Melanie Goodwin, CMP, DMCP Email: melanieegoodwin@gmail.com Website: www.melaniegoodwin.weebly.

com
------------------------------------------------------------------------------------------------------------ ---------------------------PERSONAL STATEMENT: I am an experienced planner seeking a position in the UK. My well-rounded skill set enables me to thrive in a variety of roles and I am eager to take on new challenges. ------------------------------------------------------------------------------------------------------------------ ---------------------------KEY PERSONALITY TRAITS: y Highly productive y Organised y Detail-oriented y Optimistic y Strong multi-tasker y Thrives in high-paced environments y Strong artistic, mathematical, and language skills ------------------------------------------------------------------------------------------------------------------ ---------------------------EDUCATION: University of North Texas, United States BA in Theatre Arts/ Minor in Hospitality Management Graduated with Honors University of Hull, Kingston Upon Hull, East Yorkshire, United Kingdom Drama --------------------------------------------------------------------------------------------------------------- ---------------------------EMPLOYMENT: Senior Programme Manager Ultimate Ventures Dallas, Texas, United States 2008 - Present Destination Management Company provides services within the Dallas-Fort Worth metroplex for conferences, meetings, exhibitions, trade shows and incentive groups Key Achievements y Account/Sales Manager for three of the highest grossing programmes within the past year y Programme Manager for the five highest grossing programs within the past year y Created highly detailed processes to increase efficiency and inter-department operability y Co-founded and implemented company s first philanthropic committee which has served as driving factor in both marketing and employee/supplier engagement efforts ------------------------------------------------------------------------------------------------------------------ ---------------------------Operations Coordinator Ultimate Ventures Dallas, Texas, United States 2005 - 2006 Key Achievements y Developed new staff, supply, and scheduling procedures y Supported multiple managers and programmes y Coordinated and scheduled transportation, vendors, equipment and field staff (70+) for most of company s events ------------------------------------------------------------------------------------------------------------------ ----------------------------

Melanie Goodwin, DMCP Management Intern Food & Beverage Department Harvey Hotel DFW (now Westin DFW) Irving, Texas, United States Summer 2003

Curriculum Vitae Page 2

Key Achievements y Supervised four food & beverage outlets and staff with only one day of training and no prior hotel or restaurant experience ----------------------------------------------------------------------------------------------------------------------------- ----------------KEY PROFESSIONAL SKILLS: Programme Design & Sales y Works with a wide variety of clients including major energy companies, pharmaceutical companies, educational organisations and Fortune 500 companies y Plans and operates corporate, association, research and social events y Authors and edits detailed proposals, quotes, and marketing pieces y Formulates complex budgets, pricing sheets, invoices and billing statements y Negotiates and writes accurate vendor and client contracts y Researches and investigates new products and services y Designs and produces print materials , layouts, dcor, sets, and signage for various events Staff & Supplier Relations y Organises and streamlines complex departmental processes including departmental communications, staff and supplier scheduling, and information distribution y Supports and collaborates with multiple departments including sales, operations, marketing, accounting and administration y Trains new hires and colleagues Business Acumen y Works within the understanding of how efforts affect clients, other departments, suppliers, staff and the business as a whole y Creates and manages multiple vendor, client and product databases which streamline and update company procedure, accuracy, efficiency and output y Thinks outside-the-box to discover unique solutions to common and unusual problems such as employee motivation, client relations and cost control Industry Expertise y Nationally published author and ghost-writer of industry related articles including popular article on ethics. Crossing the Fine Line: Remaining Ethical in Sticky Situations, Special Events Magazine
Available at: http://specialevents.com/ises/ises-pages-for-september-october-2010/index.html

Multiple industry certifications and leadership positions

Technical Skills y Microsoft Office (Word, Excel, PowerPoint, Outlook) y ACT! y Markosoft (an Access based system) y Viper y Vivien y Meeting Matrix y Photoshop y Eved Online

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Melanie Goodwin, DMCP

Curriculum Vitae Page 3

----------------------------------------------------------------------------------------------------------------------------- ----------------CERTIFICATIONS & MEMBERSHIPS: Destination Management Certified Professional (DMCP) Association of Destination Management Executives 2010 Certified Meeting Planner (CMP) Convention Industry Council International Special Event Society Spirit of Excellence Committee- International Board of Directors (Spirit of Excellence Director) Philanthropy Committee Industry Olympics Chair Spirit of Excellence Committee- Dallas Chapter

2011

20011-2012 2010-2012 2010-2011 2011 2009-2010

Richland Community College Travel, Exposition and Meeting Management Club Industry Advisor 2010-2011 ------------------------------------------------------------------------------------------------------------------ ---------------------------PERSONAL DETAILS: Date of Birth: 12 November 1980 Marital Status: Single Nationality: United States Citizen Interests: Travel, cultures, painting, cirque aerial gymnastics, philanthropy ----------------------------------------------------------------------------------------------------------------------------- -----------------

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