by force.
Do not allow the battery to come into contact with water or fire.

Replace the battery only with the same or an equivalent type


recommended by Wincor Nixdorf International GmbH (see chapter
"Appendix", section "Consumables" in the operating manual).
Dispose of used batteries in compliance with national regulations
(observe the manufacturer's specifications, if necessary).

75

Position of jumpers

1
2
3
4

76

JP 6
JP 12 / 13
JP 5
JP 20

5 JP 1
6 JP 2
7 JP 14

Jumper settings
Jumper 1

FSB Auto Select (1-2)


133 MHz (3-4)

Front side bus

100 MHz (4-5)

Jumper 2
RTC reset

Jumper 5
Keyboard power

Jumper 6
On-Board AC97

Jumper 12
Jumper 13
Audio Amplifier
(left and right channel)

Jumper 14

Normal (1-2)
Reset (2-3)

5 V standby (1-2)
VCC (2-3)

Enabled (1-2)
Disabled (2-3)

Enabled (1-2)

Disabled (2-3)

Signal to AC97

Route PC speaker

Jumper 20

Standard-CPU (1-2)
Mobile-CPU (2-3)

bold = default

77

BIOS-Setup
The different system-specific BIOS settings are listed in the hardware
configuration on diskette or CD-ROM which is supplied with every
system.
BIOS version: WN EP4-M VER2.10 (2K041117)

Standard CMOS features


Date (mm:dd:yy)
Time (hh:mm:ss)
>
>
>
>

78

IDE Primary Master


IDE Primary Slave
IDE Secondary Master
IDE Secondary Slave

Auto
Auto
Auto
Auto

Drive A
Drive B

1.44M, 3.5 in.


None

Video
Halt On

EGA/VGA
All , But Keyboard

Advanced BIOS features


Virus Warning
CPU L1 & L2 Cache
P4-M CPU Speed
Quick Power On Self Test
First Boot Device
Second Boot Device
Third Boot Device
Boot Other Device
Swap Floppy Drive
Boot Up Floppy Seek
Boot Up NumLock Status
Gate A20 Option
Typematic Rate Setting

Disabled
Enabled
High
Enabled
Floppy
CDROM
HDD-0
Enabled
Disabled
Disabled
On
Fast
Disabled

Security Option
APIC Mode
MPS Version Control for OS
OS Select For DRAM > 64 MB
Report No FDD For WIN 95
Full Screen LOGO Show
Small Logo (EPA) Show

Setup
Enabled
1.4
Non-OS2
No
Enabled
Enabled

79

Advanced chipset features

80

DRAM Timing Selectable

By SPD

Command Pre Clock


Memory Frequency For
System BIOS Cacheable
Video BIOS Cacheable
Memory Hole At 15M-16M
Delayed Transaction
Delay Prior to Thermal
AGP Aperture Size (MB)

Auto
Auto
Enabled
Disabled
Disabled
Disabled
16 Min
64

On Chip VGA
On-Chip Frame Buffer Size

Enabled
8 MB

Integrated peripherals
On-Chip Primary PCI IDE
IDE Primary Master PIO
IDE Primary Slave PIO
IDE Primary Master UDMA
IDE Primary Slave UDMA
On Chip Secondary PCI IDE
IDE Secondary Master PIO
IDE Secondary Slave PIO
IDE Secondary Master UDMA
IDE Secondary Slave UDMA
USB Controller
USB 2.0 Controller
USB Keyboard Support
AC97 Audio
AC97 Modem
Init Display First
Onboard PCI LAN
AC97 Audio AMP
IDE HDD Block Mode
POWER ON Function

Enabled
Auto
Auto
Auto
Auto
Enabled
Auto
Auto
Auto
Auto
Enabled
Enabled
Enabled
Auto
Disabled
Onboard
Disabled
Disabled
Disabled
BUTTON ONLY

Onboard FDC Controller


Onboard Serial Port 1
Onboard Serial Port 2
UART Mode Select
Onboard Parallel Port
Parallel Port Mode

Enabled
3F8/IRQ4
2F8/IRQ3
Standard
378/IRQ7
ECP

PWRON After PWR-Fail


Game Port Adress
Midi Port Address

On
200
Disabled

81

Power management setup

82

ACPI function
ACPI Suspend Type

Disabled
S1(POS)

Power Management
Video Off Method
Video Off In Suspend
Suspend Type
Modem use IRQ
Suspend Mode
HDD Power Down
Soft-Off by PWR-BTTN
Wake-Up by PCI card
Power On by Ring
Wake Up On LAN

User Define
Blank Screen
No
Stop Grant
3
Disabled
Disabled
Instant-Off
Enabled
Disabled
Enabled

Resume by Alarm

Disabled

Primary IDE 0
Primary IDE 1
Secondary IDE 0
Secondary IDE 1
FDD, COM, LPT Port
PCI PIRQ(A-D)#

Disabled
Disabled
Disabled
Disabled
Disabled
Disabled

PNP/PCI configurations
Reset Configuration Data

Disabled

Resources Controlled By

Auto(ESCD)

PCI/VGA Palette Snoop

Disabled

Frequency/voltage control
i

The following settings are factory defaults and may not be changed.

Auto Detect PCI Clk


Spread Spectrum
Linear Spread Model
Linear Spread Base
Linear Spread Range
CPU Clock

Enabled
Enabled
11
11
1
100 MHz

83

16-Port Multiport Card 01750034037 for ProCash


2xxx(xe)
With this PCI multiport card (manufacturer: Impact, series: Fit Win) the number
of COM interfaces on the system unit is increased by another sixteen.
The multiport card assigns addresses and IRQs according to the Plug & Play
specification.

1 78-pin D-SUB male connector


There are no jumpers.
To operate the multiport card drivers are required. They are supplied on a
diskette shipped with the device or can be found in the intranet.

84

8-Port Multiport Card 01750034038 for ProCash


1500xe.
With this PCI multiport card (manufacturer: Impact, series: Fit Win) the number
of COM interfaces on the system unit is increased by another eight.
The multiport card assigns addresses and IRQs according to the Plug & Play
specification.

1 78-pin D-SUB male connector


There are no jumpers.
To operate the multiport card drivers are required. They are supplied on a
diskette shipped with the device or can be found in the intranet.

85

4-Port Multiport Card 01750037518 for


ProCash 1500xe.
With this PCI multiport card (manufacturer: Impact, series: Fit Win) the number
of COM interfaces on the system unit is increased by another four.
The multiport card assigns addresses and IRQs according to the Plug & Play
specification.

1 9-pin D-SUB female connector

2 37-pin D-SUB male connector

There are no jumpers.


To operate the multiport card drivers are required. They are supplied on a
diskette shipped with the device or can be found in the intranet.

86

Card Reader CHD V2x.


Part number
01750049626
01750076277
01750076411
01750078148

Card reader
Standard with V.24 connection
ACT version with V.24 connection
Standard with USB connection
ACT version with USB connection

The card reader can process magnetic cards as well as chip cards.
The firmware can be loaded, if necessary, via the serial interface or via the
USB interface.
The card reader also features a I/O port which can be used, for example, to
control LEDs (stand-alone version) or to connect an external pushbutton
By pressing the pushbutton, which can be connected externally, cards that
have been left inside the device can be removed.

87

The card reader comes ready for use of a Security Access Module (SAM). The
device has an internal card socket that holds the SAM ID-000 format chip card
The SAM module can be used to implement encryption and decryption
standards by means of a crypto processor.
The selection of the ID-000 chip card is customer-specific and depends on the
possibilities of the application software used.
The ACT version also has a feature that arrests an ID card if the system
software detects a certain type of manipulation. E.g. Lebanese Loop. The ID
card arrest is triggered by the software. The card can only be released again
manually.
After removal of the arrested ID card, the system can only be operated with card
reader CHD V2x, but the card arrest function is no longer guaranteed.
Card reader CHD V2x must therefore be replaced after ID card arrest.

88

Device views
Overall view
Standard

1
2
3
4

Retaining bracket for MM sensor


Wheel for transporting card manually
Socket for SAM module
Card insertion slot

89

ACT version

1
2
3
4
5

90

Retaining bracket for MM sensor (only for Germany)


Wheel for transporting card manually
Socket for SAM module
Lever to release an arrested ID card
Card insertion slot

Front view

1 Shutter
2 Lever for moving the shutter manually

91

Rear view
V.24 version

1 I/O port
2 V.24 data interface
3 Power supply

92

USB version

1 USB data interface


2 I/O port
3 Power supply

93

Device version used


WN part number

Manufacturers
name

Tracks

Chip
card

Comment

01750049626

V2XF-11JL-W01

T1 R/W

Yes

Standard
version
V.24 connection

Yes

ACT version
V.24 connection

Yes

Standard
version
USB connection

Yes

ACT version
with USB
connection

01750076277

01750076411

01750078148

T2 R/W
T3 R/W
V2XF-11JI-W31 T1 R/W
T2 R/W
T3 R/W
V2XU-11JL-W51 T1 R/W
T2 R/W
T3 R/W
V2XU-11JI-W81 T1 R/W
T2 R/W
T3 R/W

The firmware modules are to be found on the training CD.


The current versions are also provided in the intranet / extranet.
Name of corresponding firmware files:
V2X_B00.bin
V2X_C00.bin

Basic module magnetic card


Basic module chip card

V2X_C05.bin

Chip card module EMV

V2X_C06.bin

Chip card module ZKA

V2X_C08.bin

Moneo cards France

V2X_S00.bin

Basic module SAM

94

for standard applications

for optional
SAM applications

Due to a symmetric arrangement of the card insertion slot the card reader can
be installed in standard position or turned around by 180.
As in former devices, functions such as detection of the card width, magnetic
track detection and shutter in the card transport route are also available.
To ensure that in case of a power failure the current function is terminated
properly, a capacitor can be built in the system as an option. The reaction to
power failures, however, can also be determined by the application.
The card reader has an internal memory for statistical data. This data can be
saved to a log file with KDIAG.
Any errors that have occurred are also saved. The errors can be read out with
KDIAG

95

Position of components.
SW1 SW3
SH

SW2

S1

MM

SL3

SL1

Abbreviation
S1 - S4
SW1
SW2
SW3
SW4
SH
SL1
SL2
SL3

SW4
S2

M1

S3
SL2

Head

Meaning
Sensors for card position
Sensor for pre-recognition of magnetic track
Sensor for card width
Sensor to detect position of shutter blade
Sensor to detect IC contact completely down
Shutter
Solenoid which opens the shutter blade
Solenoid which pulls IC contact down
Magnet to trigger card arrest
(ACT version only)
M1 Motor
MM MM / CIM sensor (only Germany)
Head Magnetic head

96

S4

Technical data
Operating voltage

24 V

Current consumption

max. 2.0 A (during operation)


500 mA (standby)

Temperature range

5 to 55 C in operation

Interface

V.24 or USB

Line speed

1200 bps, 2400 bps, 4800 bps, 9600 bps,


19200 bps, 38400 bps (factory setting)
(automatic detection*)

Data bits

Parity

even

Stop bits

Number of chip card


sockets
ID-000 for SAM

Lifetime

2,000,000 passes or 6 years


(Chip card contact block: 500,000 contacts)
One pass includes transporting the card forwards
and back.
The number of passes depends on the system.
One transaction may consist of several passes
plus error correction.

Dimensions (H x W x L)

95 x 108 x 214.2 mm

Weight

2.0 kg

* Automatic baud rate recognition is only active after switch-on.

97

Removing a jammed card (ACT version only)


i

The following description of how to remove a jammed card only


applies to an ACT card reader.

Press lever (1) as far as possible in the direction shown by the arrow.
Then press lever (2) as far as possible in the direction shown by the arrow.
Move the ID card by turning the manual card transport knob (3) so that it
can be removed from the card slot.
Remove the ID card (4).

98

If an ID card jams, card reader CHD V2x must be replaced

Cleaning and test utilities


The following cards should be used for maintenance and service purposes:
Test utilities
Hybrid test card:

01750066226
(replaces type 01750000093)

Cleaning utilities
Cleaning brush for MM / CIM 86 sensor:
Sensor cleaning card:
Wincor Nixdorf ELIX wet cleaning card:

01750012317
in preparation
01750016388

Cleaning card CHD Austria


(pre-saturated cleaning card):

01750057227

99

DIP Hybrid Reader ICM 300 01750041226

Functions
Reading of tracks 1, 2 and 3 of the magnetic stripe
Reading and writing during chip processing
Magnetic stripe
The card tracks can only be evaluated while the card is manually inserted or
pulled out. The application software determines if reading takes place when the
card is inserted or pulled out or in both instances.
Chip processing
When chip processing is activated, the card is locked inside the module by a
pin to prevent that the card is removed during processing.

100

LED
In the front of the card insertion there is an LED panel.
When voltage is turned on, the LED starts blinking green until the software is
activated.
The application software can be used to determine the color (red, green or
orange) as well as the type of display (off, permanent light, flashing frequency)
and what the individual displays mean.
You will find the error codes in the Programmer's Guide for the user software.
Mounting position
The DIP hybrid reader can be built into systems horizontally or vertically.
If it is built in horizontally make sure that the ID card's magnetic stripe faces
down. This ensures that foreign objects (coins, for example) can fall directly
through the insertion slot into the device.

Block diagram
1

1
2
3
4

Locking pin
Magnetic head
Front sensor
ID card

5 End sensor
6 Chip contact station
7 Slide

101

Function elements
Rear view

1 Connector for optional emergency capacitor


2 Socket for optional SAM (security access module, chip card in ID-000
format)
3 V.24 connector and power supply

102

Top view

1 Recess for removing foreign objects


2 Chip contact station
3 Card slide for end sensor activation and for making contact
with the chip card

103

Side view

1 Front sensor

104

Technical data
Approved magnetic cards
Approved IC cards

Memory Card Read / Write


Weight
Speed of card movement
DC power supply
Current consumption:

according to ISO / IEC 7810, 7811, 7813


ISO / IEC 7816 / 1-3
EMV 96 Ver 3.1.1
(EMV = Europay, Mastercard, Visa)
SLE 4432, SLE 4442
170 g
10 cm/s to 100 cm/s
+ 12 V + 10 %
150 mA
400 mA
700 mA for 2 ms

Climatic requirements

Temperature

Operation
Storage

+ 5 C to + 45 C
- 20 C to + 70 C

Humidity
(relative
humidity)
10 % to 95 %
10 % to 95 %

105

Maintenance and service


The following cards should be used for maintenance and service purposes:
Test utilities
Hybrid test card:

01750066226
(replaces type 01750000093)

Cleaning utilities
Wincor Nixdorf ELIX wet cleaning card:

106

01750016388

Softkeys
Description

1 User side of softkeys


2 Rear side of softkeys

107

WN part number

Name

For
monitor
size

Remarks

01750057215

Softkey set 12.1" Barcl.


NDC C H.K.-GPO
Softkey set 12.1" Std. C
Brai. H.K. GPO
Softkey set 12.1" DDC
C Brai. H.K. GPO
Softkey set 12.1" Std. C
H.K. GPO
Softkey set 12.1" DDC
C H.K. GPO
Softkey set 12.1" NDC
C Std. H.K. GPO
Softkey set 12.1" NDC
C Std. Brai.H.K.GPO
Softkey set Span Monte
NDC C Brai.12.1"
Softkey set 12.1"
NDC_C 64.5 - 33

12.1

Customer-specific
version

01750059611
01750059634
01750059753
01750059754
01750059755
01750059756
01750047155
01750074503

12.1
12.1

Customer-specific
version

12.1
12.1
12.1
12.1
12.1

Customer-specific
version

12.1

The softkeys are used for menu-based mask input on the monitor and are
located on the right and left of the monitor.
The softkey dimensions depend on the monitor used. The position of the keys
and the distance between them depend on the emulation or the software which
runs on the system. In the course of time three standards have been
established: WN Standard, NDC and DDC. All three versions are available with
Braille as an option.
Spare softkeys are delivered in pairs and the softkeys should always be
replaced in pairs, too. In the case of older versions the softkeys can be ordered
separately for the left and for the right side. Make sure then that the softkeys for
both sides are delivered

108

EPP V5
Supplier: Thales e-Transactions GmbH

1 PIN pad
2 EPP module on the rear side of the PIN pad
The EPP module is available in many country or customer specific versions.
There is a large and constantly growing variety of versions as it is possible to
choose the material (plastic or stainless steel) of the base module, the keys
and keyboard labeling (language or customer requirements).
It is therefore impossible to list the part numbers.
GPO = glass pearled surface. This feature prevents fingerprints on the buttons.

109

Overviev EPP versions


DES

3-DES

RSA

SAM
RKL
Plug-In

Last
Call

No

3Q2004

EPP V4+ X
DS5240

Max.
No
4096 Bit

3DES or 1Q2005
RSA (PKI)

EPP V5
ARM 7

Max.
4
4096 Bit

3DES or N/A
RSA (PKI)

EPP V4
DS5002

3DES

PKI = Public Key Infrastructure


DES = Data Encryption Standard
RSA = Crytic Algorithm by Rivest-Shamir-Adleman

110

USB
interface

Description
The EPP module contains the following functional elements:
Keyboard with numeric pad (0 to 9 and two special keys) for entering the
PIN and 4 function keys,
keyboard logic including extensive security circuit components for software
protection and the protection of the loadable cryptographic keys used in
case of tampering with the housing and the electronics,
security module for secure encryption and decryption of the transmitted
information,
socket for optional SAM modules.
The keys for entering the PIN, the keyboard logic and the security module are
accommodated in a tamperproof housing.
A built-in battery prevents the loss of the stored keys and data after the system
is switched off.
In addition to the serial V.24 (RS232) port the EPP module also features a USB
port. The USB port is located behind the service cover.
The EPP V5 has a multitasking operating system which allows to distinguish
between the basic FW and additional security modules.
The basic FW controls communication at the interface and enables reading out
the error statistics. Depending on which security functions are desired the
security modules and cryptographic keys are loaded.

111

1 Reset button
2 Screws for housing cover
3 Service cover

112

4 Battery label
5 Housing cover
6 V.24 (RS232) connector

Service cover open

Socket 1 for SAM module


Socket 2 for SAM module
Opening 1 for USB cable
Jumper
V.24 (RS232) / USB
5 Opening 2 for USB cable

1
2
3
4

6 USB port
7 Configuration notes
V.24 (RS232) / USB
8 Socket 4 for SAM module
9 Socket 3 for SAM module

113

Port configuration (V.24 / USB)


The port to be used is selected with a jumper beneath the sliding cover.

The manufacturer configures the EPP module for connection to the


V.24 port. If the USB port is required, the jumper has to be inserted in
a different position in accordance with the information given on the
board (see the "Service cover open" illustration).
The operating mode may only to be changed in a switched off state,
i.e. when the cable has been detached.
Only one cable may be connected.
Simultaneous operation of the two ports (V.24 and USB) is not
permitted and can lead to electrical defects.

V.24 mode
The basic software automatically sets the baud rate to 38,400 bits/s or 19,200
bits/s.
The EPP module is supplied with power via the connector of the V.24 port (see
the "Pin assignment" section).

USB mode
The basic CSC W32 software supports the USB port from version 2.0/40 on.
In USB mode, the EPP module is supplied with power via the USB port.
If the cable opening (1) is used to
connect the cable, the cable must be
prevented from being pulled out with a
cable tie (2) on the inside.

114

Reset button
The EPP module features a Reset button accessible from outside which
enables you to delete all security-relevant information. If the Reset button is
pressed, all cryptographic keys and the FW security modules are reset in the
EPP module.
The EPP module will no longer work after the Reset button has been
pressed and has to be returned for repair.
Pressing the button
Insert a long pointed object through
the opening (1) of the housing cover
and press the button for three
seconds at least.

When a system is disassembled the stored cryptographic keys should


be deleted for security reasons. This responsibility lies with the party
operating the system.
If no software solution is available, this can also be accomplished via
the external Reset button. The engineer should do this only upon
consulting with the customer.

115

Smartcard interfaces
To integrate additional functions (such as extra keys for ID card procedures),
the EPP module features four sockets for SAM modules on smartcards in ID000 format.
Inserting a smartcard
Push the metal lock in the direction of
the arrow and raise the cover.

Insert the card in the cover with the


straight edge at the front so that the
contacts are facing down.
Close and lock the cover.

116

Replacing the EPP in the event of an error


Check general functioning.
Check that the loaded keys and associated firmware modules are valid.
Check the error memory.
The EPP V5 has an error memory. This memory is used to store error
codes triggered by the security sensors. The error codes can be shown in
plain text with a suitable test program (such as KDIAG).

Detach the defective EPP module, remove any customer-specific


smartcards from the defective EPP module, and insert the smartcards in the
new EPP module. Pay attention to the card positions.
Before installation, check the position of the jumper (V.24 / USB) and, if
necessary, adjust it to the system's interfacing.
After replacing the unit, arrange for initialization and reloading of the keys.
This is done by application programs.

117

Maintenance work
The EPP module can be tested and settings can be made by means of the
KDIAG test program.
If during this test the EPP module finds that the battery voltage drops below a
defined threshold value a message is displayed automatically.
The Application can also query the battery status depending on the registry
entry CSCEDM: EPP_REQUEST_BATTERY generating a warning in the error
log file: EDM-FRM Battery Empty.
In this case replace the EPP as a preventive measure.

Battery check
i

Battery life is at least 5 years.


The date of the battery change is noted on the rear of the EPP module
(see the following illustration).
The date of manufacture (1) of the
EPP module, or the date on which the
battery was inserted by the
manufacturer, is stated on the
manufacturer's nameplate.
The 'Date of Battery Change' label (2)
shows when the battery was last
replaced.

If battery life has expired perform a test with the KDIAG test program.

Replacing the battery


For battery replacement the EPP V5 must be sent to the repair center in charge .

118

12.1 LCD Box DVI 01750064487


12.1 LCD Box DVI 01750092357
The digitally controllable LCD box with DVI-D interface features an autoscaling
interface board for VGA, SVGA and XGA resolutions.
The image features are also set automatically under analog control. Where
necessary, the contrast and brightness can be set via the graphics driver. An
OSD panel is not required.
The backlight can be switched off.
As an option for outdoor ATMs like ProCash2050xe and ProCash2150xe, the
fan box 01750065621 can be mounted on the LCD box.

119

Connections
i

1
2

120

The connectors are located at the rear of the LCD box.

Power supply connection (+ 12 V) and backlight on / off


DVI-D connector

LCD Wiring diagram 12.1


24 V

TFT flat panel LCD (12.1")

PC

Fan box (optional)


VGA

Motherboard
DVI-D

DVI-D cable

DVI-D

+12V

DVI interface board


autoscaling
Inverter for
backlight

Backlight on / off
(special electronics)

DVI-D cable (length depends on the type of ATM)


Signal
2.3 m
3.2 m
5.2 m

Remarks
not included in delivery
not included in delivery
not included in delivery

Part number
01750058006
01750058007
01750058008

121

Technical data
General
Dimensions:
Width:
Height:
Depth:

326 mm
224 mm
38 mm
1900 g

Weight:
Operation:
Temperature:
Humidity:

0 to + 50 C
10 to 90 % r.h.

Storage:
Temperature:
Humidity:

- 20 to + 60 C
10 to 90 % r.h.

LCD
Screen diagonal:

31 cm (12.1")

Pixel:

800 x 600 (native resolution)

Resolution:
VGA:
SVGA:
XGA:
Screen surface:

122

640 X 480
800 x 600
1024 x 768
Anti-reflection layer

15" LCD Box DVI 01750060091


15'' LCD Box DVI 01750084538
The digitally controllable LCD box with DVI-D interface features an autoscaling
interface board for VGA, SVGA and XGA resolutions.
The image features are also set automatically under analog control. Where
necessary, the contrast and brightness can be set via the graphics driver. An
OSD panel is not required.
The backlight can be switched off.

123

Connections
i

1
2

124

The connectors are located at the rear of the LCD box.

Power supply connection (+ 12 V) and backlight on / off


DVI-D connector

LCD Wiring diagram 15


Circuit diagram Pentium IV Embedded PC

TFT Flat Panel LCD (15")

Pentium IV Embedded PC

VGA

Motherboard
DVI-D

DVI-D cable

DVI-I

+12V

DVI interface board


autoscaling
Inverter for
backlight

Backlight on / off
(special electronics module)

DVI-D cable (length depends on the type of ATM)


Signal
2.3 m
3.2 m
5.2 m

Remarks
not included in delivery
not included in delivery
not included in delivery

Part number
01750058006
01750058007
01750058008

125

Technical data
General
Dimensions:
Width:
Height:
Depth:

372 mm
274 mm
41 mm

Weight:

2920 g

Operation:
Temperature:
Humidity:

0 to + 50 C
10 to 90 % r.h.

Storage:
Temperature:
Humidity:
Electrical data:
Power supply:
Current consumption:

- 20 to + 60 C
10 to 90 % r.h.
12 V DC
1.7 A (typical)

LCD
Screen diagonal:

15

Pixel:

1024 x 768 (native resolution)

Resolution:
VGA:
SVGA:
XGA:
Screen surface:

126

640 X 480
800 x 600
1024 x 768
Anti-reflection layer

Touchscreen for LCD Monitor


Part number:
01750035994 without LCF for 15" LCD monitor (touch pane only)
01750032690 with LCF for 15" LCD monitor (touch pane only)
01750032662 without LCF for 12.1" LCD monitor (touch pane only)
01750035992 with LCF for 12.1" LCD monitor (touch pane only)
01750032691 Touch controller with 0.45 m cable
01750067504 Touch controller EXII V24 with 0.5 m cable

Touch controller 01750032691 is 100% replacement compatible with


touch controller 01750067504.

The touch panel must have ground contact with the chassis via the
green wire leaving the connector. If it does not, the ground contact
must be retrofitted.

Operation
The touch system employs the analog-capacitive technology; it consists of a
glass plate with a fused-on transparent conductive thin film coating. An
additional glass coating protects the sensor. Thin electrodes are arranged
along the edges which create a uniform low voltage AC field over the
conducting layer.
When touching the monitor surface with the finger, the capacitive coupling with
the electric field causes a brief electrical current flow to the point of contact.
The electrical current from each point of contact is proportional to the distance
of the finger to the edges. The controller measures this ratio, on the basis of
which it determines the point of contact and signals its position via the interface
to the PC.

Calibration
Calibration is possible with KDIAG or a special Windows software.

127

LED display on the touch controller


The controller has an LED indicator which enables a visual check of the ready
status and operability.

1
1 Touch controller

2
2 LED touch controller

The LED is lit as soon as the controller is provided with voltage. After receiving
a valid command, the LED becomes weaker. A touch of the sensor is indicated
by a brightly shining LED. The LED flashes if the power-on self-test reveals a
problem.
Error
RAM error
ROM error
A / D error
EEPROM error
Analog error

Flashing frequency within 10 seconds


1
2
3
4
5

If one of these errors appears, the controller is faulty and has to be replaced.

128

Receipt Printer TP07 / NP07


This chapter describes the following model of the thermal receipt printer TP07
and the matrix receipt printer NP07:
Part number
01750063915

01750057987

Description
Thermal receipt printer TP07
Paper width: 76.2 mm, 82.5 mm (- 1 mm)
Outer receipt roll diameter:
max. 180 mm / 260 mm
Matrix receipt printer NP07
Paper width: 76.2 mm, 82.5 mm (- 1 mm)
Outer receipt roll diameter:
max. 180 mm / 260 mm

The thermal [NP07] receipt printer TP07 [NP07] is a modular built-in printer.
It consists of a thermal printing unit [matrix printing unit], integrated cutter and
the presenter (output transport) for variable receipt length.
The paper path is controlled by several paper sensors.

129

Views of thermal printer TP07


Overall view

1
2
3
4

Presenter
Presenter rocking bar *
Cutter
Thermal printing unit

5
6
7
8

Paper drive
Paper roll
Display (LED)
Keys

* The presenter rocking bar has to be installed if the thermal print side is
on the inside of the paper roll (see the section "Setting the printer to the
paper type (only TP07)").

130

Detail views

1 Lever to lift up the thermal array


2 Paper entry

131

1
2
3
4

Notch for 180 mm paper roll (A)


Adjustable weekend sensor
Notch for 260 mm paper roll (B)
18 mm core diameter (A1) with
180 mm paper roll diameter
5 25 mm core diameter (A2) with
180 mm paper roll diameter

132

6 40 mm core diameter (A3) with


180 mm paper roll diameter
7 18 mm core diameter (B1) with
260 mm paper roll diameter
8 25 mm core diameter (B2) with
260 mm paper roll diameter
9 40 mm core diameter (B3) with
260 mm paper roll diameter

Control panel

1
2
3
4
5

LINE FEED key


TEST key
POWER LED (green)
End of paper LED (yellow)
ERROR LED (red)

133

Ports

1 24 V DC power supply
2 Interface USB port, type B connector

134

Position of sensors TP07

1 Paper-low sensor
(adjustable)
2 Control mark sensor on the
rear (adjustable)
3 Control mark sensor on the
thermal print side (adjustable)

6 5
4
5
6
7
8

3 2

Paper-out sensor
Top of form (ToF) sensor
Thermal sensor of thermal array
Cutter
Presenter output sensor

135

Position of sensors NP07

1 Paper-low sensor
(adjustable)
2 Control mark sensor on the
print side (adjustable)
3 Paper-out sensor

136

4
4
5
6
7
8

Carrier home position


Thermal sensor (print head)
Top of form (ToF) sensor
Cutter
Presenter output sensor

Paper path monitoring


Weekend sensor (PWE)
Paper out (PE)

Mark detection (MK)

Top of Form (ToF)


sensor
Cutter
Presenter output (PrA)

Photosensor for weekend supply detection. The


photosensor is located on the paper roll holder.
The photosensor detects that the paper supply is
completely used up. It is used for automatic paper
feed. The photosensor is located on the paper
feed.
Photosensor for mark control. The photosensor is
located on the right edge by default and can be
adjusted if necessary.
The photosensor controls the paper feed to the
cutter and to the first print position. The
photosensor is located on the paper feed.
This switch controls the paper path through the
cutter.
The photosensor is used to control the paper path
through the presenter. The photosensor is placed
at the presenter exit.

137

Status indicators
The status of the receipt printer is displayed by 3 LEDs. The statuses of the
individual LEDs are identified by the following abbreviations:
Abbreviation
0
1
x
bl
bl f

Status
LED is off
LED is on
LED can be on or off
LED blinking
LED blinking fast

Indicators at power-on
Green
bl

Yellow
bl

Red
bl

Status
Test mode (selection level)

Indicators when online


If test mode is not activated and error handling inactive, the display information
for normal operating state is built cyclically and output to the display.
Green
1
x
x
x
x
x
x

138

Yellow
x
0
bl
bl f
1
x
x

Red
0
x
x
x
x
1
bl

Status
Data set ready
Paper is loaded
End of paper
Sensor calibration
Paper low
Offline
Error (see section "ERROR LED blinking pattern")

Functions of keys
Normal operation
Pressing individual keys when the printer is in normal operational mode will
give priority to the execution of certain functions.
Keys pressed
TEST
FEED

Function
Prints test printout
Paper feed by 1/6". If the key is pressed for longer than
2 seconds, the paper is fed continuously until the key
combination is changed.
Do not press the FEED key during normal operation.

139

Internal test
After the 'internal test with paper' has been selected (see section "Calling and
exiting the 'internal test with paper'") the selection mode is active. By pressing
the keys the 'internal test with paper' can be controlled.
Pressed key
TEST
FEED
TEST+ FEED

Function
The TEST key is used to start the 'internal test with paper',
to start the test levels and to complete them.
The FEED key is used to select the individual test levels
during the 'internal test with paper'.
None

Calling and exiting the 'internal test with paper'


The print controller provides a test program divided into different test levels.
This program allows you to check the main printer functions.

Press the TEST key and release it.


Press the TEST key again and keep the TEST key pressed until the test
printout is output.
The keys are blinking and you can select a test with the FEED key (see
section "Indicators for the selected test level").
Start the test with the TEST key.
Press the TEST key to exit the test level. The printer returns to the selection
level (all LEDs blinking).
Exit the internal test by pressing the TEST key in selection level.

When entering the internal test, the controller disables the USB port. After
completion of the internal test the printer is initialized, the interfaces are
released and the message Power failure is issued.

140

Test printout
Printer NP07

Printer TP07

141

Calling and exiting the 'internal test without


paper'
The print controller provides a test program divided into different test levels.
This program makes it possible to check the most important printer functions
that are possible without paper.

Press the TEST key.


Select a test using the FEED key (see section "Indicators for the selected
test level") and start the test by pressing the TEST key.
Press the TEST key to exit the test level. The printer returns to the selection
level (all LEDs blinking).
Exit the internal test by pressing the TEST key in selection level.

When entering the internal test, the controller disables the USB port. After
completion of the internal test the printer is initialized, the interfaces are
released and the message Power failure is issued.

142

Indicators for the selected test level


In the selection mode (LEDs are blinking), the LEDs show the selected test
level in binary code when the FEED key is pressed. The LEDs have the
following rating:
LED
Significance
Red
4
Yellow 2
Green 1
Binary display of the test level
Red
0
0
0
1

Yellow
0
1
1
0

Green
1
0
1
0

Test level
1
2
3
4

Description
Paper sensors
Printer test
Statistical information
Set EEPROM parameters to default
values
Mark test or cutter / presenter test

1
1

1
1

0
1

6
7

Carrier test (NP07 only)


Calibrating EEPROM sensor values

Explanation:
0
Off
=
1
ON
=

143

Description of the test programs


Test level 1 (paper sensor test)
At level 1, the two paper sensors 'Paper out' and 'Paper low' are displayed on
activation.
This test level can only be selected when the printer is undergoing an internal
test with paper or an internal test without paper. The green LED is lit.
The order of actuation is not specified. The yellow LED lights up to indicate a
sensor status change.
If the paper has been removed at least once from the paper sensor Paper out,
the printer automatically performs a reset when the test level is exited.

Test level 2 (printer test)


At level 2, the printer test is executed. This test level can only be selected when
the printer is undergoing an internal test with paper. The printer test requires
that paper be present in the printer. If the paper is not sufficient for the printer
test, the printer automatically performs a reset.
The printer prints all character sets in Font A and Font B, such as PC437,
Katakana, PC850, PC860, PC863, PC865, WPC1252, PC866, PC852, PC858,
Space page.

Test level 3 (statistical information)


Statistical information is printed out in level 3. This test level can only be
selected when the printer is undergoing an internal test with paper. Paper must
be present in the printer for printing out statistical data. If the paper is not
sufficient for the printout, the printer automatically performs a reset.
The printout consists of three blocks of information. The first block shows the
current statistical values of the printer controller, the second shows specific
firmware (FW) information, and the third block is printed out as a form
(date/name) and can be filled out by service engineer

144

Statistical values of the printer controller


The statistical values of the printer controller can be set via the KDIAG
program when components are replaced.

Abbreviatio
n
EEP.
TDOT.
DOT.
HEAD
TLFS.
LFS.
LFCH.
TCUT.
CUT.
CUTC.
TRET.
RET.
RETC.
TPRE.
PRE.
PREC.
*

Description
Indicates whether or not the EEPROM checksum is in order
Shows the total number of printed dots
Shows the number of dots printed with the current thermal
array
Shows the number of thermal array changes
Shows the total number of line feeds *
Shows the number of line feeds executed with the current
line feed motor *
Shows the number of line feed motor changes
Shows the total number of paper cuts
Shows the number of paper cuts executed with the current
cutter
Shows the number of cutter changes
Shows the total number of retracts
Shows the number of retracts with the current retract unit
(optional)
Shows the number of changed retract units
Shows the total number of receipts output
Shows the number of receipts output with the current printer
unit
Shows the number of presenter changes

Be sure that all line feeds are counted.


If the printer receives a cut command (GS V 0), it pulls the paper into
the cutter and transports it back to the first print position. This
corresponds to 20 additional line feeds.

145

Abbreviatio
n
TCAM.
CAM.
CAMC.
POC.
POT.
UPD.
PCB.
SNO.
DAT.
REV.
*

Description
Shows the total number of carrier movements *
Shows the number of carrier movements executed with the
current carrier unit *
Shows the number of changed carrier units *
Shows the total number of power-on cycles
Shows the number of operating hours
Shows the number of EEPROM updates
Indicates the revision level
Indicates the serial number
Indicates the production date
Indicates the revision number

only relevant for matrix printer

Firmware (FW) information


Abbreviatio
n
VERS.
DAT.

Description
Indicates the FW version
Indicates the release date of the FW

Form
Abbreviatio
n
DATE
NAME

146

Description
Date of services
Name of technician

(handwritten)
(handwritten)

Test printout of statistical data


Printer NP07

Printer TP07

147

Test level 4 (reset EEPROM parameters to default


values)
In level 4 you can set the default values for the storage settings and for the
user configuration.

To set the default values, press the TEST key when the red LED is blinking.
If you do not want to reset the EEPROM parameters, press the FEED key to
return to the 'internal test with paper' or the 'internal test without paper'.

You can print out the current EEPROM parameters via the internal test with
paper (see section "Internal test with paper"). You can find the EEPROM
parameters under the header 'Memory Switches'.
Default values
Storage setting
Auto Line Feed
Black mark sensor
Endurance Test
User configuration
Paper width
Paper is not at start position after power on
Print density

148

disabled
disabled
disabled

80.0 mm
present paper
LIGHT [-6 ... 0 ... +6]
DARK

Test level 5 mark test or cutter / presenter test


In level 5 you can perform an uninterrupted test of the mark control or cutter /
presenter test. This test level can only be selected when the printer is
undergoing an internal test with paper.
If mark detection is enabled, the mark control test is activated. If it is not enable,
the cutter / presenter test is executed. The mark control of cutter / presenter
test requires that paper be present in the printer.
If the paper is not sufficient for the test, the printer automatically performs a
reset.
Mark control
The printer prints a horizontal line at the control mark and then performs a form
feed. The next mark is looked for, the paper is then transported to the cutter,
cut off and output via the presenter.
The paper is retracted to the 1st print position (ToF). The printer then performs
the test continuously.
The test can be aborted by pressing the TEST key.
The operating state of the photosensors are indicated by LEDs.
LED
Function
Green Presenter output
Yellow Top of form (ToF) sensor
Red
Paper-out sensor

149

Cutter / presenter test


The printer prints a horizontal line in the first line of the receipt, then the paper
is advanced approx. 100 mm (receipt length), cut and output. Then the paper
on the receipt roll is advanced to its first print position. The printer then
performs the test continuously.
The test can be aborted by pressing the TEST key.
The operating state of the photosensors is indicated by LEDs.
LED
Function
Green Presenter output
Yellow Top of form (ToF) sensor
Red
Paper-out sensor

150

Test printout of mark control and cutter / presenter test

Test level 6 (carrier test) (only NP07)


Level 6 is not used in the TP06, whereas a carrier test is executed in case of
the NP06. The carrier is continuously moved forwards and then backwards
again.
The test can be aborted by pressing the TEST key.
The carrier home position is indicated by a green lit LED.
LED
Green

Function
Carrier home position

151

Test level 7 (set EEPROM sensor values to factory


default)
In level 7 you can reset all EEPROM sensor values to the factory default. The
status register of the sensors is deleted.

To reset the EEPROM sensor values, press the TEST key when the red
LED is blinking.
If you do not want to reset the EEPROM sensor values, press the FEED key
to return to the 'internal test with paper' or the 'internal test without paper'.

Sensor
PAPER_END
PRESENTER_OUT
PAPER_NEAR_EN
D
MARK_SENSOR
TOP_OF_FORM

:
:
:

Sensor value
XX
XX
XX

Calibration status
CAL
CAL
CAL

:
:

0
XX

CAL

In addition to the sensor designation, the sensor value (XX) and the calibration
status is printed out. If the sensor has been calibrated, this is indicated by the
letters 'CAL' (CALIBRATED = calibrated) in the calibration status.
If the sensor value shows a zero (0) and the calibration status shows '-', the
respective sensor has not been calibrated.
If a fault occurs during calibration, the sensor value shows '-' and the calibration
status 'ERR'.

152

Error handling
Error indicators
Errors are indicated at the beginning of error handling.
Green
Off
Off
Off
Off
Off
Off
Off
Off
Off
Off
Off
Off

Yellow
Off
Off
Off
Off
Off
Off
Off
Off
Off
Off
Off
Off

Red
Blinking
Blinking
Blinking
Blinking
Blinking
Blinking
Blinking
Blinking
Blinking
Blinking
Blinking
Blinking

Status
Paper jam while cutting
Carrier error (only NP07)
Paper jam before cutting
Control mark detection error
Paper jam after cutting in presenter
TOF position not found
Operation after power-on error
Timeout for StartOfJob
Print head too hot
Voltage too high
Low voltage error
Device error

153

ERROR LED blinking pattern


Recoverable errors
This pattern is called the 'positive' blinking pattern.
In case of the positive blinking pattern, you must count how often the ERRORLED is switched on.
Error
Description
Paper jam The automatic
cutter does not
during
work because it
cutting
does not leave
or does not
reach the home
position.
Carrier
The carrier does
error (only not leave or
NP07)
reach its home
position.
Paper jam A paper jam is
prior to
detected
cutting
between print
starting position
and ToF sensor.
Control
The printer does
mark
not find the
detection black mark.
error
Paper jam After the paper
after
is cut, a paper
cutting
jam is detected
in
in the printer's
presenter presenter
(receipt output).
LED is off
LED is on

154

ERROR LED blinking pattern


1

approx. 5 sec

approx. 5 sec
3

approx. 5 sec

approx. 5 sec
5

approx. 5 sec

Error
Paper jam
after
cutting
in
retractor

Description
After the paper
is cut, a paper is
detected in the
printer's
retractor.

ERROR LED blinking pattern


6

approx. 5 sec

LED is off
LED is on
The following errors can be recovered by removing and inserting the paper roll.
Error
TOF
position
not found

Description
After cutting the
printer doesnt
find the TOF
position.
Operation After switch-on
after
the paper is not
in the print start
power-on
position. This
error
error is enabled
by memory
switch 7-4.
Timeout
StartOfJob
for
timeout
StartOfJob occurred
because no
EndOfJob was
received within
the specified
time.

ERROR LED blinking pattern


7

approx. 5 sec
8

approx. 5 sec

approx. 5 sec

LED is off
LED is on

155

Unrecoverable errors
This pattern is called the 'negative' blinking pattern.
In case of the negative blinking pattern you must count how often the ERRORLED is switched off.
Error
Temperature error

High
voltage
error
Low
voltage
error
Printer
error

Description
Abnormal print
head
temperature
(NP07) or
thermal array
temperature
(TP07).
The power
supply voltage
is extremely
high.
The power
supply voltage
is extremely
low.
The loaded
printer driver
does not
correspond to
the firmware

LED is off
LED is on

156

ERROR LED blinking pattern


1

approx. 5 sec

approx. 5 sec
4

approx. 5 sec
5

approx. 5 sec

Journal Printer TP06 / NP06


Part number
01750057142

01750064218

Description
Thermal journal printer TP06
Paper width: 76.2 mm (- 1 mm) (3 inches)
Outer journal roll diameter:
max. 80 mm / 110 mm
Matrix journal printer NP06
Paper width: 76.2 mm (- 1 mm) (3 inches)
Outer journal roll diameter:
max. 80 mm / 105 mm

The thermal [matrix] journal printer TP06 [NP06] is a modular roll printer. It
consists of a thermal printing unit [matrix printing unit], a control unit, a paper
holder and a winder. The individual modules are assembled on a mounting
plate which contains the controller. The controller incorporates an interface
socket, the plug for the power supply, control elements and status displays.
The following description contains no information on the normal operation of
the printer. You can find this information in the operating manual of the cashout system.

157

Connecting the printer


Connect the printer only when the system is disconnected from the
power supply.

Power supply
The printer is operated with 24 V DC. The 5 V voltage for the logic is generated
internally.

Data interface
USB connector type B

158

Views of thermal printer TP06


Overall view

1 Thermal printing unit


2 Printer control panel
3 Weekend sensor

4 Paper roll compartment


5 Take-up reel

159

1 Safety string of paper roll shaft

160

Control panel and connectors

1
2
3
4

7
6
5

1
2
3
4

LINE FEED key


TEST key
POWER LED (green)
End of paper LED (yellow)

5 ERROR LED (red)


6 24 V DC power supply
7 Interface USB port, type B
connector

161

Position of sensors

5 4
1 Paper-low sensor (not
adjustable)
2 Paper motion sensor

162

3 Paper-out sensor
4 Top of form (ToF) sensor
5 Thermal sensor of thermal array

Views of matrix printer NP06


Overall view

6
1
5
2
4

1
2
3
4

Print head
Ribbon cartridge
Printer control panel
Printing unit release lever

5 Paper-low sensor
6 Paper roll compartment
7 Take-up reel

163

1 Safety string of paper roll shaft

164

Control panel and connectors

1
2
3
4

7
6
5

1
2
3
4

LINE FEED key


TEST key
POWER LED (green)
End of paper LED (yellow)

5 ERROR LED (red)


6 24 V DC power supply
7 Interface USB port, type B
connector

165

Position of sensors

6
1 Paper-low sensor (not
adjustable)
2 Paper motion sensor
3 Paper-out sensor

166

4 Top of form (ToF) sensor


5 Thermal sensor of print head
6 Carrier home position

Status indicators
The journal printer status is indicated by three LEDs. The statuses of the
individual LEDs are identified by the following abbreviations:
Abbreviation
0
1
x
bl

Status
LED is off
LED is on
LED can be on or off
LED blinking

Indicators at power-on
Gree
n
bl

Yellow
bl

Red
bl

Status
Test mode (selection level)

Indicators when online


If test mode is not activated and error handling inactive, the display information
for normal operating state is built cyclically and output to the display.
Gree
n
1
x
x
x
x

Yellow
x
bl
1
x
x

Red
0
x
x
1
bl

Status
Data set ready
End of paper
Paper low
Offline
Error (see section "ERROR LED blinking pattern")

167

Functions of keys
Normal operation
Pressing individual keys when the printer is in normal operational mode will
give priority to the execution of certain functions.
Keys pressed
None
TEST
FEED

Function
None
Prints test printout
Paper feed by 1/6". If the key is pressed for longer than
2 seconds, the paper is fed continuously until the key
combination is changed.
Do not press the FEED key during normal operation.

The key functions are triggered via a spontaneous functions 'job channel in the
device controller' and are executed with higher priority than the functions from
the emulation. For this reason, you should not hamper or corrupt emulation
functions during operations by executing key functions.

168

Internal test
Internal test with paper
After the 'internal test with paper' has been selected (see section "Calling and
exiting the 'internal test with paper'") the selection mode is active. By pressing
the keys the 'internal test with paper' can be controlled.
Pressed key
TEST
FEED
TEST+FEED

Function
The TEST key is used to start the 'internal test with paper',
to start the test levels and to complete them.
The FEED key is used to select the individual test levels
during the 'internal test with paper'.
None

Internal test without paper


After the 'internal test without paper' has been selected (see section "Calling
and exiting the 'internal test without paper'") the selection mode is active. By
pressing the keys the 'internal test without paper' can be controlled.
Function
Pressed key
TEST
FEED
TEST+FEED

The TEST key is used to start the 'internal test without


paper', to start the test levels and to complete them.
The FEED key is used to select the individual test levels
during the 'internal test without paper'.
None

169

Internal test
Calling and exiting the 'internal test with paper'
The print controller provides a test program divided into different test levels.
This program allows you to check the main printer functions.

Press the TEST key and release it.


Press the TEST key again and keep the TEST key pressed until the test
printout is output.
The keys are blinking and you can select a test with the FEED key (see
section "Indicators for the selected test level").
Start the test with the TEST key.
Press the TEST key to exit the test level. The printer returns to the selection
level (all LEDs blinking).
Exit the internal test by pressing the TEST key in selection level.

When entering the internal test, the controller disables the USB port. After
completion of the internal test the printer is initialized, the interfaces are
released and the message Power failure is issued.

170

Test printout
Printer NP06

Printer TP06

171

Calling and exiting the 'internal test without


paper'
The print controller provides a test program divided into different test levels.
This program makes it possible to check the most important printer functions
that are possible without paper.

Press the TEST key.


Select a test using the FEED key (see section "Indicators for the selected
test level") and start the test by pressing the TEST key.
Press the TEST key to exit the test level. The printer returns to the selection
level (all LEDs blinking).
Exit the internal test by pressing the TEST key in selection level.

When entering the internal test, the controller disables the USB port. After
completion of the internal test the printer is initialized, the interfaces are
released and the message Power failure is issued.

172

Displaying the selected test level


In the selection mode (LEDs are blinking), the LEDs show the selected test
level in binary code when the FEED key is pressed. The LEDs have the
following rating:
LED
Red
Yellow
Green

Significance
4
2
1

Binary display of the test level


Red

Green

Test level

0
0
0
1

Yello
w
0
1
1
0

1
0
1
0

1
2
3
4

1
1
1

0
1
1

1
0
1

5
6
7

Description
Paper sensors
Printer test
Statistical information
Set EEPROM parameters to default
values
Take-up reel test
Carrier test (NP06 only)
Calibrating EEPROM sensor values

Explanation:
0
Off
=
1
ON
=

173

Description of the test programs


Test level 1 (paper sensor test)
At level 1, the two paper sensors 'Paper out' and 'Paper low' are displayed on
activation.
This test level can only be selected when the printer is undergoing an internal
test with paper or an internal test without paper. The green LED is lit.
The order of actuation is not specified. The yellow LED lights up to indicate a
sensor status change.
If the paper has been removed at least once from the paper sensor Paper out,
the printer automatically performs a reset when the test level is exited.

Test level 2 (printer test)


At level 2, the printer test is executed. This test level can only be selected when
the printer is undergoing an internal test with paper. The printer test requires
that paper be present in the printer. If the paper is not sufficient for the printer
test, the printer automatically performs a reset.
The printer prints all character sets in Font A and Font B, such as PC437,
Katakana, PC850, PC860, PC863, PC865, WPC1252, PC866, PC852, PC858,
Space page.

Test level 3 (statistical information)


Statistical information is printed out in level 3. This test level can only be
selected when the printer is undergoing an internal test with paper. The printer
test requires that paper be present in the printer. If the paper is not sufficient for
the printer test, the printer automatically performs a reset.
The printout consists of three blocks of information. The first block shows the
current statistical values of the printer controller, the second shows specific
firmware (FW) information, and the third block is printed out as a form
(date/name) and can be filled out by service personnel.

174

Statistical values of the printer controller


The statistical values of the printer controller can be set via the KDIAG
program when components are replaced.

Abbreviatio
n
EEP.
TDOT.
DOT.
HEAD
TLFS.
LFS.
LFCH.
TCUT.
CUT.
CUTC.
TRET.
RET.
RETC.
TPRE.
PRE.
PREC.
*
**

Description
Indicates whether or not the EEPROM checksum is in order
Shows the total number of printed dots
Shows the number of dots printed with the current thermal
array
Shows the number of thermal array changes
Shows the total number of line feeds **
Shows the number of line feeds executed with the current
line feed motor **
Shows the number of line feed motor changes
Shows the total number of paper cuts *
Shows the number of paper cuts executed with the current
cutter *
Shows the number of cutter changes *
Shows the total number of retracts *
Shows the number of retracts with the current retract unit
(optional) *
Shows the number of changed retract units *
Shows the total number of receipts output *
Shows the number of receipts output with the current printer
unit *
Shows the number of presenter changes *

not relevant for journal printer


Be sure that all line feeds are counted.
If the printer receives a cut command (GS V 0), it pulls the paper into
the cutter and transports it back to the first print position. This
corresponds to 20 additional line feeds.

175

Abbreviatio
n
TCAM.
CAM.
CAMC.
POC.
POT.
UPD.
PCB.
SNO.
DAT.
REV.
*

Description
Shows the total number of carrier movements *
Shows the number of carrier movements executed with the
current carrier unit *
Shows the number of changed carrier units *
Shows the total number of power-on cycles
Shows the number of operating hours
Shows the number of EEPROM updates
Indicates the revision level
Indicates the serial number
Indicates the production date
Indicates the revision number

only relevant for matrix printer

Firmware (FW) information


Abbreviatio
n
VERS
DAT

Description
Indicates the FW version
Indicates the release date of the FW

Form
Abbreviatio
n
DATE
NAME

176

Description
Date of services
Name of technician

(handwritten)
(handwritten)

Test printout of statistical data


Printer NP06

Printer TP06

177

Test level 4 (reset EEPROM parameters to default


values)
In level 4 you can set the default values for the storage settings and for the
user configuration.
This test level can only be selected when the printer is undergoing an internal
test with paper or an internal test without paper. A software reset is then
performed.

To set the default values, press the TEST key when the red LED is blinking.
If you do not want to reset the EEPROM parameters, press the FEED key to
return to the 'internal test with paper' or the 'internal test without paper'.

You can print out the current EEPROM parameters via the internal test with
paper (see section "Internal test with paper"). You can find the EEPROM
parameters under the header 'Memory Switches'.

Default values
Storage setting
Auto Line Feed
Endurance Test

disabled
disabled

User configuration
Paper width
Print density

76.2 mm
LIGHT [-6 ... 0 ... +6] DARK

Test level 5 (test of the take-up reel)


In level 5 you can perform an uninterrupted test of the paper take-up reel.
Paper must be present in the printer for the reel test. If the paper is not
sufficient for the reel test, the printer automatically performs a reset.

178

Test level 6 (carrier test (NP06 only))


Level 6 is not used in the TP06, whereas a carrier test is executed in case of
the NP06. The carrier is continuously moved forwards and then backwards
again.
The test can be aborted by pressing the TEST key.
The carrier home position is indicated by a green lit LED.
LED
Green

Function
Carrier home position

179

Test level 7 (set EEPROM sensor values to factory


default)
In level 7 you can reset all EEPROM sensor values to the factory default. The
status register of the sensors is deleted. This test level can only be selected
when the printer is undergoing an 'internal test with paper' or an 'internal test
without paper'.

To reset the EEPROM sensor values, press the TEST key when the red
LED is blinking.
If you do not want to reset the EEPROM sensor values, press the FEED key
to return to the 'internal test with paper' or the 'internal test without paper'.

The result is output in a test printout in the section 'EEPROM sensor values'
(see also section "Calling and exiting the 'internal test with paper'").
All sensors and their default settings are output (see table below):
Sensor
PAPER_END
PRESENTER_OUT
PAPER_NEAR_EN
D
MARK_SENSOR
TOP_OF_FORM

:
:
:

Sensor value
XX
XX
XX

Calibration status
CAL
CAL
CAL

:
:

0
XX

CAL

In addition to the sensor designation, the sensor value (XX) and the calibration
status is printed out. If the sensor has been calibrated, this is indicated by the
letters 'CAL' (CALIBRATED = calibrated) in the calibration status. If the sensor
value shows a zero (0) and the calibration status shows '-', the respective
sensor has not been calibrated.
If a fault occurs during calibration, the sensor value shows '-' and the calibration
status 'ERR'.

180

Error handling
Error indicators
Error indicators are issued at the beginning of error handling.
Green
Off
Off
Off
Off
Off
Off
Off

Yellow
Off
Off
Off
Off
Off
Off
Off

Red
Blinking
Blinking
Blinking
Blinking
Blinking
Blinking
Blinking

Status
Carrier error (NP06 only)
TOF position not found
Timeout for StartOfJob
Print head too hot
Voltage too high
Low voltage error
Device error

181

ERROR LED blinking pattern


Recoverable errors
The following table shows the blinking pattern of all errors, that can be
recovered by removing and inserting the paper roll.
This pattern is called the 'positive' blinking pattern.
In case of the positive blinking pattern, you must count how often the ERRORLED is switched on.
Error
Carrier
error
(NP06
only)
ToF
position
not found
Operation
after
switch-on
error
(TP06
only)
Paper
motion
error

Description
The carrier does
not leave or
reach its home
position.
After cutting the
printer doesnt
find the TOF
position.
Paper is after
power on not at
the print starting
position. This
error is activated
by memory
switch 7-4.
The paper
motion sensor
detects no paper
motion

LED is off
LED is on

182

ERROR LED blinking pattern


2
approx. 5 sec

7
approx. 5 sec

8
approx. 5 sec

9
approx. 5 sec

Error
Description
Timeout
StartOfJob
for
timeout
StartOfJob occurred
because no
EndOfJob was
received within
the specified
time.

ERROR LED blinking pattern

approx. 5 sec

LED is off
LED is on

183

Unrecoverable errors
The following table shows the blinking pattern of all errors, that cannot be
recovered by removing and re-inserting the paper roll.
This pattern is called the 'negative' blinking pattern.
In case of the negative blinking pattern, you must count how often the ERRORLED is switched off.
Error
Description
Temperature Abnormal print
error
head
temperature
(NP06) or
thermal array
temperature
(TP06).
High voltage The power
error
supply voltage
is extremely
high.
Low voltage The power
error
supply voltage
is extremely
low.
Printer error The loaded
printer driver
does not
correspond
with the
firmware.
LED is off
LED is on

184

ERROR LED blinking pattern


1

approx. 5 sec

approx. 5 sec
4

approx. 5 sec
5

approx. 5 sec

Troubleshooting
Temperature error in the print head or thermal
array
Replace the print head or thermal array (see the section
"Removing/installing the print head" or "Removing/installing the thermal
array"). If the error is still indicated, replace the printer (see the chapter
"Removal/Installation of Components").

High voltage / low voltage error


Check the power lines and the power supply and replace them if necessary
(see chapter "Removal/Installation of Components").

If the error condition persists, replace the printer (see chapter


"Removal/Installation of Components").

Printer error
Load the following six files in the printer via KDIAG.
Printer NP06
NP06.BIN
NP06.FNT
NP06.FRM
NP06.LVF
NP06.PUT
NP06.SSV

Printer TP06
TP06.BIN
TP06.FNT
TP06.FRM
TP06.LVF
TP06.PUT
TP06.SSV

185

Paper motion error


Check whether the take-up reel is jammed or whether there is a paper jam
(see chapter "Journal Printer NP06", section "Paper jam" or chapter
"Journal Printer TP06", section "Paper jam" in the operating manual).

186

Maintenance and service


After each paper change, remove paper scraps, paper dust and foreign
objects, e.g. with a brush.

Check the thermal array or the print head for signs of wear.

Maintenance counter
When printer parts such as the thermal array or the print head are replaced, the
maintenance counter must be reset.
It is reset using the program KDIAG.

Remedying poor print quality


Matrix printer NP06
A poor or too bright print image may be caused by a worn ribbon cartridge or a
worn print head.
The print head could be hot.
Wait a few minutes for print head to cool down if it has just finished
printing.

The ribbon cartridge and the print head are consumables which the
customer has to order separately (see also chapter "Journal Printer
NP06", section "Consumables" in the operating manual).

If print quality is poor, first replace the ribbon cartridge (see chapter "Journal
Printer NP06", section "Replacing the ribbon cartridge" in the operating
manual).
If this does not improve print quality, replace the print head (see chapter
"Journal Printer NP06", section "Remedying poor print quality" in the
operating manual).

187

Thermal printer TP06


Poor print quality can be caused by a dirty thermal array.
The print head could be hot.
Wait a few minutes for print head to cool down if it has just finished
printing.

The thermal array is a consumable which the customer has to order


separately (see also chapter "Journal Printer TP06", section
"Consumables" in the operating manual).

Remove paper scraps, paper dust and foreign objects from the thermal array.
Use a soft, lint-free cloth moistened with pure isopropyl alcohol (e.g. ISOPADS).
Do not close the printer until the alcohol has completely evaporated.

188

Operator Panel 01750018100


Mechanical construction
Cap

F1

MGL(S)-240128T

F2

F3

F4

Housing

1 2 3
4 5 6
7 8 9
* 0 .

Cap

Abbruch

Kunde

Korrektur

Geld

,
Besttigung

Papier

Service
Betrieb

Logic board

189

Labeling of keys and indicators


The labeling of the keys and indicator elements can be customized using the
supplied sets of labels.

MGL(S)-240128T

F2

F3

F4

1 2 3
4 5 6
7 8 9 ,
* 0 .

Abbruch

Kunde

Korrektur

Geld

Besttigung

Operator panel
logic unit

190

Papier

Service
Betrieb

Replaceable
label

Replaceable
label

Replaceable
label

F1

Perform the following steps to change the labels:

To avoid damage to the logic by static, discharge the static by touching a


grounded surface.
Release the connector lock and disconnect the connector from the operator
panel.
Remove a cap by loosening the respective screws on the rear of the
housing.

Remove the M4 countersunk screw on the rear of the device.

Remove the electronics module from the guides of the housing.

Replace the labeling strip.

Reassemble in reverse order of removal.

If only the label strip of the lower key block must be changed, it is
sufficient to remove the lower cap.

191

Switch-on
As soon as the supply voltage is applied, the operator panel switches on
automatically and performs a power-on routine with an internal test.
A beep sounds at the beginning and at the end of this test. The device is ready
to operate after completion of the test.
The following screen is displayed briefly after completion of the test.

HARDWARE TEST
Check sum
Display
Extern RAM
Intern RAM
Displ. RAM
EEPROM
Cable with

ok
ok
ok
ok
ok
ok
12/24V

Message if an error
occurred
error
error
error
error
error
error

Quit program .. CANCEL

If the used connecting cable is not suitable for operation with lighting
(usually in systems that were delivered until the end of 1998), the
following display appears:
Cable without 12/24V

If an error occurred during the internal test, the red Service LED is lit, provided
that it is not disabled by the application.

192

Replace the device if the error keeps occurring after the unit has been
switched on repeatedly.

Operation
In the operating mode, the operation of the operator panel including the LED
indicators is taken over by the application.

Setup
The setup mode is invoked if any key is pushed during the internal test in the
power-up phase (time frame: between the two beeps).

Setup program start mask


SETUP-PROGRAMM:
WARNING: This program is for
authorized personnel only!
Exit program................ 0
Operatorpanel Type..........
Language....................
Line Setup .................
Display Contrast Settings ..
Special Functions ..........

1
2
3
4
5

Press the corresponding numeric keys to select the setting menus.

193

Setting the operator panel type


OPERATORPANEL-TYPE:
Low End OP ........... 0
High End OP .......... 1
HighEnd & LowEnd...... 2
Active Mode:

Quit Program ......... CANCEL


Values OK ............ ACCEPT
HighEnd & LowEnd-OP(2) = Default value

During system installation and running application, the default setting


can lead to a faulty display output. In this case it is recommended to
set the compatible mode (0 or 1) supported by the application.

Setting the national language


When entering 0, 1, 2 or 3, the screen changes immediately to the respective
language version

LANGUAGE:
German ...............
English ..............
French ..............
Spanish ..............

0
1
2
3

Quit Program ......... CANCEL


Values OK ............ ACCEPT

194

Setting the interface parameters


INTERFACE PARAMETERS
Baudrate:

9600

9600 baud =
Default value

Quit Program ......... CANCEL


Correction necessary.. CORR.
Values OK ............ ACCEPT
When ABORT or CONFIRM is pressed, the following menu is displayed. Save
the baud rate setting by pressing CONFIRM.

INTERFACE PARAMETERS
Baudrate:
Parity:

38400
even

Even = Default
value

Quit menu item ....... ABORT


Change setting ....... CORR.
Setting OK ........... CONFIRM

CONFIRM saves the setting and ABORT exits the menu item without saving
baudrate and parity.

195

Setting the display contrast


DISPLAY CONTRAST SETTING:
Display brighter.... 0
Display darker ..... 1
Quit Program ....... CANCEL
Values OK .......... ACCEPT

Calling the special functions


SPECIAL FUNCTIONS
Keyboard Test ........
Hardware Test ........
Display Test .........
Firmware Version......

0
1
2
3

Quit Program ......... CANCEL

Special functions: keyboard test


SPECIAL FUNCTIONS
Keyboard Test ........
Hardware Test ........
Display Test..........
Firmware Version......

0
1
2
3

Quit Program ......... CANCEL


Key:
196

Output of function keys


next to the display:
left
F5 to F8
right F1 to F4
Output of function keys next to the numeric
pad:
CORR / , / ACCEPT

Electronic test
A beep sounds when starting the test and all LEDs are selected during the test.

HARDWARE TEST
Checksum
Display
Extern RAM
Intern RAM
Displ. RAM
EEPROM
Cable with

ok
ok
ok
ok
ok
ok
12/24V

Quit Program ....... CANCEL


In the event of an error, the message changes from ok to error.
If the connecting cable used is not suitable for operation with lighting, the
following display appears:
Cable without 12/24 V

Display test
In the character mode 2 (30 x 10 character) first characters are displayed from
20 (hex) to FF (hex) on the display.

197

Next a displaced chessboard pattern appears which makes it possible to detect


the defective lines or columns.
After a few seconds the display is completely dark, so the adjustment for the
display window can be checked. Then the setup main menu appears.

Firmware version
SPECIAL FUNCTIONS
Keyboard Test ........
Hardware Test ........
Display Test .........
Firmware Version......

0
1
2
3

Quit Program ......... CANCEL


Firmware: Release.Version - Date
Example:
Firmware: 02.01 - 18.09.96
corresponds to release 02, version 01 of 18 Sept 96.
Starting with FW release 03.00, the improvement in performance and the
lighting control are included and the date format has changed to comply with
ISO 8601.
Example:

198

1998-09-28

Plug-in Media Entry Indicators 01750058806


Structure
The media entry indicators comprise a plastic frame, the LED board and the
optical indicator.

1 Plastic frame
2 Optical indicator

3 LED board

199

The LED board includes the connector and an IC with the LED, which is the
light source for the optical indicator.
1
Connector
2
I
C with LED

200

Thermostat 0284502000
The thermostat has an electronics module which eliminates the need to adjust
the thermostat. It measures the temperature and controls the heating elements
by means of the sensors connected to it.
The DC voltages required for the electronic module are created in the
thermostat itself.

Switching points of heating control


Heating on
Heating off
Response threshold of safety
temperature monitor in the
heating element
Supply voltage
Fuse for heating cable
Fuse for electronics module

Temperature 8 C
Temperature 12 C

Temperature 130 C
120 / 230 V (selector switch)
T 8 A, 6.35 mm x 31.75 mm
T 40 mA, 6.35 mm x 31.75 mm

201

1
2
3
4
5

Connection for power supply


Connection for both heating elements by means of a Y cable
LED (green and red)
Connector for temperature sensor
Function key

Ready indication
green LED: ready
red LED:
Cable for heating element is carrying voltage

202

Temperature sensor
The temperature sensor is located underneath the customer panel.

Maintenance
The function of the heating unit can also be checked if the temperature is
above 8 C. For this purpose press the key integrated in the electronic control.
While it is pressed, it is checked whether a sensor is connected and whether
the power supply is switched through to the heating elements. If the sensor is
not connected, the heat is not turned on even if the key is pressed.
Pressing the test button turns on the heat automatically for five minutes.

203

CMD V4
Sensors and electromechanical components
PS28

PS27

Horizontal output transport


HS4

SM2,3

DPS5,6
MA6

DPS10
DPS11

HS2

DCM7

SM1
DCM1
DPS14
DPS15
DPS7
PS2
PS1
MA2/2
MA2/1

DPS2

DPS8,9

SW3
HS3

DPS4
HS1
SM9 PS18

DCM2,3

SW1

DDU
PSE1
PSD1

MAC1
CL1

SMC1

204

Vertical output transport


DPS10
DPS11
SM7

PS27 PS28

HS4

SM2,3

DPS5,6
MA6

HS2
SM1
DCM1
DPS14
DPS15
DPS7
PS2
PS1
MA2/2
MA2/1

DPS2

DPS8,9

SW3
HS3

DPS4
HS1
SM9 PS18

DCM2,3

SW1

DDU
PSE1
PSD1

MAC1
CL1

SMC1

205

Stacker and output transport


Compo- Name
nent

Location

Permanent magnets (3 units) without sensors

Clamp

DPS 2

Stacker wheel position query

Stacker wheel input

DPS 4

Sensor: position of retract compartment

Reject / retract box

DPS 5

Sensor: home position

Routing disk drive, left

DPS 6

Sensor: home position

Routing disk drive, right

DPS 7

Home position of sliding surface

Single reject

DPS 8

Sensor: Position

Routing disk drive, left

DPS 9

Sensor: Position

Routing disk drive, right

DPS 10

Digital photosensor (hybrid photosensor)

Shutter

DPS 11

Digital photosensor (hybrid photosensor)

Shutter

DPS 14

Home position of switch

Single reject

DPS 15

Switch position: single reject

Single reject

HS 1

(Hall sensor) Home position

Clamp positioning

HS 2

(Hall sensor) RR home position


(behind the routing disk)

Clamp positioning

HS 3

(Hall sensor) Reversal in Frontload direction (if


required)

Clamp positioning

HS 4

(Hall sensor) 'Stop over' position and final position


of clamp

Clamp positioning

PS 1

Stacker wheel input

Stacker wheel input

PS 2

'Tray empty' check

Single reject

PS 18

Tray monitoring/ input monitoring 'clamp empty'

Swivel drive for clamp flap


reject/retract box

PS 27

Removal photosensor

Clamp positioning

PS 28

Bundle rear edge control

Clamp positioning

DCM 1

Main drive motor

Stacker wheel input

DCM 2

Traction motor + planetary gears

Clamp

DCM 3

Belt drive + planetary gears

Clamp

DCM 7

DC motor (outdoor)

Shutter

MA 2/1

Switch control magnet

Single reject

MA 2/2

Switch control magnet

Single reject

MA 6

Magnet for retract comportment

Reject box

SW 1

Reject / retract box pushed in

Reject box

206

Compo- Name
nent

Location

SW 3

Locking switch

Release lever

SM 1

Pressure on sliding surface for emptying

Single reject

SM 2

Routing disk motor

Routing disk drive, left

SM 3

Routing disk motor

Routing disk drive, right

SM 7

Stepper motor (indoor)

Shutter

SM 9

Stacker wheel stepper motor

Stacker wheel input

T1

Timing disk

at main motor DCM1

Components of dispensing unit and cassette


Component

Name

Location

MACx

Retaining magnet

Dispensing unit; cassette x (x = 1 6)

CLx

Extractor gear

Dispensing unit; cassette x (x = 1 6)

PSDx

Dispensing sensor

Dispensing unit; cassette x (x = 1 6)

PSEx

Empty sensor

Dispensing unit; cassette x (x = 1 6)

DDU

Length measurement, measuring on the upper dispensing unit


station

SMCx

Stepper motor for pressure

in cassette x

(x = 1 6)

STx

Cassette connector

at cassette x

(x = 1 6)

207

Position of function groups

1 Two 7-segment displays


2 Function button

208

3 Jumper panel

Connectors on the CMD controller

Connector
X1
X2
X3
X4
X5
X6
X7
X8
X9
X10
X11

Description
Mechanical thickness sensor
Shutter
Transport module
V.24 interface from PC
USB interface from PC
Door switch and safety switch in safe
V.24 interface SCOP card (AVT2800)
Special electronics module
24 V power supply
24 V connection to SCOP card (AVT2800)
Motor M1

209

Connector
X12
X13
X14
X15
X16
X17
X18
X30
X31
X32
X33
X40

210

Description
Additional motor attached to the main drive assembly for single
reject (optional)
Clamp motors
Motors and lifting magnets on stacker / left and right side panel
EEPROM on stacker
Hall sensors on stacker
Hybrid photosensors on single reject
Hybrid photosensors on stacker / left side panel
Dispensing unit
Dispensing unit
Hybrid photosensors and photosensors on stacker / right side
panel
Position switch and extensions
Jumpers

Jumper settings on the CMD controller

1 Jumper array on the CMD controller

211

The 10-position jumper array beneath the status display controls the following
settings:
Jumpe
r
1

Signal

Open

Closed

Door

SCOP

Jump A

Jump B

5
6
7

Jump C
Jump D
Clear CMOS

NEN

Battery

Ignore door sensor


Do not ignore door sensor
when encryption is
when encryption is used
used
Deactivate SCOP
Activate SCOP handling
handling
Set standard line parameter (19200,8,2,ODD);
trigger reset (remove the jumper afterwards)
Two double
One double dispensing
dispensing units in a unit in a 4-cassette
4-cassette housing
housing
Reserved for future use
NCR Emulation is active
Clear CMOS; trigger reset (remove the jumper
afterwards)
SE controls power
NEN signal is generated
saving mode
by the CMD-V4
CMOS backup
CMOS backup battery
battery inactive
active

10

Jump PLD

Spare input for the programmable logic device

Jumper 1 is located at the top of the controller board.

Default settings
Jumper inserted:
NEN
Battery

212

Function button
In some cases it is advisable to check whether the CMD-V4 is ready for
operation without using additional tools.
For this purpose there is a function button on the controller beneath the
status display. When the button is pressed all possible functions are shown
cyclically on the status display. To select a function, release the button when
the required function is displayed.
Refer to the "Function test" section of the "Device Overview and Operation"
chapter for more details.

The functions described in the following sections can be performed


only when the safety switch is closed (i.e. the CMD-V4 is in cash-out
position). Functions '2' and '3' may be started only from normal
operation (display '00' or '14') or when all transport paths are
guaranteed to be clear.

Display

Function
Normal operation

Function description
Return to normal mode (no function)

RESET

After resetting, the result is shown on the


status display.

Overall test +
RESET

All mechanical CMD-V4 components are


operated one after the other.

Test dispensing +
RESET

Standard command set:


A note is dispensed from each installed
cassette and transported to the
reject/retract cassette.
<nACT> is modified; <nNDV> remains
unchanged.

213

FW version

The version number is displayed in


alternating mode.
Example:
From the firmware identifier (read with
DIL)
$MOD$ 061203 1137 CMD_V4_0.BIN
the version number 1137 is displayed as
follows:
11 for 1 second
37 for 1 second
dark for 1 second
After nine attempts, the device returns
to normal mode.

Reset statistics
counter

214

Resettable counters are set to 0, and the


current time of the realtime clock is saved.

Photosensor electronics
The photosensor electronics cover generation and control of the photosensor
LED transmit stream and measurement of the receive voltage of the
phototransistors.
The optimum values for the transmit stream and amplification of the evaluation
logic are identified for every photosensor in the course of automatic initialization
of the photosensor parameters. Amplification of the evaluation logic can be
switched on four levels.
The transmit diodes are operated with pulsed current. The receive logic only
evaluates the pulse. This reduces the influence of light from external sources
on the receive signal.
The photosensors are polled one after another. Each photosensor operates
with its own specific parameters (current and amplification). These parameters
are constantly readjusted during operation. The photosensor parameters are
stored in a table in CMOS and are not lost when the CMD-V4 is turned off.

Upon initial start-up or after clearing of the photosensor CMOS area,


initialization takes place automatically when the device is turned on.
For the initialization process it is essential for the light paths of all
photosensors to be free. If this is not the case, error message <22>
will appear on the status display (see the "Troubleshooting" chapter).

215

Measuring banknotes with the double detection


unit (DDU)
The DDU in the CMD-V4 is located in the upper dispensing unit. During
transport, dispensed notes displace two touch levers with in-built magnets. The
Hall sensors opposite them then generate a signal that corresponds to the note
thickness.
The CMD-V4 records the note length and thickness when reference values are
calculated.
The DDU can detect good individual and good double notes. Notes with
measured values that are too different to the anticipated values are detected as
bad and are not allowed to be presented to the customer. A bad note is stored
temporarily in a compartment of the single reject switch (if available). Notes that
slant excessively (more than 22 degrees) or long fanned out multiple notes
(greater than 115 mm) are no longer allowed to enter the single reject
compartments. These are transported directly to the clamp via the stacker
wheel and then trigger a bundle reject.
In systems without a single reject function, every bad note leads to a bundle
reject.

Safety switch
The safety switch monitors the home position of the CMD-V4; if the CMD-V4 is
pulled out of the safe, it goes out of operation.

Locking switch
If the dispenser has not been pushed completely into the safe (status display
<09>), the firmware prevents the clamp from being moved to the vertical cashout position by querying the locking switch. This only applies to versions with a
vertical output transport.
In the ProCash 5000 (mini) the locking switch is shorted by means of the
system-specific cabling.

Stacker transport
The stacker transport facility, with its retract function, is located in the upper
rack. It can cope with all output variants. The variant is determined exclusively
by the output transport facility. The single reject function is available outside EU
countries.

216

The SAT collects intact notes in the clamp's stacking position.


If the single reject function is available, bad notes are rejected individually (max.
two bad notes per transaction).
When there is no single reject function, a bad note is transported to the
reject/retract cassette as part of a bundle reject.
Bundle output from the clamp's stacking position is controlled via the routing
disk. The clamp is closed with the help of the routing disk.
The clamp transports the bundle of notes along toothed wheel paths to the
appropriate position. The drive motor for this is mounted on the clamp.
The routing disk determines the clamp's route as required.
When the clamp reaches the customer output position the bundle of notes is
transported out of the clamp with the help of the in-built belts which are
controlled via their own drive motor on the clamp.

217

If a bundle is not removed in time the retract function will transport it from the
customer output position to the retract compartment of the reject/retract
cassette.
The SAT can transport bundles from the stacking position to the customer
output position or to the reject/retract cassette, or from the customer output
position to the retract compartment of the reject/retract cassette where they are
stored unordered. The number of notes stored there is counted (providing there
is a corresponding output transport).
As an option, a retracted bundle can be placed in the clamp's stacking position.
If this option is used, however, no further device operations are possible until
the bundle is removed by an operator and the software cancels the lock.
The transport belts in the SAT (not the clamp) are driven by the main motor that
also drives the dispensing units.
The reject/retract cassette can simply be pushed into the SAT. The cassette
engages in its final position and is locked. The cassette position is checked by
means of a switch. A lever on the SAT is used to release the cassette.
The cash path can be seen and is accessible throughout the SAT.
The main motor can be lowered to gain access to the single reject
compartment.

218

Stacker EEPROM
The EEPROM is physically attached to the stacker transport (in the area of the
stacker wheel).
The following information is stored in EEPROM:
Version of the EEPROM build
Checksum
Firmware name
Serial number
Single reject configuration
Routing disk positions
Offset routing disk

The EEPROM must always stay on the stacker transport.

219

Clamp
Removal
Turn the two routing disks (1) and (2)
in the direction of the arrow as far as
possible.
The clamp closes at the same time
and has to engage.

Turn the routing disks back by approx.


90 (as shown in the picture) so that
the clamp can be removed upwards.

Make sure that the clamp is not opened improperly.

220

When removing the clamp


remember that the ball bearings
are loosely attached and can fall
out.

Remove the clamp upwards. Remove


the ball bearings with the black hooks
(1) and the toothed wheels (2) on both
sides of the clamp.
The illustration shows the latch (1) on
the left/hand side used to open the
clamp.

Open the clamp by pushing the latches


(1) and (2) on the left and on the right
side in the direction of the arrow.

Push out the securing pin (1) and hold


onto the cable.

221

Loosen the cable fixing (1) and pull out


the cable.

Careful!
Make sure that the cable is not
pulled back again and secure it,
if necessary.

Installation
Feed the cable in (1) as shown in the
picture by moving it slightly back and
forth.
Plug in the cable (1) and press the
cable fixing (2) shut.

Pull the cable (1) taut.


Insert the securing pin (2) with the
clamp open.
(In the illustration the cable is not yet
pulled taut).
Close the clamp. The two latches, one
on each side, must be engaged
manually.

222

Put the two black hooks and the ball


bearings (1) on the left and right side
of the clamp back in place.
Slip on the two toothed wheels and the
ball bearings (2). The toothed wheel is
pushed on with the bulging side
pointing inside.

Set the clamp down on the stacker, as


shown in the illustration. Push the
clamp into the routing disk.
The toothed wheel must be inserted
evenly (1) and (2).

The clamp must be closed


when it is inserted.

Make sure that the clamp is inserted


correctly by positioning the ball bearing
flush with the side panel of the stacker
on one side (1). The ball bearing at the
other side panel must also be flush.

Let the clamp slide in carefully. Press the clamp down carefully until it snaps
open slightly.

223

Output transport
The output transport facility varies depending on the device variant. The
following illustration shows an output transport for a rearload device with
horizontal cash-out. The output transport is attached to the stacker transport
and driven via the CMD controller.

224

The following illustration shows an output transport for a frontload device with
vertical cash-out.

The coding at the connector of the cable, guide the controller the
direction of the clamp. This coding is different for every type of output
transport

225

Jumper coding
Pin 9 & 10
-

Pin 7 & 8
-

Pin 5 & 6
B

226

= Rearload transport
Output transport in safe
= Frontload transport
Output transport in safe
= Rearload transport
Output transport in head
= Frontload transport
Output transport in head

Shutter
The shutter is a flap to keep cash under cover. It is controlled via the CMD
controller.

CMD V4 Shutter 01750053690 / -56960


Shutter CMD V4 horizontal RL
Shutter CMD V4 horizontal FL

01750053690
01750056960

227

CMD V4 Shutter 01750045330 / -54768


Shutter CMD V4 vertical RL
Shutter CMD V4 vertical FL

01750045330
01750054768

The shutter is controlled via the firmware of the CMD-V4 controller and is
initiated by the application software.

Control data
Voltage

228

CMD V4
controller

Control cable

Shutter

Meaning of photo sensors


The firmware evaluates the signals from photo sensors PS 27 and PS 28 as
well as from hybrid sensors DPS 10 and DPS 11, and controls the motor.

Photosensor
PS 27
PS 28
DPS 10 / DPS 11

Function
Monitoring removal of cash
Stop position of the cash output gripper
Position of the shutter's drive shaft

DPS 10
open
Covered

DPS 11
Covered
Covered

Covered
open

open
open

Meaning
Shutter is completely open (OPEN position)
Shutter is open
(position between OPEN and CASH REMOVAL)
Shutter is in the locking phase.
Shutter is closed and locked
(CLOSED position)

229

Dispensing unit
Various models (indoor / outdoor, frontload / rearload) and a variable number of
dispensing units (1-6) are available so every user can select the right device
configuration.
A thickness measuring station must be located in the top dispensing unit. This
station checks whether double or overlapping notes have been dispensed

4-cassette housing without dispensing units

230

4-cassette housing with two double dispensing


units and 4-channel distributor board

Every four-cassette housing contains four cassette mounts and at least one
dispensing unit featuring a thickness measuring station.
The second dispensing unit is used when more than two cassettes are
configured.
The thickness measuring station must always be in the upper dispensing unit.

If there is only one double dispensing unit in a 4-cassette housing the


requisite jumper has to be connected on the CMD controller.

The pressure that the notes exert on the dispensing shaft is identified via a
pressure sensor. Banknotes are dispensed downward by means of friction. In
each case, the dispensing unit extracts just one note and transports it to the
stacking transport facility. There is a minimum gap of 67 mm between two
successive notes. Subsequent notes are held back by a retaining shaft that is
actuated by a magnet.

231

Single dispensing unit with DDU

232

Single dispensing unit without DDU

233

Double dispensing unit with DDU

234

Double dispensing unit without DDU

A pendulum dispensing shaft is used in dispensing the notes. Each dispensing


shaft is driven by the main motor and its own magnetic clutch.
At one end of the dispensing shaft there is a pressure sensor that is used to
poll the note pressure and the 'Cassette inserted' message. Forward movement
is achieved via an additional roller in the cassette. An extended inlet slope in
the cassette results in pre-separation.
The cassettes can simply be pushed into the housing with dispensing unit(s).
The cassette engages in its final position and is locked. The cassette position is
polled via the pressure sensor.
The cassettes can be unlocked via the unlocking lever on the housing.
Voltages and signals are passed from the controller to the cassette via the
cassette connector.

235

The following elements are controlled in the


dispensing unit:
Extractor gear
Retaining magnet
'Cash dispensing' photosensor
'Cassette empty' photosensor
Pressure sensor for 'Cassette inserted' and 'Note pressure'

Adjustment eccentric
The adjustment eccentric is part of the dispensing unit and is used to adjust the
dispensing gap. There are three positions for the eccentric: A, B and C.
Position A is set whenever systems are first shipped. If a replacement
dispensing unit is delivered, it is allowed to be in position B at most.
If double dispenses become more frequent with the CMD-V4, the gap can be
reduced for the dispensing unit in question by increasing both eccentrics (right
and left of the shaft) by one level, for example from A to B. If the dispensing
gap is set too high, it is impossible to dispense from the cassette.

236

Adjusting the dispensing unit


Remove the circlip (1) on the left side
and ...

... the circlip (2) on the right side.


Slightly pull the two eccentrics (3) out
so that they can be turned.

Move the eccentric mark A, B or C to


the required adjustment position.
Adjustment position A is indicated in
the illustration with an arrow.
You can find more information in the
"Adjustment eccentric" section in the
"Function and Integration" chapter.

237

Reject / retract cassette


The reject / retract cassette is available in two versions. Depending on the
version, they can be opened by means of a key or a toggle. Both versions can
be lead-sealed.

The reject / retract cassette contains two separate compartments in which


notes can be placed under software control.
The compartment is selected by a lifting magnet in the SAT.
The reject / retract cassettes are equipped with a tamper indicator. The status
of the tamper indicator can be checked in a window in the back panel.
When the cassette cover is open, the retract compartment can be swung to the
note removal position by means of a lever.

238

The reject cassette is largely identical to the reject / retract cassette, except
that in this model the retract compartment has been omitted. The following text
will use the term reject / retract cassette for both types.
A reject/retract cassette that has been tampered with cannot be used in the
SAT any more. The cassette is stopped if any subsequent attempt is made to
insert it. A display window on the back of the cassette indicates the status:
Green: Cassette ready to be inserted
Blue: Cassette has been opened by force
The insertion mechanism is installed at the front. The notes are inserted in a
slanted position from above at the front. A toothed wheel on the right-hand
cassette side drives two intake rollers which transport the individual notes or
bundles into the cassette.
The feed area of the reject / retract cassette is opened on insertion into the
SAT by means of side tappets that are moved in side panels in the SAT. The
cassette shutter is designed as a visor.
In its final position the cassette is locked; a switch reports that this position has
been reached. The two cassettes are released after being unlocked manually.

239

Cash-out cassettes
Cash-out cassettes are available in two versions. Depending on the version, it
can be opened by means of a key or a lever. Both versions can be lead-sealed.

The cash-out cassettes are equipped with a tamper indicator. The status of the
tamper indicator can be checked in a window on the cassette handle side.
Any subsequent attempt to insert the cassette with an open visor is stopped. If
the indicator is blue and the visor is closed, the cassette can be inserted in the
CMD-V4. Cash can be dispensed.
The tamper indicator can be reset by opening the lid. A display window on the
cassette handle side indicates the locking status:
Green: Cassette ready to be inserted
Blue: Cassette was tampered with

240

The output area of the cash-out cassette is opened on insertion by means of


side tappets that are moved in side panels of the housing.
The cassette shutter is designed as a visor. The pressure is created by a
pressure carriage operated by a stepper motor. The pressure carriage is
guided in the side panel of the cassette.

241

Cassette EEPROM
The cassette ID number is preset at the production plant before shipment. It is
stored in EEPROM and can be changed via a software command.
The cassette has a connector on its side panel to connect the EEPROM and
the stepper motor.
The EEPROM itself is located in the connector housing.
The following data is stored in the Cassette EEPROM

value of the notes


currency code e.g. EUR
release date always 0000
ID number of the cassettes.

The values in the cassette EEPROM can be changed with KDIAG or SOP
An adhesive label can be affixed to a recess on the handle side of the cassette
in order to identify the cassette (denomination, cassette number, etc.).
The denomination is lasered into the cassette if it is configured at the
production plant.
The following cassette variants are available:
Toggle
Standard
Security I
Security II

242

Lock

Seal

Tamper
indicator

Ink Dye
(integrated
maculation
system)

Removing the banknote rails

Pull up the horizontal tab at the end of the banknote rail to lift the catch (2)
above the crosspiece underneath the tab. At the same time push against
the nose of the rail (3) with the thumb of your other hand in the direction of
the cassette handle.

The left rail and the right rail are inserted in the same way.

Should the rail be difficult to remove, proceed as follows:

Pull up the horizontal tab (1) at the end of the banknote rail to lift the catch
(2) above the crosspiece underneath the tab (see illustration in the section
Removing the banknote rails).

243

Put the tip of a screwdriver in the hole


in the rail (1) and use it as a lever to
move the rails in the direction of the
arrow (2).

Removing the banknote rail note width less than 110 mm


If the banknote rail is set to a banknote width of less than 110 mm, proceed as
follows:

Push the pressure carriage approximately to the center of the cassette (see
section Removing banknotes).
Pull up the horizontal tab at the end of the banknote rail to lift the catch (2)
above the crosspiece underneath the tab. At the same time push against
the nose of the rail (3) with the thumb of your other hand in the direction of
the cassette handle (see section Removing the banknote rails).
Push the pressure carriage all the way to the other end of the cassette, i.e.
the one from which the banknotes are dispensed.
Lift the end of the rail a little and push it outwards towards the long side of
the cassette. If you hold the rail in this position you can push the pressure
carriage to the opposite end of the cassette, which has the cassette handle.
Lift the rail on the other side, too.

244

Inserting the banknote rails


i

In the following figures a banknote width of 133 mm is assumed


resulting in a rail setting at 135 mm on the scale.

The left rail and the right rail are inserted in the same way.
Slide the protruding end of the rail (1)
under the lower edge of the pull-back
handle if necessary and press the rail
(on the dispensing side of the cassette)
into the slot for the required banknote
width.

Then push the rail into the


corresponding slot on the cassette
handle side. Press down on the
banknote rail (1) near the scale while
pushing it in the direction of the
dispensing side (2). Now push the
loose end (3) down until it snaps into
place.

245

The banknote rail is correctly inserted if


the desired setting is placed in the
small cutout (1) and the rail is correctly
hooked in (2).
1

The tab of the rail (1) must lie flat on


the crosspiece.

246

Make sure that both rails are set to the same note width at all four
positions.

If you have no information concerning the size of the banknotes used, measure
the banknotes in millimeters. Round up this value to the next higher value on
the scale and insert the rail at that position.
Examples for setting the rail:
Dispensing side

Side of cassette handle


Banknote width 133 mm
- rail is set to 135 mm
on the scale

Banknote width 137 mm


- rail is set to 140 mm
on the scale

Inserting the banknote rail - note width less than


110 mm
If the banknote width is less than 110 mm, please proceed as follows:
Push the pressure carriage all the way to the end of the cassette which has the
cassette handle (see section "Removing the banknotes").
Insert the rail in the desired slot in front (cassette end from which notes are
dispensed), and press the rail in the rear (cassette handle end) outwards to the
side.
Press the rail down in the center.
Push the pressure carriage to the center of the cassette and press the rail in
the proper slot of the scale in the rear (cassette handle end). Push the tab
down until it snaps into place.
When the banknotes are inserted, there is automatically a gap
i
between the notes and the rails.

247

Setting the banknote height

Press the two catches (1) towards each other and remove the inset (2) in
the direction of the lid center.

248

Set the required note height (3) and push the insets back in (4) until they
snap into place.

Make sure that the insets are set to the same note height at all six
positions.

If you have no information concerning the size of the banknotes used, measure
the banknotes in millimeters. Round up this value to the next higher value on
the scale and place the inset in that position.
Examples:
Note height 72 mm - inset at 74 mm

249

Electronic adjustments for the CMD-V4


Photosensor
initialization *

Installation
Maintenance
Stacker replaced
CMD controller
replaced
Dispensing unit
and thickness
measuring
station replaced
Dispensing unit
without thickness
measuring
station replaced
Cash-out
cassette
replaced
New note type
used
New firmware
loaded
Shutter

Pressure
sensor
initialization
**

Calculation of
reference
values ***

Cassette
initialization
****

X
X

X
X

* Initialize the photosensors with cassettes removed; the photosensors


must not be covered (KDIAG: DXM)
** Remove the cassette with the CMD-V4 switched on (running but
dispensing not active) and reinsert it.
*** Calculate reference values with initialized/inserted cassettes using
genuine cash (KDIAG menu: 'Applications', 'Init. CMD-V4')
**** Initialize the cassettes (KDIAG menu: 'Applications', 'Init.CMD-V4')

250

Photosensor electronics
The photosensor electronics cover generation and control of the photosensor
LED transmit stream and measurement of the receive voltage of the
phototransistors.
The optimum values for the transmit stream and amplification of the evaluation
logic are identified for every photosensor in the course of automatic initialization
of the photosensor parameters. Amplification of the evaluation logic can be
switched on four levels.
The transmit diodes are operated with pulsed current. The receive logic only
evaluates the pulse. This reduces the influence of light from external sources
on the receive signal.
The photosensors are polled one after another. Each photosensor operates
with its own specific parameters (current and amplification). These parameters
are constantly readjusted during operation. The photosensor parameters are
stored in a table in CMOS and are not lost when the CMD-V4 is turned off.

The Photo sensors can be initialized with KDIAG command DXM

Pressure sensors
The pressure sensor initialization takes place when the customer removes all
cassettes and reenters them.

Cassette initialisation
The initialization of the cassettes is necessary in case of new types of
banknotes or cassettes. With the initialization the system will be informed about
the cassette number, the currency and the denomination of the banknotes. If
necessary, you can enter more parameters.
Please observe the product-specific and bank requirements concerning change
of standard or individual changing of cassettes. Please obtain this information
from the bank's administration.

251

Calculating the reference value


The determination of the reference value can be performed for a maximum of
40 different unknown banknotes. It is controlled by the product-specific
software. The reference value determination is required for initial operation or
Use of new banknote types.

To calculate reference values use KDIAG or the customer application

From the specified cassette the currency characteristics, the value of the
banknotes and the emission date will be read out.
These values are transmitted to the cassette when it is initialized.
There will be as many banknotes dispensed as necessary to determine the
reference value.
The process of determining the reference value will be terminated at the latest
if the reference value cannot be determined within the maximum possible
number of banknotes. In this case, the cassette's status remains <P>.
After the reference value has been determined, the dispensed number of
banknotes is reported back to the system.
If no reference value has been determined, the status <P> is reported back to
the system. Dispensing is impossible from this cassette in this case.
The dispensed banknotes are located in the stacking position in the clamp.

Open the safe door (see the operating manual of the basic device).
Holding the green release lever, pull out the CMD-V4 as far as possible
(see chapter "Removal/Installation of Components", section "Pulling out /
pushing in the CMD-V4").

252

If the release lever jams and you cannot pull out the CMD-V4, you
should always see the chapter "Troubleshooting".

Remove the dispensed banknotes from


the clamp stacking position and count
them.
The number of dispensed banknotes
must be the same as the one indicated
by the system. If this is not the case,
you will have to repeat the whole
procedure for determining the
reference values.
Place the counted banknotes back in
the clamp stacking position.

Push the CMD-V4 as far as possible into the safe.

Wait until the CMD-V4 is ready.

After the CMD-V4 has powered up, the cash in the stacking position is
transported to the reject / retract cassette.
Select the next cash-out cassette using the product-specific software or quit
the function for setting the reference value.
Close the safe door (see the operating manual of the basic device).

253

Troubleshooting
Operating or troubleshooting tips are output on the two-character status display
on the controller.
In normal operation this display is set to 00 at the beginning of every reset,
transport or dispensing operation.
If a special state occurs during one of these operations, this is shown on the
status display and is retained until the next device operation.
Additional messages may be displayed during initialization, after powering up
and after a reset.
It is also possible to run an internal test to see if the CMD-V4 is ready for
operation. You can find more on this in the "Function test" section of the
"Device Overview and Operation" chapter.

254

To perform a reset after troubleshooting, move the clamp to its basic


position (stacking position of the clamp in the stacker).

Displays at startup
No.
OFF

to

X
X

Meaning
No power supply
Controller faulty

Reaction
Switch on the device.
Replace the controller.

Controller test after


Power On (displays
are flashing and keep
changing)
Warning: Battery too
weak

None

Controller faulty

Replace the controller.

Replace battery (controller)

Startup of firmware
None
(reset) Validation of
->Error 11
firmware
->Initialization of photosensors ->
CMOS
Check of CMOS
parameters
Error PS xx, 22
Error 23 ... 28
Test of mechanical
Error 18,19, 71..9A
components
Clearing run
Check and clear photosensor xx, try RESET
Error during
again. Replace module or controller if
photosensor
necessary.
initialization after
change of
configuration or
replacement of
controller (the display
alternates between
'PS' and the
photosensor number
'XX').
Power-up completed
without errors.

255

Displays in normal operation


Error
code

OFF

Meaning

Explanation / Measures

No power supply
Start-up (after RESET or
electronics self-test)

Switch on the device.


Wait until power up is completed.

Burn; program controller


Compare; check controller
Controller OK
No error

Faulty software

Switch the device off and on


again. Read the hardware status
(stop info field) and download if
necessary.
Check the lines to the ChipCard
controller.
Check the ChipCard controller and
replace it if necessary.
Check the ChipCard at the
controller and replace it if
necessary.

Communication problem
with ChipCard controller

Communication problem
with ChipCard / or wrong
ChipCard inserted
(ChipCard number not '2260PR').
Stacker EEPROM
Check the lines to the EEPROM /
missing/defective
replace the EEPROM

256

Error
code

Meaning

Explanation / Measures

Locking switch open,


the CMD is not in the
dispensing position

Grasp the green locking handle


and push the CMD-V4 into the
device as far as it will go (the
CMD-V4 must audibly latch into
place).
If this is impossible, it is necessary
to check the locking switch and
adjust or replace it as applicable.
Insert the battery jumper.
When starting the CMD-V4, the
power-up test detected a serious
fault in the electronics of the
controller. The controller must be
replaced.
Reload firmware.

Controller defective or
battery jumper not inserted

Software missing
(download)
Safety switch open

Push in the CMD-V4.

Blocking of device pending

A retract has been executed. The


cash that was not removed by the
customer has been placed in the
SAT. After this, all transport
functions of the CMD-V4 are
disabled by the software.
Remove the customer money from
the SAT, and then reset the device
lock using the product-specific
software (reset lock flag).

257

Error
code

Meaning

Explanation / Measures

CMD-V4 minimum
configuration is missing

Cassette is defective or missing.


In order to be able to operate, the
CMD-V4 requires at least one
cash-out cassette ready for
operation and the reject/retract
cassette. Insert the reject/retract
cassette and the filled cash-out
cassette(s), and register them
using the product-specific
software.
Replace the output transport or the
controller.

Belt drive of clamp


defective (M 3) or jam

258

Error
code

Meaning

Explanation / Measures

Cash jam during dispensing A banknote jam was detected


during dispensing in the
dispensing areas or the vertical
transport facilities of the dispenser
units or the stacker (photosensors
PSDx, DDU, PS1, PS18). Check
the cash path from the cassettes
to the collecting tray or reject
compartment for jammed notes.
Verify that the connectors on the
CMD controller or at the
photosensor elements are plugged
in properly.
Then return the CMD-V4 to cashout position in the safe, thereby
closing the safety switch and
starting the CMD-V4 again
(Reset). If the status display
continues to show '18' after this
start, the jam was not completely
eliminated or another jam
occurred.
Using a test program check the
self-test job 'Status of the
Photosensors'. If a photosensor
(other than the 'cassette empty'
photosensors) is reported
'covered', determine the cause
and eliminate the fault.
If you cannot find a fault and '18'
still appears after the next restart,
the SAT, the relevant dispensing
unit or the controller have to be
replaced.

259

Error
code

Meaning

Explanation / Measures

Clamp transport defective /


blocked

Eliminate the blockage and then


reset. If necessary, replace
stacker or controller.
Check the SAT in the area of the
single reject switch for jammed
notes / scraps and remove them.
Check the movement of the single
reject switch by pressing and
releasing the anchor in lifting
magnet MA2.
Select test function 2 (mechanical
test) by pressing the function
button, and observe actuation of
the single reject switch. If lifting
magnet MA2 does not move at all
or all the way, the stacker and
output transport (SAT) or the
controller has to be replaced.
If the magnet moves all the way,
the CMD-V4 can go back into
operation.
If the fault recurs within a short
time and checking the single reject
switch fails to reveal the cause,
the SAT or the controller has to be
replaced.
Check whether there is a banknote
jam in the area of the measuring
station. Are the cables connected?
Replace dispensing unit with DDU
or controller.

Single reject switch


(MA2/1, MA2/2, SM 1)
faulty / blocked

Measuring station is
defective (DDU)

260

Error
code

Meaning

Explanation / Measures

Photosensor amplifier is
faulty or photosensor
initialization is unsuccessful

Check all cash paths from the


cassettes to the stacking
compartment, from the stacking
compartment to the cash-out and
the inlet area of the reject/retract
cassette for jammed notes and
scraps and remove them.
Then return the CMD-V4 to cashout position in the safe, thereby
closing the safety switch and
starting the CMD-V4 again
(Reset). If the status display
continues to show '22' after restart,
the controller must be replaced.
Eliminate the blockage. Set the
CMD-V4 in the safe to cash-out
position (safety switch closed) and
select test function 2 (mechanical
test) on the function button after
starting up. If this test function
once again ends with status
display '23', the SAT or the
controller must be replaced,
otherwise the CMD-V4 cannot be
operated.

Routing disk (SM2/SM3)


faulty / blocked

261

Error
code

262

Meaning

Explanation / Measures

Reject/retract drive
(MA6) defective / blocked

The choice of reject/retract


compartment in the RR cassette
could not be set properly.
Remove the RR cassette and
check the movement of the retract
compartment. Check whether the
connector on the CMD controller
and lifting magnet MA6 has been
plugged in correctly. Check
whether the digital photosensor is
firmly attached to the switchover
lever. Place the CMD-V4 in the
safe in its dispensing position
(safety switch closed). Reinsert
the RR cassette, select test
function 2 (mechanical test) by
pressing the function button, and
check the movement of the RR
drive (MA6). If the lifting magnet
does not move or if the end
positions of the lever are not
reached (24 appears again on the
status display), the output
transport or the controller has to
be replaced.

Error
code

Meaning

Explanation / Measures

Dispensing drive (DCM 1)


defect / blocked

It was not possible to bring the


main motor (DCM 1) up to
minimum speed after a short startup period. Select '1' (Reset) on the
function button.
If the motor tries to start, but there
is a loud running noise: check the
cash paths of the CMD-V4 for a
massive note jam. Check the inlet
to the reject/retract cassette for
jammed notes.
Set the CMD-V4 in the safe to
cash-out position (safety switch
closed) and select test function 2
(mechanical test) on the function
button after starting up the CMDV4: check the running noise and
transport function of the main
motor.
If the main motor does not rotate
or if this test function once again
ends with status display '25', the
output transport or the controller
must be replaced, otherwise the
CMD-V4 cannot be operated.

263

Error
code

Meaning

Explanation / Measures

Stacker wheel drive (SM 9)


defect / blocked

Check the SAT in the area of the


collecting tray for jammed notes /
scraps and remove them. Set the
CMD-V4 in the safe to cash-out
position (safety switch closed) and
select test function 2 (mechanical
test) on the function button after
starting up the CMD-V4: if this test
function once again ends with
status display '26', the SAT or the
controller must be replaced.
Check the output area of the
CMD-V4 and of the shutter for any
foreign matter that may be
preventing the shutter shield from
moving.
Place CMD-V4 in cash-out
position (safety switch closed).
Select test function 2 (mechanical
test) by pressing the function
button, and observe the movement
of the shutter. The shutter fault
can also be remedied without
danger while the test function is in
progress. Then run through test
function 2 again without interfering
with the movement of the shutter.
If this test function once again
ends with status display '28', the
shutter or the controller must be
replaced.

Shutter error

264

Error
code

Meaning

Explanation / Measures

Cash-out photosensor
covered (manipulation)

Check the SAT banknote output


and shutter for any foreign bodies
that may be disturbing the
functioning of the output
photosensor.
Verify that the connectors at the
CMD-V4 are properly plugged in.
Set the CMD-V4 in the safe to
cash-out position (safety switch
closed) and select test function 1
(Reset) on the function button. If
status code '29' reappears after
the CMD-V4 is started, the shutter,
the SAT or the controller must be
replaced.

265

Error
code

Meaning

Explanation / Measures

Too many problems


during dispensing from
cassette x (x = 1 6)

Bundle rejects can be caused by


extremely skewed banknotes or
banknotes that are extracted in an
uncontrolled way or by problems with the
photosensors.
This error can be ignored the first time it
occurs (warning), but do the following if it
recurs often:
1.
Rem
ove the cassette from dispensing unit x
and check the inserted banknotes: are the
front notes deformed on one side? Is
pressure applied evenly to the front
banknotes (left and right)?
2.
Whe
n the cassette is removed, check the
dispensing area in the dispensing unit for
jammed scraps.
3.
Chec
k the cash path from the cassette 'x' to the
collecting tray for jammed notes / scraps.
Has a transport belt come off the rollers?
4.
Verif
y that the connectors on the CMD
controller and at each photosensor
elements are plugged in properly.

266

Error
code

Meaning

Explanation / Measures

Too many problems


during dispensing from
cassette x (x = 1 6)

5.
Chec
k whether the magnet for the retaining
shaft moves stiffly. Do this by pressing its
anchor. (If necessary check the
movement of the magnet with test
function '2' mechanical test).

If you cannot find a fault and '3x' still


appears, the relevant dispensing unit or
the controller have to be replaced.
A) No cash could be dispensed from
Cash could not be
cassette 'x' or
dispensed or faulty
B) The required pressure could not be
amount of pressure
established when the cassette was
against the banknotes
inserted.
when a cassette is
inserted
Procedure in case A):
(x = 1 - 6)
1.
Rem
ove the cassette 'x' and check the
inserted banknotes: the notes must be
standing upright in the cassette. Are the
first notes very crumpled? Curved notes
should bend away from the pressure
carriage! Are the first notes stuck to each
other or jammed together?
When the cassette is removed, check the
dispensing area in the dispensing unit for
jammed notes/scraps.

267

Error
code

Meaning

Explanation / Measures

Cash could not be


dispensed or faulty
amount of pressure
against the banknotes
when a new cassette is
inserted
(x = 1 - 6)

3.
V
erify that the connectors on the CMD
controller and at the plug connection of
dispensing unit 'x' are plugged in
properly.
4.
Th
en insert the filled cassette into
dispensing unit 'x' and select function
'3' on the function button (test
dispensing) with the safety switch
closed. If this test ends with error code
'4x' again, repeat the test dispensing
procedure checking the function of the
clutch and retaining shaft in the
process. If the clutch or retaining
magnet is not activated, the dispensing
unit or controller must be replaced.
Procedure in case B):
1. Remove the cassette 'x' and check
the inserted banknotes: the notes
must be standing upright in the
cassette. Are the first notes very
crumpled? Curved notes should
bend away from the pressure
carriage! If necessary, transfer
notes from the back of the cassette
to the front. If the stack of
banknotes rubs excessively against
the banknote guides on the side
(notes protrude on the side or are
bent backwards), the stack of notes
should be better aligned.

268

Error
code

Meaning

Explanation / Measures

Cash could not be


dispensed or faulty
amount of pressure
against the banknotes
when a new cassette is
inserted
(x = 1 - 6)

Re-insert the cassette. Can you hear


the pressure carriage moving
forward?
If there is no noise, verify that the
connectors on the CMD controller
and the cassette are plugged in
properly. Perform a test using a
different cassette. If the motor is still
not activated, the controller is faulty.
If you can hear the motor running, but
error message '4x' still appears after
a few seconds (together with three
acoustic signals), remove the
cassette and check manually if the
dispensing shaft can be lifted easily.
Remove the cassette, open it and
place it in dispensing position
manually. Check the smooth
movement of the return bar.

269

Error
code

270

Meaning

Explanation / Measures

Cash could not be


dispensed or faulty
amount of pressure
against the banknotes
when a new cassette is
inserted
(x = 1 - 6)
Too many poor quality
notes (x=1-6)

3.)

Too many double or excessively


wide/narrow notes were detected
during dispensing from cassette x.
Remove cassette x, and check
whether the right type of banknote
was inserted. Check notes for
deformations or sticky points.
Reinsert the cassette and restart
the application. If many 'good' notes
are subject to a single reject during
dispensing or if error '4x' recurs
after a short time, the reference
values should be recalculated for
this note type. If the error cannot be
removed, the dispensing unit or
controller must be replaced.

Error
code

Meaning

Explanation / Measures

Cassette defective
(x = 1 - 6)

The banknote data stored in


cassette 'x' cannot be read or rewritten.
Verify that the connectors on CMD
controller and the cassette
connector are plugged in properly.
If the fault also occurs with a
different cassette in this dispensing
unit, the controller must be
replaced.

271

Dirty photosensors / sensors


Error
code

Meaning

Explanation / Measures

Banknote thickness
measuring station (DDU)
not ready

Check whether there is a banknote


jam in the area of the measuring
station. Are the cables connected?
Replace dispensing unit with DDU
or controller.

Dispensing sensor is dirty


or pressure sensor is
faulty (x=1-6)

A)
Note:
When this error has occurred for
the first time, the CMD-V4 will
continue to function until operation
shuts down automatically when the
level of dirt increases.
B)

272

Error
code

Meaning

Explanation / Measures

Cassette empty sensor is


dirty (x = 1 - 6)

Clean photosensor 'PSEx' in the


relevant dispensing unit and the
associated prism in the pressure
carriage of the cassette. Then
execute a Reset (set CMD-V4 to
dispensing position). Use the 'DYK'
self-test program (check status of
photosensors/photosensor
amplifiers) to check the level of dirt
on all photosensors in KDIAG:
Photosensors with status '3' or
higher must be cleaned. The
improvement in status can be
checked after reset.
Note:
When this error has occurred for
the first time, the CMD-V4 will
continue to function until operation
shuts down automatically when the
level of dirt increases.

273

Error
code

Meaning

Explanation / Measures

SAT: Photosensor PS1 (P) Carefully clean the send and


receive diode between the stacker
dirty; stacker wheel input
wheels with a brush. Place CMD-V4
back into cash-out position. If the
status display continues to show
error code '90' after powering up
(reset), remove the stacker unit
and, from below, clean the surfaces
of the prism between the stacker
wheels. Put the CMD-V4 back in its
dispensing position. If the status
display continues to show error
code '90' after powering up (reset),
the stacker has to be replaced.
Use the 'DYK' self-test program
(check status of photosensors /
photosensor amplifiers) to check
the level of dirt on all photosensors
in KDIAG. Photosensors with status
'3' or higher must be cleaned. The
improvement in status can be
checked after reset.
Note:
When this error has occurred for
the first time, the CMD-V4 will
continue to function until operation
shuts down automatically when the
level of dirt increases.

274

Error
code

Meaning

Explanation / Measures

Photosensor is dirty

Photosensor '9x' is dirty and needs


to be cleaned as soon as possible.
Remove any dust from the surfaces
of the corresponding
transmitter/receiver (elements with
a clear or purple plastic housing,
respectively) and, if necessary,
from the associated prism (P; two
glass-clear surfaces opposite the
transmitter/receiver) with a brush or
compressed air. After cleaning, set
the CMD-V4 to home position and
wait for start-up or select '1' (Reset)
on the function button.
Use the 'DYK' self-test program
(check status of photosensors /
photosensor amplifiers) to check
the level of dirt on all photosensors
in KDIAG: Photosensors with status
'3' or higher must be cleaned. The
improvement in status can be
checked after reset. Note: When
the error code '9x' has occurred for
the first time, the CMD-V4 will
continue to function until operation
shuts down automatically when the
level of dirt increases (in this case
the status display will show '9x',
too).

Cassette monitoring:
Photosensor PS18

'Cassette empty' (single


reject) PS2

Cash-out photosensor
PS27 (P)

Bundle rear edge control


Shutter sensor PS28

275

Checking the note paths


Before checking the banknote paths, you should perform the following steps:

Activate the product-specific software (see chapter "Basic Operation",


section "Calling the product-specific software" in the operating manual of
the basic device).
Open the safe door (see the operating manual of the basic device).
Holding the green release lever, pull out the CMD-V4 as far as possible
(see chapter "Removal/Installation of Components", section "Pulling out /
pushing in the CMD-V4").

276

If the release lever jams, you must check the current position of the
clamp. If possible, push the clamp carefully back to its home position.
Perform a reset using the function button. Now check whether you can
remove the CMD-V4.

Locking / unlocking handle blocked


The locking handle is blocked by the routing disk as soon as the latter leaves
its home position.
If you cannot actuate the locking handle, the note clamp is not in the stacking
position or there is a routing disk error.

Note that it is essential for the banknote clamp to be in the stacker


position. Otherwise the clamp can fall when it is pulled out, and the
pull cable can be damaged.

Remove the reject/retract cassette (see the "Removing the cassette"


section of the "Device Overview and Operation" chapter) and see which
position the banknote clamp is in.
If the banknote clamp is not in the stacking position, try carefully to move it
down into the stacking position.
When the banknote clamp is down,
you can activate the emergency unlock
function (1) on the CMD-V4 and pull
out the CMD-V4.

277

Checking the vertical transport


Raise the appropriate locking handle
(1) or (2) of the dispensing unit and
move the cover forward.

Check the upper/lower area of the


vertical transport and remove any
notes that may be there (1).
Lower the cover again until it audibly
latches into place.

278

Make sure that the cover lies


flush with the surface and that
the two sides of the locking
handle are locked in position.

Checking the dispensing areas


i

In the dispensing units the dispensing area (inside the device) must be
checked.
The dispensing areas can only be checked when the cassettes have
been removed from the dispensing units (see chapter "Device
Overview and Operation", section "Removing the cassette").
Check the dispensing area of each
dispensing unit for banknotes and if
necessary remove the notes (see
arrow).

Re-insert all cassettes which were removed (see chapter "Device Overview
and Operation", section "Inserting the cassette").
Log the cassettes on using the product-specific software (see the operating
manual of the basic device).

279

Checking the stacker and output transport


i

Do not try to open the clamp by force; you could damage it.

Stacker wheel area


Check the area round the vertical
transport and if necessary remove any
notes.

Single reject area

The function of the single reject depends on the individual


configuration.
Push the green unlocking levers (1)
out, and pull the flap (2) forward.

280

Check the storage area and remove


any notes that may be there (3).

Gear tracks of the stacker and output transport


Horizontal output
If the clamp has come to a standstill at
a position outside the stacking position,
you may need to check and clean the
gear tracks (1).

281

Gear tracks of the output transport


Vertical output
If the clamp has come to a standstill at
a position outside the stacking position,
you may need to check and clean the
gear tracks (1).

Check the photosensors (1) and (2) in


the shutter area.

After checking the cash paths, proceed as follows:

After checking the cash paths push the CMD-V4 by the green release lever
back into the safe as far as possible (see the operating manual of the basic
device).
Close the safe door (see the operating manual of the basic device).

282

WN Spare

WN Spare can be found in the miscellaneous chapter of the training CD

"WNSpare_V2" installation program


To install "WNSpare_V2", load the "setup.exe" file to a separate download
directory on your PC. Next, start the program from your download directory and
follow the instructions of the installation wizard. Depending on the configuration
of your system, it may be necessary to restart the computer. A database
update is required before you call "WNSpare_V2" for the first time. You will find
further details in the section entitled "Database update".
There is more information in the user manual.
Database update
To install the database, unzip the "WNSpareDBN-V2.zip" file on your hard disk.
To integrate the database in the "WNSpare_V2" program, select the menu item
"File --> Open" in the "WNSpare_V2" program. At the initial start of the program
"WNSpare_V2" you will request to select a database automatically.
Picture database
If you have constant access to Internet it is not necessary to download the
picture database. The program "WNSpare_V2" is preconfigured to enable you
to access our picture database online in the Internet. The default path is:
"http://extranet.wincor-nixdorf.com/service/spare/pictures".
If you wish to access the pictures offline, you must save and unzip the entire
picture database in a separate hard disk directory. The following setting must
then be changed:
select "Edit > Settings" > "Picture" and select checkbox Path and fill out the
input field with your path to the picture directory on your PC.

283

KDIAG

KDIAG can be found in the test software chapter of the training CD


KDIAG is licensed by Wincor Nixdorf Its not allowed to produce
Unauthorized copies

The test program KDIAG is available for DOS and for WIN32. Depending on
the test environment its possible to test the Wincor-Nixdorf hardware with a
DOS Boot-CD / Floppy disk or with a Windows 32 based PC or Laptop.
The handling of both test programs is identical.

KDIAG for DOS


At present there are offered two kinds of KDIAG files on the WWW-Server.

KDIAG base floppy disk

add on test programs to the KDIAG base floppy disk

The software that is to find under the release number of the KDIAG base floppy
disk is only the KDIAG operating system and only this software is installed
when creating the disk (as described below). "add on test programs to the
KDIAG base floppy disk" has to be added, so that the disk becomes a test disk
and is usable. It is possible to add every single add on test program to the base
disk as long it is enough space on the disk. The test programs can be
combined as required.
Wisely the add on test programs to the KDIAG base floppy disk should be
installed on an already created KDIAG base floppy disk. The test programs are
found under the release number of the corresponding product.

284

Creating a KDIAG Base Floppy Disk


Floppy Disk Preparation:
A DOS formatted 3,5" 1,44 MB Diskette is required.
Installing of system files is not necessary.
You do not need to delete existing files.
Software Download:
Download KBGB1007.zip file and specify a target directory on your local hard
disk drive. Extract KBGB1007.exe and safe it to your HDD
Unpack Software:
The test software is located in a self extracting EXE-File (as Zip-File).
Start this file without any parameters. And push the Create Floppy button.

Add Test Programs to the KDIAG Base Floppy Disk

Software Download
Choose the file with a mouse click and set target directory of the PC floppy disk
(containing the KDIAG base disk) and start the downloading of the file into the
root of the KDIAG base disk. (During start up of the KDIAG base floppy disk the
self extracting test programs will be extracted on an automatically createted
RAM disk.)
More test programs can be downloaded on a separate formatted floppy disk.
They just have to be loaded into the root of the floppy disk.
After start of the KDIAG base floppy disk a selection is available to extract more
test programs from other floppy disks (created as described before) into the
RAM drive.

285

KDIAG for WIN32


Download the KDIAG installer and specify a target directory on your local
hard disk drive.
Execute the setup.exe file to install the Test software on your PC or Laptop.
confirm all messages and install the software to the default directory
KDIAG32_TestSW
The test programmes can now be opened directly from the start menu. The
software package includes all the KDIAG32 versions currently available. As a
result, all RS232 and USB components can be tested as usual. The interface to
be used is selected in the respective test module menus.

286

KDIAG for special electronic

If you start the test program for special electronics you see the screen above.
Before you can start testing you have to setup the KDIAG parameter. Therefore
press the button
.

287

Most of the default settings are correct. For some parameters a


change or modification is necessary.

Channel =CH3
CH3 is correct if the SEL is connected to MUX03 of the Fitwin card. You can
find this information in the wiring diagram or on the sticker inside the ATM.

288

CH is equal MUX, COM1 or 2 is the COM1 or 2 interface at the backside of the


PC.
PIN Keyboard available=NO
The parameter PIN Keyboard is always =NO, even if the ATM is equipped with
an Pin pad.
Wincor Nixdorf use always EPP in xe ATMs and the EPP is almost always
connected to CH07.
Sofkeys available=YES
The parameter Softkeys available is =Yes if the ATM is equipped with Softkeys.
If the ATM is equipped with a touch screen its =NO
Function keys=NO
This parameter is always =NO. Function keys are not used any more.
All other parameter defaults are always correct. Its not necessary to change
them.
After check and change quit this screen by pressing the button
and confirm the safe and exit window with yes.

Its now possible to select the different test points. A detailed description of the
test can be found in the information field right hand of the test point window.

289

KDIAG for EPP

If you start the test program for EPP you see the screen above. Before you
can start testing you have to setup the KDIAG parameter. Therefore press the
button
.

290

Channel=07
CH7 is correct if the EPP is connected to MUX07 of the Fitwin card. You can
find this information in the wiring diagram or on the sticker inside the ATM.
CH is equal MUX, COM1 or 2 is the COM1 or 2 interface at the backside of the
PC, USB is the USB port at the backside of the PC.

The parameter USB can only be used in the Windows version of


KDIAG since DOS dont support USB

All other parameter defaults are always correct. Its not necessary to change
them.
After check and change quit this screen by pressing the button
and confirm the safe and exit window with yes.

Its now possible to select the different test points. A detailed description of the
test can be found in the information field right hand of the test point window.

291

KDIAG for CHD V2X

If you start the test program for CHDV2X you see the screen above. Before you
can start testing you have to setup the KDIAG parameter. Therefore press the
button
.

292

Most of the default settings are correct. For some parameters a


change or modification is necessary.

Channel=CH05
CH5 is correct if the CHD V2X is connected to MUX05 of the Fitwin card. You
can find this information in the wiring diagram or on the sticker inside the ATM.
CH is equal MUX, COM1 or 2 is the COM1 or 2 interface at the backside of the
PC, USB is the USB port at the backside of the PC.

The parameter USB can only be used in the Windows version of


KDIAG since DOS dont support USB.
Furthermore a special version of the card reader (CHD V2XU) is
necessary

293

card with = mag+chip in one


This parameter is correct if you use the Wincor Nixdorf Hybridcardreader test
card (01750066226). This test card contain a chip with a special test script and
a magnet stripe.
If you use a different card, e.g. an old credit card, you have to change the
parameter to = mag. stripe only.
Chip only is not used for standard testing.
Device = 01750049626
This parameter is correct if you test the standard card reader.
The 0175number can be found on the sticker at the card reader.
Configuration list:
01750049626 CHD-V2X Standard version
01750076277 CHD-V2XF ACT Alloop Version
01750076411 CHD-V2XU USB version
File=V2X04B00.BIN
This parameter specifies the path and name of the CHD V2X firmware.
If the firmware is stored in the KDIAG directory no change is necessary.
Otherwise you have to type the complete path. e.g. c:\frm\chd\V2X04B00.BIN
All other parameter defaults are always correct. Its not necessary to change
them.
After check and change quit this screen by pressing the button
and confirm the safe and exit window with yes.

294

Its now possible to select the different test points. A detailed description of the
test can be found in the information field right hand of the test point window.

295

KDIAG for CHD ICM 300

If you start the test program for CHD ICM 300 you see the screen above.
Before you can start testing you have to setup the KDIAG parameter. Therefore
press the button
.

296

Channel=COM1
COM1 is correct if the CHD ICM 300 is connected to the COM1 interface. You
can find this information in the wiring diagram or on the sticker inside the ATM.
CH is equal MUX, COM1 or 2 is the COM1 or 2 interface at the backside of the
PC.
Read card= intake
This parameter is correct if KDIAG shall read the card during insert into the
card reader slot.
Change this parameter to withdraw if KDIAG shall read the card during pull the
card out of the card reader slot.

the read result is much better if KDIAG read the card during pull out.
File=ICM300.BIN
This parameter specifies the path and name of the CHD ICM 300 firmware.
If the firmware is stored in the KDIAG directory no change is necessary.
Otherwise you have to type the complete path. e.g. c:\frm\chd\ICM300.BIN
All other parameter defaults are always correct. Its not necessary to change
them.
After check and change quit this screen by pressing the button
and confirm the safe and exit window with yes.

297

Its now possible to select the different test points. A detailed description of the
test can be found in the information field right hand of the test point window.

Its not possible to crate a test card with this type of card reader. If you use
a brand new test card from our stock use the KDIAG for CHD V2X to write the
test information to the magnetic tracks.

298

KDIAG for operator panel

If you start the test program for CHD ICM 300 you see the screen above.
Before you can start testing you have to setup the KDIAG parameter. Therefore
press the button.

299

Channel=CH02
CH2 is correct if the operator panel is connected to MUX02 of the Fitwin card.
You can find this information in the wiring diagram or on the sticker inside the
ATM.
CH is equal MUX, COM1 or 2 is the COM1 or 2 interface at the backside of the
PC.
All other parameter defaults are always correct. Its not necessary to change
them.
After check and change quit this screen by pressing the button
and confirm the safe and exit window with yes.

Its now possible to select the different test points. A detailed description of the
test can be found in the information field right hand of the test point window.

300

KDIAG for TP06, NP06, TP07 and NP07 (BJ2003)

This test is possible with the Windows32 version of KDIAG only.

If you start the test program for BJ2003 you see the screen above. Before you
can start testing you have to setup the KDIAG parameter. Therefore press the
button.

301

Select the printer you want to test with the up and down key.
E.g. BJ2003-TP07

Channel=USB
Setting USB is always correct
Firmware = TP07.FRM
Loader superSet = TP07.SST
Standard Codepage (font) = TP07.FNT
Power UP Test = TP07.PUT
Load version File = TP07.LVF
This parameter specifies the path and name of the TP07 software files.
If these files are stored in the KDIAG directory no change is necessary.
Otherwise you have to type the complete path. e.g. c:\frm\TP07\TP07.FRM
All other parameter defaults are always correct. Its not necessary to change
them.

302

After check and change quit this screen by pressing the button
and confirm the safe and exit window with yes.

Its now possible to select the different test points. A detailed description of the
test can be found in the information field right hand of the test point window.

303

KDIAG for cash in- / out-modules (CMD V4)

If you start the test program for CMD V4 you see the screen above.

Init Parameter
Before you start testing, access this menu to setup the connection between the
test program and CMD V4 controller.
Its necessary to change the channel to
COM X for Laptop or PC with 0-modem cable
MUX 4 for PC2XX0xe with Fitwin card
COM 4 for PC1500xe with COM extension card
USB for a CMD V4 controller with USB connector

The following picture shows a correct configuration to test the dispenser with a
Laptop computer.

Its also possible to set the baud rate to 57600 baud. The CMD V4
controller has an automatic baud rate switchover and switch automatically to
the line speed supplied by KDIAG.

304

Quit this screen with OK.

Devi CMD-V4

The window above is a collection of all test commands for CMD V4.

305

This manual explains all test points step by step, anyway a training is
necessary to transfer the displayed information from KDIAG to service activities.

device state
You can use the device state to analyse the dispenser. The following status are
displayed:

Interlock switch open/closed


Device lock set yes/no
Cassettes ready yes/no
Status of shutter
Transport status
Position of the money jam
Status of single reject unit
Status of Operator display (7segment display at controller)

The following picture shows a device status of a CMD V4 without error after
start up.

306

307

cassettes state

This test point display the status of up to 6 cassettes. Check if the displayed
information is correct. Double check that the displayed value and currency code,
match to the sticker and the content of the corresponding cash out cassette.
Cassette 1 is the cassette below the reject cassette.
The status of the cassette must be R=ready to be able to dispense.
P=
N=
E=
D=
M=

parameter unknown (reference value calculation necessary)


reinserted (use the conf notes / cass) to log the cassette on
physically emty (fill the cassette with money)
defect (check or replace the cassette)
missing (install cassette)

Its possible to save the displayed information to file. This file simplifies the
cassette initialisation. The default name is cassette.ini. If required its possible
to change the file name.

308

device configure
This test can be used to check the coding of the transport module cable
(frontload. rearload , vertical or horizontal) the number of dispensing modules
the configuration of the jumpers as well as the status of the micro switches.

309

firmware state/conf
This test point displays the firmware release as well as the status and
configuration of the actual installed firmware.
The picture below show the firmware state of a CMD V4 dispenser with
firmware release 14.07

310

overview diagnostic
This test can be used to display the result of all other test in one single screen.
The advantage of this test is, that it can be used to save the result into a text
file.
The following information is exclusive displayed during this test:

DYR Internal note statistic (transaction/dispensed notes)


DYF Capacity of CMOS battery

Push the start button to activate the test. After some seconds the left
window display the information. The right window allows a selection of the
single test points. Anyway its possible to scroll the left window down.

SCOP-state
This test point is useless if no additional SCOP controller is connected to the
CMD V4 controller.
If a SCOP controller is connected the status and the firmware version is
displayed

311

read EEPROM coll tr


This test display the information inside the stacker EEPROM.

The smily in front of the Single-Reject low is an indicator that the singlereject unit is available, if this smily is missing single reject will not work.

312

read error stack


This test point displays the last 10 errors that occur during dispensing.
The following information is displayed for each of these 10 errors

Time and date


Device state
Photosensor state
Cassettes state

reset CMD-V4
If you run this test the dispenser beeps and show - - on the 7 segment display.
After a reset cycle its ready to use, or show an error message on the display.
This test is helpful to test the communication between KDIAG and controller.

313

init cassettes
This test can be used to initialise the cassettes. The following 3 functions are
provided

Reprogram the cassette EEPROMs


Set the note counters
Calculation of reference values

Default values:

When entering the data, make sure that the correct number of digits is
entered, e.g. four digits for the Number of notes and eight digits for the Value.
Otherwise KDIAG will stop with an error.
Current no
In device
Value
Currency
Release
Width
Cut tolera
ID Number
Lowest

314

number of notes in cassette


number of notes in dispenser
(cass. + reject tray)
value of the note
currency of the note e.g. USD for US dollar
issue date of the note ( default is 0000 )
width of the note ( default is 000 )
cut tolera of the note ( default 00 )
ID number of the cassette
Minimum quantity in cassette

conf notes / cassettes

If the cassettes have been replaced and the controller displays 14, its
necessary to confirm the number of notes!
Mark the reinserted cassettes wit X and confirm selection with Send
The controller display should change to 00.
If its still 14 check the cassettes state.

read/set rtc
With this test the internal clock of the CMD controller is set.
ZAC = CMD_V4 controller
Its possible to set the clock manually (New->ZAC) or automatically
(PC-CLK->ZAC)

315

define FW config
This test can be used to change some parameters in the firmware. The
following parameter can be adjusted.

Double extract evaluation


Maximum number of notes per transaction
Single reject active (yes/no)

The upper window displays the actual configuration. The lower window can be
used to change the parameter.

normalising device
This test point is for the production line only

state file
This test point cant be used at the moment

316

intern / selftest

This test point is useful to check the Hardware of the Dispenser. A description of the
different test programs is displayed above the upper blue box.
The most important tests are

DA
DXM
DYGT
DYKT
DYLD
DYQT

reset
init of photosensor amplifier
status of digital- (bifurcated) and hall- sensors
condition of controlled photosensors
status of controlled photosensors
status of pressure sensors

The abbreviation of the photo sensors in KDIAG could be different from the
Manual.
Photo sensor translation table
Manual
PS
PSD
PSE
DPS
HS

KDIAG

LS
LAM
KLM
GL
HL

317

continous
This test is the most efficient test to check the complete dispenser. You has to
enter the requested number of notes for each cassette and the number of
dispensing cycles.

If you have a high rate of rejected bank notes you can use continuous for
analysing the reason. Mark Protocolling and do some test dispensing. During
the test Kdiag will create a file statis.sta in the same directory from where you
start Kdiag. in this file you will find detail information about each dispended note.
Example:
2004/06/17 11:22 ,0F,PCM,00000014,80,00,06,012C,012F,20,22,0000,00,FFFF
,0E,PCM,00000014,80,00,01,012F,012F,20,22,0000,00,00CF
,0D,PCM,00000014,80,00,0B,012C,012F,1F,22,0000,00,00A7
,0C,PCM,00000014,80,00,17,012C,012B,20,23,0000,00,00BC
,0B,PCM,00000014,80,00,14,012F,012C,20,22,0000,00,00B1
,0A,PCM,00000014,80,00,06,012C,012F,1F,22,0000,00,00BC
,09,PCM,00000014,80,00,03,012D,012F,20,24,0000,00,00B0
,08,PCM,00000014,80,00,01,012C,012D,1F,22,0000,00,00C2
,07,PCM,00000014,80,00,01,012E,012E,20,23,0000,00,00B1
,06,PCM,00000014,80,00,01,012C,012C,1F,21,0000,00,00B0
,05,PCM,00000014,80,00,01,012C,012C,1F,22,0000,00,00B6
,04,PCM,00000014,80,00,01,012D,012D,1F,22,0000,00,00B7
,03,PCM,00000014,80,00,03,012E,012C,20,23,0000,00,00BC
,02,PCM,00000014,80,00,06,012E,012E,21,25,0000,00,00AE
,01,PCM,00000014,80,00,06,012F,012E,1F,22,0000,00,00B4

318

319

production
This test point is for the production line only

dispense
This test can be used to test the dispenser.

Enter an amount and select mixture 1 or mixture 2

If you run this test the money will be in customer access


Select Dispen.
The dispenser dispenses your selected amount.
Count the notes to check if everything is OK.
If you set the Wait seconds to e.g. 10 you can check if the retract function
works.

320

standard commands

The standard commands are used to test the dispenser step by step. A short
description of all commands can be found below in the spreadsheet. If you
require further information refer to the AZM_NG Software manual.
If you send one of the commands to the CMD V4 controller you receive a return
code including status code.
example:

command to the controller


returncode from the controller

DA (reset)
DA A

Status codes:
A: OK:
B: Software missing:
C: Syntax:
D: Out of service:

E: Device error:
F: Safe not open:

Command executed correctly.

The control program required to operate the


AZM_NG is not available.
The command is syntactically incorrect.
Either the device locks are activated (security
switch/lock after cash is retained in the stacker /
output transport facility) or an error has occurred
and must be eliminated.
A device error has occurred during execution.
The safe door was not open during encryption
commands.

321

G: Cash not removed: This is simply a status for the commands Offer
H: Cash removed:
I: Context:
K: Code error:

cash and Waiting for removal.


The status Cash removed acknowledges
the Retain command (with or without storage).
The relevant hardware version is missing or the
command cannot be executed at this point.
An error was detected with encryption activated.

Job

Command

SW reset
Disp. standard

DA
DBS1,02:2,02;

Disp. stacker

Bundle reject

Shutter test
Open shutter
Close shutter
Notes to W.-Pos.

Offer banknotes

322

Description

Executes a reset on the AZM-NG.


This command dispenses two notes
from cassette one and two notes from
cassette two and transports them to
the collecting tray.
DBC1,02:2,02; Notes are dispensed, in addition to
those already in the stacker.
This command can only be executed
when there are notes in the collecting
tray.
An error message is issued if there are
no notes in the collecting tray.
DCB
Transports cash to the reject cassette
after standard dispensing or out of
customers reach.
DCT
A complete test is carried out when a
shutter is fitted and configured.
DCO
A fitted and configured shutter is
opened.
DCC
A fitted and configured shutter is
closed.
DCW
Notes to wait position transports cash
to the wait position after dispensing,
before offering them to the customer.
After standard dispensing, the cash
must be transported to wait position
before Notes offering or Notes output
is executed.
DCP005
After standard dispensing the notes
must be transported to the wait position
so they can be offered to the customer
for 005 seconds with Notes offering.

Output banknotes

DCE

Wait for take notes

DCA005

Retain & store

DCR

Retain no store

DCQ

Cancel

DD

Device status

DED1024

Cassette status

DEC1024

If the cash is not taken within the set


period during Notes offering, then
KDIAG receives the message DCPG
Notes not removed.
After standard dispensing the notes
must be transported to the wait so they
can be transported out of the stacker
with Notes output.
The cash is not retained by the stacker
as with Notes offering, but is ejected.
With Notes waiting the time for
removal of the notes set in Notes
offering is available once more. The
time can be modified using the editing
functions.
Cash located in the output due to the
Notes offering command can be
transported to the retract compartment
with the Retain & store command.
Retain & store increments the retract
counter by one.
Retain no store withdraws cash from
the output and deposits it on the
transport belt.
This increments the retract counter by
one and sets the retract disable
feature.
The first thing to do after this procedure
is to clear the retract disable feature by
means of Reset lock flag. The retract
counter should then be cleared, after
which a Reset should be executed.
This command can be used to cancel
jobs in a defined way with wait for
Retain.
State of device checks the devicespecific data.
The data returned in From AZM can
be evaluated by means of the key
combination ALT+I.
State of cassettes is used to check
cassette-specific data.
The data returned in From AZM can

323

Reset lock flag

DFR

Ret. counter clear

DFT

Read FW- ID

*IL

Get HWS

DYTHWS

be evaluated by means of the key


combination ALT+I..
The retract lock flag is reset after a
retract, e.g. via Retain no store.
Reset retract counter sets the number
of retracts executed to zero.
Read firmware ID enables you to
check the loaded firmware level.
Command not supported by CMD V4

load firmware
With this dialog its possible to download the CMD_V4_0.bin firmware to the
CMD V4 controller.
In the first step you have to select the folder on your HDD were the firmware is
stored.
In the second step you have to select the correct firmware file.
The time of the download depends on the selected baud rate.

324

Commands developer
This window can be used to type commands by hand. The following command
is not listed in KDIAG but allow a deeper diagnostic of the photo sensors

Firmware CMD_V4_0.BIN > 16.00


First you have to change the dispenser to diagnostic mode. Therefore type
DYTCMDT

(change to diagnostic mode)

To display the 1st page of the photo sensor table type


XITXW

(read condition of photo sensor)

To display the 2nd page of the photo sensor table type again
XITXW

(read condition of photo sensor)

To quit the diagnostic mode type XA_, open and close the interlock switch
or select intern test 1 with the push button at the controller.
Firmware CMD_V4_0.BIN > 16.00
Therefore type
DYTLVXW,1

(read condition of photo sensor)

To display the 2nd page of the photo sensor table type again or press Enter.

325

Discription of the photosensor table:


DYTA
LS/

Name of the photosensor (LKL= cass. empty, LAM= extraction sensor,


L1.....L37)
Akt./
Current gain value and current to be set to see the respective
photosensor open.
Example: 245h corresponds to gain level 3, current 45hex. 3FEh
photosensor is not recognized as open even at max. gain and current
R/
> pointer to the photosensor from which onwards readjustment takes
place at the next opportunity, (10 min. after a payment without any
further transactions, or, at the latest, after 150 transactions at shorter
invervals)
+ After an adjustment which has set a higher operating point, the
photosensor still is in an observation stage (exceeding the status
threshold is not yet indicated on the controllers hex display).
- After an adjustment which has set a lower operating point, the
photosensor still is in an observation stage (if necessary, the difference
can be completely reversed in another readjustment).
Open-cassette-empty photosensor (cassette physically empty)
S/
Status of the photosensor like in the self-test job: 1=production
okay, 2=TKD okay, 3=slightly dirty, 4=very dirty, 5=defective,
6=cassette-empty photosensor has never been calibrated before.
Arb./
Adjusted operating point currently used by the photosensor (gain and
current)
Ref./
Operating point saved at the last initialisation (gain and current)
Dirt/
Factor by which a photosensor has improved (>1) or deteriorated (<1)
by readjusting after the last initialisation.
Zust./ A/D value currently read in during execution of this command, with the
logical state (0=open, g=closed, ?=undefined). The A/D value must be
around 200 for an open photosensor. The ? area is between approx.
70 and 125; below 70, a photosensor is logically closed (g).
Phase # Phase shift, currently not implemented
/

326

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