Prospectus 2010 / 2011

LSBF School of English

LSBF School of English memberships and accreditation bodies

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LSBF SCHOOL OF ENGLISH

In today’s ever changing global community, the ability to communicate in the English language opens up a whole new world of study
and career opportunities. Communicating confidently and effectively provides individuals with a skill that will open doors anywhere in the
world, whether it be in the boardroom of a Fortune 500 firm, in a volunteering mission in one of the world’s developing countries, or
when simply meeting friends and business associates.

Aimed at students and professionals of all levels, the LSBF School of English is a school like no other, combining the academic
expertise of one of London’s leading business schools with the care, attention and quality of a British Council accredited academic
institution. LSBF School of English students learn more than just the English Language. As a part of London School of Business &
Finance, LSBF School of English will aim at developing confidence, as well as strong communication and leadership skills among its
students.

LSBF’s unique teaching approach, focusing on setting strong foundations in all aspects of the English Language (speaking, listening,
writing and reading) while complementing learning with group activities and classroom discussions, will allow students to use their newly
acquired skills with confidence.

Top reasons to choose LSBF School of English:

1. SUPERB LOCATION:

Situated in the heart of London, our Marble Arch School campus is within close proximity to all London’s major landmarks, including
Hyde Park, Piccadilly Circus and it’s just a short bus ride from the financial and business district, the City.

2. EXCELLENT FACILITIES:

• comfortable and air-conditioned classrooms

• student lounge with internet access

• library & self-access study centre available at both Marble Arch and LSBF Holborn Campus,(5 minutes by tube from Marble
Arch)

• one-to-one pods for specialised programmes

3. OUTSTANDING FLEXIBLE PROGRAMMES:

Whether you are interested in English for university entry, academic or professional purposes, or simply wish to combine study with
exploring London, you will find a course to match your needs and interests. We offer all levels of English language proficiency and we
run flexible morning, midday and afternoon classes.

4. QUALITY TEACHING:

We meet the highest standards in quality teaching. All our teachers combine first-hand industry expertise supported by continuous
professional development and use the latest teaching methodologies and materials so that our classes remain relevant. Our quality
assurance is guaranteed by British Council accreditation and membership of English UK and Business English UK.

5. RAPID PROGRESS AT STUDENTS’ PACE:

We provide a high degree of support and individual attention to each student to ensure that maximum progress is achieved. On their
first day, students complete a level test which will place them in the right class to enable them to achieve their specific learning goals.
Student progress is carefully monitored by the School on a regular basis and each student’s learning programme is continually
assessed to ensure students are getting the most out of their experience with the LSBF School of English.

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LSBF SCHOOL OF ENGLISH - FACTS

Fees include: all tuition, reports, certificates, student card, welcome pack, use of the library, student lounge, internet services & Wi-Fi
facilities and some social events.

Not included: textbooks, examination fees, full-day excursions and paid social events.

Student Book Rental: Students are able to rent course books from the school. Students pay a deposit of approximately £20,
repayable upon return of book in excellent condition minus a £5 Rental Fee. Students can choose to keep the books but will forfeit their
deposit.

A Registration Fee of £40.00 is payable which covers full placement testing.

An Airport Transfer Fee of £20.00 is payable for all transfers arranged by the school.

Start on any Monday (Tuesday when Monday is a public holiday) on all courses.

Minimum age: Adult Courses – 18

Maximum number of students per class: 16

One academic hour = 50 minutes.

*Tier 4 students must take a minimum 20 academic hours’ tuition per week

Holiday policy

The holiday allowances are as follows:

If you are studying between 1 and 6 weeks, you are allowed 0 weeks’ holiday

If you are studying between 7 and 12 weeks, you are allowed a total of 1 week’s holiday

If you are studying between 13 and 24 weeks, you are allowed a total of 2 week’s holiday

If you are studying between 25 and 36 weeks, you are allowed a total of 3 weeks’ holiday

If you are studying between 37 and 52 weeks, you are allowed a total of 4 weeks’ holiday

You must inform the LSBF School of English academic management team before arrival about the number of weeks you intend to take
during your period of study with us.

UK Holidays 2010
st
New Year’s Day January 1
nd
Good Friday April 2
th
Easter Monday April 5
st
Bank Holiday May 31
th
Bank Holiday August 30

rd rd
The school will be closed from December 23 2010 and will re-open on Monday January 3 2011.

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COURSES

GENERAL ENGLISH

Our General English courses are designed for students who wish to improve their ability to communicate effectively in real-life, everyday
situations in English. As well as enabling them to improve the four main English language skills, speaking, reading, writing & listening,
students will work on other areas to develop their confidence, fluency & accuracy including, grammar, pronunciation & vocabulary.
• Levels available: Elementary, Pre-Intermediate, Intermediate, Upper Intermediate & Advanced

IELTS EXAM PREPARATION

IELTS is one of the world’s most highly recognized English proficiency examinations, and is required by most universities in the UK for
admission into their programmes. Prices do not include IELTS test fee (approx. £110)
• Levels available: Pre-Intermediate, Intermediate, Upper Intermediate & Advanced
• Students must have a minimum level B1-mid (CEFR) or IELTS 4.0. If their level is below this, they will need to attend a General
English class before they can progress.

ACADEMIC ENGLISH

Designed to train students in the skills required for undergraduate and postgraduate degrees, these courses focus on academic
discursive writing, academic reading & listening, and core competencies such as critical thinking, research & study skills, referencing,
avoidance of plagiarism & cultural studies.
• Levels available: Intermediate & Advanced
• Students must have a minimum level B1 (CEFR) or IELTS 5.0. If their level is below this, they will need to attend a General
English class before they can progress.

BUSINESS ENGLISH

Our Business English courses are designed for students who wish to develop their language skills in an international business context.
Taught by qualified teachers with business experience, these programmes can also provide preparation for the Cambridge Business
English Certificate (BEC). Topics covered include marketing, management, production & economics while functional language focuses
on meetings, negotiations, presentations & leadership skills.
Levels available: Intermediate, Upper-Intermediate & Advanced levels
• Students must have a minimum level B1 (CEFR) or IELTS 5.0. If their level is below this, they will need to attend a General
English class before they can progress.

CONVERSATION ENGLISH

The conversation classes are one academic hour classes that complement any of the above courses, apart from Business English. The
classes focus on developing students’ fluency and speaking ability, as well as pronunciation.
• Levels available: Lower & Higher levels

ICFE – EVENING CLASSES E

This course is designed as an intensive programme to assist students in preparing for the University of Cambridge International
Certificate in Financial English (ICFE). Each class is dedicated to Financial English vocabulary acquisition and skills development
and focuses specifically on exam techniques to improve ICFE scores.

Key features

• Upper Intermediate and above

• Course structure: 10 weeks evening course, Tuesdays and Thursdays 18.30 – 20.30
• Hours: 40 hours, 4 hours per week
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TIMETABLES

MORNING AND MIDDAY CLASSES TIMETABLE

Hours per week Morning classes (9am-12noon) Midday classes (12noon-3pm)
15 Hours
Option 1 Academic English

Option 2 General English

Option 3 IELTS
Option 4 Business English
Option 5 IELTS
20 Hours
Option 1 Academic English PLUS Conversation (1 hour)
Option 2 General English PLUS Conversation (1 hour)
Option 3 IELTS PLUS Conversation (1 hour)
Option 4 IELTS (1 hour) PLUS Business English
Option 5 IELTS (1 hour) PLUS IELTS
25 Hours
Option 1 IELTS (2 hours) PLUS Business English
Option 2 IELTS (2 hours) PLUS IELTS
30 Hours
Option 1 Academic English PLUS Business English
Option 2 Academic English PLUS IELTS
Option 3 General English PLUS Business English
Option 4 General English PLUS IELTS
Option 5 IELTS PLUS Business English
Option 6 IELTS PLUS IELTS

AFTERNOON CLASSES TIMETABLE

Hours per week Morning (9am-12noon) Midday (12noon-3pm) Afternoon (3pm-6pm)

15 Hours
Option 1 IELTS
Option 2 General English *
20 Hours
Option 1 IELTS (1 hour) PLUS IELTS
Option 2 Conversation (1 hour) PLUS IELTS
Option 3 IELTS (1 hour) PLUS General English *
Option 4 Conversation (1 hour) PLUS General English *
25 Hours
Option 1 IELTS (2 hours) PLUS IELTS
Option 2 IELTS (2 hours) PLUS General English *
30 Hours
Option 1 Academic English PLUS IELTS
Option 2 General English PLUS IELTS
Option 3 IELTS PLUS IELTS
Option 4 Business English PLUS IELTS
Option 5 IELTS PLUS IELTS
Option 6 Academic English PLUS General English *
Option 7 General English PLUS General English *
Option 8 IELTS PLUS General English *
Option 9 Business English PLUS General English *
Option 10 IELTS PLUS General English *

ICFE CLASSES TIMETABLE

Duration Time Tuesday Wednesday Thursday Friday
10 weeks
18.30 – 20.30 ICFE ICFE
(4 hours per week)

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 PRICE LIST

Price List for General English / Business English / IELTS Preparation and Academic English

Weeks 15 Hours 20 Hours 25 Hours 30 Hours Holidays

Morning Afternoon* Morning Afternoon* Morning Afternoon* Morning Afternoon* 0

1 £195.00 £127.00 £256.00 £195.00 £315.00 £256.00 £375.00 £315.00 0

2 £360.00 £234.00 £482.300 £360.00 £600.00 £482.00 £710.00 £600.00 0

3 £510.00 £332.00 £693.00 £510.00 £870.00 £693.00 £1,035.00 £870.00 0

4 £672.00 £437.00 £916.00 £672.00 £1,152.00 £916.00 £1,314.00 £1,152.00 0

6 £939.00 £611.00 £1,305.00 £939.00 £1,659.00 £1,350.00 £1,872.00 £1,659.00 0

8 £ 1,196.00 £778.00 £1,684.00 £1,196.00 £2,036.00 £1,684.00 £2,320.00 £2,036.00 1

10 £1,415.00 £920.00 £2,025.00 £1,415.00 £2,465.00 £2,025.00 £2,800.00 £2,465.00 1

12 £1,650.00 £1,073.00 £2,382.00 £1,650.00 £2,718.00 £2,382.00 £3,120.00 £2,718.00 1

16 £ 2,104.00 £1,368.00 £3,080.00 £2,104.00 £3,496.00 £3,080.00 £4,096.00 £3,496.00 2

20 £2,510.00 £1,632.00 £3,660.00 £2,510.00 £4,210.00 £3,660.00 £5,000.00 £4,210.00 2

24 £2,868.00 £1,865.00 £3,912.00 £2,868.00 £4,760.00 £3,912.00 £5,712.00 £4,764.00 2

36 £4,032.00 £2,621.00 £5,526.00 £4,032.00 £7,063.00 £5,526.00 £8,507.00 £7,063.00 3

48 £5,146.00 £3,345.00 £7,138.00 £5,146.00 £9,395.00 £7,138.00 £11,319.00 £9,395.00 4

* Afternoon courses are available on a first-come-first-serve basis. Please contact us for availability.

Price list for One-to-One English

One-to-One classes are a unique opportunity to practise English in a comfortable, quiet environment. They allow teachers to focus on the student’s individual
needs. Combination One-to-One classes offer 15 hours per week group classes plus 5 hours per week one-to-one. Other combinations available upon request.

Combination One-to-One classes

15 hours per week Group classes PLUS Individual One-to-One classes
5 hours per week 1-2-1
Weeks (£)
1 £515.00 No of hours 1-10 £80 per hour

2 £1,007.00 No of hours 11-19 £70 per hour

3 £1,341.00 No of hours 20+ £60 per hour

4 £1,765.00 No of hours 40+ £50 per hour

6 £2,453.00

8 £3,226.00

10 £3,983.00

12 £4,715.00

16 £6,149.00

20 £7,553.00

24 £8,917.00

36 £12,919.00

48 £16,861.00

Price list for ICFE

ICFE classes
4 hours per Plus £40 Registration
10 weeks Total 40 hours £495 Exam fee not included (approximately £120)
week fee
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ACCOMMODATION AND OTHER SERVICES

*All fees are in British Pounds (£)

ACCOMMODATION OPTIONS

Accommodation options are provided by Britannia Student Services and Hosts International.

Both agencies meet the standards for registration with the British Council as a provider of homestay, private home, residential, hostel
and independent self-catering accommodation for adults for accredited providers.

Accommodation is subject to availability and prices may vary during peak summer and winter seasons.

Please read the Terms and Conditions at the end of this document to view cancellation policy for Visa students:

Homestay Accommodation

Homestay (and House Share) accommodation and airport transfers are provided in partnership with Host International Ltd.

Visit these links to book your accommodation directly with Host International.

Visit this link to view prices: http://www.hosts-international.com/Prices.html

Visit this link to make a booking: http://www.hosts-international.com/HowToBook.html

Flat share / Residences / Hostels / Studio apartments

The school also works with London's leading student residence accommodation agency, Britannia Student Services. They provide flat
share, residence, hostels and studio apartments.

Visit the links below to book directly with Britannia Student Services.

Visit this link to view prices: http://www.britanniatravel.com/halls.html

Visit this link to make a booking: https://clarahost.clara.net/www.britanniatravel.com/scripts/booking1.php

Airport Transfer and Other Services

London Airport Each Way Booking Fee

London Gatwick £75 £20

London Heathrow £55 £20

London Luton £75 £20

London Stansted £40 £20

London City £45 £20

London St Pancras £75 £20

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 LSBF School of English - Registration Form
Please return completed form via fax to +44(0) 207 823 2302 or via email to English@lsbf.org.uk

Agent name/stamp:

PERSONAL INFORMATION (all fields MUST be completed in full)

Name & Surname Mr/Ms/Miss/Mrs

Date of Birth Day : Month: Year: Gender Male Female

Nationality

Passport Number

Home Permanent

Address

Country

Telephone Fax

E-mail

Emergency Contact Name

Emergency Contact Telephone

Correspondence Address

Holidays required (Refer to terms and conditions)

*It is not compulsory to take holidays 1 week 2 weeks 3 weeks 4 weeks

Please provide the following information:

Proof of English level (if not, please contact us for an English

language pre-arrival test)

Copy of passport/EU ID card and Visa document if applicable

What is your most recent academic qualification?

Subject and level
Do you intend to continue your studies on completion of your
LSBF School of English course? (If yes, please specify)

Option(s) Required
Start date
Course Name Code Price(£) Weeks
(DD/MM/YYYY)
/ /
/ /

/ /

/ /

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Payment Information

Please note that bank transfers take between 5 to 7 business days to clear. LSBF School of English highly recommends paying by
Credit Card. However, if you decide to pay by bank transfer, please make sure to write your LSBF Student ID Number as the
reference on the bank transfer.

PAYMENT METHOD

Credit Card Type:

Amex MasterCard/Visa If Solo/Switch (Issue number _ _ _)
Card number

Start Date: / Expiry Date: / Security code (……)

Last 3 digits on the back of the card

I hereby authorise ……………………………………………………………………………..to charge my card for the sum of: ………………………….

100% of the total fees

50% of the total fees – only a deposit. Remaining balance would be charged
to card 2 weeks before beginning of the course.

Card Holder Name: Card Holder Signature:

Card Holder Address:

Bank Transfer to Account:

Bank: Please make sure to transfer funds to the following account:

Account no:
International Bank Account Number: GB55MIDL40011311512668
Bank Identifier Code (BIC): MIDLGB2105K
Sort Code: 40-01-13
Account Number: 11512668
Bank address: HSBC Bank, 89 Buckingham Palace Road Belgravia London SW1W 0QL

Please make sure you write your name and LSBF student ID number as reference on bank transfer
Sterling Cheque

Cash

TOTAL FEES
Course Fee £
Registration Fee £40
Bank Transfer Fee. Add £15 if using Bank Transfer £
Courier charge. If delivery of documents by courier is required, add £35 £
TOTAL FEES £
** A minimum non-refundable deposit payable for course fees. The deposit is 50% of TOTAL FEES. All fees to be paid in full two weeks prior to course start date or
accommodation arrival date.

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Terms & Conditions of Enrolment
All students are expected to have read, understood & agreed to the terms & conditions below. If required, we strongly advise students to
obtain a fully comprehensible translation of our Terms and Conditions. Students must also refer to the terms and conditions of Hosts
International and Britannia Travel when booking accommodation or airport transfers

(see http://www.schoolofenglish.org.uk/school/student-accommodation/)

Payment
All fees are payable in Pounds Sterling before the start of the course. Students will not be allowed to start the course where the full fees
have not been received by the School.

A minimum non-refundable deposit is required. The deposit is 50% of TOTAL FEES (course fees). No course confirmations will
be sent until the deposit(s) has/have been received. Deposits are for the sole purpose of reserving a place on a course and are non-
refundable, save as provided otherwise herein.

Consumer Protection (Distance Selling) Regulations (2000): Applications made online or over the phone may be cancelled within seven
(7) days of the initial application (the cooling off period). Where the student chooses to exercise this right to cancel, the School must be
notified in writing. Cancellations made by phone will not be accepted. We strongly advise students to preserve evidence of having
given the cancellation notice (within the ‘cooling off period’). The deposit and any fees paid will be refunded in full, less an administrative
charge of £25.

Full payment of all fees must be received no later than two weeks prior to the course start date. When paying by Bank transfer, students
are advised to allow 5 working days for payment to reach the School. Should we fail to receive full payment by the aforementioned date,
the student’s place will not be guaranteed and course bookings may be cancelled at the school’s discretion.
Students are liable for all bank charges and will be billed for such charges on their first day if necessary. Cheques drawn on a UK bank
should be made payable to "London School of Business and Finance." Students must ensure that they write their unique LSBF Student
ID number on the back of the cheque.

Cancellation, Refunds & Fee Reductions

Before arrival: All cancellations must be received in writing at least two weeks before the course start date. Course fees less the non-
refundable deposit(s) and an administration charge of £150 will be refunded. Students may transfer the deposit to another course within
one year of the cancellation date. Any cancellations after this period will incur cancellation charges of, three weeks’ tuition fees and any
administration charges.
Where a student’s Visa application has been refused, an application for a refund must be made two weeks before the start date of the
course. It is the student’s responsibility to satisfy themselves that they can comply with the notification guidelines prior to making the
application. In circumstances where notification under this clause would be impossible, an application by the student forms a waiver of
rights under this clause.

Where the student has correctly notified the School, the full fees will be refunded less an administrative charge of £150, (subject to
these Terms and Conditions) on production of the following documents: (1) Copy of the VISA refusal letter (APP200) (2) Copy of the
student’s passport showing both a photograph and signature; and (3) where the payee was not the student, an original authority letter
from the student authorising the repayment to the payee. If a student’s Visa application is refused on the grounds that the student failed
to provide necessary documents, demonstrate adequate financial support, or for other reasons which the student is accountable, the
School accepts no responsibility to refund. The student is held responsible if the Visa application was made late and their LSBF
enrollment has already been processed.

After arrival: No refunds or course transfers are permissible after the Commencement date of the Course (Published date)

Conditions

I.D. Upon arrival, students must provide appropriate photographic ID (including a Passport or ID Card) and a copy of their Visa. The
School will take copies of all relevant documents. All information will be stored in accordance with the Data Protection Act.
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Holiday Policy: Students are allowed a holiday period in accordance with your course duration. A maximum of 4 weeks may be taken
at any one time. Two weeks’ written notice must be given for holiday requests.

The holiday allowances are as follows:

If you are studying between 1 and 6 weeks, you are allowed 0 weeks’ holiday

If you are studying between 7 and 12 weeks, you are allowed a total of 1 week’s holiday

If you are studying between 13 and 24 weeks, you are allowed a total of 2 week’s holiday

If you are studying between 25 and 36 weeks, you are allowed a total of 3 weeks’ holiday

If you are studying between 37 and 52 weeks, you are allowed a total of 4 weeks’ holiday

Students must inform the LSBF School of English academic management team before arrival about the number of weeks they intend to
take during your period of study with us.
Attendance: Students are obliged to provide the School with competent explanations for all absences. The School will notify the Home
Office where the student has recurrent unexplained absences. This may affect the Student’s Visa status.
Scheduling: LSBF School of English reserves the right to change classroom and daily schedules.
Certificates: All students receive a certificate at the end of the course confirming level of study and attendance.
Conduct and Behaviour: The school reserves the right to cancel a student's enrolment, with no refunds, in the event of misconduct or
unsatisfactory behaviour. The management's decision is final.

Administration: We reserve the right to close classes & courses that are poorly attended or undersubscribed & offer students
alternative courses/schedules to an equivalent value; change published course & accommodation information, including fees
Our Liability: Students’ attention is particularly drawn to this section, as registration on the course constitutes full and
irrevocable acceptance of the terms and conditions. It is a basic stipulation of the agreement between the student & LSBF School of
English or its representatives that neither the School nor its representatives are liable to the student in cases where the school is unable
to fulfill any services to which they are contractually bound because of strikes or other reasons that are beyond their reasonable control.
As with regards to all our other liabilities, to the extent permitted by law, LSBF, its representatives and connected third parties hereby
expressly exclude: all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of
equity; any liability for any direct, indirect or consequential loss or damage incurred by any student or prospective student; for any other
loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if
foreseeable. This does not affect our liability for death or personal injury arising from our negligence, or our liability for fraudulent
misrepresentation or misrepresentation as to a fundamental matter, or any other liability which cannot be excluded or limited under
applicable law. LSBF limits all liability for losses arising from their negligence (except in the case of liability for death or personal
injury), breach of contract or otherwise to the full amounts paid by the relevant student for the particular courses and/or study
materials. Except in the case of liability for death and personal injury, such companies will have no liability for indirect or consequential
loss or damage. We accept no responsibility for students’ personal property, and you are strongly advised to take out appropriate
insurance.

Queries and Complaints: You should bring any problems to our attention immediately in order for us to help you. We do not accept
retrospective complaints or queries.

All students are advised to refer to our full Terms and Conditions as contained on our website http://www.lsbf.org.uk/terms-and-
conditions.html. Where there are any inconsistencies between these Terms and Conditions and those contained on our website, our
website Terms and Conditions will prevail.

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Hosts International Ltd Terms & Conditions

1. INDIVIDUAL ACCOMMODATION SERVICES

1.1 Hosts International Ltd agrees to accommodate on request the students over the age of sixteen in family home stays to the best of
their ability.
1.2 Clients will submit all requests for accommodation in writing on a designated booking request form.
1.3 Hosts International Ltd will confirm all bookings to the client within 24 to 48 hours if possible.
1.4 Hosts International Ltd confirms that every host family on their books has been visited by one of its representatives (home inspector)
and that the accommodation meets British Council and ARELS recommended standards.
1.5 Hosts International Ltd will offer a student accommodation on a Booking Confirmation Form and an invoice will be presented. This
signifies that accommodation is booked and hence it seals the business transaction. An invoice is then presented confirming the clients
acceptance and payment is required to confirm and obtain the accommodation confirmation.
1.6 Hosts International Ltd will accept bookings within 48 hours of the intended arrival date but must have payment on a credit card
beforehand of a minimum of one week's accommodation fees. In such cases, Hosts International will suggest accommodation that is
available, not necessarily exactly what the client specifies due to short notice in booking.

2. MOVEMENT OF STUDENTS
2.1 Hosts International Ltd reserves the right to move a student from his/her accommodation or refuse to accommodate any student
should we find his/her behaviour unacceptable. Students will be notified of this when and where appropriate.
2.2 Should any student not be satisfied with his/her accommodation, Hosts International Ltd will relocate the student to a similar
standard accommodation. In this case, normally a one-week notice period should be given to the family. This will only be waived in
emergencies.
2.3 If a student decides to move out of a family into his/her own accommodation, the student must give two weeks notice of departure.
In the event of no notice being given, the student will be charged for two weeks of accommodation in lieu of notice.
2.4 If the family decides that they want the student to leave, they too must give the student a two-week's notice. Notice period may only
vary in an emergency.
2.5 Hosts International’s responsibility is to relocate the student to another suitable home, Hosts international will always suggest
another suitable home, if the student does not wish to take up the alternative offer off his/her own will, the usual cancellation notice
terms apply.

3. AIRPORT TRANSFER SERVICES

3.1 All requests for airport transfers must be made in writing giving full flight details. Hosts International Ltd will not accept responsibility
where incorrect information has been provided. Hosts International Ltd will seek to recover all costs arising where incorrect information
has been provided.
3.2 Hosts International Ltd will charge for all "no-show" bookings except where Hosts International Ltd is clearly at fault for non-
collection of the student.
3.3 Hosts International Ltd undertakes that all its drivers will be familiar with its guidelines on meeting and collecting students at airports.
3.4 Hosts International Ltd depends on accurate flight details being supplied. Although Hosts International Ltd checks all flight arrival
times, if we are unable to collect the student due to an incorrect flight number then we will invoice the transfer at the full rate.
3.5 Generally airport transfer bookings must be made at time of accommodation booking so that the services can be invoiced.
3.6 Where an airport transfer has been booked, a Hosts International driver will meet the student and hold a board with the students
name at the arrival hall of the designated airport. If the driver cannot be located, the student is advised to make his/her way to the
information desk and call our emergency line on 07799693566. Drivers usually arrive between 45-60 minutes after the flight lands,
allowing the student with adequate time to get through immigration formalities and baggage. Students are strongly advised not to accept
transfer from any unauthorised taxi drivers that operate at the airports as all Hosts International drivers will carry the students address
and a board in the student’s name. Hosts Intentional will not accept liability in this case.

4. ACCOUNTS RECEIVABLE
4.1 Hosts International Ltd will submit an invoice for every student accommodated at the rates published in its price list only (either
online on the website or in the brochure) excluding any administration fee and summer peak season charges.
4.2 Clients must undertake to settle each invoice, either by paying via the school or through the student directly. Payment must be made
for the full invoice value in advance to secure the reservation. The payment is due before obtaining the confirmed address of
accommodation.
4.3 In the event of a student leaving his/her accommodation early, Hosts International Ltd will issue a credit note to cover any "unused"
accommodation (after taking into account any notice of cancellation where applicable). Notice period is a minimum one week.
4.4 If a student accepts and pays for an accommodation and then fails to arrive at the accommodation, the student will be liable for one
week of accommodation in lieu of notice.
4.5 All refunds are given at the discretion of the management.

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5. OTHER CONDITIONS

5.1 All families have a contract with Hosts International; hence neither students nor families are allowed to negotiate direct deals with
the families. In case this happens, Hosts International reserves the right to de-list the family from our books if they agree to
accommodate the student directly without Hosts International’s involvement. Hosts International may refuse to re accommodate the
student and will not allow the family to enter into any direct agreement with the student, if the student approaches the family for a direct
agreement.
5.2 Students should not discuss any monetary issues with the family; all transactions should take place via Hosts International.
5.3 For long term students, who do not reside at their booked accommodation during any holiday period over seven days, are liable to
pay only half the weekly charge towards their accommodation which will be reserved for them until their return.

6. GENERAL
6.1 Whilst every effort is made to ensure all students and host families are responsible, Hosts International Ltd can accept no
responsibility for the students in so far as is required by the terms contained herein.
6.2 Clients and students must endeavour to communicate with Hosts International directly for any problems, concerns or feedback as
Hosts International can act on the feedback immediately avoiding any delays and maximising the quality of the students stay in London.

7. GROUP SERVICES

7.1Hosts International Ltd agrees to accommodate on request the students over the age of sixteen in family home stays to the best of
their ability. Groups can be accommodated under sixteen if placed in accordance with British Council guidelines
7.2 Hosts International Ltd will confirm all group bookings to the client at least 10 working days prior to the group’s arrival. Where
emergencies occur, HI will find suitable replacements within 24 hours.
7.3 Hosts International Ltd will offer a student accommodation on a Booking Confirmation Form and an invoice will be presented. This
signifies that accommodation is booked and hence it seals the business transaction.
7.4 For all coach transfers – please refer to conditions as ‘Airport transfers’
7.2 Payment terms
50% deposit at time of booking (as confirmation to enable commencement of work)
50% one-week prior to arrival date (or on arrival date at the latest)
7.5 Cancellation terms
Over 2 weeks notice - £250.00 administration charge
2 weeks – up to 7 working days - 50% of total package
Under 7 working days - 100% of total package
* Notice must be in working days

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Britannia Student Services, London information for Visa students

• Britannia is pleased to assist Visa Students with their application by means of booking accommodation and providing a letter, which
can be shown to the British Consulate in your country, confirming that accommodation has been booked and
paid for.
• Visa letters are issued ONLY after accommodation has been booked and paid for. If you pay for four weeks, your letter will indicate
that you have paid for four weeks. We are unable to issue letters for lengths of stay, which have not been paid for in full.
• Once you have made payment, your accommodation will be reconfirmed with the supplier and full details of the supplier (e.g. host
family, hostel etc.) will be contained in your “visa support letter” as well as a description of the accommodation, address and telephone
number.

Cancellation Policy
• To ensure that you do not incur cancellation charges, you are advised to allow sufficient time between your interview date and your
booked arrival date, to give us notice of cancellation or change to your arrival date.
• If you cancel your accommodation more than 3 weeks (22 days and over) prior to your booked arrival date, we will refund your
accommodation fees, less the £25 handling fee.
• If you cancel your accommodation between 3 weeks (21 days) and 8 days prior to your booked arrival date, we will refund your
accommodation fees, less one week’s fees and the £25 handling charge.
• If you cancel your accommodation between one week (7 days) and 3 days prior to your booked arrival date, we will refund your
accommodation fees, less two weeks’ fees and the £25 handling charge.

• If you cancel your accommodation 2 days or less prior to your booked arrival date, or if you “no show” (fail to advise us that you will not
be arriving), we will refund your fees less four weeks’ fees and the £25 handling charge. There will be no refund if you have not paid for
more than four weeks’ accommodation.

Changes to or Postponement of the Arrival Date

• If your arrival date is postponed or if you are asked by the British Consulate in your country to return for a further interview at a later
date, we will re-book your accommodation, subject to the cancellation policy above. All changes will incur a £25 administration fee (per
change).

Student Name: ___________________________

Date: ___________________________

Print Name: ___________________________

Signature: ___________________________

LSBF School of English

Lex House, 17 Connaught Place, London W2 2ES, Tel: +44(0) 20 7100 1808 Fax: +44(0) 20 7823 2303
Email English@lsbf.org.uk www.schoolofenglish.org.uk

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