INTHE HIGH COURT oF Jt
CHANCERY DIVISION
BETWEEN:
GROUPM UK LTD
MINDSHARE MEDIA UK LIMITED
MEDIACOM HOLDINGS LIMITED
MEDIARDGE: CIA UK LIMITED
-MAXUS COMMUNICATIONS (UK) LIMITED.
and =
FIRMDECISIONS LIMITED
Defendant
DEFENCE
1. Definitions issued in the Particulars of Claim are adopted in this Defence for
convenience. The headings used in the Paniculars of Clim are not accepted and are
therefore not adopted
2. Paragraph 1 103 are admited, save that:
2.1. FiemDevsions has no knowledge a to whether GroupM has authority to represent or
‘manages the Second to Filth Claimants, or whether the Claimants are wholly-owned
subsidiaries of WPP, and doesnot admit any of those allegations.2.2. The WPP Group is leading communication services group but the allegation that it
isthe world leaders not admitted,
Asto paragraph 4
3.4. Customers (Le. advertisers) who purchase media for advertising from GroupM
Agencies typically contact on terms which entitle them to require the agency to
permit and facilitae a peridie third party review and audit in onder to verify that the
contractual artangements between the customer and the agency, including but not
limited to those relating to cash flows and rebates, have been properly performed
(contractual compliance reviews")
53.2. From time to time, FimDecisions is contracted by such customers to undertake
contractual compliance reviews
33. GroupM Agencies typically require compliance specialist, including FirmDesions,
to conclude non-disclosure agreements (-NDAs") before being permited access to
‘the information nesessary to conduct the review.
3.4. The NDA is in each case concluded with the principal relevant agency (‘the
counterparty agerey") or the subsidiary holding the documents and_not with
GroupM, and govemns (amongst other things) the provision of information relevant to
the particular contactual compliance review by both the counterparty ageney and its
alias
‘As to paragraph 5, the tems of each NDA are customised by specifying the relevant
partis, elient and purpose. withthe result thatthe NDAs are not simply identical. The
remaining allegations inthis paragraph are admitted,
[As to paragraph 6, itis admitted thatthe definition of Confidential Informa
NDAs expressly includes the content ofthe relevant NDA itself, and that annexure B to
the Particulars of Claim contains a transcription of substantive clauses of the generic
min the
NDA which ae relevant for purposes ofthese proceedings. The right rely on the full
agreement in each cases reserved,6. Asto paragraph 7 and 8:
6.1. When carrying out any GroupM Agency contractual compliance review,
FimDecisions is and was bound by the terms ofthe relevant NDA with the relevant
«counterparty agency, including the obligations of confidence which they set ou
162. FirmDecsions will ely on the full terms of each relevant NDA, but admits thatthe
NDAs provide that FimDecisions was under a duty in general terms not to use
‘Confidential Information for anything other than the limited purpose of the rlevant
contractual compliance review, was obliged not to disclose Confidential Information
to third partes, and was obliged upon request to account for oF tetum to the relevant
agency any materials in its possession or contol containing or derived from
Confidential Information disclosed for purposes ofthe contractual compliance review
inguestion,
63, Whether information was provided by the relevant counterparty ageney or one of is
affiliates, FimDecisions’ duties were owed to the relevant counterparty agency in
cach case, and not to GroupM or to GroupM Agencies generally
64. The remaining allegations are denied
7. Asto paragraph 9:
‘74. Mr Broderick of FitmDecisions and Mr Smith and Mr Brook of GroupM have
historically kept an informal channel of communication apen between them in order
to resolve difficulties and protect the relationship between the parties as well es their
chain in May 2016 pursuant 1 that
respective commercial interests. In an em
practice:
7.1, Me Broderick followed up on a meeting with Mr Brook on 4 May 2016,
sought fo arrange further meeting, and complained about an email sent by the
Fourth Claimants Mr Shllto a customer, which had implied that FirmDex
1 of unprofessional practices including breaches of confidentiality
vas
7.4.2. Me Smith sought to just
incident in Australia in 2014 in regard to FirmDecsions’ client and Mediacom
fy Mr Shil's email on th basis of an isolated historicAustralia Limited, which had long since been resolved and seed between its
Paes (‘the Mediacom Australia incident), explained in further detail be
7.13. Mr Broderick replied saying amongst other things tat the Mediacom
‘Australia incident as not relevant. He illustrated what had been a co-operative
‘working relationship between FiemDecisions and the GroupM Agencies by
noing
— we have 4 or § instances this year where your agencies have sent us
‘confidential information for other clients by mistake ~ we don't make a meal
fof it In one instance this year, your agency sent us the whole list of “media
diferences” by mistake... [we] complied with our NDA. We never called any
‘lent on that ist.
"72. Inthe Mediacom Australia incident
721. In July 2014, in the course of a contractual compliance review, a then
‘employee of FirmDecisions was provided with an invoice for television costs
charged to FimDecisions client by an employee of FinancePlus, an Australian
shared services conte acting on behalf of Mediacom Australia Limited. The
FinancePlus employee mistakenly attached to the invoice a spreadsheet listing
‘mcnihly billings teach of Mediacom's clients with a reconeiliation against
"AVD" (which FirmDecisions understood to mean Annual Volume Discount.
7.22. The employee did nt notify Mediacom Australia ofthe mistake but fora brief
period retained the spreadsheet provided. FiemDecisions’ daft epor to its
lient was made available to Mediacom for comment prior to distribution, in a
form which included a marked up comment suggesting internally that while
‘was important not to breach the relevant NDA it might be "bes to deep i up ow
sleeve when needed"
7.23, After this as detected, the relevant employees were reprimanded, Stephen
Broderick of FinmDecisions isued a formal apology 1 Mediacom Australia
Limited (through its solicitors, Norton Rose Fulbright) and any clectonic or
paper copies ofthe spreadsheet were destroyed,
72.4. Mediacom Australia accepted the apology, and treated the ise as closed173, The reference inthe $ May email 10 “4 or 5 instances this yar.” was transparently
‘an approximation, conveying and intending to convey only that this had occured
several times. The reference to an agency having sent the “the whole list of media
differences” was loose anu improvise reference to an incident where Mediacom
Australia
inited erroneously provided FitmDecisions with a media billings list for
All of Mediacom’ clients during a contractual compliance review fara cient (“he
media billings list") (lhe "Media Billings Australia incident"). These incidents
(excluding the Mediacom Australia incident) are collectively refered (0 below as
“the rlevantincidents.
8. Purter particulars ofthe relevant incidents are set out below:
8.1 Inthe Media Billings Australia incident
8.11. In September 2014, in the course ofa contractual compliance review on behall
of a clint, an employee of FirmDevsions requested media billings for the
relevant client. An employee ftom FinancePlus, an Atstralian shared services|
conte ating on behalf of Mediacom Australia Limited, mistakenly provided the
media tillings list which included information relating to other Mediacom
Australia clients,
8.1.2. The FirmDevisions employee notified FinancePlus ofthat eror, and deleted
the relesant emails attaching the media billings is.
8.2. In October 2015 during a consactual compliance review projet for a client in
Sweden, an employee of Mindshare Sweden mistakenly sen: biling information for
‘other agency clients to a FirmDecisions employee over email. The agency
sulbsequenty notified the FitmDesisions employee ofits enor and the information
was removed fiom FirmDecisions’ sampling and analysis. The information was not
referred to in FirmDevsions! report to its client and has been deleted from the
relevant employee's email folder.
'83. In Novernbe: 2015 during a contractual compliance review project fora client inthe
UK, an employee of the Second Claimant mistakenly sent sn annual volume bonus
listing document toa FirmDecisions employee by email. The agency later informed
FirmDecisions that the contact review project did not include @ review of annual
5volume bonuses and that the information ought not to ave been sent. The
information was not refered to i FirmDecision’ report 1 is eient and hs been
deleted from the elevat employee's email
8.4 In May 2015 during a contractual compliance review project fora client in Turkey, a
MindShare Turkey employee mistakenly showed a FirmDedsions employee bard
copy un-redacted contacts with media vendors, certain of which contained details
relevant to other agency clients who were exprssly named ia ose contracts, The
FirmDecisions employee did not rscive copies of the documents.
8.5. In November 2015 during two separate contractual compliance review projects in
“Turkey a local agency employee mistakenly showed a FirmDecsions employee hard
copy un-redacted contracts with media vendors, certain of which contained details
relevant to other agency cients who were expressly named in those contracts. The
FimDevisions employee di not recive copes ofthe documents.
8.6. In Ocuober 2015 during a contact review project for a eient inthe UK, an employee
of the Second Claimant mistakenly showed a FirmDecisions smployee a hard copy
tunredicted document which contained media spend data for a number of the
agency's other clients, The FirmDecisions employee did not receive a copy of the
document
8.7. In February 2016 during another contract review project for 3 client in the UK, an
employee ofthe Third Claimant mistakenly showed a FirmDecisions employee hard
copy un-redacted contacts with media vendors certain of which contained details
relevant to other agency clients who were expressly named in those eontrats, The
FimD-cisions employee did not receive copes of the documents
88, None of these incidents involved any breach or potential treach of the relevant
NDAsby FimDeeisions.
Poragraph 10 is edmitted. The leter dealt with other issues as well, and made other
demands. The other allegations set out in it are denied. In regard to the portions of the
Teter relevant tothe present lam:9.1. The allegations in the leer that there wore “recent” incidents (Le, im the year
preceding the date of the letter) where FirmDecisions had rettined confidential
intimation belonging to CroupMt Geluding the media bilings list) and that Mr
Broderick so admitted, are denied,
9.2. The letter suggested tha there was reason to question FirmDecisions atta t0 the
protection of information under the NDAs. That allegation was not properly
particularsed and is denied.
‘9.3. The leter contended that FinmDecisions did not have a choice and was obliged by
clause 4(b) of the NDAS to notify GroupM and “reasonably cooperate with
[Group's] efforts to ..prevent or ewrtail..or recover its confidential Information”
‘and demanded the particulars refered to in paragraph 10 upon thet premise, The
premise was misstated and incorrect:
9.3.1. Clause 4(b) of each NDA obliges FirmDecisions to notify the relevant
counterparty agency of any actual or threslened breach ofthe NDA (indluding
by unauthorised use or disclosure of Confidential Information) or inthe event of
loss of or inability to account for Confidential Information received, and then to
‘cooperate with that ageney to assis it in preventing or cursing any breach and
recovering its Confidential Information.
9.3.2. The leter did not identify or particularise any actual or threatened breach of
the NDA. ‘The “recent” incidents were in their own terms not breaches of the
NDAs, FirmDecisions had thetefore not come under any relevant otligation
under clause 4).
93.3. In any event, any obligation under clause 4(b) of any NDA is owed w the
relevant counterparty agency and nat to GroupM. Disclosure of the informaiton
called for t GroupM instead of the agency would ot might in law have
‘onstituted a breach ofthat NDA.10, As to paragraph 11
10.1. The terms of the 5 May 2016 email did not justify any reasonable inference
‘that urgent aeton to protect confident information was required, anc the demand
for a detailed response by 13 May 2016 was unreasonable
10.2. Ina letter of 12 May 2016, FismDecisions recorded that its relevant officers
were travelling and that the matter could not be investigated unl later, but that @
response would be provided in du course.
10.3. Inthe leter of 23 May 2016, GroupM’s solicitors for the firs time specially
made & request for return of confidential information under clause 9of an unspecified
NDA. No partieaars ofthe information requested were provided, but when read with
the letter of 11 May 2016 it was reasonably understood to have requested retum of
‘the media billings lis.
104. Under eeuse 9 of each NDA, the relevant agency (not GroupM) was entitled
{request return of confidential information in FirmDecisions* possession or conto
‘The levers assumed without prior inquiry that FimDecisions continued to have the
‘media billings Tit in its possession of contol
10.5. Asset ou above, the media billings list had heen mistakenly sen by email to
FirmDecisions ty FinancePlus on behalf of Mediacom Australia; FiraDecisions had
noted the agency ofthat fact and had subsequently deleted the copy ofthe email in
the relevant emloyce’s email folder.
11. As to paragraphs 12 and 13,
M11. 0n27 May 2016 FitmDeecisions responded to both eters.
11.2. The allegation that it “forthe frst time asserted that bork the List andthe
documents" had been deleted” is misleading and is denied. The leter records thatthe
relevant documents had been deleted, but:
11.21. FirmDessions had not previously expressly or impliedly suggested that the
documents remained in its possession;11.22. Where information had been provided to FirmDecisions over email the
relevant agencies in each underlying incident had atthe time been informed of
‘what had been received and what had been done or FitmDecisions was advised
by the agency ofthe agency's oven enor.
11.23, Where FirmDecisions was mistakenly shown bardeopy un-edacted
documents containing information about other customers it didnot refer to that
information in ts reports and i id not retain any confidential information,
11.24, This was the fist time that FiemDecisions was in substance called on to
adress that question to GroupM,
11.3. Firmecisions propery sought undertakings confirming thet the counterparty
sages wine cael slevan NDA aul Grup woul a wanted Ut he provision
‘of the requested particulars would be regarded asa breach ofthe NDAs in question
Its denied that that request was inexplicable.
12, Paragraph 14 is denied
12.1. The relevant agency had been told of what ad happened atthe tin
«ase where a document had been sent or FitmDecisions was advised by the ageney of
sch
the agency's own error. No hard copy documents had been retained. It was open to
GroupM to make enquires ofits agencies but it appears to have filed to do so.
122. Inany event, the obligations under each NDA are owed tothe counterparty
‘ageney in each cae, and only it could enforce ther. No dispute had yet arisen, but it
‘there had been one the relevant contacting parties would have had to bring the