H v tn : PHM TRUNG HIU Ngy sinh : 25/12/1984

STT M SV

:27 : TC 421086

BI KIM TRA MN : QUN TR HC

I. NG SAI V GII THCH 1) Kt qu v hiu qu l ging nhau l sai v : Kt qu l nhng g chng ta t c . v d kt qu li nhun ca mt cng ty trong mt nm l 11 t vn. Cn hiu qu l kh nng thc hin cc mc tiu ca t chc trong iu kin cc yu t hn ch gii quyt c. 2) Tm kim sot ca nh qun tr c th c xc nh theo cng thc nht nh l sai v: Tm kim sot ca nh qun tr ph thuc rt nhiu yu t nh : kin thc x hi,kin thc chuyn mn,v tr,quyn hn ca nh qun tr . . .vv .trong t chc .cc yu t kh c th lng ha c . Nn tm kim soat ca nh qun tri khng th c xc nh theo cng thc nht nh. 3) Chin lc ca t chc quyt nh c cu ca t chc l ng v : khi t chc xc nh c chin lc pht trin ca t chc,th c cu ca t chc cng phi thay i thc hin thanh cng cc mc tiu chin lc ca t chc 4) Ngnh " nghi vn/du hi" trong ma trn BCG c tc tng trng cao v th phn tng i cao l sai v : Trong ma trn BCG ngnh "nghi vn" vi th phn tng i nh v tc tng trng ca th trng cao Cao Tc tng trng ca th trng Thp
Ngi sao Con b sa Nghi vn B i

Cao

Thp

Th phn tng i Ma trn BCG 5) C quyn lc l lnh o con ngi l sai v : mi ngi c s hiu bit v nghip v, cng nh x hi l khc nhau. Nu ngi lnh o ch dng quyn lc lnh o m khng c s hiu bit ,cng nh nhn cch ,o c tt

cp di tn trng. Dn n cp di ch lm mang tnh cht chng i ,hoc khng lm 6) Tm quan trng ca cc k nng qung tr khng thay i theo cc cp qun tr trong t chc l sai v : mi cp qun tr khc nhau c nhng nhim v v trch nhim khac nhau nn i hi nhng k nng khc nhau 7) C cu Ma trn c u th nht trong s dng ngun nhn lc la ng v : M hnh t chc ma trn c th tp trung ngun nhn lc vaofkhaau xung yu,kt hp c nng lc ca nhiu cn b qun tr v chuyn gia 8) Th tc v quy tc l cc k hoch cho php nh qun tr c t do sang to khi hnh ng l sai v : Cc quy tc gn vi hng dn hnh ng m khng n nh trnh t thi gian,trong khi th tc cng bao hm s hng dn nhng quy nh c trnh t thi gian cho cc hnh ng . Hn na cc chnh sch hng dn vic ra quyt nh trong khi quy tc cng l s hng dn nhng khng cho php c s la chn trong khi p dng chng 9) Theo qu trnh qun tr ,nhng nh qun tr cc cp khc nhau thc hin cc chc nng khc nhau la ng v : Chc nng qun tr l nhng hot ng nht nh ,c hng ch ca qun tr do s phn cng lao ng trong ni b qun tr to nn.Chng l nhng b phn cu thnh c lien quan vi nhau ,ph thuc vo nhau nhng khng ging nhau v mc ch v ni dung 10) Bn cht ca y quyn l ch trch nhim kp l ng v : y quyn l hanh vi ca cp trn trao cho cp di mt s quyn hn h nhn danh mnh thc hin nhng cng vic nht nh.v t ta c th thy ngi c y quyn phi chu trch nhim vi ngi y quyn v nhng cng vic mnh c y quyn gii quyt,ng thi ngi y quyn cng phi chu trch nhim vi cp trn ca mnh v nhng cng vic m ngi c y quyn lm
II. LIN H THC T:M HNH T CHC B PHN THEO CHC NNG

1. Gim c:
L ngi ng u cng ty, qun l cc vn nh sau: - Hoch nh cc chin lc pht trin cng ty trong di hn. - Quyt nh cc vn v hot ng hng ngy ca cng ty. - Ban hnh quy ch qun l ni b cng ty v ra cc ch phc li cho nhn vin. - i din cho cng ty k kt hp ng v cc giy t lin quan. - i din cho cng ty duy tr mi quan h vi nh cung cp, khch hng v cc i tc khc. - To dng, duy tr v pht trin thng hiu ca cng ty . 2. Ph gim c: Bao gm 02 ph gim c - Ph gim c kinh t chu trch nhim v cc cng vic qun l bn hng, xut nhp khu, ti chnh v hnh chnh. - Ph gim c k thut: chu trch nhim qun l k thut. 3. Chc nng ca mi phng nh sau: 3.1 Phng kinh doanh - Gii thiu v thc hin vic bn cc sn phm ca cng ty trn th trng Vit Nam. - Duy tr h thng khch hng hin ti v m rng sang cc h thng khch hng khc. - Cp nht cc thng tin v sn phm v khch hng cn thit. 3.2 Phng K ton - Ln k hoch ti chnh da vo mc tiu v doanh thu ca cng ty. - Ln k hoch ti chnh hng thng v hng nm ca cng ty - Ln k hoch tn kho cc sn phm ca cng ty. 3.3. Phng Xut nhp khu - Tm kim nhng nh cung cp mi ph hp vi nhng i hi ca cng ty nu cn thit - Lin h nh cung cp hi hng, t hng, k kt hp ng v cc cng vic lin quan khc. - Gi vng v duy tr mi quan h vi nhng nh cung cp ca cng ty tha thun c nhng chnh sch tt nht t pha h v s ng h nhit tnh ca h trong trng hp c bt c vn g xy ra.

- m phn phng thc thanh ton, bo him v phng tin vn chuyn ph hp ty thuc vo iu kin ca hp ng. 3.4 Phng hnh chnh - Tip nhn, lu tr cng vn i v cng vn n. - H tr cc phng ban khc trong cc cng vic lin quan n giy t: th, hi hng, t hng hoc hp ng hoc cc vn lin quan khc - uyn dng lao ng trong trng hp cn thit - Qun l cc thit b vn phng v lu tr cc ti liu ca cng ty - Nhn v gi in thoi trong trng hp cn thit 3.5 Phng k thut - Xy dng cc dch v k thut ph hp nh hng ca cng ty. - Tha mn cc yu cu ca khch hng bng nhng gii php k thut tt nht - T chc nhng kha hc ci tin nhng k nng v kin thc v k thut v giao tip. - Cp nht cc thng tin v sn phm v cng ngh mi i vi cng ty. - H tr khch hng, nh cung cp, cc chi nhnh v cc b phn khc trong vic gii quyt cc vn lin quan n k thut, sn phm...

a) u dim -Hiu qu tc nghip cao nu nhim v c tnh lp i lp li hang ngy -Pht huy y hn nhng u th ca chuyn mn ha ngnh ngh - gi c sc mnh v uy tn ca cc chc nng ch yu -n gin ha vic o to -Ch trng hn n tiu chun ngh nghip v t cch nhn vin -To iu kin cho kiemr tra cht ch ca cp cao nht b)Nhc im -Thng dn n mu thun gia cc n v chc nng khi ra cc ch tiu v chin lc -Thiu s phi hp Hnh ng gia cc phng ban chc nng -Chuyn mn ha qu mc v to ra cch nhn quqs hn hp cc cn b qun tr -Hn ch vic pht trin i ng cn b qun tr chung - trch nhim v vn thc hin mc tiu chung ca t chc cho cp lnh o cao nht