—Guiding Principles —

1. Acquire new information technology that will focus on patient centered care and strengthening the
financial viability of all entities.

2. Evaluate and select vendors on an organizational basis to facilitate integration and management of
patient, financial, and operational information with accuracy, appropriateness, accessibility and
timeliness.

3. Work toward a less complex IT environment by selecting new and replacement systems from
fewer vendors—balancing functional requirements with the overall need of the enterprise. Current
major vendors’ offerings will be selected unless deemed insufficient.

4. Assess and maximize the value of current and future systems to the user community by assessing
system capabilities and investing in needed training, support personnel, and marketing programs
throughout our intended service area.

5. Focus on workflow processes as well as incorporating system functions when selecting and
implementing new systems and to maximize the value of current systems thus increasing
employee productivity.

6. Develop and follow technology standards and system selection criteria for all procurements.

7. Create and foster partnerships with affiliated and outside entities and organizations to leverage
service opportunities and technology and maximize investments to our intended service areas.

8. Establish an on-going process to update the IT direction to ensure the continued support of the
organization’s strategic goals and IT priorities and to monitor their successful achievement.
Prioritize projects, provide required resources and implement in a coordinated, timely manner.

9. Utilize role-based access to functions, information and patients to promote privacy and
confidentiality without compromising patient care.

10. Ensure that our process and information needs drive our technology selections and involve end
users for successful selection, implementation, and continuous improvement.